It support officer jobs in london, greater london

Training Conferences and Events Assistant

Join Our Team as a Training Conferences and Events Assistant and make a difference to children and young people’s lives!

Anna Freud is seeking a Training Conferences and Events Assistant to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. Visit our website for more information.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of benefits. Please visit our careers page to find out more.

What you’ll do

We are looking for a motivated and detail-oriented Training, Conferences and Events Assistant to join our Education and Training Division. This is a fantastic opportunity to play a key role in delivering high-quality training programmes that support mental health professionals across the UK and beyond. Working in a fast-paced but supportive team, you will manage busy inboxes, liaise directly with delegates and tutors, process bookings and payments, and ensure the smooth running of our events from start to finish. You’ll bring strong communication and organisational skills, attention to detail, and the ability to prioritise competing tasks, along with confidence in customer service and using systems such as Salesforce. In return, you will gain valuable experience in a nationally recognised charity, with the chance to develop your skills while contributing to work that makes a real difference. We welcome applications from people of all backgrounds and are committed to equity, diversity and inclusion in everything we do.

What you’ll bring

The ideal candidate will be an organised and proactive individual with experience in a busy, customer-focused environment and the ability to manage multiple priorities with confidence. They will bring excellent communication skills, strong attention to detail, and the ability to work both independently and as part of a supportive team. With a flexible and solutions-focused approach, they will be quick to adapt, comfortable using systems such as Salesforce, and able to build positive relationships with delegates and tutors. As this is an eight-month fixed-term contract, the successful candidate will be someone who can quickly get up to speed, contribute effectively from the outset, and demonstrate a genuine commitment to equity, diversity and inclusion, as well as Anna Freud’s mission to transform the mental health of children and young people

Key details

Hours: Full-time (35 hours per week): usual working hours are Monday to Friday, 09:00-17:00. Flexibility to support training, conferences and events outside of these hours required

Salary: £25,480 FTE per annum, plus 6% contributory pension scheme

Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Contract type: Permanent

Next steps

Closing date for applications: midday (12pm), Friday, 21 November 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Wednesday, 26 November 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely week commencing 1 December 2025.

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Safety and Assurance Officer

Location: Homebased, based in the Southern Area

Contract: Full time, permanent

Salary: £32,000 gross per annum

Closing Date: 21 November 2025

Are you a Safety Specialist looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Safety and Assurance Officer to join our team.

About the role

The Safety & Assurance Officer (SAO) is an employee of the MSSC and a member of the MSSC National Safety Assurance Team (NSAT). This is a home-based role, with a primary focus on the Southern area, predominantly the South-East. The SAO will report to the Head of Safety, Health, and Environment.

The SAO will work closely with other SAOs and will be functionally accountable to:

The Head of Inshore Boating for inshore boat assurance
The Staff Royal Marines Officer for weapons and ammunition safety and security assurance

The role requires regular travel within the area of responsibility and, on occasion within the UK. It will involve evening and some weekend work to fulfil the role’s responsibilities.

Requirements

Qualifications: Good general education and NEBOSH (or equivalent), with completion required during probation if not already held.
Safety & Environmental Management: Experience implementing safety and environmental management systems, conducting risk assessments, and working within formal assurance frameworks.
Incident Management: Experience managing, investigating, and reporting incidents.
Training & Support: Ability to deliver training, guidance, and support to non-specialist staff or volunteers on safety, health, environmental, and assurance matters.
Workload & Volunteer Management: Proven ability to manage a busy workload and effectively support and manage volunteers.

Responsibilities

Join the Marine Society & Sea Cadets as a Safety and Assurance Officer, ensuring the highest standards of safety, health, environment (SHE), and operational compliance across our units and facilities.
You’ll lead assurance inspections, maintain compliance with legislation and organisational regulations, and support the safe management of weapons, armouries, and inshore boating activities. Working closely with other members of the National Safety and Assurance Team (NSAT) and Area teams, you’ll oversee safety at events, camps, and competitions, conduct audits, and monitor incident reporting.
This role plays a vital part in upholding the safety and welfare of our cadets and volunteers through proactive assurance, training, and continuous improvement.

For further information, please download theIf you are interested in this role, please apply now!

Benefits

25 days annual leave per annum, increasing with length of service
Hybrid working for many roles
Volunteering Leave
Life assurance (4x salary)
Private medical insurance
Generous pension (employer contribution up to 10%)
Cycle to work scheme
Access to the Marine Society Digital Library
Wellbeing portal and EAP with 121 counselling
Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

You will be experienced in taking full senior-management level responsibility for charity finances.  You will be supporting our Chief Executive in overseeing all financial activities for a charity with a turnover of £2 Million.  Reporting regularly to the board of trustees, you will be experienced in working with a fundraiser and managing multiple grant incomes.  Experience of working with local authorities is desirable. We are a small friendly and supportive team.  We are offering a flexible/hybrid working arrangement.

Are you an experienced leader with a passion for healthcare, excellence and client-centred service? MSI Reproductive Choices UK is seeking a Regional General Manager to lead our South London region ensuring the delivery of safe, sustainable, and high-quality reproductive health services.

Location: South London

Hours: 37.5 hours, Monday to Friday

Contract type: Permanent

Salary: £51,078.01 - £56,441.20 (depending on experience and skills)

About the Role

As Regional General Manager, you will:

• Lead and inspire multidisciplinary teams across Treatment Centres.
• Ensure compliance with CQC and regulatory standards as the Registered Manager and Controlled Drugs Accountable Officer.
• Drive continuous improvement in client safety, experience, and operational sustainability.
• Develop and implement strategic plans aligned with organisational goals.
• Champion a culture of inclusion, innovation, and excellence.
• Provide clear, supportive leadership that encourages development, accountability, and innovation.

Key Responsibilities

• A people-first leadership style that inspires, motivates, and brings out the best in others, acting as a role model.
• Proven ability to build strong, engaged teams and lead through change with confidence and empathy.
• Highly developed interpersonal, negotiation and influencing skills and a proactive approach to conflict management and resolutions.
• A track record of developing talent, driving performance, and creating a positive workplace culture.
• Recruitment, induction, and training of a full service delivery team including local leadership

What We’re Looking For

Essential Skills & Experience:

• Proven leadership of dispersed teams and P&L responsibility.
• Strong interpersonal, negotiation, and communication skills.
• Excellent knowledge of compliance, regulatory, and governance frameworks.
• Competence in data analysis, reporting, and using performance metrics to drive improvement
• Experience in client-focused service delivery and performance management.
• A passion for inclusive leadership and service excellence.

Desirable:

• Experience in private healthcare or NHS.
• Registered Manager status or equivalent leadership experience.

Why Join MSI?

• Forget about the worry over mileage or travel expenses - we've got you covered! Your expenses are reimbursed quickly, within just 10 days
• Enjoy (alongside 25 days annual leave plus bank holidays) enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday
• Take advantage of perks and discounts on over 4000 retail and hospitality outlets through your Blue Light card
• Access our Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Ready to lead with purpose?
If you're passionate about developing people, driving engagement, and leading with impact, we want to hear from you.

Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. Welcoming over 100,000 visitors annually, our Cathedral ‘community’ comprises thousands who feel close the Cathedral because of historical connection, through worship or our volunteer service. The core task of Guildford Cathedral is worship. Daily and Sunday choral services are the backbone of our work. The Cathedral is led by the Dean with the Cathedral Chapter which is akin to a Board of Directors and charity trustees.

We are now seeking an Events Virger to join our team and play a vital role in supporting the Cathedral’s worship and events programme. 

The Role

As Events Virger, you’ll be instrumental in ensuring the smooth running of services and events. Your responsibilities will include:

• Preparing and resetting the Cathedral for services, concerts, and special events. Assist with the setting up and removal of all content and furnishings requested for this activity.
• Opening and closing the Cathedral on a rota basis.
• Ensure the efficient cleaning of the Cathedral with effective use of time and materials and without the need for supervision (the team of Virgers are responsible for all the Cathedral cleaning).
• To be on duty, in accordance with the rota, on Sundays, Festival Days and other occasions, in addition to other routine duties.
• Maintain vestments, altar furnishings and vessels and prepare them for all Services.
• Operating sound and lighting systems as needed.
• Support and assist Chaplains, Guides and other volunteers as required.
• Safeguarding donations and collections.

What We’re Looking For

We’re looking for someone who brings:

• GCSE-level education and previous experience as a Virger.
• A sense of the value of well-ordered worship and its contribution to the Cathedral’s wider ministry and outreach.
• Strong communications interpersonal skills.
• IT competence and administrative skills.
• Flexibility, reliability, and the ability to work independently and under pressure.
• Physical fitness to handle lifting and moving tasks.
• A team player, holding the personal qualities necessary to work well with the other members of the Cathedral team, both paid and volunteer.
• A communicant member of the Church of England.
• Willingness to undertake training, including First Aid at Work.

Desirable:​

• Experience of the coordination and delivery of events.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.

This is a full time and fixed term contract until 1 May 2027.

We’re looking for a creative communications professional ready to lead a team focussed on making impact for our members. Students’ Union UCL is at the centre of students’ education, creating an environment where our members can develop, learn, and have fun. As Communications Manager, you’ll lead our communications strategy across digital, editorial, and internal channels. You’ll shape our brand voice, ensure our messaging resonates with students and staff, and craft a positive image of our organisation. From podcasts and videos to impact reports and internal culture-building, you’ll be at the heart of how we tell our story.

We are looking for a flexible and organised person to lead on the management of Zero Carbon Guildford’s premises, events and systems. We want someone who is comfortable working with staff and volunteers, a good communicator and an excellent systems and facilities manager. This is a hands-on and varied role, ideal for someone who wants to help our charity bring its values of collaboration, inclusivity, accessibility, and sustainability to life in our culture and everyday practices. 

Zero Carbon Guildford is a Surrey-based charity tackling environmental challenges with practical, local solutions that make a real difference. From supporting energy efficiency in homes to monitoring water quality and reducing food waste, we’re helping to make Guildford and Surrey greener, healthier, and fairer places to live.

Since the charity was established in 2020, Zero Carbon Guildford has had three different premises, creating a physical community hub adapted to each space. It is likely that we will move again in the coming months/years and the person in this role will be critical to supporting how and when the charity moves, and how we adapt to the opportunities provided by new spaces.

This role is funded as part of a grant to Zero Carbon Guildford from the National Lottery Community Fund.

About the Role

• Contract: permanent.

• Hours: 28 hours per week, core hours Tues-Fri 10-4, with some evening and weekend work required.

• Salary: £25,242.40 per year (pro rata, equivalent to £31,553 FTE)

• Location: ZERO, Riverside Business Centre, Walnut Tree Close, Guildford, GU1 4UG, primarily on-site during core hours, flexibility to work from home at other times. Potential for location to change during the course of the contract (very likely within central Guildford).

• Start date: as soon as possible

Job description

The Operations Coordinator is one of four core staff team members at Zero Carbon Guildford (ZCG), and leads on facilities and event management, organisational processes, and reporting. In the event of a premises move, they will also lead the charity through the physical move. This is a critical role to the smooth running of the charity, helping create and communicate systems that staff and volunteers use to deliver our objectives more efficiently and effectively.

Responsibilities

Building and facilities management:

• Maintaining the effective operation and presentation of the charity’s premises in support of our goals. This includes ensuring building compliance, upkeep and maintenance, and ensuring volunteers have appropriate training and guidance to use the space. 

• In the event of moving premises, manage both contractual arrangements and the physical moving process.

Support ZCG’s strategy to establish a more permanent physical space, by engaging with new developments in Guildford and council officers.

Events management:

• Manage events and room booking system, track sign up numbers, and ensure events are managed well by staff and volunteers.

• Support volunteers and staff to curate events programme, and ensure online events listings are effective, good quality and up to date. 

KPI tracking and reporting against strategy and grant requirements:

• Maintaining an efficient KPI tracking and reporting system, including for ZCG’s own environmental KPIs, working with relevant staff and volunteers to keep records up to date. 

• Pulling together reports against KPIs for grants, annual reports and monthly Trustee / Ops updates. 

Supporting tracking of grant spending and funding pots available for operations.

IT / technical support and system administration (emails, Google Drives, Slack, volunteer management, CRM and other systems needed for projects).

Sit on the Operations Panel and contribute to activities (group of staff, volunteers and Trustees with responsibility for day-to-day operations). 

Any other responsibilities as agreed with ZCG staff team and Trustees. 

Person specification

• Well-organised person comfortable with data and able to lead process / project / operations management to support Zero Carbon Guildford’s goals and values.

• Motivation and passion to support the goals, values and activities of the charity through carrying out this role, acting as part of a close working team of staff and volunteers.

• Good communication skills, both verbal and written.

• Experience of or compatible skills for buildings/facilities management (eg some or all of maintenance, risk management, health and safety, working with contractors, DIY skills).

• Good aptitude for IT systems and ability to administer key systems (Google Drive, Slack, CRM systems, Wix or similar).

• Adaptability to changing circumstances (eg changing funding landscape, changing needs for the role, moving premises). 

• Experience working effectively with teams of volunteers and/or staff.

• Ability to monitor and report on KPIs both internally and externally (eg to charity Trustees or to funders).

• Commitment to Zero Carbon Guildford’s objectives and values. 

Benefits

• Travel expenses for work beyond your normal place of work.

• Expenses for work-related communications.

• Pension contribution.

• Annual leave: 25 days plus bank holidays (pro rata for part-time employees).

Inclusive Recruitment Statement

At Zero Carbon Guildford we believe diversity makes us stronger. We’re passionate about creating an inclusive workplace where everyone can thrive and be their authentic self.  We welcome applications from candidates of all backgrounds, experiences, and identities, including (but not limited to) race, ethnicity, gender, age, disability, sexual orientation, religion, and socioeconomic status. 

Research shows that some candidates may self-select out of applying if they don’t meet 100% of the listed criteria. If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we still encourage you to apply—you may be the right person for the job.

Privacy

We respect your privacy and are committed to protecting your personal data. Any

information you provide during the recruitment process will be handled securely,

used only for recruitment purposes, and never shared without your consent. For full details, please see our Privacy Policy.

How to apply

Please send your CV and a cover by midnight on Sunday 16th November 2025.

Your cover letter should explain:

• Why you’d like to join our team.

• What you would bring to the role and charity.

Applications without a cover letter will not be considered.

We also invite all candidates to complete an optional equality, diversity and inclusion monitoring form. This involves sharing some information about your background. Providing this information is entirely voluntary. It will be used only for anonymous monitoring and reporting purposes to help us identify trends and ensure our recruitment practices are fair and inclusive. The information you provide will be stored securely, kept separate from your application, and will not be seen by the recruitment panel or used in any decisions about your application.

Applications will be reviewed, and shortlisted applicants will be asked to attend an interview on Thurs 4th Dec during the day. If you would be unable to make this date, please let us know when you apply.

If there’s anything we can do to make our recruitment process more accessible to you, please get in touch—we’d love to support you.

This is a new and exciting role which you can out your stamp on. You'll help the charity run smoothly, support our Board of Trustees, coordinate meetings, manage key communications, provide day-to-day office management and ensure that strategic projects are delivered effectively. This is a great opportunity for someone who thrives in a dynamic environment and wants to make a real difference through their work. In particular you'll:

• support our CEO with diary management, responding to incoming communications, preperation for events and managing managings
• manage payroll for both the charity and its trading subsidiary, Ignition Brewery
• provide administrative support to our Finance Manager
• coordinate our parent-carer forum, ensuring it is well supported
• support our Board of Trustees including coordinating all aspects of Board and Committee meetings, taking minutes and supporting with Trustee recruitment
• act as our Office Manager, overseeing the various administrative functions and support contracts we need to run smoothly
• assist with the implementation and management of projects across the Charity that support our mission and drive efficiency

As well as our Brighter Horizons team, you’ll also have a hand in supporting our trading subsidiary Ignition Brewery, making this a varied role, ideal for someone who likes to be involved in lots of things at the same time.

We’re a small team but growing and ambitious team, making the role really varied. Experience of administration is a must, preferably in a small charity setting. If you are a people person and are passionate about causes in your community, we want to hear from you.

What we need from you (the essentials):

• a minimum of one years’ experience working in a fast-paced administrative environment
• experience of managing projects from design through to delivery and evaluation
• strong organisational and time management skills with an ability to plan ahead and manage multiple priorities effectively
• excellent communication and interpersonal skills
• excellent skills in Microsoft Office and CRM systems, especially with digital collaboration tools
• good written skills, with an ability to produce reports and other relevant documentation
• an ability to maintain discretion & confidentiality and handle sensitive information with professionalism
• meticulous attention to detail with an ability to perform tasks accurately and efficiently
• the ability to work proactively and independently

What we’d also like from you (the desirables):

• previous experience of working as an Executive or Personal Assistant
• an understanding of charity governance / experience working with Trustee Boards
• experience of working with neurodivergent adults and/or adults with learning disabilities in a paid or voluntary capacity

Job Title: Corporate Membership Officer – Commercial Relationships and Fulfilment
Job Location: London, UK
Salary Range: £34,274
Benefits: Pension, private medical insurance, travel insurance, 24 days annual leave (in addition to public holidays)
Duration: Permanent
Hours: Full-time (35 hours per week)

ABOUT IWA
Drawing exceptional professionals from over 140 countries, the International Water Association (IWA) brings together scientists, researchers, technology companies, and water and wastewater utilities, working to address the world’s most urgent water challenges where and when they arise, from ridge to reef and from catchment to tap. IWA has become an international reference point and source of durable water solutions, products and services that are robust and flexible enough to be universally applicable, easily accessible, and locally adaptable.

IWA is committed to the inclusive goals of access for all to water supply and sanitation, recognised as human rights. As the leading international network of water sector professionals, IWA makes a fundamental contribution to progress on these goals, connecting sector actors and facilitating the sharing of knowledge, especially by linking the worlds of research and practice.

The Association publishes 14 scientific journals and over 40 books per year on water management. IWA members develop leading-edge innovations and synthesise these through the work of its Specialist Groups, Clusters and a set of global programmes, such as the Digital Water Programme and the Climate Smart Utilities Initiative. IWA has a worldwide staff of approximately 50, with headquarters in London and a regional office in Chennai, India.

PURPOSE OF THE JOB
Reporting to the Membership Manager, the Corporate Membership Officer – Commercial Relationships and Fulfilment will:

• Manage and grow relationships with corporate and university members.
• Drive new partnerships, membership sales, and sponsorship opportunities, with clear revenue targets, while maintaining strong long-term relationships with existing members.
• Identify and convert opportunities that enhance IWA’s profile and support membership growth.

This is a dynamic role for a confident, articulate account manager who thrives on building relationships. The successful candidate will combine strong customer service skills with proven B2B sales and account management experience, excellent time-management/organisation, cultural awareness and sensitivity when working across regions, and excellent communication abilities.

MAIN DUTIES AND RESPONSIBILITIES
Account Management

• Act as the dedicated account manager for IWA’s portfolio of over 400 corporate and university members.
• Deliver expert advice, support, and engagement to maximise member value.
• Manage the end-to-end membership cycle (prospecting → onboarding → renewal), ensuring timely renewals and accurate CRM record-keeping.

Business Development

• Drive growth by identifying and securing new members, sponsors, and revenue opportunities.
• Own and report on a personal sales pipeline; meet or exceed agreed sales/retention targets.
• Upsell and cross-sell relevant services to both new and existing members.
• Promote IWA by developing a network of influential contacts within political, economic, social, and water sector communities.

Collaboration & Support

• Work closely with internal stakeholders including membership engagement, marketing, and IT teams to deliver the corporate membership strategy.
• Manage member queries and administrative processes, including billing and invoicing coordination, in line with the company’s SLA guidelines.
• Ensure a seamless client journey from prospecting to onboarding and retention.
• Represent IWA at events (where required), both within the UK and internationally, to promote membership and build commercial relationships.

The above job description contains the main duties and responsibilities for this position, and the role is expected to be approximately 60% developing new business and 40% managing existing accounts.

REQUIRED SKILLS, QUALIFICATIONS & EXPERIENCE
Skills & Knowledge
The ideal candidate will:

• Be a persuasive communicator with excellent written, verbal, and presentation skills.
• Have proven success in B2B new-business sales (meeting or exceeding targets) and account retention.
• Be an experienced account manager, confident in engaging senior business leaders.
• Demonstrate the ability to research, identify, and approach decision-makers independently.
• Bring marketing skills, with experience using diverse channels to attract and retain members.
• Have professional CRM experience (required), ideally with Salesforce (strongly preferred).
• Possess strong organisational skills, able to manage multiple priorities while maintaining accuracy.
• Show respect for cultural differences and the ability to work effectively with international stakeholders/time zones.
• Show creativity and analytical ability in problem-solving, with a practical, solutions-focused approach.
• Ideally, have experience within a membership body, or charity organisation.
• Proficiency in additional languages beyond English would be an asset.

Qualifications

• Minimum of a Bachelor’s degree in relevant areas (e.g., Business Administration, Marketing, Economics, International Relations).
• A Master’s degree in a similar area would be plus.
• Formal training and certification in sales and account management (preferably Salesforce Administrator) would be a strong benefit.

Experience Required

• 3+ years’ work experience in sales and account management.
• Experience working in membership associations and/or international organisations would be a strong benefit.

HOW TO APPLY
Applicants are asked to submit their CV.

Applications should be submitted before 13 November 2025.

Applications will be actively reviewed and interviews will be conducted on a rolling basis, so early applications are encouraged as the job posting may close earlier than advertised.

IWA is an equal opportunity employer.

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

Director of Operations

Location: Hybrid (at least 3 days per week in London, Russell Square)
Salary: £70,000 per annum
Contract: Permanent, full-time (35 hours per week)

About BIICL
For over 60 years, the British Institute of International and Comparative Law (BIICL) has been a world leader in advancing international and comparative law and the rule of law. Independent, global and purpose-driven, BIICL combines research, events, training and publications with real-world impact, informing governments, international organisations, the judiciary and practitioners worldwide.

We are seeking an experienced and strategic Director of Operations to lead the Institute’s operational functions, strengthen systems, and ensure efficient, effective support across finance, HR, IT, facilities and governance.

The role
As Director of Operations, you will be a key member of the Senior Management Team, providing operational leadership across the organisation. You will manage central services, ensure compliance, and enable BIICL to deliver its mission efficiently. This is a hands-on, strategic role requiring strong leadership, organisational insight and the ability to implement change across teams and systems.

Key responsibilities

• Lead financial planning, budgeting, reporting, audit processes and project monitoring.
• Line manage the Finance Officer, Office Manager, and Systems Manager.
• Serve as Company Secretary, supporting the Board and Committees, risk management and regulatory compliance.
• Oversee HR policies, staffing, induction, appraisals and compliance with employment law and UKVI requirements.
• Ensure effective IT, CRM systems and facilities management.
• Support organisational strategy, change initiatives and senior-level projects.

About you
You are an experienced operational leader, ideally from the charity, higher education, or research sectors. Strategic yet practical, you combine financial and governance expertise with excellent people management and communication skills. You thrive on implementing systems, leading teams and enabling organisational success.

You will have:

• Proven experience in operational and financial management and charity governance.
• Strong leadership and people management skills.
• Strategic thinking and experience driving organisational change.
• Excellent interpersonal, communication and influencing abilities.
• Alignment with BIICL’s mission and values, with a proactive, hands-on approach

How to apply
For a full candidate pack and details, contact:

Faye Marshall and Lizzy Clark via the apply button.

Closing date: Monday 24th November

Harris Hill is a certified B Corp™ and a leading charity recruitment agency. We welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.

The British Cardiovascular Society (BCS) is seeking a motivated and dynamic Communications Manager to lead initiatives that support the development of the Society’s leadership voice, profile and influencing function across the UK. 

Working with the Chief Executive, President, Vice-Presidents and the wider Board, the Communications Manager will promote BCS work to members, relevant decision-makers within the NHS and strategic partners.

The Communications Manager will be responsible for the development and delivery of the Society’s communications strategy (in support of BCS strategic objectives) and tailored communications that underpin the strategic plan

About Woman's Trust

Woman’s Trust was established almost thirty years ago and is the leading specialist in mental health services for women. Led by and for women, it aims to ensure that women affected by domestic abuse can live a safe and healthy life, free from further harm. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recover from the trauma. We support 900 women and children annually, with an income of £1.3m and 40 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside our current service provision, we are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy expertise to improve systems nationally. As demand for our service grows, we are ambitious to double the number of women we support each year, achieved in large part through the success of our fundraising team in increasing our income.

About the role

As a Counselling Project Administrator, you will be responsible for the smooth and efficient project administration of Woman’s Trust Counselling services.

This role is part-time, working 28 hours per week to cover a period of maternity leave with a start date of December 2025.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To find out more and apply with your CV, please visit our website via the apply button.  

The position is open on a rolling basis. Interviews will be given as applications come in.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

NAPAC (the National Association for People Abused in Childhood) is entering an important period of growth. Our income sources are diversifying, our public profile is rising and our operations are becoming more complex. With new earned income streams, additional grant funding, VAT considerations and more detailed Board reporting, we are now strengthening our finance function to ensure accuracy, clarity and confidence in all financial matters.

We are therefore seeking a freelance finance professional to provide part-time, ongoing operational finance support. The role involves managing our monthly financial bookkeeping and reporting functions, working closely with our Chief Operating Officer and wider team. Our current provider will continue to handle payroll and year-end audit preparation, but we are moving our day-to-day finance support to this new model.

We are looking for a proactive, highly competent individual who can understand the way NAPAC works and provide accurate, timely and thoughtful financial support. This is a key role that underpins our success and gives confidence to the team, trustees, funders and external stakeholders.

Please download the full support brief for further details including how to apply. 

Vision: Home-Start believes every parent should have the support they need to give their children the best possible start in life. Main purpose of job: To support Home-Start Southwark’s administrative and operations functions, enabling us to provide the best possible support to families with children under 5 in Southwark and Lewisham. 

Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.