It support officer jobs in shadwell, greater london

Job Title:  Head of Finance & Business Services

Reports to: Chief Executive

Direct Reports: Finance and Business Administrator

Location: Hybrid - mainly home based working with a requirement to regularly attend meetings and events (mainly in London but also other project areas elsewhere in the UK) and with occasional visits to the Charity's offices. 

Salary: £46,542 Pro Rata

Hours: 3 Days per week

 About Alexandra Rose Charity 

Founded by Queen Alexandra in 1912, Alexandra Rose Charity (ARC) has a long history of supporting people experiencing poverty in the UK. Our vision is for everyone to have access to healthy and affordable food, and our mission is to give families on low incomes access to fresh fruit and vegetables in their local communities whilst advocating for systemic change to address food insecurity and health inequalities.

Since 2014, ARC has pioneered the use of financial incentives to improve access to healthy food and combat food insecurity through our Rose Vouchers for Fruit & Veg projects. To date, we have supported over 11,000 families, including over 20,000 children, to access £3.5 million of fresh fruit and vegetables in their local communities.

To deliver this scale, we work with 73 children and family centres and community organisations, 69 market traders and independent retailers, two fruit and vegetable vans and one fruit and vegetable delivery box scheme. We estimate that our projects have generated a total economic value added of almost £9 million for the local economies of the eight locations where we work: five London Boroughs, Barnsley, Liverpool and Glasgow.

As part of our new five-year strategy, we want to grow our reach and impact as part of a national movement where Rose Vouchers for Fruit & Veg projects are embedded in local and national policies and seen as a key intervention for transforming the diets of communities across the UK.

About the role  

As we launch our new 5 year strategy we are looking for an experienced Head of Finance & Business Services to help deliver our mission and support the growth and consolidation of the charity. As a member of the Senior Management Team, you will play a key role in implementing our new strategy as well as managing risk.

You will take overall responsibility for the organisation’s financial management, working closely with the Chief Executive and the Treasurer.

You will provide effective finance business partner support to other functions within the charity to support its fundraising, operations and development.

You will also be responsible for the line management of the Finance & Business Administrator, working with the Chief Executive to both oversee and support the business services function of the charity.

We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.

The closing date is Friday, 30th May 2025, at 5:00 pm

Interview Process: The selection process may include two interviews:

First Interviews: will take place online from the 16th to 19th June

Second Interview  (if selected) TBC

Position  | Caseworker
Salary  | £30-32k dependent on experience
Contract type  | Permanent- 0.6FTE (3 days a week)
Remote/Hybrid  | Hybrid
Days in office  | 2 days
 
Overview and key points on the role  | Rape Crisis South London is looking for 2 part time skilled, passionate and professional Caseworkers who will be based within the Advocacy Service.  As a Caseworker you will support clients through their journey through the housing and benefits system by providing practical and emotional support to survivors of sexual violence.  You should have a good working knowledge of Housing processes and Welfare benefits systems with experience of carrying out assessments and completing applications.  In addition to having excellent interpersonal, communication and facilitation skills you should also be able to develop key relationships with external agencies such as the local authority.   You should have demonstrable experience working with survivors of sexual violence and of working in a trauma-informed way. We will provide clinical supervision, full training and line management, and the opportunity to develop your skillsets. Responsible to the Advocacy service manager you will be a key member of the advocacy service, working alongside our ISVA’s in a busy and supportive team.   

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement.  All positions are located in the UK and require the right to work in the UK.   

How to apply  | Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience

Closing date: 15th June,  we will be reviewing applications as we go so may close earlier if we recruit before the closing date. 

Culham St Gabriel’s Trust is an endowed charitable foundation whose vision is for a broad-based, critically reflective religion and worldviews education contributing to a well-informed, respectful and open society. The Trust is committed to providing teachers of religion and worldviews and other professionals with the connections, challenges and professional development they need. 

As our Digital Operations Manager you will be an experienced professional who is passionate about digital strategy and transformation. You will have knowledge of the charity, education or religion and worldviews sector. You will be a collaborative team player who thrives in an often-changing context, having an innovative and adaptable approach to your work.

You will join a small, friendly staff team. Our values lie at the heart of everything we do and are summed up in the principles of empowering others and collaborating purposefully. We are a remote working organisation, meeting regularly online for team meetings, and in-person at least once a month. Occasional travel to other in-person meetings on Trust business may be required as part of this role. 

It is necessary that you have a right to work in the UK.

We encourage you to have a short informal conversation about this role before you decide whether to apply. 

Reports to: Chief Executive

Key Benefits: 10% employer pension contribution, salary sacrifice scheme offered, optional private health insurance, employer supported volunteering scheme.

Holiday Entitlement: 25 days per annum, bank holidays and four discretionary days pro rata 

A fantastic opportunity has arisen to play a vital role at Cure Parkinson’s, as our Research Grants Officer. This role will be responsible for supporting research scientists who are applying for grants or are carrying out funded research for us. This work is critical for us to achieve the charity’s main objective of funding Parkinson’s research to slow, stop and reverse Parkinson’s.

As our Research Grants Officer you will be comfortable building relationships and providing support for researchers. You will be an effective member of our pioneering Research Team, ultimately helping us to drive scientific discovery forward and bring us closer to a cure.

Project Support Officer (Part-Time)

Location: London (Hybrid)

Salary: £20.52ph
Hours: 14 hours per week (Monday to Friday)
Contract Type: Temporary

Are you highly organised with a passion for supporting impactful projects? We’re excited to be recruiting for a Project Support Officer for a prestigious organisation in London. This role offers an excellent opportunity to contribute to meaningful digital transformation projects within a dynamic, supportive team environment.

About the Role

As the Project Support Officer, you will play a crucial role in supporting the CRM_CMS Project Manager and project teams to ensure the successful delivery of the Digital Transformation Strategy Group (DTSG) Programme and integrated projects. Your work will help shape how the organisation leverages technology for long-term success.

Key Responsibilities

• Provide administrative and project management support, including scheduling meetings, preparing minutes, and ensuring timely follow-up on actions.

• Manage risk registers and escalate unresolved risks, ensuring effective governance and project control.

• Support the development and implementation of change management processes for the CRM_CMS project.

• Assist in the creation of internal project assurance measures and ensure compliance with audit requirements.

• Facilitate workshops and meetings to identify risks, benefits, and key communications.

• Undertake financial administration, including processing purchase orders, invoices, and monitoring project expenditure.

• Maintain clear communication with stakeholders and support the promotion of project activities across multiple channels.

What We’re Looking For

Essential:

• Degree-level education or equivalent experience.

• Proven experience supporting digital projects and managing project documentation.

• Strong administrative skills, including financial administration and stakeholder coordination.

• Excellent organizational skills with the ability to prioritize and meet deadlines.

• Proficiency in Microsoft Office (including Teams and SharePoint) with excellent IT skills.

• Strong written and verbal communication skills, with attention to detail.

• Ability to work both independently and collaboratively in a team environment.

Desirable:

• Experience in maintaining SharePoint and Teams sites.

• Strong numerical skills and ability to analyze data.

• Previous experience supporting steering groups or project boards.

Personal Attributes

• Commitment to providing outstanding customer service.

• Proactive problem-solving skills with a flexible approach to work.

• Dedication to equality, diversity, and confidentiality in all professional interactions.

Why Join?

You’ll be part of a collaborative and forward-thinking team within a highly respected organization. This role provides the opportunity to develop your project management skills while contributing to impactful digital transformation initiatives.

How to Apply

Applications will be reviewed on a rolling basis, so early applications are encouraged.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

At MRS Independent Living, we are committed to creating a society where everyone can live independently and with dignity. Our vision is a society where everyone has control over their lives and can stay independent, active, and connected to the world around them. Our mission is to provide practical help so that people who need support can live safely and well in their homes and communities. 

We achieve this through a range of vital services focusing on home adaptations, decluttering, exercise falls prevention, digital inclusion, reducing isolation, and providing advice and advocacy. Our values are rooted in equity, empathy, and a strengths-based approach. 

About the role

We are seeking an Administration Officer to join our small and friendly team on a part-time basis (15 hours a week) ideally working 5 half-days, Monday to Friday (3 hours each day) but the exact working pattern is negotiable. 

As our Administration Officer, you will play a vital role in the smooth day-to-day operations of our organisation. Reporting to the Director, you will be responsible for a diverse range of administrative tasks, ensuring efficiency and accuracy across our various service areas. 

You'll be a central point of contact and support, working collaboratively to ensure the effective delivery of our services. You'll expertly manage referrals and information, develop positive relationships with referrers, colleagues, and service users, and handle vital office operations. Your organisational skills will also be key in supporting internal team functions, from HR processes to the coordination of meetings and training, and in maintaining efficient resource management.

To thrive in this role, you will bring proven experience in office administration, ideally gained within a fast-paced environment such as a small business, charity, or social enterprise. Success will require you to be highly organised, adept at managing your time and prioritising tasks effectively, all while maintaining a keen eye for detail and accuracy, even when juggling multiple responsibilities across different service areas. 

Strong IT skills, including confidence using Microsoft Office, Google Workspace, and online project management tools, are essential. Beyond your technical abilities, you will be someone who proactively identifies and resolves issues, contributes to improving our ways of working, and supports your colleagues. 

Your approachable and welcoming nature, coupled with excellent communication skills, will enable you to build positive relationships and effectively convey information about our diverse work to service users, referrers, and other stakeholders, all while being a collaborative and adaptable team player.

We are a youth movement that empowers refugees and migrants to flourish in the place that they call home.

There are thousands of young refugees and migrants arriving in the UK every year. We believe in the unbounded potential of these individuals and are driven to help them thrive. 

Our residential experiences are at the start of this journey, allowing us to create a space where we can build a community, teach leadership skills and spark ideas. With the right support, our ambition is to ensure that young refugees and migrants have the agency to take control of their own lives.

We are looking for a highly organised and proactive Administrator to support the smooth running of our Programmes and Operations. This role is essential in ensuring that our logistics, partnerships, and communications run efficiently, allowing us to reach and support more young people. You will work closely with suppliers, referrers, and our internal team to coordinate key aspects of our programmes.

RESPONSIBILITIES

Programme & Operations Support

• Support the coordination of OSH’s residentials, events, and programmes, ensuring logistics run smoothly.

• Arrange bookings (e.g. facilitators, venues, catering, transport) to ensure contracts and payments are managed efficiently.

• Assist in staff recruitment and volunteer management with recruitment, interview scheduling, onboarding, inductions, organising meetings and receiving feedback.

• Manage resources in our lock up (based in Hornsey)

Administrative & Organisational Support

• Maintain accurate records, databases, and documentation to ensure compliance and efficiency.

• Handle general inquiries via email and phone, acting as a key point of contact for external stakeholders.

• Support the team with minute-taking in meetings.

Partnerships & Referrals

• Communicate with referrers (such as youth groups, schools, social workers, and community organisations) to ensure young people are referred and engaged in our programmes.

• Support with phoning participants and referrers to support them to complete sign up forms where necessary

• Track and monitor referral processes, ensuring smooth communication and follow-ups with referrers to maximise participation at our events

• Maintain good relationships with external partners such as venues, facilitators, transport companies and other organisations we work with. 

Finance & Compliance Support

• Assist with financial administration, such as processing invoices, logging donations, and tracking expenses.

• Ensure OSH meets data protection and safeguarding requirements, keeping records up to date.

Other duties

• Getting involved in OSH events in the evenings and at weekends, including residentials. These are overnight trips from 2 to 5 nights

• Other duties as may be required from time to time

IDEAL EXPERIENCE

• Strong organisational and administrative skills, with the ability to manage multiple tasks.

• Experience in the charity, youth, or refugee/migrant sector.

• Excellent communication skills, both written and verbal.

• Confident in communicating with external partners, suppliers, and stakeholders.

• Proactive, with the ability to take initiative and problem-solve.

• Strong attention to detail and accuracy in maintaining records.

• IT proficient, including experience with email, spreadsheets, and document management.

• Knowledge of financial administration (e.g. processing invoices).

• Understanding of and commitment to data protection principles and maintaining confidentiality. 

• Ability to speak in other languages relevant to our community, including Arabic, Pashto, Farsi, Tigrinya, Amharic, and Oromo.

YOUR APPLICATION

We believe that diversity simply makes for a stronger team. We aim to create a workplace that is welcoming for all, inclusive of ethnicity, disability, age, religious belief, marital status, pregnancy, sexuality or gender. In order to reflect the ethnic diversity of our participants, we are particularly encouraging applications from applicants who come from global majority backgrounds, or applicants who have lived experience of seeking asylum.

Successful application is conditional on references and the passing of an Enhanced DBS check.

Overcoming imposter syndrome

At Our Second Home, we know that self-doubt can hold people back from pursuing opportunities they’re more than capable of excelling in. The term “imposter syndrome” is often used to describe this feeling—the belief that one’s accomplishments aren’t legitimate or that they don’t truly reflect effort or ability.

We want to encourage anyone who is passionate about our mission and eager to take on a meaningful challenge to apply for this role, even if you don’t tick every box on paper. We value the unique skills, perspectives, and experiences each individual brings and are committed to supporting the right candidate to grow, thrive, and make a lasting impact alongside us. You might be exactly who we’re looking for!

Elders Voice is a charity supporting older people in the London Borough of Brent. Our mission is to enable older people to live safely and independently in the homes of their choosing and lead happier and healthier lives. We do this by providing a variety of services and activities, including a Handyperson Service and a Day Centre.

The Handyperson Service is our flagship service; it’s been in existence for 35 years and is highly valued by the older people who use it. The service aims to prevent accidents in the home and enable older people to live safely by carrying out basic repairs and improvements, and the installation of small equipment such as grab rails, which support mobility. Jobs include things like changing lightbulbs, hanging curtains and putting up shelves. Our handy team have decades of experience between them, and an exceptional reputation in the borough.

We are looking for a Handyperson Service Coordinator to oversee the Handyperson Service and be responsible for all aspects of facilities management at our premises in Kensal Green.

Role: Handyperson Service Coordinator

Salary: £18,000 per annum (FTE £30,000) 

Hours: 21 hours per week

Responsible to: Chief Executive Officer

Based at: Elders Voice offices in Kensal Green

Overview of role:

Handyperson Service

• Undertake all administrative tasks relating to the effective and efficient running of the Handyperson Service with meticulous attention to detail and record keeping.
• Coordinate the handy team and provide supervision and support.
• Promote service within borough and maintain relationships with Brent Adult Social Care, healthcare bodies and other statutory & voluntary sector organisations.
• Work with CEO in developing and expanding service.

Facilities Management

• Oversee all contracts related to Health & Safety and building maintenance.
• Carry out inspection of premises and flag areas requiring maintenance and repair.
• Ensure premises meets government regulations, health & safety standards and energy efficiency requirements.

If you are passionate about working with older people and local communities, this could be your chance to join a team that's helping make ageing a wonderful and worthwhile journey. The ideal candidate will be self-motivated, a great multi-tasker and thrive at delivering first class services. This is an opportunity for you to put your stamp on a service and potentially develop it into something bigger! To find out more about the role and what it entails, please read the full job description and person specification.

Please apply by submitting your CV and a covering letter explaining why you are suitable for the role and how your previous experience is relevant to the person specification. 

Our London, South-East & East Region has a new opportunity for an Executive Officer. You will be responsible for supporting effective grant-making across the region, helping us to distribute over £130m to good causes throughout the region.

As an Executive Officer, you’ll be part of a driven and passionate team, led by a Senior Head of Regional Funding. Within the team there are 2 Senior Grant Making Managers, 10 Funding Managers, 40 Funding Officers as well as 1 other Executive Officer. You will report into a Funding Manager and work both remotely and be based for some of the time in the London Office (located near King’s Cross Station). There will be some occasional travel to other locations across the region throughout the year. 

Organising will be at the heart of your role and you will be in regular contact with the team across the region. The key duties of the role include:

· Supporting the Senior Head of Regional Funding, managers and their teams.

· Administration of our grant making database using Salesforce.

· Diary management for Senior Head of Regional Funding and Senior Managers.

· Organising, supporting and minuting a range of regular online and meetings face to face.

· Responding to customer enquiries made to the region.

· Supporting teams with stakeholder engagement.

· General administrative and facilities support.

 The role is London based and there will be an expectation that Executive Officers will be based in the office around 2 days a week.

Interview Date: Week commencing 9th June – Virtual, one stage process

Location: Hybrid, flexible working, London based, Office - circa 2 days per week

On application, please align your supporting statement to the criteria below

Essential:

· Excellent organisational skills and attention to detail with the ability to plan and proactively manage competing demands.

· Excellent verbal and written communication skills.

· Experience of working in a customer facing role and working in a team.

· Good IT skills, including Microsoft Office.

· Ability to collate information to produce accurate meeting minutes.

Desirable:

· Ability to handle sensitive information with discretion and sensitivity.

· Previous voluntary or work experience in the charitable sector.

.       Diary management experience.

Equity, Diversity and Inclusion 

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. 

We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)

As Fundraising Grants Officer, you’ll play a vital role in securing funding from a variety of sources. Sitting within the Philanthropy team, you will contribute directly to our ambitious income targets by identifying and applying for grants and funding opportunities.

You’ll have excellent writing skills with an innate understanding of how effective verbal communication and writing skills can influence people’s decisions. This role offers the unique chance to gain hands-on experience in writing compelling grant applications, while also developing broader fundraising skills across trusts and foundations, major gifts, and corporate partnerships. It’s a fantastic opportunity for someone looking to grow in a dynamic and supportive team.

Drawing on your experience in fundraising, grant applications, grant-giving, or grant management you’ll play a key role in supporting our mission. This is an opportunity to grow professionally while making a meaningful contribution to our goal of advancing human health through medical research.

We would like to hear from you if you can demonstrate:

• Experience of undertaking research to identify and assess potential funding opportunities.
• Effective written communications with a persuasive writing style.
• Experience of successfully making or reviewing fundraising or grant applications in a charity. grant-giving organisation, research funding organisation or scientific setting.
• Strong research and analytical skills with excellent attention to detail.
• Working in an organised manner, managing deadlines effectively and responding flexibly to work priorities.
• IT literacy and experience in effectively using a CRM system for fundraising.
• Developing and managing effective working relationships with colleagues and external stakeholders.

We will offer a salary of between £29,000 and £34,000 depending on experience for a 36-hour week. Ideally you will be a full-time employee but we are happy to consider a part-time contract (min 0.8 FTE). This post will be offered as a permanent contract.

We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week (usually Monday, Tuesday, and Thursday) with the option to work remotely for the remainder.

At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong.

We especially welcome applications from individuals from minoritised groups, including those from Black, Asian, and minority ethnic backgrounds, disabled people, and members of the LGBTQI+ community.

Intensive Housing Management Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

ABOUT THE ROLE

As an Intensive Housing Management Officer (IHMO), you will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. If you’re driven to make a meaningful impact, this is the opportunity for you!

Havering Complex Needs Pathway: Offers support to 23 residents across 5 services for individuals with low to medium level complex needs. The pathway is designed to support residents and participants in the Havering Borough to reintegrate back into the community and prepare for independent living. This role would be a floating officer based in the Havering borough supporting across the numerous services providing Intensive Housing management support. 

Shift Pattern: 37.5 hours per week, 9:00AM -17:00PM or 13:00PM - 21:00PM Monday - Sunday, Onsite. 

Salary: £26,100  

WHY YOU WILL LOVE THIS ROLE 

This role is ideal for someone who thrives in a people-centered environment, enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals.

What are we looking for? 

• Previous experience and knowledge within a supported housing management setting
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the housing and social needs of people with multiple and complex needs 

What we offer

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our Westfield Health Cash Plan.

We are looking to recruit a full-time officer to join our Charitable Services team delivering employability support for individuals with a sight and hearing loss across Greater London.

We are seeking a good self-motivated planner with experience of employment services who can develop our delivery of the service across London, helping people to identify and reach their chosen goals. You will have a good track record of delivering support in one to one situations and also in group settings, both face to face and online.  You'll also need to be an effective networker who can create and maintain relationships with a wide range of partner organisations.

The people we support have varying degrees of sensory loss, from the mild to the more profound.  We are committed to respecting and celebrating the unique personalities and aspirations of each individual as we work with them to identify the most empowering bespoke action plan for them. 

Please note that prior experience of working with people with sensory loss is helpful but not essential for this role, as all relevant training will be provided.

Contact us for further details of the job role on 0800 132 320.

The Company

We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.

Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 450,000 people are affected by sight and hearing loss in the UK.

Schedule:

• Day shift
• Weekdays

Work authorisation:

• United Kingdom (required)

Work Location: Office based in central London with regular independent travel across Greater London required.

Application Instructions

To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability. AI generated letters will be overlooked.

Are you a wizard with numbers? A maestro of budgets? The kind of person who hears the word “reconciliation” and feels excited? Well then, you might just be the magical human we need.

We’re seeking a strategic, and financially-savvy senior finance manager or director to lead and oversee all aspects of charity financial management. This role works closely with the CEO, is a Senior Leadership Team member, and focuses on securing the resources we need to realise our bold vision for children and families.

About us

Welcome to the Institute of Imagination (iOi), where we believe imagination is the superpower of the 21st Century. We collaborate with children, parents, teachers, academics, and community leaders on research and designing and delivering creative learning experiences across STEAM (Science, Technology, Engineering, Arts, and Mathematics).

Our mission focuses on supporting children from underserved communities by breaking down barriers, empowering their voices, and giving them access to transformative opportunities and essential skills for whatever their future holds. We believe every child can imagine and achieve their fullest potential.

Key Responsibilities

• Lead and manage all aspects of financial planning, budgeting, reporting, and cash flow.
• Develop and implement financial policies, controls, and compliance frameworks aligned with UK charity and tax legislation.
• Prepare annual budgets, forecasts, management reports, and statutory accounts.
• Work closely with the CEO on commercial deal-making and closing partnerships.
• Lead business modelling and strategic financial planning.
• Support internal reporting to the Board and Finance Committee.
• Oversee risk management including insurance, data protection, IT systems, and the risk register.
• Collaborate with bookkeeper and oversee financial record-keeping.
• Liaise on client and partnership contracts and ensure strong governance in financial matters.
• Annual Audit and Annual Report (submission to Companies House and The Charity Commission)

Key Internal Relationships

• Chief Executive
• Bookkeeper
• Senior Leadership Team
• Chair and Vice-Chair
• Chair of Finance Committee

Key External Relationships

• Auditors, lawyers, accountants, and Coutts (bank)
• HMRC, Charities Commission, Fundraising Regulator
• Donors and commercial partners
• Professional membership bodies

Person Specification

We’re looking for someone who aligns with the values and mission of iOi and brings a blend of strategic thinking and hands-on operational experience. This role may suit someone with a portfolio career, working across charity, consultancy, or social enterprise sectors.

• Proven experience managing the finances of an SME (charity or commercial), including reporting and advising senior leadership.
• Track record in income generation and developing enterprise strategies.
• Strong background in business planning, modelling and commercial viability assessment.
• Experience of managing organisational risk, contracts and supplier relationships.
• Skilled at working with Boards, Trustees, or Non-Executive Directors.
• Able to operate comfortably at both strategic and operational levels.
• Knowledge of charity financial management and regulatory reporting.
• Understanding of commercial trading within a charitable context.
• Experience in scaling or supporting start-up or early-stage organisations.

Job Profile

CAFOD’s mission in the Catholic community of England and Wales is to inspire and equip Catholics to actively engage in the Church’s efforts to overcome poverty and injustice. Our regional teams focus on recruiting and supporting a dedicated group of volunteers within parish and school communities, empowering them to educate, engage, and inspire others to act in solidarity for the common good. Regional teams also collaborate with clergy and other representatives across the Catholic community to ensure CAFOD’s volunteer programme is aligned with faith life.

The primary purpose of this role is to provide administrative and communications support to the Community Participation Coordinators across England and Wales, with a focus on the West & Wales region as the first point of contact. This includes coordinating administrative tasks performed by office volunteers and identifying opportunities for process improvements. The role also involves volunteer recruitment administration, overseeing and training Office Volunteers, and ensuring effective database management.

This role can be based anywhere in the UK including our head office in London, working from home, from one of CAFOD’s Volunteer Centres, or a combination of both. The role requires occasional travel to London and other areas within the East & West side of the country. Travel expenses will be reimbursed, and time off in lieu will be granted for travel beyond normal working hours.

This is a full-time position (35 hours per week) and reports to the Volunteer Support and Development Coordinator.

Key Responsibilities Overview
The post holder will play a key role in driving smooth, efficient operations across CAFOD’s West & Wales region. As the go-to person for admin excellence and volunteer support, you’ll work closely with your line manager and colleagues in the East to streamline processes, improve systems, and keep everything running like clockwork.

You’ll lead on volunteer recruitment and engagement—welcoming new volunteers, managing onboarding, and ensuring everyone feels valued, equipped, and inspired to support CAFOD’s work. Your people skills and attention to detail will shine as you manage applications, data entry, and training coordination.

Communications will be at the heart of your role. You’ll create engaging e-bulletins and social media content that keeps our community informed and motivated, while ensuring messages are clear, consistent, and aligned with CAFOD’s wider goals.

You’ll be the guardian of accurate data, working with office volunteers to maintain up-to-date records that support smarter outreach and efficient workflows. Your collaborative spirit will help strengthen connections across teams, share best practices, and contribute to creative new approaches for engaging communities.

This is a role for a proactive, organised, and people-focused individual who’s excited to innovate, solve problems, and make a tangible impact in a supportive, values-led organisation.

Safeguarding

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification

Understanding our context

1. Understanding Catholic identity: sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales and an ability to work effectively within it and especially an understanding of parish community life.
2. Understanding CAFOD: ability to express what motivates people to volunteer for, and support, CAFOD and the main activities in which Catholic community primarily participate. Being informed about, supportive of, and actively promoting our anti-racism work.

Working together

1. Managing ourselves: strong interpersonal skills including an ability to develop personal relationships quickly and to convince others.  Ability to be self-motivated and able to work in isolation linking with different people in a variety of contexts; confident with articulating support required for you to work well.
2. Working with others: builds positive and fruitful partnerships, particularly with volunteers; works effectively as part of a team which may work at a distance to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of shared objectives.
3. Communicating: ability to identify how best to communicate instructions and processes clearly and how this helps achieve the objectives CAFOD seeks to deliver and how to share knowledge and information across teams.

Making change happen

1. Managing resources: confident with processing data for planning, monitoring and reporting:  proven time-management, data-management and organisational skills/experience of delegating tasks clearly and making improvements to processes.
2. Achieving results: ability and willingness to focus on achieving efficiencies, especially in support of regional plans for community participation and income growth.
3. Managing our performance: ability and willingness to work to targets and achieve results.

Job-Specific Competencies

Administrative Process Improvement:

Proven ability to assess, streamline, and document administrative processes. Strong organisational skills are required to manage a variety of tasks and ensure efficient delegation to volunteers. Ability to identify inefficiencies and propose practical solutions to enhance office operations.

Volunteer Recruitment & Engagement:

Expertise in recruiting, onboarding, and maintaining volunteer engagement. You will build strong relationships with volunteers, ensuring their experience is positive and aligned with CAFOD’s mission. Experience in using volunteer management systems and managing volunteer data is essential.

Communication & Content Creation: Strong written and verbal communication skills, with experience in producing engaging content for e-bulletins, newsletters, and other media resources. Ability to tailor messaging to different audiences, ensuring clarity and consistency in CAFOD’s communications.

Data Management & Accuracy:

Attention to detail is crucial for maintaining accurate records. Experience with databases, data segmentation, and ensuring data integrity is essential. A strong understanding of data protection standards, including GDPR, will be necessary.

Collaboration & Team Communication:

Effective communicator with internal teams, ensuring smooth communication and alignment across various regions. Ability to foster positive working relationships and collaborate across teams, both virtually and in person. Proficiency with communication tools like Microsoft Teams and Zoom is required.

Training & Support:

Experience in delivering training to volunteers and staff, ensuring they have the necessary skills and knowledge. Ability to provide ongoing support to regional office volunteers, helping them succeed and contribute effectively to the team.

Adaptability & Problem-solving:

Flexible and resourceful, able to adapt to changing priorities. You will be expected to identify challenges and propose solutions to keep operations running smoothly.

Commitment to CAFOD’s Mission & Values:

A deep understanding of CAFOD’s mission and Catholic social teaching, with the ability to align volunteer engagement and administrative activities with the organization’s goals of addressing poverty and injustice.

Use of Digital Tools & Systems:

Competence in using databases, Microsoft Office Suite, and collaboration tools. Ability to train volunteers in these systems to ensure smooth operations across teams.

Project Management & Accountability:

Ability to manage multiple projects simultaneously, ensuring tasks are completed within deadlines and to a high standard. You will be responsible for delivering results aligned with CAFOD’s objectives.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues.  If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).  If the post is based outside the UK the post holder will be subject to a different checking process.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.