It support team lead jobs in Bristol

Executive Assistant

We have an exciting opportunity to join the thriving and dynamic SARSAS team as our Executive Assistant.

About the role

We have an exciting opportunity to join SARSAS as our Executive Assistant. You will provide high-level, proactive support to the CEO and Board,

Working closely with the CEO, you will bring structure and clarity to a fast-paced workload, ensuring priorities are well managed and time is used effectively. This includes managing a complex diary and inbox, acting as a gatekeeper, organising meetings, preparing documentation and supporting effective communication across the organisation.

You will help track key actions, deadlines, and priorities, driving progress and accountability. You will also support the Board through high-quality administrative and governance support.

This is a role where your work will have real impact. Success in this role will be reflected in the CEO and Board being well-supported, well-prepared, and able to focus on strategic leadership, with confidence that the detail, coordination, and follow-through are in safe hands.

 

About You

You are highly organised, proactive, and able to bring clarity to a busy environment. You communicate confidently and professionally with a wide range of stakeholders, including senior leaders.

You are trustworthy, demonstrate sound judgement, and work with integrity. With strong planning and coordination skills, you can manage competing priorities and keep work moving forward while maintaining high standards of accuracy.

You are comfortable working independently, using initiative to anticipate needs, solve problems, and improve processes. Adaptable and resilient, you stay calm under pressure and take a positive, solutions-focused approach. You are motivated by contributing to work that makes a genuine difference to people’s lives.

 

About SARSAS

SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.

SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.

SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support.

 

Equality, diversity, and inclusion

At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.

We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.  

Contract information

Applicants will undergo a basic criminal record check before employment starts.

Salary: £31,836 FTE

Hours: 25 – 30 hours per week (over a minimum of 4 days)

Responsible to: CEO

Based: Bristol with up to 50% working from home available

Pension: 5%

Annual leave: 27 days + bank holidays (pro-rata)

Contract: Permanent

How to apply

Closing date for applications is midnight on Sunday 31st May 2026.

Interviews will be held in person on Friday 12th June 2026.

Please ensure you are available for an interview on this date.

Interviews will be held in person in our Bristol but please indicate in your application if this is not possible so we can consider an alternative.

Recruitment Coordinator

We are seeking an organised, proactive and customer-focused Recruitment Coordinator to join the People Services Team. 

This role is home-based but there will be a requirement to attend in person team meetings and training on a regular basis within the Preston Area.

Position: 6704 Recruitment Coordinator

Location: Remote (with regular meetings in the Preston area)

Hours: Full time, 37.5 hours per week, Monday - Friday

Contract: Permanent

Salary: £30,645.00 per annum

Closing Date: 07/06/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As a Recruitment Coordinator, you will play a key role in delivering a safe, efficient and compliant recruitment service across the charity. Working closely with the Recruitment Lead and Recruitment Administrator, you will coordinate recruitment activity, support safer recruitment checks, act as a key contact for the ATS and contribute to continuous improvement across recruitment processes.

Key tasks include:

• Manage recruitment activity from advert to onboarding, ensuring compliance with employment legislation, safer recruitment and EDI requirements.
• Carry out checks on job adverts and recruitment documentation, ensuring accuracy and consistency.
• Act as a key contact for the Applicant Tracking System (ATS), supporting hiring managers through the recruitment process.
• Complete pre employment checks, including referencing, Right to Work and DBS checks.
• Monitor recruitment activity, respond to queries and support continuous improvement across recruitment processes.

About You

Ideally, you will hold a CIPD level 3 qualification and have an understanding of EDI requirements and the impact on recruitment practices.  Experience using an Applicant Tracking System and other HR systems along with creating job adverts and working with job boards/advertising platforms is also beneficial.

You will need:

• Knowledge of employment legislation relating to recruitment processes
• To be able to interpret policies and procedures and apply them effectively in practice 
• Experience of recruitment processes and onboarding candidates
• An understanding of Safer Recruitment requirements
• Good IT skills, able to work with, understand and coach others to use a variety of systems
• Strong communication skills both verbally and written
• To be pro-active and solutions focused, able to work without direct supervision
• Strong organisational skills, able to manage competing demands
• The ability to build relationships and work with both internal and external stakeholders

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Recruitment Assistant, Recruitment Administrator, Recruitment Admin, Recruitment Support, Recruitment Officer, HR Assistant, Personnel Assistant, People Assistant.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP  

About Police Care UK
Police Care UK is the national, independent charity supporting serving and veteran members of the police community, and their families, when they’ve been physically or psychologically harmed through policing.
Demand for our services has grown by more than 400% in the last decade. This reflects the increasing impact of trauma in modern policing – from major incidents and serious violence to cumulative and vicarious trauma. We understand that harm doesn’t end with a shift, and that families are often affected too. We’ve evolved from a traditional benevolent fund into a sector-leading organisation delivering evidence-informed support, trauma-focused recovery services and practical prevention programmes across UK policing. Our work is grounded in compassion, clarity and evidence, and we’re fiercely independent so we can focus on what people really need. 

Our vision is simple: a future where every member of the police community has access to the care and support they need, and nobody faces the impact of harm alone. Based in Woking and working nationally, we’re committed to strengthening the people behind the force – and we’re looking for those who want to be a part of that work.

About the role
As our Engagement Officer, you’ll play a key role in raising awareness of Police Care UK, strengthening relationships across policing and local communities, and supporting events and initiatives that increase engagement, partnerships, and income generation. You’ll be the friendly, confident presence representing the Charity at policing events, community activities, conferences, and fundraising opportunities - ensuring Police Care UK is always represented with professionalism, warmth, and impact. This is a varied, outward-facing role that will suit someone who enjoys meeting people, building relationships, and bringing our mission to life.

What you’ll do

• Grow awareness and engagement with Police Care UK across community groups, partner organisations, supporters, and potential beneficiaries, increasing visibility within key audiences.
• Act as a central point of contact for event, engagement, and speaking enquiries from community organisations, charities, corporate partners, event organisers, and other external stakeholders.
• Coordinate the Charity’s attendance at community events, fundraising activities, and conferences, including planning logistics, preparing materials, supporting volunteers, and gathering post-event insights.
• Support the Executive Leadership Team to ensure appropriate representation at higher-profile events, preparing briefing materials and ensuring consistent messaging
• Collaborate with the Volunteer Manager to identify and support volunteer involvement at events, community activities, and awareness opportunities.
• Support the Fundraising team by promoting community fundraising, challenge events, payroll giving, and corporate partnership opportunities to a wide range of audiences.
• Develop insight into our audiences, helping the organisation better understand supporter motivations, community needs, and engagement opportunities.
• Serve as a brand ambassador for Police Care UK and to represent the Charity values in all that you do. 
• Work within agreed KPIs to measure the success of engagement activities and ensure alignment with the Charity’s strategic objectives.
• Assess and prioritise event and engagement opportunities, ensuring each activity has clear objectives, outcomes, and value for the Charity.

What you’ll bring
Essential

• Excellent written and verbal communication skills with strong attention to detail.
• Strong time-management skills and the ability to stay organised in a busy environment.
• Confidence presenting and delivering key messages in an engaging, accessible way.
• Experience motivating and supporting people in a friendly, professional manner.
• Ability to work collaboratively and adaptively in a dynamic environment.
• Strong IT skills, including Microsoft Office.
• Experience engaging with people from diverse backgrounds.
• Experience using CRM systems to log and track engagement data.
• Experience managing projects or new initiatives.
• Experience organising events and preparing supporting materials.
• Understanding of, and empathy for, the mental-health challenges faced by those in high-pressure roles, including policing.

Desirable

• Evidence of CPD in communications, engagement, or related fields.
• Strong analytical skills and experience working with data.
• Interest in public service, community engagement, or the charity sector.
• Experience working within a policing environment.
• Experience working with volunteers.
• Experience supporting fundraising or income-generation activities.
• Experience handling sensitive conversations or supporting individuals in challenging circumstances.
• Broad understanding of UK policing.

Why work with us
You’ll be joining a forward-thinking, committed and values driven team making a real difference to the people who keep our communities safe. We offer:

• Enhanced wellbeing support
• Pension scheme with up to 8% employer contributions
• Development opportunities
• A 35-hour working week
• A supportive, collaborative culture
• The chance to make a meaningful impact on the lives of police, staff, volunteers, and their families

Contract: 12 month , fixed-term
How to Apply:  Please submit your CV and a detailed cover letter explaining why you’re the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able. 

Limitations: This job description is neither exclusive nor exhaustive. The duties and responsibilities may vary from time to time in the light of changing circumstances in consultation with the jobholder. The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Chief Executive, who has the discretion to delegate authority to the jobholder and to withdraw it.

Equal Opportunities Policy: The Charity is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. The Charity is committed to providing equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the Charity, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins) religion or belief, sex or sexual orientation. 

REF-228 175

Great opportunity to lead and support our charity's team through the next phase of development to drive One Medicine forward. 

Job Purpose

To lead the operational delivery of Humanimal Trust’s charitable aims and strategic objectives, as set by the Board of Trustees, ensuring that plans are translated into clear priorities, well-managed programmes and effective day-to-day operations. The postholder will line manage the operational team, oversee the finances and the fundraising activities, and maintain strong governance and compliance within Charity Commission requirements, at all times representing the Trust’s One Medicine purpose with professionalism and integrity.

Dimensions

· Line management responsibility for the operational team

· Budget responsibility: manage agreed operational budgets and monitor expenditure against plan

· Oversee delivery of the annual business plan and operational work programme

· Build and maintain relationships with key stakeholders, supporters, partners and suppliers

· Oversee the fundraising activities

Main Responsibilities and Role

· Provide visible operational leadership for Humanimal Trust, championing One Medicine and role-modelling the Trust’s values

· Translate Board-approved strategy into clear operational priorities, delivery plans and measurable outcomes

· Line-manage the operational team: allocate work, set objectives, provide coaching, and manage performance and wellbeing

· Maintain and improve operational policies, procedures and controls in line with charity regulation, GDPR/data protection and recognised good practice

· Ensure effective delivery of core operational functions (administration, supporter care, governance support, data management and supplier coordination)

· Protect the Trust’s reputation by maintaining high standards of quality, confidentiality, safeguarding and risk management

· Monitor progress against the operational plan, tracking risks, issues and dependencies and reporting regularly to the Chair/Trustees

· Lead on team resourcing and capability: recruitment planning (where applicable), induction, training and continuous improvement

· Work closely with the Chair and Trustees to support good governance, prepare papers, and ensure actions and decisions are implemented

· Attend and present at Board meetings

Finance

· Manage day-to-day financial processes for the Trust, ensuring appropriate approvals, controls and timely processing

· Oversee expense claims and supplier payments in line with policy; ensure accurate records are maintained for audit and reporting

· Track and report on income/expenditure and operational costs, highlighting variances and supporting budget planning with Trustees and finance support (where in place)

· Maintain a clear audit trail for key financial decisions, contracts and delegated approvals

Planning and Organising

· Develop and implement operational plans that translate Trustee priorities into clear workstreams, milestones and accountabilities

· Plan, organise and prioritise team workload and resources to deliver objectives, balancing immediate operational needs with longer-term planning

· Maintain and review the organisational risk register, escalating issues and ensuring proportionate mitigations are in place

· Maintain and review the Trust’s policies and guidance documents

· Monitor and report delivery, performance and compliance (e.g., quarterly/annually as agreed), supporting effective governance and continuous improvement

Decision Making

· Make operational decisions to deliver the Trust’s agreed plans within delegated authority, escalating strategic or high-risk matters to the Chair/Trustees

· Lead and line-manage the operational team, including recruitment planning (where applicable), workload allocation and resource deployment

· Liaise with external partners, supporters, volunteers, suppliers and professional advisers to support delivery and maintain effective relationships

· Liaise with the Chair of Trustees and the Trustees on a regular basis.

· Evaluate and improve processes, systems and ways of working to enhance quality, efficiency, supporter experience and internal control

· Identify learning and development needs for the team and support continuous improvement and professional development

· Manage operational capacity and prioritisation, ensuring resources are aligned to the Trust’s delivery commitments

· Approve expenditure, contracts and commitments within delegated authority and in line with policy

Internal and External Relationships

Internal

· Chair of Trustees and Board of Trustees (including sub-committees), providing timely updates, papers and delivery reporting

· Operational team and volunteers, providing leadership, coordination and support

External

Supporters, donors, partner organisations, volunteers, suppliers and professional advisers (e.g., finance, HR, legal), acting as an operational point of contact as required

Knowledge, Experience, Skills and Style Required

Essential

· Educated to degree level (or equivalent experience), with strong digital/IT capability (MS Office and CRM/databases) and a clear understanding of GDPR/data protection.

· Proven experience in an operational leadership/management role, delivering organisational plans, improving processes and achieving measurable outcomes.

· Excellent communication, negotiation and influencing skills, with the ability to work effectively with Trustees, colleagues, volunteers and external stakeholders.

· Strong people management skills, supporting staff through change, setting clear expectations and creating an inclusive, high-performing team culture.

· Demonstrable experience working in or with a charity/not-for-profit, with a good understanding of governance, compliance and supporter-facing operations (experience in human health, animal health or science an advantage).

· Strong judgement and analytical skills, able to manage competing priorities, budgets and risks and to deliver reliably in a small-organisation environment.

Desirable

· Understanding of the UK charity regulatory environment and good governance practice.

· Experience working with Boards/Trustees, including preparing papers, reporting on delivery and supporting effective decision-making.

· Knowledge and experience of fundraising operations and supporter care.

· Demonstrable understanding of, and commitment to, One Medicine.

Job Context and Special Features

This role is a key senior management position within Humanimal Trust, with responsibility for ensuring that strategy is translated into effective delivery, that the operational team is supported to perform at its best, and that the Trust operates with strong governance, compliance and financial control.

This is a one-year fixed term appointment for a 28-hour (3.5 day) working week, starting at the earliest opportunity.  The role is home-based in the UK, with occasional travel to other locations in the country.

JOB TITLE: Northern Partnership & Dog Training Manger

LOCATION:                         Northern Region (Including Scotland, Northern England and parts of the Midlands)

SALARY: £37,000 - £45,000 p/a

JOB TYPE: Permanent, Full-Time and Part-Time applications considered

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.  We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.

MAIN PURPOSE & SCOPE OF THE ROLE:

The Northern Partnership & Training Manager is responsible for the operational leadership, coordination and quality assurance of Partnership and Dog Training Instructor roles operating within the Northern region.

Partnership and Dog Training Instructor roles within the Medical Alert Assistance Dog department combine elements of dog training, client instructing, partnership placement and aftercare, depending on programme need. This role provides direct line management and oversight of Northern region staff working in these hybrid capacities.

The postholder ensures consistent, high‑quality delivery of MAAD partnerships, working collaboratively with training, welfare and senior management colleagues to support dog progression, client outcomes and compliance with ADUK and ADI standards.

WHAT YOU’LL DO:

Provide operational leadership for Northern region Partnership and Dog Training Instructor roles, ensuring staff who work across training, instructing and partnership delivery are effectively supported, coordinated and developed.

You will act as the regional lead for instructor‑delivered partnership work, maintaining oversight of workloads, partnership progression, accreditation readiness and aftercare delivery, while contributing to continuous service improvement under senior management guidance.

Reports to: Interim Head of Partnership Services

ABOUT THE ROLE

You will oversee and coordinate the Northern Medical Alert Assistance Dog function, managing staff in Partnership and Dog Training Instructor roles who support MAAD partnerships from allocation through placement and ongoing aftercare.

You will provide clear leadership, supervision and quality assurance, ensuring consistent delivery standards, balanced workloads and clarity of expectations for staff whose roles span multiple functions.

You will maintain oversight of partnership pipelines, regional capacity and accreditation timelines, ensuring accurate reporting and timely escalation of risks or concerns.

This is a senior operational role requiring strong people management, excellent dog training and instructing expertise, and a calm, organised approach to managing complex client‑facing services.

Responsibilities of the Role

Hybrid Role Leadership & Management (Northern Region)

• Line manage and support Northern region‑based Partnership and Dog Training Instructor roles
• Conduct regular 1:1s, supervision and appraisals
• Chair Northern regional team meetings and provide updates to the Interim Head of Assistance Dog Programme
• Approve annual leave and expenses, ensuring appropriate regional cover
• Support senior Partnership and Dog Training Instructor staff in mentoring or supporting less experienced colleagues
• Ensure staff adhere to departmental standards, methods and policies

Partnerships, Training & Client Delivery

• Oversee the progression of puppies within the Northern region and where required, carry out relevant assessments 
• Oversee the progression of MAAD partnerships across training, placement and aftercare within the Northern region
• Ensure client learning styles, family dynamics and individual needs are identified and supported
• Support or directly deliver Partnership and Dog Training Instructor role activity where required, including: Scent and odour training, Client‑specific training, Placement training, Aftercare and refresher support
• Maintain oversight of partnerships requiring remedial training or additional intervention
• Carry out or support final accreditation assessments where appropriate
• Ensure qualified partnerships continue to meet ADUK standards

Planning, Oversight & Reporting

• Maintain oversight of Northern region partnership activity, including: Applicants, Dogs approaching match, Partnerships in training, Accredited partnerships receiving aftercare
• Escalate risks, delays or welfare concerns to the ADPM with recommended solutions
• Contribute to departmental reports and inspection readiness

Governance, Welfare & Compliance

• Ensure all Partnership and Dog Training Instructor role activity complies with ADUK and ADI regulations
• Liaise with the Health & Welfare Manager regarding health or welfare concerns
• Support rehoming outcomes for withdrawn dogs in conjunction with relevant teams
• Ensure accurate and timely record‑keeping within the Harlequin CRM system
• Occasional handling of the emergency phone, liaising with clients and volunteers to manage emergency situations

Stakeholder & Cross‑Departmental Working

• To ensure volunteers and Dog training contractors based within the Northern region are well supported by regional staff.
• Act as the primary Northern region contact for partnership‑related matters
• Work closely with Applications and Welfare teams
• Support fundraising, communications and volunteering activities when required
• Promote best practice and learning across the charity

 

PERSON SPECIFICATION:

Experience & Qualifications

Essential

• Minimum 2years’ experience managing or leading staff in the Assistance Dog roles within an ADUK‑affiliated organisation
• Extensive experience delivering assistance dog partnerships, including training, placement and aftercarProven experience mentoring, supporting and performance‑managing staff
• Sound knowledge of ADUK and ADI regulations
• Strong organisational and caseload‑management abilities
• Confident working independently and managing competing priorities
• Comfortable working in the presence of dogs

Desirable

• Experience working with medical alert assistance dogs
• Knowledge of medical conditions affecting adult and child clients
• Experience supporting accreditation reviews or inspection processes

Knowledge & Skills

DESIRABLE

• Strong practical dog handling, scent training and knowledge of dog behaviour and development
• Excellent coaching, assessment and quality‑assurance skills
• Calm, clear and empathetic communication style
• Strong written and verbal communication skills
• Ability to exercise sound judgement in complex, client‑facing situations
• High level of IT literacy including Microsoft 365 and CRM systems

Other Requirements

• Full UK driving licence
• Willingness and ability to travel across the Northern region
• Willingness to stay away from home and have dogs reside in the home when required

DIVERITY, EQUALITY & INCLUSION

We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

Values & Behaviours

Working at Medical Detection Dogs will be a richly rewarding experience.

Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:

• We are respectful
• We stay positive
• We strive for excellence
• We communicate and listen
• We are ambassadors
• We are one team

And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.