It support team lead jobs in Bristol
How's your job search on our site?
We are seeking a a pro-active, organised and detail-focused Team Leader to lead and manage our multi-crime service which supports anyone aged over 18 affected by crime and anti-social behaviour in Avon & Somerset.
We are looking for someone who brings strong people‑management experience, exceptional communication skills, and a commitment to building a supportive and high‑performing team. You'll lead a staff team, oversee daily case allocations, manage service delivery, strengthen partnerships, and ensure our service meets contractual and quality standards.
This role is full-time, and is hybrid working both from home and 3 days a week in our office in Bristol (a suitable and confidential workspace at home is required).
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
- Be responsible for case management system audits and reports, ensuring that the team are recording case information fully, accurately and professionally as well as complying with contract reporting requirements and VS national standards.
- Be responsible capturing data and information to ensure the work of team is outcome based and evidenced.
- Be responsible for allocating of work levels within and across the wider team and analysing statistics and data in order to monitor daily caseloads against resources and looking for trends/ patterns of behaviour.
- Be responsible for safeguarding quality assurance and compliance with policies and procedures.
- Work with relevant managers to provide input to and ensure excellent delivery of the service with operational business plans, the continuous improvement of processes and the addressing of performance issues to achieve effective support.
- Support the team to manage caseloads completing comprehensive impact assessments for referred clients.
- Be responsible for the line management of team members including responsibility for recruitment, training completion, performance management and monitoring, continued support and guidance and implementing all relevant VS policies and procedures.
- Promote effective communication channels including co-ordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues.
- As the Team Leader you will:
You will need:
- An understanding of the Criminal Justice System and the impact of crime on victims and witnesses.
- An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
- A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements.
- Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery.
- Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus.
- Extensive experience of effectively leading and managing a team, monitoring performance and service delivery to meet contractual requirements.
- Strong communication, negotiation and advisory skills.
- The ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner.
- The ability to gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance.
- Substantial IT expertise with the ability to use a range of software.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance & Governance Lead
Salary: £45,000 - 47,500 FTE (£22,500-£23,750 pro rata depending on experience)
Hours: The role is 0.5 FTE employee ie 2.5 days/20 hours a week. Occasional flexible working may be required.
Location: Remote, preferably in the Northwest, with monthly travel to Liverpool.
Contract: 24-month contract with the intention to extend, subject to funding.
Responsible to: Chief Executive Officer and working closely with the Programmes Lead and Development Manager.
Probation period: 3 months
Line Management: This role has no line management responsibility.
About Worldwide Radiology
We are a volunteer-led charity committed to reshaping the landscape of global healthcare. We work internationally and have a clear and ambitious mission: to improve access to quality diagnostic imaging worldwide, specifically within low- and middle-income countries.
About the role
Your work will span all areas including bookkeeping, financial management and reporting, statutory accounting, budgeting, grant management, and charities commission governance and compliance. In short, it is a very hands-on role.
We are seeking the right person to join our Senior Leadership Team and lead the charity’s finance and governance functions. This is a pivotal role focused on ensuring financial integrity, regulatory compliance, and effective charity governance. You will play a strategic role in supporting the organisation’s mission by enabling robust financial planning, reporting, and operational support. You will work closely with the Chief Executive Officer, Board of Trustees, and Programmes Lead to ensure the charity remains financially resilient and well-governed.
This job is for you if you possess expertise in financial control and reporting, allowing you to effectively handle delegated responsibilities. Your numerical skills and critical thinking abilities will enable you to proactively address challenges and streamline processes. You will be proactive, reliable and adaptable and you will be comfortable using a range of IT tools and working in a remote, global environment.
Working closely with our UK and international team, as well as our global network of volunteers and partners, clear communication and cultural awareness are also important.
Key responsibilities
Strategic Financial Leadership
● Contribute to the strategic leadership and development of the charity, providing financial advice and insight to the Chief Executive, Senior Management Team and Board of Trustees
● Lead financial planning, budgeting, and forecasting supporting the organisational sustainability and long-term financial resilience
Financial Administration
● Full bookkeeping responsibilities on Xero accounts package.
Financial management
● Lead all aspects of financial management and control including the preparation of timely management accounts, finance reports and forecasts. These will allow you to monitor the financial performance of the organisation and provide analysis and recommendations.
● You will manage the cashflow management, reserves and investments, and oversee the payroll and other statutory obligations
● Ensure effective financial systems, processes and internal controls are maintained
Statutory Accounting
● Lead the preparation of annual statutory accounts liaising with the external accountant, ensuring compliance with Charity SORP, Companies House, Charity Commission and HMRC requirements
Funding & Grant Management
● Lead the financial management, monitoring and reporting of restricted and unrestricted funding, ensuring compliance with funder requirements and supporting effective budget management across the charity
● Support budgeting and reporting for grants, contracts and funding agreements.
Governance & Compliance
● Prepare financial reports and papers for the Board of Trustees and present at the meetings.
● Support organisational risk management and governance processes
● Develop and maintain financial policies and charity wide policies
● Manage the Charity insurance requirements and renewal
Management
● Lead and develop the finance function identifying opportunities to improve systems, processes and reporting
● Support the wider aims of the charity and, from time to time, carry out other general duties as may reasonably be required by the Chief Executive Officer
Essential skills and qualities
● A financial control and reporting background with an accounting qualification (e.g. ACA,ACCA, CIMA, CIPFA or QBE)
● Experience in a senior finance role
● Experience of organisational governance, ideally with knowledge of Charity SORP and charity regulations.
● Experience of restricted fund accounting and grant management
● Experience of liaising with accountants to prepare annual accounts and reports required by the Charity Commission.
● Experience of cash flow forecasting.
● A confident and clear communicator with the ability to communicate financial information in an appropriate manner for non-financial trustees and staff.
● Ability to prioritise and plan activities to meet strict deadlines.
Desirable
● Experience supporting boards or governance processes.
● Experience working or volunteering in the non-profit and/or health sector.
● Experience working or communicating across cultures
Please send your CV and a cover letter (no longer than 2 pages) explaining how you meet the criteria for the role by 11pm on Sunday 6th September 2026. Interviews will take place W/C 14th September in the office if local, or remotely.
Worldwide Radiology is an equal opportunity employer. We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you’re excited about this role but aren’t sure you tick every box, we still encourage you to apply - we’d love to hear from you.
We reserve the right to close the application process early if we receive a sufficient number of suitable applications.
Our mission is to improve diagnostic medical imaging capability in low and middle-income countries to enhance health outcomes


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Grants Compliance Officer plays an important role in supporting the effective financial management and oversight of AmplifyChange's grant portfolio. Working as part of the Grants Compliance Team, you'll help ensure grant funding reaches our Grantee Partners, is used for its intended purpose and is managed in line with our compliance and donor requirements.
Reporting to the Grants Compliance Manager, you'll lead the financial management of your own portfolio of grants, supporting due diligence assessments, reviewing financial reports and budgets, monitoring compliance, and helping to strengthen the financial management capacity of Grantee Partners. You'll work closely with colleagues across the Grants Support Team, Finance, Operations and Learning, Monitoring and Evaluation, providing practical advice and support throughout the grant lifecycle.
AmplifyChange is a bilingual fund, and this role has a particular focus on supporting French-speaking Grantee Partners across Africa, South Asia and the Middle East and North Africa (MENA) region. Fluency in spoken and written French is therefore essential.
This is a varied and rewarding role that combines financial analysis, relationship management and organisational strengthening. You'll build trusted relationships with Grantee Partners while helping to safeguard grant funding and support the delivery of high-quality projects.
The role includes some international travel to visit Grantee Partners and support compliance activities will be required.
MAIN RESPONSIBILITIES
Grant Compliance and Financial Management
You'll support effective financial management and compliance across your grant portfolio by:
- Managing a portfolio of approximately 100–120 grants.
- Reviewing and approving project budgets, providing detailed feedback and guidance to Grantee Partners.
- Reviewing and approving financial reports, providing advice on budget management, exchange rates and financial compliance.
- Supporting Grantee Partners with budget revisions where required.
- Reviewing documentation relating to due diligence recommendations, supporting ongoing compliance and organisational strengthening.
Due Diligence and Risk Management
You'll help safeguard AmplifyChange's funding by:
- Supporting funding round processes, including financial eligibility checks, initial financial assessments, due diligence and operational support.
- Carrying out light-touch and full due diligence assessments of prospective and existing Grantee Partners operating in diverse and complex contexts.
- Analysing due diligence findings and making recommendations to strengthen organisational systems and financial controls.
- Carrying out expenditure verification and identifying potential instances of fraud or financial irregularity.
- Reviewing organisational policies, audited financial statements and project audit reports to assess compliance and financial risk.
Partner Support and Capacity Strengthening
You'll build trusted relationships with Grantee Partners and strengthen their financial management capacity by:
- Acting as the first point of contact for financial management and compliance queries within your grant portfolio.
- Providing technical advice and guidance to support effective financial management and compliance.
- Designing and delivering webinars and organisational strengthening sessions on financial management, reporting, due diligence and grant compliance.
- Conducting compliance monitoring visits and delivering compliance sessions during in-country partner convenings.
- Supporting our online Grantee Partner community through the Circle platform.
Collaboration and Continuous Improvement
You'll work collaboratively across AmplifyChange to support effective grant management and continuously improve our processes by:
- Working closely with the Grants Support Team, Finance, Operations and Learning, Monitoring and Evaluation teams throughout the grant lifecycle.
- Supporting the Grants Compliance Manager with donor reporting, monitoring and evaluation, and other organisational priorities.
- Contributing to the ongoing development and improvement of grant management systems, processes and ways of working.
- Sharing learning and feedback to strengthen compliance practices and improve the experience of Grantee Partners.
PERSON SPECIFICATION
We're looking for someone who is organised, collaborative and committed to supporting effective grant management. You'll have excellent attention to detail, strong financial and analytical skills, and the confidence to build positive working relationships with Grantee Partners and colleagues across AmplifyChange. You'll be comfortable managing your own workload, working across multiple priorities and contributing to a purpose-driven organisation.
Essential
- Sensitivity to, and support for, the values and general aims of AmplifyChange.
- Fluency in spoken and written French.
- Experience in a finance, grants, audit or risk management role, including experience of due diligence, financial reporting or compliance.
- Educated to A-level or equivalent.
- Strong IT skills, including Microsoft Office and advanced Excel
- An interest in working within the international development and sexual and reproductive health and rights sector.
- Experience of working in a collaborative team environment and building effective relationships across diverse teams.
- Excellent interpersonal and communication skills, with the ability to work effectively with people from a wide range of cultural backgrounds.
- Good financial awareness, analytical skills and excellent attention to detail.
- Ability to manage a varied workload, prioritise effectively and meet deadlines.
- Ability to use initiative and apply a proactive, solution-focused approach to work.
- Self-motivated, with the ability to work independently as well as collaboratively.
- Willingness and ability to undertake international travel.
Desirable
- Experience of working in a charity, grant-making or not-for-profit organisation.
- Experience of grants management systems, with Fluxx experience advantageous.
- Experience of working in sexual and reproductive health and rights and/or international development.
- Experience of working with organisations across Africa, South Asia and/or the Middle East and North Africa (MENA) region.
- Educated to degree level or equivalent.
- Fluency in Arabic, Hindi, Urdu, Portuguese or another language relevant to the fund.
WORKING ARRANGEMENTS
Reports to the Grants Compliance Manager.
This is a full-time role (37.5 hours per week).
Some international travel to visit Grantee Partners and support compliance activities will be required.
AmplifyChange operates a hybrid working model, with at least one day per week based in our Bath office. Requests for flexible working arrangements will be considered.
Unfortunately, we are unable to support visa sponsorship for this role and can only accept applications from those with proof of the right to work in the UK.
SALARY AND PACKAGE
Basic salary range £31,000 to £34,000
Holiday 25 days per annum on full time basis
Pension 8% employer contribution
Life insurance Life assurance scheme
Benefits Employee Assistance Program & Health Cash Plan
The client requests no contact from agencies or media sales.
Head of Public Fundraising & Engagement (9-Month Maternity Cover)
Location:
Remote with some travelling needs to Leatherhead and Redhill, Surrey and other areas related to Fundraising Team activities
Salary:
£55,000 per annum plus SeeAbility benefits
Hours:
Full time, 37.5 hours per week
Contract:
Fixed Term, 9 Month (Maternity Cover)
Join us in transforming lives
SeeAbility is a specialist charity supporting people with learning disabilities, autism and sight loss to live ambitious, fulfilling lives. We are seeking an experienced and dynamic Head of Public Fundraising & Engagement to join us on a 9-month maternity cover contract.
This is a fantastic opportunity for an accomplished fundraising leader to step into a well-established role, providing strategic leadership to our public fundraising and engagement programme during an important period for the organisation.
About the Role
Reporting to the Director of Development, you will lead our public fundraising and supporter engagement activity, driving income growth across individual giving, community fundraising, events, challenges and supporter stewardship.
You will manage and motivate a talented team, ensuring delivery against ambitious income targets while continuing to build strong relationships with supporters, volunteers and stakeholders.
Key responsibilities include:
- Leading the delivery of SeeAbility's public fundraising and engagement strategy.
- Driving income growth and supporter retention across multiple fundraising streams.
- Developing innovative campaigns and supporter journeys.
- Leading, coaching and developing a high-performing team.
- Monitoring performance, budgets and fundraising KPIs.
- Working collaboratively across the organisation to maximise supporter engagement and impact.
- Ensuring fundraising activities remain compliant and aligned with best practice.
About You
We are looking for a confident and inspiring fundraising professional who can quickly build relationships, provide strong leadership and maintain momentum across a busy fundraising portfolio.
You will have:
- Significant experience in public fundraising, supporter engagement or individual giving.
- A proven track record of achieving income growth and fundraising targets.
- Experience managing and developing teams.
- Strong strategic and operational planning skills.
- Excellent communication and stakeholder management abilities.
- A collaborative, proactive and solutions-focused approach.
Why Join SeeAbility?
At SeeAbility, you'll be joining a passionate and supportive team committed to making a real difference to people's lives. This is an opportunity to play a key leadership role, contribute immediately and help shape the future of our fundraising and engagement activities.
We offer:
- Flexible and hybrid working
- A supportive and inclusive culture
- Competitive salary and benefits package
- The opportunity to make a meaningful impact from day one
Apply Today
If you are an experienced fundraising leader looking for an exciting interim opportunity where you can make an immediate difference, we'd love to hear from you. Please see the Job Profile for extensive details about the role.
Join SeeAbility and help us create a world where people with learning disabilities, autism and sight loss can achieve extraordinary things.
Safer Recruitment
SeeAbility is committed to safeguarding and promoting the welfare of the people we support. All colleagues are expected to uphold this commitment.
Successful applicants will be subject to safer recruitment checks, including:
- Disclosure and Barring Service (DBS) check (where appropriate)
- Identity, current address and right-to-work verification
- Health declaration to ensure that you are medically suitable for the role you have been offered
- Employment references relating to work with children or vulnerable adults
All checks are completed at SeeAbility’s expense before a start date is confirmed.
Diversity & Inclusion
We are proud to be a Disability Confident Employer and are committed to creating a diverse and inclusive workplace.
- We welcome applications from people of all backgrounds, identities and experiences, including those with disabilities or who are neurodivergent.
- Reasonable adjustments are available throughout the recruitment process.
- In exceptional circumstances, a genuine occupational requirement may apply under the Equality Act 2010 (Schedule 9, Part 1)
For this role, gender is considered a genuine occupational requirement in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about criminal justice and want the flexibility of homeworking for a small charity where you can make a real difference? Are you experienced in operations and/ or administration? Then we would love to hear from you!
The Welcome Directory is a multi-faith charity working to empower faith and belief communities to offer safe and lasting welcome to prison leavers. Our national directory is a list of faith/belief communities who are committed to welcoming prison leavers – the directory is used in all prisons across England and Wales. This resource is a lifeline for those leaving prison and seeking to find connection and community where they can belong and practice their faith/belief.
We are currently recruiting for an Operations Officer to lead on administrative support to the charity under the direction of the Project Manager, supporting on engagement with various stakeholders and networks. The goal of the post is to ensure that The Welcome Directory can effectively develop the reach of our work and achieve exponential growth, by maximising administrative efficiency.
Whilst this is a 6-month contract, there is the potential to extend where funding permits.
This will include, but may not be limited to:
Operations
- Engaging with interested faith/ belief communities/ networks, processing registrations and maintaining directory records
- Leading the co-ordination and delivery of the annual Affiliates Scheme
- Supporting the production and logistics of annual resource mail-outs
- Engaging in periodical team email campaigns for intentional growth
- Supporting the annual data refresh and survey, including follow-up, in collaboration with the Monitoring & Evaluation Officer
Events
- Provide administrative support in preparation for the online Prison Awareness Course (PAC) and other webinar events
- Provide technical support (e.g. Zoom hosting etc) for the delivery of the PAC and other webinar events
- Planning bi-annual team days and any one-off events, in consultation with the Project Manager
- Representing The Welcome Directory at selected events (as required)
Administration
- Answering email enquiries
- Editing recordings/ videos and updating resources in Canva
- Collating routine data and creating/ updating trackers (as required)
- Supporting processing expenses and issuing internal invoices
- Paying-in cheques and sending thank you cards
- Obtaining Gift Aid declarations and submitting claims
- Purchasing stationery supplies and dispatching resources
- Leading on quarterly team password management
Other benefits include:
- Flexible, remote working
- Small and supportive team
- Team days and opportunities for learning
- 5% employer contribution to pension scheme
- Contribution towards internet and phone costs, and provision of laptop and relevant equipment
- Opportunity to gain experience with a well-respected organisation in the criminal justice sector, including a prison visit
Please download the Job Description and Person Specification for further information.
Should you have any questions about the role, please get in touch by email.
The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application, via CharityJob, as soon as possible.
‘Fair AI usage’ requires that all applicants declare at the point of submitting, that all information provided is an accurate, authentic representation of their personal background, skills, and work experience. Failure to transparently or honestly represent oneself - including over-reliance on unedited AI-generated text, including cover letters, personal statements or application answers without personal review, may result in an application being withdrawn or disqualified.
To help faith communities become places where people who leave prison find welcome, acceptance and appropriate support.
The client requests no contact from agencies or media sales.
Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
- Location: Preference for Midlands based, either home based or in Headway UK’s office in Nottingham.
- Salary: £35,000 FTE (pro rata for 21 hours per week) (days are flexible)
Brief overview
Are you a professional with experience supporting brain injury survivors?
Are you passionate about improving standards or care, for brain injury survivors?
Would you be good at conducting assessments and supporting residentials care units to improve the care that they provide?
Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
By participating in the scheme Approved Provider units affirm their dedication to excellent care, operational efficiency, and continuous improvement. The accreditation of units is then published for families, individuals and professionals to help inform their choices when identifying suitable provision for brain injury survivors. Our accreditation process is designed to be collaborative and supportive, guiding units through every step towards achieving and maintaining exemplary service standards.
The role will involve, conducting and writing assessments and working with the Approved Provider and Training Manager to manage Lead Assessors, who are based around the UK and the Service User Perspective Assessors, who are either brain injury survivors, or family members/ carers.
Embrace Headway’s mission of Improving Life After Brain Injury. Join us to ensure the highest quality care for ABI survivors throughout their journey to recovery.
What you will do:
- Conduct Approved Provider assessments, which includes going into brain injury residential units and assessing the services they provide and making recommendations, to improve practice against the framework.
- Writing and reviewing reports for Approved Provider units, following assessments, that clearly highlight strengths and areas for development.
- Contributing to the development and growth of Headway UK’s Approved Provider scheme, by continuing to drive forward standards and onboarding new units.
- Working with freelance Lead Assessors and Service User Perspective Assessors (who are brain injury survivors or family members) who are based around the UK, to organise assessments and ensure the schemes standards are upheld.
About you
We’re open-minded and welcome all applicants who believe they can succeed. Though ideally, you will have:
- Prior experience of working in the field of acquired brain injury.
- Relevant professional qualification (e.g. occupational therapy, speech and language therapy, clinical psychology, physiotherapy, nursing, social work).
- Ability to write and moderate written reports of high quality and clarity, to provide accurate and accessible feedback.
- Very good IT skills, including be proficient in the Microsoft Office suite (e.g., Outlook, Word, Excel and Teams).
- Ability to gain the trust, confidence, and respect at all levels within external organisations and staff groups.
- Be an excellent communicator, with new and existing Approved Provider units.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
- Birthday leave
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity & Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
The client requests no contact from agencies or media sales.
Location: Homebased with occasional need to travel to Shelter offices
Do you want to use your technical expertise to help power Shelter’s fight against the housing emergency? Join Shelter as one of our Senior IT Infrastructure Engineers and play a key role in maintaining and developing the resilient, secure and reliable technology that underpins our work.
About the role
Working within the IT Operations team, our Senior IT Infrastructure Engineer's primarily support and assist with the professional delivery of Shelter’s servers and network infrastructure ensuring it remains reliable, secure and fit-for-purpose. The post holder will keep abreast of emerging IT technologies, make recommendations and implement resilience and feature enhancements, whilst maintaining a level of security appropriate to an organisation that handles sensitive data.
Role specifics
You’ll play a key role in ensuring Shelter’s IT infrastructure is secure, reliable and fit for the future. Working across a range of technologies, you’ll provide expert technical leadership, lead the delivery of infrastructure projects and improvements, resolve complex technical issues, and help maximise the value of Shelter’s investment in technology. You’ll work closely with colleagues across IT and the wider organisation to develop resilient, innovative solutions that support our strategic objectives while continuously improving our systems, services and ways of working.
About you
To succeed, you’ll need proven relevant experience that includes managing major updates and the replacement or commissioning of new services. You’ll also need to have worked deploying and troubleshooting Microsoft Azure hosted Windows and ideally Linux servers and Entra ID administration. An awareness and understanding of best working practice around information and technology security is important too, while it goes without saying that you have great problem-solving skills. Comfortable working both as part of team and independently, it’s anticipated that some tasks may fall outside of your prior experience, so you’ll also need to be keen to learn and develop. The ideal candidate should have practicable knowledge of WAN and LAN technologies including the configuration and troubleshooting of switches using GUI and Command line interfaces. Experience with liaising with third party network providers would also be desirable but not essential. We also require someone that is willing to travel on occasions when needed.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Our IT Service Delivery function works to ensure Shelter’s software, systems and infrastructure remain available, flexible and secure. Within this team, IT Operations maintains and develops our end user environment and infrastructure – that's where you'd fit in.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a varied, rewarding role for someone who wants to make a real difference in the community while helping to shape high-quality welfare benefits advice services. As a key member of the senior management team, you will lead a team of welfare benefits caseworkers, supporting colleagues with complex welfare benefits issues, offering regular supervision, and bringing the team together through advice meetings that encourage learning, collaboration and consistent good practice. You will also work with the senior management team to review data, identify trends and contribute to the development of our services.
Working with our Head of Service, you will help recruit, train and supervise a small team of advice support volunteers. You will also have opportunities to share your expertise by delivering occasional welfare benefits training to volunteers and external partners.
Alongside your management responsibilities, you will provide specialist welfare benefits advice casework. The role includes flexibility in appointment scheduling, allowing you to respond to changing workflows and emerging needs across the service.
We are looking for someone with up-to-date welfare benefits knowledge, strong casework skills, and the confidence to support and develop others. You will bring excellent communication and organisational skills, sound judgement, emotional intelligence and a collaborative approach to leadership. Ideally, we are looking for someone with strong management experience, but we will also consider highly skilled caseworkers with the right aptitude, who are ready to take the next step in their career.
North Bristol Advice Centre is an innovative and forward-thinking charity that has been delivering advice support in communities since 1984. We are inclusive, values-driven, and prioritise excellence and quality, as well as providing caring and person-centred support. We actively support the wellbeing of our staff with flexible/hybrid working, relaxed dress-code and an active Wellbeing Group, and provide ongoing training and opportunities for professional development.
The role is full-time, Monday to Friday, 9am to 5pm.
Hours: 35 per week. Occasional evening/weekend work may be required
Salary: £35,292 – £37,037 (pro rata) (+ 4% employer contribution to contributory pension scheme – after qualifying period)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FitzRoy is looking for a proactive and driven Oliver McGowan Programme & Training Coordination Manager to develop, coordinate and grow our external Oliver McGowan Mandatory Training offer.
Using your excellent relationship-building skills, you will develop partnerships with commissioners and other organisations and identify strategies to help more customers access our training. You'll build strong relationships with new and existing customers, ensuring they receive an excellent experience from initial enquiry through to training delivery.
This is an exciting opportunity to shape a newly created role, identify new opportunities, improve the way we work and lead our Training Support Team in coordinating all of FitzRoy's training, while helping us reach more organisations and increase the impact of our Oliver McGowan programme.
Please note this is a remote role with occasional travel to Petersfield and other locations in the UK, so a Full Driving Licence and access to a vehicle is essential.
Unfortunately we are unable to offer sponsorship for this role.
This role is being offered on a Full Time basis or 30 hours per week (across 4 days) on a 12 month fixed term contract.
What you'll do
- Lead our dedicated Training Support Team, ensuring the smooth coordination of all internal and external training across FitzRoy - Not just our Oliver McGowan programme.
- Work closely with our inspirational Lived Experience Trainers and Administration team to support the successful delivery of the Oliver McGowan programme and our internal training courses in a timely and efficient way.
- Develop new business opportunities and build lasting relationships with commissioners, customers and partner organisations.
- Deliver an excellent customer experience from initial enquiry through to course completion.
- Monitor performance, income, customer feedback and quality standards to support continuous improvement.
- Ensure compliance with Oliver McGowan licensing requirements and contractual obligations.
About you
You’ll have
- Experience of building strong relationships with customers, commissioners or partner organisations.
- Passion for delivering an outstanding customer experience.
- Excellent communication skills, which can flex for the different needs of our team and customers
- Confident leadership skills, to support a small team, helping people to do their best work.
- Great IT skills to use Microsoft Office, our LMS and other digital systems to monitor performance and keep things running smoothly.
- Information analysis skills, to solve problems and identify opportunities for improvement and growth
- FitzRoy aligned values, committed to improving the lives of autistic people and people with a learning disability.
- Experience of working within the health and social care sector and the Oliver McGowan Training Programme.
- Transferable experience in programme or training coordination and scheduling
Why join us?
You'll be joining a well-established, high-performing Learning & Development team with an excellent reputation for high-quality training. Our trainers and Training Support Team receive fantastic feedback from colleagues and external customers, and you'll have the opportunity to build on that success by shaping a newly created role and grow our external Oliver McGowan training offer.
About Us
FitzRoy is a national charity, set up 60 years ago by brave parents as a pioneering alternative to institutional care. Their values remain the values of FitzRoy today – we see the person, we are brave and we are creative – and they thread through everything we do.
We support hundreds of people with a range of needs. You could be supporting someone with learning disabilities, autism, acquired brain injuries or mental health support needs. Many of the people we support also have physical impairments or other health issues. Working for us will give you an opportunity to learn, to grow and to transform lives. Join us today.
Benefits
- 25 days holiday rising with service
- Staff recognition scheme
- Leadership development programme
- Healthcare cashback plan and employee assistance programme
- Team bonus scheme (service based roles)
- Pension and life assurance
Our vision, mission and values guide us each step of the way, and are as important now as when the charity first began. Our vision A society where p
The client requests no contact from agencies or media sales.
Special Olympics GB is proud to support some of the most inspiring athletes in the world — individuals with intellectual disabilities who compete from local to international levels, breaking down barriers and showing the transformative power of sport both on and off the field of play.
As we enter an exciting new chapter, we are seeking an outstanding Director of Operations to join our Executive Leadership Team. This is a pivotal role for a strategic and values-driven leader who can strengthen our organisation, drive operational excellence and help deliver even greater impact for athletes, families and communities.
Working closely with the Chief Executive, Board and wider movement, you will lead organisational performance across governance, safegaurding, finance, people, systems, planning and delivery, ensuring Special Olympics GB is resilient, ambitious and fit for the future. As Executive Lead for Safeguarding and Welfare, you will champion a culture where the wellbeing, safety and dignity of every athlete remains at the heart of everything we do.
We are looking for someone who:
- Is inspired by the power of sport to transform lives and create more inclusive communities.
- Brings significant senior leadership experience and a track record of organisational development and operational excellence.
- Can translate strategic ambition into effective delivery and sustainable growth.
- Has experience of governance, compliance, finance, risk management and safeguarding.
- Builds strong relationships and partnerships, influencing with credibility and integrity.
- Leads with empathy, accountability and a commitment to inclusion.
The Director of Operations at SOGB is a wide-ranging, key role, reporting to the Chief Executive as a member of the Executive Leadership Team (ELT). Working across the organisation, the Director of Operations manages the operational and support services activities including governance, compliance, HR, business processes, IT, safeguarding, finance and health & safety to ensure that the organisation runs smoothly, efficiently and effectively.
Application Instructions
For Job Role specifics and how to apply please see the below SOGB Director of Operations Recruitment Pack.
The closing date for applications is Friday 4th September 2026 at 9am. There will be a two- stage interview process that will cover both culture/motivators and thematic competencies. Stage 1 interviews will take place week beginning 28th September 2026 and stage 2 will take place week beginning 5th October 2026.
To apply, please send a covering letter (maximum 2 pages) explaining why you wish to apply for the Director of Operations role. It is important that all prospective candidates understand our mission and are driven by our cause. Referring to the role description, please be specific about how your skills and experience will help you undertake this role. Generic applications will not be considered.
We are Special Olympics GB. We are Inclusion in Action.



The client requests no contact from agencies or media sales.
Hours: 30–35 hours per week
Location: Home-based*
Reporting to: CEO
*This is a home-based role. However, the successful candidate will need to be based within reasonable travelling distance of London and our programme activity, with the ability to travel to meetings and visits within a day where required. We therefore anticipate that applicants based in Scotland, Ireland, West Wales or the far South West may find the role impractical.
This position is being re-advertised; previous candidates need not apply.
Be part of a mission that's transforming children's futures through food, farming and the countryside
For more than 45 years, The Country Trust has been connecting children from the UK's most disadvantaged communities with the land that sustains us all. Through inspiring farm visits, food education and countryside experiences, we've already reached more than 600,000 children, and we're just getting started.
We're entering an exciting new chapter as we develop our next organisational strategy, and we're looking for an experienced fundraising leader to help shape our future.
This is an outstanding opportunity for an ambitious and strategic fundraiser to join our Senior Leadership Team and lead the next phase of our income growth, enabling even more children to benefit from our life-changing programmes.
About the role
As Head of Fundraising, you'll provide strategic leadership across all fundraising activity while remaining hands-on in securing major income and developing key relationships.
You'll lead a dedicated fundraising team, drive innovation, strengthen fundraising systems and processes, and develop a sustainable fundraising strategy that diversifies income across:
- Trusts and foundations
- Corporate partnerships
- Major donors
- Individual giving
- Legacies
- Gaming and Streaming for Good
- Emerging fundraising opportunities
Working closely with the CEO, Senior Leadership Team, Digital and IT colleagues, you'll help embed new fundraising systems, champion data-driven decision making and ensure fundraising excellence across the organisation.
About you
We're looking for an inspiring fundraising leader who combines strategic thinking with practical delivery.
You'll bring:
- Significant senior-level fundraising leadership experience
- A proven track record of securing substantial income across multiple fundraising streams
- Experience developing and delivering fundraising strategies that drive sustainable growth
- Strong leadership skills with experience developing high-performing teams
- Excellent relationship-building, communication and influencing skills
- Financial and commercial awareness, including budgeting and forecasting
- Knowledge of fundraising regulation, GDPR and fundraising best practice
- A passion for improving opportunities for disadvantaged children
Experience developing new income streams, digital fundraising and CRM systems would be particularly valuable.
Why join us?
At The Country Trust, you'll be joining an ambitious charity where collaboration, learning and innovation are at the heart of everything we do.
We offer:
- Flexible working
- 25 days annual leave plus Bank Holidays (FTE)
- Workplace pension
- Homeworking allowance
- Mileage and agreed travel expenses
- A supportive, values-led culture
- The opportunity to shape our future strategy and make a lasting difference to children's lives
We're committed to building a diverse and inclusive team that reflects the communities we serve and welcome applications from candidates of all backgrounds.
Key dates
Closing date: 11:59pm, Sunday 13th September
Interviews from: Monday 21st September
The Country Trust is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an Enhanced DBS check.
We are a small, dynamic national education charity dedicated to bringing alive the working countryside for children least able to access it.



The client requests no contact from agencies or media sales.
Remote (Surrey and surrounding areas) | 18 – 24 hours
£27,500 pro rata | Flexible working | Real impact
Are you kind, caring and professional – the sort of person who listens deeply, holds space for others, and wants to make a real difference?
At Jigsaw South East, we support children and young people who are facing or coping with the death of a loved one. We’re looking for a compassionate and confident Grief Support Worker to join our small, dedicated team.
In this role, you’ll:
- Support families one-to-one and in groups, both pre- and post-bereavement
- Hold meaningful (and sometimes tough) conversations with warmth and sensitivity
- Help children feel less alone in their grief, and families feel more connected
- Contribute to our PIECES group programme, helpline, and referral process
This isn’t just a job, it’s a chance to walk alongside people at one of the hardest points in their lives and offer light, steadiness and support.
We’re looking for someone who brings:
- A warm, person-centred approach
- Experience working with children and families
- Emotional resilience and a strong sense of purpose
- The ability to travel across Surrey and attend some evening/weekend sessions
We offer:
- Flexible working
- TOIL and supervision
- Ongoing training and personal growth
- A supportive, values-led team who genuinely care
If you believe in the power of kindness and want to help children feel seen, safe and supported, we’d love to hear from you.
View our recruitment pack for more information including a full job description and person specification:
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Role
We are seeking a creative, organised and audience-focused Social Media Officer to help myaware develop a more coordinated, consistent and effective social media presence.
This is an exciting opportunity to play a key role in how myaware reaches, supports and engages people affected by myasthenia, as well as families, carers, supporters, fundraisers, healthcare professionals and the wider public. The role will help move myaware’s social media activity from a reactive, team-by-team approach to a more planned and strategic function that supports awareness, fundraising, professional services, membership growth, community engagement and brand consistency.
Working closely with the IT and Digital Communications Manager, Fundraising, Professional Services and colleagues across the organisation, you will help plan, create, schedule and evaluate social media content across myaware’s channels. You will support the development of a social media content calendar, create clear and engaging copy, produce accessible and brand-aligned graphics, and help teams turn their knowledge, updates and campaign activity into content that works for myaware’s audiences.
You will also support the development of reusable templates, clearer content processes, social media reporting, and appropriate use of tools such as Canva, Adobe Creative Cloud and AI-assisted content creation. The role will involve helping myaware make stronger use of formats such as posts, carousels, Stories, Reels, short-form video, polls and direct-message-led campaign activity, while ensuring content remains accurate, sensitive, accessible and appropriate for a health charity.
The Social Media Officer will be predominantly home based within the UK, with occasional travel required. The role will work collaboratively across myaware to support awareness activity, fundraising campaigns, events, community engagement, professional services, membership activity and wider digital communications.
Who We Are Looking For
We are looking for someone with experience creating social media content for an organisation, charity, campaign, community group or similar setting. You will be confident writing clear and engaging copy for different audiences, using social media platforms such as Facebook, Instagram, LinkedIn, X/Twitter, YouTube or similar, and creating or adapting simple graphics using tools such as Canva, Adobe Creative Cloud or equivalent.
You will understand how social media can support awareness, fundraising, services, membership and community engagement, and you will be able to plan and organise content across multiple priorities. You will have a good eye for clarity, accessibility, tone and brand consistency, and be comfortable working with colleagues across different teams to turn ideas into effective social media content.
We are particularly interested in someone who is creative but practical, organised and reliable, warm in their communication style, and sensitive when working with health-related or personal content. You do not need to know everything about myasthenia before applying, but you should be willing to learn about the condition and the needs of people affected by it.
Experience in a charity, health, disability, community or membership organisation would be useful, as would experience supporting fundraising or event promotion through social media, creating Stories, Reels or carousel content, using analytics to improve content planning, or supporting campaigns and awareness activity.
Most importantly, you will share myaware’s values and be committed to helping us reach, support and connect more people affected by myasthenia.
If this sounds like you, we would love to hear from you.
Who are we?
myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor.
myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
- Annual salary review
Application instructions
Candidates should submit their CV and tailored covering letter by: 11:30pm on Tuesday 25th August 2026.
Provisional interview dates will be week commencing: 07.09.2026
Interviews will be held over Microsoft Teams.
Applications submitted without a tailored cover letter will not be considered.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by myaware.
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.
The client requests no contact from agencies or media sales.
The client requests no contact from agencies or media sales.
Service Delivery Administration Manager
We are seeking an experienced and highly organised Service Delivery Administration Manager to lead the Administration Hubs in the Midlands and South East Localities.
Position: 000044 Service Delivery Administration Manager
Location: Home-based, Midlands or South East Locality. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £33,500 per annum
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.
Closing Date: Sunday 13 September 2026
Interview Date: 8 and 9 October 2026 . Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Support Lead, the Service Delivery Administration Manager will work to ensure the Administration Hubs are delivering high-quality administrative support to Locality Impact service delivery teams.
Key responsibilities will include:
- Line management of Service Delivery Administrators, including recruitment, training, support and supervision, creating a positive leadership environment
- Managing performance improvement
- Supporting process improvements and creating efficiencies within the admin hub, including key stakeholders at relevant points.
- Working with Service Delivery Coaches to ensure quality administrative support is provided to commissioned services.
- Contributing to the wider Service Delivery Admin function across Locality Impact
About You
You will have:
- Experience of supporting remote teams
- Excellent communication skills
- Experience of writing and implementing new administration processes
- Experience of building and maintaining relationships with key stakeholders
This role requires frequent travel to provide face to face 1:1s, Admin Hub team meetings and wider management meetings. The teams you will be line managing are based in the Midlands and South East Locality. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
To apply you’ll be redirected to the organisation website where you can download the full role profile. You’ll need to submit a CV and cover letter demonstrating how you meet the person specification detailed in the role profile, and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement when applying for the role.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Service Delivery Administration Manager, Service Delivery Admin Manager, Service Administration Manager, Service Admin Manager.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Event & Engagement Coordinator
Remotely based in North West England and a willingness to travel where appropriate
Job Purpose:
To plan, coordinate, and deliver a range of local events across North West England with the potential to grow into other areas in the future, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event & Engagement Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.
Who are we looking for?
· Energetic and positive, bringing enthusiasm to everything you do.
· Excited by change, seeing new opportunities and possibilities.
· Keen to succeed with a strong development mindset.
· Passionate about delivering great events and experiences.
· Open to feedback, always looking for ways to improve.
Key Responsibilities:
Event Coordination
· Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members.
· Liaise with relevant external and internal contacts such as venues, suppliers, CSSC’s ticketing platform, Head Office departments, and volunteers.
· Complete all relevant compliance work such as risk assessments and public liability checks.
· Support both long standing and new volunteers with all aspects of volunteer led events, including creating events on ticketing platform and promoting events through email and social platforms
· Develop and manage event budgets, ensuring value for money and accurate financial tracking.
· Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day.
· Recruit and coordinate volunteers to assist with events.
· Evaluate event success through feedback, data collection, and post-event reporting.
Digital Engagement
· Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams.
· Manage and grow the North West’s CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement.
· Create engaging, on-brand short-form video content tailored to target audiences.
· Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement.
· Stay up to date with emerging social media trends, tools, and platform updates.
Key Skills & Experience:
Essential:
· Proven experience in planning and delivering events.
· Strong organisational and time-management skills.
· Ability to manage budgets and handle multiple projects simultaneously.
· Excellent communication and stakeholder engagement skills.
· Flexibility to work evenings and weekends when required.
· Ability to analyse member insights to inform event planning and attract potential new members.
· Ability to work collaboratively with regional teams to support membership growth and positive member experiences.
· Ability to build rapport with volunteers and identify the support needed for successful event delivery.
· Confidence in using IT systems and ticketing platforms to promote events across appropriate channels.
Desirable:
· Experience working with community groups, charities, membership organisations or not for profits.
· Knowledge of health and safety and safeguarding procedures.
· Familiarity with marketing or PR for events.
· First Aid or event safety training.
· Previous experience with ticketing platforms or willingness to learn.
· Understanding of how comms and events align with one another.
· Data literacy or willingness to understand some basic data analytics
· Full UK driving licence and willingness to travel where appropriate
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.







