Morgan Law are proud to be working with The Scout Association to recruit a Senior Systems Engineer at a time of exciting digital transformation.

As a Senior Systems Engineer, you'll have responsibility for the day to day administration of the IT Infrastructure, implementing transitional projects, setting up, developing and maintaining business applications and core IT services within the organisation and between organisations.

You will support a variety of users, who can be staff, HQ appointed scouting volunteers, and indirectly the wider Scout membership. You will be involved in designing new IT business solutions with the various departments within TSA – in some cases be the technical lead within projects

Key Tasks

• Ensure high availability and acceptable levels of performance of critical IT applications and services, incorporating best practices in business continuity and disaster recovery capability
• Develop new systems and applications, implementation plans, custom scripts and testing procedures to ensure operational reliability.
• Be responsible for the day-to-day operation of servers and end user computers by monitoring system performance, optimising configuration, and organising maintenance and repair. Ensure that system downtime and equipment inventory are properly managed with appropriate change control processes.
• Identify opportunities for, and implement, automation of current manual processes such as staff on-boarding

Technical Skills & Experience required

• Solid experience in system administrator roles
• Degree in Computer Science or equivalent technical institution certificate
• An up-to-date knowledge and understanding of industry needs, as well as the technical demands.
• Excellent communication skills, particularly the ability to communicate with staff who aren't technically trained.
• Excellent knowledge of the technology vendors and their offerings

Technical Knowledge to include the following;

• Windows Server 2008-2016
• Office 365 and SharePoint
• Exchange Online/2016
• Azure and/or AWS
• SCCM or similar tools
• SQL 2003 – 2016
• Manage Engine ITSM
• Active Directory and DNS 

IT Support Officer
£29,000 - £32,000 + Excellent Benefits

Are you an enthusiastic IT Support Officer looking to excel within an IT team in a leading non-for-profit organisation?

Your new company
This exciting opportunity is with a very reputable non-for-profit organisation, who are looking to expand their IT team during a time of investment and change by appointing an IT Support Officer.

Your new role
As part of our continued improvement plan for Information Services we are seeking to invest in an IT Support Officer who provide 1^st - 2^nd line support for all IS systems and standard desktop applications. You'll provide network administration as well as maintaining Applications and Systems across software and hardware.

Similarly, you'll be dealing with troubleshooting and escalations for users as well as providing system installation for desktop hardware and/or software resolving any issues found. You will be responsible for providing user support to over 150 users as well as delivering first line support of Windows 10, Office 365 Administration and Active Directory across the IT infrastructure.
What you'll need to succeed

• Experience in 1^st- - 2^nd line support of Active Directory, Office 365 administration, Windows 10
• Experience providing User support
• Change control: managing changes to the desktop components of a live infrastructure.
• Experience providing network and infrastructure support:
• Experience providing application and system support

• ITIL knowledge

What you'll get in return
As well as a competitive salary of up to £32,000 per annum, excellent annual leave and pension benefits, you will get the opportunity to work within a leading organisation that are focused around innovation and collaboration and are continuing to invest heavily across their IT function.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,000 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

We are looking for an IT helpdesk and support administrator to join our IT team on a permanent basis. This is an excellent opportunity to join a large UK based domestic violence charity and make a significant contribution to the way we operate.

The post holder will be supporting the IT and Communication functions within head office and regional domestic violence services.The post holder will maintain an IT service desk to support end users to ensure a high level of support, availability and integrity of IT systems, including Desktop and Server technologies.

The successful applicant will have experience of providing support in a Microsoft server/desktop environment, knowledge of upgrading and troubleshooting PC hardware and experience supporting Office XP-2010 in a networked environment. In addition you will be able to prioritise your own work load, have excellent interpersonal skills and be able to communicate effectively to both technical and non-technical staff.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. 

Closing date: 06th March 2020                       

Interview date: Week starting 16th March 2020

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. 

No agencies please - as a charity we work hard to keep our costs down.

Morgan Law are proud to be working with The Scout Association to recruit a Digital Delivery Manager on their CRM transformation programme.

It’s an opportunity to lead a complex and business critical programme of work, blending solid programme design and delivery skills, with service design and digital innovation.

We’re looking for someone with an excellent grounding in Agile delivery models, who puts the user at the heart of the product and can bring diverse stakeholders to work together towards a common goal.

Key Tasks

• Establish and co-ordinate product teams providing leadership, vision, coaching & direction to team members
• Lead and facilitate the scoping, design and development of a large and complex technical project involving high volume, sensitive data and CRM systems
• Directly and indirectly manage team members to support them to achieve required tasks, including technical, quality assurance and data experts
• Provide direction, support and management of external suppliers,
• Provide effective stakeholder engagement and managing change and its effect through the organisation.
• Continuously manage and monitor budget, progress, risks and issues and manage exceptions and changes in the project

You

You will be an experienced project or delivery manager with a track record in delivering complex projects, working with stakeholders, suppliers and internal colleagues.

You should be delivery and results focused, and to achieve these,  you are able to inspire and motivate others through projects involving technology transformation. You have a proven record of successfully delivering digital technology projects, with a focus on CRM/membership systems.

You may have experience of working in a charity or membership organisation. 

Essential Skills

• Experience of successfully managing and monitoring medium to large-scale technology programmes and projects through all stages of their life-cycle with appropriate change management methodology
• Experience of successfully managing the design/development and integration of a CRM or membership system project
• Knowledge and extensive experience of software development methodology and best practices (SDLC, Agile)  
•  

Morgan Law are proud to be working with The Scout Association to recruit a Dev Ops Engineer at a time of exciting digital transformation.

As part of a small, skilled in-house technology team, you will help to provide high-quality, secure and reliable digital services to this diverse charity and you should have proven ability to independently design, manage and improve Dev Ops systems and processes.

Key Tasks

• Work with their in-house product and application development teams and external supplier to deliver efficient and high quality applications, websites and services
• Work towards continuous integration and delivery processes and infrastructure
• Take lead responsibility for build, release and configuration processes for their web platform or other systems
• Manage and improve setup and performance of a combination of cloud and on-prem hosting environments across Scouts websites, applications and integrated business systems
• Take ownership of performance and quality, troubleshooting and proactively suggesting improvements to processes and infrastructure

Technical Skills & Experience required

• Advanced, applied and up to date knowledge of technologies to support and deliver end to end Dev Ops processes.
• Microsoft stack knowledge with .Net experience
• Azure knowledge
• Integration tool knowledge such as Redhat
• Knowledge of Scrum or Kanban
• a track record in contributing to the design and continuous improvement of infrastructure and Dev Ops processes
• Knowledge of current trends in web and application development, including UX and UI design and front end development frameworks and languages, including for mobile and wearable devices 

Our client is looking for a Head of Applications development to lead a team to ensure effective development, enhancement and use of business intelligence, CRM and digital platforms.

As Head of Development you will lead a team of cross-functional development and test staff, contractors and vendors, providing technical expertise guidance and direction, as well as setting an overall strategy and work-plan for the team.

In addition, you will:

• Lead and manage the execution and evolution of platforms, as well as software and application development and architecture and design standards
• Keep abreast of new technologies and champion the use of data analytics and digital technologies in the charity’s work
• Ensure the implementation of agile processes wherever appropriate
• Lead engineering techniques including DevOps/release management
• Set coding standards and own QA and testing methods

To be successful you will be a confident, analytical thinker with a proven track record in a similar role leading talented cross-functional engineering teams. You will have a strong understanding of testing methods relating to delivery of platforms and associated applications and software.

You will have experience of agile delivery process including DevOps as a key enabler, as well as experience of DataOps. 

You will have demonstrable understanding of how quality data and information can be used to make day to day business decisions. In addition, you will have:

• Solid and demonstrable experience in most of: data, BI, .NET, digital platforms (CMS, AEM, CEM, email campaign, personalization)
• Experience of data virtualisation platforms e.g. Tibco, Denodo etc.
• Experience of automation and/or CI/CD
• Experience of data mining, machine learning, visualisation
• Enterprise architecture experience
• Preferably a degree in a related discipline e.g. Computer Science, Engineering.

Morgan Law are proud to be working with The Scout Association to recruit their permanent Technical Architect at a time of exciting digital transformation

They are looking for an experienced and ambitious technical architect to design and own key areas of the technology roadmap. This is a unique opportunity to bring your skills, experience and passion for technology to an historic and prestigious organisation to help deliver an ambitious digital transformation strategy for Scouting.

You will be responsible for the support and maintenance of business-critical systems and products. You should be independent and persistent with the resilience to cope with significant and often competing priorities

Key Tasks

• Design, maintain and improve our technology platform and infrastructure to support our ecosystem of digital services, business systems and data
• In partnership with our DevOps Engineer and Head of Technology, work towards continuous integration and delivery processes and infrastructure for the Scouts
• Play a leading role in designing a suite of new technology services to support our 160,000 volunteers and the technical and data architecture to underpin these
• Design, evaluate and help to procure technology systems and services to support the interoperability of a range of business critical systems and services
• Support, develop and maintain relationships with technical personnel in our key suppliers in order to ensure the highest level of technical standards, as well as systems which are sustainable and offer good value for money
• Ensure Scouts technologies are built and maintained to current best practice in data protection and cyber security and in line with GDPR, ISO27001 and other relevant guidance and legislation
• Keep abreast of developments in technology, leading evaluation of options and vendors and proactively making recommendations

Technical Skills & Experience required

• Microsoft stack technologies, comprising a range of .Net applications, knowledge of Content Management Systems
• Azure experience
• Demonstrable experience of design from scratch or significant improvement of technical architecture in a multi-faceted organisation
• Experience of designing for integration and interoperability between a range of digital services, applications and business systems
• Knowledge of current trends in web and application development

Head of Information Technology

This is a fantastic opportunity to join a Royal Medical College experiencing growth in users and new requirements in a purpose-built new facility. The College requires a hands-on technical Head of IT to ensure high quality maintenance of their existing systems as well as providing strategy and direction for the future of the function. You will be responsible for existing and future projects such as the implementation of a new CRM system and the delivery of plans to ensure long term support for infrastructure and user services.

The core elements of the role are as follows:

1. Strategic - Create - 5%, including setting strategic plans for the use of ICT at RCPath with input from all relevant business users.
2. Strategic - Develop - 5%, including establish systems and solutions in conjunction with users and outside suppliers, and appropriate to an agreed set of standards.
3. Operational - Implement - 15% - including oversight of implementation of new systems, in conjunction with user expectations and resources.
4. Operational - Manage - 75% - including planning and provision of systems security, availability, network management and business continuity, as well as Staff Management.
5. In addition to overall responsibility for the function of ICT, the post holder will be the lead person for ICT matters or input into business plans and processes: Security, operational planning, budget setting, network architecture, policies, active directory management, user management, visitor/tenant access and interfaces with external systems and networks.
6. Overall the ICT Manager’s responsibility is for the continuous development of an IT strategy, to initiate proposals for the introduction of innovative IT solutions to meet organisational needs, maximise utilisation and security of existing business systems and develop new applications as well as manage and develop an established and skilled support team.

ABOUT YOU 

• Proficient knowledge in overall IT and Communications infrastructure, networks, IT security, hardware and also complex applications, databases (SQL), web and server based solutions, software as a service (SAAS) approaches and detailed knowledge of Microsoft systems and software (including Office 365)
• Have a track record of delivering IT projects.
• Possess the gravitas to define strategy and clearly communicate this to other members of the senior management team.

ABOUT US

Pathology is at the heart of modern healthcare. Pathologists work to prevent, diagnose, treat and monitor diseases and are involved in the diagnosis of disorders affecting every organ of the body, from before birth to after death. The majority of tests requested by doctors will be performed and interpreted by a clinical scientist or medically qualified pathologist.

FURTHER INFORMATION

For further information about the role and to view the Job Description, please visit our website: 

HOW TO APPLY

To apply, please share your CV and complete a supporting information form; and send by email via the application link.

INTERVIEWS

Interviews will be held w/c 16 March 2020.

A large non-profit organisation in London are currently looking for an experienced Solutions Architect with Salesforce and SAP experience. 

The post holder will be TOGAF certified and will help construct a roadmap to deliver a Single Customer View and define Master Data Management through integration with various platforms.

Experience required:

• Work with the Business Analyst and PM to understand the requirements and document a comprehensive end-to-end design to support the Salesforce / CRM Strategy focussed on a single view of the customer, and how it should integrate with an ERP platform
• The solution will cover not only Salesforce architecture but also the integration with various enterprise platforms and needs to consider solutions to support a unified and managed view of customer data across the organisation
• Provide guidance on the most appropriate design within Salesforce to integrate with and surface the required information to support the Business Design
• Work directly with Integration Analysts and Architects to further develop suitable solutions to meet the business requirements

Essential

• Experience in building applications using Lightning components
• Previous Salesforce development experience
• Proven knowledge and expertise with Apex, Lightning Framework and API based integrations
• Experience having defined Salesforce architecture and designed systems
• Experience with Agile Scrum delivery framework
• TOGAF Certified

If you have the experience listed above and are available at short notice, please apply now with a copy of your CV.

Job title: Senior Infrastructure Engineer

Region: London Haig House

Directorate: Information Management & Technology (IM&T)

Contract: Permanent, Full Time – 35 hours per week

Salary: £47,452 per annum (£41,000 + £4,452 London Weighting, plus £2,000 market supplement)

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

- A desire to provide a great customer service and support

- Enjoy and thrive in working in teams and with others

- Passionate about supporting the Armed Forces community and honouring their contribution

- Come to work each day to be the best you can and to learn and develop

- An encourager, eager to share your knowledge and experience to help others

If so then we would like you hear from you….

The Role

The IM&T Directorate is going through an exciting period of change in our role as a critical enabling support service to deliver the Legion’s vision for 2021.

We are seeking a talented IT Infrastructure Engineer to join our IT Team to deliver Operational Excellence through managing, supporting and administering the organisation’s underpinning IT infrastructure technologies and Operational Services, ensuring we operate within a secure environment and deliver Operational Excellence.

The successful candidate will have a strong knowledge of the Microsoft environment and proven experience of work in an Enterprise IT Infrastructure support role with strong technical expertise supporting leading edge tactical and strategic IT services.  You will need to be proactive and identify business technology.

How to Apply

Please apply by clicking ‘Apply online’

Closing date for this role is Thursday 5th March 2020

Purpose of Job

The Payroll, Pensions and HR System’s Officer will be responsible for providing an efficient, accurate, responsive and professional Payroll and Pensions Service to the charity, providing advice and support to internal stakeholders together with ensuring all relevant information is supplied accurately and in a timely manner to the outsourced Payroll and Pensions processing provider. The post holder will also be responsible for the accurate administration of the electronic HR system and employee records within a timely manner. The post holder will be required to provide support and assistance to the team and more widely throughout the charity, in order to drive forward successful implementation of the Strategic Objectives of the Charity.

Key Accountabilities and Responsibilities

1. Running and processing Payroll and Pensions – responsible for ensuring that all Payroll and Pensions related data entry is  processed accurately throughout the month and year to meet agreed deadlines for key milestones e.g. monthly pay runs and year-end accounts; aligned to People and finance processes. In addition to processing all regular and ad hoc salary payments accurately for salaried, hourly paid and sessional workers on a monthly basis. Responsible for accurately processing additional and ad hoc payments e.g. Shift-working overtime, and informing employees as necessary in writing.

1. Processing salary changes, leavers and starters – provision of an efficient and prompt administrative service to ensure the smooth running of the Payroll and Pensions deliverables; including filing, scanning, photocopying, data input, invoice processing, production and distribution of necessary publications, documents, reports, and statistics. Responsible for accurately processing all starters, leavers, other adjustments and relevant deductions for both the Payroll and Pensions schemes within a timely manner.

1. Pension’s auto-enrolment and administration – responsible for accurately managing auto-enrolment in a timely and accurate manner, whilst ensuring information is accurate and sharing relevant changes with the pension scheme providers as appropriate. Liaising with the Pensions regulator and re-declaring compliance when required. Managing all aspects of the pension scheme administration. Day to day administering of changes to the pension schemes including the NHS Pension scheme. Having detailed knowledge of the NHS pension scheme including joiner forms, leaver forms, end of year spreadsheets and full pay control and other charges, whilst liaising with NHS Pensions and contributors, keeping reconciliation spreadsheets and dealing with arising issues.

1. Supporting the year-end audit and liaising with statutory bodies – responsible for accurately processing relevant statutory deductions, HMRC RTI notifications, including attachment of earnings, court orders, etc. Assisting in the year-end external audit process. Contribute to the implementation of key changes identified from Payroll and Pensions audit reviews and recommendations.

1. HR Information Systems Administration and provision of Management Information (MI) – liaising with finance to produce monthly reports to agreed deadlines in order to inform and provide data to the Payroll bureau, Finance, HMRC, Pension reporting and managers to ensure accurate Payroll and Pensions management. Liaise with the management accountant to provide Payroll and Pensions information and explanations to budget holders for the monthly management accounts meetings. Responsible for preparing the monthly Payroll and Pensions journal for input to the financial accounting system and reconciling the QuickBooks Payroll and Pensions balance sheet control accounts on a monthly basis to an agreed deadline. Responsible for the accurate maintenance, updating and auditing of manual and electronic employee records to ensure accurate reporting of all aspects of people data including changes in headcount, absence, performance; turnover; etc. in order to effectively manage organisational design changes and organisational effectiveness against organisational design changes and provide key stakeholders with appropriate mi within a timely manner.

1. Benefits administration – the first point of contact for managers and employees when dealing with queries relating to employee benefits. Responsible for processing relevant additional benefits schemes and related processes including childcare vouchers, cycle to work schemes, season ticket and staff loans etc. Responsible for liaising with benefits providers in the event of any discrepancies prior to escalation. Working with the Head of Department to review current reward and benefits available to employees and identifying additional or alternative benefits in order to strengthen the Employee Value Proposition and develop more relevant benefits and rewards for our employees.

1. General HR and Systems Administration – responsible for adding employee information, processing changes including starters and leavers information to the HR system. Responsible for ensuring the ongoing accuracy of the HR and Payroll system by amending employee HR records as necessary. Working closely with finance, and other internal and external stakeholders to ensure ongoing accuracy of the HR system and employee records.  Responsible for setting up employee and manager self-service on the HR system together with first point of contact to manage password reset or allocation and other changes relating to the HR system; whilst liaising with the HR systems supplier in the event of any technical issues. Responsible for creating and maintaining a HR dashboard, together with providing regular reports and management information to ensure that management and the exec have appropriate information in order to ensure effective workforce planning etc.

1. Stakeholder engagement, communication and support – act as the first point of contact for employees in respect of any queries relating to Payroll and pension schemes currently in place within the charity. Responsible for ensuring that relevant communication on any changes to Payroll or the Pension schemes are provided to employees within Dementia UK; promptly and accurately with employee issues and concerns in order to facilitate a satisfactory resolution. Participating in regular meetings with key stakeholders in finance and People and OD.

1. Support the implementation of the People Strategy – provide support for the team when managing new projects to deliver the people strategy and facilitate implementation of strategic business objectives. Provide Payroll and Pensions information, in addition to other relevant management information in order to assist with developing operational plans to support delivery of the charity’s people strategy whilst supporting management to deliver appropriate KPI’s. Identify ways to continuously improve Payroll, Pensions, and HR systems administration processes to ensure efficient and effective delivery of a high quality, customer focused service and continued service improvement with appropriate checks and measures to ensure the accuracy of Payroll and Pensions services.

1. Additional general responsibility for all staff and in particular as a member of the People and OD team – actively promote the core values of DUK whilst working towards achieving the strategic objectives of the charity, with particular focus on the impact of HR operational plan and people strategy. Support the management team to ensure that Dementia UK fulfils its obligations for the health, safety and security all employees and relevant stakeholders. Work with the management team and the HR team to facilitate effective ways of working and people management and to develop high performing and effective teams. Represent Dementia UK in appropriate charity sector initiatives, and ensure that the charity is learning from them and sharing this information with internal and external stakeholders where relevant. Promote equality of opportunity, diversity and inclusiveness to ensure that the management and delivery of HR services and people management through all aspects of the charity is fair, transparent and consistent, and the application of policies and processes without prejudgement or discrimination to all stakeholders.

The Wolfson Foundation is a charity that awards grants to support excellence in the fields of science, health, heritage, humanities and the arts, with education and research underpinning everything that we do. We are one of the country’s largest funding charities, and in 2019 we allocated some £40m in grants.

We are recruiting for an important and exciting role: our Programme Manager (Heritage, Arts and Schools).

The post reports directly to the Head of Funding, line manages a Programme Officer and delivers all of our grant programmes in these areas, in line with our new Strategic Framework which will be launched in spring 2020. The key areas of focus are heritage, museums & galleries, libraries & archives, performing arts, as well as secondary schools. The role also provides support on the administration of the Wolfson History Prize.

The successful applicant will have an enthusiasm for the sectors covered by this role, and it is expected that they will have at least three years of experience in one or more of the programme areas. Some experience of grant-making would be preferred, although we recognise that the role is also likely to appeal to individuals looking to build on their experience in the cultural or educational sectors and take their first step into a philanthropic organisation.

Essential skills include outstanding organisational and administrative skills, a high level of attention to detail and the ability to work flexibly, managing a varied workload under pressure. The individual needs to be able to work effectively as part of a small team while also being capable of undertaking independent work. Creating and maintaining high quality relationships with a wide range of stakeholders at varying levels of seniority is critical.

The Foundation is able to offer £35,000-40,000 per annum as part of a competitive remuneration package, including private health insurance and pension contribution.

Further information about the role can be found in the job description

How to apply

To apply, please send a copy of your CV accompanied by a cover letter (addressed to the Chief Executive) which outlines why you are suited to this role and how you meet the skills and experience profile listed in the job description.

The closing date for applications is 9am on Wednesday 11 March 2020.

It is expected that interviews will take place on Tuesday 24 March 2020.

Service Operations Analyst
Information Services
Full time
Permanent
£26,929 per annum

Application deadline: midday on 12th March 2020

We are recruiting for Service Operations Support to support the Service Operations team in providing specialist and technical end-user support services across the whole Museum. The post-holder will also have the opportunity to collaborate with colleagues across the Museum to assist on small scale Information Services (IS) projects.

Key areas of responsibility:

· Solving first and second level user problems with Museum information systems; capturing, understanding and resolving problems as required, in line with best practice and agreed procedures

· Responding to and satisfying user change requests (i.e. new or changed hardware or software needs)

· Staffing the IS Helpdesk, in collaboration with colleagues, responding to and recording user requests, problems and enquiries (via phone, email and face to face)

· Supporting records of technology assets, maintaining Museum records of installed equipment and software licenses to agreed standards

· Assisting in small scale IS projects

Person specification:

The ideal candidate will be educated to degree level, or with equivalent experience, and will have been involved with successful Help Desk and/or problem resolution ("troubleshooting") work in a MS-Windows-based environment, or similar equivalent technical experience. The post-holder will have an understanding of Windows desktop management and client-server technologies and will have knowledge of Dell and HP hardware configuration with regards to PC and laptops.

We are looking for a motivated and enthusiastic team player, who can communicate effectively to stakeholders at all levels. You will be customer focused with a "can do" attitude and will be able to respond flexibly in reactive situations. The need to stay calm under pressure and prioritise workloads according to agreed standards is essential audiences.

Due to the breadth of services we offer, including online charitable giving accounts, payroll, loans and deposits, account examination, educational resources and digital marketing campaigns, our IT systems are complex and diverse. The current team of 5 each contribute in-depth knowledge and enthusiasm to the diverse daily challenges.

We are now recruiting for a Senior Systems Engineer, based at our offices in the City. This is an opportunity to work amongst a small but growing team, gaining exposure to a variety of systems and play a significant part in driving forward our mission.

Reporting to the IT Manager, you will be working in a fast paced and busy environment, providing a wide range of IT support ensuring the high availability and continued advancement of systems for Stewardship customers and staff.

Stewardship’s IT environment reflects this breadth and complexity of the services it provides. Using the latest technologies, the Stewardship IT team strive to provide secure, fast and reliable services to both internal and external customers. Working with others from across the business, we are determined to deliver innovative solutions to deliver our mission of transforming generosity.

At a time of big vision and rapid growth, IT continues to play an essential role in the future of Stewardship and we have identified a number of new and exciting projects along the journey to delivering our strategy.

Your role will consist of project work, being a key project team member, or lead, for new and infrastructure upgrade projects. You will also provide 2nd line support for escalated end user support issues. You will also have responsibility for maintaining existing systems and infrastructure.