We are looking for an experienced Facilities Manager who is interested in joining Lee Abbey London’s Christian work and ministry with international students in Kensington.

This is a key leadership team appointment which involves managing contracts and suppliers, plant and building maintenance, projects, health and safety as well as general facilities management. You must have;

• an active and mature Christian faith and a sense of God’s calling to join Lee Abbey’s ministry
• a strong focus on exceptional service delivery
• excellent negotiation and contract management skills
• supervisory experience
• health & safety knowledge and experience
• knowledge of Building Management Systems (BMS)

In addition, together with the Leadership Team, you will participate in Lee Abbey’s ministry and provide Christian leadership and discipleship support.

It is a genuine occupational requirement that the successful applicant be a member of the Christian faith willing to support and participate in Lee Abbey London’s Christian ministry.

This is a full-time and permanent position with a salary of £30,000-£36,000 depending on experience and qualifications.

A successful basic DBS check is required before confirmation of appointment.

An exciting opportunity has arisen for an enthusiastic and innovative manager, with experience of designing and delivering training that make a real impact. At Become we provide training and consultancy to organisations that work directly with children in care and young care leavers and are now looking to recruit highly motivated Manager to oversee and deliver this important provision.

The Training & Development Manager is a new post which will lead on the delivery of new and innovative pieces of work, including the development and delivery of Become's training and consultancy strategy, the design and delivery of digital training packages with a view to generating income through this work. 

You will be responsible for growing Become's offer, ensuring the effective implementation, monitoring and evaluation of training and consultancy services. You will build and maintain networks across the children and young people's sector and statutory partners to secure training bookings and increase Become's reach. Working closely with care experienced young people in the development of training will be important to the success of this work. 

You will have significant experience of project management, training delivery and development, working in the children and young people's sector (ideally the care sector). You will have extensive experience of partnership working with a range of stakeholders, and of generating income through training and consultancy services. Experience of delivering 'train the trainer' programmes is highly desirable. 

At Become we value and celebrate people’s diversity and believe this strengthens our team. We strongly encourage applications from those with experience of care and those from BAME communities who are currently underrepresented in our organisation. Become’s offices are wheelchair accessible.

Recruiting a Contract Manager to join our Homelessness Service in Southwark!

£32,000 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Joe Richards House, a purpose-built 42-bed hostel on Queens Road and is designed to meet the immediate and longer term needs of men and women who are homeless and may have extensive additional needs including mental health, substance misuse and physical health. Customers vary greatly in age and background, with many coming from marginalised groups. The service uses a core and cluster model: 29 of the rooms are bedsits with ensuites and kitchenette facilities, and 13 are assessment rooms.

Job Overview:

Contract Managers are responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff. Leadership and competence development in direct reports is a key responsibility of the role. Post-holders may also carry client group specialism responsibilities, linking in with other Managers and Head of Operations to ensure focussed integration of specialisms across the whole organisation.

Key Responsibilities:

- Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
- Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
- Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
- Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
- Responsible for maintaining quarterly staff succession plans
- Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
- Responsible for managing and allocating customers to support staff (casework management)
- Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
- Working with your team lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
- Where appropriate to role, carry client group specialism activities, linking in with other Managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
- Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
- Responsible for producing and submitting Monthly Management Reports to the Performance team, ensuring that all data gathered on local KPI's are accurate and up to date
- Drive continuous improvement initiatives across contract portfolio ensuring Look Ahead continues to set and achieves sector best practice standards and is held as a benchmark to competitors
- Develop and maintain excellent internal management relationships with all other Look Ahead departments and functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance
- Within your service, ensure competent use of all relevant business IT systems and all company policies and frameworks
- Responsible for managing petty cash for the service in accordance with Look Ahead procedures
- Deliver an out of hours on-call service for region
- Ensure Look Ahead Health and Safety policies are adhered to throughout the service, to review at local level and ensure staff are competent and suitably trained
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Head of Operations Managers
- Ensure that all other Look Ahead policies and procedures are adhered to
- Carry out other management duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead, including the management of other contracts within the designated patch, or an alternative patch, if such a need arises

For more information or to apply please visit our website.

The vital role of Administrator offers an exciting part time opportunity for a motivated self-starter who is looking for a varied and interesting role within a small committed team. Working directly for the Chief Executive, you will be supporting a small, lean, innovative charity – the only dedicated property advice body in the country serving the voluntary sector. If you have an eagle eye for detail and enjoy working across a wide range of operations and technology, then the Ethical Property Foundation is keen to hear from you. 

The Natural History Museum is both a world-leading science research centre and the most visited natural history museum in Europe. With a vision of a future in which both people and the planet thrive, it is uniquely positioned to be a powerful champion for balancing humanity's needs with those of the natural world.

It is custodian of one of the world's most important scientific collections comprising over 80 million specimens. The scale of this collection enables researchers from all over the world to document how species have and continue to respond to environmental changes - which is vital in helping predict what might happen in the future and informing future policies and plans to help the planet.

We are at a pivotal moment in our history as we launch a new strategy setting out our role as the natural world faces increasing threats. Building on our world-leading collection, global reputation for science and as one of the world's leading visitor attractions, the NHM has ambitious plans leading up to the 150 anniversary of the opening of the Waterhouse Building in 2031, making this a truly exciting time to be part of the NHM team.

About the role

Our Tech team is looking for a talented Software Engineer to produce robust products, services and integrations that will help deliver the digital ambitions and goals of the Museum.

You will work across multiple projects and technologies to design, build and maintain custom integrations across back-end business and information systems (Dynamics365, Gateway Ticketing), custom web services and APIs (Java and Microsoft .NET) and Content Management System (Adobe AEM) components.

The position offers high autonomy to really make a difference, and support to learn and master new technologies from an existing team of experienced developers, analysts and support staff.

About you

Hands-on development skills will be expected in Java application frameworks (e.g. Spring, Hibernate, Web services) and/or Microsoft C# as well as a solid understanding of a range of web technologies, platforms and protocols. Experience of delivering stable software integrations in a complex technical environment is advantageous.

You also maintain awareness of current web development technology and proactively suggest process and practice improvements.

Closing date: 9am on Tuesday 29 September 2020
Interviews expected 8 or 9 October

To apply, please visit and upload your CV with a covering letter, which clearly outlines how you meet our person specification.

We are seeking a dynamic and experienced Operations Manager to provide leadership and management of the Support Service of a long-standing highly regarded young people's mental health charity. The successful applicant will be employed on an interim basis for an initial period of 6 months. Open Door is undertaking a review of its management structure and the role may well become permanent.

About Open Door:

Based in Haringey, North London, Open Door is dedicated to improving the mental health and emotional well-being of young people in their transition from childhood to adulthood. Over the past forty-four years thousands of young people have turned to Open Door with a range of concerns including depression, anxiety and self-harm. We deliver a range of effective evidence-based interventions to young people aged 12-25 as well as specialist support to parents facing the particular challenges of parenting teenagers.

Open Door operates from welcoming, non-stigmatising community settings which can be accessed by self-referral. Since 1976 its main base has been in Crouch End and in 2013 Open Door Tottenham was launched in an area of significant need. We have also worked in a number of mainstream and special secondary schools.

We currently work with around 600 young people and parents per year delivering over 6,000 appointments. We are funded by our local NHS CCG, Local Authority, charitable trusts, contracts, fundraising activities and donations. Open Door is a lively, thriving organisation staffed by a team of highly qualified and dedicated clinicians, trainees, administrators and volunteers overseen by a committed Board of Trustees.

 With the onset of the covid-19 pandemic Open Door transitioned to remote working without interruption in the clinical service. Since March 19th, therapy sessions have been offered using video (zoom), telephone and text with the majority of staff working from home. We have made building adjustments and introduced hygiene and social distancing protocols to create premises covid-secure enough to allow face-to-face work, though on a reduced level. From mid-September we will be increasing the number of face-to-face appointments alongside the digital offer depending on clinical presentation, risk, patient choice and our capacity to maintain social distancing.  Whilst transitioning to becoming a ‘blended’ service offering in-person and remote therapy, we are also undertaking a 30% service expansion made possible by successful income generation. This will be achieved by  the employment of new therapists and Open Door becoming a 5 day per week service for the first time in over 10 years.

This is a very exciting time to join Open Door. The Operations Manager will play a crucial role in supporting service expansion, the consolidation of our digital work as well as a planned re-branding and website development.

The main duties of the Operations Manager include:

• To work closely with the CEO to ensure the efficient delivery of Open Door’s clinical services in its various locations by providing leadership and management of the support service.
• Financial management and administration (production of management accounts; forecasts and budgets; preparation of annual accounts, etc.)
• To provide non-clinical Project Management for key projects as designated by the CEO (eg: development of our digital service; rebranding and website development)
• Line management of up to six administrative staff and volunteers.
• Facilities, office and premises management.
• Management of ICT.
• Overseeing data collection, analysis and flow to NHS Digital and funders.
• HR management and administration.
• Governance support including regulatory compliance, policies and procedures; to act as Health and Safety Officer and Data Protection Officer.
• Administrative support of the Board of Trustees and attendance at meetings.
• Participation in income generation, marketing and PR.
• To support the CEO in developing Open Door in line with its agreed Business Plan/Strategy.

To find out more about Open Door see our website

Application Process: 

To apply for this role please complete the attached application form and supporting documents and return by email

• The closing date for this vacancy is 12 noon on Friday 25th September
• Interviews within 2 weeks of closing date TBC
• Interviewees will be asked to undertake some competency tests and a presentation.

We look forward to receiving your application.

At Carers First, we understand that caring can be hard, but believe getting the right help should not be. Obtaining relevant information and support can itself be a challenge, but with it, carers can thrive. That is why Carers First offers several avenues for people to get the help they need either online, on the phone or within their community. We offer timely advice and work with carers and their families to identify the best way forward, for them. There are many reasons people require care, including illness, disability, mental health issues or addiction.

We are currently seeking an experienced Service Manager to lead our community teams in the London Boroughs of Newham and Hackney.  The requirements of the role will include day to day operational management of our services in the boroughs, leading on relationships with commissioners and key stakeholders and working with carers to ensure that all services make a positive difference to their lives.

To be successful you will have experience of managing multiple work streams ensuring contract compliance and funder requirements are met, excellent leadership skills demonstrating experience of supporting and developing teams and a good working knowledge of social care and health. The role requires excellent communication, interpersonal and written skills.

In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to people’s lives. We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.

If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.

Please note that if you have not been contacted within one week of the closing date, your application has not been successful.

Recruiting for a Income Manager at our Head Office in Westminster!

GBP 40,000 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 35 hours per week.

Job Overview:
The Finance Income Manager will provide expert operational management of the Income and Rent Finance teams. The role will be responsible for ensuring service delivery for all aspects of Rent and Income Accounting by delivering accurate and timely processing, reconciliations, and reporting of all relevant transactions as well as lead on improvement projects and develop the team to maximise performance and achievements. The successful candidate will have experience of working in a similar role, strong interpersonal skills, is comfortable liaising with stakeholders at all levels and abilities, and will have a desire to lead and influence change.

Key Accountabilities:
- Manage the Finance Income and Rents teams. Carry out supervisions, set annual objectives and review performance in line with the organisations policies and procedures
- Lead on the annual rent setting process, liaising with IT and Housing Management colleagues to ensure that charges are reflected in the Rents system accurately and in a timely manner
- Ensure the timely and accurate processing by the team of the rent debit, rent receipts and other rent and service charge adjustments according to SLA's and KPI's and monthly management reporting as directed
- Ensure customer payment files including Standing orders, Housing Benefit and Allpay are posted to customer accounts within one working day of the cash being received in the bank account
- Ensure the weekly reconciliation and posting of Housing Management system interface files to the nominal ledger
- Ensure the weekly and monthly reconciliation of the Rent Ledger and Rents bank account
- Undertake periodic reviews of the suspense accounts and ensure they are administered effectively
- Ensure the timely and accurate processing by the team of all periodic and adhoc invoices for contracts, rebilling other activities undertaken by the business, per the required timescales SLA's and KPI's and monthly management reporting as directed
- Implement processes to ensure the integrity of customer data including contact and address information held on the system
- Ensure the correct allocation of payments through regular liaison with the Banking team
- Ensure effective credit control processes including email, telephone and system generated chases from the arrears management module
- Develop further and provide regular debt analysis (spreadsheet and/or reports generated by the arrears management module) for Senior Management
- Arrange and lead on regular internal debt review meetings
- Ensure the effective administration of the team mailboxes so that queries are dealt with promptly and effectively
- Review and ensure the accuracy and timeliness of the monthly and year end analysis and schedules prepared by the team
- Analyse variances and explore potential problems and agree action plans with the Finance Operations Manager
- Contribute to the development and implementation of process improvements
- Review reports requested by auditors and ensure that they are provided in accordance with agreed timetable and quality standards. Act on audit recommendations and action points
- Interact with a wide range of stakeholders and build effective relationships between finance, the wider business and external parties in order to resolve issues and barriers to payment
- Work flexibly and co-operatively as part of the team and the Finance Department

Skills, Knowledge and Experience:
Essential:
- Graduate with sound understanding of accounting principles, demonstrated through a recognised qualification or qualified by experience
- At least two years experience of the operational management of a Finance team
- Experience of Rent accounting and working with a Housing Management system
- Experience of Income Accounting, and working with a Sales Ledger system
- Managerial experience of Credit Control, and the processing of income received through digital platforms and other sources
- Excellent time management skills, with the ability to manage their own workload
- Experience of balance sheet reconciliations
- Experience of developing people and driving high performance
- Experience and track record of delivering projects on time to a good standard
- Excellent attention to detail
- Communication and influencing skills demonstrated by achievements in past roles
- Intermediate to Advanced Excel skills with practical experience of manipulating large volumes of data and producing summaries

For the full job description, please visit the Look Ahead website.

Salary: c £27,000 for part time
Hours: 32 per week (mostly Monday to Friday but will include some weekends)

Nightingale Hammerson, a charity, has been serving older members of the Jewish community for over 175 years. We offer world class holistic care in a safe stimulating environment.

We operate two care homes, Nightingale House in South London, home to almost 200 residents and Hammerson House in North London, which is being redeveloped into a state-of-the-art home to be opened in 2021.

We have a proven track record of innovative care that enhances the lives of our residents. We are a “centre of excellence” that is seen as a blueprint for what a care home should be.

We have an exciting opportunity for a volunteer specialist to join our team to work in our South London home and also our North London home, when it opens. 

The role reports to the Director of HR, Payroll and Volunteering and will oversee the involvement of volunteers, train and support and work with external organisations to develop volunteering opportunities.

The ideal candidate must have extensive experience of working within a volunteering role, be an excellent communicator, well organised and have the ability to work flexibly.

Please note this role is subject to an Enhanced DBS Check.

Job title: War Pensions & Compensations Advisor

Region: Home Based with travel

Directorate: Operations

Contract: Permanent, full time 35 hours per week

Salary: £25,469.00 per annum

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

- A desire to provide a great customer service and support

- Enjoy and thrive in working in teams and with others

- Passionate about supporting the Armed Forces community and honouring their contribution

- Come to work each day to be the best you can and to learn and develop

- An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

An opportunity is available for a War Pensions & Compensations Advisor to join the National War Pension and Compensation (WP&C) Service.  We are looking for an experienced advocates to provide specialist level representation at first tier tribunal to eligible individuals who are appealing decisions under the Armed Forces Compensation Scheme and the War Pensions Scheme.  Full subject matter training will be provided.

The ideal candidate will have experience of interpreting and applying legislation and presenting cases at first tier tribunal. The role includes providing comprehensive advice to appellants and the management of a significant caseload.

We are looking for someone with excellent communications skills and a strong focus on quality customer service. The ideal candidate will be able to demonstrate a methodical approach to work and sound organisational skills.

You will be home based, but there will be a requirement to travel regularly to London for tribunal hearings as well as attend meetings across the country.

How to Apply

Please apply by clicking ‘Apply Online’

Closing date for this role is: Sunday 4th October 2020

Interviews Tuesday 13th and Wednesday 14th October

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

The Vacancy

Imagine not being able to move, sleep, or smile. Feeling anxious or depressed and struggling to think or remember. Your body not feeling like your own. This is what Parkinson's can feel like.

Every hour, two people in the UK are told they have Parkinson's – a brain condition that turns lives upside down, leaving a future full of uncertainty.

Parkinson’s UK is an ambitious and dynamic charity, passionate about improving the lives of everyone affected by Parkinson’s.  We are working towards bringing forward the day that no-one fears Parkinson’s, and our pace and determination is stronger than ever. 

The role

If you're an experienced Business Analyst with in-depth knowledge of finance and accounting principles with a proven track record of implementing financial systems we'd love to hear from you. The role invloves work with stakeholders across the organisation to rationalise and prioritise business requirements for a new finance system. You'll also work with business and technical teams to design and deliver efficient processes in line with our strategic theme of being ‘Fit for the Future’. 

What you'll do 

• Apply a range of analysis techniques to support the business in understanding its needs at operational and strategic levels
• Support the Project Owner in the development and review of plans
• Lead on the discovery stage of the project
• Elicit and manage business and functional requirements for our future-state Finance system
• Champion a holistic approach to change, building the POPIT model into the plan from the outset
• Understand how the change impacts the wider organisation and ensure these impacts are considered in the project strategy
• Support production of tender documentation such as RFPs and ITTs

What you’ll bring

• Demonstrable experience of Business Analysis throughout the project lifecycle
• Experience of previous financial system implementations
• Good working knowledge of accounting practices and principles, relevant qualifications are beneficial
• Understanding of the charity sector, practical experience beneficial 
• Excellent communication, influencing and facilitation skills 
• Proven ability to build relationships with stakeholders at all levels and challenge where necessary
• Ability to analyse requirements, stakeholders, processes, and business benefits

This is a fixed-term role for 18 months.

Although this is an office based role, remote working will be required due to the Coronavirus pandemic. 

What's it like to work for us?

We aim to find a cure and improve life for everyone affected by Parkinson's - and you could help us achieve this.

We offer a variety of paid job roles and volunteer opportunities both at our UK office in London and across the UK.

35 hours per week – Permanent

We’re Mind, the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

Mind’s Fundraising department consists of five fundraising teams – Partnerships Fundraising, Public Fundraising, Workplace Wellbeing, Data and Supporter Relations and Fundraising Strategic Development; overseen by our Fundraising Director. It currently generates in excess of £35 million per annum gross income for Mind’s work.

The Business Support Manager will lead a team within Partnerships Fundraising, which consists of the Major Gifts, Trusts and Statutory and Corporate Partnerships teams. We have big ambitions to increase fundraising income from a wide range of partners to support Mind’s Strategy and you will play a key role in supporting this growth.

Reporting to the Head of Partnerships, you will have overall responsibility for planning, delivering and evaluating key projects designed to streamline and strengthen processes, systems and working practices within the Partnerships Team in order to achieve improved effectiveness and efficiency.You will provide robust and comprehensive project management of business-critical projects that will enable us to achieve our fundraising strategy.You will work closely with senior colleagues across Fundraising and the organisation more widely and will work with volunteers/temporary staff/consultants as required. The post holder will also need to work effectively with colleagues in Wales.

About you

With strong project management skills, to include project plan development and problem solving, you will be experienced with evaluating, developing and improving workflow systems, whilst having the ability to manage multiple projects simultaneously with minimum supervision. With a high level of initiative, you will have extensive experience of interpreting, assimilating and translating complex financial and technical information and will have strong IT skills including experience of using relationship databases.An understanding of working within a fast-paced fundraising environment, current fundraising trends, knowledge of fundraising specialisms and a direct or indirect experience of mental health problems would be desirable, however is not essential.

Closing date: Monday 1 September 2020

Mind reserve the right to close the role early due to receiving a high volume of quality applications, therefore we recommend you apply early!

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

At a pivotal moment in AfriKids’ history, join us to take our fundraising to the next level. We have a bold strategy to reach more children than ever over the next decade and you can help make it possible during the time you are with us. 

We are seeking an energetic, passionate, and proactive Senior Funding and Partnerships Manager (New Business) to join our team on a six-month fixed-term contract. The successful postholder will be an ambitious new business fundraiser with a strong determination to succeed. Throughout their term, they will be a key member of the fundraising team and will be responsible for developing high quality successful funding applications to new and existing trusts, foundations and corporate donors.

Joining our small but award-winning team, you will work closely with the Head of Funding and Contracts, Grants Manager, AfriKids Ghana and other staff members. 

What you will do 
Target: Raising £850K for AfriKids through trust, foundations and corporate donors between October 2020 and March 2021.

• You will proactively seek funding opportunities through our existing relationships with funding partners (trusts, charitable foundations and companies), and by finding new ones
• You will contribute to the development and management of the funding pipeline and proactively share any funding intelligence you receive with wider funding team
• Build on relationships with existing donors, delivering an excellent standard of quality proposals in a timely manner and thereby maximising opportunities to submit further applications for funding
• Maintain an in-depth, up to date knowledge of AfriKids’ key services and projects and their order of funding priority, to inform grant and partnership fundraising activities and maximise opportunities.
• You will produce high quality, timely, tailored proposals, applications and pitches to funding partners, addressing grant-making priorities, corporate criteria and requirements as specified by individual donors.
• You will produce and review budgets for funding applications ensuring full cost recovery approach whilst remaining cost effective and compliant to legal and regulatory requirements
• You will maximise income from all possible income streams with particular focus on trusts, foundations and corporate partners.
• You will take responsibility for maintaining the grants and partnerships pipeline on Salesforce for any funding opportunities you are leading on, ensuring records are accurate and up to date, including data input, tracking expected income, running reports and, ensuring compliance with the Charity’s Data Protection and information security policies
• You will ensure AfriKids’ quality assurance processes are consistently adhered to maximise conversion rates
• You will take responsibility for ensuring the information produced by the grant fundraising department is accurate and up to date, including references to current external research and statistics
• Maintain and follow appropriate systems and processes for efficient grant fundraising, including timely coordination of information with AfriKids Ghana
• You will build excellent relationship with our programme and finance colleagues in Ghana ensuring you are getting right information and at right time to deliver your bids
• Maintain a good working knowledge of external activities, policies and learning to ensure that proposals  produced by AfriKids is current and of substance e.g. referring to the latest Ghana census for up to date statistics, being aware of UN publications on work in similar contexts, etc.
• With a donor-centric mindset, you will use your creativity and versatility to innovate our proposals and cases for support to inspire and capture hearts and minds
• Maximise the value of the Charity’s resources available (including collaboration with otherstaff; software and technology; finance, etc.), while being conscious to complement and work cooperatively with other work streams towards the Charity’s common goals and objectives
• Be a dedicated team player and always support and work cooperatively with the rest of the team
• To adhere to AfriKids principles and values at all times

You have the essentials
(please demonstrate all of these)

• 8 – 10 years demonstrable track record in successfully designing and writing bids for five to seven figure donations and multi-year grants to trusts, foundations and corporate donors
• 4 -5 years experience of proposal development within international development sector
• Experience of cultivating, developing and relationship managing a diverse range of grants and partnership donors
• In depth understanding of proposal design techniques and ability to convert complex and often unorganised information into compelling project ideas and proposals
• Thorough knowledge and understanding of preparing and reviewing budgets
• Proficient with Microsoft Office: Word, Excel, PowerPoint and Outlook
• Native level fluency in written English
• Excellent written and verbal communication skills
• Excellent attention to detail with specific emphasis on spelling, grammar, proofing and correction
• Working and delivering calmly under pressure meeting multiple deadlines in a fast-paced environment is a must
• Excellent time management, organisational skills and ability to prioritise a wide variety of work
• A methodical and organised approach to workload
• Excellent relationship building skills particularly with colleagues working remotely
• Proactive, “can do” attitude with good initiative in responding to varied tasks

You may also have
(you are not be expected to have these, but if you do, we’d love to hear about it)

• Degree in international development, fundraising or relevant subjects
• Experience in working and living in Ghana
• Experience with Salesforce, Adobe InDesign
• Experience working within brand guidelines

Please note that applications are being considered on a rolling basis. 

*** AfriKids can only consider applications from candidates who have the legal right to work in the UK. ***

Are you a technical support expert looking to put your mark on the work at one of the UK's largest charities?

Do you have experience of supporting Windows 7 and Windows 10 environment?

If so you could be the Technical Support Analyst we need!

About the role

As a Technical Support Analyst you will form part of a small team responsible for deploying Retail POS Hardware across 730 British Heart Foundation stores, as part of our Retail Management Systems Programme (RMSP). 

Working as part of a highly supportive team, you will support External deployment engineers with installing POS Hardware and will be responsible for carrying out the Pre and Post deployment tasks for each POS installation; ensuring the shop staff are fully supported throughout the process.

About you

With CompTIA A+ Certification or relevant experience you’ll have previous experience of supporting Windows 7 and Windows 10 environment as well as a general understanding of PC and POS Hardware and components and knowledge of Active Directory and Group policies.

To be successful in this role you’ll also have the following skills and experience:
•          General commercial awareness of impact of client requirements
•          An understanding of PC and POS Hardware and components
•          Knowledge of Active Directory and Group policies

You’ll have excellent communication skills, able to develop strong working relationships with colleagues across all levels of the organisation as well as working with key suppliers and external contacts. 

With excellent problem-solving skills you’ll have a positive 'can do' attitude and a willingness to learn and support non-technical project colleagues.

Please note this position will be based from home but initial training for this role will be provided at our BHF office in Claygate, Surrey.

About us

At the British Heart Foundation, we are focused on the urgent need to fund more research into heart and circulatory diseases like heart diseases, stroke, vascular dementia and the conditions that cause them, to find answers fit for 21st century challenges. We are independent, have more than fifty years of breakthroughs under our belts and we won’t stop until we beat heartbreak forever.

How to apply

To apply for this role please use the apply button below. Our process involves submitting your CV and supporting statement, which should outline your interest and explain how you meet the role’s criteria. 

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. 
 
Please note this is a 3 month fixed term contract.

Interviews will be held via MS Teams.