It systems manager jobs in Central london, greater london

Prospectus is delighted to be supporting a world-leading conservatoire in London to recruit for a Student Information System Solutions Architect on a 12-15 month contract. This role will be based from their site in London (South Kensington) and remotely.

Key responsibilities will include architecture & solution design, development & integration, data migration support, technical leadership & governance, testing & deployment support and documentation & knowledge transfer.

The successful candidate will bring strong experience in system integration, solution design, and software development within enterprise environments. You will have previous exposure to Student Information Systems transition projects and experience with data migration methodologies, SQL, and relational database concepts.

To apply please submit your CV only in the first instance. You may also be asked to complete a supporting statement if you do progress further in the recruitment process.

Please note: Applications and interviews for this vacancy will be on a rolling basis therefore we encourage candidates to apply ASAP and we reserve the right to close the role before the advertised closing date.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Are you a facilities professional who wants their work to genuinely matter? This is your chance to be the backbone of one of London's most impactful youth organisations — where the building you manage is the foundation for changing young lives.

Fight for Peace is looking for an exceptional Facilities Manager to take full ownership of our Academy in Royal Docks, East London — a vibrant, purpose-built space where young people aged 7–25 come to box, train, learn, and grow.

This isn't a role for someone who wants to sit behind a desk raising purchase orders. As our Facilities Manager, you'll be the person who makes the Academy hum, from keeping us legally compliant and structurally sound to leading capital projects, managing a network of contractors, and making sure every corner of the building reflects the ambition and energy of the community it serves.

You'll have real ownership. You'll have a say in the facilities budget, shape the annual maintenance plan, and play an active role in our team. When something needs doing, you'll have the authority and the trust to get it done.

What you'll be leading:

The Academy is a busy, multi-use space — and no two days are the same. You'll oversee everything from day-to-day maintenance and statutory compliance to major refurbishment projects (including an ongoing changing rooms development). You'll manage our cleaning team, oversee IT infrastructure, run our room hire offer, and work with the income generation team to grow commercial use of the space. Health and safety sits at the heart of this role — you'll be our lead on fire safety, EICR, legionella, asbestos, and everything in between, maintaining a compliance register that is always audit-ready.

Safeguarding is central to how we operate. You'll ensure the physical environment supports a safe and welcoming space for young people, and that every contractor who steps through our doors is properly vetted.

What we're looking for:

You'll bring solid, hands-on experience in facilities, estates, or building management — ideally in a community, education, or sports setting. You'll know your way around a PPM schedule, a compliance register, and a contractor negotiation. You'll be organised, dependable, and the kind of person who spots a problem before it becomes one.

Just as importantly, you'll believe in what we do. Fight for Peace was founded on the idea that every young person regardless of their background deserves the chance to fulfil their potential. The Facilities Manager plays a direct role in making that possible every single day.

The details:

• Salary: £37,000 – £40,000
• Hours: 37.5 hours per week, Monday to Saturday
• Location: Fight for Peace Academy, Woodman Street, London E16 2LS

A NEBOSH or IOSH qualification is desirable but not essential, we're more interested in what you've done than what's on paper. An enhanced DBS check will be required prior to appointment.

Fight for Peace is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.

We’re recruiting a highly organised, IT‑proficient Admin & Triage Officer to support our fast‑paced Single Point of Access.This role is perfect for someone who enjoys working at pace, solving problems and supporting colleagues and residents with confidence.

While you will be employed by BVSC, your day-to-day role will sit within One Bexley working closely with the consortium partners and Local Authority.This role will act as the single point of contact for all enquiries, referrals and information requests into the consortium.

The role requires excellent organisational skills, strong multitasking ability and high-level IT competence (particularly in excel) and managing shared systems such as SharePoint and CRM databases. You will play a crucial role in triaging referrals, managing the shared inbox and phone line, supporting data processes, producing information updates and supporting the wider team with administrative coordination.

If you’re calm, efficient and great with people, this could be the role for you.

We're looking for two Support Workers to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role
This role gives you the opportunity to help people build positive relationships and see meaningful change over time. At Your Place, we work to build hope and develop sustainable life skills that support people to move on from homelessness. We work closely with each resident, focusing on their strengths through one‑to‑one and peer‑led support within a compassionate community that encourages progress towards independent living.

As a Support Worker, you will deliver consistent one to one keywork to residents who may be rebuilding their lives after homelessness while navigating multiple needs and complex barriers. You will complete assessments, co‑produce support plans and risk assessments, and work in a trauma‑informed and psychologically aware way that promotes safety, dignity and independence.

You will not be doing this work alone. As part of a dedicated support team, you will collaborate closely with our Community Partnership Team, Resident Services and Move‑On Specialist to create joined‑up pathways, remove barriers and support successful move‑on.

Our approach is collaborative. You will work with health services, substance misuse providers, the DWP, Probation, Housing and other partners to ensure residents receive the right support at the right time. We are proud of our culture of Growth, Inclusion, Collaboration and Compassion, which shapes how we work as One Team and how we show up for residents and for each other.

Salary: £30,205-£32,965 annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London

This role involves shift work, including evenings and weekends.

Person specification

Experience

· Relevant experience may be gained through work or education, including supporting people affected by homelessness or housing insecurity and multiple needs, such as mental health, substance use, offending, poor physical health, or social isolation.

· Experience working in a trauma-informed and person-centred way, which can be demonstrated either through employment or educational placements, particularly with individuals who may find services difficult to trust.

· Experience completing assessments and co-producing support plans/risk assessments, as well as reviewing progress over time, gained via work, volunteering, or educational settings.

· Experience of partnership working and multi-agency coordination, developed through professional roles or collaborative educational projects.

Skills & knowledge

· Ability to build rapport and maintain professional boundaries, confident communication with residents and professionals.

· Strong organisation and time management; able to manage a caseload and competing priorities.

· Good IT skills such as Microsoft Office and ability to use case management systems e.g., In-Form/Salesforce/Pyramid.

· Understanding of safeguarding, confidentiality, GDPR/data protection and health & safety in a supported housing setting.

· Sound knowledge and understanding of the issues affecting supported housing and vulnerable adult groups

· Ability to work shifts including evenings and weekends and contribute to a team rota.

Desirable

· Experience supporting vulnerable adults, migrants and/or people facing barriers to move-on, including navigating access to advice and housing pathways.

· Experience using In-Form.

· Qualifications relevant to supporting vulnerable adults.

Personal qualities

· Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks

· Ability to act on own initiative and effectively under own direction, as well as productively within a team

· Strong sense of responsibility and accountability

Awareness of own training and support

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check.

Apply now with your CV and a supporting statement telling us why you want to work at Your Place and how you meet the person specification.

• Salary: £50,331 gross per annum

• Location: London

• Contract Type: Indefinite

• Hours: Full Time

• First Interview Dates: Monday 13 April 2026

At ClientEarth, we use the power of the law to protect our planet. We are hiring an experienced Database and Insights Manager to lead our External Affairs Operations department’s data strategy, governance, reporting, and insight development to enable the External Affairs team to deliver its strategic objectives effectively and efficiently.

Meet your Manager
In this role, you will report to Ali Burr, ClientEarth’s Global Operations Lead (External Affairs). With over 10 years of international experience across higher education, international NGOs, and mission-driven organisations. Ali leads ClientEarth’s External Affairs Operations Teams, who work across the fundraising and communications teams to strengthen organisational efficiency, governance, and compliance, and to support teams in scaling their impact.

Before joining ClientEarth, Ali held senior operational roles in both international environmental rights organisations and NGOs.

Key Responsibilities

• Lead the management and continuous development of ClientEarth’s (CRM), overseeing supplier relationships and ensuring effective system performance. 
• Oversee data management workflows across the External Affairs Department, ensuring accuracy, consistency and high data quality standards. 
• Produce and enhance monthly insight reports, KPI dashboards, performance analysis, forecasts and audience insights to inform decision-making. 
• Oversee regular data hygiene, reconciliation of CRM and Finance systems, and support audit requirements. 
• Oversee, review and, as appropriate, sign–off on the work of line managed staff  

See the job description (below) for a full list of duties for this role.

Skills, Knowledge and Expertise

• Significant experience in information and contact management in CRMs, ideally Raiser’s Edge (essential) 
• Significant experience in designing and delivering KPI reporting, dashboards and data analysis to support income forecasting, performance monitoring and strategic planning (essential). 
• Experience of working with finance teams and a strong working knowledge of financial processes including gift administration, income tracking, reconciliation and reporting (essential)  
• Experience developing and integrating third party platforms (e.g API integrations, or tools like ImportOmatic, Importacular, Power Automate) with CRM systems. (essential)  
• Experience of managing a small team or individual staff (essential)  
• Core IT skills: able to use MS Office (particularly Excel), databases (e.g. Raisers’ Edge NXT; SharePoint) (essential) 

See the job description (below) for a full list of duties for this role.

Benefits

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Are you passionate about global women’s rights and would love to contribute to the cause? Are you organised, efficient and enjoy supporting colleagues in the smooth running of an organisation?

This is an exciting time to join The Circle as we take the organisation to the next level and the Team Co-ordinator will play a pivotal role ensuring smooth daily functioning by managing administration, CRM, IT, and HR support. This role is key in facilitating team collaboration, supporting onboarding, managing office systems, and handling financial tasks like invoices, working collaboratively to boost team efficiency.

We are open to different levels of experience – whether you are a seasoned hand in operations and team support or at the early stage of your career. The successful candidate will bring high levels of organisation, elbow grease, passion and commitment.

Job Description

• Administration & Systems Management

Managing supplies, equipment, and maintaining filing systems, records, and CRM database. Engage with and support running The Circle’s current operational systems, including Beacon CRM, Quickbooks, 1Password, Breathe HR, Microsoft 365 (including Microsoft Teams & SharePoint), FreshPay, Stripe, PayPal, Mailchimp, Wordpress, etc. Continue to develop and update systems.

• HR & Volunteer Support

Assisting with staff onboarding/offboarding, managing recruitment; Lead on health & safety, including having staff undertake regular risk assessments for home working and electronic device safety; ·

• Finance Support

Processing invoices, expenses, donations, and assisting with budget tracking. Management of monthly reconciliation with QuickBooks. Submission of Gift Aid claims and donation tracking using Beacon CRM

• Meeting, Event & Travel Support

Organizing team meetings, Board meetings, away days, overseas travel and coordinating event logistics.

• Communication & Compliance

Assisting with internal communication and ensuring Health & Safety, GDPR, and safeguarding compliance.

• CEO, Board and Governance Support

Support the Chief Executive and Board Secretary with quarterly Board meetings, sub-committee meetings; Manage policy renewal timelines, support on updating existing policy and drafting new policy where necessary, alongside the CEO & Board

Person Specification

Essential

• Excellent organisational skills and ability to juggle multiple priorities.
• Excellent communication skills, both written and verbal
• Some experience of finance systems, including supporting on reconciliation, budgets, and gift aid
• Good data management skills to support monitoring and evaluation work.
• Excellent Microsoft Office suite skills including Excel, SharePoint, and knowledge of other IT solutions to support effective operations.
• Proactivity: Strong "can-do" attitude, willing to take initiative and solve problems.
• Previous experience in administration, operations, or a, supportive, team-focused role

Desirable 

• Experience managing a CRM.
• Experience coordinating events, ideally both online and in person.
• A strong understanding of, and passion for, women's and girls' rights.
• Knowledge of specific systems used at The Circle: WordPress CMS systems, Mailchimp, QuickBooks, Beacon CRM, Breathe HR.
• Understanding of use of social media to engage with different audiences.
• Ability to represent The Circle to external audiences.
• Some experience of working with high profile names
• Experience supporting on policy writing
• Experience of providing basic HR support

Personal Characteristics

• Extremely organised and ability to work in a fast-paced environment
• Attention to detail.
• An entrepreneurial and enterprising approach to work.
• Efficient, reliable, flexible and collaborative working style.
• A self-starter with the ability to anticipate requirements and act to provide workable solutions with limited budget.
• Team player who enjoys working collaboratively and flexibly to achieve outcomes.
• Keen to add value to the organisation’s culture and ethos.
• Interest in global women’s rights.

We are a national charity that matches people who need free legal help with barristers who are willing to donate their time and expertise for those who cannot obtain legal aid and cannot afford to pay. We believe that fair and equal access to justice is the foundation of our society, and the quality of your legal representation shouldn’t depend on the depth of your pockets, but the merits of your case.

We are the only pro bono charity to provide access to legal assistance in all areas of law, in all courts and tribunals across England and Wales. We exist because committed barristers care about access to justice for everyone. We have been facilitating free legal help since 1996 and have grown into a thriving organisation, working with almost 4,500 volunteer barristers. Our staff team comprises 23 staff and we have 13 trustees on our Board, which is chaired by Sharif Shivji KC.

Qualifications

Experience of Court processes or a law qualification.

Job description

Management of Casework Function

· Manage the day-to-day delivery of the casework service, ensuring cases are progressed efficiently and to a high standard.

· Directly line-manage the casework team, providing supervision, guidance, and support.

· Lead on induction, training, and ongoing development of caseworkers with the support of the Head of Operations.

· Oversee case allocation and workload management to ensure fair distribution and timely progression of cases.

· Provide advice and support on complex or sensitive cases and assist the team in resolving challenging situations.

Performance and Quality Management

· Oversee the production of casework statistics and reporting.

· Together with the Director of Casework, track and analyse casework metrics to assess performance against agreed casework KPIs to identify areas for improvement.

· Monitor the quality and consistency of casework decisions and outputs.

· Support the Director of Casework in responding to and resolving complaints.

Service Development

· Monitor workflow and identify opportunities to improve systems, processes, and service delivery.

· Support the implementation of new processes, systems, and digital tools as relevant to the Casework function introduced by the Organisation.

· Contribute to the development of best practice and consistent standards across the casework team.

Stakeholder Engagement

· Reporting to the Director of Casework, and working in collaboration with the Engagement Manager, grow Advocate’s  reach through regional expansion strategies

· Support the Casework team to develop and embed streamlined referral pathways with frontline legal advice agencies

· Support the delivery of external stakeholder engagement strategies led by the Director of Casework.

· Maintain relationships with the Bar through casework and relevant events

General

· Undertake any other duties as reasonably requested by the Director of Casework or CEO.

​

The Development Manager (Grants) leads on bid-writing and relationship building with grantmakers (Trusts/Foundations/Public). The candidate will be a key player in the Grants team alongside the Director of Development (Grants/Major Gifts) and Development Officer. Create has seen its fundraising increase significantly in recent years, as it fulfils its ambitious plans to double its reach by its 25th anniversary in 2028. The Grants team is responsible for securing over 50% of the charity’s income, managing an extensive portfolio of T/F/Public funders, approaching a well-researched pipeline of potential funders, and researching prospects. The successful candidate will share Create’s commitment to the transformative power of the creative arts within community settings, with exceptional written and verbal communication, research, organisational and IT skills, and meticulous attention to detail.

Are you an organised and detail-oriented team player with a passion for supporting charitable causes? Do you have experience working with large datasets in a fundraising setting? Are you a wizard with Excel and have experience using Raisers Edge?

TPP are recruiting a Database Officer on behalf of our client, a well-established charity with international presence. 

Benefits:

• 7% employer’s pension contribution
• Life insurance (3 x salary)
• Employee Assistance Programme (EAP)
• 25 days annual leave per annum plus bank holidays
• Free eye test
• Discount vouchers

The Role:
As a Database Officer, you will play a key role in supporting the Data & Appeals Manager by ensuring our supporter and contact database (Raiser’s Edge) is effectively maintained and up to date. You will assist the wider Development team with reports and queries, help manage fundraising data and ensure the accuracy and integrity of donor information. 
 
Main responsibilities:
Assist in the daily management of the Raiser’s Edge database, ensuring data accuracy through regular audits.
Provide training and advice to colleagues on database access and usage, ensuring compliance with best practices.
Reconcile and process donations from various sources, including BACS, credit cards, and online platforms.
Run direct debit and gift aid claims, ensuring valid documentation is maintained.
Provide key data and segmentation for fundraising appeals and emails, working closely with the communications team.
 
Essential requirements:

• Experience in CRM systems (preferably Raiser’s Edge) and proficiency in MS Excel.
• Demonstrable experience supporting charities and fundraising teams in a data role.
• Confident working with large datasets.
• Solid understanding of GDPR and data confidentiality.
• Excellent communicator, a team player, and have a keen eye for detail.
• Excellent time management skills, able to prioritise daily tasks and manage deadlines.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Role Purpose

To lead Trussell’s email and marketing CRM strategy and digital projects by creating insight‑led, compliant, and engaging digital communications and journeys that bring our story to life and drive programme outcomes.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors to increase funding, campaigning, and other forms of support for our work.  As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long-term vision of a UK without the need for food banks.

Key Responsibilities

Email and CRM marketing

· Lead the design, content development and delivery of Trussell's email programme and related projects, optimising workflows, journeys and alignment with our audience strategy to deliver organisational goals.

Product leadership

· Overall product leadership of our customer marketing platform, Marketing Cloud, ensuring data models and digital ecosystem are optimised and compliant with data privacy laws and industry standards, protecting supporter data from cyber threats.

Analysis and insight and performance

· Implement digital tracking, attribution and measurement in line with established UTM governance and tagging standards to enable accurate tracking and optimisation.  Lead the supporter data function, ensuring accuracy and compliance of supporter data, working with business system teams to ensure reporting enables actionable decision making. 

Consultancy and stakeholder management

· Act as an expert inhouse consultant for programme teams providing advice and guidance to embed best practice, accessibility and innovation in digital communications, driving continuous improvement.

Digital marketing project management

· Lead digital marketing projects that deliver continuous improvement and compliance driving improved engagement with our audiences and programme outcomes.

 

Person Specification

Core Knowledge

· Deep understanding of CRM, CDP and marketing automation platforms. Experience of Salesforce and Marketing Cloud would be an advantage.

· Management of multiple audience-focused email marketing programmes with complex segmentations and competing priorities

· Excellent understanding of email copy and content best practice

· Excellent understanding of accessibility and legal regulations for email marketing, including the Data Protection Act and UK GDPR and accessibility best practice

· Strong understanding of digital measurement, including tracking, attribution and analytics methodologies and summarising insights to inform decision making.

 

Essential Skills

• Data analysis and converting this to actionable strategies
• Excellent stakeholder management and relationship building skills
• Able to influence decisions, demonstrates collaborative approach
• Ability to think strategically and practically deliver
• Excellent ability to co-ordinate a variety of projects simultaneously in a multi-stakeholder environment

· Problem solving approach, giving strategic direction

· Process review and improvement skills

Key Experience

• Leading and delivering digital projects and outcomes
• Leading email strategy and function
• Ensuring best practice and compliance
• Performance measurement and reporting skills
• Team leadership
• Managing relationships with suppliers and agencies

Job Title: Finance and Operations Manager

Location: London, UK (Only candidates who are eligible to work legally without work visa sponsorship in the UK will be considered.)

Contract Type: Part-time (0.6 FTE / 24 hours per week), Permanent contract

Hiring Salary: GBP 46,474 per annum (before taxes, to be pro-rated to 0.6 FTE)

Target Start Date: As soon as possible

Application Closing Date: 22 April 2026 23:59 BST

This job advert is for an existing vacancy.

About Right To Play:

For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.

We offer programs in 14 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.

This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.

Right To Play UK is a charity registered in England and Wales and in Scotland that works in partnership with Right To Play International to raise funds and awareness across the UK.

Benefits Highlights:

• Connect and collaborate with a global team who are passionate about protecting, educating and empowering children and youth using the power of play!
• Culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care, and be playful)
• Flexible work arrangements
• 25 days annual leave plus bank holidays per year (to be pro-rated for part-time employees)
• Competitive benefits such as Income Protection and Life Assurance
• Learning opportunities and 5 learning and development (L&D) days per year (to be pro-rated for part-time employees)
• More information on what we offer is available on our website.

Application Method:

Apply with your resume and cover letter in English via the application link.

Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.

As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process and safeguarding information is available on our website.

As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment on our website.

We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.

Job Description:

Job Title:  Finance and Operations Manager (0.6 FTE)

Grade:  7

Reports to: Executive Director UK & Global Strategic Initiatives

Location: London

Direct Reports: None

Department: UKNO

1-Purpose:

The role manages all UKNO finances and is responsible for supporting UK donor services and governance, accounting, ensuring accurate monitoring, reporting and compliance, alongside office management and logistical support.

2- Accountability & Responsibilities:

UK National Office Financial Support (75%)

• Lead on UK financial management and accounting. Inputting data and generating reports on UK income and expenditure forecast; performing variance analysis on key revenue and expense sources.
• Lead the annual budgeting process for the UKNO, monitor cash flow and prepare ongoing reporting and analysis, managing payments of providers, consultants and vendors.
• Lead on reporting to UK Finance and Audit Committee and support with Board governance and meeting management.
• Lead on UKNO External Audit and reporting to Charity Commission, OSCR, Companies House.
• Act as “super-user” for the Microsoft Customer Relationship Management (CRM) system, Dynamics 365 and Power BI, supporting donor engagement/stewardship. Manage and populate the system with timely and accurate data, assist UKNO staff with MCRM usage, and prepare reports based on database information.
• Ensure compliance with RTPs procurement and finance regulations.

UK Office management and logistical support (25%)

• Manage the day-to-day operations of the office, ensuring effective administrative support. Oversee relationships with the office landlord and service providers to ensure the office is well maintained and that all maintenance, repairs, and services are delivered in a timely and appropriate manner. Deliver comprehensive travel support, including visa coordination and hotel arrangements within the UK, and provide logistical support for UK-based organisational meetings and events (e.g. Freeze Week).

Perform other duties as assigned.

 

3- Scope (geographical and/or functional), Impact and Autonomy

This UK-based role operates with significant autonomy, holding delegated authority over financial management, systems, and office operations, including safeguarding all funds received. Oversight is provided by the Executive Director and the global finance team. Decisions on finances must be approved by the ED, and in some cases, the Finance and Audit Committee. In addition, the role is responsible for overseeing day-to-day office administration, providing travel and logistical support. The incumbent operates with high trust and independence and is expected to safeguard assets and ensure full statutory, fiscal, and HR data compliance.

4- Leadership and Staff management

The role exercises functional and collaborative leadership with no direct reports, providing guidance and influence across the National Office. Leadership is demonstrated through setting standards and supporting teams to work effectively within organisational policies and financial controls, by providing authoritative guidance to the National Office on financial policies, internal controls, and risk management; escalating material risks and recommending mitigation actions to the ED and HQ Finance. The incumbent is expected to operate effectively in a low‑segregation environment due to small staff size by implementing and monitoring compensating controls (spot checks, reviews with ED, exception reporting) to maintain strong control integrity.

5-Information requirement for decision-making

This role requires gathering, interpreting, and compiling complex information from a variety of sources - including online banking, financial systems, MCRM, Power BI and fundraising staff to ensure accurate reporting and analysis.

6- Innovation and Improvements

The incumbent is expected to drive process improvements and functional innovations within the National Office—data integrity, financial tracking, and internal collaboration—while supporting others to implement these changes, with major or high-risk innovations subject to approval by the ED.

7- Relationships & Communications: Internal / External:

The incumbent is expected to work closely with the ED and HQ Director of Finance in regard to the financial aspects of the role, especially in preparing budgets and ensuring compliance with the financial procedures of Right To Play. They also work closely with all UKNO staff on UK finances and with the global donor services team. The role manages external relationships with RTP UK’s auditors and FAC. The incumbent stewards the National Office’s fiduciary obligations and is the primary authorized liaison with banks, landlords, insurance providers, external auditors, tax advisors, and legal counsel.

8- Expertise (Certifications / Education, Professional Experience/Language)

• Post-secondary diploma or undergraduate degree in accounting, business administration, finance or other related fields.
• 5 years progressive finance experience, including audit coordination, statutory filings, managing and tracking budgets and external advisor management
• Extensive experience in managing operations and/or administration.
• Project and/or organisational performance management and reporting experience.
• Experience working at a senior support level.
• Able to work well in a team and under pressure, diligent and with an eye for detail.
• Excellent organisational skills and ability to manage multiple priorities.
• Ability to build good working relationships with colleagues, supporters and suppliers.
• Strong IT skills, in particular with databases and analytical systems.
• Excellent numeracy skills plus the ability to maintain and present financial and non-financial data in a clear and accurate way.
• A high level of proficiency at producing and reviewing management accounts to ensure accuracy and robust forecasting.
• Fluency in oral and written English.

9- Core Competences

• Collaboration: Ability to work with a wide range of stakeholders.
• Growth Mindset: Stay abreast of emerging finance trends encouraging new ideas and new approaches for improvement Resilience: Abilities to face challenges with a problem-solving attitude.
• Professionalism: Demonstrate integrity & accountability, uphold the org values to support decision making.
• Management and Interpersonal Skills: Demonstrates strong organizational skills to meet deadlines and possesses excellent problem-solving abilities.

10- Additional Information: Minimum requirement to work from the London office two days per week.

Make a Difference Where It Matters Most 

At Home-Start Richmond, Kingston and Hounslow, we believe that childhood can’t wait. We’re a vibrant, community-rooted charity supporting families through the critical early years of parenting. Our volunteers and staff work side-by-side with families, offering emotional and practical support, building confidence, and creating lasting connections. 

We are now seeking an Impact and Operations Manager to join our passionate team and shape the future of our services. 

About the Role 

This is a unique opportunity to lead our impact and operations strategy, ensuring we have the insight, tools, and systems to deliver high-quality support to families. You’ll play a pivotal role in measuring and communicating our impact, supporting strategic decision-making, and ensuring smooth day-to-day operations. 

Key Responsibilities 

• Lead and manage data collection, evaluation, and reporting across all family support services 

• Develop tailored reports and insights for internal and external stakeholders 

• Collaborate on funding applications with the CEO and Head of Marketing & Fundraising 

• Oversee administrative systems and policies, including GDPR compliance and HR processes 

• Manage office operations, including tech support, premises, and general administration, and line manage operations and data & impact team 

• Contribute to strategic planning and service innovation using data and insight 

• Strengthen our presence across local and national networks in partnership with the Senior Management Team 

What You’ll Bring 

• Strong experience in managing and interpreting data to drive impact and inform strategy 

• Strategic thinking with the ability to manage multiple projects and deliver results 

• Confidence with technology and quick ability to learn new tools and systems 

• Excellent communication and interpersonal skills to build strong relationships 

• A curious, analytical mindset and a passion for telling the story of our work 

Why Join Us? 

• A flexible, hybrid working model co-designed with our team 

• A supportive, inclusive, and values-driven culture 

• A chance to make a tangible difference in the lives of local families 

• Excellent pension and generous annual leave 

We're recruiting an Operations Officer to lead the foundation’s office management and outsourced IT functions, support cross-team administrative needs, support key compliance tasks, and to manage operations special projects. This role works closely with all members of the staff team. It is an operations management, project management, and administrative role. The foundation is in an exciting period of growth, and this position represents a key investment in our organisational infrastructure.

Please see the attached recruitment pack for more details.

Age UK has an exciting opportunity to join their fantastic team in Kentish Town, London!

We are recruiting for a Shop Manager to manage the day to day running of our Kentish Town shop.

As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.