It systems manager jobs in Central london, greater london

About the Investment team

The Investment team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact. 

The Investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles. 

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.   

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in school engagement, school attainment and employment sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors between them. Investment Directors line manage Investment Managers (currently 7). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest. 

The Investment team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team. 

About this role

We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities portfolio partners we serve, the team itself and the whole of Impetus.   

We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow. 

We believe the strength of our approach resides in three things: 

​

• ​Building deep, trust-based, sustainable relationships with charity leaders by, investing time, kindness, integrity and honesty.
• ​Providing our charities multi-year, unrestricted funding to help them become sector-leading organisations and scale their impact.
• ​Offering tailored advice to charity leaders’ most pressing and strategic questions, including their mission, programme design, performance management, growth planning, and financial resilience.

Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers, while the growth and impact performance of our partners are testament to charities’ commitment to disadvantaged young people and the influence we have on their development. 

Charities and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development. 

As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous funding from State Street Foundation. 

If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us. 

I look forward to hearing from you. 

Sebastien Ergas 
Portfolio Director 

​Key responsibilities
Finding high potential charities and non-profit partners for our portfolio 

• Identifying potential charitable organisations for investment.
• Leading and delivering in-depth due diligence process within the scope of a grant round, to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential.
• Modelling from first contact of origination, our approach to engaged and trust-based investment management support.
• Developing and presenting high quality investment propositions to our Investment Committee.

Managing partnerships with portfolio partners​

• ​Managing relationships with partner Chairs and CEOs. 
• Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase. 
• Regularly monitoring and assessing partner progress / risks against milestones and making evidence-based recommendations on progression or exit to Leads, Portfolio Director and the Investment Committee.
• Escalating key risks on performance, leadership and safeguarding.   
• Conducting annual partnership reviews with Sector Leads and partner CEOs.
• Working with Impetus finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements.  

Supporting portfolio partners  ​

• ​Providing high quality advisory support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to: 

• clarify theory of change
• ​define long term ambition
• ​develop growth strategy 
• ​achieve a step change in the delivery and performance management of outcomes 
• ​strengthen leadership (individual and collective) and governance capabilities
• ​develop path to scale
• ​build financial resilience

• ​Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression.
• Identifying engagement opportunities for our donors and supporters with portfolio partners that are aligned with the partner’s activities and do not distract or undermine their core work.
• Collaborating with the Impetus Philanthropy team to support the development of additional funding opportunities for portfolio partners, enhancing their ability to deliver impact at scale.
• Effectively leveraging the support of investment managers to advance the objectives developed for each portfolio partner that is managed by an Investment Director.

Support to Impetus

• Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature.
• Contributing insights and learning from portfolio work to inform Impetus’ strategy, model and delivery, providing evidence based recommendations to senior colleagues
• Contributing to internal priorities and working groups, bringing expertise and insight from portfolio work (e.g. team strategy discussions, digital improvement initiatives, or equity, diversity, and inclusion).
• Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events.
• Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy and agreed forums.
• Engaging in Impetus pro bono, communications, and advocacy events, and engage portfolio partners appropriately in these events. 
• Line-manage and support one or more Investment Managers, setting clear objectives and providing coaching, feedback and development opportunities to enable them to deliver high quality work and achieve their individual, project and team goals
• Embedding inclusive and equitable practices in portfolio work, ensuring diverse perspectives are considered and barriers to participation are identified and addressed

​Person specification

Essential​

• A commitment to Impetus’ mission. 
• ​Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner. 
• ​A talent for strategic thinking around complex issues. 
• ​Strong financial acumen and analytical skills. 
• Understanding of impact measurement and evaluation fundamentals. 
• ​Resilience, tenacity and initiative. 
• ​Ability to adapt personal style to different leadership contexts, working inclusively and effectively with diverse leaders and organisations.
• ​Growth mind-set to seek out and act on feedback and a commitment to continuous learning and development. 
• ​Proven ability to work independently, and to exercise good judgment. 
• ​Strong planning and time management skills. 
• ​Experience contributing expertise to team or organisational priorities, including sharing learning and supporting others’ development. 
• ​Interest in partnering closely with charities that are doing what it takes to get better. 
• ​A commitment to equity, diversity and inclusion.

Desirable​

• Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity.
• ​Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work. 
• ​Knowledge and expertise in UK education or youth employability sectors. 
• ​Board experience in private, public or third sector. 
• ​Understanding of or experience with commissioning impact evaluations. 

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:  ​

• Lost learning through absence, suspensions, exclusions from school  

• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths 

• The large numbers of young people out of education, training and employment  ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.

​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.​

​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.​

How to apply

Please click on the "Apply for this job" button at the top of the page. ​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is 2026, Sunday 21st June 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on w/c 29th June 2026.​

2nd Interviews will take place on w/c 6th July 2026.​

You will also be required to provide proof of your eligibility to work in the UK.​

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

About the role:

This role plays a key part in delivering a high-quality, front-facing customer service to residents, visitors, and partners during daytime operational hours.

As the first point of contact, the postholder will provide a professional, welcoming, and efficient service at reception, responding to queries, supporting residents, and coordinating with internal teams to ensure a smooth and positive customer experience.

The role is primarily weekend-based (Saturday and Sunday), with flexibility required to cover weekday shifts during periods of annual leave, sickness, or increased operational demand.

WORKING PATTERN

• Primary working days: Saturday and Sunday
• Shift times: 8:00am – 8:00pm
• Flexibility required to cover weekday shifts where needed
• Occasional attendance at training or meetings during weekdays

RESPONSIBILITIES & ACCOUNTABILITIES

• Provide a professional, friendly, and welcoming reception service at all times
• Act as the first point of contact for residents, visitors, and stakeholders
• Manage a high volume of face-to-face, phone, and email enquiries
• Ensure all visitors are appropriately greeted, managed, and directed
• Respond to resident queries promptly and effectively
• Escalate complex issues to the relevant teams (housing, support, maintenance)
• Maintain regular communication with internal departments to resolve issues efficiently
• Promote a positive, inclusive, and supportive environment for residents
• Support the day-to-day running of the building and front-of-house services
• Manage post and parcel distribution accurately and securely
• Maintain booking systems, logs, and records as required
• Assist with coordinating appointments and service access
• Ensure communal areas are clean, safe, and welcoming throughout the shift
• Monitor activity within the building and report any concerns appropriately
• Follow all health and safety procedures, including incident reporting
• Support emergency procedures in line with organisational policy
• Accurately record interactions, incidents, and tasks using internal systems
• Maintain shift handover notes to ensure continuity of service
• Follow organisational processes and procedures consistently
• Work collaboratively with colleagues across departments
• Provide cover for colleagues during absences and busy periods
• Attend team meetings and training sessions as required

PERSON SPECIFICATION

Experience

• Experience in a customer service, front-of-house, or concierge role
• Experience working in a fast-paced, customer-facing environment
• Experience handling enquiries and resolving issues

Skills & Knowledge

• Excellent communication and interpersonal skills
• Strong customer service focus with a professional and approachable manner
• Good IT skills (e.g. Microsoft Office, email, databases)
• Ability to prioritise tasks and manage time effectively
• Understanding of confidentiality and professional boundaries

Abilities

• Ability to remain calm and professional under pressure
• Ability to problem-solve and respond to a range of situations
• Ability to build positive relationships with a diverse range of people

Personal Qualities

• Friendly, approachable, and reliable
• Proactive and organised
• Patient, empathetic, and respectful
• Honest and dependable

Desirable

• Experience in supported housing, residential settings, or community services
• Knowledge of safeguarding and resident welfare practices

JOB PURPOSE  

The People and Learning Manager supports the delivery and ongoing development of the organisation’s Learning & Development (L&D) approach, combining practical delivery with scope to shape and improve learning initiatives.

Working closely with the Head of People Services, the postholder will design, deliver and evaluate inclusive and impactful learning programmes that build organisational capability, support leadership development, and enhance the experience of both employees and volunteers. This role also oversees training administration for staff and volunteers, ensuring that all learning activities are well-coordinated, effectively promoted and accurately recorded to support meaningful reporting and continuous improvement. 

Alongside this, the role will contribute to the wider People agenda by embedding learning and development into core HR practices by supporting managers through coaching, contributing to employee relations matters with a developmental lens, and supporting people projects. The role works collaboratively with the People Services team to ensure a consistent and joined-up approach to people development and practices across the organisation.

MAIN DUTIES 

Learning and Development (Staff and Volunteers)  

• Design, deliver, and continuously improve the organisation’s L&D offer for staff and volunteers, aligned with organisational priorities and plans.   

• Design and deliver practical training and guidance to managers on effective people management, building capability across the organisation.  

• Identify learning needs and develop solutions, including designing and facilitating programmes, workshops, and learning resources.   

• Deliver core learning programmes, including management and leadership development, and contribute to organisation-wide learning activity.   

• Design, deliver, and evaluate volunteer training programmes, ensuring volunteers have the skills, knowledge, and confidence to carry out their roles.   

• Develop and embed initiatives such as mentoring, coaching, shadowing, and career development pathways.   

• Manage and develop the organisation’s e-learning platform and learning resources, including supporting rollout and use of the HR system learning module to improve access, tracking, and impact.   

• Ensure learning activity is effectively administered, communicated, and promoted across the organisation.   

• Work closely with the People Services team and stakeholders to identify capability needs and deliver effective learning solutions, engaging external providers where appropriate.   

• Support induction and onboarding for staff and volunteers, alongside wider workforce development (including apprenticeships, internships, and volunteer programmes).   

• Monitor and evaluate learning activity using feedback and data to drive continuous improvement.   

• Ensure all learning activity is inclusive, accessible, and aligned with EDI principles, supporting organisational values and behaviours.   

• Maintain L&D policies, processes, and resources in line with best practice, using research and insight to enhance the L&D offer.  

Wider People Responsibilities (Capability and L&D focused):  

• Using broader HR expertise to support and advise on employee relations activity, identifying opportunities for upskilling and enabling early intervention.  

• Contribute to HR policies and processes, ensuring they are supported by clear learning and guidance.   

• Support key people processes (e.g. performance reviews), ensuring they are consistent and development-focused.   

• Use people data and insights to identify capability gaps and inform targeted learning interventions.   

• Work with the wider People Services team to embed learning into organisational change, new systems, and policy updates.   

• Contribute to engagement initiatives and wider People projects to build organisational capability and performance.  

GENERAL RESPONSIBILITIES 

• Work in conjunction with your Line Manager, to support the ongoing development of the role, ensuring responsibilities remain appropriate to the needs of The Passage.   

• To attend internal and external meetings, training events and briefings as required.  

• To participate in regular supervision and annual appraisals, identifying job-related development and training needs.   

• To ensure all The Passage policies and procedures are adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality.   

• To promote and uphold The Passage’s commitment to equality, diversity and inclusion.   

• To undertake the role in a professional manner, working in accordance with the aims, values and ethos of The Passage.   

• Undertake any other duties that may be required which are commensurate with the role.  

PERSON SPECIFICATION

The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post.When completing your application form, please address criteria E1 to E6, K1 to K3 and S1 to S6 demonstrating your experience and knowledge, giving evidence of your experience and abilities. 

DESIRED EXPERIENCE 

E1 Proven success of designing, developing and delivering inclusive and engaging training resources and interventions, both face-to-face and virtually.

E2 Experience working with a range of internal and external stakeholders, building effective relationships and responding to organisational needs.  

E3 Proven experience sourcing learning and development providers and solutions  

E4 Experience using data and reporting to evaluate learning activity and inform improvements.  

E5 Experience coaching and advising managers on HR policies, processes, and people management practices from a learning and development perspective.  

E6 Experience supporting organisational change initiatives, using learning interventions to enable effective implementation. 

DESIRED KNOWLEDGE 

K1 Strong understanding of learning and development principles, including different approaches to designing engaging and effective learning. 

K2 Strong understanding of Learning Management Systems (LMS) and digital learning tools.  

K3 Sound knowledge of learning theory, instructional design and best practices in learning & development. 

DESIRED SKILS 

S1 Ability to build excellent working relationships at all levels.  

S2 Strong facilitation, presentation and written communication skills, with the ability to tailor messaging to diverse audiences. 

S3 Demonstrable ability to evaluate learning interventions, including producing and interpreting metrics and reports. 

S4 Excellent organisational skills, with the ability to manage competing priorities in a fast-paced environment.   

S5 Confident IT skills, including Microsoft Office and HR / learning systems.   

S6 Ability to work independently and collaboratively, maintaining professionalism and confidentiality.  

We are seeking a highly organised and proactive Operations & Programmes Support Officer to play a vital role in the smooth running of our small charity strengthening London’s communities. This is a varied, hands-on role supporting both programme delivery and day-to-day operations. You will bring strong attention to detail, a conscientious approach, and the ability to manage multiple priorities. Working closely with colleagues across the team, you will be a clear communicator who enjoys collaborating and contributing to a positive working environment.

The Operations and Programme Support role will be instrumental in supporting our small team to continue to grow our services to support charitable organisations across London while consistently maintaining and improving the quality of our service.

Responsibilities:

Operations support

• Maintain and improve key systems and processes, including CRM data, mailing lists, and shared platforms like SharePoint
• Manage shared inboxes, internal communications, meetings, and day-to-day team coordination
• Provide wider operational support, including managing equipment and systems, basic troubleshooting, data protection, and staff coordination (e.g. meetings, holidays)

Programme and Communications support

• Working closely with the Events Manager, coordinate event delivery, including promotion, registrations, attendee communications, and on-the-day support for 10 online Lunch & Learn events, 2 in-person workshops and 2 community events a year.
• Support event logistics (venues, catering) and ensure all data, feedback and learnings are captured and recorded in our CRM
• Assist with website updates, weekly social media activity, and community engagement and track monthly performance across channels
• Support and maintain impact metrics and participant feedback across all activities
• Contribute to research and information gathering for programme development and fundraising as needed

About Link UP London

At Link UP London we build stronger more resilient communities.  By connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, we help these organisations access the skills they need, when they need them, to address strategic and operational development issues and build capacity and resources. Our Skilled Volunteers have a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) and want to apply their skills and expertise to make a positive difference in London. This means that the organisations are better equipped to tackle the multiple challenges of inequality facing their communities and the Skilled Volunteers have a meaningful volunteer experience that fits into busy schedules.

We connect skills to SGOs in 3 main ways main including:

• Skilled Volunteering Projects: Short-term, structured volunteering engagements.
• Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats.
• Events: Including Lunch & Learn Sessions – 10 one-hour webinars that allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development - 2 in-person workshops and 3 community gatherings.

We work in all boroughs and the city of London with 90% of organisations we support addressing issues of poverty, vulnerability and marginalisation.

Person Specification

• Highly organised, with experience supporting organisational operations and/or programme delivery
• Strong attention to detail and some experience working with databases and CRM systems; familiarity with a number of these systems is a plus
• Experience supporting events (online and in-person) and managing multiple priorities simultaneously
• Comfortable and experienced with various forms of technology including digital tools (e.g. excel, social media platforms, content tools)
• Clear communicator who enjoys working collaboratively across a team
• Proactive, solutions-focused, and keen to positively contribute to a growing organisation

Nice to haves:

• An understanding of volunteering and Skilled Volunteering in particular
• Knowledge, and some direct experience, with the charity sector
• An understanding of the opportunities and challenges faced by small charitable organisations today
• The ability to be in London multiple times a week as needed

Qualities that are a good fit for our team

• Personable / warm / caring / friendly
• Energetic, confident and outgoing
• Hardworking / dedicated / committed
• Entrepreneurial
• Professional

Job title: The Social Change Nest Financial Controller (Client Funds)

Role Purpose:

This role sits at the heart of our financial controls at the Social Change Nest and combines cash management oversight, payment operations and financial compliance. However, this is not a traditional Financial Controller position. You will work with the team to ensure robust financial controls, accurate reconciliations, secure payment processes and transparent reporting for our diverse portfolio of social impact clients. You will also be a key driver of operational improvement, identifying better ways of working as we scale.

About the Social Change Nest

The Social Change Nest (SCN) is a fiscal hosting organisation that removes the financial and administrative barriers preventing grassroots groups and informal movements from accessing funding. Since 2021, we have supported 700+ groups across the UK and internationally, helping them access over £50 million in funding for causes ranging from climate and housing to racial justice and social wellbeing. We also work closely with funders, providing Grant Distribution and Fund Management services, enabling us to support social action with confidence and transparency. We are at the forefront of fiscal hosting in the UK! 

We’re a growing business operating at pace. We’ve established a lot – but as we grow, we’re still working some things out. The right person will thrive in this environment and relish building out a future-facing finance function. You’ll enjoy problem-solving, feel comfortable handling multiple priorities at once, and seek collaborative solutions. You’ll be adaptable, able to shift focus quickly when things change, and ensure strong communication across the team and with clients to keep everything aligned. 

Key Responsibilities:

1. Payment Processes & Systems Management

●Own and optimise the end-to-end payment infrastructure (banking platforms, expense management tools, Open Collective platform and accounting system integrations)

●Design, implement and monitor robust internal controls to prevent fraud, errors or unauthorised disbursements

●Streamline high-volume payment workflows while maintaining strict adherence to SCN policies

2. Bank Reconciliations & Treasury

●Ensure all client bank accounts are reconciled accurately and daily

●Investigate and resolve any variances between bank statements and the internal ledger immediately

●Track client cash positions to ensure sufficient liquidity for planned social project disbursements

3. Financial Reporting & Compliance

●Produce clear, concise financial reports for clients detailing fund movements and remaining balances

●Act as the lead contact for external audits regarding client cash and payment controls. Support the preparation of year end accounts and SCN’s external Audit as it interfaces with Client funds.

●Ensure all cash management and payment processes comply with UK Anti-Money Laundering supervision and relevant HMRC requirements

4. Operational Innovation & Client Service

●Proactively research and implement new financial technologies to enhance speed, security and transparency of client services

●Continuously evaluate existing workflows to eliminate bottlenecks and improve the client experience

●Lead the roll-out of new financial tools or system upgrades, ensuring smooth transition for internal teams and external partners

5. Leadership & Collaboration

●Line manage 1–2 members of the finance team, providing mentorship and support

●Being the point of escalation for the Finance and Delivery teams on more complex finance queries and dealing directly with our clients for financial solutions

●Contribute to finance team planning and lead on delivery of key projects

●Collaborate effectively with internal and external stakeholders across the organisation

Skills and Experience:

Essential

• Professional accounting qualification: ACA, ACCA or CIMA
• Proven experience in a Financial Controller, Head of Finance or senior audit role with a focus on cash controls and high-volume transactions
• Strong knowledge of financial governance, internal controls and compliance frameworks
• Experience in at least one of the following:

            -managing multi-currency transactions, FX impacts and global banking corridors

            -oversight of restricted funds, ensuring disbursements align with specific grant conditions and reporting requirements

            -implementing AML and KYC protocols and ensuring rigorous due diligence on all fund movements

• IT-literate and confident with leading technological change; advanced Excel skills and track record of implementing operational improvements
• Excellent interpersonal and communication skills — able to translate financial information clearly for non-finance stakeholders
• Strong organisational skills with the ability to work in a fast-paced, dynamic environment while maintaining exceptional attention to detail, and being comfortable with shifting priorities and emerging risks
• Ability to lead, manage, and work effectively both as a member of a team and on own initiative.
• Ability to think strategically, supporting the implementation of a financial strategy and suggesting appropriate changes to SCN’s services.

Desirable

• Experience in the non-profit, charity or client-services sector
• Experience in a fast-growing or start-up environment
• Understanding of power dynamics and community engagement
• Experience with innovative approaches to governance

 Location: London/Hybrid preferred – 2-3 days /week in the office

Reporting To: Finance Director

Contract: Full time, Permanent (flexible working considered)

Salary: £58,000-£60,000

Date Closes: Thursday 11th June

Right to Work in the UK required, no sponsorship available. 

Project Manager – Community One-to-One Advocacy

We are seeking an experienced and motivated Project Manager to lead the delivery of our Community One-to-One Advocacy project across the Royal Borough of Greenwich. The successful candidate will oversee project delivery, staff management, community engagement, partnerships, compliance, and monitoring to ensure high-quality, inclusive, and person-centred advocacy services.

Key Responsibilities

• Lead and coordinate the day-to-day delivery and development of the advocacy project.
• Work closely with the CEO on project implementation, reporting, evaluation, and risk management.
• Line manage staff, consultants, and volunteers, providing supervision, training, and development support.
• Build strong partnerships with local authorities, community organisations, and stakeholders across Greenwich.
• Ensure compliance with safeguarding, GDPR, health & safety, equality, and organisational policies.
• Oversee project monitoring, data collection, reporting, and operational systems including Microsoft 365 and referral processes.
• Support outreach, volunteering, and community engagement activities to ensure services are accessible and inclusive.
• Represent the organisation at meetings, forums, and networking events.

About You

You will have:

• Experience managing community, advocacy, or charity projects.
• Strong leadership, organisational, and partnership-building skills.
• Knowledge of safeguarding, governance, and compliance requirements.
• Experience supervising staff and supporting workforce development.
• Excellent communication, reporting, and problem-solving abilities.
• Commitment to equality, inclusion, and person-centred practice.

This is an exciting opportunity to make a meaningful difference within the local community and help shape inclusive advocacy services across Greenwich.

We are recruiting an Education Programme Manager who will support the development and delivery of education materials and teacher training content at The Politics Project.

About The Politics Project

The Politics Project supports young people to use their voice by giving them access to brilliant democratic education. They work with young people, teachers, youth practitioners and politicians to help them learn about, teach and actively participate in democracy. The Politics Project works across the UK with over 3,000 schools and youth groups and 400 politicians, reaching 95% of UK parliamentary constituencies.

The Politics Project also leads the Democracy Classroom Network, a network of over 100 organisations across the democracy, education and youth sectors which support over 3,500 teachers and youth practitioners to engage young people in democracy.The Network's website is a one-stop shop resources bank of educational materials on politics and democracy.

About the role

Working with the Head of Education and Content, the Programme Manager will support teachers and practitioners to engage their students in elections and democratic education, helping schools and colleges get ready for the lowering of the voting age to 16. 

The post holder will support the design and adaptation of resources, practitioner training, events and activities as well as manage relationships with the schools and colleges.

This is a fast-paced role in a friendly, supportive and growing team. The role has a six-month probation period. The hours of work are 37.5 hrs per week.

The Politics Project is based in London, and the post holder will be expected to work from the office at least one day a month. The role may require occasional UK travel and some evening/weekend work, for which time off in lieu will be given. 

Key responsibilities

Working with the Director and the Head of Education and Content, the post holder will:

• Support the collation, sourcing and design of learning resources for school and college teachers to use to support their students to engage in elections and democracy.

• Be responsible for relationships with several schools and colleges, building and deepening those relationships. 

• Deliver training for teachers and practitioners around elections and democratic education.

• Coordinate and administer workshops, webinars, conferences, and online learning opportunities for educators.

• Oversee evaluation and monitoring, producing reports where required. 

Benefits

• 33 days’ annual leave including three days off between Christmas and New Year, in addition to Bank Holidays. 

• 4% employer pension contribution.

• 2 working days / 15 hours of volunteer leave a year.

• Cycle to Work scheme.

• Professional development and training opportunities.

• A warm, inclusive and values-led working environment.

• The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.

About you

You will have a passion for democratic education and have experience of working with schools and colleges or supporting teachers or practitioners.

You will be a self-starter, comfortable setting their own pace of work and managing their deadlines with only some supervision. You can form good relationships with a range of people from different backgrounds and perspectives. You can problem solve and be flexible to meet stakeholder needs. 

Above all, you have outstanding project management, organisational and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines.

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

Skills and experience

We are particularly interested in hearing from applicants with experience in the UK Further Education sector. 

Essential

• Excellent communication skills, both written and spoken.

• Strong facilitation skills, both online and in person.

• Relationship management experience.

• Knowledge of, and an interest in, UK politics. 

• Understanding of the wider UK education system.

• IT literate. In particular, you can use Google office software.

Desirable

• Experience of developing learning materials and training resources for schools.

How to apply

Please apply via Charity Job with the following:

• Your CV (no more than two pages).

• A supporting statement of no more than one A4 page, setting out how your experience, skills and knowledge meet the person specification and why you are drawn to this role.

The closing date is 11:30pm, Saturday 20th June 2026.

Screening calls are planned for the week beginning Monday 29th June, with interviews to follow in early July.

Anticipated start date will be August or September, depending on notice period.

Relationship Manager (North and Scotland)

Full-time (37 hours) | permanent

c£36,000 depending on experience | Home-based | Hybrid

At the Bone Cancer Research Trust, we exist because families refused to accept a world where primary bone cancer had no hope, no answers and almost no research. Today, we’re the UK’s leading bone cancer charity and every supporter you engage helps push vital research forward and provides comfort to families who need us.

About the role

As Relationship Manager, you’ll build genuine, lasting connections with our Special Funds - our named funds created in honour or memory of someone affected by primary bone cancer, community supporters and local businesses. Your relationship-led approach will help create the family feel connections we’re known for, inspiring long-term support and raising vital income for people affected by primary bone cancer

You will:

• Grow and manage Special Funds, our named funds created in honour or memory of someone affected by primary bone cancer.
• Build strong, meaningful relationships with all our supporters, ensuring every person feels valued and connected.
• Secure and steward regional corporate partnerships
• Meet a regional income target of approx. £300,000
• Represent BCRT in your region, strengthening awareness and community connections at meetings and events.

About you:

• A natural relationship builder with 3+ years’ fundraising experience and a genuine passion for supporter care.
• Compassionate and professional, especially when working with families personally affected by primary bone cancer.
• Organised, proactive and confident working independently, able to balance a varied workload.
• A clear and engaging communicator, bringing warmth and positivity to every interaction.
• Able to travel across the region (car required).

Why you’ll love working with us

You’ll join a small team that works collaboratively and keeps our community at the centre of everything we do. We’re supportive, friendly and you’ll have the flexibility to manage your work while seeing the direct impact of the relationships you build.

What we offer

· Flexible approach to working hours

· 30 days annual leave per year plus bank holidays

· Private Health Insurance (following successful probation)

· 6% employer pension contributions

· Life Assurance of 4x annual salary

Outreach Housing Support Worker 
Salary Banding: £28,893.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract
Hours: Full Time, 37 Hours Per Week 
Location: Hatfield / Hybrid / Hertfordshire travel  - Candidates must have a full driving license and use of own vehicle for business purposes

About us 

Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998.

We’re a passionate, professional and supportive team, working together to prevent and relieve youth homelessness and help young people build safer, more stable futures.

 About the Role

We’re looking for an Outreach Housing Support Worker to join our team and provide high‑quality housing advice and support to young people aged 18–24.

This is a flexible role that responds to the needs of young people in the community, helping them navigate housing challenges and avoid or move on from homelessness.

The Difference You’ll Make

In this role, you’ll deliver tailored housing advice that helps young people understand their realistic options and take positive steps forward—particularly during times of crisis.

You’ll play a key role in preventing both first-time and repeat homelessness by building strong relationships and supporting meaningful engagement.

The young people we work with are resilient and inspiring, but may face complex barriers with limited support. We’re looking for someone who brings empathy, patience and determination, and who is committed to helping others grow in confidence and independence.

 What You’ll Be Doing

You’ll have a varied and rewarding role, including:

• Delivering high-quality housing advice and guidance to young people aged 18–24
• Supporting individuals to understand their housing rights, options and responsibilities
• Building trusting, professional relationships to encourage engagement and positive outcomes
• Working with colleagues and external partners to prevent homelessness and coordinate support
• Managing a varied caseload with competing priorities and timescales
• Identifying and responding to risk, including safeguarding concerns
• Supporting young people through crisis situations and helping them plan next steps
• Maintaining accurate, timely records and case notes
• Promoting independence, resilience and informed decision-making

What We’re Looking For

We’re keen to hear from people who are:

• Passionate about supporting individuals with diverse and complex needs
• Committed to providing inclusive, compassionate and person-centred support
• Knowledgeable about the challenges facing young people experiencing homelessness
• Skilled at building rapport, motivating others and maintaining professional boundaries
• Confident managing workloads and balancing competing priorities
• Well organised, with strong administration and IT skills (Word, Excel, Teams, Outlook)
• Clear on confidentiality, safeguarding and professional integrity
• Able to work independently and collaboratively within a team
• Flexible, adaptable and committed to ongoing learning

You’ll also need:

• A full, clean UK driving licence and access to your own vehicle

Experience in the voluntary sector is helpful but not essential—we value transferable skills, lived values and a willingness to learn.

This post is classed as having a high degree of contact with children or young adults and is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure will be sought through the Disclosure & Barring Service (DBS) as part of Herts Young Homeless’ pre-employment checks. Please note that additional information referring to the DBS is in the guidance notes to the application form.

What We Offer

We want you to feel valued, supported and able to thrive. We offer:

• A supportive, knowledgeable and collaborative team
• 25 days annual leave plus bank holidays (rising to 28 with service)
• An extra day off for your birthday 
• Holiday purchase scheme and hybrid working opportunities
• Mileage paid for work-related travel
• Pension scheme and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay (subject to eligibility)
• Ongoing training and development, including secondment opportunities
• Long service awards, refer-a-friend scheme and monthly staff draws

How to Apply

To apply, please visit our website and submit:

• Your CV
• A covering letter or short video highlighting your skills and experience

Closing date: 4th June 2026 
Recruitment afternoon: 10th May 2026 
(Shortlisted candidates will be invited to a further interview stage)

If you need any reasonable adjustments during the application or interview process, please let us know—we’re committed to supporting you.

Our Commitment to Inclusion

We are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from people of all backgrounds, identities and experiences, and actively challenge discrimination in all its forms.

Our Promise to You

We will always handle your personal data with care, integrity and respect, and will never share your information without your knowledge and consent.

Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by playing a key role in strengthening our finance and administrative functions. 

Disability Law Service is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people. 

Purpose of the role 

To support the financial and administrative operations of Disability Law Service, ensuring accurate financial management and efficient day-to-day organisational support. 

You will manage bookkeeping, legal aid billing, financial records, and general administrative processes, supporting the smooth running of organisational systems and compliance requirements. 

Key responsibilities 

• Manage bookkeeping, invoices, payments, and reconciliations 

• Take responsibility for billing processes and financial records 

• Prepare month-end adjustments (including accruals and prepayments) 

• Maintain accurate financial systems in line with charity and legal aid requirements 

• Support audit and compliance processes 

• Provide general administrative support 

• Use finance and office systems accurately and efficiently 

What we offer 

• Opportunities to develop experience in finance, administration, and legal processes within a charitable setting

• A supportive and inclusive working environment within a committed and experienced team

• A varied role where your work directly supports access to justice for Deaf and Disabled people.

Equality, diversity and inclusion 

We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive. 

To apply

To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have fully read the Job Description and Person Specification before applying. 

The Billing Coordinator (Legal Aid) is a collaborative role and part of the Billing Project, an initiative by the London Legal Support Trust (LLST) aimed at providing specialist support to the free advice sector in London. 

Key purpose of the Billing Coordinator is to:

• Develop systems that ensure the smooth and efficient billing of legal aid for LRMN, Barking and Dagenham Citizens Advice and Cardinal Hume Centre.
• Provide a crucial coordination role within the organisations, supporting lawyers in ensuring files are billed promptly and accurately while maximising income from legal aid.

The Billing Coordinator will be employed by LRMN and work across three host organisations. You will collaborate with other coordinators in the sector, some of whom have participated in previous pilot projects. Peer-to-peer support will be available to the postholder, and specialist training will be provided to anyone looking to grow within the role.

Candidates must have strong IT and organisational skills with experience of working within a legal aid practice. 

Please download our job pack for additional details about the role and the level(s) of experience we are looking for.

*Full-time or part-time hours will be considered for this role.

The Youth Endowment Fund

Senior Change Manager, Education (x2 roles)

Reports to: Head of Change for Education

Salary:  £54,300 per annum, depending on experience

Location:  Central London or Hybrid*(see below)

Contract: (2-year fixed term – potential to extend)

Closing date for applications: Monday 8th June 2026 at 12pm

Interview dates: Week commencing 22nd June 2026

About the Youth Endowment Fund

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice.

A big part of the movement that we need to build is in the world of education. We need to inspire and connect with education leaders across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.

Key Responsibilities

We have made good progress building the evidence of what works within and around education to reduce violence, including publishing our Education, Children and Violence Guidance which provides school, college and alternative provision leaders with five evidence-based recommendations to help prevent children’s involvement in violence. We have also published Education Policy, Children and Violence which provides eight recommendations for policy makers and system leaders. In 2025, we also launched the Education Practice Insight Creator (a self-assessment tool for education leaders) and a number of collaborations with leading sector organisations. But the big risk is that despite all of these efforts change is not made or sustained within the sector.

This is where you come in. We are recruiting for two Senior Change Manager roles within our Education Change Team. Both roles will support education leaders to put in place and sustain evidence-informed practice to prevent children’s involvement in violence.

Senior Change Manager – Education Network

You will design, lead and grow a national network of education leaders, supporting them to put in place and sustain evidence-informed practice.

This includes delivering a programme of network activity (online sessions, in-person events, collaborative projects and a national conference), building a strong professional community, and generating insight to inform our wider work. Initially, this will focus on a new programme - the Safety in and Around Schools Partnership – which will involve supporting a network of up to 250 schools.

Focus: Working at scale – developing the offer, convening leaders, and building a national network.

Best suited to: Those with experience of building and facilitating communities of practice, communicating at scale, and convening groups of leaders.

Senior Change Manager – Practice Change

You will be working directly with education leaders and local partners to support the implementation and sustaining of evidence-informed practice. This includes facilitating training, providing 1-2-1 support, developing resources, and working with clusters of schools and multi-agency partners in local areas.

Focus: Working directly with leaders to build their capacity to lead, implement and sustain evidence-informed practice change.

Best suited to: Those with experience of leading in education and working closely with school leaders to support evidence-informed implementation.

You are this sort of person:

• You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen.

• You understand the education sector. You have extensive experience of working in and with education settings and really understand how schools, colleges and/or Alternative Provision settings tick. You might have previous experience of supporting school leaders to reflect on and adopt evidence-based practice.

• You build strong professional communities.  You build great relationships, facilitate inclusive spaces and help people to connect. Communication both in writing and verbally are key strengths.

• You have experience of supporting and developing education leaders.  You have experience of enabling them to sustainably develop their leadership, policies and practices and improves the lives of young people. You can develop helpful resources and impactful sessions which support leaders.

• You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You care more that good things happen than who gets the credit. You are a great and supportive team player.

• You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.

• You understand young people. You understand what the lives of vulnerable young people can be like, and you understand some of the organisations that work with them, ideally through first-hand experience.

• You are committed to equality, diversity and inclusion.

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of violence affecting children and young people.

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.

Hybrid Working

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.

To Apply

Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below. Please submit your application by Monday 8th June at 12pm

Please indicate your preferred role by answering the relevant questions below. Please note, we may also consider you for the other role, if appropriate.

Question 1 (all candidates):
How have you successfully supported education leaders to improve their practice or leadership? Be specific about your actions and their impact.

Question 2 (Please answer one, depending on your preferred role):

Question 2a – Senior Change Manager, Education Network:
Describe your experience of building, leading or sustaining a professional community or network of education leaders. What was the context and scale, and what impact did it have?

Questions 2b – Senior Change Manager, Practice Change:
Describe a time when you supported education leaders to implement a change in practice that was challenging to embed. What made it difficult, how did you support them, and what was the outcome?

As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.

Interview Process

This will be a one stage interview process. Interviews will take place the week of 22nd June 2026

Please Note: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.

Benefits Include

• £1,000 professional development budget annually
• 25 days annual leave, 3 days end of year shut down, plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support
• Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%.

Your Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Join an amazing charity that makes a difference for more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

​We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

​As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

​About you:

The Data Integration and Automation Officer is an exciting role at MDUK, that will sit within the Finance and Resources Team.

​You will:

• design, build, and maintain automated data synchronisations across organisational systems, taking ownership of end-to-end workflows from requirements through to implementation and handover.

• work closely with multiple departments to understand data requirements, modernise data processing practices, and deliver reliable automated data flows using tools such as APIs, Power Automate, and Python. 

• be a technically skilled and collaborative professional with experience in API integration (REST/SOAP), automation tools such as Power Automate, and Python-based data processing.

• require strong knowledge of data management principles, including validation, transformation, and system integration across platforms such as CRMs, finance systems, and cloud applications.

• be responsible for designing and delivering end-to-end data workflows, from requirements gathering through to deployment and documentation.

• be confident in engaging with non-technical stakeholders, lead workshops, analyse existing processes, and implement practical improvements.​​​​​

About us:

​Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. ​

This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

​Values and behaviours:

• A positive attitude and approach that reflect the charity’s values.
   
• Seek opportunities to contribute to the development of the charity.
   
• A commitment to and an understanding of disability issues, equality, diversity and inclusion.
   
• Always demonstrate role model behaviour.

​

Benefits:

​We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

​Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

Location: We operate a hybrid model (home and office, London SE1). 

​Closing date: Friday, 5th of June 2026
 

NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.
 

Please download the job description to see full role responsibilities

Job Title: Traveller Equality Caseworker

Job Type: Full-time (35 hours per week)

Contract: Permanent, subject to continuation of funding

Location: Hybrid working with regular travel across England & Wales. Office located in London. Hybrid / flexible working arrangements may apply

Reporting to: ICPO London Operations Manager

Terms of Employment

• This is a full-time position (35 hours per week).
• The successful candidate will be employed on a permanent basis, subject to funding, which will include a 5-month probationary period.
• Salary will be commensurate with experience.
• 25 days Annual Leave.
• Company Pension Policy.
• Flexibility and a willingness to travel (including to prisons)

To apply: Click Apply Now Below 

The Traveller Equality Caseworker will provide an advice, support and information service to Irish Traveller people in prison in England and Wales and their families. Working as part of a small specialist team, the post-holder will manage a caseload of clients with complex needs, ensuring a trauma-informed, culturally sensitive, and rights-based approach at all times.

The role includes delivering targeted advocacy and equality focused support to Irish Traveller prisoners and their families, recognising the specific barriers and discrimination they may face within the criminal justice system.

What we're looking for: 

· A formal qualification in a relevant discipline, or significant relevant professional experience

· Excellent communication and interpersonal skills, with the ability to build trust with vulnerable clients

· Experience of working with marginalised or hard-to-reach communities in a respectful, culturally competent and anti-discriminatory manner

· Proven ability to manage a varied caseload and prioritise effectively in a small, busy organisation

· Understanding of confidentiality, professional boundaries, and safeguarding responsibilities

· Competent IT skills and experience maintaining accurate case records

· The ability to work independently and as part of a collaborative team

· A proactive approach to problem-solving and adaptability in a dynamic work environment

· Strong organisational and administrative skills to handle multiple responsibilities and meet deadlines

· The role will require an Enhanced DBS check and Enhanced prison vetting

· Right to work in the UK

About ICPO London

ICPO London works to support Irish people in Prison and their Families. Delivering services across England and Wales we aim to support people with the challenges of imprisonment and rehabilitation. This is achieved by engaging in casework to provide information, support, and advocacy. ICPO services include; intensive case management, family support work, prison visits, information and advocacy on a wide range of issues and policies, including repatriation, health and discrimination.