RedbridgeCVS is a well-established and highly regarded membership organisation supporting the local voluntary, community and social enterprise sector. We are a small, friendly team based in central Ilford just 20 minutes by train from Liverpool Street station. 

We are seeking a skilled and highly motivated Office Manager to join the team at an exciting time of development.

The Office Manager will play a key role in ensuring the smooth running of the organisation. The post-holder will lead on the day-to-day management of the RedbridgeCVS office and provide administrative support to the Chief Officer, staff team and Board of Trustees.

This is a varied role working with all members of our team, and so we are looking for someone who is dynamic, solution-focused and flexible in their approach, and who is committed to continuous improvement and isn’t afraid to suggest new ways of doing things.

The successful candidate will be highly organised with excellent attention to detail and the ability to communicate clearly and confidently with a wide range of stakeholders.

The closing date for applications is midnight on Sunday 15th March. Interviews are expected to take place on Tuesday 24th March.

The Psychosynthesis Trust is a small educational charity that has a rich 50- year history of enabling human potential in the UK.  Our founders were pioneering leaders in education, psychology, science and spirituality and we continue to work at that nexus today.  Our purpose is to bring about wholeness in a fragmented world. 

We offer transformative learning experiences, counselling and psychotherapy and rooms to hire in the heart of London at our 92-94 Tooley Street building. 

Our values and our culture consider the whole, both in terms of individuals and society, as well as from an organisational perspective. We orientate to working with the qualities of love and will, bringing the principles of curiosity, inquiry and responsibility to our work and to each other.

The breadth and depth of The Psychosynthesis Trust’s training, counselling services and room-rental offering has developed significantly over the past 6 years.  With this increased growth and with the intention of wanting to help more people ‘know and transform themselves’, we are entering a new phase of the Trust’s life cycle.  As such, we are looking for a new Operations Manager who can help us develop and implement solid foundations and infrastructure from which to expand our work.  

The Context of the Operations Manager Role

As a member of the Operations team, you play a crucial role in maintaining the infrastructure for the community. It is part of a front facing team who are a first response for the building and all facilities. You will work with staff across all departments to make sure the core operations of the organisation are running effectively. Often troubleshooting live issues and thinking resourcefully about ways to respond to unusual and in-the-moment situations are part of this role.

A key focus for the Trust and for the Operations Manager in the coming years will be on imbedding integrated processes for the running of the building and developing excellent customer service standards.  We want the Trust to support the whole community in their different activities; be it delivering training, therapy, running events, or being a student. This role will also work closely with the core team with IT and systems issues and to build the team knowledge base, clarifying our ways of working to help support decision making and enabling improvements.

The right candidate will be a brilliant multitasker, able to juggle larger ongoing improvements with smaller day to day management. Keeping the longer-term goals in sight will maintain a smooth current state. You will have an appetite for wanting to understand how to grow and scale our operations to support our organisational growth, working closely with the Finance and Operations Director. We are looking for a candidate that is comfortable working with complexity and challenges that come along with process change while maintaining business as usual for customers.

We are looking for someone who is ready to support some exciting developments, as we have several large projects in motion that will be implemented over the next 6-18 months. You will be involved in changes that will improve the day to day running of our facilities at Tooley Street. 

We value diversity and the intersectionality of people and their backgrounds.  This is important to us as we seek to cultivate a creative and more expansive and inclusive attitude to difference in ourselves, our communities and our society.  So, we are particularly keen to receive applications from Black, Asian and minority ethnic, people with disabilities, people who identify with being LGBTQIA or people who identify with being marginalised.

This is an exditing role for someone who wants to be part of a growing organisation on the pioneering edge of adult learning and education. We are a small team so there is great opportunity for personal and professional development and to feel like you are making a difference!

The Purpose of the Role

The purpose of the role of the Operations Manager is to lead, develop and to ensure implementation the overall strategy for The Trust’s operations functionalities.

 Summary of Responsibilities and Accountabilities

• Effective function of the building and its facilities; including operation, space, technical and function, as well as secure and compliant with Fire, Health & Safety legislation.
• Managing the roles that engage with our Community, ensuring the highest levels of service of our provision are upheld and that the impression and environment reflects that and of our values.
• Aligning with our Programmes and Counselling Services teams to ensure the provision best facilitates our core work.
• Strategically proactive on how we maximise our space and resource and what relationships can be forged with our neighbouring community that will impact this.

Key Functional Responsibilities and Accountabilities

• Building and Facilities function, including
  • Manage cleaning and caretaking of the building with our internal team, regulating hours worked to remain in “contact” with a team that works out of hours whilst being maintaining regular contact through email and phone (inside and outside of office hours).
  • Managing and reviewing all building and operational contractors, suppliers and services, ensuring we use organisations that align with our values and that we get the best quality of service within set budgets.
  • Maintaining building services, such as waste, heating, lift and internet, including updates and testing where necessary.
  • Managing the tangible assets of the Trust, including equipment and budgets.
  • Ensuring that the building complies with updated statutory requirements including Fire, Health and Safety legislation.  Supporting the whole team in building skills and knowledge base of those statutory requirements as part of the audit function.
  • Ensuring the impression and aesthetics of the building expresses our values and represents the quality that we provide in our core work.
  • Continuously assessing our environmental footprint and changing resources to reflect a better relationship and responsibility of the Trust’s climate.
  • Support of a potential building renovation in its planning, management and implementation stages.
  • Managing purchases and inventory, such as cleaning, stationery and refectory supplies, and ensuring logs and invoices are presented to Finance team.
  • Being available for any out of hours contact when emergencies arise.

• Community, including
  • Line management of Community Host and reception function, with an accountable overview of the Community Hosting Support team that requires recruitment.
  • To create an outstanding provision of service that is experienced by every facet of the community at all times.
  • Ensuring all Training and Counselling rooms are well maintained and appropriately equipped and set up to support Programmes team, course participants, students, trainers and room renters.
  • Develop strong working relationships with counsellors, trainers and room renters, ensuring inquiries and specific needs are met with positive outcomes.
  • Supporting the community in the launch of a new room booking system ensuring continuity of service.
  • Managing the standing orders of the room rentals, calculating these quarterly, and regular invoice management in liaison with the Finance team.
  • Review of all community agreements and collaborating with the Marketing and Communication Manager to ensure website content is up to date.
  • Develop an advisory Community Ecosystem that draws on the broadness of our building users and brings in the voice of the community to consult on feedback and matters arising.

• Core work support, including
  • Collaborating with the Programmes Director and the Programmes and Counselling Services teams to support the strategic needs of the core work of the Trust.
  • Administration and maintenance of the Student Lending Library.
  • Supporting all teams in everyday IT and systems support, whilst supporting skills and knowledge growth, and managing IT contracts and subscriptions through our Office365 platform.

• Strategy, including
  • Develop reporting of the room rental business to build and feed an annual strategy set out by the Finance and Operations Director in the Trust’s impact goals.
  • Develop the strategy to cultivate community, aligning with the Communications and Marketing Manager, enabling our community business model to be benchmarked, set out through market analysis, and consider how to position our provision.
  • Build new relationships locally to further cultivate our community with organisations and groups that align with our purpose and values, including our key stakeholders (local authority, First Mile).
  • Reduce the perishability of unused rooms by developing a strategy that introduces new organisations and groups to the Trust

How to Apply: 

Please explain in no more than 2 pages why you’d like to work for The Trust, what skills and attributes you will bring to The Trust, and what experience you have that fits with this role.   We are also interested in hearing about your life story and how this aligns to your purpose, strengths and interests. Please send this, along with your CV to Jamie Joyes, Finance and Operations Director at the address provided.  More information about this role can be found on the Trust’s website.

We are particularly keen to receive applications from Black, Asian and minority ethnic, people with disabilities, people who identify with being LGBTQIA or people who identify with having been marginalised.

We're a small, effective team looking for the right person to take us to the next level. We make a big difference to the lives of thousands of people each year, many of them marginalised, by building from the ground up, investing in our clients and earning their trust. We know we can do even better, by making our systems and processes more consistent, facilitating collaboration between our programmes, and having the data we need to monitor, evaluate, and learn systematically from what we do.

Our relational, developmental behaviours apply as much to the way we treat each other as the way we work. If this is the right role for you it will be because you want to learn and grow as a person and a professional. Initially, it will include project management of our move to a single CRM and a single online portal, in partnership with Do-it, alongside management of our Core Services team. You will work with our senior managers so that, as the systems upgrade moves to a conclusion, you will have developed the skills, knowledge and experience you need to to take on senior management responsibility for our systems and back-office processes.

We are seeking an energetic and motivated Manager to lead our local grassroots Charity serving the diverse population of West Hampstead in the London Borough of Camden.

We need a good all rounder who will seek out and take advantage of opportunities to develop new services and activities; ensure current projects are delivered to a high standard; manage staff, resources and finances; and raise funds to ensure our long term sustainability.  The new post holder will be supported by a staff team, a  board of trustees and local volunteers.

If you have experience in fundraising from trusts and foundations; community development; charity management, governance, networking and maintaining strong partnerships, excellent people management skills we would love to hear from you.   Closing date: Thursday 19th March 2020  Interviews: Monday 30th March 2020

This is an exciting opportunity for an experienced Operations Manager wanting to make a difference for young Londoners in the effective running of one of London’s best respected youth charities. 

The Avenues Youth Project in W10 was established in 1979. Our mission is to support young people who might not otherwise get the opportunity to flourish.

The service currently operates 6 days a week, with much scope to develop new programmes.Our trained youth workers provide stimulating activities including music, sports, radio broadcasting, cooking, design and employment pathways all tailored to the needs and ambitions of our young members. In addition, we run programmes during school holidays through the day and into the evenings.

Avenues offers a vital resource for the local community, providing free opportunities in a safe, attractive environment for young people to develop educationally, socially and personally through an exciting and wide range of sport, creative arts and practical skills. 

Purpose:

The Operations Manager role is varied and offers plenty of scope to make a real difference to the fortunes of this aspirational youth charity. The Operations Manager will assist in many aspects of the day-to-day running of the organisation alongside the Chief Executive.

The role  provides much needed support to the Chief Executive, Staff team and Trustees in the proper and efficient running of the organisation at an exciting time of growth.  The Operations Manager role ensures we keep our members safe, provide outstanding services and raise our profile and safeguard our reputation with all stakeholders. 

It is a critical role in our transition from under-funded youth organisation to a thriving social enterprise helping young people to achieve their dreams.

Key Responsibilities

You will:

• Work to the Chief Executive as part of a small team.  You will work to make your role fit the vision and purpose of the organisation.

Building 20%

• Attend, service and respond to the priorities of the Building Sub Committee;
• Be responsible for a 2nd phase of major renovation in 2020, project managing the building works, ensuring they are delivered on time and within budget to a high standard.
• Assist the Fundraiser in preparing capital fundraising applications and provide reports for monitoring of grants; 
• Manage annual repairs, maintenance and cleaning budgets to ensure the safe running of the building;
• Maintain an up to date calendar of cyclical preventative maintenance tasks and services
• Be responsible for ongoing maintenance to a high standard within budget including reviewing and overseeing existing and new contracts to ensure best value for money;
• Liaise with Licensees (currently Open Age and TBAP) and Avenues staff to ensure we deal with any arising defects in a timely and professional manner;
• Maintain a register of preferred providers of maintenance and repairs services;
• Draw up and maintain an asset register;
• Ensure compliance with all buildings and Health and Safety requirements.
• React to any of the repair/maintenance of the building in a timely manner

Events 15%

• Provide operational support to the Fundraising Committee in the planning and execution of fundraising events, whether organised by our supporters or delivered in house;
• Manage the fundraising events budget
• Minute taking for fundraising committee

Digital and Data 15%

• Lead the transition from analogue data collection to digital record keeping
• Support youth work team in understanding and using data collection tools
• Facilitate improved data gathering and analytics through the research and implementation of an affordable CRM system – in the short-term consolidating Office 365 databases into one single central database of contacts;
• Maintain up to date clear record of grants received – ensuring monitoring deadlines are met
• Ensure our IT equipment is properly maintained and protected.

Management 10%

• Line manage five members of staff and contractors;
• Convene and chair a fortnightly management team meeting;
• Be responsible for issuing employment contracts;
• Leading role in HR issues ensuring good practice and compliance;
• Be responsible for staff wellbeing, team building and internal information sharing;
• Manage the training, volunteers, management committee and staff welfare budgets

Volunteers 10%

• Recruit and manage expert volunteers for key roles;
• Carry out inductions and ensure relevant checks are carried out and training provided.
• Relationship management with supporters of Avenues – including introductions, inductions & tours.

Admin 10%

• Screen emails, take phone calls and respond to enquiries where appropriate;
• Maintain an efficient and tidy office reviewing and updating hard copy and electronic filing systems;
• Help establish new systems and templates that will save time in answering regular queries;
• Schedule diaries including shared calendars, bookings, holiday cover and trades/building improvements;
• Analyse and integrate Views and our use of it as an organisation;
• Manage annual stationary budget.

Communications 5%

• Manage a Comms Officer (not yet appointed) overseeing the distribution of high-quality information to supporters via a regular e-newsletter and other social media;
• Oversee the implementation of an exciting new rebrand (close to completion) of the Avenues in 2020 across multiple channels (digital, printed and building signage/design)
• Ensure the values of Avenues are practised by all staff, contractors and volunteers at all times;
• Circulate a monthly internal newsletter/bulletin to staff promoting AYP values, highlighting team successes across different parts of the organisation, recognising our good practice, rewarding success and fostering good-will;
• Assist the Chief Executive and board of Trustees in ensuring we comply with latest data protection regulations;
• Ensure highspeed wireless broadband and secure IT and network access for staff and users throughout the building;
• Manage PR and social media budget.

Lettings 5%

• Following the refurbishment programme maximise letting of newly available spaces in the building (commercial kitchen, recording studios, dance studio);
• Manage a bookings calendar and arrangements for taking deposits;
• With the Chief Executive draw up a hire agreement for all occasional hires;
• Liaise with existing Licensees ensuring timely payment of rent, rent reviews, schedule of condition, risk assessment etc.
• Ensure all fire and emergency procedures are in place, understood and adhered to by all staff and regular users;
• Ensure we are adequately covered for building and public liability insurance and that we comply with the terms of the contract and current legislation at all times;
• Ensure we foster good relations with our neighbours.

Donations 5%

• Retain a register of donors and tailor regular communications with them.
• Maintain landing pages of the fundraising sites like Virgin Money Giving
• With the Chief Executive execute targeted plan for identifying and cultivating donors and corporate sponsors

• Relationship management with donors (both corporate and personal)

Other

• The job is not limited to the above duties, as the organisation grows and at different times of the year the priorities may shift leading to additional reasonable responsibilities as the role requires.
• Writing/editing policies – ensuring we are compliant and up-to-date with current legislation.

Person Specification

You are educated to at least a second-class degree level or have similar relevant experience;

You have a proven track record of successfully completing complex tasks to a high standard; 

You have experience as a line manager;

You are an energetic, self-motivated individual, good at working with and motivating others;

You are organised and work methodically, but are comfortable working under pressure and unflappable in the face of unforeseen priorities.

You are as happy to be delegated tasks as you are to make this job your own;

You are a multi-tasker, possibly worked in production and a busy office environment;

You have proven success in management and ready for a senior role.

You are computer and systems literate to a high level,

You are personable, patient and proactive

You can be relied upon to foster good relations with stakeholders.

You are required to make your role fit the vision and purpose of the organisation.

Please send your CV and attach a detailed cover letter to apply

About you

You’re someone who loves multitasking and really makes things happen. You have strong IT skills and you’re a natural organiser who can build systems for managing a wide range of ongoing and ad hoc tasks. You’re comfortable adapting plans and working in a fast-paced environment where things can often change. When you’re faced with tasks and challenges you use your initiative and can-do attitude to work out the way forward, but you also know when to check in with the team.

About the role

You’ll keep both the Help Refugees office and team ship shape, helping ensure colleagues are supported and have the resources they need. You’ll also act as a friendly and effective first point-of-contact for enquiries by email, phone and social media.

Your roles and responsibilities

Day-to-day office management: 

• Troubleshooting IT issues
• Acting as point of contact with all office facilities – security, repairs, IT, FOH, cleaners, rubbish disposal
• Ad Hoc expenses for the Senior management team – COO, Head of Programmes and Head of Partnerships
• Maintaining an office operational budget to track spending and manage expenditure
• Maintaining the office environment by ensuring stationery, tea and coffee levels are topped up and plants are watered
• Creating and implementing office management systems and leading on keeping the office tidy 
• Managing stock of Choose Love merchandise, collecting additional stock from storage when needed and occasionally ordering new stock 
• Managing stock of tablets and payment devices and ensuring everything is charged
• Managing stock of buckets, chargers and simple event signage so it’s easy to send out for events
• Organising and overseeing couriers and shipping locally, nationally and internationally
• Hand-delivering items to VIPs 
• Booking meeting rooms 
• Taking minutes for team meetings
• Paying cash and cheques in to the bank 

Acting as a first point-of-contact for enquiries: 

• First point of contact with the general public representing the organisation’s voice and tone on emails and messages 
• Replying to emails sent via website, prioritising anything urgent, sharing emails with relevant team members in a timely manner as required
• Replying to messages and comments on social media in a friendly timely manner
• Completing a range of other ad hoc tasks, depending on the needs and priorities of the organisation

Salary: 23-26k, depending on experience. Based in the Help Refugees London office, Somerset House, Strand, London WC2R 1LA. Two-year contract, full time role, with six-month probation period. Applications to be submitted by 9am, Monday 9th March. 

Help Refugees does not discriminate in employment matters on the basis of race, colour, religion, gender, age, sexuality or any other protected class. We support workplace diversity and believe it creates dynamic, relevant organisations, fostering spaces for innovation and creativity. We are working hard to increase the diversity of our team and encourage you to be a part of it.

We are committed to making our roles and culture inclusive. We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.

Project Manager - Interim, part-time

Our client is entering a period of change in the organisation as they look to move offices and merge with a neighbouring scheme. For this process to be successful they need an organised and efficient Project Manager who can lead on the practicalities of this project.

The post will require a high level of organisation, problem solving skills and a willingness to get involved at all levels.

Main responsibilities
* Update systems and storage ready for merger and move- organise what we need to keep and ensure its stored/filed appropriately including digitising where possible. Ensure database and electronic filing systems are up-to-date and organised
* Map existing process around volunteer management and families referred into the scheme with a view to streamlining and improving per-merger.
* Audit and understand existing office set up including suppliers and payments
* Develop and execute a plan for the practicalities of the merger- look into phone systems, IT, website and options to integrate.
* Plan practicalities and support with office move- what to keep, what to shred, how to dispose of anything unwanted, where to source additional items etc.
* Arrange and support practicalities of moving- packing, removal company, moving of contracts etc.
* Any additional duties in line with the project

Role: Project Manager
Location: Lambeth
Employment Type: Temporary, 11weeks ASAP
Salary/rate: £17.03ph
Working hours: 21hrs pw
Ref: 73374PMR
CLOSING DATE: ASAP

I am currently working with a charity organisation based in Sidcup, who are looking to recruit a HR Manager on an 18-month fixed term contract.

The post holder will be responsible for the provision of a comprehensive HR transactional service to the group through the management and leadership of the team.

The main accountabilities held within this role will include:

• Ensure the organisation is provided with a high-quality HR transactional service that meets the needs of the organisation through the management of the HR Admin team
• Provide advice and guidance to managers and employees on HR
• To keep up to date with current employment legislation and assist the HR Shared Services Manager with the reviewing and drafting of policies 
• Assist the HR Shared Services Manager with initiatives, undertaking research
• Manage the employee life cycle working with the Recruitment and Payroll functions
• To build excellent internal relationships across the Group to understand their HR requirements and ensure they are achieved
• Undertake reporting analysis of data from the HRIS

Experience desired: 

• Employee life cycle from onboarding, changes to contracts and leaving the organisation etc
• Knowledge of HR administration processes and compliance
• Knowledge of safer recruitment practices
• IT literate with experience of HR Information Systems
• Managing a team
• Knowledge of UK & European employment legislation, including the application of TUPE Regulations
• Knowledge and understanding of HR best practices, and how to apply these to support the Group’s strategic plan 

If you are looking for your next assignment and have the relevant skills and experience for the role, please submit your application ASAP to be considered for this exciting opportunity.

Dementia UK’s Admiral Nurses provide the specialist dementia support that families need. Admiral Nurses offer specialist one-to-one support to anyone affected by dementia. We work together with families and other dementia services, using our experience and expertise to foresee and avoid crisis, and upskill others in the care pathway.

Our Information Services team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital DUK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.

To ensure we are able to deliver our digital vision; we are fast moving into the world of cloud computing where all technical staff members are required to engage, adapt and meet the demands within the industry to support the smooth transition.

We must keep the critical IT Infrastructure running and ensure that our staff have a positive experience when using technology. The First Line Support Officer will support multiple systems under the supervision and guidance of the Senior Systems Administrator and develop and maintain excellent relationships with users.

Please note that only applications including a CV and covering letter will be considered.

Interviews are due to take place week commencing 9th March.

Do you want to help create a more sustainable world?

We are looking for an inspiring, proactive, and outcomes-oriented Principal Change Designer to drive our work on accelerating sustainability impact through designing and implementing ambitious system change projects, focused on the climate crisis and net zero opportunities.

About us

Forum for the Future is a leading global sustainability non-profit. For over 20 years we’ve been working to accelerate the shift to a sustainable future by transforming the systems we live in.

We specialise in addressing critical global challenges – from keeping global warming within 1.5 degrees to ensuring more sustainable food systems and livelihoods – by working in partnership with business, governments and civil society to catalyse change.

We are a global team of 60+ people, with offices in London, New York, Singapore and Mumbai, and are in an exciting growth phase with expansion in new markets in Asia and the United States. This post sits within the UK / Europe team – a delivery team of strategists and change designers focused on working with Forum’s external partners and multi-stakeholder coalitions to deliver transformational change.

We at Forum for the Future believe in being courageous, adaptive, inquisitive, respectful, empathetic and playful.

Your role

Your role will focus on accelerating sustainability impact through designing and implementing ambitious system change projects, focusing on the climate crisis.

The post holder will:

• Lead on content expertise in climate change, from science to solutions
• Lead the design, delivery and management of Forum’s flagship projects, which aim to deliver system change
• Work closely and nurture high-level relationships with Forum’s network of partner organisations and other key stakeholders
• Ensure we truly incorporate the justice element of climate change into Forum’s work
• Develop and fundraise for new projects that can deliver transformational outcomes

About you

Our ideal candidate:

• is passionate about sustainability with deep knowledge on climate change
• is committed to ensuring that the debate around climate change incorporates climate justice and the intersection with poverty, gender, race, class, etc.
• is adaptive and resilient in the face of complexity and uncertainty
• can juggle working across a number of different projects and teams
• is effective at highly distributed and networked ways of working, and adept at using digital platforms
• has experience of working processes that contribute to systems change - which might include applied systems thinking, design, transformational learning, social innovation, collaboration, sustainability transitions
• enjoys working with a diverse set of people across different geographies
• has experience working on climate change projects at a global level
• is a natural communicator and knows how to translate complex ideas and processes effectively to different types of audiences
• knows how to build and nurture strong stakeholder relationships and networks
• is a strong facilitator and speaker
• has a curious and analytical mind, natural making connections and understanding how things fit into the bigger picture.
• strong manager – of time, budgets, people and project teams.

Together we can reinvent the way the world works.

A unique role in a unique organisation.

Pilotlight is a dynamic, award-winning social enterprise with established bases in Central London and Edinburgh, which transforms the lives of disadvantaged people in the UK. We do this by offering charities and social enterprises access to the strategic business support they need to become more efficient, effective and sustainable. Through a managed process of coaching and mentoring by teams of our business members (Pilotlighters), we help the charities and social enterprises we work with to develop their strategic knowhow, strengthen their organisations and, ultimately, increase their impact. In London we are currently supporting over 150 charities and social enterprises – working on a diverse set of issues such as homelessness, domestic violence, mental health, education and youth work and support services for the elderly - using the skills of over 500 Pilotlighters.

The Charity Partnerships Manager is an exciting new opportunity that has been created within the team to further Pilotlight’s strategic objectives of increasing our reach and innovating our offer to charities and social enterprises. You will lead the recruitment and selection of Pilotlight partner charities, ensuring that the impact our support has is optimal, and that we are achieving our targets across all Pilotlight programmes. 

This is a new role within the Operations Team, to ensure that we have the correct systems and processes in place, particularly to support the expansion and successful delivery of the programmes run with our corporate partners. As such, you will have a keen eye for detail, be highly organised and be proactive in identifying and implementing improvements needed.

We are looking for someone who is familiar with the not-for-profit sector and the issues faced by charities and social enterprises. Alongside excellent communication skills, you will be IT confident and enjoy the challenge of managing data and implementing new systems.

You will be working as part of a talented, dedicated, friendly team and will have the opportunity to be involved across all aspects of our work.

Closing date: Sunday 1st March

Interviews: Applications will be reviewed and interviews carried out on a rolling basis

Pilotlight is committed to an equal opportunities policy.

Please note we can only respond to shortlisted candidates.

Applicants must have the right to work in the UK.

The Marylebone Project is one of the largest women’s hostels in the UK for women affected by homelessness. We provide shelter, education opportunities, spiritual space and events in a welcoming and secure environment.

We are recruiting for a General Manager to join us at this key time of our work. As General Manager you will be the leader of the project and will be responsible for ensuring the smooth running of the project and leading the management so they can deliver their goals. 

You will be someone who is able to work well with a busy workload and manage responsibility positively to bring about change. You will be an excellent manager of people and for this we are looking for someone who can get the best out of people, inspire them and provide appropriate coaching and support for them. You should also be an effective project manager, able to ensure projects are delivered on time and to a high standard; therefore communication skills are essential. 

You will report direct to the Homeless Projects Manager, who oversees our work in London and Cardiff, but this role will be responsible for the day to day management of the project.  As leader of the Marylebone Project, you will be a key advocate for our work and therefore a heart for what we do is essential. We want someone who knows about the challenges of homelessness and is passionate, committed and dedicated to our vision to end homelessness. You will need to be someone confident about profiling our work whether in person or using social media, and who can also ensure that the Marylebone Project works in line with the vision and values of Church Army. 

This role will mean you are a leader within the organisation, and although you do not have to have a Christian Faith to do the role, you should be in sympathy with the vision and values of Church Army

Operations Manager

28 hours per week 

Salary: £35,000 per annum pro rata

Fixed term contract with possibilities of extension

The Latin American Women’s Rights Service (LAWRS) is a human rights and feminist organisation led by and for Latin American migrant women in the UK. Our work is dedicated to supporting the immediate and long-term needs of Latin American migrant women exposed to violations of their fundamental human rights; facing violence against women and girls, exploitation or trafficking; enduring difficult living and working conditions in low paid jobs, and facing barriers to social protection. 

Around 5,000 women use our services every year, benefitting from practical and emotional support, learning new skills and improving their own opportunities. We strive to provide essential tools for women to empower themselves in their pursuit of personal and social change, and to carry out evidence-based campaign and policy work.

The Operations Manager will work closely with the Director and Fundraising and Development Manager to further develop, plan and implement LAWRS’ operational plan, ensuring the sustainability of the organisation and its ability to continue successfully reaching its aims.

The post holder will be responsible for the smooth running of LAWRS frontline services ensuring efficient processes and effective line management for our high-quality project delivery and in accordance to business and training and development plans, policies, procedures and quality standards, cross-team working, accreditations and audits requirements.

CRM Data Developer
Social Welfare Charity
Permanent
London

Charity People are excited to be working with one of the UK's largest social welfare charities in the search for a CRM Data Developer to join their dynamic team.

The charity offer help to older people when they need them most. They support the elderly by providing them with help and advice on healthcare and wellbeing. The charity also offers community support, run campaigns and conduct research to improve the lives of the elderly. This charity's mission is to empower and connect older people to live healthy and active lives independently. At core, the charity values - integrity, compassion, equality, diversity and inclusion.

The organisation is expanding their Customer Relationship Management team and are looking for a CRM Data Developer to support the development of data flows and Data Integration Solution. The CRM Data Developer will be responsible for the commissioning of new data flow, as well as the development of processes that increase efficiency and accuracy of data upload. Responsibilities will also include the management of data integrated into the CRM platform and BI Solution - ensuring the successful deployment of UAT solutions into production.

As the CRM Data Developer, you will be responsible for producing test plans and perform unit and system tests of develop solutions. Other duties will include administering the CRM and associated systems; reporting issues and implementing resolutions, maintaining a library of custom processes and documentation. You will be personable and have the ability to establish and maintain good working relationships with external suppliers and internal customers.

We are looking for applicants who have at least 3 years' experience in database management and at least 5 years' experience of software specification - including profiling QL queries. You will be approachable, diligent, and able to use your strong technical skillset to manage a complex database system. You will be highly organised, have a keen eye for detail and be comfortable with working in a high-paced environment on a diverse set of tasks. As the CRM Data Developer, you will also have the ability to work confidently and accurately with large volumes of data in order to make informed decisions and recommendations. A degree in Maths or an IT discipline in desirable.

If you would like to apply, please send you CV to Neil Hogan ASAP!