It systems manager jobs in Charing cross, greater london
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The Royal College of Radiologists is seeking a Service Desk Support Coordinator to join our high performing and well respected IT team. The team supports both day to day office users and the College’s expanding, business critical examinations operations, which represent a significant part of our income and reputation.
This role is central to the delivery of excellent IT services. You will provide 1st and 2nd line support to end users, contribute to the ongoing maintenance of our IT infrastructure, and work closely with a wide range of internal and external stakeholders. Your focus will always be on delivering outstanding customer service, meeting Service Level Agreements (SLAs), and ensuring a positive experience for every user.
As the Service Desk Support Coordinator, you’ll be the approachable and knowledgeable face of IT at the Royal College of Radiologists. Acting as the first point of contact, you’ll support staff, Officers, Examiners, and remote users with IT and Audio Visual systems. From resolving technical issues and managing service requests, to supporting high stakes examinations and ensuring meeting spaces run flawlessly, your work will have a visible and meaningful impact across the organisation.
If you’re passionate about technology, thrive in a service focused environment, and enjoy solving problems, this is an excellent opportunity to contribute to a respected and forward thinking professional body.
What you’ll do:
- Provide responsive, customer focused IT support via Freshdesk, Microsoft Teams, email, phone, and in person
- Log, manage, and resolve IT support tickets in line with agreed SLAs
- Support a wide range of technologies including Windows, macOS, Microsoft 365, Active Directory, and mobile devices
- Assist with user onboarding, training, and the creation and upkeep of technical documentation
- Deliver reliable Audio Visual and video conferencing support for meetings and events
- Provide IT support for examinations and events, occasionally outside standard working hours
- Work collaboratively with HR, Digital Products teams, and external technology partners
What you’ll need:
- ITIL Foundation certification or equivalent practical experience in IT Service Management
- Hands on experience with service desk ticketing systems and supporting Windows and macOS environments
- Working knowledge of Microsoft 365, Active Directory, and end user device support
- Strong troubleshooting skills across hardware, software, and basic networking
- Excellent communication skills with a customer first mindset
- A proactive, self motivated approach and a genuine enthusiasm for learning and development
- A commitment to data protection, information security, and sustainable working practices
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Age UK is recruiting for a Cloud Infrastructure Engineer with significant DevOps, Scripting and Azure experience to design, automate, and optimise our cloud-based infrastructure on a permanent basis. You'll build modern Azure solutions, automate processes using PowerShell, C#, Azure DevOps, Git, Bicep and ensure our cloud environment is secure, scalable, and efficient.
You'll manage and enhance key platforms including Azure, Microsoft 365, Active Directory, and Microsoft Entra, while overseeing monitoring, performance, and lifecycle management. You'll also strengthen security through proactive vulnerability management, automated remediation and robust backup strategies, supported by strong networking knowledge.
This collaborative role involves working closely with teams across the business, supporting day-to-day operations, and maintaining clear technical documentation. If you're passionate about cloud engineering and automation, this is a great opportunity to make a real impact.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office once a fortnight. Travel costs to the London office are not covered by the charity.
Age UK internal grade - 5LT
Closing date for applications 20th April, 2026.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Azure DevOps experience including pipeline creation, management, optimization, and release. (A, I)
* Infrastructure as Code experience deploying and managing Azure infrastructure programmatically through automation (Bicep, Terraform, or ARM templates). (A, I)
* In-depth experience with Microsoft Azure, with emphasis on automation and scripting. (A, I)
* Proven experience deploying and managing IaaS and PaaS workloads on Microsoft Azure. (I)
* Experience in effectively addressing vulnerabilities. (I)
Skills and knowledge
* Advanced scripting skills (preferably PowerShell and C#) with demonstrated ability to build complex automation solutions. (A, I)
* Ability to architect and implement solutions across the Azure platform (App Services, Functions, Storage, Networking, Virtual Machines, etc.) (A, I)
* Demonstrated ability to work autonomously and make independent decisions, as well as effectively collaborate with cross-functional teams. (I)
* Proficiency with Git source control and workflows. (I)
* Understanding of IaaS/PaaS/SaaS approaches to infrastructure and
their trade-offs. (I)
* Understanding of IT security principles. (I)
* Understanding of common networking concepts and protocols. (I)
Personal attributes
* Strong communication skills, verbal and written. (I)
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience with container technologies (Docker, Azure Container Instances, Azure Kubernetes Service) (I)
* Linux management experience (I)
* Familiarity with monitoring and observability tools (Application Insights, Log Analytics, Azure Monitor). (I)
Skills and knowledge
* Understanding of the product lifecycle, from inception to decommissioning. (I)
* C# development skills for custom tooling, Azure Functions, and automation utilities. (I)
Personal attributes
* Relevant Microsoft Azure certifications (AZ-104, AZ-305, or AZ-400). (I)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Lead with compassion. Deliver excellence in dementia care.
Age UK Enfield is a values‑led local charity supporting older people to live safe, independent and fulfilling lives. We are looking for an experienced, compassionate and highly organised Dementia Day Centre Manager to lead our specialist Dementia Day Centre at the Mabel Churn Centre.
The Dementia Day Centre Manager is a pivotal leadership role for someone who combines a deep commitment to person‑centred dementia care with strong operational, safeguarding and people management skills. You will be responsible for ensuring the service is warm, inclusive and dignified for people living with dementia, while also being safe, well‑governed and inspection ready.
Key responsibilities:
- Lead a structured, therapeutic day service with engaging activities tailored to individual needs.
- Champion safe practice and compliance, including safeguarding, assessments and the Mental Capacity Act.
- Recruit, lead and develop a high-performing team, ensuring consistent staffing and service continuity.
- Drive quality and smooth operations—maintaining inspection-ready records and oversight of transport and catering (including on-call/deputising as required).
About you
We are looking for a manager who is values‑led, confident and organised, and who understands the balance between compassionate care and robust governance.
You will bring:
- A Level 3 (or above) Health & Social Care qualification (or equivalent experience).
- Strong knowledge of dementia care best practice, safeguarding adults, and CQC Fundamental Standards (including MCA/DoLS).
- Proven experience leading staff and volunteers in a care or community setting.
- Confidence in assessment, person‑centred care planning, risk management and record keeping.
- Excellent IT skills and a clear commitment to maintaining accurate, inspection‑ready records.
- A genuine commitment to equality, dignity, inclusion and person‑centred practice.
Management and dementia‑specific qualifications, and experience overseeing transport or catering services, are desirable but not essential.
Why work with us?
At Age UK Enfield, we are proud to be:
- Values‑led: compassion, dignity and inclusion sit at the heart of everything we do.
- Supportive: we invest in our staff and believe strong leadership creates great care.
- Purpose driven: every role contributes directly to improving the lives of older people in our community.
If you are passionate about dementia care and ready to lead a high‑quality, inspection‑ready service where people truly matter, we would love to hear from you.
Closing date for applications: 3rd May 2026
Interviews will take place on 13th and 14th May 2026.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.


The client requests no contact from agencies or media sales.
Purpose of the Role:
The Senior Research, Policy and Influencing Manager will play a pivotal role in driving Cerebra’s mission to influence national and local policy and practice. You will lead on the translation of research into actionable policy recommendations, develop strategic partnerships, advocate for systemic change and influence, persuade and engage with policy makers to improve outcomes for children with neurological conditions and their families. Alongside this you will work with the Research and Information team on Cerebra’s research contracts and the development and dissemination of information.
This is a senior role requiring strategic vision, strong analytical and communication skills, and an ability to build influence across government, academia, and the third sector.
Key Areas of Responsibility:
1. Policy and Influencing
- Identify opportunities to influence national and local policy agendas, including legislation, guidance, and funding priorities related to childhood disability and neurological conditions.
- Develop accessible and compelling policy briefings, consultation responses, reports, speeches, and presentations for a range of stakeholders, including MPs, government officials, sector partners and the public.
- Monitor policy developments across the neuro-diverse landscape and lead on timely, evidence-led responses.
- Analyse data, trends and policy developments to produce insights and recommendations.
- Translate complex ideas into clear, persuasive communications that support positive change.
- Ensure our policy positions reflect the real experiences and insights of the neuro-diverse children and families we support.
- Develop and deliver Cerebra’s policy and influencing strategy, ensuring alignment with organisational goals and research priorities.
- Develop and deliver influencing campaigns in partnership with Communications team.
- Work closely with the Communications Team by contributing to the drafting of responses to media enquiries on our policy and influencing work and act as the media contact if required.
- Liaise with the Legal Rights Team to assess the impact of current or proposed policies in terms of their actual or potential effects on children with neurological conditions at both national and local levels, and for their input into consultation responses.
2. Engagement and Relationship Building
- Build and maintain strong strategic relationships with decision-makers across government departments, policymakers, NHS bodies, local authorities, professional associations, and sector partners.
- Represent Cerebra at meetings and events, including engaging with MPs, civil servants, policy forums, advisory groups, and cross-sector coalitions and other key influencers, or brief the CEO or Directors if attending.
- Work closely with internal teams to ensure our policy and influencing work is grounded in practice and informed by those delivering services.
- Work closely with the Communications Team to ensure consistent, impactful messaging.
3. Research and Information
- With one of our Lead Research Officers leading, you will oversee the tendering process and delivery of our research contracts.
- Working with our Information Development Officer to ensure that we maintain our PIF Tick accreditation for our information resources.
- Carry out high-quality research and analysis.
- Use findings from Cerebra-funded and external research to produce policy briefs, consultation responses, and evidence-based recommendations.
- Alongside our Lead Research Officers carry out horizon scanning to identify emerging trends, challenges, and opportunities in child health, neurodiversity, and public service delivery.
4. Budgeting, monitoring and forecasting
- Working with the team and Director to set income and expenditure budgets for Corporate, Philanthropy, Legacy and Trust & Foundations to assist with any funding applications.
- Monitoring and reporting on income and expenditure and KPIs throughout the year.
- Providing quarterly income and expenditure re-forecasts.
- Ensuring all relevant information is recorded in line with charity, fundraising and data legislation and best practice.
5. Line Management
- Line management responsibilities for a small team, currently comprising of 3 staff.
- Be responsible for the day-to-day management of the team.
- Complete regular supervision and team meetings.
- Provide effective performance management to the team.
- Promote a positive and inclusive team culture aligned with Cerebra’s values.
6. General
- Monitor and evaluate the impact the areas of work that leading on.
- Support collaboration across the different Cerebra teams.
- Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work.
- Uphold Cerebra’s Data Protection Policy and all relevant confidentiality and safeguarding policies.
- Carry out any other reasonable duties in line with the needs of the team and organisation.
Please see attached job description for person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a real impact on the people who support families across the UK. As our new Deputy Head of HR (Operations & Systems), you’ll shape high‑quality HR services and drive improvements that help our teams thrive.
This is a rare opportunity to lead a newly created function, modernise systems and processes, and strengthen our organisation for the future.
ID 1763 — Deputy Head of HR (Operations and Systems)
Human Resources | Family Action Head Office, London (N1) with hybrid or home-working
29.6 hours per week (part time)
£42,562 – £46,703 FTE (£34,050 – £37,362 based on 29.6 hours per week) per annum
Plus £3,062 Inner London Weighting (if office-based) or £384 (if home-working)
Permanent contract
We are flexible about hours and where this role is based. You can work from our London office (N1) with hybrid working or from home. Home-based staff ideally travel to London once a month, but this is desirable rather than essential.
About Family Action & the Role’s Impact
Family Action has supported people through challenge, change and crisis for over 150 years. We protect children, support young people and adults, and offer direct, practical help to families and communities nationwide.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
As our Deputy Head of HR, you will lead our HR Operations & Systems function, ensuring the delivery of efficient, high‑quality HR services. You’ll oversee and continuously improve core HR processes, systems (including iTrent) and our Payroll relationship. This role blends hands‑on operational leadership with the strategic insight needed to strengthen governance, streamline processes and build overall effectiveness.
If you have significant experience leading HR Operations, Shared Services or HR Systems teams, we would love to hear from you. Your ability to optimise systems and processes, deliver through others and translate operational insight into strategic improvement will make you a strong candidate.
We Want You to Apply — Even If You Don’t Meet Every Requirement
Family Action is a supportive, inclusive employer. If you’re unsure about applying because you don’t meet every point on the Person Specification, please do apply — we value your skills, experience and values, not just checkboxes.
People‑focused, can‑do, excellence and mutual respect aren’t just words for us – they guide every decision we make. If these values inspire you too, you’ll thrive here.
Benefits:
- 30 days’ annual leave (pro rata) plus bank holidays
- Up to 6% matched pension contributions
- Flexible working options from day one
- Enhanced paid sick leave and paid family leave
- Eye care and flu-jab vouchers
- Cycle to Work scheme
- Ongoing professional development and high-quality training
Closing Date: Wednesday 29 April 2026 at 23:59
(We may close early if we find a strong candidate, so early applications are encouraged.)
All appointments are subject to satisfactory Safer Recruitment checks.
Our Commitment to Equality, Diversity & Inclusion
We welcome applications from all sections of the community and will make reasonable adjustments during the recruitment process and in the workplace. We particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and candidates with disabilities as part of our commitment to increasing representation.
Candidates with a disability may apply under the Disability Confident Scheme for priority consideration if they meet the essential criteria.
We will reimburse reasonable travel costs for in‑person interviews.
Family Action typically appoints new starters at the starting point of the salary scale unless experience or exceptional circumstances justify a higher starting point.
We are ideally looking for someone who can join as soon as possible, but this is not essential — please apply regardless of your notice period.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
St Andrew’s is a Church of England parish church in lively Earlsfield in South West London. Earlsfield is situated between Wandsworth and Tooting Broadway, and is well-served by bus and rail links.
We are a thriving and dynamic church with an ever-evolving spectrum of faith expressions, and innovative responses to what it means to be rooted in, and serve, our wider community. Our church building is in use at least six days week.
Head of Parish Operations is a new role created to:
· Provide executive support to our newly recruited vicar and associate vicar
· Ensure the smooth and effective running of the Parish and help put our vision into practice
· Oversee internal and external communications
· Take a leading role in financial record keeping
· Foster a collaborative and supportive culture.
We are looking for someone who has:
· The ability to support the ministry team, and to design and implement administrative systems
· Excellent written and verbal communications skills and ability to liaise with a wide range of stakeholders
· Familiarity with Microsoft Office applications (especially Word, Excel, Outlook), and the ability to use other IT resources
· Financial literacy and the ability to update and produce reports from our accounting software (after training in our specific system)
· Ability to line manage and support other staff member(s) as required
· An understanding of proper management of health and safety matters
· While being of any faith or none, sympathy with the values and guiding principles of a Church of England parish, and with key principles of community development and support.
· A commitment to promoting equality and diversity in all aspects of the Parish’s work.
Please refer to the Job Description and Person Specification which accompany this advert. Application is by providing a full CV, and a supporting statement of up to 600 words.
The client requests no contact from agencies or media sales.
Location: Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £47,925 per annum
Hours: 35 hours per week
Closing date: Tuesday 14 April 2026 at 10.00am
Interview date: w/c 20 April 2026
This is a permanent role.
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior IT Manager to help us build on this momentum.
Technology sits at the heart of how we deliver that mission—and we’re looking for a Senior IT Manager who can take us into our next chapter. You’ll have the autonomy to set direction, make decisions, and build an IT environment that’s robust, secure, and future‑ready.
A natural collaborator you’ll support cross organisational projects, taking the lead on all IT initiatives, alongside supporting staff to upskill across a range of IT packages.
This is the ideal role for someone who can see the big picture while happily keeping the day‑to‑day operations running smoothly.
Experience required
You’ll have previous experience of:
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Management of digital systems, in particular Microsoft 365
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Digital project management/rollout of digital systems
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Providing IT/digital support to multiple teams across an organisation
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Management and development of good relationships with external IT support services and suppliers
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Co-ordinating training for multiple teams, and mitigate against the risk of cyber attacks
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Involvement with management of digital systems (CRM, website)
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Cybersecurity systems and training
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Drafting IT policies/documentation
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.
This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.
In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.
About you:
- Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video.
- Excellent verbal and written communication skills.
- Strong organisational skills and shows enthusiasm to all duties.
- Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution.
- Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment.
- High level of personal organisation with the ability to plan and prioritise own work.
- Has experience in Microsoft applications like Microsoft Dynamics CRM.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.
To be considered remove your name and other personal details from your C.V. before uploading.
This post will require a DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
KEY RESPONSIBILITIES
User Support (1st & 2nd Line)
• Provide support via helpdesk, email, phone and in-person.
• Troubleshoot issues with Windows devices, peripherals and business applications.
• Support staff using Microsoft 365 Apps including Word, Excel, Outlook, Teams, SharePoint and OneDrive.
• Assist onsite and remote users with secure access to systems and services.
• Configure laptops, desktops and mobile devices (iOS & Android).
• Troubleshoot user phone issues
Systems Administration
• Assist administration of Microsoft Windows Servers in a domain environment, Active Directory, Group Policy, Entra-based AAD, and Intune.
• Support identity and access management including users, groups and permissions.
• Help maintain virtualised infrastructure (e.g. Hyper-V).
• Perform routine maintenance including updates, patching and monitoring.
Cloud Services & Microsoft 365
• Support Microsoft 365 services and administration.
• Assist with user provisioning, licensing and permissions.
• Support security controls and endpoint management.
Networking & Infrastructure
• Assist with network troubleshooting and device connectivity.
• Support switches, Wi-Fi infrastructure and basic firewall configuration.
• Contribute to infrastructure upgrades and improvements.
• Manage and monitor Backup systems
Web & Payment Systems
• Provide basic support for WordPress websites and hosting environments.
• Assist with troubleshooting online payment systems and liaising with providers.
• Support continuity of online services.
General IT Operations
• Maintain documentation, procedures and IT asset inventories.
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Support onboarding/offboarding including device setup and account creation.
• Assist with IT projects, upgrades and rollouts.
• Liaise with external vendors and service providers.
Data Management & Security
• Understanding of the Principle of Least Privilege and applying minimum access required.
• Knowledge of data retention practices and secure lifecycle management.
• Familiarity with roles-based security models for systems and applications.
• Understanding of GDPR principles.
• Awareness of the protection and handling of personally identifiable data (PII).
• Managing and monitoring the organisation’s anti‑virus and anti‑malware solutions.
• Ensuring endpoints are protected, up‑to‑date, and compliant with security policies.
• Responding to alerts, quarantined items, and potential security incidents.
• Assisting with threat prevention measures, including application updates, secure configuration, and vulnerability mitigation.
• Supporting wider organisational security practices to maintain a safe and compliant technology environment.
Work Experience
• Significant proven experience in an IT support environment.
• Experience supporting Windows desktop environments.
• Experience supporting Microsoft Office / Microsoft 365 Apps.
• Experience administering Microsoft 365 and Active Directory.
• Experience within a charity or membership organisation (desirable).
• Experience supporting hosted websites and online services (desirable).
Qualifications & Professional Development
• Microsoft Certified Professional (MCP) qualification (achieved within the last 10 years), or equivalent Microsoft certification.
• Additional Microsoft, networking or cloud certifications (desirable).
Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities.
Working globally with governments and partners, Lumos drives systemic reform to help children thrive in families rather than institutions. Over the next 10 years, we aim to help 500,000 children transition to family-based care and prevent 10 million from experiencing family separation.
Position
This is a newly created role leading Lumos’ AI, data, and technology agenda. You will shape our digital direction while ensuring systems, data, and tools are secure, effective, and aligned with organisational growth.
Working closely with our outsourced IT provider (who manages day-to-day operations), you will provide strategic oversight, governance, and continuous improvement across systems, data, and AI.
The role will suit someone who can bridge strategy and delivery, bringing both structure and innovation to a global, mission-driven organisation.
Requirements
- Experience leading or overseeing IT, data, or digital functions
- Strong understanding of systems, cloud environments, and integrations
- Experience in data governance, reporting, and analytics (e.g. Power BI)
- Knowledge of cybersecurity, IT governance, and risk management
- Familiarity with AI tools and responsible AI practices
- Ability to communicate technical concepts clearly to non-technical stakeholders
- Strong stakeholder management and cross-functional working
Desirable: international experience, digital transformation exposure, GDPR knowledge
Other Information
- Closing date: 3 May 2026
- First round interviews: 15 May 2026
- Second round interviews: 22 May 2026
This role is hybrid, based in London.
Please note:
- Only candidates with the right to work in the UK will be considered
- Candidates must be based in the UK
- Only shortlisted candidated will be contacted
We offer a supportive and inclusive environment with strong benefits, including annual leave, pension, and learning opportunities.
Lumos is committed to safeguarding and promoting the welfare of children and adults at risk. All roles are subject to appropriate checks.
To realise every child’s right to a family by transforming care systems around the world.
The client requests no contact from agencies or media sales.
Hours: Full-time (35 hours per week)
Contract: 12-month fixed-term
Location: Central London office
Working pattern: Fully remote with occasional travel to London
Salary: £35,825, rising to £38,065 after six months’ service
We’re recruiting an Infrastructure Systems Manager for a not-for-profit organisation undergoing a major shift from legacy on-premise systems to a modern, cloud-first environment. This role is ideal for a strong IT Officer or 3rd line engineer with hands-on project experience who is ready to step up. You’ll lead technical work across Azure adoption, cloud migrations, legacy decommissioning and internal system improvement.
What you will do
- Support and manage Microsoft-based infrastructure across on-prem and cloud.
- Lead cloud migration work, including Azure and SharePoint transitions.
- Provide 3rd line support and ensure systems are secure, monitored and resilient.
- Implement Intune (alongside a third-party partner).
- Lead the rollout of an internal service desk tool.
- Work closely with internal teams and external suppliers to deliver high-quality services.
- Maintain legacy systems while supporting the move away from hybrid/on-premise environments.
What you will bring
- Strong Active Directory and Exchange expertise.
- Background in service management and supporting secure infrastructure.
- Experience in 3rd line support within on-prem environments.
- Familiarity with Azure, cloud migration, Intune and modern workplace tools.
- Understanding of MS Dynamics, Defender, Sophos or related technologies (advantageous).
- A proactive, solutions-focused approach and confidence working independently.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.
We are looking for an experienced and highly organised Operations Manager to keep our offices, systems, and services running smoothly across the UK. This is a varied and impactful role where your work directly enables frontline teams to deliver life-changing support.
About the role:
Reporting to the Director of Finance and Operations, you will take ownership of the day-to-day operational infrastructure of the organisation, including:
- Managing office facilities, leases, and contracts across our head office and nine regional sites.
- Overseeing IT systems and supplier contracts to ensure reliability and security.
- Leading on contract negotiation and supplier management.
- Managing a central administration budget.
- Overseeing our fleet of 80 leased vehicles (with support from a Fleet Administrator).
- Improving efficiency of our systems, processes, and ways of working.
- Project managing office moves and operational projects.
This is a hands-on role with real responsibility and variety.
What we’re looking for:
Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts - including managed IT service contracts, budgets and holds a qualification in cyber security or IT.
- A systematic and effective problem solver – you are self-disciplined and analytical and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.
- A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.
- A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.
- You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions
- You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions
What we offer:
We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link.
Please disclose in your covering letter if you have used AI for any part of your job application.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
- Interviews will take place in Leatherhead
- If you require any adjustments during the interview process, please let us know
- An enhanced DBS check is required
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
If you’re looking for a role where your operational expertise genuinely makes a difference, we’d love to hear from you.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer to provide crucial support in a varied role. The post holder will be responsible for Medair UK’s financial and office administration, including maintenance of the organisation’s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations.
About Medair UK
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox – and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021 people across 13 countries.
About you
You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems
Key Activities
Donation Processing
- Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce).
- Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received.
- Maintain up-to-date records of donors, staff and other contacts in the Medair UK database.
- Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid.
Financial Administration
- Inputting of all financial data (income and expenditure) into Quick Books.
- Preparing and following up suppliers invoices for payment.
- Processing expenses claims.
- Managing the banking of income and supporter cheques.
- Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books.
Facilities & Office Management
- Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails.
- Answer basic enquiries about Medair's work and distributing information to supporters and others as required.
- Manage and order office supplies, stationery and equipment.
- Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures.
Information Technology
- Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers.
- Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers – i.e. setting up email addresses, and relevant permissions.
- Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave.
- Assisting with continuous improvements in Medair UK’s use of IT.
Engagement Support
- Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce
- Supporting the production and automation of email newsletter and appeals via Campaign Monitor
- Setting up new Salesforce campaigns with tailored reports and dashboards to track donations.
- Producing digital surveys and web-forms as required.
- Providing support to Medair’s virtual events, including the technical administration of Zoom and pre and post event attendee administration.
HR Administration
- Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed.
- Supporting the Head of Operations with team training and organisational learning and development opportunities.
Qualifications - DESIRABLE
- Vocational qualification in business or financial management / administration desirable
Languages
- Excellent English (spoken and written).
Experience / Competencies – ESSENTIAL
- Experience of office administration / financial administration
- Experience of Microsoft Office solutions, including proficiency in Excel, Word, Internet and email use
- Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor
- Experience of finance packages
- Able to work to tight deadlines
- Capable planner with attention to detail for data quality, accuracy and consistency
- Clear spoken and written communicator
- Strong team player
- Ability to handle a wide and varied workload and work on own initiative
- Inspired by and in full agreement with Medair’s Christian values and ethos
- Willing to contribute to the spiritual life of the team including prayer meetings
- Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis
Experience / Competencies – DESIRABLE
- Experience and proficiency in the use of Salesforce and Quickbooks
- Knowledge or experience in the HR, IT or Office Management disciplines
- Experience in charity sector
- Experience in relief / development work
- Understanding of Humanitarian Issues
Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent
Salary: £28,900 (pro rated to agreed part-time hours)
Closing date: Tuesday 21st April, 5pm. Interviews likely to be held on Wednesday 29th or Thursday 30th April.
Workplace: Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office.
Only those eligible to work in the UK can apply.
NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian
The client requests no contact from agencies or media sales.
Technology operations enable our mission every day. As Stewardship serves more churches, charities, Christian workers and donors, expectations on our core technology foundations (devices, collaboration tools, identity, and underlying platforms) keep rising.
The Technology Operations Manager ensures those foundations are reliable, secure and simple to use by leading our End User Computing and Systems Administration teams to resolve issues quickly and keep platforms up to date, secure and reliable. The role strengthens our security posture and resilience by embedding practical controls and disciplined lifecycle management. When technology operations run well, every team can focus on serving the Kingdom - free from technology friction, confident that the systems they rely on will perform.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Salary: c.£48,000–£52,000 per annum with 3% employee / 8% pension contribution and other benefits
Hours: Full time
Contract: Permanent
Location: Hybrid (2 days a week in the London office; travel will be at own expense)
Application deadline: 9am on 27 April 2026
Interviews: Week commencing 4 May 2026
The Architectural Heritage Fund (AHF) is seeking an Operations Manager to support the organisation in delivering its mission of helping create sustainable futures for historic buildings across the UK.
This is a senior, hands-on role suited to a highly motivated and proactive self-starter who can manage the operations of a growing charity. The Operations Manager will work closely with the Director of Finance, CEO, Senior Management Team and Board of Trustees, and will line manage the Administration Assistant.
The role spans Governance and Office Management, People and Culture, Policies and Procedures, Data Protection, and IT Management and Security. The post-holder will act as Data Protection Officer (DPO), provide support and advice to the CEO and Board, and be the key liaison with external HR, IT and data protection advisers.
Key Responsibilities
Governance and Office Management
· Oversee arrangements and logistical support to the Board and Committees (including Grants Panel, Credit Panel and Audit and Risk Committee), including coordinating the annual meetings plan
· Produce draft minutes for Board of Trustee meetings and the Audit and Risk Committee
· Support the CEO and Chair with Trustee recruitment and Board management
· Develop and manage data recording and filing systems, including shared drive best practice
· Ensure effective office management, including health and safety, fire, security and equipment, liaising with the landlord as required
· Oversee correspondence handling and the premises maintenance register
People and Culture
· Act as the key link with AHF’s external HR consultant, triaging employee queries and overseeing the Employee Handbook
· Maintain accurate employee records and oversee new starter and leaver processes
· Support managers and the SMT with recruitment, inductions and employee performance matters
· Oversee staff benefits and training, including delivery of an AHF-wide training plan
· Ensure annual appraisals are completed and filed in a timely manner
· Organise team meetings, employee surveys and the annual away day, supporting the development of a positive hybrid working culture
Policies, Data Protection and IT
· Coordinate the timely updating of organisational policies and procedures, including the policy log
· Keep abreast of legislative and regulatory changes, particularly in HR and governance
· Act as Data Protection Officer, liaising with the ICO and retained data protection advisers
· Review and maintain UK GDPR compliance and arrange training as required
· Act as the key liaison with external IT providers, overseeing IT assets, security, policies and disaster recovery planning
Person Specification
Essential
· Highly motivated, proactive self-starter with a practical ‘can-do’ ethos
· Experience in a senior administrative or operations role within a small business, charity or not-for-profit organisation
· Strong experience of day-to-day HR, including employee records, people practices and policy review
· Experience of supporting Boards and senior leadership teams
· Excellent written and spoken English
· Highly computer literate, with strong skills in Word, Excel and PowerPoint
· Experience managing IT systems and third-party contractors
· Data protection knowledge and experience, with the confidence to act as DPO
· Line management experience
Desirable
· Management and/or HR training or qualifications
· Experience working with external consultants
· Company secretarial or governance experience
· Facilities or property management experience
· Experience supporting organisational culture within a hybrid working environment
About the AHF
Founded in 1976, AHF is a leading heritage charity helping charities and social enterprises across the UK to find solutions for vulnerable historic buildings through advice, grants and loans.
We are a charity committed to being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or socio-economic background.
How to apply
Please submit a CV and covering letter (maximum two sides of A4) via the application link. Covering letters created using AI will be discounted. Please write your own covering letter.
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