It systems manager jobs in farringdon, greater london
The Youth Endowment Fund
Senior Research Manager (Toolkit)
Reports to: Head of Toolkit
Salary: £52,700
Contract: 2-year fixed term contract
Location: Central London, Hybrid*
Closing date: 27th June 2025
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even beyond knife crime, we know that the fear of violence has a terrible effect on children’s daily lives.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We then need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed.
About the Toolkit Team
The Toolkit team is at the heart of our work to spread knowledge of what works to prevent children becoming involved in violence. We want research to lead actual changes in outcomes for children.
Our flagship resource, the Toolkit, is a free, online resource that summarises the best available evidence about the effectiveness of various approaches to preventing children becoming involved in violence. It explains the evidence, how confident we can be about the findings, and provides actionable guidance to help policy makers, commissioners, and practitioners to turn evidence into action. The Toolkit is influencing real world policy and practice: the Home Office requires Violence Reductions Units to allocate at least 30% of their funding to interventions that have an impact rating of ‘high’ or ‘moderate’ in the Toolkit. Over half of Youth Justice Services use the Toolkit to align their work with the latest available evidence. Our Change team use the Toolkit to influence systems, policy and practice across children’s services, education, health, neighbourhoods, policing, youth services and youth justice.
The Toolkit is a live resource that currently contains 35 approaches to violence prevention, and we will add at least ten updates to the content this year. New research is published every day around the world. We collate relevant studies in our YEF programmes evidence and gap map and YEF systems evidence and gap map, and we collate study results in our Effect Size Database. We are working in partnership with the National Children’s Bureau and the EPPI Centre to implement new technology and to use machine learning to create a ‘living platform’, that contains relevant studies and their results in one place. This is an exciting development that will significantly speed up our production of systematic reviews and meta-analyses to keep the Toolkit up to date.
Key Responsibilities
The Senior Research Manager will be an essential part of the YEF Toolkit Team and will develop a portfolio of impactful projects. The core of your role will be leading the commissioning of evidence synthesis, using our new methodology, across a range of topics and producing Toolkit content.
You will:
Commission new systematic reviews.
- You will lead the commissioning and management of systematic reviews of the evidence through our Toolkit and Evidence Synthesis Partners: the National Children’s Bureau, the EPPI Centre, and the Race Equality Foundation. This will involve scoping and prioritising violence prevention approaches, convening expert advisory groups, reviewing research protocols and technical reports, and ensuring that research products produce actionable insights.
Write accurate and actionable summaries of evidence for the Toolkit.
· You will use findings from evidence synthesis to write new summaries for the Toolkit, and to inform YEF’s guidance and implementation resources.
· You will ensure that Toolkit content is only ever easy-to-understand and written in plain English with incredible clarity.
·You will collaborate with our Research team and our Change team to feed insights from the evidence into systems, sector and practice guidance.
Lead Toolkit communications.
· Collaborating with the YEF Communications and Public Affairs team, you will produce accurate social media content, blogs, and briefings on new Toolkit content to facilitate accurate journalism and press coverage.
Become an expert on the Toolkit.
· You will be an advocate for Toolkit evidence, and you will ensure insights from this evidence are accurately communicated to policy makers and practitioners. You will do this by delivering presentations on Toolkit evidence and providing briefings.
· You will also ensure YEF colleagues are up to date on the topics and content in the Toolkit by providing training and updates internally and sharing guidance about how to accurately explain the evidence.
About You
You are this sort of person:
· You want to play a significant part in reducing children and young people’s involvement in violence. You care about having an impact.
· You share our belief that an evidence-based approach is our best hope of preventing violence. You are fascinated by research, but you’re not just interested in research for its own sake. You want to achieve actual changes in outcomes for children.
·You’re a confident reader of research and have strong critical appraisal skills. You know when research can be trusted and when it can’t and can confidently articulate your views on the strength of research. You might have gained this expertise through your academic studies, research, or professional experience.
· You have a proven track record of commissioning or conducting high-quality evidence synthesis. You have a good understanding of these methods and can discuss the pros and cons of them. You might have gained this expertise through your academic studies, training, research or professional experience. You can scrutinise a budget to ensure it provides value for money.
· You have at least three years’ experience working in a role that required you to think about research. This could include a range of roles in policy, academia, funding, and practice.
· You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex research findings into plain writing that everyone can understand.
· You have excellent project and time management skills. You can work independently, quickly, and to a high standard.
·You are good with people. You are comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners, and policy makers. You’re able to provide constructive challenges when required.
·You learn fast but remain humble. You like learning. You are very good at synthesising information. You know how much you don't know and that you can always learn more.
·You work well in a team. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.
·You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
You may have:
·A good level of knowledge and understanding of crime or violence. You know the facts, understand the issues, know the key people, and can discuss the theories. You’re knowledgeable on this topic and very at ease discussing it with experts. Alternatively, you might have a strong understanding of a relevant area such as education, youth work or social care.
·Confident public speaking skills. You’re an excellent verbal communicator. You’ve delivered dozens of talks on complex topics. You’re calm and confident when answering challenging questions.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or socioeconomic background.
Hybrid Working
The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
To Apply
To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 27th June 2025.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
1. Briefly describe the key evidence synthesis projects that you have undertaken or commissioned and be clear about the role you played in the work.
2. Provide some clear examples of products, presentations, events, or other materials that you have produced to help explain complex research evidence to policymakers, commissioners, and practitioners.
You will also be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
Interview Process
Interviews will take place in the week commencing the weeks commencing 7th and 14th July.
If you are invited to interview, we will send you a systematic review ahead of the interview and we will ask you to prepare a 10-minute presentation to explain the main strengths and weaknesses of the review and its conclusions.
Benefits Include
- £1,000 professional development budget annually
- 28 days holiday plus Bank Holidays
- Four half days for volunteering activities
- Employee Assistance Programme – 24hr phone line for free confidential support
- Volunteering days - 4 half days per year
- Death in service - 4 times annual salary
- Flexible hours. Core office hours 10am – 4pm
- Financial support including travel and hardship loans
- Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Registered Charity
51 - 100
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking to appoint a talented and committed individual to the role of Front of House / Office Administrator to work within our busy, public-facing front office. The varied role forms an integral part of the GXCA central team and combines customer service responsibilities with a range of day-to-day administrative functions, including some finance and communication related duties.
Responsibilities include:
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Being the first point of contact for the public, dealing with enquiries via phone, email and in person.
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Administration of our hall hire booking system and ensuring all customers have an excellent facility hire experience at GXCA.
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Supporting our range of community and fundraising events, acting as a strong ambassador for the charity and our work.
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A number of finance-related duties, including issuing invoices.
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Occasional social media and other communication assistance
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Occasional cover for cafe duties and food preparation
This individual will enjoy the varied opportunities of work at GXCA and will need to be flexible and approachable.
Registered Charity
1 - 5
‘to advance education, to provide a meeting place….for recreation, social, moral, spiritual and intellectual development and to foster a community'
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Centre for Armenian Information and Advice (CAIA)
The Centre for Armenian Information and Advice (CAIA) is a vibrant, London-based charity supporting the Armenian community through advice, culture, and care. We’re here to improve the lives of disadvantaged members of our community – including older people, women, children, and refugees – and to honour and promote Armenian heritage in the UK.
Based at our Hayashen Centre in Acton, we offer everything from legal advice and youth work to a lunch club for the elderly, cultural events, and community training. Our work is only possible through the dedication of a close-knit team of staff, volunteers, and supporters.
The role
CAIA is seeking an organised, efficient and friendly Centre Manager to be responsible for ensuring the smooth running of CAIA’s building, the Hayashen Centre, and the organisation’s overall administrative systems and processes. This is a varied and meaningful role where no two days are the same; it will suit someone who thrives in a hands-on atmosphere and is passionate about community impact.
Main Purpose of the role:
● Oversee front-of-house and client engagement
● Ensure the smooth running of the building
● Manage administrative policies, processes and procedures
Applications only from those with the right to work in the UK.
The client requests no contact from agencies or media sales.
Thank you!
The Head of Operations will be part of the senior leadership team and support the CEO in the leadership, management and day-to-day operations of Sound Minds. They will deputise as required and make a significant contribution to strategic planning for the organisation, with a strong focus on operational activity. They will lead on all operational, health and safety, premises, IT, systems, human resources, governance, reporting and fundraising activity, whilst maintaining key relationships with external stakeholders.
Sound Minds is a creative place and the Head of Operations will need a passion for administration and organisation.
The client requests no contact from agencies or media sales.
Thank you!
What if your expertise in business analysis could help unlock ground-breaking solutions that transform lives during their most challenging moments?
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
About the opportunity
As Senior Business Analyst, you’ll step into an important leadership role within our Technology Directorate. You'll guide a team of Business Analysts and influence how we deliver impactful change across the Society. You’ll lead the development of our business analysis practices and play a central role in delivering our IT Roadmap. As well as supporting high-profile projects that directly benefit people affected by dementia.
This is a highly collaborative role, working across IT, Data, Digital and other teams. You will ensure business needs are clearly understood and translated into effective solutions. You’ll have the chance to shape how we approach change, build relationships across the organisation, and mentor others to deliver their best work.
If you’re looking for a meaningful opportunity to lead, influence and make a real difference in a values-driven environment, we’d love to hear from you.
About you
You’re a skilled and capable Senior Business Analyst with a strong foundation in business analysis and a passion for driving positive change. You guide with clarity, connect effectively, and enjoy working across technical and non-technical teams to deliver results.
You’ll have:
- Experience guiding business analysts in a delivery-focused environment.
- Strong knowledge of business analysis practices, including BABOK, Agile, PRINCE2, and software selection processes.
- Proven ability to gather, interpret and document complex user requirements clearly and effectively.
- A successful track record of delivering high-profile, complex technology projects in a matrix environment.
- Excellent stakeholder management and workshop facilitation skills, including engaging senior leaders.
- Aptitude in Microsoft Office and Visio, with a detail-oriented and solutions-focused approach.
What you’ll focus on:
- Leading a team of Business Analysts, providing coaching and mentoring to support their development and delivery quality.
- Driving the adoption of business analysis methodologies, tools, and techniques to ensure consistent solutions across all user groups.
- Engaging stakeholders through workshops and meetings to gather, analyse, and document business and technical requirements in line with governance and security standards.
- Bridging the gap between stakeholders and technical teams to maintain alignment and facilitate smooth delivery of change initiatives.
- Supporting the transition of changes into live environments, advising senior management on process updates, and advocating best practices in business analysis and change management.
- Collaborating on system improvements, integrations, and functional testing to ensure solutions meet business needs and expectations.
Ready to lead a team where every process improvement, every stakeholder conversation, and every system enhancement directly supports a cause that touches millions of families?
About Alzheimer's Society
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Thank you!
1. Introduction
The Partnership Brokers Association’s (PBA) vision is of a world where humanity flourishes in fair societies and vibrant ecosystems because people collaborate bravely across boundaries in the spirit of partnerships - Transforming the Field of Partnering Practice.
We are an international, not-for-profit organisation dedicated to enhancing the effectiveness and impact of multi-stakeholder collaboration. Our purpose is to explore, exchange and promote effective multi-stakeholder partnering practices and principled forms of collaboration that accelerate transformative shifts in behaviours, attitudes, and systems to create a more just and sustainable world. PBA's mission is to promote and support professional standards in partnership brokering and to advance the global understanding of effective partnerships.
The Partnership Builders Community (PB Community) App is designed to connect, support, and engage members of the Global Network hosted by PBA and beyond. As a key tool for knowledge-sharing, collaboration, and community-building, the App enables users to access resources, contribute insights, and participate in ongoing conversations. Ensuring its functionality, relevance, and user engagement is critical to the success of PBA’s broader strategic goals.
2. Purpose of the Role
We seek a tech-savvy, socially engaged individual with a strong grasp of digital trends to support and manage the PB Community App and its users. This role is essential in ensuring the App functions as a dynamic, user-friendly, and strategic tool for PBA and the Global Network it hosts.
The App Manager will cultivate an engaged online community, facilitate meaningful interactions among users, and ensure the App remains a valuable resource aligned with PBA's mission of promoting professional partnership brokering practices.
Success in this role will be measured by increased user adoption and retention, evidenced through regular logins, active engagement, and meaningful user interactions.
3. Key Responsibilities
As a member of the PBA core team, the App Manager plays a vital role in ensuring the smooth operation and ongoing relevance of the PB Community App. Responsibilities are organised into five key functional areas:
i. App management & content moderation (25%)
● Perform back-end configurations to ensure continuous functionality and user accessibility.
● Monitor flagged posts to ensure alignment with PBA’s content standards and values.
● Manage user reports about content or other users, taking appropriate action in line with community guidelines.
● Manage groups within the App to ensure appropriate and relevant content is shared.
● Track and analyse hashtag usage to identify emerging themes and insights for community learning.
● Working closely with PBA’s Operations Lead, edit and update key documents within the App (e.g. the Pocketbook), ensuring content remains current and accessible.
● Create and schedule regular posts to foster engagement and stimulate conversations.
ii. User engagement & support (30%)
● Drive engagement with members of the broader Global Network, including collaboration with hubs.
● Proactively re-engage inactive users to boost participation.
● Provide user support, addressing challenges with App settings; escalate and liaise with Builder AI[1] where needed.
● Manage the onboarding of new users, including introductions and tailored engagement suggestions based on interests.
● Implement strategies from the Global Network, from hubs or others to increase user retention and participation.
iii. Community building (Global Network) (30%)
● Serve as the first point of contact for hub-related communications via the App.
● Develop communication templates and resources to support community activity and learning.
● Engage in proactive outreach aligned with the Global Network’s strategy and relevant events.
● Create opportunities for knowledge sharing and collaboration among network members.
iv. Develop & maintain a user feedback mechanism (10%)
● Create a simple, accessible feedback form that allows users to report glitches, suggest improvements, and share usability concerns (to be created in collaboration with PBA colleagues).
● The form should be designed for both technical troubleshooting and improving user experience, ensuring that feedback can be easily tracked and responded to.
● Monitor submissions regularly and categorise issues by priority.
● Respond to user feedback appropriately and escalate recurring or critical issues as needed.
● Use feedback data to inform App improvement recommendations.
v. Contribute to and uphold the App’s Terms of Use (5%)
● With reference to relevant PBA policies, periodically update the App-specific Terms of Use, to reflect users’ needs and best practices. This document should clearly outline acceptable content, user behaviour standards, and moderation processes.
● Ensure Terms of Use are accessible to all users and incorporated into the onboarding process.
● Draft Content Guidelines to accompany the Terms of Use, covering issues of images, language, legal norms etc. Finalise these following inputs from relevant PBA Leads and the Stewardship Team.
● Monitor user activity to ensure compliance with these terms.
4. Skills & competencies
Essential
● Experience managing App administration panels and backend configuration.
● Proficiency in WordPress and content management systems
● Familiarity with system administration and user support processes.
● Strong content creation and management skills.
● Strong communication skills, responsive to user needs.
● Experience in driving online engagement and in facilitating users, (including asynchronously).
● Strong collaboration and networking skills– a "network weaver".
● Ability to interpret analytics (e.g. Google Analytics) and respond with informed actions.
● Competency in design tools, preferably CANVA.
● Fluency in English.
● Commitment to maintaining a safe, inclusive, and legally compliant digital environment for the PB Community App.
Desirable
● Experience as an App Owner or tester, particularly for feature development.
● Fluency in additional languages beyond English.
5. Performance Indicators
Success in this role will be evaluated using the following key performance indicators:
● Growth in active users (measured monthly).
● User retention rates (percentage of users who remain active after 30, 60, and 90 days).
● Community engagement metrics (number of posts, comments, and interactions).
● Response time to user inquiries and technical issues.
● User satisfaction as reported through feedback form.
● Implementation of technical improvements, including by Builder AI, based on user feedback.
● Compliance with established Terms of Use (Appendix A).
6. Terms and Conditions
The App Manager reports to the Operations Lead and works in close coordination with the PBA Coordinator & Operations Manager, Accreditation Manager, Training Portfolio Coordinator, and the convenor/facilitator of the Global Network to ensure alignment across key areas of the organisation’s workstreams.
The App Manager will be contracted for a period of six months, with the possibility of extension based on performance and needs. The App Manager is expected to work one day per month, at a rate of £230 per day, with invoices to be submitted on a quarterly basis. This is a home-based position; however, a degree of flexibility in availability is required to meet demands.
APPENDIX A:
Terms of use - Partnering Builders Community App
By using this App, I commit to:
Respecting all users, treating them with kindness, and courtesy. I understand that personal attacks, harassment, hate speech, or any form of discrimination are not tolerated.
Contributing actively and constructively to discussions, adding value to the exchanges and learning. I will strive to share relevant information, insights, and perspectives in support of other users’ learning and PB practice.
Protecting the safety and privacy of all users. I will not share personal information without consent and report any suspicious or harmful behavior to the App manager.
Acting with integrity: I understand that spam, misleading information, graphic-content and offensive language are not permitted. I will use language and share content that are conducive to the spirit of collaboration and cross-cultural engagement.
Crediting the work of peers and stating where I have adapted the work of others (in communications within the App as well as externally).
Building my own and others professional profile so that the field itself can get the recognition it deserves.
[1] Builder AI developed the App for PBA, but went into liquidation just before these TOR were launched. PBA is in the process of exploring alternative avenues for technical support.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
We’re looking for a dynamic and strategic Operations Director to play a key role in shaping and supporting everything we do at Katherine Low Settlement. Sitting at the heart of our leadership team, this role is all about making sure our charity runs smoothly, sustainably, and with purpose — so we can keep making a difference in the lives of those who need us most.
Role Purpose
The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.
This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing.
As a key member of the senior leadership team, the Director of Operations will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.
Key Responsibilities
Operational Leadership & Organisational Strategy
- Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
- Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
- Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
- Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
- Lead on operational planning, resource allocation, and impact measurement.
Programme Delivery & Impact
- Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
- Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
- Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
- Identify and mitigate operational risks that could affect programme delivery.
Financial & Resource Management
- Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
- Ensure financial policies, processes, and controls are in place and adhered to.
- Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
- Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
- Support the development of business models, funding strategies, and income diversification.
Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)
- As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
- Provide training and guidance to staff on safeguarding responsibilities and best practices.
- Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
- Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.
Human Resources, People Management & Wellbeing
- Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
- Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
- Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
- Promote staff wellbeing, fostering a positive and supportive working environment.
- Line manage operational staff, providing leadership, mentoring, and professional development opportunities.
IT Infrastructure, Systems & Data Management
- Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
- Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
- Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
- Identify and implement digital solutions to enhance operational effectiveness.
Governance, Risk & Compliance
- Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
- Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
- Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
- Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.
Facilities & Office Management
- Oversee the management of charity premises, assets, and office operations.
- Ensure facilities are safe, secure, and compliant with health and safety regulations.
- Lead on business continuity planning and disaster recovery strategies.
Person Specification
Essential Experience & Skills
- Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
- Strong understanding of programme management, financial oversight, HR, IT, and governance.
- Demonstrable experience of managing budgets using complex Excel spreadsheets.
- Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
- Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
- Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
- Strong policy development and implementation skills, ensuring compliance and operational efficiency.
- Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
- Experience working with Boards of Trustees and governance structures.
- Excellent risk management, problem-solving, and decision-making skills.
- Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.
Desirable Experience & Skills
- Experience in charity fundraising operations.
- Knowledge of GDPR, data protection, and cybersecurity best practices.
- Understanding of health and safety, facilities management.
Personal Attributes
- A strategic thinker who can balance day-to-day operations with long-term vision.
- A collaborative leader who values teamwork and inclusivity.
- A proactive problem solver, able to manage multiple priorities in a dynamic environment.
- A strong commitment to the values and mission of the Katherine Low Settlement.
Further Information
·Katherine Low Settlement is committed to Diversity, Equity and Inclusion
·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
·You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
Registered Charity
21 - 50
We work to reduce poverty and isolation and bring the community together.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Ascension Community Trust (ACT) is a much-loved community-based charity in Custom
House, Newham. We deliver Newham District Foodbank (a Trussell foodbank run by ACT
and two community partners), welfare benefits advice, immigration advice, ESOL classes,
work with adults with learning difficulties, as well as work with children, young people and
their families.
Our volunteers come from all walks of life, and their experience includes working with
corporate companies, students, school children, people with lived experience of poverty,
refugees, asylum seekers, and adults with learning difficulties. Our mission statement –
“Enabling the whole community to make the community whole” – means that we work with
all members of our community and promote integration.
We are looking for someone with good interpersonal skills, who can welcome and listen to
prospective volunteers to find out their interests, skills and goals and match them with the
right volunteering opportunity.
You will work two days a week with Newham District Foodbank strategic partners to mobilise
volunteers across our three delivery sites, and one day a week to support volunteer
involvement across the rest of ACT. You will need to be able to think outside the box to spot
opportunities – across all our projects – to invite volunteers to join in with our mission,
whether that’s regular volunteering, one-off projects or using their skills to help us with
strategy or communications.
You will also need to be methodical, making sure references are taken up and DBS-checks
are completed, as well as tracking and recording volunteers’ training. To make this easier
you will help us implement the ‘Assemble’ volunteer management software across Newham
District Foodbank’s three partners.
The client requests no contact from agencies or media sales.
Thank you!
Key Responsibilities
- Lead the planning, implementation, and optimisation of several websites.
- Manage third-party developers and ensure smooth technical operations.
- Provide training and support to internal teams on content management.
- Drive improvements in usability, accessibility, and user journeys.
- Monitor analytics and SEO performance, reporting insights and recommendations.
- Oversee potential CMS migrations and ensure seamless transitions.
- Collaborate with marketing and IT to align digital strategy with organisational goals.
The successful candidate will be able to demonstrate
- Experience in website management and development.
- Google Analytics and SEO experience best practice.
- Strong understanding of HTML and web editing experience essential.
- Knowledge of Kentico and Drupal CMS. Microsoft Office 365.
- Experience of managing multiple websites, across different platforms (including Drupal).
- Ability to keep up to date with the latest content marketing and digital trends.
- Multitasking essential -able to run multiple projects
- Experience of website security tools including CloudFlare and Mimecast or similar systems
- Able to take complex information and create engaging content for various channels and audiences
- Exemplary written and verbal communication skills
- Project planning and delivery
- Previous experience of website platform migration
- Troubleshooting skills - resolving website errors/problems
- Experience of working with a digital agency
- Personal flexibility in communication style and interpersonal relationships
- Self-starter and completer
- Experience of working for a public sector organisation
If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience or get in contact for more details regarding the role. Please note I will be sending them ASAP, so if I have suitable applications before the closing date, I will be submitting them before the closing date.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Purpose of the job
The Head of Operations ensures UK Youth runs efficiently, compliantly, and with impact. Reporting to the Director of Finance and Operations and working closely with Assistant Directors, the role drives core operations, systems improvement, performance reporting, and policy oversight.
Overseeing IT, CRM, project delivery, governance, and administration, the postholder also co-leads the development of an Organisation Performance Dashboard with the Finance Director to track KPIs and inform decision-making.
Key responsibilities
- Operational Leadership
- Policy & Process Management
- Performance Monitoring & Business Intelligence
- Annual Planning Support
- Digital Systems & Infrastructure
- Safeguarding, Risk & Compliance
- Team Leadership & Financial Oversight
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
- Flexible/Agile Working
- 27 days annual leave plus bank holidays (pro rata for part time employees)
- Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
- Other training available in support of your personal and professional development
- Pension scheme (currently UK Youth match employee contributions up to 5%)
- Membership of our life insurance scheme which would pay-out up to 4 times your salary
- Employee Assistance Programme to support employees both professionally and personally
- 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
- IT equipment provided for the duration of contract
- CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 27th June 2025 @ 11:59pm (midnight)
Interview Dates: w/c 7th July 2025
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
Registered Charity
51 - 100
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a real difference in Newham: Supported Housing Services Manager
Are you passionate about empowering communities and tackling homelessness head-on? The Renewal Programme is seeking a skilled and passionate Supported Housing Service Manager to lead our dedicated team and deliver life-changing impact.
About Us
For over 50 years, the Renewal Programme has stood alongside Newham’s most marginalised residents. We're a respected local charity supporting people through advocacy, education, housing, and wellbeing. Our mission is rooted in dignity, inclusion, collaboration, and empowerment—inspiring hope and enabling lives to flourish.
Your Role
As Supported Housing Service Manager, you'll lead a trauma-informed, strengths-based housing service for single homeless adults. You'll drive performance, support your team, and ensure residents are equipped with the tools to live independently—managing finances, maintaining tenancies, and building brighter futures.
Key Responsibilities
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Deliver impactful support: Oversee personalised casework, support planning, and use of tools like Outcome Star.
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Lead performance & improvement: Monitor KPIs (move-on rates, tenancy sustainment), refine supervision and quality assurance, and implement our move-on strategy.
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Inspire your team: Foster a positive, proactive, and solution-focused culture.
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Maximise sustainability: Ensure rental income and effective arrears management.
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Strengthen partnerships: Collaborate with commissioners, housing partners, and support services.
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Ensure compliance: Uphold safeguarding, health & safety, and risk management standards.
What You’ll Bring
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Proven leadership in supported housing or homelessness service settings
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The ability to effectively lead and inspire a team
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Experience with contract delivery, KPIs, and outcomes-based commissioning
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Strong financial and budgetary skills
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Knowledge of safeguarding and trauma-informed practice
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A collaborative, values-driven approach and commitment to continuous improvement
Why Join Us?
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Permanent, full-time role (36 hours/week)
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Salary of £45,000 – £48,000, depending on skills and experience
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28 days annual leave + bank holidays
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Cycle & tech salary sacrifice schemes, employer pension, EAP, staff development
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Based across our two supported housing sites in the London Borough of Newham
Please review the full job description and person specification. An enhanced DBS check will be required.
Newham Community Renewal Programme proudly welcomes applicants from all backgrounds and identities.
We can't wait to hear from you!
Thank you!
We are looking for an enthusiastic and highly organised individual to be responsible for our day-to-day office management. This is a pivotal role in keeping our office running smoothly and providing a welcoming and safe environment for staff and visitors.
The role
The person will report jointly to the BIICL Director and the Director of Governance and Operations and will carry out the following duties:
General Management
- Overseeing daily office operations and maintaining a professional, welcoming environment.
- Being the first point of contact for calls, visitors, and general office enquiries.
- Handling outgoing and incoming mail and deliveries and ensuring efficient distribution.
- Oversight of facilities and day-to-day liaison with building management to ensure facilities are well-maintained.
- Purchasing of office supplies, furniture and non-IT equipment.
- Maintaining and reviewing insurance policies (with Director of Governance and Operations).
- Managing building access control systems and office security.
- Acting as a fire marshal and assisting with Health & Safety compliance, including workstation assessments for new staff and first aid training requirements.
- Leading on arrangements for social and team activities, e.g. staff Christmas party and other team building activities.
HR Administration
- Maintaining staff personnel files and holiday and sick leave records.
- Day-to-day management of staff recruitment including placing of advertisements and arrangements for shortlisting/interviewing.
- Assisting in the induction of new staff, volunteers and visiting fellows including maintaining and updating the induction pack and ensuring any compulsory training takes place (with Director of Governance & Operations).
- Co-ordinating arrangements for annual staff appraisals.
- Co-ordination of BIICL’s Volunteer and Visiting Fellow programmes (with Director of Training).
- Day-to day liaison with WorkNest (external providers of employment law support) including annual review of policies, contract and Staff Handbook.
Executive and Governance Support
- Providing executive support to the BIICL Director, including diary management and correspondence, plus occasional assistance to Centre Heads.
- Acting as Secretary to the BIICL Management Board, including producing agenda, circulating papers and writing up action notes.
- Assisting with arrangements for major events such as the Annual Grotius and Weinrebe Lectures.
- Co-ordinating contributions to the Quarterly Research Bulletin.
- Other administrative assistance, as required.
Person specification
- Excellent organisational, administrative and communication skills.
- Ability to work professionally with senior figures outside the organisation.
- Proven track record as an Office Manager, or in a similar role, preferably with experience of working in a smaller organisation.
- A collaborative and collegial team player, with the ability to work flexibly across a range of areas.
- Can-do attitude with a high attention to detail.
- Good writing skills.
- Proficient user of office software (e.g. MS Office, Teams).
- Knowledge of health and safety standards and procedures.
- Some experience of HR administration (desirable).
- Experience of using CRM databases (desirable).
Registered Charity
51 - 100
The client requests no contact from agencies or media sales.
Thank you!
This is an incredible opportunity to make a real difference at Bliss, the UK’s leading charity for babies born premature or sick.
Role Summary
Our current Director of Finance & Operations will be going on maternity leave in mid-October 2025 and we are looking for an experienced and energetic interim Director of Finance & Operations who will be able to hit the ground running in overseeing all of our finance, HR and operations, which underpin our core mission and work to support babies, families and health professionals across the neonatal community.
The successful candidate will lead all aspects of Bliss’ financial management, including our strategic approach to financial and business planning as well as supporting effective delivery of our day-to-day financial systems and processes. They will have overall responsibility for Bliss’ core organisational support functions of HR, IT, and facilities, and will also contribute to the daily running and future direction of the charity as a member of the Senior Management Team.
We are looking for an exceptional candidate who:
-Is a CCAB qualified (or equivalent) team leader with outstanding communication and interpersonal skills
-Has significant accountancy experience, with knowledge and experience of charity finance
-Has a good understanding of the financial and governance aspects of a charity, particularly the application of Charity SORP
-Has a strong understanding of business functions including HR, contract management, IT systems, and office and administrative processes
-Will enjoy working collaboratively across an organisation to drive business planning and performance.
-Has the ability to motivate, manage performance and support professional development within the Finance and Operations team.
This is a fantastic opportunity to lead a passionate and committed team in a vibrant organisation which supports individual learning and development alongside delivering real impact for babies and families every day
- Location: Hybrid, with a minimum of 3 days over 2 weeks worked in our London Bridge office
- Salary: £80,000 FTE (pro rata)
- Terms: 28 hours a week, 12-month fixed term contract starting late Sept / early Oct 2025
Role Details
If you believe your skills and experience align with this position, and you are passionate about improving outcomes for sick and premature babies, then we would very much like to hear from you. We offer a generous package of benefits, including a positive approach to agile working, and are a vibrant organisation, dedicated to the cause but also to supporting each other and learning as we work. If you don’t meet all the requirements but feel that you have transferrable skills, please do apply and use your application to illustrate this.
Bliss recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
For more details please view the job description and person specification below.
How to apply
Please email a copy of your CV and a supporting statement explaining why you are interested in this role and what you could bring to it - with reference to the person specification in this job description
This information is used when shortlisting candidates for interview.
Don’t meet every single requirement?
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Bliss we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every aspect of the job description, we encourage you to apply to tell us what you can offer our organisation. You could be just the right candidate for this or other roles
Recruitment Timeline
- The deadline for applications is 9am on Monday 23rd June
- First round interviews will be held virtually on Monday 30th June
- Second round interviews will be in person at our London Bridge offices on Wed 9th July
Ideally we are looking for a candidate who can start at Bliss in late September / early October 2025, to enable sufficient handover with the current postholder; but for the right candidate we will also consider a slightly later start date if sufficient handover days can be accommodated beforehand
It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Thank you!
Smart Works is looking for a Head of Data & Impact to play a pivotal part in ensuring that Smart Works is a data-driven organisation, where insight and analysis underpin strategic decision-making and service delivery.
At its core, this position is responsible for overseeing the how the charity measures impact. The successful candidate will lead on management of the charity’s central database—used across all centres—to manage client, volunteer and referrer information. This includes coordinating system updates, working with external contractors, and maintaining data integrity and functionality across the board.
For full details, please see the Job Pack attached. The closing date is midnight on Sunday 15th June with first round interviews taking place virtually on Friday 20th June, and second round interviews taking place in London on Wednesday 25th June.
To apply, please submit your CV and answer the following questions via our recruitment portal:
- Why do you want to work for Smart Works? (Max 200 words)
- What experience do you have of delivering transformational change to digital processes or data systems? How have you ensured efficient and effective outcomes? (Max 350 words)
- Why do you think you are well suited to the role of Head of Data & Impact? (Max 350 words)
- Is there anything else you would like to share at this stage? (Max 150 words).
Registered Charity
51 - 100
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.
Thank you!
About Twins Trust
Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.
Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs.
Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.
Community Fundraising Manager
This is an exciting opportunity to join an ambitious and talented fundraising team
We are looking for an experienced Community Fundraising Manager to join our small and friendly fundraising team. You will be responsible for driving our strategy for Community Fundraising, Individual/Regular Giving and Events. With a database of around 100,000 registrants and 15,000 members, these existing income streams have lots of great potential. We have amazing fundraisers in our community who take on challenges like the London Marathon, London to Brighton bike ride, or their own swimming challenge and there’s lots of great potential amongst our supporters, including our committed members and regular givers.
Contract: Permanent
Hours: 30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £31,000 - £33,000 (pro rata)
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to events will also be required.
Closing date: midnight on Friday13th June
Interview dates: First-round interviews will be held on a rolling basis
Purpose of the role
- Grow a successful existing income stream (Fundraising Events and Regular Giving) and develop and grow a comparatively new income stream (Community Fundraising and Individual Giving) for Twins Trust. You will do this alongside other fundraisers in the team and with support from a Fundraising Officer.
- Lead and develop a multi-year strategy for growing our Community and Events programmes, with a well-planned calendar of events throughout the year covering different themes and geographies.
- Lead the strategy for our Individual/Regular Giving programme
- Lead on the creation, planning and delivery of a new Twins Trust owned mass participation fundraising event
- Provide strategic support and guidance to our Fundraising Officer to implement the annual raffle, ongoing Lottery programme and Individual Giving programme.
- Work closely with other teams across Fundraising, Membership and Communications to spot opportunities to maximise income and drive new projects forward
- Provide exceptional relationship management and stewardship to fundraisers in our community to make them feel appreciated, maximise income raised and encourage repeat fundraising
Ideal candidate
The ideal candidate will have demonstrable experience of developing and implementing a strategy for Community They will be able to demonstrate how they have delivered one or more of these income streams and grown these programmes significantly, providing excellent stewardship to fundraisers.
Person specification
Essential
- Significant experience of leading a 6 figure multi-year community fundraising strategy including forecasting and monitoring income and expenditure
- Experience of leading community, events, or Individual/Regular Giving fundraising - taking ownership and achieving growth in scale and income
- Experience of creating and delivering a new medium to large scale (£25k plus) fundraising event, maximising all commercial opportunities within it
- Excellent relationship building skills
- Ability to manage several projects at the same time
- Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
- Excellent communication skills and attention to detail
- Able to collaborate with a team of various disciplines or work independently as required
- Strong IT skills, including SharePoint and advanced Excel
- Enthusiasm for the issues we work on
Desirable
- Working understanding of admin processes relating to fundraising
- Understanding of digital marketing
- An understanding of GDPR in relation to fundraising
Registered Charity
21 - 50
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.