About the Youth Endowment Fund

The Youth Endowment Fund is a bold new attempt to put early intervention at the heart of efforts to tackle youth offending.

In recent years there has been a significant increase in violent crime. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. For children and young people, there have been particularly large increases in those who are both the perpetrators and victims of offences involving knives. We believe it is vital to intervene early in children’s lives to tackle the root causes of crime and violence, and to stem this worrying trend.

The Youth Endowment Fund is a charity with a £200m endowment and a mission that matters. Founded by youth charity Impetus and its partners the Early Intervention Foundation and the Social Investment Business, we exist to prevent children and young people from getting caught up in violent crime. We do this by finding the very best ways to prevent youth violence, funding great initiatives and working to scale them up and spread great ideas. To do this well, we must make sure we have the organisational foundation so our team and programmes will succeed. The Head of Operations is critical to making this happen.

Key Responsibilities

Most fundamentally, your job is to work with the Director of Operations & Programmes and her team to build and manage the systems and processes we need for the organisation to function effectively. To do this you will:

• Ensure we are set up to deliver on our operational plan. You will monitor and report on our progress and help make sure all YEF teams are set up to achieve their goals by providing support, accountability and resources to teams in the execution of our operational plan.
• Hire, develop and inspire the very best people. You will work with leadership from all partner organisations to ensure that we hire the best possible staff, adhere to partner HR policies, provide necessary and effective training, gain a clear understanding and strong focus on staff well-being, manage and develop staff effectively and address poor performance when required.
• Provide staff with the tools they need to perform. You will ensure we have what we need to deliver including IT systems, management information, databases, systems and processes, office facilities and more as you see fit.
• Use our resources wisely. You will assist in the development of organisational budgets and in making sure we stay to plan. You will help make sure budget holders can confidently manage their budget. You will also rigorously manage the processes and policies to choose the very best partners and service providers to work with.
• Ensure that we run our organisation in line with relevant legislation and effectively manage our risks as an organisation. You will make sure we seek legal advice when prudent and develop the tools and processes to monitor our adherence to the law and best practices.

• Help build and model a culture where it is natural to perform well and support colleagues brilliantly.

About You

You are this sort of person:

• You are brilliant at improving and organising things: You like finding ways to make things operate better for everyone. You enjoy bringing order to what is going on. You are good at getting your head around how a process works and improving it. You are excellent at designing and putting in place effective systems and processes and driving accountability within an organisation.
• You have significant experience of getting things done: You have a track record of getting things done. In previous jobs, you have held significant responsibility for ensuring challenging projects are delivered on time. You are very reliable. You take pride in making things happen.
• You win people over. People tend to warm to you and respect you. You have built good relationships with people at every level alongside those outside the organisation.
• You work very well in a team. You are not motivated by being the individual winner. You want the team as a whole to succeed. You don’t care who gets the credit as long as things get done.
• You are interested and experienced in both HR and operational planning: You are equally at home thinking about the processes and approach we need to recruit and develop great staff as you are thinking about how we manage our office and data management systems. You have a strong background and track record in leading HR, finance or operations functions within an organisation. You also have experience leading IT projects and making sure staff have the tools they need to perform.
• You learn fast but remain humble. You are quick at getting your head around things. It wouldn't faze you to have responsibility for organising things that are new to you as long as you have an expert to ask advice from. You like learning and developing. You know how much you don't know as well as what you do.
• You don't want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference. You like the idea of doing a job that makes young people safer.
• You are committed to equality, diversity and inclusion.
   

While it is not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence.

It is also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

JOB DESCRIPTION

Position Title: Grants Manager

Location: The Trust’s office in West London, with the benefit of the Trust's flexible working policy

Grade: £57,382 (Grade E)

Contract terms: Permanent, 37.5 hours a week

About Us

The Sigrid Rausing Trust is a grant-making foundation based in London. Founded in 1995, its purpose is to promote the values and principles of human rights, equality and the rule of law, and to preserve nature from further degradation. In pursuit of these goals, the Trust supports advocacy, creativity, research and scholarship – and has given away approximately £357 million to organisations all over the world.

Its current annual budget is approximately £40 million and it makes around 300 grants each year. The Trust is led by an active and prominent Board of Trustees and currently employs 24 staff. More detail on the Trust’s work can be found on its website.

The new role of Grants Manager is part of the 8 person Operations team. We support the Trust’s core functions including finance, information technology, grants management, governance, compliance, facilities, health and safety, and human resources. The Grants Manager will have operational responsibility for the grants administration management systems and processes, including provision of high quality management information and impact reporting.

Your Key Responsibilities

Grants administration and management reporting

• Operational responsibility for ensuring the development and provision of high qualitygrants administration and reporting systems and related processes;
•  Work collaboratively with programmes colleagues, Directors and Trustees to identify effective monitoring and reporting systems;
•  Support and advise the Trust on impact assessment; and
• Act as the in-house lead on grant-making information management and provide advice and analysis of this data to the Trust

Compliance

• Responsibility for developing and implementing compliance policies and control
• systems for the grant-making activities of the Trust;
• Act as the lead in-house adviser on compliance with relevant statutory and regulatoryframeworks, in the  UK and internationally;
• Responsibility for developing compliance related policies and guidance, designing andproviding appropriate training and support to colleagues on the same; and
• Undertake other areas of compliance related research, policy development and training, as delegated by the Chief Operating Officer (e.g. GDPR, employment, etc).

About You

Knowledge, qualifications and experience

• Seven or more years of experience in grant making, particularly in grants administration management, including responsibility for management information systems and management reporting
•  Bachelor’s or master’s degree in a related field or equivalent professional experience
•  Knowledge of and familiarity with UK statutory and regulatory frameworks relevan to charitable trusts, with experience of international grant-making desirable
•  Understanding and experience of monitoring and impact reporting
•  Able to write well, excellent numeracy and computer literacy, including familiarity with information databases, Microsoft Office Word, Excel, Powerpoint, Outlook, Sharepoint (or similar intranet), and website content

Key Competences, Skills and Abilities

• Excellent research and data-analytic skills and outstanding communications skills
•  Excellent interpersonal skills and ability to work with people at all levels and from diverse backgrounds
•  Excellent attention to detail and commitment to high standards
• Strong planning and project management skills, including the ability to advocate for and lead on organisational change
•  Professional credibility and confidence to work as the in-house lead within own fields of knowledge, provide advice and guidance to colleagues at all levels
•  Additional language skills would be desirable

Personal qualities

•  Demonstrable interest in and commitment to human rights, and the vision, mission and values of the Sigrid Rausing Trust
• Commitment to respect and value equality, diversity and inclusion, and understanding of how this applies to your own area of work

Other requirements

The Trust is only able to consider applications from candidates who already have the right to live and work in the United Kingdom.

Application Process and Deadline

We ask you to submit CV and supporting letter by midnight on 21st October 2020. Please note that each of these should be no more than two pages in length. This length restriction is intended to limit the effort required of applicants, and enable a quicker first stage review on the part of the Trust.

First round interviews will take place from 4th November. Second round interviews will take place from the week commencing 9th November. 

Want to use your project management skills to play a vital role in making clean water, decent toilets and good?hygiene?normal for everyone everywhere?

Join WaterAid as IT Project Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.

The IT directorate is responsible for the development of IT infrastructure and application services running in the UK as well as supporting staff across 20 WaterAid countries.

As an experienced project manager, the post holder will provide guidance, support and leadership to ensure the delivery of an ambitious and exciting portfolio of IT change across the organisation.

You will have day-to-day responsibility for the smooth and effective running of projects with a focus on results, outcomes and high-quality delivery. Effective project leadership along with a passion for agile and flexible delivery, partnership working and strategic thinking will be key to delivery in this role. The post holder will work with internal and external stakeholders internationally and in the UK to understand their needs, guide them through change and ensure delivery.

This is a permanent full-time post (flexible working will be considered). We are open to the postholder being based in any country where WaterAid has a presence - subject to cost and communication with the majority of WaterAid countries being practical.

About you:

To be?successful, you'll need:

• A proven track record of successful project management within complex environments
• Solid knowledge and experience of leading projects within an agile project management environment
• Ability to work independently under your own initiative
• Sound problem solving and analytical skills, with excellent attention for detail combined with the ability to see the bigger picture

Knowledge of the key principles associated with business improvement and Lean Six Sigma methodologies would be an advantage

To see the full job pack, please click 'Apply'.

Salary (UK) up to £45k subject to experience, with excellent benefits. Salary and benefits for other countries will vary in line with that WaterAid country's salary scale.

Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Applications will close 23:59 UK time on Sunday 4th October.? Availability for interview is required?w/c 12th October. 2nd interviews are expected to be completed before the 31st October. Interviews to be conducted remotely via video call.

Our UK offices are at 20 Canada Square, Canary Wharf, London and this role could also be based in a country where WaterAid has a presence, subject to cost and time zones allowing effective communication with the majority of WaterAid countries.

Additional Information

WaterAid UK benefits?include:

• 36 days holiday (including Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Flexible working conditions, including the opportunity for part-time work and home working
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave.
• Sabbaticals
• Volunteer Day

WaterAid UK is based in Canary Wharf, London. The office currently has limited capacity due to covid-19 - therefore the onboarding process is anticipated to be delivered remotely and the post holder may initially spend significant periods working from home. This will be discussed at the interview stage with you.

We are unable to provide sponsorship or relocation for this post.? In order to apply for this post,?you must be able to demonstrate your eligibility to work in one of WaterAid's countries.?

WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. We will conduct the most appropriate pre-employment references and checks to ensure high standards are maintained.

WaterAid is an equal opportunities, disability-confident employer and committed to achieving the highest standards of diversity, fairness and equality. Should you have a disability and require any additional support, please contact us at [email protected]

Digital and IT Project Manager (12 Months), London, Faith Based Media Organisation, £35,000 Pro Rata

• Are you an experienced digital and IT project management professional?
• Do you have proven experience in managing websites and app development programmes?
• Have you got a background in liaising with internal and external stakeholders on digital and IT projects?

If so, please read on!

I am working alongside a faith-based media organisation who are seeking a Digital and IT Project Manager to help develop and support their ambitious redevelopment programme for their websites and apps. The Digital and IT Project Manager will be ensuring that each project is delivered on time and to budget.

In this role you will be responsible for…

• Project managing the organisation's website and app development programme
• Liaising with internal and external stakeholders (for example, technical consultants and web developers)
• Ensuring project notes and milestones are reached and effectively communicated to all relevant stakeholders
• Testing apps/websites/processes when required
• Researching and identifying suitable suppliers for digital and IT projects
• Other technology projects such as system replacements
• Generating Purchase Order Requests for all project related costs
• Ensuring communications across all services are brand aligned
• Maintaining an overview of commercial income streams. Respond to trends and developing strategies

You will be ideally suited for this role if you have…

• Professional project management background with experience in multiple digital development projects
• Experience in managing website and app creation projects
• Agile project management experience
• Digital experience in DNS, Data formats, Hosting, 301 redirects would be advantageous
• Budget management experience
• An understanding of JSOM, Javascript, XML and HTML would be desirable
• Media industry marketing experience would be advantageous

What next?

If you are interested in applying for this Digital and IT Project Manager role, or in learning more, then contact me ASAP:

Tel: 0207 269 6338

Email:

Please note - following GOV.UK COVID-19 advice that remote working will be considered initially.

Would you like £250 in vouchers?

Well, if you know any tax, legal, finance, HR or marketing candidates looking to move jobs please refer them to us and if we successfully find them a new job in the next 12 months we will send you £250 in vouchers of your choice.

As well as this we are looking to grow the Pro-Recruitment Group family and would be interested in any amazing Recruitment Consultants you think might like to work for us. £250 on offer for any referrals we successfully hire.

The consists of five distinct brands: , , , and

Here at ClientEarth, we have an excellent opportunity for a motivated and experienced IT professional to join our expanding team. We are a legal and environmental charity that uses the power of the law to fight against climate change and to protect nature and the environment.

In this role you will be responsible for delivering our new IT strategy along with the day-to-day management of the IT function, currently a team of five colleagues. We have offices in London, Brussels, Berlin, Luxembourg, Warsaw, and Beijing, and a registered branch in Madrid. We are also expanding rapidly into new countries in Asia-Pacific as well as the US.

You will be leading in the technical research, selection, and development of systems, tools, policies, and procedures to ensure continuing innovation within our IT infrastructure, enabling our staff to carry out their work more agilely and deliver our vital mission. As a fast growing organisation, you will also be involved in implementing new IT applications and tools, giving you the perfect opportunity to learn and deploy new, cutting-edge technologies.

Main Duties

• With the Head of Operations, develop and then lead the implementation of a new organization-wide IT strategy
• Manage the ongoing development and implementation of an up-to-date IT system
• Manage the administration of current IT infrastructure
• Maintain network infrastructure
• Maintain and test the Disaster Recovery systems
• Manage the installation and maintenance of local software and hardware licensing
• Ensure the team induct and train new staff in IT systems
• Provide ongoing training to IT staff
• Oversee the IT team to ensure they are providing day-to-day helpdesk support to all staff.
• Monitoring and management of IT devices used by staff

Role requirements

• Relevant IT qualification e.g. MCSE/MCSA/MCP or equivalent experience
• IT system Project Management certification
• Experience of managing and leading IT professionals (ideally in front-line facing roles)
• Experience of developing IT strategy
• Fluent in English Language (CEFR level C2)

Essential Technical experience of working with:

• Firewalls devices and systems
• Server Operating Systems (Windows/2016)
• Office 365
• Backup systems and antivirus products
• Desktop Operating Systems (Windows10 pro or enterprise)
• Active directory, DHCP, DNS administration and working with group polices
• Exchange Server 2016 or higher
• SQL server experience
• Virtualization technologies such as Hyper-V and VDI
• IP Networking LAN, WAN, VLAN, VPN
• Skype for business audio\video conference systems or any other AV system

Further Information

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. We particularly encourage applications from black, Asian and minority ethnic (BAME) candidates, as these groups are currently under-represented in our organisation.

Please note that ClientEarth will only be able to employ those who have the pre-existing legal right to work in the UK.

The Finance and IT Manager will work closely with the Interim Chief Executive and other members of the Leadership Team to ensure that the Farm works efficiently and effectively, making the best use of all its assets. 

The post holder will be responsible for continuing to develop the function at both a strategic and operational level. The Farm’s Finance and IT have been especially strengthened in recent times and this new post has been created to spearhead the ongoing transformation. There is an organisational emphasis on improving processes and creatively using technology to improve productiveness and efficiency across the Farm site. 

The post is an integral part of the Leadership Team and will have operational support with the function from members of the support team. This is a senior role: the post holder will have influence across the Farm with involvement at Trustee, organisational and team levels. 

This is a great opportunity to really make a difference within a small organisation that is wanting to grow and strengthen its operational model. The role would be ideal for someone who wishes to play a crucial part in an organisation that is on a journey of modernisation and improvement of its practices.

About you: 

We are looking for a dynamic and driven Finance and IT Manager to work with the Interim Chief Executive to sustain the momentum built in recent times. The Finance and IT Manager will be enthused by the prospect of driving our Finance and IT transformation programme forward and leading our transition to a finance business partnering model. They will have the skills needed to work as a member of the Leadership Team and help shape the strategy and delivery of excellent forward facing financial planning, analysis, and use of IT. Managing multiple priorities and working to deadlines will also be crucial to the role. 

Key responsibilities: 

• Continue to develop the function at both a strategic and operational level. Drive the ongoing transformation with emphasis on improving processes and creatively using technology to improve productiveness and efficiency across the Farm site. 

• Lead the yearly financial planning cycle, working with senior members of the team to draft  an annual budget, and in-year forecasts when required, and present to the Interim Chief Executive for discussion. 

• Maintain a cash forecast for a rolling 24 month period, highlighting risks or opportunities, to the Interim Chief Executive and Leadership Team. 

• Oversee and review the performance of monthly petty cash, bank and other Balance Sheet accounts’ reconciliations. Post depreciation journals on a monthly basis. 

• Review key contracts periodically to ensure value for money. 

• Oversee the credit control function, providing support to the Project Officer to resolve debtors on a timely basis. Produce key performance data on debtor management on a monthly basis. 

• Oversee the administration and claiming of Gift Aid on Small Donations and otherwise, ensuring maximum recovery. 

• Prepare and submit Corporation Tax Returns as and when required and provide advice on Corporation Tax, VAT and Gift Aid. 

• Prepare management accounts, including dashboard reporting on key financial metrics, and present to the Trustee Board. 

• Lead the year end process, drafting the statutory accounts and delivering a clean Independent Examination. 

• Continue to develop the current financial systems, policies and procedures to ensure they remain fit for purpose. 

• Work with the Interim Chief Executive in pursuing identified business development and commercial opportunities, providing analysis and financial expertise in scoping out future developments. 

• Develop appropriate IT policies and manage IT risks. 

• Be a Systems Administrator for Office 365, including but not limed to, managing user access, adding joiners and removing leavers. 

• Line manage any members of the Finance and IT department. 

• In addition, carry out any other duties within the scope, spirit and purpose of the job, as requested by the Interim Chief Executive. 

Person specification: 

In order to be considered for the role, it is vital that you are self-motivated with excellent time management and organisational skills. Soft skills such as being persuasive and an ability to communicate with a broad range of people are also important in this people-focused role. More specifically: 

• Hold or only have a few modules left to complete of an accounting qualification (ACCA/CIMA/ACA) or qualified by experience.

• Professional experience in the finance function of a fast paced charity or corporate. 

• Experience of working at a senior level in a finance function. 

• Experience of working with charity accounting practice, including SORP. 

• Experience of ensuring compliance with the specific tax regime regarding charities. 

• Experience of ensuring compliance with the governance requirements of charities. 

• Excellent analytical and problem-solving skills and high attention to detail. With initiative to anticipate and meet needs ahead of time and identify opportunities to improve processes. 

• Xero experience, together with an excellent ability in Microsoft programmes, particularly Excel. 

• Experience with financial dashboards and reporting. 

• Highly IT literate and experience of scoping and managing the implementation of IT infrastructure projects. 

• Effective and confident communicator with the ability to work closely with colleagues, advisors and Trustees. 

• Self-motivated with excellent organisational and time management skills. 

• High levels of integrity and the ability to act confidentially. 

• Be able to work and relate well with people of other cultures and nationalities

• Applicants must have the right/permanent right to work in the UK

 
If you are passionate about creating value and cultivating a positive work environment together with the team, then please apply. 

To apply submit your CV and a covering letter no longer than two sides of A4 which addresses the key responsibilities and person specification by Sunday 4 October. Applications will be continually reviewed and we reserve the right to close the vacancy sooner, should a suitable candidate be found. 

If you would like an informal chat about the role, please contact Aabida Mohmed, Interim Chief Executive. 

IT Infrastructure Engineer- Permanent

Full Time (37.5hrs per week)

Salary £ 32,000 – 35,000 (dependent upon experience)

An exciting opportunity has arisen for an IT Infrastructure Engineer to join The Children’s Trust I.T Team.

The Children’s Trust I.T. Team is key in the design, development, delivery and maintenance of the organisation’s I.T. infrastructure and I.T. support services.  Ensuring a customer focused service and secure environment are at the forefront of everything we do. 

The I.T. Infrastructure Engineer will be responsible for ensuring the I.T. Infrastructure services operates to a high level at all times, as well as managing operations, maintenance and development of the I.T. infrastructure programmes and systems.

For this role it is essential that you have experience of administering O365, Exchange, OneDrive, and Azure Active Directory as well as maintenance and development of SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, and items).

You will need to have a flexible and ‘can do’ attitude to competing commitments in workload, as well as well as show commitment to the vision and values of The Children’s Trust

This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families.

If you would like to discuss the role please contact the People Operations Team, details are found on The Children's Trust website.

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, in order for your application to be considered ( this will be found on our website, where the job is advertised). As part of the shortlisting process, gaps in employment will be examined and will be further explored during the interview process. 

Closing Date: Monday 7th September2020

Interview Date(s): TBC

Strictly no agencies please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interview.  Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for interview on this particular occasion.
 

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. 

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton and Epsom.

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: free on-site parking; subsidised cafeteria; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an environment that is as unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities.

The Children’s Trust is fully committed to protecting children and young people.  All posts at The Children's Trust are subject to an enhanced DBS check.  If you are applying to The Children's Trust, and are already registered with the DBS update service, this will speed up the recruitment process significantly.  We are an equal opportunities employer, and welcome applications from all suitably qualified candidates, regardless of their race, sex, disabilities, religion/beliefs, sexual orientation, or age.

Do you have a knack for systems and technology? Are you a people person and motivated to help others? Are you calm under pressure?

Support Through Court is an independent charity which provides much-needed practical and emotional support to people dealing with the court process without the benefit of legal representation. Most are frightened of and unfamiliar with the courts and may be facing serious issues that could affect their children and relationships, finances, or the roof over their head. 

We are starting a new, two year project piloting a virtual support initiative for those seeking help with divorce and/or child arrangements but do not have legal representation. Clients will virtually receive practical support from Support Through Court volunteers based at offices across the UK, and legal advice through our partnership with RCJ Advice. 

The post will be for two years. We are looking to recruit someone based in central London, however as volunteers will be based at Support Through Court offices around the UK, some travel will be required. The post holder will report to the Head of Systems & Information and will be part of the Systems & Information team. The primary focus of the post will be our new virtual support project with regards to:

• Ensuring continuous and smooth running of the hardware and IT systems.
• Providing face-to-face and remote support to volunteers and clients using the systems
• Pulling statistical information needed for reporting

Additionally, the post will assist the Systems & Information team with BAU activities and provide general IT support to staff and volunteers across the wider organisation.

The ideal candidate will have: excellent hardware and software troubleshooting skills, the ability to patiently explain technical solutions to a wide range of audiences, efficient administrative skills, empathy for our clients, a willingness to learn, and the flexibility to follow directions or take the initiative as needed.

If this sounds like you, we look forward to receiving your application: please send a CV, together with a covering letter clearly explaining how you fulfil the criteria in the job specification and the requirements for the role.

Applications are due by 9:00 AM on 5 October 2020.

Interviews will take place on 8 October 2020.

This is an exciting opportunity to play a critical role providing administrative support to the services that AvMA's Medico-Legal team deliver.

The Post

We are currently recruiting for an Information & Support Officer. The scope of the role is set out in the Job Description & Person Specification documents.

Training will be provided on our services although some prior knowledge of clinical negligence is desirable.

People

Our people are our greatest asset. AvMA currently employs approximately 24 staff (many of whom are part-time), bringing a wide range of skills, experience and passion for what AvMA stands for. AvMA also benefits from a pool of dedicated volunteers and an excellent board of trustees. Feedback invariably suggests that AvMA is a satisfying place to work.

Location

AvMA is based in a modern, well equipped office building in central Croydon, which is accessible for wheelchair users and people with other disabilities. Due to the ongoing Covid-19 situation our offices are closed until January 2021 and all staff are working remotely.

Croydon enjoys excellent transport links. East Croydon station provides frequent trains with access to central London in just 15 minutes.

Please refer to the Background Information, Person Specification & Job Description for full details.

We are looking for an Office Manager to be the key person of the organisation's central operations, providing an effective administrative support function at our offices. You will need to be proactive, systematic and solutions focused, have two years administrative experience, be literate, numerate and have good IT skills and the ability to provide a high quality,professional service to our clients and the beneficiaries we support. Excellent communication and negotiation skills, a willingness to explore new ideas and approaches, learn new skills and take on new challenges is essential. Experience of working in a growing charity or income-generating organisation in the sector, and direct exposure to and knowledge of the needs of the Latin American communities and the charity sector will be distinct advantages.

The post is part-time, 28 hours per week over four days. Flexible working arrangements may be available and you will occasionally be available on evenings or weekends.

How to apply

If you are interested in joining our team, please visit the Job vacancies section on our website and submit your completed application and monitoring forms by the 6th of October 2020.

Interviews will be held on Thursday 15th of October 2020

We may receive a large number of applications and unfortunately we may not be able to reply to everyone. If you do not hear from us five days after the deadline, please assume you have not been shortlisted. We wish you good luck.

We welcome applicants for all age groups, backgrounds and genders. We are a London Living Wage Employer.

Debates around Black Lives Matter, mass remote working, inequality in our education system exposed by Covid-19 restrictions and debates about privilege – our society and our world of work is very clearly at a turning point.

As a social mobility charity, The Brokerage is in the fortunate position to influence that change in a positive, practical and meaningful way, working with underprivileged young people from state schools. We partner with corporates in the City (financial and professional services) that want our help with building and accessing a different talent pool and change organisational practices to create a post-inclusion culture where people from all backgrounds can thrive and be themselves.

The Brokerage is at a critical and dynamic point having recently launched a strategic re-direction, innovative new services and a relevant new brand, all supporting our vision of a world where a young person’s ability and aspiration alone determine their career path. At the heart of this exciting new direction is implementing our new partnership model to ensure that The Brokerage is both re-positioned as a Changemaker with corporates and ensures sustainable funding of its activities.  

To achieve this The Brokerage is currently recruiting for a Partnership Manager. This is an incredible opportunity for a proactive relationship-builder who enjoys working within a fast-paced environment as part of a dynamic, results-driven team. The successful candidate will play a pivotal role in helping us achieve our vision well as contributing to the development and implementation of our 2020-22 strategic plan.  

We are less interested in your experience and more in your personality and attitude: we are looking for someone highly motivated, energetic and engaging who loves building and maintaining successful relationships. We are a small team and there is so much potential for us to grow so you will need to be extremely proactive, resourceful, good at spotting opportunities but equally good at turning those opportunities into revenue-generating, sustainable partnerships. Most importantly, you’ll be the interface with our corporate partners, representing The Brokerage brand, so a client service attitude, ability to work at pace and very high standards are a must.

We particularly welcome applications from candidates who have a lived experience of our beneficiaries’ characteristics (e.g. are from a BAME and/or underprivileged background).

Role purpose

The Brokerage is looking for a Partnerships Manager to support the Senior Partnerships Manager to implement our new partnership model, researching and recruiting new partners and ensuring existing partners are happy and participate in our journey of becoming a corporate Changemaker.  

In addition, the Partnerships Manager will work closely with the marketing and communications team to build the brand of The Brokerage and collaborate with the delivery team to ensure successful service delivery. They will also support with writing funding applications when necessary as indicated by the Senior Partnerships Manager.

Main duties

• Undertake research into prospective corporate partners and alongside the Senior Partnerships Manager convert a percentage of these into paid corporate partners on The Brokerage’s partnership model
• Attend meetings with prospective corporates for/with Senior Partnerships Manager where necessary
• Manage all corporate partnerships, for their 12-month duration, maintaining regular contact and a high quality relationship with each organisation
• Communicate details of The Brokerage’s value add assessments with key corporate contacts and where necessary, deliver parts of the assessment insight gathering sessions to corporate audiences
• Ensure that the quality and content of each partnership agreement is in line with agreed partnership level and The Brokerage’s strategic direction
• Gain regular, high level updates from Senior Programme Managers to ensure all elements of the agreed partnerships are being delivered. All updates to be fed back to Senior Partnerships Manager via weekly partnerships meetings.
• Be a key driver in the development and delivery of The Brokerage’s employer support services including:
  • Organising and delivering The Brokerage’s regular Corporate Leaders Forums, virtually and in-person when possible
  • Workshops for employers around the lived experiences of our young people
• Work with relevant Programme Manager and corporate partners to confirm and secure internships for Summer Placement Programme.
• Undertake research into and apply for additional funding The Brokerage can access from trusts, foundations and statutory funders, monitoring and tracking the progress of these applications.
• Work closely with the marketing and communications team internally to build the brand of The Brokerage
• Play an active role in the delivery of The Brokerage’s strategic objectives and participate in The Brokerage events and activities as required.
• Undertake any other reasonable duties as requested by line manager.

Person Specification

Essential

• Energetic, engaging and self-motivated personality
• Committed client service attitude
• Ability to independently build rapport and maintain effective relationships with internal and external stakeholders
• Excellent organisational skills and ability to manage competing priorities overseeing multiple partnership agreements at once, ensuring their successful delivery
• Excellent verbal and written communication skills
• Excellent attention to detail
• Excellent IT skills, including demonstrable usage of the Microsoft Office suite.
• Work to tight deadlines in a fast-paced environment and still produce quality outputs.
• Demonstrable knowledge of and interest in issues surrounding social mobility, education, as well as corporate diversity and inclusion programmes

Desirable

• Knowledge of a CRM database (Salesforce or equivalent)
• Ability to undertake desk-based research

Please apply by sending your CV and a cover letter, stating your motivations for applying for this role and how your skills match the person specification, addressed to Susheel Sharma.

Closing date for applications:  Thursday 8th October 2020 at 1700

Telephone/Zoom interview: Monday 12th or Tuesday 13th October 

Face to face interview (for selected candidates): Thursday 15th or Friday 16th October 2020*
*There will be two interviewers and social distancing will be maintained during the face to face interview at our office, 65 London Wall, EC2M 5TU. 

Call and Care Manager

Employer: Dementia Concern

Salary: £30,000 to £32,000 per annum

Hours: 35 hours per week

Responsible to: Operations Manager & CEO

Responsible for: Up to 15 Care Attendants

Are you a Registered Care Manager or would like to work towards being a register manager, looking to work with a long-standing local charity supporting people living with dementia in Ealing and their carer?

The Dementia Concern Call & Care service offers respite care for carers through providing social interaction and activities to people living dementia through a dedicated team of Care Attendants. We are looking for a registered manager or someone who would like to work towards being a CQC Manager with the drive and ambition to take the service forward. The ideal candidate must have excellent communication and commercial acumen.

Dementia Concern has been providing services for people living with dementia and their carers for more than 25 years and prides itself on providing innovative and high quality services. This post is an opportunity to specialise in a growing field working with a diverse and highly experience team.

Purpose of the Post

The main purpose of the post is to manage the home respite of the charity Call & Care service. Call & Care is a CQC registered service and provides a respite service for carers while providing social stimulation for persons living with dementia. It is paid via the client’s eligible benefits or from their own personal means.

The role also involves working alongside the Volunteer Coordinator who organises a free Carer’s Short Breaks service within the borough. Both roles are part of the grant funding which provides the CQC-registered Call & Care Service and a free volunteer-led sitting service for those living with dementia and their carers. 

Both elements of the Carer’s Short Breaks programme are referred via Ealing Social Services.

The main tasks of the post are to:

• Provide effective management of the day-to-day operations of the Call and Care Service
• Co-ordinate referrals and carry out assessments, including risk assessments, for people with dementia and their carers
• Undertake reviews of the needs of service users
• As registered manager ensure that Call & Care complies with all relevant requirements including Health & Safety and the registered service standards laid out by the Care Quality Commission
• Ensure agreed policies and practices are followed and develop new and updated policies and procedures in consultation with the CEO and support of the HR Manager
• Prepare rotas, check and approve timesheets and annual leave requests
• Maintain good records and statistical systems in accordance with the requirements of both the organisation and funding bodies to achieve targets
• Manage the budget for the service and ensure value for money for service users and the organisation
• Liaise with other colleagues and relevant agencies on the specific needs of service users and share information if requested
• Take responsibility for resolving service failures and complaints and reporting these to the CEO
• Support the development of an improved database for the service
• Monitor and evaluate the performance of Call & Care including outputs and outcomes 
• In conjunction with the CEO develop the service and identify new marketing opportunities
• Provide regular reports to the CEO, the Board of Trustees and relevant

Staff Management

• Provide effective line management of Call & Care staff including the recruitment, induction, supervision and appraisal of Care Attendants 
• Identify and review development opportunities, which will enhance the personal and professional competence of staff and service 
• Oversee relevant training for all staff 
• Plan, allocate and review the work of Care Attendants through their regular one-to-one supervision 
• Arrange and chair regular team meetings for Call & Care staff

Other Duties

• Provide out-of-hours emergency support through an on-call system
• Keep up to date with national and local trends and developments affecting people with dementia and their carers 
• Promote the organisation and its aims externally
• Work in partnership with other organisations to promote awareness of dementia
• Attend meetings, training and conferences as required
• Carry out any other duties which may arise from time to time and are appropriate for the level of the post as directed by the CEO.

Person Specification Essential

• NVQ 4/QCF Level 5 in Health and Social Care or willingness to work towards this
• At least 2 years’ experience of managing and supervising staff in a domiciliary setting
• Experience of assessing service user needs and carrying out risk assessments
• Understanding of Personalisation and its impact on direct service delivery
• Knowledge and understanding of CQC regulatory framework
• An interest in the field of Dementia, the process of ageing and social care
• Capacity to work with service users, carers and the public
• Proficient IT skills including knowledge of databases, rota systems and supporting on-line impact reporting and CQC rating
• Good time management skills and ability to work to tight deadlines
• Willingness to work outside normal working hours (on rota system).

Desirable

• Experience of working as a CQC registered manager
• Experience of running a home care or respite service
• Commercial awareness and ability to understand and manage budgets
• Experience of monitoring, evaluating and auditing
• Ability to communicate well within writing and verbally
• Educated to degree level

Applying for the Vacancy

Please ensure you read through all the information enclosed, including the job description and especially the person specification: the latter will be used as the selection criteria.

A maximum of one A4 sheet of additional information may be added to the application form.An application form is required, but CVs can be submitted as supplementary material. 

I hope you find this information useful and you decide to make an application.

Please ensure that your application and equality & diversity monitoring form reach us by no later than 5pm 27th October, 2020 if we receive a high volume of candidates we may move the closing date forward and if we receive too few replies, we will extend the closing date.

Individuals offered the position will have to undergo an enhanced DBS check. 

Mary Burden

HR Manager

Job Title:  System Administrator

Reporting To: Head of IT

Working pattern: Based from home with regular travel to The Felix Project depots in west, north & east London

About The Felix Project

The Felix Project is a London charity working to end hunger and food waste. We collect surplus food from supermarkets, wholesalers and other food suppliers right across the commercial food industry – food that is fresh and nutritious but cannot be sold for various reasons. We deliver this food free of charge to charities and schools. Every week the food we redistribute provides wholesome meals for the elderly, the homeless, people with mental health issues, refugees and asylum seekers and vulnerable families and children. Thousands of people volunteer their time with The Felix Project so that, for every £1 donated we are able to deliver £12 worth of good food to people in need.

We have two warehouse operations based in Park Royal, West London and Enfield, North London. We also run a central London operation. Our Head Office is based in Park Royal. We want good food go to good causes.

The Situation

Since the start of Covid we have seen demand for food from our many charity partners rocket, and now we are sourcing and delivering food for more than 500,000 meals every week (a 300% increase since March). With our talented and energetic workforce we are now committed to make an even greater impact on food poverty by growing this to 2 million meals per week (100 million meal per year) by 2023.

As part of this ambitious plan we have committed to Microsoft 365 infrastructure and we already utilise Outlook, SharePoint, Teams and PowerBI, with users established on our Azure AD. With the help of Accenture and Avanade we have implemented Dynamics 365 for Field Service, managing our receipts and deliveries of food in our fleet of vans using a PowerApps Portal to enable live updates for our volunteer drivers. Now, building on this we want to extend the use of dynamics into our Fundraising and Volunteering teams by migrating data and processes from proprietary cloud-based systems onto a single Dynamics 365 CRM platform, and then implementing world-class marketing tools to help drive our need to attract more great people and resources.

We’re looking for a Champion

As an IT professional, you know your stuff, but something is missing. Perhaps, you're not being challenged? Or not getting the opportunity to achieve your potential? Or perhaps you want a job where your work makes a direct difference to the lives and welfare of others?

The Role

We're looking for a Microsoft 365 Administrator to join our busy team. Working from home and our depots, you'll be responsible for supporting, managing and developing our M365 platform. Working with colleagues and external consultants, you'll take responsibility for ensuring our ecosystem is in great order and delivering measurable benefits for our business and our customers.

This newly created position would suit an experienced IT Support Analyst / Systems Administrator / Service Desk Engineer with experience of supporting Microsoft 365 / Office 365 and related technologies such as Exchange and Active Directory in a startup or SMB environment. The ideal candidate should have 5+ years hands on experience.

You will have strong tenant level experience of implementing and managing Microsoft 365 (Teams, SharePoint, OneDrive, Exchange). You will also have a good understanding of PowerPlatform, (including PowerBI, PowerApp and PowerAutomate) and some experience of managing Microsoft compliance and security. Experience of the governance and best practice around cloud infrastructure and applications would be an advantage.

You will support the business by taking responsibility for the day to day operation and resilience of all business systems, including resolving support issues and overseeing our external helpdesk and support partner. This key role demands exceptional problem-solving skills and the ability to drive issues to resolution whilst being able to prioritise competing demands and cope in pressurised scenarios. The ideal candidate will also have excellent communication skills and be able to support users in diagnosing and resolving issues in the most effective ways.

This is a 1 year fixed-term contract. In that time you'll encounter a wide range of valuable experiences for your professional development. Plus, we've some exciting plans going forward, so who knows what the future may bring?

Key Skills:

• Good experience as administrator of Microsoft 365 and Dynamics 365
• Experience supporting and training users, developing system policy, roadmapping and agile development
• Strong skills and experience in Office 365 applications
• Understanding of Microsoft Licensing
• Experience in the analysis, documentation and re-design of business processes
• Competence in PowerBI, PowerApps and PowerAutomate
• Experience of Microsoft Visual Studio, Common Data Model and Nonprofit Accelereator would be an advantage

Responsibilities:

• Work with external consultants to make recommendations towards service improvements and standards
• Oversee all IT support issues via IT ticketing system
• Monitor trends and proactively respond to issues to support the business
• Lead in planning software updates ensuring capacity to delivery

Interview process

Interviews will take place first week of October

Application Support Systems Analyst

London office based or home based (UK)

£33,811 - £39,896 per annum (London office)

£29,484 - £34,891 per annum (home based)

35 hours per week

Permanent

We are looking for an Application Support Systems Analyst who is friendly and enthusiastic, with an innovative and collaborative approach to work, and has expert skills in SQL, ETL processes, the use of SSRS and SSIS, and experience of working in a fundraising, membership or marketing environment.

Ideally you will also have an appreciation of the full end to end data journey and an interest in or exposure to automation, ETL, and data management techniques and technologies that can be used to improve accuracy, throughput, break down data siloes and use data in a more holistic way so as to enhance our communications with our supporters and members, and enrich our understanding of them so that we can better achieve our organisational aims.

We value continuous learning and collaboration, so you will not only want to develop your own tech skills, but you will also bring your colleagues with you, through detailed documentation, peer review, and team presentations.

Along with the rest of the IT team you will provide a proactive IT service to users across the National Deaf Children’s Society.

To apply for this role, you will have to complete an online application and specify how you meet the person specification criteria, as outlined in the job description. To do this, we suggest that you download the job description from our website prior to starting your application.

Currently, the application process works best on desktop / laptop devices.

The closing date for applications is on Sunday 18 October 2020 at 23.59.

We expect the recruitment process will consist of:

A 15 minute initial screening to be held via a Teams video call on Monday 26 October.

A technical test to be sent out by email at midday and returned by 1pm on Tuesday 27 October.

Interviews to be held via a Teams video call on Wednesday 28 October 2020.

Satisfactory completion of each stage is necessary to pass to the next.

A disclosure check will be sought in relation to the successful applicant for this post. This will be shared with Human Resources and may also be shared with the Safeguarding Manager and the relevant management team. All applicants must also complete a self-disclosure form.

We strive to provide an accessible recruitment process. If a disability or long-term condition makes it difficult for you to complete our application form, please contact us to discuss alternative formats. If you require reasonable adjustments for taking part in the interview, please indicate this in response to the corresponding question in the application form.

Additional information about the support we offer is on our jobs page.

We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.

The National Deaf Children’s Society is committed to safeguarding the welfare of children and young adults and expects staff and volunteers to share that commitment.

We are also committed to promoting work-life balance amongst our staff.