It systems manager jobs

Donation Centre Sorting Assistant
Donation Centre in Harrogate, North Yorkshire

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As a Donation Centre Sorting Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As a Donation Centre Sorting Assistant, you will be reporting to the Donation Centre Manager, you will be responsible for quickly, efficiently and accurately sorting donations of clothing, bric-a-brac, electrical and all other donated items, for re-sale in our network of charity shops and via our eCommerce outlets. This role will operate in accordance with all health and safety regulations.

You will be expected to receive stock donations from our donors in a friendly, positive and welcoming way. We do not turn donations away as we have a significant growth plan for our retail network, so it is essential that you are able to remain positive and welcoming to all supporters and demonstrate our gratitude for receiving donations. Great customer service is also essential to maximise income through Gift Aid sign-ups and every donor should be encouraged to sign up to Gift Aid, if it is applicable for them.

Specifically, you will:

- Quickly and efficiently sort a wide variety of donated stock.

- Ensure that donated stock is stored appropriately and safely, in accordance with all health and safety regulations and charity policies, minimising the risk of damage and stock loss.

- Identify if any specific donated stock suits the profile/demographics of specific shops in the retail network and ensure that those items are ringfenced and delivered in a timely manner to maximise income for the charity.

- Communicate with Retail teams regarding stock offers and ensure that any requests for specific items are actioned in a timely manner.

- Create an engaging and supportive environment for our volunteers and ensure that the Donation Centre is a great place to work.

- Help create a welcoming professional atmosphere and deliver high standards of customer service for all donors, customers and supporters.

- Support the volunteer team by providing communication, support, guidance and direction in the absence of the Donation Centre Manager or their Deputy.

- PAT test donated electrical items to ensure that they are able to be sold in the shops, or via eCommerce (training will be provided).

- Coach any corporate volunteers in the standards that we expect in sorting, and represent the charity positively.

- Ensure that all charity policies, standards and operating procedures are communicated effectively to all members of your team and be comfortable in supporting your peers to change their behaviour or processes if they are not adhering.

- Ensure that the donated goods are processed in a timely manner to maximise income for the charity.

- Manage complaints effectively and efficiently, escalating through the Operations team structure, as appropriate, where they cannot be resolved at a local level.

About You

To be considered for this role, you will need:

- To be ideally educated to GCSE level or equivalent

- To have experience of working in a charity retailer or sorting high volume donated stock would be an advantage.

- To have a basic understanding of Microsoft Office programs including Outlook, Word, and Excel.

- To have good time management skills and the ability to prioritise your own workload to meet deadlines.

- To have the ability to use own initiative and work with little direction, as management will not always be at the same site.

- To have good communication and interpersonal skills.

- A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:

o A check on your employment history by seeking two references

o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006

- A DBS check at enhanced level.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 25 September 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact the People Team.

Role and Responsibilities

Housing and Service Delivery

• Provide strong and effective support to residents in Acorn House that focuses on their strengths and goals, and is delivered in a personalised way and within a framework of active engagement and co-production

• Developing and reviewing support plans that reflect the interests and aspirations of residents

• Induct new residents in line with the service’s policies and procedures and support them to continue in their journey towards recovery from addiction

• Carry out assessments of those referred to Acorn House, and induct new residents

• Ensure the fundamental needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance around benefits, and alcohol and drug testing (to help maintain an abstinent environment)

• Deal with the immediate support needs of residents as appropriate, providing crisis intervention where necessary

• Support residents in addressing physical and mental health issues, including liaison with primary and secondary health teams

• Ensure residents are supported through court or welfare rulings (if necessary)

• Ensure effective and compliant administration of resident data using a bespoke Salesforce- based platform (In-Form)

• Ensure Housing Benefit and Services Charges are collected and managed effectively 

• Be flexible and responsive to the changing needs of the service, ensuring high quality support is provided

• Ensure each resident’s support plan is written, monitored and reviewed as appropriate to reflect their changing needs and development

• Ensure residents progress and engage with other SCT programmes (when required)

• Ensure conditions and requirements relating to any contracts or management agreements are applied throughout SCT’s services

• Work effectively as part of a team, attending team/ staff meetings and making a positive contribution to the development of the team and wider SCT services

• Effectively control and manage financial records appropriate to the duties of the post (petty cash/rent) 

• Participate in a feedback culture for continuous improvement

• Promote social inclusion, supporting residents to access all benefits available to them

• Support residents with physical and mental health issues, including liaison primary and secondary health care services as required

• Ensure all repairs and maintenance needs are raised

Monitoring and Evaluation

• Maintain accurate records of residents on In-Form

Operational Support

• Comply with Health and Safety, including but not limited to any fire maintenance, risk assessments and complete room checks and raise any risks to the Supported Housing Manager

• Ensure equipment of all applicable facilities is in good working order

• To provide an on-call/out-of-hours service when required

• Carry out other duties as may reasonably be required 

Special Conditions

• This post requires the holder to work varying shifts between 08.00 am and 8.00 pm and participation in the call rota system (for which an additional allowance is paid)

• The post-holder is required to work weekends as part of a rota and Bank Holidays when required

• On occasions you may be requested to change your rota to ensure the requirements of the service are covered

• In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Supported Housing Manager

Location: Leeds

Assessment Centre: 15th of October at our Leeds Centre

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The King's Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the King's Trust Team and let’s make magic happen!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)

Location:  Hybrid working between the Aldgate, London office and home.

Closing date:  21st September 2025

An outstanding opportunity has arisen for a Head of Data + Insight to drive our Data + Insight Strategy as we look to maximise the organisation’s recent investment in systems and tools and get the greatest possible value out the data held within them.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

You will lead the Data + Insight function which incorporates data engineering, service design and data analysis as well as project management. You will work with the IT team to develop our data and information architecture to build the foundations that will allow useful insights to be generated.

As an excellent communicator, you will be able to make the complex simple and accessible, someone who can bring data, insights, and design to life for people across the organisation. You will have the ability to develop data as a product and as a service, and to lead the development of sound insights from available data and help others to do the same as you interact with colleagues at all levels across the organisation in support of our business plans.  Experience in human-centred design would be beneficial.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

The Talent Set is working with The Royal Photographic Society to recruit a Salesforce Administrator for an initial 12-month FTC basis.

This is a fantastic opportunity for a proactive and detail-focused individual to take ownership of a Salesforce-based CRM system, supporting internal teams, driving data accuracy, and enabling smarter digital processes. The successful candidate will play a key role in developing CRM capability, providing user support and training, and collaborating with colleagues to ensure systems are working seamlessly to meet organisational goals.

Key Responsibilities:

• Maintain accurate and consistent data within the Salesforce CRM system
• Provide user support, troubleshooting, and training to colleagues across the organisation
• Act as the primary point of contact for CRM-related queries and internal digital projects
• Build and deliver monthly and ad hoc reports to support strategic objectives
• Assist colleagues in creating and refining Salesforce dashboards and reporting tools
• Manage Gift Aid and financial reporting processes to ensure accuracy and compliance
• Process event and membership refunds through the CRM
• Support the Membership team with CRM-driven communications and operational needs
• Build and maintain Salesforce Flows and automations to improve efficiency
• Liaise with developers, consultants, and technology partners to maintain system stability and security
• Coordinate upgrades, support requests, and troubleshooting with external providers
• Represent the organisation in discussions about integrations and enhancements
• Support digital literacy among staff through practical guidance and training

Person Specification:

• Hands-on experience with Salesforce or a similar CRM system
• Strong attention to detail and excellent data management skills
• Skilled in data cleansing, segmentation, and analytics (Excel, SQL, or CRM-native tools)
• Confident communicator, able to support and train non-technical colleagues
• Comfortable managing multiple tasks independently and balancing stakeholder needs
• Experience with automation tools (e.g. Salesforce Flows, HubSpot Workflows)
• Ability to troubleshoot CRM issues and optimise workflows
• Experience working in a membership or non-profit environment
• Familiarity with website and CRM integrations
• Understanding of financial processes and reporting requirements
• Previous experience working with IT providers or development agencies
• Adaptability to evolving digital tools and organisational processes

What’s on Offer:

• An initial 12-month contract within a fantastic organisation.
• Hybrid working with 2-3 days per week in their Bristol office.
• A salary of £32,000 to £37,500 for the successful candidate.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Salary: London Living Wage £27,007.50 p.a. FTE

Contract: 6-month fixed term contract with the prospect of progression to a permanent Coordinator role

Location:  Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.

We are seeking interns to work in London and North Kent

Reporting to: Programme Hub Manager

About the Role:

Here at Construction Youth Trust, we're on the lookout for enthusiastic individuals who are excited to learn and ready to dive into a supported internship. This is a fantastic chance to get a hands-on feel for what it's like to work in the charity sector. You will also have the opportunity to contribute to the wider development of the Trust e.g. participation in strategic working or Task & Finish groups.

We are particularly looking for individuals at the start of their career interested in working directly with young people within our Delivery Team

As a Delivery Team Intern, your key duties and responsibilities could include:

· Supporting the team to deliver fun and engaging programmes and activities for young people to get them ready for the working world by building on their skills and confidence.

· Supporting the team in the development of effective long-term working relationships with schools and referral partners.

· Supporting the team to enlist, manage and coordinate the support of local industry partners to connect young people with opportunities and employers that match their unique strengths and interests.

· Supporting the team with administrative tasks, helping to register, monitor, and evaluate the young people participating in programmes and activities.

· Please note that you will be required to travel across London regularly

About You

What we’re looking for in our new Intern(s) includes:

· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.

· Enthusiastic about connecting young people to opportunities, particularly those facing significant barriers to work.

· Have a ‘can-do’ attitude, as our Intern you will be expected to get involved in a variety of our programmes and activities.

· IT literate and digitally savvy

· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.

· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.

About Us

Make a big impact with a dynamic small charity transforming young people’s lives London.

Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.

We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.

The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.

At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.

What we offer:

As one of our interns, you'll gain valuable skills to kickstart your career, with the prospect of progressing into a Coordinator role with us. Plus, you'll have an internal buddy to support you and help you settle in throughout your internship.

You’ll be eligible for many of our benefits including:

· 25 days annual leave per year (FTE), which increases by a day each year after 2 years’ service up to a maximum of 30 days, plus an additional discretionary “Day for You”

· Opportunity to take a 6-week sabbatical after 3 years of service

· The Trust’s contributory pension scheme after three months – The charity will match employee contribution up to 7%

· All travel expenses covered over and above regular commute to and from work. Any extra travel for work purposes will be reimbursed.

· Access to Workplace Options EAP (a provider of employee support services)

· Opportunity to Work from Home

· Opportunity to take part in the wider team’s wellbeing and social activities

· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

How to Apply

If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form and include a supporting statement (max. 500 words) explaining why you're interested in this role and how you meet the person specification.

Previous applicants need not apply.

Closing date: 9am on 26th September 2025. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.

A second interview may also be required.

You can access the Application Form, Job Description and Person Specification for this role on this page.

Job Description

Job Title:Community & Events Fundraiser 

Reports to:Fundraising Manager

Location:Hybrid & Borough High Street, London SE1 (2 days a week in the office)

Salary:                £31,000 

Contract:Permanent

Hours:35 hrs per week. Office hours are 9 – 5 

Background and purpose

We are the only UK-wide charity for everyone affected by a genetic and acquired bleeding disorder. 

At the Haemophilia Society (THS) we want to empower everyone affected by a bleeding disorder to live life to the full, whatever your stage in life.

One in 2,000 men, women and children in the UK have a diagnosed bleeding disorder, which are a group of conditions, including haemophilia and von Willebrand disorder, that result when the blood cannot clot properly. 

As many as a third of bleeding disorder diagnoses have no known family history and can be the result of a random gene mutation. This means a bleeding disorder diagnosis can come completely out of the blue.

THS brings together people with bleeding disorders and their families to share experiences and understand more about how to live well with a bleeding disorder. Together, we can all make a difference.

What we do:

Support each other

We understand each other. We offer advice and support from personal experience. Our growing community is there for each otherbecause we’re in it together.

Raise awareness

We rally together because every little thing we do makes a difference and gives hope to people living with a bleeding disorder.

Make a lasting difference

We influence and advocate on what matters to our community. Health and social care policy, access to treatment and much more.

What we offer:

Competitive Salary

Generous Pension Contribution Agile Working

25 days’ holiday (pro rata) plus an additional day for each year of service up to 5 years

Well located office very close to Borough Market.

About the role

We’re incredibly lucky to have a generous and dedicated community who are always looking for new ways to support our work. We are looking for a passionate fundraiser who can take ownership of our community fundraising and empower our members and supporters in their fundraising ventures. You’ll act as the face of THS for people looking to raise money in a variety of wonderful ways – ensuring they have what they need to be as successful as possible. This will include managing a number of key events such as the London Marathon, Ride London and Swim Serpentine. 

This role would be ideal for someone with 2-3 years’ experience and looking to take the next step in their fundraising career. As part of a small team, you’ll be excited about getting involved in all areas of community and events fundraising, building relationships with our members and driving our fundraising strategy forward. 

The purpose of the role is to:

Community Fundraising

·Supporting and running the community fundraising activities - engaging our centres, signing up new members, stewarding our donors, being the key point of our enquiries

·Organisation and delivery of mass participation events

·Providing guidance and supporting participants in promoting their efforts on social media

·Spotting opportunities for business development with organisations

• Provide guidance and support for supporters undertaking community fundraising and act as a key first point of call. Developing and improving the supporter journey with new materials.
• Organise and project manage events and fundraising campaigns. Add new fundraising campaigns and events to the calendar.
• Develop key materials needed to promote events and fundraising campaigns. Source case studies we can use to promote events, as well as the charity and use them in publications and socials.
• Keeping up-to-date records and giving timely recognition of donations using our CRM system
• Creating fundraising communications to encourage greater participation, working with our Communications Officer and liaising with members and volunteers. 
• Working to strict deadlines to ensure that fundraising activity is widely promoted and the success of fundraisers is celebrated to encourage greater take-up of fundraising activities. 
• Representing the charity at events hosted by community and corporate supporters. Representing the charity at services events promoting fundraising.
• Showcasing the work of the organisation and speaking confidently at events about our work to connect fundraisers to our cause and encourage fundraising.
• Developing engaging national fundraising campaigns.
• Thinking creatively, developing action plans and budgets to support national campaigns like World Haemophilia Day and TalkingRed. You will be able to understand the diverse needs and abilities of our community and create accessible fundraising initiatives that work for a geographically dispersed supporter base.
• Understanding and maintaining relationships with external suppliers for fundraising e.g. Great North Run, Just Giving, London Marathon etc. to ensure that we are abreast of any new trends and developments, or promotional opportunities.
• Working on two annual appeals, helping sourcing case studies and overseeing thanking process

Social Media

·Use our social channels to support your work 

·Monitoring social media accounts

·Keep on top of social trends particularly around fundraising 

·Creative flair to create compelling content for marketing/comms/campaigning

• Work with our Marketing Manager to develop social media to support fundraising, including promotional videos and graphics.
• Produce content for social media, e-news and the website. Adding materials to the webpage promoting other ways to support us – COTY, payroll giving, legacy and in memory giving.

Person Specification

Experience, Qualifications

Essential qualities, skills and experience

• Experience of organising and supporting events and/or community fundraising in a voluntary or paid role.
• Excellent organisational skills and ability to plan ahead, keep records, manage deadlines, prioritise workload and maximise your use of time.
• An outgoing, enthusiastic and helpful personality.
• A creative approach to fundraising and events. 
• Great customer service skills, the ability to recognise and meet the needs of individuals and to manage expectations when required.
• Excellent written and verbal communication skills.
• Numeracy and the ability to understand basic financial information.
• Ability to work in a team as well as to use individual initiative and judgement.

• Good level of IT literacy, including a good knowledge of standard business software, Google Suite and social media.

• A commitment to the vision and values of The Haemophilia Society
• Experience in using CRM systems.

Desirable qualities, skills and experience

• Completion of a professional fundraising programme or training course.
• An understanding of long term health conditions, their impact on patients and families, and how being affected might act as a motivation for fundraising.

·Experience of managing a charity’s accounts for fundraising suppliers like Just Giving or other fundraising sites. 

·A good knowledge of data protection (GDPR) legislation and good practice in information management.

·Well-developed IT skills with the ability to write engaging content for the website and social media.

• A good understanding of safeguarding principles when working with vulnerable people and the need for professional boundaries

·Ability to gain the trust and confidence of members and supporters.

·Excellent project planning skills and ability to work on cross-organisational projects from design to delivery.

Personal qualities

·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all backgrounds including members and health professionals.

·Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and The Society.

·Enthusiastic and fun with drive and determination to meet targets.

·Good attention to detail and accuracy in preparing communications and events. 

·A highly motivated, supportive and collaborative team worker. 

·Values-driven with a proven commitment to social inclusion and equal opportunities.

Other requirements

• Must be prepared to occasionally travel throughout the UK and to work varying hours including evenings and weekends as required.
   
• Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment.

The Haemophilia Society are an equally opportunity employer.

The role of CEO at Emerge is full of opportunity and potential. It is varied and at times complex, requiring a person of integrity, person centred leadership skills and responsibility.

As a Christian organisation (as stated in our registered charity objectives) we require our CEO to have a Christian faith whose theology is worked out in their day-to-day life – professionally and personally. They must be a leader of integrity and compassion for young people, team members and the communities we serve and be committed to learning and growing personally so they are well placed to enable the same for others.

The attached recruitment pack expands on this, but the below points are a summary of the most important elements of the role and the person we are looking for which the staff team and trustees have highlighted.

We are looking for someone who:

· Has significant experience of leading organisations, projects and people, and is therefore able to articulate vision, design and deliver a strategy and lead an experienced staff team.

· Has a big heart – full of compassion for young people and evidenced commitment to engage those who find themselves marginalised.

· Has an active Christian faith evidenced in clear theology, thinking and practice.

· Has established youth sector and voluntary sector experience and therefore understands deeply the challenges young people face in our communities and our city.

· Is a leader with experience of training staff and delegating effectively to enable others to grow their skills and abilities.

· Can clearly understand and work with finances – setting and controlling budgets and working diligently and creatively to ensure continued financial sustainability.

· Is confident in representing Emerge externally, networking across various sectors, maintaining and developing new partnerships, writing reports and public documents and being our champion in every context.

· Has experience of overseeing the legal requirements of running an organisation, employing staff and running an effective charity.

· Has robust knowledge of safeguarding issues as evidenced by current training and qualification (DBS etc.)

We recognise that not every candidate interested in this role will have the full breadth of experience, knowledge and skills we outline in the job description and person specification on the following pages. We are therefore interested in hearing from people who feel they meet most of the criteria and clearly share our faith, values and vision strongly enough to lead the organisation.

The majority of the role fits within a standard working day, but it will involve some evening working, and occasional weekend work recognised through an informal time in lieu process. There is some scope to work at home occasionally but youth work and leading a youth work charity mainly requires your regular presence in our offices and venues.

Role purpose

RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.

With the main objectives of reducing re-victimisation and reoffending, and helping to protect the public, the RISE practitioner will deliver a range intervention (individual and group), both in the community and in custody.

Key Responsibilities:

• Provide a high-quality service to victims of domestic abuse, delivering a service to those at risk;
• Work collaboratively within a multi - agency framework consisting of the Multi Agency Risk Assessment Conferences (MARAC) and local partnership responses to domestic abuse;
• Identify and assess the risks and needs of domestic abuse victims using an evidence-based risk identification checklist.
• Focus on and prioritise high risk cases and provide a pro-active service through individual safety planning and personal support. 
• Work with victims of domestic abuse at all levels of risk to help them access services to keep them and their children safe.
• Liaise with Social Services and other professional agencies in relation to any child protection/ adult safeguarding risk issues highlighted;
• To ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the Safeguarding lead (or whoever is relevant).
• Maintain high standards of professionalism and keep abreast of current legislation, best practice and maintain a focus of continuous improvement;
• Work with victims of domestic abuse to help them access services to keep them and their children safe;
• Understand the role of all relevant statutory and non-statutory services available to domestic abuse victims, and work collaboratively with these as appropriate;
• Provide advocacy, emotional and practical support, and information to victims in relation to legal options, housing, health and finance;
• To record case work accurately and ensure administration of caseload is always up to date.
• To communicate internally within RISE, with victims and with partner agencies about the risks and needs of victims.
• To attend regular case review meetings with the DA Team Leader and Practitioners to share information around the identified risks.
• Manage a caseload of 60-70 service users ensuring each client receives a timely and appropriate service, individual to their needs;
• Support the empowerment of the client, and assist them in recognising the features and dynamics of domestic abuse, and help them regain control of their lives;
• Maintain knowledge of the organisation’s operating environment;
• Demonstrate and maintain a commitment to the organisation’s vision and values, strategic aims and objectives.
• To attend and participate in any and all internal and external training identified as necessary to meet the requirements of the role as identified by Rise Mutual CIC.

Main Duties:

• Establish timely contact with Victim/ Survivors of domestic abuse perpetrators who are referred to attend a DVPP,
• Carry out assessments with the Victim/ Survivors via telephone contact or community visit, using the Safe Lives DASH risk assessment tool;
• Carry out detailed safety planning with Victim/ Survivors;
• Manage risk by being pro-active with Victim/ Survivors, sharing information with other relevant agencies in a timely way.
• Refer and/or signpost Victim/ Survivors to other services/agencies to meet risk/wellbeing needs;
• Ensure Victim/ Survivors can access a place of safety e.g. refuge, if risk escalates to a dangerous/unsafe level;
• Maintain Victim/ Survivors contact and continuously monitor risk by keeping up with all available information while the perpetrator attends the programme;
• Attendance at Social Services Conferences (if appropriate), Risk Meetings and MARAC, advising on any safety planning for any risk issues highlighted;
• Undertake an end of case review, signposting Victim/ Survivors to external agencies for ongoing support where appropriate;
• To maintain up to date Victim/ Survivors records to ensure data is collated for all work completed.
• To offer 100% of Victim/ Survivors to complete service user feedback;

Confidentiality and Information Security

• To adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant
• To comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.

Safeguarding Children and Vulnerable Adults

• RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders without direct service user contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Other duties:

• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Cover for other posts as appropriate, and willingness to be trained in new interventions.

Person specification:

Experience

• Have experience of giving or undertaking advice, advocacy, counselling or casework within a domestic abuse setting;
• Have experience using an evidence based risk identification check list as a tool to aid risk identification and management for Victim/ Survivors of domestic abuse, as well as an understanding of the limitations of such tools.
• Have experience of working with people who have had to deal with difficult emotional incidents or events using a trauma informed approach;
• Possess good organisational skills with the ability to work methodically and accurately whilst meeting deadlines;
• Have experience of liaising with a range of professionals and agencies;
• Have experience of timely preparation of reports on behalf of users; preparing reports and submissions to statutory or professional bodies;
• Experience of case management and record keeping;
• Experience of delivering programmes/training and/or the willingness to be trained;

Skills​

• To work on own initiative and as part of a team without close supervision;
• To maintain professionalism when dealing with cases, which may be stressful and demanding;
• To work effectively under pressure including prioritising workload and meeting deadlines;
• To demonstrate empathy for the issues and barriers, faced by Victim/ Survivors and their families;
• To respond positively to change;
• To communicate with vulnerable clients;
• To communicate with external organisation professionals;
• To have excellent written communication skills to write reports;
• Proven communication and Interpersonal skills (both verbal and written).

Knowledge

• Proficiency in the use of case management databases to accurately record Victim/ Survivors information;
• Proficiency in MS Office skills (MS Word, Excel) to intermediate level and experience of using such skills in a busy office environment;
• Have an IDVA qualification or equivalent (Desirable).

All Ways Network (AWN) is a thriving UK-based charity that supports small, Muslim-led not-for-profits, specifically those with an annual income of £1 million or less, working across diverse communities in the UK. With a bold vision for equity and representation, AWN champions the infrastructure, voice, and sustainability of grassroots Muslim initiatives, aiming to reshape the landscape of civil society through inclusive collaboration and community-led solutions. 

As an entrepreneurial and visionary CEO, you'll guide AWN to achieve its charitable goals and steward its growth as it scales. Working closely with our Board of Trustees, you will develop and deliver the charity’s strategic plans, manage operations, and build strong relationships with stakeholders. You'll play a pivotal part in leading the organisation and overseeing its day-to-day functions, while fostering a supportive and productive environment for staff. 
 
This is an exciting time to join us, as AWN will commence a 4-day work week (32hrs) pilot for 6-9 months on commencement of the role. With our highly supportive Board, this opportunity is suitable for both established leaders and those ready to step up.  
 
We’re actively seeking to deepen connections alongside our current engagement with South Asian communities, to actively reach African, Middle Eastern, South East Asian, and other Muslim communities contributing to the rich tapestry of the UK charity landscape. We welcome applications from all backgrounds, provided the candidate brings a strong understanding of and empathy for Muslim communities. 

Key Responsibilities 

Leadership & Operations 

• Oversee daily operations, ensuring smooth running of all charity functions. 

• Manage and lead a growing team, providing support and guidance. 

• Lead recruitment, staff development, and HR management in collaboration with the Board. 

• Ensure compliance with internal policies and manage organisational risks. 

• Develop and monitor operational systems to track progress and outcomes of key initiatives. 

• Foster a positive and growth-oriented work environment, helping staff realise their potential. 

Board Collaboration & Strategic Planning 

• Work closely with the Board to implement AWN’s strategic and operational plans. 

• Assist with budget management, resource allocation, fundraising, and grant management. 

• Take charge of the Annual Report and related documentation, ensuring compliance with Charity Commission requirements. 

• Support the Board in maintaining effective governance, including updating key policy documents (e.g. risk register). 

External Representation & Stakeholder Engagement 

• Represent AWN at stakeholder and partnership meetings, building and maintaining key relationships aligned with strategic goals. 

• Support the team in managing partnerships and providing strategic advice on project delivery. 

• Attend relevant events outside office hours and on weekends when necessary. 

AWN is looking for: 

Essential 

• Strong organisational and independent time management skills, with the ability to manage multiple priorities. 

• Proven experience in operations management, with a track record of improving processes and productivity. 

• The ability to work with and report to the Board of Trustees, including governance and strategic planning, alongside familiarity with charity legislation, guidelines, and best practices. 

• Experience with grant-making, funding, and resource allocation. 

• Experience in building relationships with internal and external stakeholders. 

• Confidence in public speaking and representing AWN at external events. 

• Ability to support staff development and align team goals with AWN’s strategic vision. 

• Strategic thinking, with clear communication of AWN’s vision. 

• Knowledge of the Muslim community and their needs in the UK. 

• Knowledge of GDPR, data protection, and the regulatory landscape for charities. 

• Understanding of the not-for-profit sector, particularly Muslim-led charities. 

Desirable 

• Experience in managing remote teams effectively. 

How to Apply 

We are partnering with Doing Good Recruitment on this appointment. If you require any adjustments to the recruitment process, please do let them know; we’re committed to making this process inclusive and accessible. 

AWN is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description; if you meet most, we encourage you to apply. 

To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment’s application page

Finance Coordinator is a new role to support our expanding services.

This newly created role will form part of our Finance Team. As a member of a small but dynamic team, you will work closely with the Senior Finance Officer and Head of Finance. Your role will be critical to our success, with your principal responsibilities including:

• processing purchase ledger invoices
• inputting bank and all financial transactions onto the Xero accounting system
• recording donations to Xero accounting system
• reconciling donations, stewardship and CAF transactions with Xero
• reconciling cheques, standing orders and Stripe transactions with Xero
• processing the weekly payment runs ensuring that all payments are paid on time
• processing staff and volunteer expenses

You will have the support of our excellent and established Finance Team, which is central to the smooth and effective running of our operations. You will be responsible for liaising with colleagues at all levels across the organisation, as well as our Trustees, partners and suppliers. 

Employment Consultant

We are seeking a motivated Employment Consultant to support people leaving prison into meaningful work by building strong relationships with candidates, employers and partner organisations.

Position: Employment Consultant
Location: Birmingham (office-based in Digbeth at least 3 days a week, with weekly prison visits)
Salary: £30,000 – £34,000 per annum
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing date: 5pm, 22 September 2025

About the Role

This role sits at the heart of an innovative peer-led employment programme that helps people rebuild their lives after prison. You will work closely with candidates both before and after release, supporting their transition into the community and into paid work. Key responsibilities include:

• Identifying candidates approaching release who are seeking employment
• Building strong relationships with candidates to understand and help address barriers to work, such as ID, banking and family contacts
• Supporting individuals through release and into the community with regular check-ins
• Building and maintaining relationships with prison staff and other stakeholders
• Organising monthly job surgeries both in prison and in the community
• Connecting with local and national employers, advocating for candidates and promoting their skills
• Collaborating with probation services, local authorities and third sector organisations
• Logging candidate progress using a CRM system

About You

We are looking for someone who is empathetic, resilient and proactive. You will bring excellent communication skills, a genuine commitment to inclusion, and the ability to build strong relationships across different sectors. Essential qualities include:

• Confident and comfortable working in prison environments (security clearance required)
• Empathetic, non-judgemental and an excellent listener
• Awareness of the barriers faced by people with convictions, with a commitment to helping overcome them
• Strong interpersonal skills – able to connect with everyone from candidates to CEOs
• Organised, IT-savvy and confident with record-keeping
• Strong written skills, able to prepare CVs and disclosure statements

Experience in recruitment, case management or related work would be an advantage but is not essential. A driving licence and access to a car is required for prison visits (expenses covered).

About the Programme

This is the UK’s first peer-led employment initiative designed to support prison leavers into sustainable work. The programme empowers people with lived experience of the criminal justice system to support others, creating opportunities that reduce reoffending and change lives for good. You’ll be joining a supportive, passionate and diverse team committed to making a real difference.

In Return

• Salary £30,000 – £34,000 per annum
• Flexible working with 1 day remote per week
• Ongoing training and professional development
• The opportunity to make a real impact every day

Application Process

Please submit a CV and 1-page cover letter setting out:

• What skills, experiences and interests you have that fit this role
• Why you want to work with people leaving prison

If you are shortlisted, you will be invited for a formal interview (online or in person) and a short task to show how you think. Finally, you will be asked to pop by the Birmingham office for coffee with the team.

Other roles you may have experience of could include: Caseworker, Resettlement Officer, Employment Adviser, Recruitment Consultant, Probation Case Manager, Support Worker. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are recruiting an energetic and enthusiastic officer to join our Activity Service to support the older people who attend our range of activities.

We are looking for a positive, dynamic individual; to join our busy and vibrant Activity Service, this is an exciting time to join the team as we develop and expand the service including the way we take bookings and deliver our activities. This role is based at pur office in Mitcham and is the first point contact for people who attend our centre in person or over the phone, so we are looking for someone with exceptional customer service skills and warm and welcoming with good listening skills.

If you are interested in the role but aren’t sure you meet all of the person specifications, we would still like to hear from you and are especially keen to hear from people who have transferable skills which will complement this role.
 

The closing date for applications is the 5th of October, if you would like any further information or to arrange time to chat for more information on the role please do not hesitate to get in touch.

Interviews will be held in person on the 13th of October in our centre in Mitcham.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Step Down Worker to play a pivotal role in our Complex Needs Service in Kingston.

Sounds great, what will I be doing?

We are seeking a proactive professional to deliver person-centred, recovery-focused support across multiple Kingston properties. The ideal candidate will assess referrals, develop SMART support and risk plans, and help service users sustain tenancies, avoid relapse, and build independence. Strong partnership working with external agencies and housing providers is essential, alongside experience in housing management, health access, and promoting social inclusion. The role requires excellent record-keeping, flexibility to meet service coverage needs, and a sound understanding of relevant legislation. You'll represent Hestia positively, support service development, and help service users progress in health, wellbeing, financial stability, and personal goals.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The successful candidate will have experience supporting individuals with diverse needs, aspirations, and associated risks, delivering high-quality, client-focused support services. They should have strong knowledge of welfare benefits, housing options, relevant legislation, and health and safety practices, particularly in service users' homes.

They must be skilled in key working, support planning, and risk assessments aimed at promoting independence, with an understanding of issues such as mental health, substance misuse, and recovery approaches. The ability to liaise effectively with external professionals to enhance support packages is essential.

Proficiency in using computer systems for accurate case recording, along with good literacy and IT skills, is required. The candidate must also have a strong understanding of safeguarding, a commitment to personal development, and the flexibility to travel within the borough.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.