It systems officer jobs in London, greater london

Head of Operations
Salary: Up to £61,600 (dependent on experience)
Location: Home-based or hybrid London-based co-working
Contract: Full-time (flexible working requests welcome)

Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.

We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.

We’re looking for a Head of Operations who can ensure we grow effectively and focus our energies on helping young people live long and stay strong. You’ll lead and develop our finance, governance, HR, and IT operations, ensuring we can deliver with impact and grow and scale smoothly.

You’ll play a leading role in shaping and delivering our organisational strategy, monitoring our progress and budgets, and leading the process to design and develop our next Strategy to 2030. You’ll be adept at designing effective and robust policies and committed to developing a high functioning, high-impact organisation.

As a member of our Leadership Team, you’ll have the vision, strategy, and entrepreneurial zeal to help us thrive.

But you’ll also relish the opportunity to build a small organisation from scratch with the drive and passion to really get stuck in and help us to fulfil our potential.

We offer a comprehensive package that includes:

- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;

- annual leave buyback scheme, with the option to purchase up to 5 additional days;

- employee pension scheme;

- £500 employee wellbeing budget;

- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
 

Application Process
To apply, please send a CV (maximum 2 sides of A4) and cover letter (maximum 2 sides of A4) via the Charity Jobs website.

Application closing date: Friday 22 May 2026

There will be a 2-stage interview process with first interviews held online between 11 - 12 June 2026.
Second interviews will be held in-person in London.

Mind in Croydon is seeking a compassionate, proactive and community-focused Social Networking Caseworker to support adults experiencing severe and enduring mental health challenges to build confidence, strengthen social networks and engage in meaningful community activities.

This is a person-centred, recovery-focused role working with a caseload of up to 35 individuals. You will support people to identify their goals, access mainstream opportunities such as education, physical activity, cultural groups and volunteering, and gradually reduce reliance on statutory services where appropriate.

The role combines direct one-to-one support, partnership working with mental health professionals and community organisations, and the development of group activities at Fairfield House, Croydon. You will play a key role in enabling people to rebuild independence, confidence and community connections.

This post requires flexibility to meet the needs of the service, which may include occasional weekend work, as part of the rota. Time off in lieu (TOIL) will be provided where additional hours are worked, and there is no routine expectation of frequent out-of-hours working.

If you are motivated by social inclusion, empowerment and practical recovery support, we would welcome your application.

Hours 36 hours a week, full time, worked across a rota covering Saturdays

Reports to: Social Networking Manager

Based at: Mind in Croydon Fairfield House 10 Altyre Road, East Croydon, flexible working with regular presence across our premises and community sites across the London Borough of Croydon

Longmire Recruitment is our dedicated recruitment partner for this vacancy.

• Location: Hybrid working – (currently 5 days over 2 weeks in office)
• Reports to:        Chief Executive Officer

About SRUK:

Scleroderma & Raynaud’s UK is the UK’s leading charity for people affected by Scleroderma and Raynaud’s. We provide information and support to patients, campaign for better awareness and services, and fund research into treatments and cures.

We are a small, ambitious and impactful organisation. Working at SRUK means being part of a collaborative team where everyone contributes whilst thinking strategically about our long-term impact. The COO will work closely with internal teams, professionals, researchers, trustees, and people affected by these conditions.

The Role:

Key Responsibilities include:

• Working closely with the CEO, the COO will translate strategic vision into operational delivery, ensuring the organisation has the systems, people, and processes in place to achieve its goals
• Providing operational leadership as part of the Senior Management Team
• Overseeing financial management, budgeting, and reporting
• Leading governance, compliance, and Board support
• Driving people strategy, culture, and organisational development
• Managing IT systems, data, and digital transformation
• Ensuring effective operational processes and risk management
• Providing line management and support to the department heads, chair SMT meetings, and deputise for the CEO when needed

About You:

You will bring significant experience in senior operational leadership, ideally in the charity or not-for-profit sector.  Knowledge of health, particularly rare conditions or patient organisations would be advantageous, but not essential.   

You will have a strong track record of leading and developing senior teams.  Financially astute, you have experience overseeing budgets, management accounts, and presenting to Boards, alongside a solid understanding of governance and regulatory compliance. 

You will bring experience in HR and people management, including policy development and employee relations, as well as oversight of systems, IT, and digital infrastructure. Professional qualification in finance, HR, or relevant management discipline would be advantageous. 

Crucially, you will combine strategic insight with a pragmatic, hands-on approach, and will be comfortable operating across a broad remit within a small, agile organisation, and motivated by the opportunity to help shape and strengthen how it operates.

Why Join Us:

This is a fantastic opportunity to make a real difference for people affected by rare diseases. You’ll work within a passionate, dedicated team and lead initiatives that help sustain and grow SRUK’s vital work.

How to apply:

Longmire Recruitment is our dedicated recruitment partner for this vacancy.

The Finance Director is responsible for all aspects of the group's finances (National Federation of Music Societies, trading as Making Music and its trading subsidiary), to ensure accurate and complete recording of all financial transactions, adherence to internal controls and procedures, and timely and effective analysis and reporting to the Chief Executive, Senior Management Team and other budget holders, the Finance & Compliance Committee and the Board of Trustees.

The Finance Director post is an integral part of the charity's senior management team, working closely with the Chief Executive, the Deputy CEO Advocacy and Lobbying and the Marketing Director, setting the strategic direction of the organisation and ensuring it has the financial systems and resources to implement its strategy.

The role line-manages and oversees the work of the Finance Manager who runs the day-to-day financial accounting processes, with the help of two Finance Administrators.

The role also leads on supporting members with finances, e.g. leading Treasurers' events, relevant website resources and responding to finance-related consultations.

The 2.5 days (18.75 hours) per week can be worked flexibly, and at least some of them from home, by agreement with your line manager. We would expect you to spend at least 1 days each week in our London office in Moorgate.

This is a friendly team, and our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and nice places to spend your lunchtimes or meet friends after work.

Do you enjoy improving CRM systems so teams can work more efficiently? Are you confident managing data quality, supporting users and driving system improvements?

We’re recruiting a CRM Officer to join a respected membership organisation on a 12-month fixed-term contract. This is a hands-on role focused on CRM management, data integrity, user support and process improvement. 

Key Responsibilities

• Manage and triage a CRM ticketing system
• Maintain data quality through cleansing and de-duplication
• Liaise with external technical suppliers
• Deliver CRM training to staff
• Create reports, dashboards and insights
• Identify workflow inefficiencies and implement automation
• Support GDPR-aligned CRM governance

About You

• Experience with Dynamics 365 CRM
• Advanced Excel
• Understanding of GDPR
• Confident communicator with strong problem-solving skills

Why Apply?

• Varied CRM role with real organisational impact
• Hybrid working with central London base
• Supportive, values-led environment

 
We will be reviewing CV’s as they come through. Don’t delay get in touch! We would be happy to share a more detailed job description and discuss the opportunity further.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

What if you could be the person who transforms how hundreds of colleagues across the UK's leading dementia charity use financial systems every day? As a Finance Systems Officer at Alzheimer's Society, you'll play a vital role in embedding and improving our finance systems, ensuring colleagues have the tools, knowledge and confidence to deliver financial excellence as we work to end the devastation caused by dementia.

As Finance Systems Officer, you'll be the person colleagues turn to for our Unit4 Enterprise Resource Planning (ERP) system support. Resolving queries, building expertise, and championing system adoption across our Finance & Assurance directorate. This is an exciting career development opportunity where you'll have endless capacity to grow deep technical expertise in ERP and business systems while simultaneously developing your business partnering skills across both systems technology and finance operations. Every day brings new challenges to solve, new knowledge to gain, and new relationships to build as you become the go-to expert who bridges the gap between technology and people.

As a valued member of our Finance & Assurance directorate, you'll be part of a team that's transforming how we deliver financial partnership across the organisation. We're on an ambitious journey to become the Society's single point of financial truth, trusted partners and credible experts who enable the organisation to make faster, better-informed decisions. This is where your systems expertise meets meaningful impact, directly enabling us to focus on what matters most: transforming lives affected by dementia.

Day-to-day, you'll answer questions, solve problems, and steadily deepen your expertise whilst being the trusted specialist colleagues rely on. You'll create guides and resources that make the complex simple. You'll run sessions that build skills and confidence, and work alongside the systems accountant to make our finance systems better, more integrated, and more effective. You'll collaborate with Unit4 specialists, our in-house IT colleagues, and Finance team members across the Society, managing your own priorities autonomously while being proactive in driving things forward.

About you

You have a proven foundation in ERP environments and you're eager to develop your career. You're someone who thrives on solving problems, explaining complex matters clearly, and helping people feel confident using technology. You understand that great systems support isn't just about fixing issues. It's about empowering colleagues, improving processes, and driving consistent adoption of best practice.

You'll have:

- Experience working with an ERP system, with genuine curiosity to develop specialist knowledge (Unit4 experience is a bonus, but your appetite to learn matters most).
- Effective analytical and troubleshooting skills, paired with experience using reporting tools such as Power BI, Excel, or ERP-native reporting modules to surface insight from finance data.
- A track record of building relationships and delivering excellent service or partnership, with a focus on improving how people experience and understand systems.
- Demonstrated grounding in accounting or finance processes, ideally gained in a large organisation.
- Proven ability to create clear guides, resources or training content that makes technical topics accessible.
- Confidence working independently while also thriving in collaborative environments, taking initiative and seeing things through.

What you\'ll focus on

- Being the primary contact for Unit4 and system queries, efficiently resolving issues and knowing when to escalate more complex challenges.
- Growing into a trusted Unit4 specialist by continuously expanding your knowledge and actively helping colleagues across the Society.
- Producing clear, helpful guides, FAQs and training resources that give colleagues the confidence to use our systems effectively.
- Supporting reporting improvements by helping to build, refine and maintain reports and dashboards that give colleagues the insight they need, using tools such as Excel, Power BI and our ERPs reporting modules.
- Running engagement and training sessions that boost understanding, capability and compliance with our finance systems.
- Championing good practice and confidently challenging off-system workarounds so colleagues get the full benefit of the functionality available to them.
- Supporting the integrity of our finance data and system structure, including the chart of accounts, role permissions and change logs, under the direction of the systems accountant.
- Working with the Systems Accountant on upgrades, testing and integration projects to ensure everything runs smoothly.
- Partnering with Finance colleagues and IT teams to monitor how systems perform, address issues quickly, and strengthen our single source of financial truth.

Can you see yourself as the systems expert who transforms how colleagues engage with finance technology? Are you ready to take ownership, learn continuously, and become the trusted partner who helps the Society gain maximum benefit from our systems? Can you bring both technical capability and genuine partnership to ensure our finance systems enable our mission to end the devastation of dementia?

Important dates

- The deadline for applications is 23:59 on Monday 4th May.
- A one-hour task will be carried out virtually W/C 11th May.
- Interviews will begin W/C 18th May and will consist of one stage taking place virtually.

About the role

We’re looking for a friendly, organised and proactive Finance Officer to join our small and welcoming team. This role is ideal for someone who enjoys working with detail, likes helping others understand finance processes, and wants their work to genuinely make a difference. This role is only being offered in a full time, permanent capacity.

You’ll be right at the heart of the organisation, supporting our finance and grants work and helping keep things running smoothly behind the scenes. The role is mostly home‑based, so you’ll need a safe and suitable space to work from. We’ll provide a laptop and phone, and you’ll spend at least one day a week with the team in our Leatherhead office.

If you enjoy variety, collaboration, and being part of a purpose‑driven organisation, this could be a great fit.

What you’ll be doing

Finance & grants support

• Looking after day‑to‑day bookkeeping using Xero, including accurate coding of transactions

• Reconciling bank accounts and Barclaycard statements each month

• Setting up and maintaining supplier and donor records, including bank details

• Supporting colleagues with ApprovalMax, Coretime and timesheet processing

• Reviewing staff and volunteer expenses to make sure they follow our policies

• Preparing supplier payment runs for review

• Helping set up project codes, tracking categories and staff rates

• Supporting grants administration, including budget monitoring and donor reporting

• Pulling together financial information and evidence for audits and funder reports

• Working closely with the Finance Manager on reporting, reconciliations and planning

General & team support

• Being part of the Finance & Operations team, helping colleagues with systems and IT queries

• Working with our external IT support when needed

• Contributing ideas to improve how we work across finance, HR, IT and office processes

• Getting involved in team events and wider organisational activities

• Pitching in with other admin tasks as needed — we’re a small team and support each other

About you

You’re approachable, well‑organised and comfortable working with numbers and systems. You enjoy helping others, take pride in doing things accurately, and are happy juggling a range of tasks. You will be confident, with the ability to seek out and solve problems on your own initiative, whilst working within a supportive framework.

You’ll need:

• An AAT Level 2 qualification or equivalent hands‑on finance experience

• At least one year’s experience in a finance or accounting role

• Experience using accounting software such as Xero or Sage

• Good Excel and general IT skills

• Great attention to detail and a methodical approach

• The ability to manage priorities and meet deadlines

• A professional, discreet approach and respect for confidentiality

• A suitable home working environment

• A commitment to equality of opportunity

It’s a bonus if you have:

• Experience in the charity or not‑for‑profit sector

• Experience working with grants or donor‑funded projects

• Confidence working with senior colleagues or Trustees

• A full driving licence and willingness to drive a van for work purposes

Why work with us?

You’ll be joining a supportive, values‑led organisation where your work really matters. We offer flexible hybrid working, opportunities to build your finance and grants experience, and the chance to be part of a team making a positive impact for the environment.

Interested?

Apply via our website, see the full job description for more information.

Application process:

Closing date for applications: 6th May 2026 11.59pm

In person interviews (at our Leatherhead office): Thursday 21st May 2026

We reserve the right to close this job advert early

Are you an organised and detail-oriented team player with a passion for supporting charitable causes? Do you have experience working with large datasets in a fundraising setting? Are you a wizard with Excel and have experience using Raisers Edge?

TPP are recruiting a Database Officer on behalf of our client, a well-established charity with international presence. 

Benefits:

• 7% employer’s pension contribution
• Life insurance (3 x salary)
• Employee Assistance Programme (EAP)
• 25 days annual leave per annum plus bank holidays
• Free eye test
• Discount vouchers

The Role:
As a Database Officer, you will play a key role in supporting the Data & Appeals Manager by ensuring our supporter and contact database (Raiser’s Edge) is effectively maintained and up to date. You will assist the wider Development team with reports and queries, help manage fundraising data and ensure the accuracy and integrity of donor information. 
 
Main responsibilities:
Assist in the daily management of the Raiser’s Edge database, ensuring data accuracy through regular audits.
Provide training and advice to colleagues on database access and usage, ensuring compliance with best practices.
Reconcile and process donations from various sources, including BACS, credit cards, and online platforms.
Run direct debit and gift aid claims, ensuring valid documentation is maintained.
Provide key data and segmentation for fundraising appeals and emails, working closely with the communications team.
 
Essential requirements:

• Experience in CRM systems (preferably Raiser’s Edge) and proficiency in MS Excel.
• Demonstrable experience supporting charities and fundraising teams in a data role.
• Confident working with large datasets.
• Solid understanding of GDPR and data confidentiality.
• Excellent communicator, a team player, and have a keen eye for detail.
• Excellent time management skills, able to prioritise daily tasks and manage deadlines.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

MumsAid is an award winning, growing charity with a track record of delivering innovative support to mothers. Following our successful application to the Propel fund, we are recruiting an Operations & Programmes Manager to lead delivery of a new long term systems change programme whilst providing operational leadership across the organisation. You will be a key member of our Senior Leadership Team, working closely with our CEO to drive project delivery and strengthen our operational foundations as we grow.

This senior role combines two key responsibilities. You will lead our new Systems Change programme for young mothers, mobilising and delivering a long term initiative that shares our best practice model with partners and influences policy and practice across the perinatal mental health sector. You will also provide operational leadership across MumsAid, managing governance, IT systems, data management, finance, monitoring and evaluation, and organisational coordination. This requires exceptional organisational skills, strategic thinking, emotional intelligence and a deep commitment to equity and co production. You'll need substantial project management experience in the voluntary and community sector, proven operational management expertise, strong systems and data management skills, and the ability to represent MumsAid confidently in multi agency spaces.

We offer a values driven, supportive working environment with hybrid flexibility, professional development opportunities, a pension scheme, 25 days annual leave plus bank holidays (pro rata), and health benefits. This is a chance to help create lasting, systemic change in maternal mental health support.

We are dedicated to building a diverse workforce and actively encourage applications from candidates belonging to underrepresented groups.

About the role

An exciting opportunity has arisen for a motivated and detail-oriented Senior CRM Support Officer to join our dedicated CRM team, supporting our internal database system (CHIP).

Working within a small but influential team, you will act as the main point of contact for system users across the organisation, providing high-quality first and second-line support via multiple channels. You will troubleshoot issues, guide users, and work closely with IT, CRM and operational colleagues to resolve more complex system problems.

A key part of the role is helping users feel confident and capable when using CHIP effectively and in line with compliance requirements. This includes supporting onboarding and induction for new users, creating clear and accessible learning resources (such as user guides, knowledge base articles and video tutorials), and delivering briefings or drop-in sessions.

You will also contribute to continuous improvement by gathering user feedback, identifying trends, supporting system testing, and helping embed best practice across services to ensure accurate and reliable data use.

About you

We are looking for someone who can demonstrate:

• Good technical understanding of Microsoft Dynamics 365 and/or relational database systems
• Experience in a user support or customer-facing role
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams)
• Ability to analyse information, troubleshoot issues, and propose solutions
• Excellent communication skills with the ability to explain technical information clearly
• Strong organisational skills and the ability to manage competing priorities
• Good understanding of data protection and GDPR
• High attention to detail and accuracy

What we offer (benefits)

We offer a supportive working environment with a strong focus on wellbeing, development, and work-life balance:

• 26 days annual leave, increasing to 30 days (plus bank holidays)
• Occupational sick pay (subject to qualifying period)
• Enhanced family-friendly leave pay
• Employee Assistance Programme
• Group stakeholder pension scheme
• Access to BHSF health cash plan
• Cycle to Work scheme
• Free parking at some office locations
• Learning and development opportunities
• Support and supervision from your line manager

Recruitment process

As part of shortlisting, candidates will complete a short online skills assessment aligned to the essential requirements of the role. This helps ensure a fair and consistent selection process. Full details will be provided to shortlisted candidates.

Safeguarding & recruitment

NYAS is committed to safeguarding children, young people, and adults at risk. All successful applicants will be subject to:

• Enhanced DBS check
• Reference checks
• Digital risk assessment

In accordance with UK immigration law, candidates must have the legal right to work in the UK.

About NYAS

NYAS (National Youth Advocacy Service) is a leading rights-based charity ensuring that children, young people, and adults are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced individuals who often rely on statutory services and may be impacted by gaps in provision. Our advocacy and legal services help ensure their voices are heard and acted upon.

We are an inclusive employer committed to equality and diversity. We welcome applications from all individuals regardless of background. We are also a Disability Confident Employer, guaranteeing interviews to disabled applicants who meet the minimum criteria.

How to apply

To apply for this role, please visit our website and complete the online application form.

Please ensure you refer to the person specification within the job description and clearly demonstrate how you meet the required criteria in your application.

The job description and person specification are available on the vacancy page of our website.

We reserve the right to close this vacancy early if we receive a high volume of applications.

Harris Hill is delighted to be partnering with Maudsley Charity to recruit a Finance Officer. This is a strong opportunity for a part-qualified or early-career finance professional looking to gain broad exposure across financial accounting, reporting and business partnering within a purpose-driven organisation.

As Maudsley Charity continues to invest in innovative projects that improve mental health care for those who need it most, they are entering an exciting phase of growth and operational development.

To support this, they are seeking a proactive and detail-oriented Finance Officer to play a key role in strengthening financial processes, supporting robust reporting, and enabling effective stewardship of funds. Working closely with the Finance Lead, this role will help ensure the organisation’s finances are managed with accuracy, integrity and insight, supporting informed decision-making and maximising the impact of every pound invested.

Location: London, UK (hybrid working)
Salary: £30,000 - £35,000
Contract: Full time, permanent

About the role

A varied, hands-on position within a small, collaborative Finance team. You’ll support day-to-day finance operations while contributing to reporting, budgeting and project work.

Key responsibilities include:

• Maintaining accurate financial records and processing transactions
• Managing invoices, payments, and bank reconciliations
• Supporting monthly management accounts and reporting
• Assisting with budgets, forecasts and grant due diligence
• Contributing to audit preparation and fund monitoring
• Improving processes and supporting finance queries across the organisation

About you

• Part-qualified (AAT or studying ACCA/CIMA/ACA) or equivalent experience
• Background in a finance or accounts role
• Strong Excel and systems skills
• High attention to detail and accuracy
• Proactive, organised and keen to develop

This role would suit someone looking to step into a broader finance position with real variety and progression.

Closing date: 18th of May
interviews: Week commencing 1st of June (likely 4th of June)

Join our ‘Ask Us Anything’ webinar on Wednesday 13th of May at 12pm – 1pm. Link can be found in the information pack page 8.

Harris Hill is a certified B Corp™ and leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.

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WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

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ABOUT THIS OPPORTUNITY

We are seeking a Senior Oracle Fusion Programme Manager to lead the delivery, optimisation and expansion of our Oracle Fusion platform across the Harris Federation.

This role is offered on an initial six-month fixed term contract, with the potential for extension for a further 12–18 months.

You will lead the delivery and optimisation of a portfolio of Oracle Fusion initiatives, overseeing end-to-end delivery from design through deployment and transition into BAU. Accountable for operational readiness, process improvement and governance, and reporting to the COO, you will ensure Oracle Fusion is effectively embedded across academies and central teams, as well as driving standardised, efficient practices and continuous improvement to deliver sustainable operational value.

If you are keen to deliver impact at scale, and your experience and expertise aligns with this role, we'd love to hear from you.

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MAIN AREAS OF RESPONSIBILITY

Your responsibilities will fall under the areas of:

• Portfolio planning and control
• Hands-on delivery leadership
• Business operations leadership
• Process architecture and efficiency 
• HCM enhancements, workforce integrity and efficiency

For a full list of responsbilities, please download the Job Pack.

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• Educated to degree level or equivalent
• Strong understanding of Process Architecture
• Strong understanding of Outsourcing Services
• Previous experience of system re-platforming or ERP transformation
• PRINCE2/MSP
• Proven ability to deliver all stages of a programme
• Strong analytical, reporting, and risk management skills
• Demonstrated success in delivering business solutions through process improvements and system implementations

For a full job specification, please download the Job Pack.

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APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

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WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

We’re looking for someone passionate about community engagement to help build and strengthen relationships across Medway and Swale. In this role, you’ll connect with local audiences, carry out research to reach new communities, and collaborate with our team to deliver an inclusive and inspiring cultural programme.

Key Info:

● Full-time, 5 days per week (37.5 hours), and due to the nature of this programme, some weekend and evening work will be required
● Hybrid working with a minimum of 2 days per week in the Chatham-based Ideas Test office and regular travel to events/meetings at other locations.
● Salary: £28,000
● Holidays: 25 days holiday per year plus bank holidays.

As Audience Engagement Officer, your role will be to liaise, communicate and deepen relationships with our local communities. You will also carry out the necessary research and monitoring to reach our target audiences. You will work closely with the whole team, as we deliver a compelling, inclusive cultural programme for and with the people of Medway and Swale. We are seeking someone who shares our commitment to socially engaged practice and co-creation. Our work spans multiple art forms and ranges from small, intensive programmes to large-scale public works. We want to create authentic, impactful work with communities over the long term, experimenting and learning as we go. 

Key responsibilities:

• Working with Ideas Test Senior Producers to engage people in our neighbourhood programmes.

• Attend Ideas Test’s events: providing practical support to ensure a quality event, carrying out surveys and encouraging people to join the mailing list.

• Develop and maintain good relationships with community advocates and partners

• In collaboration with the Operations Manager and external evaluator, ensure that audience capture data and evaluation materials are collected and input.

• Maintain a social media presence with active engagement across a range of platforms.

• Ensure information about Ideas Test’s event is updated on the website and listed widely online and via newsletters. 

• Attend professional development training and other relevant opportunities

• Attend regular team meetings and contribute to the development and implementation of Ideas Test’s programme.

• Along with the rest of the team, help to develop, test, pilot and share learning across the programme partners and CPP peer learning networks and community networks (evaluation, audience data, models, case studies, toolkits and strategic documents)

• Be an enthusiastic advocate for the organisation and its work.

Essential:

• Excellent interpersonal skills

• The ability to communicate well across a variety of mediums

• The ability to work independently and with team members and partners

• Ability to work effectively under pressure, to multiple deadlines.

• Enthusiasm and commitment to inclusive and socially engaged arts practice

• Experience of using e-marketing / social media channels.

• Experience of managing and submitting online and offline event listings

• A high level of accuracy and attention to detail

• IT and digital skills

• Experience of working in similar or related environments

• Willingness to learn new skills and accept training.

• Prepared to work occasional unsociable hours (evening & weekend).

• Ability to travel across Medway and Swale

Desirable:

• Knowledge of analytic and insight tools to develop reach and engagement across digital platforms

• WordPress or similar content management systems to create, edit and maintain webpages

• Knowledge of Mailchimp, Canva, Adobe

• Knowledge and experience of CRM systems and databases

• Practical knowledge of data protection legislation

• Awareness of social inclusion strategies and issues

Applications must be received by the deadline of 12pm on Monday 18th May.  Interviews Monday 1st June. 

Who we are and why we are needed

The Fore is creating a society that solves its own problems. Each year we provide funding and skills to the best grassroots charities and social enterprises in the UK and we are growing. 

Across the UK, talented people within communities are building practical solutions to our most complex challenges – from poverty and mental health to education, exclusion and sustainability. However, the vast majority of these solutions do not achieve their potential to drive wider change across society because of failures in how the funding system works. 

The Fore is the UK’s only venture philanthropy fund that has cracked the code in how to identify and distribute funding to turbocharge grassroots innovation and catalyse change. Since 2017, The Fore has been backing the best small charities and social enterprises with astonishing results. So far over 50% of local organisations supported eight years ago have gone on to influence policy, shape national conversations and change lives at scale.

Currently The Fore is funding around 50 of the best charities per year and supporting hundreds of others with skills. However, as an organisation we need to do more. We are looking to scale our impact through two routes. Firstly, by increasing our work backing the best charities and convening and educating donors, and secondly by leading change in the broader funding system.

The role

In the next phase of The Fore’s development, it is a priority for the CEO to be able to concentrate on building the external profile and influence of The Fore’s work. Therefore, the Chief Operating Officer (COO) will play a central role in leadership as the organisation develops. The role translates strategy into delivery, providing oversight across grant making, partnerships, people, and governance, and ensuring the organisation can deliver on its ambitions while managing risk and capacity. We’re a small, agile charity so you’ll work across both high-level direction and day-to-day organisational delivery. In the next eighteen months, the COO will have responsibility for designing and delivering on a number of key strategic priorities, such as:

• ensuring the continued excellence of the grant and skills support we provide to the charities and social enterprises we back
• building out and refining existing activities and processes to ensure exceptional relationship management for our growing number of corporate and private philanthropic partners
• working with the CEO to develop the Partnerships Team to set it up for scaling and to meet the needs of new partnership models
• incorporating the use of AI into our systems and processes to streamline operations wherever possible while safeguarding the personalised experience we pride ourselves on offering all our partners.

Key responsibilities

Grant making and programme delivery

• Provides strategic oversight of the grant-making model, ensuring alignment with The Fore’s overall mission and priorities
• Acts as a senior advisor and escalation point for the Programme Team on complex decisions and delivery challenges
• Ensures that operational delivery reflects agreed strategy, including any shifts in focus, criteria, or approach

Partnerships and income

• Provides strategic oversight of funder relationships and income streams, ensuring alignment with organisational priorities and capacity
• Supports colleagues to shape high-quality proposals, renewals, and reporting
• Ensures the organisation delivers on all funding commitments, maintaining credibility and trust with funders
• Ensures that The Fore’s external messaging and positioning are clear, compelling and aligned with partner priorities
• Acts as a senior escalation point for complex funder relationships or delivery challenges
• Supports the ongoing development of The Fore’s Pro Bono (skilled volunteering) offer, ensuring it delivers meaningful value to charities while remaining a compelling and well-structured proposition for corporate partners
• Leads the commercialisation and rollout of the Fore Index (a tool that allows organisations to put a £ value on their impact), securing partners and funding to support its expansion beyond The Fore’s portfolio

Impact, data and systems

• Holds responsibility for the organisation’s impact framework, ensuring it is credible, proportionate, and aligned with strategic priorities
• Ensures data and insight are used effectively to inform decision-making, reporting, and external positioning
• Ensures that insight and impact are translated into clear, compelling external communications to support The Fore’s positioning and influence

People and internal operations

• Holds responsibility for the effective functioning and integration of programme delivery and partnerships activity, ensuring teams are well supported and operating efficiently
• Leads and manages core operational staff, including the Head of Programmes and Impact, Partnerships and Programme Managers, and Partnerships and Programme Officers
• Manages performance, wellbeing, and retention, fostering a high-performing and sustainable team culture
• Works closely with the CEO and trustees to support the development and delivery of strategic initiatives, ensuring these are operationally viable and effectively implemented
• Holds oversight responsibility for The Fore’s physical office space and equipment, managing lease and facilities contracts
• Oversees IT and systems, managing contracts for IT support, Salesforce, and other platforms

Governance, compliance, risk and finance

• Oversees the organisation’s financial management, risk management, and operational governance, ensuring robust and proportionate processes are in place
• Working with the external finance team, provides oversight of budgeting and financial performance, ensuring alignment between income, grant commitments, and operational capacity
• Contributes to the development of board and committee papers, leading on operational, financial, and risk-related content to ensure clear reporting
• Ensures appropriate compliance and governance frameworks are in place across grants, partnerships, and operations (including charity insurance, policies, health and safety, safeguarding, GDPR and cyber security)

Experience and attributes

• Minimum 5 years’ experience in a senior operations or programme oversight role
• Track record of translating strategy into operational plans and delivery
• Exceptional interpersonal, communication and presentation skills
• Track record of developing and sustaining excellent relationships with stakeholders
• Exceptional people management skills
• Strong prioritisation skills and highly organised
• Demonstrable self-starter with excellent follow-through
• Enjoys working in a fast-paced environment with the ability to move between board-level thinking and day-to-day execution
• Takes pride in fostering a friendly, inclusive and productive working environment, with a positive and approachable style

Key details​

• Annual leave: 25 days leave, rising by 1 day for each year of service up to a total of 30 days, plus bank holidays and an additional 4 days during our Christmas closure.
• Location: Our office is based at Vox Studios in Vauxhall, London. We have a hybrid working pattern (three days in the office and two days at home).
• Reports to: CEO