It Trainer Jobs

The ESU believes every child should be able to make their voice heard. We believe that the ability to progress and to thrive in life relies on building speaking and listening skills. Our oracy, debate, public speaking and cultural exchange programmes help young people to engage with the world, to speak more confidently, and to listen to and understand different points of view.  

The ESU was founded as a membership organisation, bringing together those who share a belief that better communication makes for better global understanding. Today, we have members across England and Wales who meet to socialise, gain new perspectives on the world and to help organise and raise funds for our educational work. There is also a strong international membership and global educational network.

We are seeking an organised, proactive and diligent Membership and Engagement Coordinator to lead on the administrative support for our members and the wider Engagement team. The post holder will be responsible for providing a seamless experience for members wanting to join the ESU or for those renewing their membership. The Membership and Engagement Coordinator will be responsible for developing relationships with members and branch chairs, finding ways to involve members in the work of the ESU and maintaining oversight of the organisation’s CRM. The post holder will also help support the ESU’s events and international work.

Responsibilities:

· Support the Membership Manager to implement a new recruitment strategy to grow ESU membership in agreed target audiences

· Work with the Membership Manager to ensure a straightforward renewals process, this includes sending email and postal renewal communications, updating lapsed memberships and taking credit and debit card payments.

· Ensure membership records on the CRM are accurate and up-to-date.

· Assemble and dispatch Welcome Packs to new members.

· Act as the first point of contact for current and prospective members and assist with their queries.

· Assist with the production of monthly membership statistics and reports.

· Ensure the ESU has robust and clearly documented membership processes and make suggestions to enhance and resolve issues that arise.

· Maintain records of international ESUs and support the Director of Global Engagement with sending communications to this group.

· Liaise with branch chairs to support their requirements and provide details on membership statuses for their branch members.

Essential:

· An understanding of the nature and importance of the ESU’s charitable work within educational and wider contexts and a strong commitment to increasing the impact of the organisation’s work

· Highly organised, with an ability to ensure deadlines and targets are met

· Excellent written and verbal communication skills

· Ability to ensure a high level of accuracy when adding and amending database records

· A pro-active and positive attitude to problem resolution

· An ability to engage with multiple stakeholders at all levels

· IT literate with strong Microsoft Office skills, especially Excel

Desirable:

· Previous experiencing using CRM systems

· Experience of supporting events

.      Office administration experience in a busy office, requiring multi-tasking

 Benefits:

· Company Pension

· 28 days annual leave plus 8 days Bank Holiday (pro-rata)

· Hybrid/Flexible Working

· Employee Assistance Programme

· Access to Virtual GP Services 24/7

· Group Life Insurance

· Learning and development opportunities

.       Regular Staff Social Events

Interviews to take place 22 & 23 May 2024

Salary:  £32,000 per annum

Hours: Full time, 37 hours per week

Contract: Permanent

Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take lead on developing and moving forward our brand-new flagship supported living service in Brent!

This is an excellent opportunity to truly make a role your own and get involved in the project from the start, which will be supporting 10 adults with mild/moderate to severe learning disabilities, as well as additional mental and physical health needs.

You will play a pivotal ambassadorial role, spearheading Centre’s 404 service expansion into the London Brough of Brent and bringing our expertise, vision and values to families in need.

This varied and dynamic role will lead on the set up, coordination and provision of excellent person-centred care and support to service users, enabling them to live independently in their home and be supported in all aspects of day-to-day living. As Project Manager, you will oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to meet individual needs. You will also contribute to the development of the team and be responsible for encouraging a culture based on respect and dignity for those in need of care and support, providing supervision and clear management to a team of support workers.

The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.

Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

Dive into a role where you can truly say, 'What I do matters,' contributing to our mission to reduce the stigma around mental health and emotional distress.

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Do you have experience providing high quality support for an IT Service Desk?  Are you passionate about helping people with their IT issues and keen to work for an Organisation with People at the heart of everything they do?

Samaritans is one of the UK and Ireland’s best known and respected charities. In these challenging times of rising cost of living, and more people struggling with their mental health, Samaritans is needed more than ever before. If you are a technological whizz and want to make a real difference to people’s lives – this is the role for you!

We are looking for two Service Desk Analysts to join our friendly Service Desk as part of the fantastic IT team. In this crucial role you’ll help respond to our staff and volunteers to resolve various first and second line ​IT issues.

We are a fun, friendly and supportive team whose focus is on delivering excellence to our callers and volunteers. Many of those within the team have progressed from this role to more advanced roles within Samaritans. If you are looking for a new opportunity or a chance to learn new skills, please consider applying.

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• ​1 x Permanent Contract. 1 x 12 month fixed term contract 
• Full time (35 hours/week) with flexible working practices
• £27,000 to £28,350 per annum
• Hybrid working – This role is ‘linked’ to our central office (Ewell), the current requirement is to attend central office approximately 1 day a week.
• You’ll also be asked to participate in the out of hours on call rota (additional remuneration provided)

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​Please note that for the fixed term role we would not be able to consider candidates with notice periods to leave their current employment of over 1 month.​

A full outline of the role can be found in the Job description here.

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​Employee Benefits 

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Samaritans invests in our People’s wellbeing through the provision of a range of benefits including;

• Flexible working and family-friendly policies,
• A structured induction and ongoing training and development.
• 28 days holiday, plus bank holidays each year, rising to 33 days over 5 years of service.
• Matched Pension contributions of up to 5%.
• A health Cash plan to cover the cost of medical and alternative health treatments.
• Complimentary subscriptions to Headspace and Perk Box for expert meditation, fitness programmes and shopping discounts.

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Application 

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Samaritans recognises the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. We are wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are.

To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented in our organisation. 

We are committed to making our recruitment processes accessible to everyone and are flexible in how we receive information. If you would like to apply via a different format or let us know how we can support you to be the best you can be, please contact the People team at Samaritans and we will try our best to accommodate your needs.

If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and a cover letter, outlining how your skills and experience meet the job specification. 

This role will close for applications on 12 May 2024, with interviews scheduled to take place soon after on the 20 and 21 May 2024 at our central office, Ewell, Epsom.

If you’re interested in applying or would just like to find out more, then we'd love to hear from you.

Avon Wildlife Trust are looking for a Head of People and Resources to shape the development of our workforce and ensure that our staff and volunteers have everything they need to fulfil their roles.

Like many organisations, we have recently moved to a hybrid working approach including homeworking and operational hubs throughout our area. We have embraced collaborative online working through Microsoft Teams and are making the transition to fully cloud based IT systems. We are operating effectively in our new model, but much remains to be done to ensure that staff and volunteers are supported by the best systems and facilities that we can provide. The Head of People and Resources is a new role in the Trust, introduced to help make and maintain this transition. You will also support the operation of our Board and the governance of the Trust. 

We are looking for someone who is passionate about driving a positive culture of continuous improvement in people and operations, including workforce development, facilities, HR, health and safety, safeguarding, IT, governance, project management and equality, diversity and inclusion. If this is you, we look forward to hearing from you.

Overall Purpose of Job :
To manage the people and resources operations of the Trust, ensuring that our staff, volunteers and Trustees are supported by the systems, facilities and culture they need to fulfil their roles safely, effectively and inclusively.

Main Responsibilities :

• Develop our HR systems to attract, support, develop and retain talented people, including leading our systems and culture around equality, diversity and inclusion, performance management, volunteering, learning and development and internal communications. 

• Provide oversight and supervision of the Trust’s buildings, operational facilities, vehicles and other shared assets, ensuring that our people have the facilities and equipment they need to fulfil their roles. This includes the landlord responsibilities associated with Folly Farm Centre.   

• Ensure the effective development and maintenance of IT systems and infrastructure that supports our digital transformation, knowledge management and effective functioning of the Trust’s day to day operations.  
• Continuously develop the Trust’s Health and Safety, safeguarding and data protection systems, monitoring and driving compliance to provide assurance of a safe environment for people involved in the Trust’s activities. 

• Continuously develop systems to support the Trust’s effective operations, including project management and resource management systems, and monitor and report on implementation of the Trust’s Strategy Delivery Plan. 

• Support the effective governance of the Trust and the operations of the Board, including organising and supporting meetings, co-ordinating our annual report and AGM and managing the recruitment process for new Trustees.  

• Support the Trust’s procurement and contracting processes, including commissioning legal advice. 
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• Continuously improve the environmental footprint of the Trust’s operations, to go beyond net zero carbon and address the ecological impact of supply chains.   

• Contribute to the Trust’s ongoing management, strategy and future direction as an active member of the Leadership Team, ensuring an integrated approach to restoring wildlife and inspiring people to take action.

About the Role

Two-year fixed term contract

30 hours per week (0.8 FTE) Other options would be considered for the right candidate

£33,152 - £38,519 FTE (pro rata), plus contribution to pension auto-enrolment

We have been lucky enough to secure funding from the National Lottery Heritage Fund to undertake a two-year digital transformation, creating a more efficient and effective organisation. The Digital Transformation Manager will be pivotal in advancing the Trust’s digital transformation journey. This role will sit within the Trust’s Business Support Team, and will be responsible for leading on identifying, developing and delivering the Trust’s digital transformation plans in order to improve collaboration and efficiency across the Trust.

If you would like an informal discussion about this post, please e-mail Becky Vernon-Clinch, the Trust's Head of Business Support (contact details in our recruitment pack).

About the Trust

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it. 

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.

We are looking for a Chief Officer who will be responsible for the day to day running of the charity as well as working with the Trustees to take the organisation forwards.  The successful candidate will have experience of working with adults with learning disabilities, will have skills in finance, management and IT, and will enjoy working in a busy environment where there are changing demands and priorities throughout the day.

At Oak Tree Farm we are committed to providing a high quality, supportive environment where adults with learning disabilities, our Team Members, are the centre of everything we do.  The farm has livestock, growing fields, greenhouses, polytunnels and a tearoom as well as craft rooms, a cottage garden, pottery and shop. Our Team Members are involved in every aspect of life on the farm and the farm is firmly embedded in the local community with Team Members providing gardening services to local people as well as volunteering on the Sandon Estate.

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

We have an exciting opportunity for a Web Developer to join our Digital Development Team! In this role, you will be working as part of the wider Digital Development and IT teams, you will join a small team of developers working in sprints to add value to Change Grow Live’s external website and other business systems.

This is a remote working position with some occasional travel required.

Where: Remote

Hours: 37.5 per week

Salary: £39,302.37 - £45,993.69 per annum, dependant on experience

Contract: Permanent 

Responsibilities

Key Responsibilities:

• To maintain and develop Change Grow Live’s external facing website.
• To work collaboratively with the Marketing and Communications Team to agree a development roadmap for the website.
• To monitor and support the availability of internal systems.
• To investigate and fix bugs.
• To investigate and research technical solutions to problems identified.
• To occasionally provide technical support for users.
• To understand key operational needs and produce timely, cost-effective. solutions at the quality expected.

About you: 

• Experience in a programming language such as PHP, Python or JavaScript, as well as HTML, CSS and other relevant technologies.
• Graduate level knowledge of Computer Science either through a degree or equivalent experience.
• Flexible, enthusiastic technophile, a fast learner and creative problem solver.
• Experience with CMS such as Joomla, Drupal or WordPress.
• Communicate confidently and effectively, verbally and in writing.
• Respond quickly and see an issue through to completion.
• Respond flexibly to the demands of the post.

Desirable criteria:

• Strong skills in PHP, HTML, CSS, JavaScript, and relevant front-end frameworks.
• Familiarity with configuring and updating Drupal and supporting architecture.
• Understanding of web security best practices and secure coding standards.
• Comfortable with version control.
• Ability to develop cross-browser compatible websites.
• Any experience using clinical case management systems, particularly in the substance misuse domain.
• A formal education in Computer Science such as a degree.

What We Offer

• Ongoing professional development and training.
• Supportive and collaborative work environment.
• 25 days holiday (+ bank holidays), with additional days based on service.
• Wellness initiatives and employee assistance programs.
• Contributory pension scheme.
• Various discounts and benefits.
• Opportunities for career development and progression.
• £250 Refer a Friend voucher scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you. 

Salary Range (pro rata if part time)

CGL points 36 to 42 (£39,302.37 - £45,993.69)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

17/5/2024

With 20 new people in the UK diagnosed with kidney disease every day, the need for information and advice from a trusted, understanding source is bigger than ever. The Kidney Care UK Helpline is a new national service to support people online, on the phone and by email at the point they need support. 

This role would be ideal for someone with lived experience either as a patient, carer or health and social care professional, but primarily we’re seeking the skills to develop the processes, support knowledge development and lead a team to provide information, advice and non-medical guidance in a friendly, timely and efficient manner. 

You’ll lead from the front; answering incoming enquiries is your priority. You’ll need to be able to speak to a wide range of people and respond to them with compassion and understanding.  

Building and leading a small team, you will support them to develop knowledge and adopt best working practices. Listening to difficult conversations, their wellbeing is key and you’ll be experienced at identifying and implementing the training and support needed to thrive in a challenging but rewarding role.  

You’ll champion and promote equal opportunities and diversity both in your area of work and the wider organisation.   

Keeping accurate records of interactions using our database is essential. Reporting the outputs generated and providing insights to is also a key part of your role. Your insight and regular contact on the front line of services will help to inform other ways we can support patients and their families.  

Implementing new systems and processes will be an important part of the role, particularly in the early months. You will need to be confident using IT to communicate and deliver the service and have a good understanding of how IT supports effective working practices. 

You’ll identify with maintaining the high standards of Kidney Care UK services and play an active part in joint working, safeguarding and risk management. You’ll be responsible for your team’s compliance with corporate policies including safeguarding, confidentiality, health and safety and data protection.  

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role. 

Kensington & Chelsea Social Council (KCSC) works to empower and support voluntary and community organisations to improve the quality of life for residents in Kensington and Chelsea. 

Events Administrator

We are seeking an organised, dynamic, and flexible administrator to support our extensive events calendar. This includes large assemblies, forums, and training sessions. The post-holder will maintain accurate attendance records on the database and maintain membership details. They will collaborate closely with staff across teams to ensure that all aspects of organising events are covered from the planning to evaluation stage.

The successful candidate will be very IT savvy with high levels of literacy. They will have solid experience of providing effective administrative support to a range of people and functions within an organisation, as well as experience of planning and administering a range of training activities and network meetings. Our staff are expected to have a positive influence on culture and values within the organisation and reflect those positive values externally with stakeholders.

LOCATION: Based out of our Training Centre in Great Horwood, near Milton Keynes with responsibility for puppies placed with socialisers in Buckinghamshire, Oxfordshire and Northamptonshire (with possible travel outside these areas from time to time)

JOB TYPE: Full time permanent, with occasional evening and weekends required

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.

We have an exciting new opportunity to join this small but fast-growing charity that is a world leader in its specialist innovative field.

The Job

The welfare of our dogs is very important to us.  We have a no kennel policy and all our dogs live in the homes of volunteer puppy socialisers for about the first 20 months.  We are committed to providing quality training and support for all our dogs, and the volunteers who look after them.

We are looking for someone with the skills, experience and passion to join our team of trainers responsible for organising and monitoring the progress of our puppies and young dogs to ensure they receive the highest standard of socialisation and early training, thereby maximising their chances of becoming a Medical Detection Dog.

Reports to: Socialising Training Coordinator

Responsibilities

Training and Development of Puppies

· Take responsibility for a cohort of puppies allocated to socialisers living in your geographical area.

· Provide training that meets the charity’s quality standards and in accordance with timescales and targets.

· To deliver effective training by holding puppy classes, 121’s and home visits with socialisers in your geographical area.

· To prepare the puppy to be a Medical Alert Assistance Dog.

· Regularly monitor progress of the puppies in your area and provide detailed, evidenced feedback to the senior team within Dog Supply and training.

· Support and assist with the potential matches for a particular assistance dog partnership and in consultation with the Socialising Trainer Coordinator, provide any client specific training needed prior to the match.

Socialiser Support

· Be the first point of contact for the socialisers in your area, which will include guidance and instruction to socialisers on handling, behaviour and training of the dogs under your supervision.

· Provide general health care advice within your core working hours.

· To support when required on dog emergencies that arise out of your core hours.

Socialiser Recruitment

· Assist in the recruitment of new volunteer socialisers.

· Carry out home checks to assess prospective new socialisers.

Other

· Update the Harlequin CRM database in a timely fashion to ensure accurate and up to date training, veterinary and health records.

· Support the charity’s fundraising, communications and volunteering teams as required, specifically in relation to your area.

· From time to time you may be required to have a dog live with you for additional training for a set period.

· Share best practice with colleagues across the charity.

Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity.

 PERSON SPECIFICATION

SKILLS AND ABILITIES

· Ability to demonstrate high quality judgement and a proven track record in relation to the following:

• Dog training matters including the analysis of temperaments, appropriate training methods and requirements necessary to maintain public confidence in assistance dogs.

• Solutions to training and behavioural problems.

• Socialiser training including the ability to assess each person’s preferred learning style and adapt as appropriate your training approach, the specific programmes to be followed,

• Welfare and safety and appropriate time for referral to others.

• Appropriate support to apprentices

• Dealings with other staff, clients and members of the public

· Strong and clear teaching and instructing skills.

· Ability to plan work, be organised and ensure that time is utilised effectively for yourself, colleagues and socialisers.

· Ability to communicate effectively and appropriately with a wide range of people internally and externally. This will include clients and their families, fosterers, other professional service providers, members of the public, the media, managers and other colleagues.

· High level of IT literacy and report writing skills including experience

· of using Microsoft based programs such as Outlook, Word, Excel, Internet Explorer and Power Point.

KNOWLEDGE & EXPERIENCE

Practical knowledge in the following areas:

·      Experience of working with Assistance Dogs and ADI regulations

· Basic theory of practical dog training.

· Law in relation to dogs.

· Knowledge of medical conditions relevant to puppies between 8 weeks and 2 years of age.

· Dog and human psychology.

· Health and safety implications of dog and socialiser handling.

PERSONAL ATTRIBUTES

You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as able to motivate yourself. 

You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem solving and making appropriate responses to new ideas and unexpected situations.

Values & Behaviours

There are a few key values that we believe are important in the workplace:

· Respect

· Cooperation

· Honesty

· Fairness

Based on the values listed above, we encourage the behaviours below in the charity:

· Respectful communication

· Cooperating with others

· Honesty in all interactions

· Fairness in decision making

Benefits

 · Sick Pay

· Health Cover

· 26 days holiday, increasing with service

· 5% Employer Pension Contribution

· Free On-site parking

Finally, the successful candidate will also be expected to:

 - Hold a full UK Driving Licence

- Provide proof of identity and eligibility to work in the UK.

- Undertake a Disclosure and Barring Service (DBS) check

Empower Change: Lead operations at a purpose driven, people focused Charity as our new Operations Manager

About Hearts Together

Hearts Together is a Plymouth based charity providing support and accommodation for patients, carers and relatives and also healthcare professionals and trainees working in the local healthcare centres.

Hearts Together has big plans for the future and the role of Operations Manager is key to its success. Our day-to-day operations are extremely busy and we have a number of new projects which are due to come online which is very exciting. Ensuring that we provide a safe and welcoming environment for our guests and our team is hugely important and continuous improvement is at our heart. We are not just looking at what we do today but how we will do things in the future and how we can successfully scale our operation to meet our long-term ambitions.

Hearts Together is an organisation which encourages its team members to actively contribute their thoughts and ideas and to work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You will be able to work to your strengths and to share your successes and learning with the wider team who will in turn look to share their experiences and learning with you.

At the heart of all we do are our guests, first and foremost we exist to support them and in your new role you will have the opportunity to get to know our guests first-hand and to make a positive difference to their lives.

The role of Operations Manager sits within the Management Team.

The Role

The role of Operations Manager is critical to the long-term sustainability of the charity and plays a pivotal part in ensuring that we remain both relevant and necessary.

This role involves:

• Oversight and responsibility for the day-to-day delivery of guest services
• Line management and HR responsibility for the operational team
• Oversight and responsibility for health and safety organisation-wide
• Implementation and delivery of new guest services
• Review and development of existing guest services
• IT/technical responsibility – system admin/super-user
• Reporting and responsibility for specific budgets
• Guest/beneficiary satisfaction – ensuring consistently high standard of service and satisfaction is achieved across all areas
• Impact and outcome tracking/reporting
• Training/mentoring/performance management
• Support with grant application preparation and reporting
• Deputising for the CEO in operational matters
• Facilities/estates management
• Stakeholder engagement/relationship management
• Events organisation/support
• Representing Hearts Together externally at networking events, including occasional evening work.
• Travel as required to meet with supporters, beneficiaries and key stakeholders.

Person Specification:

Essential Requirements:

• Strong HR background in terms of leading others and managing HR matters/employee relations
• Demonstrable experience of working to targets and delivering quality outputs collaboratively with others
• Confident and sophisticated communicator
• Strong customer/supporter focus, with excellent interpersonal skills
• The ability to manage conflicting priorities in a fast-paced customer focused environment
• Financial and business acumen – ability to draft budgets, report on variances and interpret financial data
• Strong report writing skills
• Knowledge and experience of facilities management and health and safety, including food hygiene, risk assessments and policy writing
• Confident and proficient in the use of IT systems as a user admin/super-user level
• Highly motivated, with a strong work ethic
• A team player, happy working within a ‘flat’ hierarchy

Desirable Requirements:

• An undergraduate degree or professional qualification in a relevant field
• Experience within the Charity sector
• Experience of hotel/hospitality management
• Experience within the health/social care sector

Employee Benefits:

• Enhanced annual leave
• Employee discounts
• Health insurance
• Mental wellbeing support
• Holiday purchase scheme
• Free tea and coffee
• Training opportunities

ABOUT THE ROLE

We are looking for a Bid Manager and Writer to join our Bid Team, which is part of the wider Development, Marketing, and Communications Department! You will support the delivery of effective business development strategies and activities to achieve organisational growth and to enhance our existing services!

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

You will be responsible for leading on specific competitive tendering and bidding processes on behalf of the group, writing high-quality competitive tenders and proposals, understanding the current market and feeding information to guide strategic planning, and supporting colleagues within the wider group to develop products, funding bids, and proposals!

Working Pattern: 37.5 hours per week, 09:00 - 17:00 Monday to Friday, based in our central office in Islington, with flexible work from home available. You will also be expected to travel across London and the South East, as well as our other locations to attend market engagement and bid related activities and attend regular service visits.

Benefits, including Non-Contractual Perks

• 25 days annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

ABOUT YOU

We're looking for a passionate writer, someone with previous experience writing bids and/or proposals, securing new or existing contracts. We're looking for an effective communicator, with a high attention to detail and quality. You will be passionate about what we do, supporting vulnerable people and understand the complexities of their backgrounds. 
We're looking for a self-starter, someone who can form effective purposeful relationships within the organisation and externally, someone innovative, creative, and able solve problems to support our growth!

OVERVIEW OF KEY RESPONSIBILITIES

Bid Writing and Management

• Lead in all elements of the bidding process which includes writing competitive bids within strict deadlines.
• Identify, research, and communicate opportunities and needs across the organisation, working proactively with colleagues at all levels to identify fundable initiatives.
• Host internal and external briefings and liaise with relevant teams to develop compelling bids which are fit for purpose, realistic, and aligned with organisational needs and aims.
• Lead the development of specific bid responses which includes the structure, content, and responses. Ensure tenders are submitted on time and achieve the highest scores by the evaluator(s).
• Develop and manage an internal network of subject matter experts and bring them into the development and writing process as required.
• Support colleagues in developing presentations, and briefings.

Partnership Building

• Build and maintain effective stakeholder relationships internally throughout the organisation and externally with external partners and organisations.
• Represent Social Interest Group and our subsidiaries in market engagement and events online and in-person and support with all aspects of enhancing and developing our brand.

Organisational Growth

• Identify priorities from strategy and business plans, translating growth plans into effective practices aligned to SIG’s mission, vision, and values.
• Collect and share information relevant to teams involved in Mobilisations and TUPE’s for won bids. Ensure communication is clear, and concise, providing a logical strategy and direction to follow to ensure a smooth transition for new contracts.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

KEY CRITERIA

What we are looking for:

• Previous experience in a similar role with similar responsibilities, this includes a track record of securing new bids and/or retaining existing contracts
• Previous experience in bid/proposal writing, reviewing, and editing
• IT Proficiency, ability to learn new software programs, experience in Microsoft, including Word, Excel, and Outlook
• Ability and willingness to travel and attend market engagement events and to visit services to gain greater understanding of what SIG offers and to inform teams of relevant tender responses
• Ability to create and write engaging content, with proofreading skills
• Proven ability to prioritise and juggle multiple tasks and competing priorities within a fast-paced environment
• Excellent communication skills both written and oral and ability to build relationships
• Ability to review large amounts of information and research materials to inform model development and shape tender responses
• Proficiency in navigating tender portals

What we would like, but not essential:

• Previous experience managing the full bidding process end to end from pre market engagement and contract notification, through to award
• Previous experience working in the same or similar sector

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

ABOUT US

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Our Values

Ambition – Eager to succeed and to accomplish as much as possible for our people

Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential

Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff

Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Contract Type

Permanent - St Giles Shops

Location

Mere Green

Hours

22.5 hours (working 3 out of 7 days to include Sundays plus 2 other days)

8:55am - 5:05pm trading over 7 days

Annual Salary

£13,548.60

Review Date

02/05/2024

As an Assistant Community Shop Manager (ACSM) for St Giles Hospice you will support in leading a team of volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted.

You’ll have good customer service skills and want to be part of a successful team. Ideally, you’ll have previous retail experience with the ability to manage and lead the store in the absence of the Community Shop Manager (CSM).

Reporting into the CSM and working closely with the Retail Regional Manager you will aid in supporting your store to run efficiently and deliver a positive financial contribution to the Hospice. You’ll also have the support of a Retail Regional Supervisor, available to provide store encouragement and development of best practice.

Knowledge and experience

Essential:

·Good standard of education in English and Maths

·Genuine interest in charity retailing/fashion

·Previous retail/charity retail experience

Desirable:

·Local community knowledge

Values

·Exhibits our hospice values and behaviours

Skills

Essential:

·Proven customer service skills.

·Flexible and be able to adapt to change on a daily basis

·Able to complete physically demanding work in the form of standing for long periods and moving stock

Desirable:

·IT and numeracy – Office365/Share point

Personal Attributes

·Strong communicator

·Good interpersonal skills.

·Goodtime keeping & strong work ethic

·Conducts themselves’ in a professional manner

·Good organisational skills

·Inclusive and diverse in their approach

·Empathetic

·Team Player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

As a Youth Tech Abuse Lead you will provide specialist support to Refuge’s children support workers and frontline staff to ensure children, young people, and protective parents are using technology safely and positively in our refuges. You will increase understanding and awareness of your colleagues on tech-facilitated abuse and how to identify and respond to risks.  Approximately 40% of the role focuses on working directly with children and young people and their parents in empowerment workshops, and 60% of the role will focus on capacity building and training frontline staff.

You will work closely Senior Programme Manager – Children and Young People, deputising for them in ensuring the voices of children and young are central to the development of services and Refuge’s systemic change initiatives.

The role does require a particular focus on supporting survivors of tech-facilitated abuse under the age of 18, this would require developing and delivering tech-facilitated abuse and online safety workshops to children, young people, and protective parents in refuges across London.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.