Jobs in ascot

We are looking to appoint an Administration Lead to join the team.

Learning Disability England works hard to be a member led organisation. This role plays an important part in the day-to-day workings of the organisation by leading on the administrative management of memberships and financial functions, as well as supporting projects and events led by other members of the team. The Administration Lead’s contribution will ensure that we deliver a national movement for change and a network for members and partners.

For more information about the role, and for an application form, please download the application pack.

About Us 

We are a small staff team of 7 people mostly working part time. All of us are home based and work flexibly. Annual leave  entitlement is 27 days plus Statutory Holidays pro rata.

There are different lead roles in the team but being small we support each other and work with members and partners to achieve as much as can together. 

Learning Disability England is a membership organisation that brings together people with learning disabilities, family members and people in paid roles to make a difference together.

Being led by what is important to our members is central to how we work. Working closely with the Representative Body and other team members to support being member led is an important part of all our jobs. 

Diversity matters to us. We particularly welcome applications from people from Black, Asian or minority ethnic backgrounds as they are currently underrepresented in our organisation.   

Closing date for applications is 13th November 2025 at 8am.  

We will be conducting online interviews on the 20th November 2025

Drive Head of Operations

£56,959.05 - £59,180.45

A London Weighting allowance of £3,299 will be applied for those living in London

37.5 hours per week with flexible working hours and provision of an out-of-hours response as needed

Remote with travel throughout the UK

Permanent subject to funding

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse. 

In July of this year the Home Office announced a £53m investment over the next four years to enable the Drive Project to roll out across England and Wales. To end domestic abuse, we must address the source of the problem - the perpetrator.  This funding will make a huge difference to our efforts to support survivors, by holding perpetrators to account, stopping them from causing further harm and giving them the chance to change. 

The Drive Head of Operations will play a central role in maintaining strategic oversight of internal operations, including project planning and risk management across workstreams, and partner coordination across the Drive Partnership. This is a senior leadership position providing operational leadership, staff management, and cross-partner coordination to ensure workstreams within the Drive Partnership function effectively, efficiently and in in alignment with the Drive Partnership's core mission. 

The role will report directly to the Drive Director, form part of the Drive Senior Management team and work alongside the Drive Deputy Director and other Senior Leads to embed a high-performing, values-led culture across The Drive Partnership.

How to apply

Application is by way of CV with a Supporting Statement. 

Please write a personal statement of not more than 3 pages of A4 (in minimum of Calibri pt 12 font) which covers:

· Why you are interested in this job

· Your experience, knowledge, skills, abilities and attitude in relation to the person specification 

Selection process and timescales

Closing date: Midnight Sunday 16th November

Preliminary interview with NFP: Wednesday 26th and Thursday 27th November

First interview: Monday 8th December

Final interview: Week commencing 15th December

Drive Head of Programmes

£57,095- £60,441

A London Weighting allowance of £3,299 will be applied for those living in London. 

37.5 hours per week with flexible working hours and provision of an out-of-hours

response as needed

Remote with travel throughout the UK

Permanent subject to funding

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse. 

In July of this year the Home Office announced a £53m investment over the next four years to enable the Drive Project to roll out across England and Wales. To end domestic abuse, we must address the source of the problem – the perpetrator.  This funding will make a huge difference to our efforts to support survivors, by holding perpetrators to account, stopping them from causing further harm and giving them the chance to change.

The Drive Head of Programmes will play a central role in maintaining strategic oversight of internal operations, including project planning and risk management across workstreams, and partner coordination across the Drive Partnership. This is a senior leadership position providing operational leadership, staff management, and cross-partner coordination to ensure workstreams within the Drive Partnership function effectively, efficiently and in in alignment with the Drive Partnership’s core mission.

The role will report directly to the Drive Director, form part of the Drive Senior Management team and work alongside the Drive Deputy Director and other Senior Leads to embed a high-performing, values-led culture across The Drive Partnership. 

How to apply

Application is by way of CV with a Supporting Statement.

Please write a personal statement of not more than 3 pages of A4 (in minimum of Calibri pt 12 font) which covers:

· Why you are interested in this job

· Your experience, knowledge, skills, abilities and attitude in relation to the person specification

Selection process and timescales

Closing date: Midnight Sunday 16th November

Preliminary interview with NFP:                   Wednesday 26th and Thursday 27th November

First interview:                                               Monday 8th December

Final interview:                                              Week commencing 15th December

Job Title: Head of Trusts & Foundations
Reporting to: Director of Fundraising & Communication
Manages: Trusts and Foundations Manager, Trusts and Foundations Officer, Grants Officer, Team expected to grow in line with fundraised income increase
Location: Remote (Occasional travel to Leicester office & other UK locations as necessary)
Contract: Permanent
Hours: Full time (36 hours per week)
Salary: £48,000 per annum

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

This role will lead the Trusts & Foundations team at Home-Start UK and drive the development and delivery of a fundraising strategy that builds on a recent period of significant growth. With projected income of £1.5 million in 2025/26, the successful candidate will focus on generating sustainable, high-return income through charitable trusts and foundations.

Key responsibilities include:

• Establishing a robust process for researching and identifying suitable funders.
• Submitting high-quality funding applications.
• Providing excellent stewardship to existing grant funders.
• Building a strong pipeline to secure long-term income from trusts and foundations.

In addition, the role will support the organisation in cultivating key philanthropic relationships - particularly with high-net-worth individuals who may give via their trusts or foundations—leveraging the skills, experience, and resources of the Trusts & Foundations team.

Ultimately, this work will enable Home-Start UK to support more families with young children through challenging times.

The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.

Benefits of working for Home-Start

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development
• DAS Employee Assistance

If it sounds like your type of challenge, we would be delighted to hear from you.

The closing date for applications is Friday 14th November 2025 at 4pm.
First interviews will take place virtually on week commencing 24th November 2025.
Second interviews will take place in-person at our Leicester office on week commencing 1st December 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. 

No agencies please.

Location: Farnham, Godalming, Guildford – travel to other offices may be required
Flexible working: Some remote working available depending on service needs
Reporting to: Head of Service Delivery 

About the Role 

We’re looking for a motivated Casework Team Manager to lead and manage our Casework Service. 

You’ll manage a team of caseworkers and volunteers, ensuring our service continues to meet the highest quality standards and delivers excellent outcomes for clients. You’ll balance day-to-day operational management with service improvement and development, working collaboratively with partners and funders to make a real difference in our community. 

This role offers the chance to shape local services, develop your leadership skills, and play a vital part in delivering our mission to help people find their way forward. 

What You’ll Do 

• Manage the delivery of casework services across a number of locations. 

• Supervise and support caseworkers and volunteers, ensuring advice quality and service standards are met. 

• Oversee case allocation, monitor performance, and identify opportunities for improvement. 

• Maintain your own small caseload to keep your advice skills current. 

• Act as Deputy Safeguarding Lead and Information Asset Owner as needed. 

• Work collaboratively with the Head of Service Delivery and other managers to ensure our services remain responsive and effective. 

About You 

You’ll have experience in advice or casework, and the ability to lead and inspire a team to achieve great outcomes for clients. You’ll also have experience of debt advice and ideally in benefits and housing.

We’re looking for someone who is: 

• Skilled in managing and motivating paid staff and volunteers. 

• Experienced in advice and casework delivery, ideally within the Citizens Advice framework. 

• Organised, adaptable, and confident managing competing priorities. 

• A great communicator who can build strong relationships with colleagues and partners. 

• Proficient in digital tools and case management systems. 

• Committed to safeguarding, equality, diversity, and inclusion. 

What We Offer 

• A supportive and inclusive workplace where your wellbeing matters. 

• Opportunities for training and professional development. 

• Flexible working arrangements to support a healthy work–life balance. 

• The chance to make a real, lasting difference in people’s lives. 

You can download the full role description on our website via the apply button.

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce. 

To take up this post you must have the right to work in the UK. Please note that Citizens Advice South West Surrey does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system 

Job Title: Head of Corporate Partnerships
Reporting To: Director of Fundraising & Communication
Manages: Corporate Partnerships Managers x 3, New Business Officer x1, Team expected to grow in line with fundraised income increase
Location: Remote (Occasional travel to Leicester office & other UK locations as necessary)
Contract: Permanent
Salary: £48,000 PA
Hours: Full time (36 hours per week).

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

This role will lead the Corporate Partnerships team at Home-Start UK and drive the development and implementation of a fundraising strategy that builds on a recent period of significant growth. With projected corporate income of £2.5 million in 2025/26, the successful candidate will focus on generating sustainable, high-return income. They will ensure excellent supporter-focused account management for existing partners, while also identifying and securing new partnerships to build a strong pipeline for long-term income.

Ultimately, this work will enable Home-Start UK to support more families with young children through challenging times.

If it sounds like your type of challenge, we would be delighted to hear from you.

The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.

Benefits of working for Home-Start

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development
• DAS Employee Assistance

The closing date for applications is 14th November 2025 at 4pm.

First interviews will take place virtually on week commencing 24th November 2025.
Second interviews will take place in-person at our Leicester office on week commencing 1st December 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

No agencies please.

Relief International (RI) is a global humanitarian and development organisation working in over 14 countries across Africa, Asia, and the Middle East. We partner with communities affected by conflict, climate change, and natural disasters to save lives, strengthen resilience, and promote long-term health and well-being. Our integrated programmes span health and nutrition, WASH (water, sanitation and hygiene), education, and livelihoods, with protection embedded as a core principle across all areas of our work.

This is a crucial time to join Relief International as we continue to invest in our HR function which is an integral part of delivering our global mission. You will play a pivotal role in shaping the future of our people function and ensuring we can attract, support, and retain the talent needed to deliver our humanitarian and development programmes worldwide.

Global Human Resources Director
Relief International
Salary: Circa £80,000 plus benefits
Location: Remote

The role
Relief International is looking for an operational Global Human Resources Director to lead our global HR function. This is a unique opportunity for a senior HR professional to drive real, lasting impact across our international operations by strengthening the foundations of HR practice, enhancing team capability, and embedding consistency and compliance across global offices.

Reporting directly to the Chief Operations Officer, the Global HR Director will act as a trusted advisor to the COO and wider Senior Leadership Team (SLT) on all people and organisational matters.
This is a transformative role for a leader who combines vision with pragmatism, and who thrives on translating challenges into meaningful change. The successful candidate will:

• Modernise and harmonise HR policies and processes across country programmes and global support offices.
• Review and update staff handbooks and HR procedures to ensure relevance, clarity, and compliance.
• Restructure and lead an international HR team, clarifying roles and fostering a positive, collaborative culture.
• Ensure compliance with labour laws and international standards, mitigating HR-related operational and financial risks.
• Oversee the full employee lifecycle, including recruitment, onboarding, performance, development, mobility, and well-being.
• Support organisational change, guiding managers and teams through transitions with empathy and structure.
• Champion a culture of inclusion, respect, and accountability in line with RI’s values.
• Advise senior leadership on strategic HR matters, contributing to the overall success of the organisation.

About you

We are seeking a confident and values-driven leader with the following:

• Significant experience as an HR Director or senior HR Manager, ideally within an international NGO context.
• Background working in complex, multi-country organisations—including fragile or conflict-affected contexts.

• Deep expertise in HR policy design, implementation, and compliance.
• Proven ability to lead and restructure remote, international teams.
• Skilled in change management and supporting organisations through transitions.
• Strong knowledge of HR systems (e.g. BambooHR), staff handbooks, and performance tools.

• Strong communicator, capable of building relationships across cultures and levels.
• Fluency in English, French language skills are desirable but not essential.
• Current right to work in the UK.

How to Apply 

Further information, please review the Appointment Brief below. 
To arrange a discussion about the opportunity, please contact our retained advisors at Prospectus, Harjit Bola or Erica Ritchie.
 
Closing date:Sunday 16th November 
Interviews with Prospectus: w/c 17th November 
First stage panel interview with Relief International: w/c 1st December
Final stage panel interview with Relief International: w/c 8th December 

We Are Family is hiring!

We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We are the leading peer support community for adopters  across Greater London and the Home Counties, and offer digital-membership nationally; we have ambitions to scale our in-person services provision significantly over the coming years. You can find out more about us here.

As Community Programme Manager, you’ll join our independent adoption support charity, oversee our volunteer, peer support and event provision.

This is an excellent opportunity for a highly organised ‘self-starting’ individual with experience of working with user-run communities. You will use your strong relationship-building skills to proactively engage WAF members and volunteers, to continue providing peer-led support and to create new opportunities for adopters to connect across the UK.

Key Details:

Role type: Permanent

Reports to: Head of Operations

Direct Reports: You will work closely in partnership with our Associates & Volunteers

Working Pattern:  2.5 days / 18.75 hours per week, including occasional evening and on-site work.

Salary: £30-35K FTE

Location: Remote / Home-working; this role can be based anywhere within the UK with periodic meetings and visits, mainly to London / South East, at least quarterly.

Perks of Working at WAF:

· Become a part of a personable, visionary team creating positive impact on a daily basis

· Flexible working

· Home Working Allowance

· Occasional in-person working in London; travel and lunch expenses covered

· Competitive salaries with room for growth

· Professional development opportunities

· Seasonal socials

ROLE DESCRIPTION:

Key responsibilities include: 

• Engagement with our Members
• Supporting our Volunteers
• Managing our Peer-led Groups and In-Person Activities
• Overseeing our Peer Support Training and Supervision
• Nurturing Partnerships
• Delivering Impact
• Contributing to Communications
• Championing our Advocacy efforts
• Collaborating with our Board and Committees

Person Specification: 

ESSENTIAL

• Demonstrable experience coordinating / managing multiple projects or programmes
• Experience of working with beneficiaries and / or volunteers
• Excellent written and verbal communication skills
• Skills in identifying and prioritising workload with the ability to work to deadlines and budget
• Comfortable working independently, operating good judgement on when to seek guidance and support
• Strong IT and / or aptitude to learn software skills (see below)
• Resourceful and adaptable
• Empathetic and supportive
• A ‘hands-on’ and collaborative mindset

DESIRABLE

• Lived experience / interest in supporting those connected with any of the following: early trauma, adoption, the care system, advocating for people from underserved communities.
• Lived experience / interest in supporting families
• Experience of working within a peer support network
• Experience of co-producing projects with beneficiaries / volunteers
• Experience with using multiple software packages (We work across the following software – training provided as necessary: G Suite, MS Office, Zoom, Trello, WordPress, Mailchimp, Canva, Buzzsprout, Google Analytics).

To Apply:

If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, we would love to hear from you!

Please download our full application pack for further details and instructions on how to apply.

Deadline to apply: Midnight at Sunday 23rd November 2025
Start Date: ASAP

Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised.

Further information can be found via our website.

One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome applicants from Black, Asian and minority ethnic backgrounds to ensure that the organisation can benefit from this diversity of experience.

This role is a key member of a small staff team of the Girlguiding North West England Region Office which is led by the Executive Manager This role will contribute to identifying, applying for, and securing grant funding, as well as developing creative fundraising initiatives. The successful applicant must have excellent verbal, and written communication skills. They must be able to build positive relationships with staff and volunteers at all levels and have a working knowledge of Microsoft Office.

Development Manager - Individual Giving - Kingston University
Academic Services | Development, Alumni Relations and Engagement (DARE)

Hybrid/Kingston upon Thames
Full-time 
£45,025.00 - £48,820.00 and excellent benefits
Closing date: 9am on Monday 17 November
Interviews: in person on Wednesday 26 November

Are you driven by data with experience in direct marketing fundraising? Do you excel at crafting lifelong donor journeys from acquisition to strengthening affinity and maximising giving participation? Kingston University is seeking an exceptional Development Manager - Individual Giving to lead their ambitious fundraising programmes and help transform the lives of students through scholarships, access, and support initiatives.

About the Role

This is a pivotal opportunity to shape and grow Kingston's individual giving strategy. You'll lead multi-channel campaigns-from telephone fundraising and direct mail to email and crowdfunding-designed to acquire, retain, and upgrade donors. You'll also develop a mid-level giving programme (£500-£1,000+), steward legacy pledgers, and create compelling donor journeys that inspire loyalty and generosity.

Key Responsibilities

* Lead Kingston's annual telephone fundraising campaign, including recruiting and managing student callers.
* Deliver targeted acquisition and stewardship campaigns across multiple channels.
* Develop mid-level giving and legacy programmes, personally soliciting gifts and building donor relationships.
* Collaborate with Major Gifts colleagues to identify prospects and enhance donor pipelines.
* Create engaging content-written, visual, and video-to showcase the impact of giving.
* Evaluate campaign performance using data insights and industry benchmarks.
* Support donor and alumni events, and contribute to the wider DARE and University community.

About You

You'll bring:

* Proven experience in individual giving and campaign management, ideally in Higher Education or the charity sector.
* Strong strategic thinking and data-driven decision-making.
* Excellent communication and relationship-building skills.
* A passion for education, inclusion, and the power of philanthropy.
* Experience with CRM systems (ideally Raiser's Edge) and donor stewardship.

Why Kingston?

Kingston University is a leader in post-1992 university fundraising, with a proud tradition of alumni support. You'll be part of a dynamic team driving innovation, inclusion, and impact-helping students thrive and succeed.
________________________________________
How to apply?

Please share a copy of your profile or CV with Philippa at Charity People as the first step.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £27,792
Contract Type: Permanent
Campaign Closes: 13th November 2025

First Stage Interviews: 26th November 2025

Second Stage Interviews: TBC

Are you passionate about making a real difference in the lives of children with critical illnesses? Do you thrive in a fast-paced environment where empathy, precision, and people skills come together? Join Make-A-Wish UK as a Wish Referral Officer and be the guiding light at the start of every wish journey. You will be the warm, reassuring voice that helps families navigate the first steps of their magical experience, all while managing vital relationships and keeping everything running smoothly behind the scenes.

Core Purpose
The Wish Referral Officer is responsible for processing new referrals and stewarding the wish child and their application through the initial stages of their wish journey, whilst providing excellent stakeholder management. A Wish Referral Officer is responsible for facilitating and managing a large network of relationships such as the wish child and their family, medical professionals, charities, volunteers and referral partners. As each wish is unique, accurate record keeping, data privacy and safeguarding are essential for every wish and experience. This role requires the ability to work at a high pace while maintaining strong attention to detail, with data management and accuracy forming core aspects of day-to-day responsibilities.

Essential Criteria
To be successful in this role you will need:

• Experience in an administrative role 
• Experience of handling large volumes of data accurately, within a fast-paced environment
• Experience in customer service role with set targets and data management 
• Demonstrate the ability to be flexible and change priorities within short time frames 
• Excellent organisational and prioritising skills to support an ever-changing workload 
• To be able to confidently communicate through all communication methods to multiple stakeholders
• Exceptional attention to detail 
• Calm and professional, especially when dealing with emotional situations 
• Excellent IT and administration skills including experience in processing/inputting data and MS Office 
• Ability to work on own initiative without supervision 
• A personal commitment to and understanding of equal opportunities 
• Experience in using CRM systems 

Personal Qualities

• Maintain a professional, caring, friendly and helpful manner always whilst dealing with wish children, their families, volunteers, suppliers as well as other stakeholders 
• Strong empathy with wish families understanding that each child is an individual and may have needs 
• The ability to be able to build strong relationships
• Maintain high levels of attention to detail 
• Ability to remain calm under pressure 
• Punctual and reliable 
• Friendly, courteous and professional 
• Be motivated to always support the charity and its objectives

Key Responsibilities:
Referral Enablement

• Process new referrals submitted by Community Referral Partners, health and social care professionals, ensuring accurate data entry, and excellent stakeholder management both through both written and verbal communication.
• Proactively manage a dynamic caseload of 150–200 wishes at any given time, ensuring each wish application progresses efficiently through the various stages of the wish journey in alignment with established referral targets and service timelines. This includes monitoring progress, identifying and resolving potential delays, maintaining accurate records, and self-allocating new referrals in line with organisational priorities
• Take ownership of the weekly coordination and distribution of wish referral materials, ensuring all communications and resources are prepared, reviewed, and delivered accurately and on time to key stakeholders—including Community Referral Partners, wish families, and internal teams—to support a seamless and consistent referral process.
• Monitor and maintain the accuracy and integrity of data across internal systems to ensure full compliance with service level agreements (SLAs), data protection regulations, and organisational protocols. This includes conducting regular data audits, identifying and correcting discrepancies, and working collaboratively with internal teams to uphold high standards of data quality, which are essential for effective decision-making, reporting, and service delivery.
• Collaborate with the Wish Discovery Coordinator to facilitate the effective involvement of Make-A-Wish UK volunteers, ensuring families receive the support they need throughout the wish experience. This includes coordinating volunteer assignments, arranging interpreter services where required, and promoting a seamless, inclusive, and supportive journey for every wish family.
• Ensure all referral processes, service level agreements (SLAs), and Make-A-Wish UK eligibility criteria are consistently followed, maintaining full compliance with organisational policies and procedures. This includes accurately assessing referral information against eligibility requirements, escalating any concerns, queries, or ambiguities to the appropriate team or line manager for review, and ensuring all decisions are documented and communicated clearly. Additionally, maintain strong communication with stakeholders to ensure clarity around eligibility decisions and support a fair, transparent referral process.
• Ensure the principles of Equality, Diversity and Inclusion are always reflected within the wish process.
• Support the Wish Referral Team Manager and Wish Referral Lead and Make-A-Wish UK in achieving our goal to reach every eligible child within the UK.

Stakeholder Communication

• Act as the first point of contact for all Wish Granting (WG)–related queries and enquiries, responding promptly and professionally via email, phone, WhatsApp, and post. Ensure that all stakeholders—including wish families, volunteers, and referral partners—receive a high-quality, compassionate, and consistent customer service experience
• Ensure accurate communications with referral partners, wish children and their families/guardians, employees, and volunteers in relation to wish applications.  
• Ensure that our service level agreements are met, and stakeholder expectations are sensitively and professionally managed in line with our policies.
• Liaise with other charity partners to assess whether referred wish children meet Make-A-Wish UK’s eligibility criteria. Where referrals do not meet the criteria, collaborate with the Wish Referral Partner Manager to ensure that referrers receive clear, constructive feedback and gain a full understanding of Make-A-Wish UK’s eligibility requirements, supporting transparent and informed referral practices.

Systems and Processes:

• Collaborate with the Wish Referral Team Manager to identify and implement improvements to the wish journey experience, ensuring it is seamless, inclusive, and positive for all stakeholders. Contribute feedback, insights, and suggestions to enhance processes, communication, and overall service delivery in line with organisational goal
• Maintain accurate and up-to-date records within our CRM system (Salesforce), ensuring data integrity and consistency, at all times.
• Follow internal processes to ensure wish children and their families move through the wish journey smoothly, and always in line with our service level agreements.
• Actively participate and engage in project work, providing constructive insights and ideas to enhance the wish journey for every wish child.

Safeguarding and Data Governance:

• Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc.)
• Facilitate a culture of safeguarding awareness. Identify, report and escalate any issues or concerns in line with organisational processes and procedures.
• Raise safeguarding concerns and complete relevant internal procedure

Join us as our next Fire Safety Project Manager and make a difference!

Do you thrive at empowering others and want to help transform lives in a safe and secure environment?

At Transform Housing & Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.
If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, then Transform Housing & Support is the place for you.

Salary - Up to £48,000 per annum plus benefits (dependant on qualifications and experience)
Location - Leatherhead, Surrey
Hours - Full time – 37 hrs per week
Contract Type - Permanent

What You'll Be Doing

You will be joining our Asset Management Team, a friendly group of 16 people, who provide a high-quality service to our Housing Support colleagues and our Clients by repairing, maintaining and investing in our properties.

A little more about your day as a Fire Safety Project Manager:

• To be the main point of contact to address any issues around fire safety in our properties which needs further on-site investigation around repairs, maintenance, or any other property related matters.
• Programme and manage the delivery of Fire Risk Assessments and Fire Strategies for our property portfolio.
• Investigate any Health and Safety issues under the Housing Health and Safety Rating System.
• Assist the Contracts and Compliance Manager to ensure we remain compliant at all times.
• Compile specifications for all passive and active fire safety works, procure, and ensure works are delivered to the required standard and within the specified timescales, inspect work during and at completion, and arranging payment for work.
• Request or raise orders for works to external contractors or In House Repairs Team, and ensure work is completed to the required standard and within the specified timescales.
• Have regular contact and meetings with Transform’s Inhouse Repairs Team, external contractors, and Consultants to monitor quality and delivery of work, along with performance.
• Have an overview, monitor expenditure against budget, and have input in identifying future repair needs or programmes of work.
• Use appropriate equipment provided to carry out inspections and take photographic evidence as required.
• Provide guidance and advice to residents, staff, contractors, and external stakeholders regarding the outcome of any inspection or work carried out, and if applicable what further action is needed.
• Attend meetings and compile reports as required on any matter following an inspection, which may include any incident, complaint, or disrepair.
• Use IT systems to locate property information, raise repair orders, monitor works, record completions, and obtain reports as required.
• Follow policies and procedures, and where appropriate recommend any changes to improve the way inspections are conducted and what information is collated.
• Keep up to date with current legislation, guidance and good practice within the sector and Property maintenance and management.

What You'll Need

To be successful in this role, you will need:

• Proven experience delivering FRA programmes or similar fire safety compliance projects.
• Strong understanding of fire safety legislation, standards, and regulations.
• Experience managing contractors and consultants to deliver compliance works.
• Considerable knowledge of fire doors, passive fire protection and remedial fire safety measures such as detection and alarms.
• Demonstrable project management and contract management experience.
• Strong IT skills and ability to manage compliance databases.
• A driving license and access to a car.
• Minimum of HNC/HND in a related discipline required to carry out this role, or equivalent.
• Relevant qualification in fire safety, surveying, construction, or property management.
• Recognised FRA qualification (e.g., NEBOSH Fire Safety, Fire Risk Assessor certification).
• Building construction and property knowledge
• Good understanding of building pathology and identifying building defects
• Qualified Fire Door Inspector
• Experience working in social housing, supported housing, or residential property sector.
• Knowledge of wider asset compliance (gas, electrical, asbestos, water).
• Membership of a relevant professional body (e.g., IFSM, IFE, ASFP, CIOB, RICS).
• Awareness of Landlords responsibility around health and safety and statutory compliance
• Knowledge of different residential building types, construction, and design.

A Basic DBS check.

Tick most of the boxes? If you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.

How we’ll set you up for success

We want to make sure you have the skills and knowledge to be great in your role. So when you join us, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing.

Our benefits are great too and include:

• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Interest-free staff loans
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover

You may also have experience in the following: Facilities Manager, Site Quality, H&S Management, Maintenance Manager, Facilities Coordinator, Health and Safety, States Manager, Site Management, H&S Compliance, Retail Facilities, Facility Manager, IOSH, British Institute of Facilities Management, H&S Manager, Maintenance Engineer, NEBOSH, Building Manager, Fire Safety Manager etc.

REF-224 672

Helping refugees rebuild their lives in Berkshire since 1994.

Location: Reading (3 days per week in office)

Applications close at 9 a.m. Monday 17th November.

For more than 33 years, Refugee Support Group (RSG) has stood alongside refugees, asylum seekers and vulnerable migrants across Berkshire.

RSG began as a community social group for refugees and asylum seekers with members offering each other moral support and advice. We have proudly grown from a small volunteer group into a respected charity providing legal advice, casework, and resettlement support for people rebuilding their lives in a new country.

At a time when the national conversation about refugees has become increasingly hostile, our role has never been more important.

Every day, we help people find safety, stability and dignity, empowering them to thrive and contribute to their communities.

Leading RSG

This is a leadership role for someone who can combine strategic vision with operational and financial focus, and who understands both the complexity and the humanity of our mission.

You will:

• Lead, empower and support our talented staff and volunteers with a collaborative, inclusive leadership style.
• Shape and deliver a bold, forward-looking strategy that balances growth, advocacy and sustainability.
• Bring strong financial and commercial acumen and have experience in leading organisational change and delivering results in complex or resource-constrained environments.
• Have a successful track record of fundraising and income growth.
• Act as the public face of RSG, building relationships with funders, local authorities, government departments and networks.
• Champion the rights and dignity of refugees and asylum seekers.
• Bring excellent communication skills and an ability to nurture partnerships and collaboration across Reading and beyond.

About you

You will bring a strong track record of leadership and income generation, ideally from within the charity or public sector, but this is not a prerequisite. You will be an excellent communicator who can influence and inspire internally, externally and publicly.

Above all, you will bring authenticity, resilience and compassion, with the ability to lead through complexity and change.

Lived experience or prior experience of working closely with refugee and migrant communities is welcomed, but not essential. What is essential is that you will be passionate about supporting refugees and that you are driven by a deep belief in inclusion, justice and human dignity.

Why now?

More people than ever are being displaced by conflict, persecution and crisis. In this context, RSG’s work is both vital and urgent. This is an opportunity to lead an established, dedicated charity at a turning point, to build on strong foundations, respond to rising need and ensure that every refugee in Berkshire and beyond can find safety, support and a sense of belonging.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Monday 17th November.

Our partner, an established UK charity with a focus on fighting poverty by transforming access to health care services in lower- and middle-income countries in Africa seeks a highly dynamic individual for a one-year fixed-term contract, with the possibility of an extension. The position is part of the management team, and the post holder will be expected to lead on the financial accounting, management accounting, and budgeting for the organisation as well as taking forward some strategic finance and operations projects as we expand our programmes in existing countries. The individual will also be expected to support the Co-CEOs with administrative, compliance and IT related tasks.

Finance
•Maintain a strong control environment, ensuring accounting records are complete and accurate.
Financial accounting
•Prepare annual statutory accounts in accordance with SORP 2015.
•Prepare for the annual external audit and host auditors ensuring the audit process runs smoothly. This includes supporting  country offices in hosting their respective audits.
•Ensure annual statutory accounts are finalised and submitted to Companies House and the Charity Commission by the appropriate deadlines.

Management accounting
•Coordinate the month-end process with the Finance Officer (UK) and Programme Finance Lead, and review transaction postings.
•Prepare monthly management accounts with cash flow forecasts, modifying the format as needed to suit the preferences of senior management and the Board of Trustees.
•Prepare the annual organisational budget and mid-year reforecast.
•Improve existing budget templates to enable straightforward and transparent budgeting for donors.
Support to country offices
•Collaborate with the Programme Finance Lead on a monthly basis to reconcile intercompany accounts, ensuring that reconciling items are cleared promptly.
•Support country office teams in fulfilling any reporting and financial compliance requirements.
•Conduct internal process reviews (internal audits) of country offices where required.
•Review the bi-weekly payment runs for the UK office and the monthly country office fund requests, ensuring cash flow planning is in place for these payments.
•Ensure asset registers are maintained appropriately.

Administration
•Support staff in conducting procurement in line with our procurement policy.
•Assist with preparation for quarterly Board meetings.
•Support office management tasks.

Other
Review and develop existing policies and procedures (e.g. the Finance Manual).