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MISSION OBJECTIVE
The Community Support and Insight (CSI) Team puts the 38 Degrees community of supporters in focus, by listening to and understanding their views, priorities and experiences, so that 38 Degrees can better reach and mobilise a powerful, broad community to create change and tell a compelling, story about the fairer, more respectful and sustainable country we want to become.
We lead on representing the views and real life experiences of our audiences so that supporters can be front and centre of our campaigns, and we deeply understand who is part of our community - bringing data that makes our campaigns more impactful and supporter-driven, and ensuring campaigns better resonate with our broad, representative community and beyond. We amplify these findings for use internally and externally.
The CSI Officer, reporting to the Head of CSI, delivers a full-range of activities, from providing a high quality service and experience to 38 Degrees' community of supporters and stakeholders, to collecting and reporting on relevant data and information and providing analysis of what we hear from the community of supporters and target audiences
The Officer role is responsible for making recommendations that contribute to ongoing CSI analysis and campaign decisions, using a variety of data points and channels, supporting the wider team to utilise community insights to make 38 Degrees more impactful and engaging, and to empower the 38 Degrees community. The role is also responsible for implementing relevant recommendations when required.
This job describes the role of the Community Support and Insight Officer. The 38 Degrees team works in a culture of togetherness and passion for our issues and determination to win, so from time to time, the team will be expected to perform activities outside of their normal role.
Commitment
All 38 Degrees staff should have a deep commitment to our mission of empowering our supporters to win campaigns on the issues they care most about.
DUTIES AND RESPONSIBILITIES
MANAGE INTEGRATED PROCESSES
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Analyse and report on CSI data, in line with 38 Degrees' data handling and security guidelines, in support of campaign design and delivery as well as data-driven strategic decision-making.
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Responsible for resolving queries from a variety of communication channels from our community of supporters and the public,while consistently meeting agreed response timelines and overseeing the timely resolution of urgent queries.
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Provide high quality service standards and supporter experience, based on established guidelines. Continue to develop, update, and implement these guidelines and best practices, and lead relevant staff training.
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Contribute to maintaining a culture that understands the priorities and experiences of the 38 Degrees community of supporters whilst challenging the perspectives of the wider team.
ALIGN
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Advise cross functional teams on community insights by utilising all available data sources and channels to understand our community of supporters and target audiences
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Bring timely analysis and recommendations to relevant teams from insights on a regular basis, which support the implementation of change and improves our campaigns and communities experience, and puts supporters front and centre
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Identify issues which promote/impede delivery of information critical to campaigns and supporter engagement activities and work to swiftly resolve these
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Create a range of work products to support and deliver on CSI and campaign priorities including content creation
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Proactively identify gaps that may affect our community or service, and collaboratively deliver agreed projects to ensure the views of supporters and our target audience is heard and embedded.
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Proactively support and guide petition starters to run their campaigns, and moderate, scope and share incoming campaigns with the CBY team, and then work closely with them to decide next steps, ensuring petition starters have consistent support and CSI better understand our community
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Collaboratively create work products, including questionnaires, and utilise other research methods, to enable 38 Degrees to deeply understand its community and their lived experiences and put real lives front and centre
SUSTAIN SERVICE
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Anticipate operational and systematic issues affecting timely delivery of information and CSI services to sustain continuity in the provision of the CSI service.
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Contribute to evaluating and improving 38 Degrees services to represent our communities perspectives, including testing as needed.
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Deliver insights which can be integrated with the priorities and work of the campaigns team
TARGET SKILLS PROFILE
Demonstrable significant experience of gathering information and providing recommendations based on insights and data, particularly qualitative data, and of delivering high quality support to stakeholders ensuring consistency in quality and conformity with CSI standards, and establishing ongoing guidelines / best practice.
CONCEPTUAL
Understand the priorities of 38 Degrees' supporters and target audiences, and make recommendations about how to better serve them.
APPLIED
Deliver timely production of CSI deliverables, including weekly/monthly reporting, qualitative research, training/briefing sessions on service processes and outputs working collaboratively with colleagues.
Significant demonstrated skill in developing and sharing best practice.
INTERNAL
Advise cross functional team members on how to effectively engage with our community of supporters and identify opportunities for further engagement and how to embed.
EXTERNAL
Deliver an excellent service to our community of supporters and target audiences, ensuring they have an excellent experience of the CSI service. Engage with stakeholders to improve supporter services.
Demonstrable significant experience of planning, evaluating, and delivering processes, producing recommendations, qualitative research/analysis, and providing excellent support services,
TIMELINESS
Complete projects, research, share/embed information and feedback and respond to supporter queries in a timely manner to ensure service standards are maintained.
QUALITY
Identify/implement/recommend improvements and enhancements to processes which improve team consistency, delivery, and quality.
TARGETED SPECIALISED KNOWLEDGE
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Significant experience in delivering a high quality support service to stakeholders, research, analysis and reporting on data from stakeholder engagement to inform organisational decision making.
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Significant experience in the use of CRM tools and databases.
You can apply for this role by emailing your CV and the answers to the questions below (of no more than 2 pages) to the recruitment email address as stated in the advert
1) Having read this advert, what appeals to you about the role and 38 Degrees?
2) What do you think makes you a good fit for this role, particularly thinking about your communication skills and
your experience?
3) What do you think would be the most important things to consider when representing the views, priorities and experiences of millions of people from different backgrounds all across the country?
The client requests no contact from agencies or media sales.
Beat’s services team is going through a period of significant growth and the demand for our helpline services is higher than ever before.
This is an exciting opportunity that requires excellent leadership skills, with the post-holder playing an important role in leading the delivery of support on our helpline channels. Beat’s Deputy Helpline Manager will be proactive and well-organised, with the ability to adapt and support colleagues and line reports with the delivery of helpline services across all channels.
The successful candidate will be forward-thinking and passionate about providing high-quality support to individuals with eating disorders. In addition, the successful candidate will have experience of working with vulnerable people, acting as a safeguarding lead for staff and volunteers. This role will be busy and varied, and will involve ensuring that all staff have appropriate training and development plans in place. This role will involve successfully implementing Beat’s policies and procedures, while ensuring the highest level of care is delivered to our beneficiaries.
Reporting to the Head of Helpline, the postholder will contribute to the effective delivery of helpline services. This includes direct line management for Helpline Advisors and supporting volunteers that deliver our services.
The client requests no contact from agencies or media sales.
£21,893 - £24,176 (pro-rata) plus a 3.5% shift increase (£16,660 – 18,398 actual annual salary for 25 hours). Upper end for 3+ years experience in a helpline role. Salary offer would be confirmed prior to interview.
This is a key role in our Helpline team. Our Helpline team is available 365 days of the year.
The role will be varied, supporting with responding to an increasing number of contacts across all channels which include telephone, webchat, email, online peer support groups and support through social media, working collaboratively with Beat's services teams.
Helpline Advisors receive training every month and regular internal, external supervision and coaching.
If you enjoy working in a varied, fast-paced, remote environment and want to help Beat support those with eating disorders and the people who support them, please consider applying for this role.
Shortlisted candidates will be informed by close of business on 20th July. Interviews will take place on 3rd / 4th August in London.
The client requests no contact from agencies or media sales.
TPP is currently working with a leading global professional membership organisation serving the science sector. They are seeking to hire 4 x Influencing & Engagement Managers who will be based in the North, Midlands & South West England regions or North East of England and will be responsible for building influential relationships with a wide variety of stakeholders including education and training providers in primary, secondary, higher and further education and the wider education sector, along with stakeholders will include the physics community, business & industry and local and regional policy makers.
You will be joining an expanding team that will bolster our client's influencing & engagement capability, enabling the organisation to leverage new relationships across England. You will help support our client to successfully deliver their strategy in order for them to fulfil their ambitions.
Your duties and responsibilities will include :
- Develop and leveraging relationships with influencers and thought leaders in the political, business, social and education sectors.
- Identify, develop and build collaborative opportunities to create impact in line with their strategic objectives
- Raise the profile of our client across an agreed area of England.
- Act as a source of local knowledge for ecosystem, political and economic strategies that will allow our client to achieve maximum strategic impact.
Your experience, skillsets and knowledge will include :
- You will have outstanding relationship and stakeholder management skills and demonstrable experience of influencing external and internal stakeholders.
- Ability to identify opportunities, make connections and facilitate collaboration between stakeholders with areas of mutual interest.
- An understanding of how to influence stakeholders to take action in contexts related to any of the challenges and aspirations set out in their strategy.
- Some understanding of policy, strategies and priorities and how they align with our our clients ambitions.
- Excellent communication skills (written, digital and oral) with the ability to quickly adapt the core narrative to the needs of a diverse audience and at differing levels.
- Driving license is essential and access to a vehicle desirable.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
PRINCIPLED RECRUITMENT FOR WORK THAT MATTERS
TPP Recruitment is a specialist, highly respected and well-established UK-wide consultan... Read more
Could you be the person we’re looking for to pioneer Embracing Age in the Hampshire or West Sussex area? You'll be making a huge difference in the lives of care home residents as you mobilise trained volunteers to befriend them.
You’ll be a friendly, confident individual with a track record of pioneering, who is looking for a part time flexible role. We want someone who shares our Christian ethos and is passionate about our cause. You'll need to live in the area and you'll be working from home, but in regular contact with the rest of the Embracing Age team via zoom.
Hours: 15 hours a week, flexible working
Salary: £10,140 p.a. [£27,040 p.a. (FTE)]
Location: Working from home in Hampshire or West Sussex
Closing Date: 29th July 2022
Embracing Age is a Christian charity dedicated to improving the lives of older people. Our main project is Care Home Friends, training and supp... Read more
The client requests no contact from agencies or media sales.
This is a fantastic time to join a service that is at the heart of our response to the mental health challenges facing our local communities to be able to utilise your expertise to make a real difference in these new roles.
Are you qualified to degree level or possess equivalent career experience with experience in a business development or marketing role?
The role will include but is not limited to:
- Engaging with local community groups to increase awareness of the free support IAPT offer developing referral pathways to best meet the specific needs of each population
- Developing strong relationships with Primary Care Networks. GP practice managers and clinicians to make the referral process as easy and effective as possible and increase referrals from these routes
- Distributing local marketing material and support local marketing campaigns to increase awareness and ensure information is relevant and up to date
- Organising events for local primary care and community groups to raise awareness and increase access
- Building relationships with physical health and acute care providers to introduce the service and facilities the development of new and innovative delivery pathways.
This is a great opportunity to use your business development and/or marketing experience to make a real difference to our local communities, working with other Outreach Workers to pilot this new critical role across our mental health services.
Utilising your creativity and ability to form and build successful relationships across a variety of stakeholders throughout Surrey, you will be raising awareness of our free NHS funded talking therapy services, ensuring those from underrepresented communities and our wider populations are aware of and able to access our mental health services.
As one of a team of Outreach Workers in the region you will be aligned with our Surrey IAPT providers, working closely with your Service’s internal stakeholders coming together to support each other and develop the role across the region.
Please note that flexibility towards working hours will be essential to enable you to
engage effectively with local community groups. This is a full time job role (37.5 hours per week) Monday - Friday.
This job is subject to a Disclosure and Barring Service (DBS) check at an enhanced
level with Barred List(s).
This is a fixed term (12 months) full time role for 37.5 hours per week. This is a home
based role with frequent travel across Surrey as and when required.
About We Are With You
Everyone should feel comfortable getting the support they need.
We work and support ... Read more
The client requests no contact from agencies or media sales.
Position: Senior Community Fundraiser (Northern Ireland)
Hours: Full-time (35 hours per week)
Contract: Permanent
Location: Home-based, based in Northern Ireland
Salary: £33,606 - £36,240 per annum (plus £3k annual car allowance as well as broadband allowance)
Salary Band: Band E2
Department: Community and Events team
At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.
About this job
The MS Society is delivering some of the most exciting fundraising in the UK and we’re seeking a talented and enthusiastic Senior Community Fundraiser in Northern Ireland to join our dedicated Community and Events team.
Our Community Fundraising Team are focused on raising £2m+ working across the UK in 2022. After a successful 2021 fundraising year, this role offers the opportunity to grow community fundraising with the enthusiastic support of people affected by MS, their friends and families, including members of our local groups.
Our team works within a lively and creative fundraising department, where we break down barriers and collaborate to ensure supporters at all levels get the very best experience.
You’re likely to be in a similar role at another charity or have the right experience and transferable skills from another sector. You’ll be confident, enthusiastic, and an exceptional influencer with great customer care and communication skills.
You'll be amazing at proactively securing new income and creating lasting partnerships. Working closely with supporters, volunteers, local groups and the wider fundraising team you will demonstrate an excellent understanding of community fundraising and a collaborative approach to teamwork.
Ideally you’ll have some line management experience as you’ll be managing your own small team. There will be ample opportunity to shape the role, lead on specific projects and put your ideas into action.
Most importantly, you’ll be supporter-focused and willing to go the extra mile to support our amazing fundraisers and help them reach their fundraising goals.
You’ll be home based in Northern Ireland.
You must have a driving licence.
If you’re passionate, hard-working and motivated by helping others achieve something amazing in support of a cause that means the world to them, we’d love to hear from you.
About us
We offer 35 days annual leave (pro rata for part time employees) including bank holidays.
We have a range of employee benefits including (but not limited to):
- Flexible and smart working (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Opportunity to buy and sell annual leave
- Enhanced family friendly, disability and carer’s leave
- Discounted season ticket loan/pension scheme/Cycle to work scheme/Interest-free emergency loans
The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our Every MS Story strategy.
Right to work in the UK
The successful candidate must have the right to work in the UK. If we do offer you employment, you’ll be required to provide documentation to show that you’re eligible to be employed in the UK before starting employment.
The full list of UK visas and permits that grant you the right to work in the UK can be found on the UK government website. We currently don’t have a Sponsor Licence agreement with the Home Office and will not be in a position to support you with any visa applications you may make.
Closing date: 9am on Thursday 21 July 2022
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We’re a Disability Confident Employer. We’re committed to promoting equality and diversity. We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.
We’d be grateful if you could complete the attached equality and diversity monitoring form and submit it with your application.
As part of our commitment to equality, diversity and inclusion, the HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel.
No agencies please.
Location: West Sussex
Salary: £20,872 - £22,143 actual per annum (depending on skills and experience)
Working Hours: 35 per week
Closing Date: 11 July 2022
Interview Date: TBC
Please note the deadline for submitting applications for this vacancy is 23:59pm on the closing date.
Location: This is a home-based role covering the West Sussex area.
Salary: £20,872 – £22,143 depending on skills and experience. After a successful probation, and based on individual performance, this salary could be increased to £23,294.
They reserve the right to close this vacancy early if they receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About Them
Who they are
Our client is a vital source of support and a powerful force for change for everyone affected by dementia. They will not rest until people with dementia and their carers live more fulfilled and less fearful lives, free from stigma and inequality.
What they do
They support people affected by dementia through some of the hardest and most frightening times, to improve their lives and help to avoid crisis.
No matter whoever you are, whatever you’re going through, you can turn to our client for expert support through practical advice, emotional support, and guidance for the best next step
They join forces with people affected by dementia, leading scientists and policy makers, amplifying voices to push for cutting edge breakthroughs and societal change that’ll improve the lives of people affected by dementia, now and in the future
How they do it
They’re the friendly face of support, the warm voice at the end of the phone and the determined minds who will fight passionately for the cause of everyone affected by dementia.
About the role
They have an exciting and rewarding opportunity available for a home-based Telephone Dementia Advisor to join their team covering the West Sussex area offering telephone support and triage. They work closely with local partners in the NHS, including the Memory Assessment Service (MAS), the successful candidate will be triaging and supporting people who have recently been diagnosed.
Their Dementia Advisors provide high quality tailored information and support to anyone affected by dementia in the way they need it, when they need it:
- A specialist telephone-based information and navigation service
- Community based services offering an increased level of support for more complex cases
- Self-management - their online community (Talking Point) and online service directory are always available 24/7
- Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses
You will have the rewarding opportunity to provide support and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs.
Additionally, you’ll be required to manage referrals, assisting clients in assessing their information and support needs. You’ll maintain and manage a caseload of clients who have dementia or are affected by dementia from appropriate geographical locations. Information and support may be by phone, email, letter, or face to face, at the client’s home or other appropriate location.
The successful candidate will be required to undertake an enhanced DBS.
About you
- Working experience of assessing people over the telephone with an ability to assess their needs.
- Previous working knowledge of making clinical contacts and networking with various services and providers to offer the widest range of opportunities to those they support.
- Deliver advice and guidance with a non-judgmental approach and outstanding communication skills.
- Strong organisational and time management skills to manage your caseload of clients effectively.
- Experience and knowledge of working alongside volunteers and have the understanding to champion the valuable contribution volunteers bring to services.
- Excellent IT skills and be able to travel independently across the required region
- An understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other challenges this would be taken into consideration.
Person Specification
- You will be approachable and friendly
- Excellent communication skills, both verbal and written
- Excellent IT skills and ability to use Microsoft packages confidently
- Be able to work collaboratively with other team members when required
- Demonstrate passion and eagerness to help make a difference to help support those affected by dementia
- An empathetic and non-judgemental approach with a commitment to equal opportunity
You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.
Ref: 134 219
Helpforce are currently seeking a Programme Manager to lead programmes that support health and care organisations to develop and scale-up innovative volunteer-led solutions. With a detailed understanding of the Voluntary, Community & Social Enterprise (VCSE) sectors, you will play a key role in facilitating greater collaboration between VCSE & Statutory providers (NHS Trusts, Primary Care, Local Councils) with a focus on services that are delivered in the community.
Working with the Director of Volunteering you will ensure the programme is impactful and evidence-based. This work is done by identifying the vision, scope and resources to accelerate the growth and impact of volunteering in health and care.
Increasingly as Integrated Care Systems (ICSs) come into being, NHS Trusts need to develop their roles as anchor organisations in the local communities in which they are based. Supporting them to do this is a critical part of the PM role.
Working more effectively with volunteers and the voluntary sector is a key aspect for how Trusts will successfully play their role as anchor organisations. As a Helpforce PM you will need to understand the different pressures that these different organisations are facing. You will be skilled at brokering relationships between these different partners so that they can effectively collaborate around how volunteers can be a key enabler or catalyst for helping build more effective collaboration at a community level. Collaboration that will build stronger, healthier, more resilient communities. Communities that ultimately can be shown to place less pressure on already stretched statutory services.
PM’s are involved in delivering a spectrum of support from helping an organisation set up a single volunteering role/ initiative through to more complex programmes of work such as the implementation of an integrated pathway of volunteering services which takes volunteering right into the heart of an organisation, challenging stakeholders perceptions of what volunteering can achieve.
Duties and Responsibilities:
- Manage multiple programmes in line with strategic goals, milestones and budget.
- Facilitating, coaching and enabling health and care stakeholders to accelerate the growth of volunteering.
- Facilitate relationship building between statutory and VCSE partners through identifying shared needs and priorities.
- Expand and seek product development opportunities to grow the programme and the organisation’s assets.
- Co-produce innovative solutions with the team and with other health and care organisations.
- Support the management and development of networks that increase and promote accelerating the growth and impact of volunteering.
- Consult, collaborate and promote Helpforce’s programmes with external organisations.
- Completion of additional project work as required.
- Engagement with major stakeholders, funders, partner organisations and experts.
- Qualifications
- Educated to Degree level or equivalent
Knowledge & Skills required
- Leading/facilitating of meetings/ workshops evidence of co-design experience and strong collaboration skills
- Creativity to develop engaging materials as part of developing service products
- Very comfortable using digital tools - this is key to how we work, you will be using tools such as Google Suite & Salesforce CRM regularly
- Ability to build relationships which are critical in securing the strategic objectives of the business
- Excellent communication and presentation skills and an ability to engage successfully with a wide range of people at all levels within the organisation
- Strong organisation and time management skills
- Product development lifecycle
Experience required
- Experience of working in voluntary & community settings and able to demonstrate a detailed understanding of the role of Voluntary, Community and Social Enterprise (VCSE) sector organisations in building healthier communities that place less pressure on statutory health and care providers
- Managing relationships and stakeholders up to a senior executive level
- Managing products and services through a design cycle.
- Leading on, working collaboratively with and engage colleagues, partners and stakeholders.
- Consulting/coaching clients to enable them to solve/ improve business/ service issues/troubleshooting
- Leading and managing complex programmes/projects
- Qualification in Prince2 or equivalent(MSP); Scrum Product Owner Certification; Coaching/Professional Consulting qualification; Leadership qualification desirable.
Face to face interviews will take place in London on July 13th. The role is based remotely, travel to London once a month for team meetings is essential.
Location: Remote
Contract Type: Full Time, Permanent
Salary: £50,000 to £55,000 PA
Ref: 134226
About BASIC
BASIC promotes meaningful dialogue amongst governments and experts in order to build international trust, reduce nuclear risks, and advance disarmament. We envision a world that uses cooperative measures, rather than the threat or use of force, to achieve peace and security. This world will be achieved by taking steps that promote mutual security at the international, regional, national, and individual levels, and sustained through resilient international norms and law.
Role Description
The intern will gain an understanding of many of the current issues in international security, familiarity with the nuclear weapons policy communities in Europe and the United States, an understanding of employment opportunities in the field and a first-hand view of how a think tank influences policy formulation. This internship allows you to leave BASIC with a good understanding of working life in a think tank.
Intern responsibilities include:
- Helping to organise strategic dialogues, roundtables, conferences and panels;
- Providing research assistance;
- Assisting with other project-related tasks as needed.
Role Requirements:
Essential:
- Passion and commitment to our organisational mission of promoting dialogue to advance global security
- Demonstrated interest and aspiration to work in the field of international security, nuclear non-proliferation, arms control, disarmament or related issues
- Ability to communicate effectively with stakeholders from a variety of professional and cultural backgrounds and with broad variations in seniority and function
- Excellent analytical and methodological skills, and an organised approach to research
- Well-developed interpersonal skills
- Previous organisational/administrative experience
- Organisational skills and an eye for detail
- Strong academic record to undergraduate level in a relevant degree
Desirable
- Educated to master’s level in a relevant degree
- Previous fundraising experience
- Willingness to travel internationally if required
Further Information
Interviews: week commencing 25th July 2022 - it is expected that you will be available to interview during the week.
Please note that you must have the right to work in the UK.
Due to the large number of applications we receive, we are not able to acknowledge receipt of all applications and only shortlisted candidates will be notified. If you have not heard from us within two weeks of the closing date, you have not been successful.
The client requests no contact from agencies or media sales.
About BASIC
BASIC promotes meaningful dialogue amongst governments and experts in order to build international trust, reduce nuclear risks, and advance disarmament. We envision a world that uses cooperative measures, rather than the threat or use of force, to achieve peace and security. This world will be achieved by taking steps that promote mutual security at the international, regional, national, and individual levels, and sustained through resilient international norms and law.
Role Description
The successful candidate will become an important part of a vibrant and growing think tank team. This role offers the exceptional opportunity to join a diverse team working on a range of exciting projects. The appointed person will be expected to be able to carry out project delivery as well as contribute to the development of new projects, including idea development and fundraising.
The Policy Fellow will need to have a good general knowledge of global security and conflict resolution, and a demonstrable ability to design and carry out project management and research to a high standard. We would prefer applicants to have specific knowledge of nuclear weapons issues.
Day-to-Day Responsibilities
1. Programme delivery
Applicants will need to be able to demonstrate the ability to:
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Manage project timelines, budgets, and reporting requirements
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Write high-quality, policy-relevant research reports, op-eds and briefings
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Organise international roundtables, workshops and other events with track 1 and 2 participants
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Manage relationships with stakeholders and build BASIC’s network and reputation
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Independently represent BASIC at international meetings
2. Fundraising
Applicants will need to be able to demonstrate the ability to:
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Build our programmes, by independently and confidently scoping funding opportunities
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Develop new and existing relationships with funders
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Write and edit funding applications
3. Communications
Applicants will need to be able to demonstrate the ability to:
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Use online and offline communications skills to promote our / their work
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Confidently use online social media platforms, and if possible, press contacts
4. Office support
Applicants will need to be able to support the running of the organisation and colleagues with a range of administrative tasks wherever required.
Role Requirements
Essential criteria:
- Educated to Master’s level
- 2-7 years of work experience in a think tank, research institute, NGO, foundation or government working on international security issues
- Passion and commitment to our organisational mission of promoting dialogue to advance global security
- Demonstrated ability and track record in leading the creative development and delivery of policy projects in the UK or internationally, including budgeting and reporting
- Ability to communicate effectively with stakeholders from a variety of professional and cultural backgrounds and with broad variations in seniority and function
- Excellent analytical and methodological skills, and an organised approach to research
- Well-developed interpersonal skills, including evidence of working successfully as part of a team
- Previous fundraising experience
- Experience organising policy roundtables and workshops
- Willingness to travel internationally when required
- Strong organisational skills and an eye for detail
Further information
Interviews: week commencing 25th July 2022 - it is expected that you will be available to interview during the week.
Please note that you must have the right to work in the UK.
Due to the large number of applications we receive, we are not able to acknowledge receipt of all applications and only shortlisted candidates will be notified. If you have not heard from us within two weeks of the closing date, you have not been successful.
The client requests no contact from agencies or media sales.
NL Recruitment is currently looking for a Corporate Partnerships Account Manager for an international children's charity.
Working closely with the Head of Corporate Partnerships, you will manage a portfolio of corporate partnerships. You will also:
- Build and develop long term relationships with current and new corporate partners
- Support the delivery of corporate partnerships strategy to maximise income from existing partners
- Prepare and develop pitches and engaging presentations
- Represent the organisation when attending meeting
Our client is looking for a passionate Corporate Partnerships Account Manager who has experience in managing and delivering corporate partnerships. You will also have:
- Experience in managing different stakeholders and corporate relationships
- Experience in developing and implementing partnership plans
- Excellent oral and written communication skills
- Good interpersonal and relationship building skills
Whether you’re a charity or someone who wants to work in fundraising, choosing the right recruitment company to represent you is incredib... Read more
NL Recruitment is currently looking for an Independent Disability and Domestic Abuse Advocate for an organisation based in East London.
The IDDVA will provide holistic, specialist advocacy and support to disabled survivors of domestic abuse. The role will also support clients to be safe, get justice and regain control of their lives.
Our client is looking for someone who has at least 2 years experience as an IDVA or as a caseworker supporting survivors with achieving safety, justice and recovery. You should also have a good understanding of the social model of disability, intersectionality and a rights based approach to supporting survivors. Experience of working with domestic abuse survivors of different ages, cultures, faiths, identities and sexualities is also needed.
Whether you’re a charity or someone who wants to work in fundraising, choosing the right recruitment company to represent you is incredib... Read more
Head of Education and Training
Dated: June 2022
Contract: Full time, permanent
Salary: £48,000-50,000 per annum
Start date: Immediate
Location: Home based with potential access to desk space in central London, if required; travel across the UK may be required from time to time as part of role (subject to covid guidance)
Reporting to: Director of Strategy and Learning
Direct reports: None at this time
Annual leave: 25 days per year plus bank holidays
About the role
The Head of Education and Training is a new and critical role, created as part of our merger with YMCA George Williams College. By bringing together the College’s teaching legacy (including extensive course materials and associated learning platform) with the Centre’s research and insight, we hope to re-establish an education and training function that supports quality relational practice within the YMCA movement and beyond. As such, we have created a dedicated post to lead, design and develop our education and training offer and approach, including the partnerships and relationships that will support it.
Training and capacity building has long been part of the Centre for Youth Impact’s work, but this has historically focused more on skills for evaluation and learning rather than quality practice in informal and non-formal learning. Our merger with the College creates an exciting opportunity to broaden our education and training activity in response to our learning about quality and impact over the past eight years. It also creates new potential for international learning partnerships to advance and extend our collective understanding.
The Head of Education and Training will be responsible for designing, developing and implementing a new education strategy, working closely with the Director of Strategy and Learning. This strategy will include the education and training ‘offer’, the partnerships and relationships that support it, a solid understanding of the context/need/demand, and a robust approach to quality assurance.
We want our education and training offer to encompass a range of modalities, including training courses, programmes of study, modules (that could stand alone or be incorporated into partners’ training offers), workshops, webinars and self-study resources. We would like to explore the role of and potential for accreditation, and for our offer to reflect our range of expertise. This includes:
- The ‘impact to improvement journey’: the design, delivery, and improvement of informal and non-formal provision to ensure that evaluation informs organisational learning;
- A ‘leading for impact’ programme: leadership, team development, collaborative working and shared learning across organisations to facilitate impact;
- A continuous quality improvement offer focused on the core ‘mechanisms of change’ that evidence suggest support positive outcomes for young people; and
- Our socio-emotional learning framework that supports practitioners and volunteers to create safe and supportive environments, role model socio-emotional skills, and offer engaging opportunities for young people.
The Head of Education and Training will play a strong role in supporting income generation, and will work closely with colleagues across the organisation to embed insights from our research and evaluation activity into our education and training offer, alongside communicating with and reaching out to our networks.
What are we looking for?
We are looking for an outstanding candidate with a deep understanding of relational practice, and how adults and young people learn and develop, social and emotionally. You will need to be imaginative and proactive, with strong interest and high-level skills in building alliances and collaborations. You will need well-developed skills in designing learning content and associated resources, alongside being an exceptional facilitator, trainer and coach. You will need to understand the world of further and higher education, and continuing professional development for youth workers in particular. You will also need to be comfortable bringing those skills into a fast-paced charity setting. An interest in and solid understanding of evaluation would be a distinct plus, as would an awareness of youth-focused public policy and system dynamics.
You will have the ability to engage with humility and authenticity with a wide range of people and organisations working to support young people and their communities. You will be able to spot and make connections between relationships and areas of work and be alive to changes and patterns in the external policy and practice context and the opportunities they present for our charity.
Finally, you will also need to be a strong and confident project manager and a compelling and confident writer and presenter who can communicate the breadth of our work. You will be comfortable representing us externally, and acting as a ‘thought leader’: openly reflecting the evolution of your ideas and thinking, and generously sharing your learning with others.
Please follow the link to our website for the full job description and person spec.
In April 2022, the Centre for Youth Impact merged with YMCA George Williams College. The merger brings together the Centre’s work to prog... Read more
The client requests no contact from agencies or media sales.
Head of Partnerships
Dated: June 2022
Contract: Full time, permanent
Salary: £48,000-50,000 per annum
Start date: Immediate
Location: Home based with potential access to desk space in central London, if required; travel across the UK may be required from time to time as part of role (subject to covid guidance)
Reporting to: Director of Strategy and Learning
Direct reports: None at this time
Annual leave: 25 days per year plus bank holidays
About the role
The Head of Partnerships is a new and critical role, created as part of our merger with the YMCA George Williams College. We hope the merger will see our quality improvement and training work grow, alongside extending our communities of practice and our offer to them. As such, we created a dedicated post to hold, nurture and grow our approach to working with and through networks, and to oversee our partnership projects.
Networks have long been at the heart of the Centre for Youth Impact’s approach. Built over the last eight years, we deeply value our relationships with our Regional Impact Networks across England, and are excited by the emergence of new relationships in Wales, Scotland, and Northern Ireland – and indeed internationally, particularly building on the legacy of the College. There is now the opportunity to revisit our approach to working with and through networks, particularly in developing a more responsive and ‘tiered’ offer that reflects and responds to the needs, ambitions, and experiences of our different stakeholders.
The Head of Partnerships will be responsible for implementing a new network strategy, strengthening these relationships (including transitioning existing network leads to potentially new ways of working), and framing the support that we offer to network ‘members’ across the UK (further details on our existing networks can be found here). This will include scoping, defining and implementing our approach to supporting/collaborating with members of the YMCA Federation in England and Wales alongside building relationships with the Federations in Scotland and the island of Ireland, as part of the merger with YMCA George Williams College. There is also the potential to work closely with the Director of Strategy and Learning to consider new international learning partnerships.
Over the past few years in particular, the Centre has been increasing its partnership projects: significant programmes of work with one major partner or funder, including cohort-level evaluation, capacity building and learning partnerships.The Head of Partnerships will also manage a range of partnership projects, working alongside other members of the team to initiate, design, and deliver cutting-edge programmes of work. The post-holder will work closely with the Director of Programmes and Director of Strategy and Learning to ensure that we are integrating our learning from our networks into our wider strategy and programmes of work focused on research, evaluation, and organisational learning.
The Head of Partnerships will play a strong role in supporting income generation, particularly for our network support activities. The post holder will also contribute significantly to our communications activities, amplifying the work and voices of our networks, and offering our platform in contribution to greater collective impact.
What are we looking for?
We are looking for an outstanding candidate who is imaginative and responsive, with strong interest and high-level skills in building alliances and collaborations, alongside capacity building for social sector organisations. You will need to have an appetite for understanding and navigating complexity, with an inquisitive mind and interest in youth-focused public policy and system dynamics. An interest and solid understanding of evaluation would be a distinct plus. You will also need to be a strong and confident project manager, with exceptional relationship skills. We take a coaching approach to all of our work, so skills and experience in this area will be a distinct advantage.
You will have the ability to engage with humility and authenticity with a wide range of people and organisations working to support young people. You will be able to spot and make connections between relationships and areas of work and be alive to changes and patterns in the external policy and practice context and the opportunities they present for our charity.
Finally, you will be a skilled facilitator, experienced in both designing and delivering workshops and training. You will also be a compelling and confident writer and presenter who can communicate the breadth of our work. You will be comfortable representing us externally and acting as a ‘thought leader’: openly reflecting the evolution of your ideas and thinking, and generously sharing your learning with others.
Please follow the link to our website for the full JD and person specification.
In April 2022, the Centre for Youth Impact merged with YMCA George Williams College. The merger brings together the Centre’s work to prog... Read more
The client requests no contact from agencies or media sales.