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Join Our Team: Head of Culture and Inclusion

Navigate your future and lock in your career as we keep our canals open and alive

Our Head of Culture and Inclusion will join our team with a specific lens on cultural transformation which is key in relation to supporting our Trust vision and strategy. This role reports directly into the People Director and will be a member of the People Leadership team having one direct report (Inclusion & Diversity Manager)

Working Hours & Travel

This role follows 37 hours, 5 days a week, work pattern.This is a home‑based role, with UK wide travel to key sites.

Role Overview

In this pivotal role, you will be responsible for turning strategy into delivered outcomes through evidence-led programmes, strong governance, and clear accountability across leaders and teams. You will measurably strengthen an inclusive, high trust culture that enables performance and wellbeing; to increase colleague voice and engagement; and to ensure your Inclusion & Diversity ambitions translate into sustained behavioural change and business impact.

Key Responsibilities

• Lead the development and delivery of a clear Culture & Inclusion strategy that embeds inclusion, belonging and fairness across the organisation.
• Drive a culture of continuous improvement, ensuring inclusive behaviours, practices and decisions are actively reviewed, measured and evolved
• Build and sustain trusted relationships with senior leaders, Boards and key stakeholders to influence inclusive leadership and organisational change.
• Partner across the organisation to ensure culture and inclusion priorities are integrated into resourcing, talent, learning, performance and reward frameworks.
• Operate credibly across fast paced, complex environments, balancing strategic focus with pragmatic delivery under pressure.
• Champion inclusive, values led behaviours at all levels, adapting communication and influence to engage diverse audiences and workforce groups.
• Use insight, data and qualitative feedback to assess cultural health and inclusion outcomes, translating findings into actionable improvement plans.
• Ensure strong governance, planning and prioritisation of Culture & Inclusion initiatives to deliver impact with pace and consistency.
• Act as a visible advocate for equality, diversity and inclusion, supporting leaders and teams to role‑model inclusive practices and decision-making.

About You

You are an experienced culture transformation lead with demonstrable proven outcomes which have driven cultural change and made significant business impact. Confident influencing at all levels, you combine commercial awareness with a passion for belonging, fairness and continuous improvement.

Experience and Skill

• Demonstrable evidence of building and delivering multi-year culture and inclusion and diversity roadmaps with measurable outcomes in complex organisations.
• Demonstrated mastery of listening and insight methodologies, including survey design, driver analysis, segmentation and workforce lifecycle analytics, translating insight into clear, actionable priorities.
• Deep expertise in inclusive leadership and systemic inclusion levers across policy, process, behaviours and environment, with a strong bias toward practical education, habit change and sustainable impact.
• Proven experience designing governance frameworks, KPIs and benefits realisation measures, with regular reporting and assurance to Executive teams and Boards.
• Confident and compelling communicator, able to craft simple, engaging narratives from complex data and influence effectively across senior stakeholders.
• Strong credibility and lived experience working in partnership with colleague networks and communities, ensuring authentic representation, trust and meaningful engagement.

Contact & Application

If you would like more information or a briefing pack, please get in touch with the recruitment team. We encourage early applications as we may close the vacancy once we receive enough suitable candidates.

What We Offer

This is a middle manager role with a package commensurate. 

As Southwark Cathedral’s Audience Development Coordinator, your main responsibility will be to monitor visitor numbers and build new audiences. Leading on impact and evaluation, you will develop strategies to attract new visitors, engaging existing audiences, and improve the overall visitor experience.

You will collaborate on projects related to the Cathedral’s marketing, visitor engagement and cultural events programme.

If you have experience in:

• Developing and implementing strategies to attract new audiences 
• Collecting and analysing qualitative and quantitative data
• Working within a cultural, commercial or visitor attraction setting

And are:

• Customer focused, passionate about excellent engagement
• Flexible, positive and creative
• Results focused, self-motivator with an entrepreneurial attitude, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.

Then we would love to hear from you.

Main Duties and Responsibilities

· Develop and implement strategies to attract new audiences and deepen engagement with existing ones through various channels like social media, email, and events.

· Work with the Head of Engagement to improve the visitor experience to encourage repeat visits and positive word-of-mouth

· Work with the Communications Team to create and manage marketing campaigns to promote the Cathedral and its offerings

· Attend Cathedral public events and programming to gather relevant data and audience feedback

· Build creative and engaging forms of visitor feedback that captures qualitative and quantitative data key to the building of an audience-led Engagement programme

· Work with the Engagement team to plan and execute audience-led programming to attract visitors and enhance engagement, such as concerts, lectures, or tours, delivering on the new Engagement Strategy

· Track and analyse key performance indicators (KPIs) to measure the effectiveness of audience development efforts

· Work with other departments, including marketing, fundraising, and education, to achieve the Cathedral’s vision and mission values

· Working with the Head of Engagement, CFO and COO to manage budgets related to audience development activities

· Develop and implement an audience development strategy and an evaluation framework that aligns with the Cathedral's overall goals

· Lead on data and feedback analysis and the building of reports to inform key stakeholders and SLT of Cathedral programming

Closing date: 11.59pm on Wednesday, May 13th

Interviews are planned for Friday, May 29th

Introduction to the Cathedral 

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

Registered Manager

We're looking for a kind, compassionate and resilient Registered Manager to join our Learning Disabilities Social Care Service in Newham.

£44,000.00 per annum, working 40 hours per week.(Some weekend and out of hours work may be required at times, as well as covering the organisational on call rota)

Want to feel in control of your career? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Customer

• Quality, Safeguarding and Safety
• Be the CQC registered manager across services within the cluster
• Promote a person-centred culture and one of co-production
• Ensure that Services are striving for continuous improvement
• Lead on improvement action plans following quality audits and inspections and ensure improvement plans are prepared, monitored, complied with and improvements embedded
• Effective management of any safeguarding incidents and appropriate escalation of any emerging risks
• Work efficiently on HR issues and address in a prompt manner
• Work in partnership with all stakeholders, promoting a positive working relationship.
• Promote safe, consistent and predictable environments, in line with the Capable Environments framework
• 
  This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Proven experience of managing more than one service across a geographical area.
• The ability to quickly identify key areas of improvement required and to be able to effectively plan and implement the changes required
• Previous experience of working with management contracts and agreements
• Previous experience of delivering regulatory compliance
• Excellent prioritisation and organisational skills

Essential:

• Educated to degree level or equivalent
• Experience of managing contracts and resources and delivering to budget and performance targets
• Experience of delivering to housing management performance targets

Desirable:

• Other relevant professional memberships and/or specialist qualifications
• Positive Behaviour Support Qualification or the willingness to complete this within 12 months of appointment
• Experience of transforming care / Hospital to home agenda

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Community Organiser-Youth.

About the role

The Community Organiser - Youth plays a central role in growing Amnesty UK's nationwide movement of young human rights activists. Working as part of a close-knit team, you will build strong, lasting relationships with children and young people, empowering them to learn about human rights and take meaningful action in their schools, youth centres and communities. You will inspire thousands of young people each year through engaging talks, workshops and campaign events, and support them to develop the confidence and skills to become advocates for change.

A core part of the role is supporting and scaling Amnesty Clubs and Youth groups across the UK, alongside recruiting and training a network of volunteers who deliver human rights talks and workshops to engage and inspire young people. You will mentor and organise the Children's Human Rights Network, enabling young leaders to design and run impactful national campaigns on everyday rights issues and resisting authoritarianism. You will also contribute to AIUK's emerging work supporting boys and young men to engage with human rights.

This role typically needs to spend 1- 2 days per week visiting schools or youth clubs to fulfil the responsibilities of the role, and at least 1 day per month in the London office. More details can be found by downloading the job description from our careers portal.

The role may be for you if:

• have experience building and coordinating youth led groups or networks and developing youth-informed or led campaigns

• can design and deliver workshops, events, or training that support young people to become organisers and activists

• are confident building relationships that lead new and stronger partnerships

• have a strong understanding of safeguarding and inclusive principles for working with children and young people

• skills in project management, working collaboratively and problem solving

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.

Please note that due to the nature of the work any offer of employment for this role will be subject to safer recruitment checks, including a criminal record and an enhanced DBS check.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.

Our client is an education charity and social enterprise who celebrated its 25th Birthday in March 2025. Their ambitions for the future address some of the most pressing issues of our time: nature conservation, social cohesion and climate adaptation. The organisation’s work matters and to achieve their sustainable growth strategy, they will hire a new Director of Philanthropy and Prospectus is leading the search.

Director of Philanthropy
£80,000
Permanent
Location: Cornwall or London (with an expectation that the postholder will make regular visits to the Cornwall site)

The Director of Philanthropy will lead the major donor and individual giving strategy. This is a pivotal role in a growing team, responsible for securing transformational gifts from high-net work individuals and developing the organisation’s philanthropic culture at scale. You will develop a refreshed Patrons scale and forge powerful relationships that fuel the mission locally, nationally, and globally.

The postholder will be a senior leader with a proven track record in securing major donations and the effective management of relationships with high-net worth individuals. You will have extensive relationship building skills with strong knowledge on how to cultivate relationships to encourage philanthropic giving at the highest level required.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

CARIS Families is a small charity that supports homeless families living in hostel accommodation in Camden and Hackney.We run play and learning activities for children aged 0-16 from within 4 hostels in these boroughs, as well as a school holiday day trip programme and an Essentials Bank to ease family hardship.Our services for children aim to reduce the stress on children and parents of living in overcrowded, insecure accommodation, and to put back some of the vital childhood experiences that homeless accommodation deprives children of. 

We are currently looking for a trainee playworker who is looking to build a career working with children to join our dedicated frontline play team.You do not need to have any formal experience of playwork, but you do need to be passionate about working with children and supporting them to achieve their potential, and to be able to demonstrate this through previous work or volunteering experience.

This is an exciting opportunity for the right candidate, offering a rare entry-level role which alongside providing plenty of on-the-job training, will also fully sponsor their training towards the Level 2 Diploma in Playwork following successful completion of the probationary period.

Our new Playworker will: 

Role Description 

• Help to deliver our hostel-based Kids Club’s play session for 0-16 year olds during term time in the London Borough of Camden

• Help to deliver our School Holiday programme during school holidays (in Camden, Hackney and the wider London area) 

• Support the running of our term-time Essential Bank programme, providing free household goods to families in hostels 

• Provide a warm and welcoming experience for children & their families attending CARIS Families’ services

• Engage with children in their play and learning experiences, through staff-led activities and supporting child-led play. 

Person Specification 

We are looking for someone at the start of their career (or a career-changer) who is: 

• Experienced in working or volunteering within a play-based setting, with children between the ages of 0-16.

• Enthusiastic about supporting children in their free play and facilitating adult-led activities that stretch and stimulate children in their development 

• Passionate about improving opportunities for disadvantaged children 

• Understanding of the varied needs of children and their families 

• Good communicators, comfortable with working with a wide range of service users and professionals 

• Able to work well as part of a team.

Salary: £14 per hour 

Contract: 12 months initially, with a three month probation period, and the possibility of extension beyond 12 months subject to funding.Training for the Level 2 diploma will commence after successful completion of the probation period.

Hours:12 hours across three days a week in term time (40 weeks a year), Mondays, Tuesdays and Thursdays.Please note on Kids Club days the working day ends at 6pm.One day a week (8 hrs) in school holidays (12 weeks a year), days variable.25 days per year Annual Leave (pro rata) with an additional week off over Christmas. 

Your pay will be equalized out across the 12 months of the year so you receive a consistent salary each month. 

About the Nature Friendly Farming Network (NFFN)

The Nature Friendly Farming Network is a UK-wide, farmer-led organisation working to restore the balance between farming and nature. 

We support farmers by sharing practical knowledge, resources and case studies that help boost food production, protect wildlife, and build climate resilience.

We influence policy to secure fair rewards for farmers who look after the environment, and we connect thousands of like-minded farmers across the UK through knowledge sharing, events and campaigns.

Membership is free and open to farmers, the public and organisations.
 

About the role

We are looking for a Parliamentary Engagement Officer to strengthen our engagement with policymakers across the UK.

This is an exciting opportunity to work at the intersection of farming, environment and policy. You will play a key role in ensuring that farmer experience and evidence are reflected in parliamentary discussions, helping to shape conversations that impact the future of farming.

Working directly with the Chief Executive and closely with the policy team, you will monitor parliamentary activity, identify opportunities for engagement, and support timely and well-informed interaction with MPs, peers and their teams. You will also work across the organisation, including with country teams and farmer steering groups, to ensure engagement reflects priorities across all UK nations.

This is a practical, fast-paced role suited to someone who is organised, politically aware, and able to respond quickly to emerging opportunities.

Key responsibilities

• Monitor parliamentary activity across Westminster and the devolved parliaments, identifying relevant debates, questions, committees and opportunities for engagement

• Maintain a forward view on key parliamentary activity and upcoming moments of influence

• Produce and circulate clear, concise briefings on parliamentary activity and recommended areas for engagement

• Draft and support the submission of parliamentary questions, briefings and lines for MPs, peers and their staff

• Build and maintain relationships with MPs, peers, advisers and parliamentary staff across parties

• Support coordinated engagement with political stakeholders, ensuring activity is timely and aligned with organisational priorities

• Work with colleagues and partners to support effective and aligned parliamentary engagement

• Support relationships between farmers and parliamentarians, including organising farm visits and meetings where appropriate

• Translate farmer experience and insights into clear and practical input for parliamentary engagement

• Support the planning and delivery of parliamentary events, meetings and roundtables

• Organise meetings with MPs, peers and advisers, including preparing briefings and follow-up actions

• Maintain accurate records of parliamentary contacts and engagement activity, and support internal reporting

• Contribute to campaign activity and wider organisational work where required

What we are looking for

You will bring:

• A working understanding of how the UK Parliament and devolved legislatures operate, and how to engage effectively with those processes

• Experience engaging with political, policy or stakeholder environments

• Strong writing skills, with the ability to produce clear and concise briefings and summaries

• Excellent organisational skills and attention to detail

• The ability to manage competing priorities and respond quickly to emerging opportunities

• Strong communication and interpersonal skills, with the ability to build effective working relationships

• The ability to translate complex or real-world information into clear, practical input

• Confidence working independently in a remote team environment

• An interest in farming, environmental issues or public policy

Additional information

The NFFN is a politically neutral organisation. This role requires the ability to engage constructively with stakeholders across all political parties and UK nations.

Your new company
A large London Housing Association is seeking a Finance Business Partner to join their team with strong sector experience.

Your new role
This Finance Business Partner will be the lead for reporting on Building Safety and Maintenance.

• Provide finance business partnering support and act as the finance lead for building safety reporting, ensuring robust insight around legislation, regulation and remedial programmes.
• Enhance the quality, clarity and impact of building safety financial reporting by producing timely analysis, insightful commentary, and linking financial performance to strategic objectives.
• Lead budgeting and forecasting activities for building safety, preparing accurate annual budgets and monthly forecasts in collaboration with operational directors, service managers and other budget holders.
• Build strong, effective relationships with budget holders, supporting their understanding of financial performance, identifying areas for improvement, and ensuring compliance with regulatory and value-for-money requirements.
• Oversee the monitoring of budget changes, ensuring service budgets are incorporated into group reporting, and continually review systems and processes for efficiency and effectiveness.
• Support team leadership by guiding management accountants, providing training and coaching, contributing to workload planning, and acting as deputy to the Head of Financial Business Partnering when required.

What you'll need to succeed

• Full CCAB/CIMA qualification or equivalent
• Demonstrable experience within the Social Housing sector, ideally building safety, maintenance or development.
• Excellent communication skills and stakeholder management
• Strong skills in management accounting principles, budgeting and forecasting

What you'll get in return

• Hybrid working
• Competitive pension and annual leave package
• Learning and development opportunities

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (in Word please).
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment.  They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area.

They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further.  The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support.

Responsibilities:

• Lead on rent accounts and be the point of contact for tenants for queries
• Maximise income recovery through intervention
• Follow landlord approved escalation processes and procedures
• Hit personal and team KPI’s and help with the take-up of Universal Credit

Requirements:

• Knowledge of income management and relevant housing legislation
• Understanding of welfare benefits and use of financial records and IT systems
• Strong customer service and working well in a team environment
• Ability to communicate effectively with both internal and external stakeholders

If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.

ABOUT THE ROLE

We’re looking for a collaborative Head of Operations to help  translate and operationalize organizational strategy. You’ll manage internal infrastructure with oversight of administrative and operational functions; risk management, employment practices, fundraising processes, information systems, compliance and policy. You will be working with a team of 3 on the Internal Affairs and in close collaboration with the five co-Executive Directors and the Finance Director. 

We are looking for a strategic thinker and problem solver with a bias for action who has a passion for building equitable systems that support a close knit team, collaborative mindset for building trust across the organization and an appetite for developing mechanisms for effective horizontal learning. 

Knowledge of Doc Society’s mission and work and enthusiasm for public purpose and independent storytelling  is embedded in the role.

You should be within regular commuting distance to central London, where we have an office.

MAIN DUTIES AND RESPONSIBILITIES 

• Maintaining operational effectiveness: Support standardisation of appropriate processes across the organisation while maintaining its agile profile; present the executive directors with detailed company operations analysis and solutions where appropriate; 

• CRM: Manage the implementation and ongoing effectiveness of the new CRM system

• Manage risk factors across the organisation: evaluate risk factors when making critical business decisions; maintain the organisation’s risk register; increase the adoption of secure working practices, including cybersecurity, data retention policies and implementation across the team

• Managing the legal functions of the organisation: including HR and employment policies in the US & UK and working with the Internal Affairs team and  legal support to manage the administration of all contracts  and fiscal sponsorships with grantees

• Internal communications: Focusing on lateral learning and communications across the team in a hybrid environment; 

• People management: lead the Internal Affairs team to support the organisation’s understanding and implementation of internal policies; help colleagues to develop and grow their skillsets (3 direct reports)

• Compliance: Ensure compliance and oversee Board governance across multiple non-profit entities

• Processes: Map, document, and continuously improve core processes
  
   

KNOWLEDGE, SKILLS, EXPERIENCE

Essential

• Experience of operations management at a senior level

• Financial acumen and familiarity with budgets

• Strong written and verbal communication skills, collaborative approach with a tactful and diplomatic attitude

• Hands on approach

• Adaptable, flexible and open to learning

• IT literate - familiarity with G Suite & Dropbox and the principles of CRM systems

• Experience of risk management

• Knowledge of Doc Society’s mission and work and enthusiasm for public purpose and independent storytelling

Preferred

• Experience of working internationally especially in the US

• Experience of HR management 

• Sound knowledge of data retention legislation in US & UK

TERMS

• Office working in central London 3 days a week 

• United Kingdom work authorisation required

• Holiday: 28 days including bank holidays

• Employer pension contribution after 3 months
  
   

Salary £70K depending on experience

You will play a key role in delivering high-quality financial insights while supporting operational teams across the organisation. Acting as a trusted partner to budget holders and senior stakeholders, you will help ensure financial performance is clearly understood and effectively managed.

Key responsibilities include:

• Preparing monthly management accounts, including detailed variance analysis and commentary
• Leading budgeting and forecasting processes in collaboration with operational teams
• Supporting the month-end close process and ensuring accurate, timely reporting
• Partnering with departments (including repairs and maintenance teams) to enhance financial understanding and performance
• Providing insightful analysis to support decision-making and drive value for money
• Continuously improving financial processes, reporting, and systems
• Supporting year-end activities and statutory reporting

About you:

• Fully qualified accountant (ACA / ACCA / CIMA) or Finalist 
• Strong experience in management accounting, budgeting, and forecasting
• Confident engaging with both finance and non-finance stakeholders
• Advanced Excel skills and strong analytical capability
• Able to interpret complex data and communicate clear, actionable insights
• Experience within social housing is highly desirable with maintenance and repairs knowledge a bonus

Please apply ASAP as the role is moving fast!

You will play a key role in delivering high-quality financial insights while supporting operational teams across the organisation. Acting as a trusted partner to budget holders and senior stakeholders, you will help ensure financial performance is clearly understood and effectively managed.

Key responsibilities include:

• Preparing monthly management accounts, including detailed variance analysis and commentary
• Leading budgeting and forecasting processes in collaboration with operational teams
• Supporting the month-end close process and ensuring accurate, timely reporting
• Partnering with departments (including repairs and maintenance teams) to enhance financial understanding and performance
• Providing insightful analysis to support decision-making and drive value for money
• Continuously improving financial processes, reporting, and systems
• Supporting year-end activities and statutory reporting

About you:

• Fully qualified accountant (ACA / ACCA / CIMA) or Finalist 
• Strong experience in management accounting, budgeting, and forecasting
• Confident engaging with both finance and non-finance stakeholders
• Advanced Excel skills and strong analytical capability
• Able to interpret complex data and communicate clear, actionable insights
• Experience within social housing is highly desirable with maintenance and repairs knowledge a bonus

Please apply ASAP as the role is moving fast!

Bid Coordinator

Contracted Days: [5 days per week]

About Offploy:

Offploy is a social enterprise and charity committed to creating a fairer society by helping individuals with convictions, or at risk of offending, lead crime-free lives. Founded in 2016 by an ex-prisoner, we have supported over 5,000 people with tailored services that build skills, confidence, and opportunity. With team members who have lived experience in the justice system, we’re uniquely positioned to deliver impactful, life-changing services that make communities safer.

Role Purpose

To support the Development Function by managing opportunity research, bid compliance, and submission processes, ensuring a high-quality, organised and proactive pipeline of commissioned, grant and framework opportunities.

The Bid Coordinator will play a critical role in maintaining bid governance, strengthening pre-tender intelligence, and ensuring timely, compliant submissions, while providing light-touch writing support where required.

Key Responsibilities

1. Opportunity Monitoring & Market Intelligence

• Monitor procurement portals (e.g. Contracts Finder, Find a Tender, DPS platforms, local authority portals) independently to identify relevant opportunities not yet captured in Stotles
• Use Stotles to its full capability for pre-bid market intelligence, including commissioner profiling, spend analysis, contract expiry tracking, award pattern analysis, and commissioning trend identification
• Flag potential opportunities to the Senior Bid Manager for qualification, supporting the maintenance of a 12-month forward pipeline
• Track live frameworks, grants and pipeline intelligence aligned to strategic priorities
• Maintain Bids, Grants and Awards in Salesforce (ensuring accurate stage progression
• Conduct early-stage opportunity research including:
  • Contract history and incumbent analysis
  • Buyer behaviour and award trends
  • Estimated contract value benchmarking
  • Local delivery landscape and competitor mapping
• Prepare opportunity summaries to inform bid/no-bid discussions

2. Pre-Bid & Qualification Support

• Support bid/no-bid qualification processes
• Draft opportunity summaries for internal review
• Identify key risks (financial, delivery, TUPE, geographic, partnership requirements)
• Coordinate clarification questions where required

3. Bid Compliance & Submission Management

• Lead on completion of Selection Questionnaires (SQ), PQQs and standard compliance sections
• Maintain and update core compliance responses (policies, certifications, insurance, accounts, etc.)
• Ensure all attachments are current and correctly formatted
• Manage portal uploads and submission checks
• Conduct final compliance reviews before submission
• Maintain submission records and audit trail

4. Bid Toolkit & Content Library Management

• Maintain and update the Bid Toolkit (case studies, CVs, policies, impact data, boilerplate responses)
• Ensure evidence packs (e.g. wellbeing, confidence, lived-experience delivery) remain current
• Coordinate with Operations to gather up-to-date impact data and testimonials
• Version control all key documents
• Ensure alignment between toolkit content and organisational messaging

5. Writing & Development Support

• Provide light-touch drafting support for lower-risk questions
• Adapt standard responses to specific tenders
• Support editing, formatting and proofreading of submissions
• Assist in formatting submissions for clarity and consistency
• Support post-award review documentation and lessons learned logs

6. Reporting & Continuous Improvement

• Support quarterly pipeline reporting
• Track win rates and conversion trends
• Log feedback from unsuccessful bids and support thematic analysis

7. Repeatable Tasks by Cadence

Daily

• Check procurement portals and Stotles alerts for new or updated opportunities
• Monitor active submission deadlines and flag any risks to the Senior Bid Manager
• Update Salesforce with any status changes or new intelligence

Weekly

• Conduct a structured Stotles review: run commissioner and keyword searches, review expiring contracts, and log any new intelligence relevant to the pipeline
• Prepare and circulate a pipeline update summary ahead of any scheduled development team check-ins
• Review and progress any live clarification questions or portal correspondence
• Check and update bid toolkit items flagged as requiring refresh (policies, CVs, compliance documents)

Monthly

• Conduct a full pipeline review with the Senior Bid Manager, including stage progression, upcoming decision gates, and opportunities requiring early research
• Review compliance document expiry dates and initiate renewals where required (insurance certificates, policies, accounts)
• Gather updated impact data and outcomes from Operations/Salesforce for use in live bids and store in Bid Toolkit
• Update Salesforce with any new bid outcomes (awards, losses, withdrawals)

Quarterly

• Conduct a full audit of the bid toolkit: identify gaps, flag outdated content, and coordinate updates with the relevant teams
• Review Stotles usage and market intelligence gathered over the quarter; identify any commissioning patterns or emerging opportunities to inform the development strategy

Person Specification

Essential

• Strong organisational and deadline management skills
• Experience working with procurement portals
• High attention to detail, particularly in compliance documentation
• Ability to analyse information and summarise key points clearly
• Strong written communication skills

Desirable

• Experience in bid coordination, tender administration or similar role
• Experience within employability, social justice, or public sector contracts
• Familiarity with Salesforce or CRM systems
• Experience supporting SQ/PQQ completion
• Understanding of public procurement processes in the UK

Reconnect Worker (London)

Apply for this role if you want to make a real, immediate impact by helping young people and families rebuild relationships, reduce conflict and prevent homelessness before it begins.

Location: Sherborne House, London

Salary: £31,443 per annum

Closing Date: 05 May, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Join us as a Reconnect Worker and help prevent youth homelessness by supporting young people and families experiencing conflict or crisis. You’ll deliver focused mediation and personalised family support across London—working with young people aged 11–25 in schools, emergency placements, and Depaul services to strengthen relationships, improve communication and reduce the risk of homelessness. Your work will be grounded in detailed assessments, collaborative support planning and strengths‑based interventions that help families rebuild stability and stay connected.

In this flexible, fast‑paced role, you’ll manage a small caseload, work independently across multiple locations and build strong partnerships with schools, local authorities, Nightstop hosts and colleagues across Depaul. You’ll maintain clear, accurate records, contribute to safeguarding processes and advocate for young people when needed. Your creativity, impartiality and ability to engage families in challenging moments will be key as you help define and strengthen Depaul’s national approach to family mediation and homelessness prevention.

Please note that this role is offered as a full-time (37.5 hours per week) permanent basis.

In this role, you will:

• Provide focused family support and mediation to young people aged 11–25 and their families experiencing conflict or breakdown.

• Manage a small caseload, completing risk assessments, needs assessments and structured support plans that drive measurable outcomes.

• Work across schools, Nightstop placements and Depaul services to stabilise situations and reduce the risk of homelessness.

• Build strong partnerships with local authorities, schools and external agencies to strengthen referral pathways and holistic support.

• Maintain clear, accurate case records and follow all safeguarding, EDI, health and safety and lone‑working procedures.

• Advocate for young people and families when safeguarding concerns arise, ensuring safety and appropriate escalation.

• Work independently across multiple London locations, prioritising tasks and managing time effectively.

• Contribute to Depaul’s national prevention approach through peer learning, reflective practice and continuous service development.

About You (What we are looking for from you – Person Specification)

When completing your application form please address all the points set out below.

Essential

• Significant experience working with young people and families in crisis; reflective, creative and solution focused in your approach and committed to working in an assets based way.

• To hold or complete a Level 4 Interpersonal Mediation Practitioner’s Certificate (IMPC). Training will be provided if candidate doesn’t hold the qualification but training will have to be completed before the end of the probation period.

• Experience of working independently and managing own caseload; self-motivated and able to prioritize tasks and carry out efficient organisation and administration.

• Experience of carrying out risk and needs assessments and support planning for clients.

• Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families.

• High level understanding of professional boundaries and ability to maintain impartiality

• Willingness and ability to travel independently and work from a number of different locations across the London region.

• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

Desirable

In order to attract the higher salary banding you will need:

• Demonstrable experience providing effective mediation services to families experiencing conflict

• Hold an accredited Interpersonal Mediation Certificate

• An in-depth understanding of issues relating to youth homelessness

• Independently manage and maintain a full caseload of families (15-20 families per FTE, or as identified by the service manager).

• Evidence through case recording, support planning and outcome monitoring that families are being supported effectively to make progress against the relevant national outcomes and that mediation is being used confidently and effectively to support this, when appropriate.

What You’ll Receive

• Tailored training and development

• Flexible working options where suitable

• 26 days annual leave, rising with service

• Family‑friendly leave policies

• Pension scheme with employer contributions up to 7%

• Employee Assistance Programme with 24/7 GP access

• Discounts across retail, travel, food, fitness and more

• Cash health plan for you and your family

• Death‑in‑service benefit

• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.