Jobs in bristol

About The Role

What if your expertise in business analysis could help unlock ground-breaking solutions that transform lives during their most challenging moments?

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.  

About the opportunity 

As Senior Business Analyst, you’ll step into an important leadership role within our Technology Directorate. You'll guide a team of Business Analysts and influence how we deliver impactful change across the Society. You’ll lead the development of our business analysis practices and play a central role in delivering our IT Roadmap. As well as supporting high-profile projects that directly benefit people affected by dementia. 

This is a highly collaborative role, working across IT, Data, Digital and other teams. You will ensure business needs are clearly understood and translated into effective solutions. You’ll have the chance to shape how we approach change, build relationships across the organisation, and mentor others to deliver their best work. 

If you’re looking for a meaningful opportunity to lead, influence and make a real difference in a values-driven environment, we’d love to hear from you. 

About you 

You’re a skilled and capable Senior Business Analyst with a strong foundation in business analysis and a passion for driving positive change. You guide with clarity, connect effectively, and enjoy working across technical and non-technical teams to deliver results. 

You’ll have: 

- Experience guiding business analysts in a delivery-focused environment.
- Strong knowledge of business analysis practices, including BABOK, Agile, PRINCE2, and software selection processes.
- Proven ability to gather, interpret and document complex user requirements clearly and effectively.
- A successful track record of delivering high-profile, complex technology projects in a matrix environment.
- Excellent stakeholder management and workshop facilitation skills, including engaging senior leaders.
- Aptitude in Microsoft Office and Visio, with a detail-oriented and solutions-focused approach.

What you’ll focus on:  

- Leading a team of Business Analysts, providing coaching and mentoring to support their development and delivery quality. 
- Driving the adoption of business analysis methodologies, tools, and techniques to ensure consistent solutions across all user groups. 
- Engaging stakeholders through workshops and meetings to gather, analyse, and document business and technical requirements in line with governance and security standards. 
- Bridging the gap between stakeholders and technical teams to maintain alignment and facilitate smooth delivery of change initiatives. 
- Supporting the transition of changes into live environments, advising senior management on process updates, and advocating best practices in business analysis and change management. 
- Collaborating on system improvements, integrations, and functional testing to ensure solutions meet business needs and expectations. 

Ready to lead a team where every process improvement, every stakeholder conversation, and every system enhancement directly supports a cause that touches millions of families? 

About Alzheimer's Society

Our commitment to Equity, Diversity, Inclusion & Belonging 

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
 
Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. 

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.  

Giving back to you 

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

 You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.

We are looking to recruit a Technology Business Partner. The post-holder will play a pivotal role in driving modern Ways of Working and fostering technology adoption across the organisation. This hybrid position blends the responsibilities of a Business Analyst, Solutions Architect, Technical Trainer, and Mentor.

Acting as a vital link between technical teams and end users, the Technology Business Partner ensures that technology solutions are not only implemented effectively but are also embraced and utilised to their full potential.

Working closely with stakeholders across the organisation, you will take the time to understand each teams unique dynamics, operational objectives and technology needs, mapping out their processes and fostering a culture of continuous improvement.

With strong experience in Microsoft 365, you will be confident in utilising tools such as Teams and SharePoint to enable individuals and departments to streamline and enhance their ways of working. You will play a key role in enabling and embedding digital working practices across Sands, helping to ensure the technology available supports day-to-day operations and long term strategic goals.

You will also be able to cope with demanding situations and work to tight deadlines, with the ability to think outside of the box and demonstrate an agile approach.

This is an exciting and-high profile role which offers a fantastic opportunity to make a real difference to the work of Sands.

Relationship Fundraising Executive.

Salary: £27,000 per annum. 

Location: Remote, (within Central Region of England).

Contract:  Permanent – 35 hours per week. 

Benefits:    

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.  
• Gain professional qualifications and excellent training/development opportunities.  
• Flexible maternity, adoption, and paternity packages.  
• Pension with up to 7% employer contribution with included life assurance cover.  
• Blue Light Card eligibility with 15,000 national retailer's discounts.  

Why Action for Children?    

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.   

A bit about the role  

In this role of Relationship Fundraising Executive, you will support delivery of the Fundraising strategy in our communities to grow income and support for Action for Children. The role is remote working but would suit someone living in the Central Region of England.

Driven by love we take Action for Children. Experience of working for an organisation that provides regulated services to Children and Young People across the UK.

How you'll help to create brighter futures 

• Supporting the delivery of a range of fundraising campaigns and activities across the Central Region of England that provide significant income and are in line with the relationship fundraising strategy. 
• Assisting with the stewardship of local volunteer fundraising groups, organisations, clubs, businesses in the local area to encourage further involvement in our work.
• Manage the administrative set up and support of ‘Action Squads’, i.e. volunteer led fundraising groups to help them successfully fundraise and raise awareness. 
• Working across and attending challenge events to assist the stewardship and support for sports participants, who sign up to run, walk, cycle and skydive for Action for Children across the UK. 
• Demonstrate accountability to our supporters and volunteers through an open, honest, transparent, and consistent approach.
• Supporting the delivery of set financial targets and non-financial targets and outcomes locally.
• Ensuring expected income has been received and banked within the predicted timeframes. 
• Collaborate with colleagues from within Fundraising and other departments to maximise on opportunities. 
• Manage daily processes efficiently and effectively to ensure onboarding of supporters in a timely manner. 

Let's talk about you  

• Professional Institute of Fundraising qualification (desirable) or Membership of IoF (desirable).
• Experience of delivering successful fundraising activity to achieve income growth. 
• Proven experience of networking and of developing and stewarding.
• Maintaining excellent personal relationships with senior external and internal stakeholders, donors, and volunteers. 
• Proficient in the use of Raiser’s Edge or equivalent database 
• Managing challenging and demanding situations to ensure the delivery of all events and fundraising activities.
• Ability to project manage a team of volunteers to achieve against specific financial goals where appropriate. 
• Proficient in Microsoft 365 Suite. 

 Please see the Job Description for the full list of accountabilities and requirements.   

Find us on X, Linkedin, Facebook or YouTube to get to know us better.  

Closing Date: Tuesday 17th June 2025.

Interviews will be held via MS Teams on 25th/26th June 2025.

Please note we are unable to offer visa sponsorship for this role.  

Diversity, equality, and inclusion  

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.  

We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.  

About the opportunity

Do you thrive on delivering outstanding support?

This newly created role within the Regional Fundraising Support Team plays a key part in driving the Regional Fundraising Team’s 2030 strategy — streamlining processes, enhancing efficiency, and ensuring unified ways of working across all three nations.
You'll be joining a team rich in expertise and experience, where collaboration is essential.
It is an exciting time to join Regional Fundraising. As a growing team with ambitious goals over the next five years, your success in this role will support Alzheimer’s Society to campaign for change, advance research toward a cure, and provide vital support for people living with dementia today.

This is a homebased role with occasional travel for internal meetings. You must reside in the UK and have the correct right-to-work documents to work in the UK.

About you

We are looking for a dedicated individual with a passion for delivering high-quality support, exceptional organisational and time management skills, and a keen eye for detail. As data handling is a key component of our team's work, proficiency in Excel is essential for success in this role.

First round of interviews are planned for week commencing 30 June 2025.
Questions? Attend our drop in session: Wednesday 11th June, 1pm - 2pm, email our careers team on for joining details! 
 
What you’ll focus on:

- Management of data quality processes
- Supporting the continual review of processes and systems for efficient and innovative ways of working
- Producing weekly and monthly reports to support income generation across all four core income streams within Regional Fundraising
- Supporting the training of Regional Fundraising colleagues on systems and processes
- Working closely with the multi-disciplined Regional Fundraising Team across England, Wales and Northern Ireland and with the wider Income and Engagement Directorate.

We are looking for a Head of Safeguarding to join our team. You will be responsible for the strategic leadership of safeguarding for the organisation. You will work closely with the Safeguarding Manager to manage safeguarding concerns across the IntoUniversity network and provide crucial safeguarding support and guidance to frontline staff who deliver the IntoUniversity programmes. You will be responsible for developing our policies and practices to ensure we comply with our legal duties and operate in line with best practice. You will work closely with the Director of Programme Delivery and Operations to ensure our operational health and safety practices and policies are designed to keep young people safe and you will oversee our Boarding School Bursary Manager who leads on our partnership with Royal National Children’s SpringBoard Foundation.

The role at a glance

Contract: Permanent, this role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Application deadline - 9am Monday 23rd June 2025

Interview day (in-person) - Friday 4th July 2025

Start date: As soon as possible, to be agree with the candidate

Working hours

9:30 to 18:00 , Monday and Thursday
9:00 to 17:30, Tuesday, Wednesday and Friday.

(Some additional weekend & unsocial hours will be required)

Location

The successful candidate may be based at an IntoUniversity centre in any of the following cities: 
Bristol, Leeds, London, Nottingham
Bradford, Birmingham, Coventry, Manchester, Middlesbrough, Oxford, Southampton, Weston-super-Mare

Occasional travel around the IntoUniversity network as required

Salary

Non- London post: £46,000 

London based post: £48,700 (inclusive of London contribution)

Salaries will be pro-rated for a part-time member of staff

Annual leave
Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

OUTLINE OF THE ROLE

Work with the Trustees to devise and lead new fundraising initiatives that fulfil the objectives of the Trust's Fundraising Strategy and annual income budget, with particular focus on regular giving across all alumni, gifts from high-net-worth individuals, and legacies. This will involve:

• Developing and delivering improved communications to build a stronger connected donor network.

• Locating, engaging and retaining alumni to support and promote the Trust, focused on ensuring their long-term impact on the Trust and its beneficiaries.

• Work with the Trustees/Trust Fundraising Committee to devise and implement new fundraising initiatives.

• Work with the Trustees/Trust Fundraising Committee to identify and engage new volunteers to support the Trust's activities.

KEY TASKS

Work with the Trustees and Fundraising Committee to devise and implement the following:

• Improve communications

The Trust has a strong, growing, and engaged network of loyal alumni who already support the Trust's beneficiaries through fundraising and volunteering. However, the Trust's communications need to be improved in order to increase the numbers of donors who provide sustained financial support and inspire all donors to raise their level of donations. Continually find opportunities to engage new donors and ensure clear consistent messaging.

• Manage and maintain donor data

The Trust needs to maintain a full and accurate database of all donors and fundraising activities to support long-term tracking and inform future fundraising. This also requires networking among alumni and being vigilant to changes in alumni data.

• Research and approach alumni whose connection with the Trust has lapsed

Continue to grow the active network through researching and motivating dormant and lapsed alumni to reconnect with the Trust.

• Research untapped prospects

Research the database with a view to identifying dormant and untapped opportunities, especially regarding

high-net-worth individuals and legacies. Ensure fundraising approaches are well-targeted and informed in order to maximise the chances of success. This will expand to include non-alumni sources, including institutional sources such as foundations and other trusts.

• Ensure long-term donor connection

Communicate with all donors to demonstrate the impact they can make by showcasing the current and long-term outcome of programs. Deliver a diverse selection of communications to engage different audiences, with a clear plan for all members of the network. Ensure donors are connected to the Trust, value the Trust's activities and actively help fund opportunities.

• Reporting to the Trustees

Create an annual donor impact report to the Trustees, and other stakeholders such as alumni, that delineates donor statistics, reviews communications and events that have taken place during the past year and identifies potential prospects and events for developing in the coming year. Also provide a lower-level oral report of fundraising activities and communications to the Trustees at their quarterly meetings.

• Deliver income growth target

Acquire enough new donations to meet agreed annual income growth targets set by the Trustees.

You will be expected to perform different tasks as necessitated by your changing role within the charity and its overall objectives. For instance, organizing fund-raising specific events in different regions. This position could evolve into a full-time commitment with a support team, but at the present time, support to this role will be provided through the existing network of volunteers.

Help transform the lives of burns survivors with your fundraising expertise.

The Katie Piper Foundation is the only charity in the UK providing a comprehensive rehabilitation pathway for adult survivors of life-altering burns and scars. We are a small, national charity founded by Katie Piper OBE, offering survivors personalised support for their physical, mental and emotional wellbeing.

We're looking for a Major Donor and Partnerships Fundraising Manager to join our passionate team. This is an exciting opportunity to lead and grow our major donor and corporate income streams, delivering excellent stewardship and building long-term partnerships that help survivors rebuild their lives.

What You’ll Do

• Lead our major donor and corporate fundraising strategy, in collaboration with the CEO

• Nurture and grow high-value supporter relationships

• Drive income generation from individuals and companies through tailored stewardship and strategic campaigns

• Represent the charity at meetings and events, building a strong external profile

• Manage a pipeline of prospects and develop a programme of donor cultivation and engagement

• Oversee budgets and reporting, ensuring income targets are met

• Line manage the Fundraising Support Officer

About You

You’re an experienced relationship fundraiser with:

• A strong track record in securing major gifts and developing corporate partnerships

• Excellent communication and networking skills, with confidence engaging donors at all levels

• A creative and strategic approach to growing income

• Financial management experience and a keen eye for results

• Proficiency in using fundraising CRMs like Donorfy

What We Offer

• Salary: £40,000 FTE (£32,000 actual for 28 hours/week)

• Flexible and remote working (travel to London expected for meetings)

• 28 days leave + public holidays (pro rata)

• Enhanced parental leave and sick pay

• Laptop, phone, and home office setup provided

• A meaningful role in a small but mighty charity transforming lives

Be part of something life-changing. Join us in helping survivors thrive.

How to Apply

Please apply with your CV and a cover letter answering the following: 

1. What has drawn you to The Katie Piper Foundation and this role?

2. How will your skills, experience, and networks help us grow?

3. How do you meet the person specification?

We encourage you to write your cover letter personally – let your voice and experience shine. Alternative formats (video/audio) are welcome. If you need any adjustments to the application process, let us know.

• Closing Date: Sunday 22nd June
• Shortlisting: 23rd/24th June
• In-Person Interview: Friday 27th June, London

This new role, partially funded by the National Lottery Reaching Communities Fund, builds upon the work of the previous Partnerships and Engagement Officer role with an expanded focus on reaching people from multiply marginalised communities.

The main focus of this role will be to increase engagement with our flagship service, the Wizzybug Loan Scheme, expanding the reach of the scheme and ensuring that all children who could benefit from early years powered mobility are aware of the loan scheme and how to apply. Following a gap analysis of existing service users in 2024, this role will seek to create new partnerships and inclusive marketing and communications that will help us reach families with whom we are not currently engaging. 

This is a fantastic opportunity to join our dynamic team at an exciting time of growth across our charity, and to make a meaningful difference through our work supporting disabled people to live with greater independence.

You will be driven by achieving excellence in your work, living and breathing the Designability behaviours every day; Reflective, Tenacious, Collaborative, Curious and Honest.

Essential Criteria for the role

· Commensurate experience in an applicable role.

· Relevant experience in community engagement, partnership working and building networks

· Experienced networker able to identify new prospects and establish relationships with a focus on long term support

· Experience of recruiting and managing volunteers

· Experience of partnership and stakeholder management

· Experience of working with or delivering services for multiply marginalised communities

· Experience of booking and managing stands at exhibitions and events

All applicants must be willing to undergo safeguarding checks, including checks with the Disclosure and Barring Service and employment references. 

All applicants must have a legal right to work in the United Kingdom without the need for visa sponsorship - Designability is not able to provide visa sponsorship.

Benefits that come with working for Designability

Looking after its employees is important to Designability – supporting everyone to be happy and healthy means that we live our values of being creative, practical and inclusive and in turn meet our mission to enable disabled people to live with greater independence. We offer a range of employee benefits, including flexible working, a generous annual leave allowance and substantial employer contribution pension scheme.

Designability is a Real Living Wage and Disability Confident Employer. We are committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for individual roles; through a process that is fair, open, consistent and free from bias and discrimination.

All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed. As a Disability Confident Employer, we are committed to making reasonable adjustments.

‘Offer an Interview’ Scheme:

Designability welcomes applications from disabled applicants and is committed to offering an interview to disabled applicants who meet the essential criteria for the role, as set out in the job description.  If you wish your application to be considered under the ‘Offer an interview’ scheme’, please indicate this in your covering letter.

To apply:

Please submit your CV and a covering letter (detailing how your skills and experience meet the essential criteria detailed above and in the Job Description.

We are happy to provide information about this role in alternative formats where possible and receive applications in alternative formats.

Recruitment Timeline

1. Applications open: Tuesday 3rd June 2025

2. Applications close: Tuesday 1st July at midnight, however we will close the vacancy if we have received sufficient applications, so please apply at your earliest convenience.

3. Interviews will be held in early July at our offices in Bath at a mutually convenient time.

We are Living Streets, the UK charity for everyday walking.

We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.

Immediate start required

Who we’re looking for

We’re seeking an organised, insightful, and collaborative Monitoring and Evaluation Officer to help strengthen the evidence base behind our work. You’ll have experience supporting monitoring and evaluation across a range of projects - ideally including behaviour change or public engagement initiatives - and be comfortable collecting, analysing and interpreting both quantitative and qualitative data. You’ll also be confident using tools such as Excel and survey platforms to create clear, informative outputs that support reporting, learning, and continuous improvement.

You’ll be someone who thrives in a dynamic, mission-driven environment and enjoys working with a wide variety of teams and stakeholders. Whether developing outcome frameworks, coordinating participant feedback, or supporting the delivery of theory of change activities, you’ll bring a proactive and supportive approach to building evaluation capacity across the organisation. A keen eye for detail, a commitment to inclusivity, and a passion for generating evidence that drives positive change will be key to your success in this role.

Why join us?

At Living Streets, you’ll join a friendly, values-driven team working to create a nation where walking is the natural choice for everyday journeys. As the UK charity for everyday walking, we’re tackling congestion, pollution, preventable illness and social isolation - one step at a time. You’ll enjoy a flexible, supportive work environment with opportunities for personal and professional growth, and the chance to influence meaningful national change. Join us and help create a walking nation.

Closing date: 20/06/2025 09:00am

Interviews: 27/06/2025 online via Teams

Applicants must visit our website to download and complete the application form, CVs will not be accepted.

The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world-class care, helping to ensure the best outcome and experience possible for children and their families.

Having raised more than £30 million to build and equip the hospital, today we continue to work hand in hand with the NHS, providing funding for the most up-to-date equipment and facilities. We also fund services like the play specialist team and emotional support for families.

This is an opportunity for a motivated and enthusiastic individual to join a small but determined team.  Working closely with the wider charity team, this role offers a real opportunity to see the impact that your work has on the children and families we support and to grow our fundraising reach within your geographical region.

The geographical region will cover anything west of Bridgend and up to Aberystwyth. Ideally, candidates would be based in the Carmarthen/Llanelli area. This is a home-based role, with frequent travel throughout Wales, and monthly travel to Cardiff.

Scope of role

This recently created role within the Noah’s Ark Charity, which will grow our regional community fundraising presence and offering.  The postholder will know the West Wales area well and will become the expert in fundraising opportunities within the region, building strong relationships within the community, including companies and will develop supporter-led activity. The postholder will plan for and deliver income for the charity within the region, in line with wider fundraising strategy. 

KEY DUTIES AND RESPONSIBILITIES

1. Income generation

- To plan for and deliver income to target through key performance indicators as agreed with community fundraising manager.

- To develop new supporter relationships within the community, in a planned way, to achieve income and provide excellent supporter care to ensure the relationship is ongoing, beyond one-off support for the charity.

- To lead on and deliver community fundraising within the region, through relationships with patient families, third party fundraisers, community groups, schools and education establishments and public bodies.

- To build strong corporate partnerships within the region, to an agreed income level, with the support of the community fundraising manager and head of fundraising and development.

- To lead on key projects to develop income generation.

- To contribute to the strategic development of community fundraising.

- Plan and deliver events in the community where necessary.

- Secure and deliver engaging presentations to groups and organisations.

2. Ambassador programme

- To build the family ambassador programme within the region, growing the network of key supporters who will represent and be the face of the charity within their local community.

- Support the community fundraising manager with the development of the ambassador programme including training and thanking opportunities.

3. Supporter experience

- To champion consistent and excellent supporter care.

- To record all communications accurately on the database, ensuring information is gathered and recorded in accordance with the requirements of the data protection act, GDPR and the charity’s data protection policy.

- To respond to supporter enquiries in a timely manner and deal with complaints, escalating as appropriate.

- To deliver an excellent supporter journey and contribute to the central supporter journey for community fundraising. 

4. Cross team working

- To work collaboratively with fundraising colleagues across the team to deliver wider fundraising income and charity objectives.  For example, gifts in wills, regular giving, event participation, volunteering and communications.

5. Budgets

- Work with the community fundraising manager and head of fundraising and development, to build and manage a detailed fundraising budget, including income and expenditure.

- Provide forecasts throughout the year, for agreed streams of income.

6. Best practice

- Ensure all fundraising practice is in line with organisational guidelines and policies.

- Encourage and champion compliance and best practice within the fundraising team.

- Ensure own compliance with fundraising standards and requirements, keeping up to date with key policies and regulations, including the fundraising regulator, chartered institute of fundraising and the charity commission.

7. Undertake any other duties which might be required to fulfil the general purpose of the post.

The National Youth Agency is looking for a new Assessment & Data Administrator to join our Academy Team.
 
Contract: Permanent
Hours: Part time – 18.5 hours per week
Salary: £25,000 per annum (pro rata £12,500)
Remote: This role is homebased with occasional travel for staff residentials and other events.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
We are looking for someone who thrives on following set processes and being organised, with exceptional attention to detail. Accuracy and a drive for perfection are essential qualities for anyone undertaking this role. 
 
The Assessment and Data Administrator role is responsible for assisting with online assessment systems to ensure that full compliance of awarding organisations requirements are adhered to. Additionally, this individual will be the first point of call within the team for candidate or customer queries around our operational processes. 
 
We are looking for a positive, self-starter with strong organisational skills, who is confident with managing multiple tasks, and priorities and is able to provide an efficient support. The ideal candidate will be able to work well in a team and also work of their own initiative, confidently communicate with stakeholders at varying levels of seniority and display judgement, integrity and trustworthiness as you will be privy to learner information.
 
To be considered for this role, the successful candidate must have previous experience of working with IT and online learning platforms and be confident in managing the breadth of tasks within this function.
 
Key responsibilities for this role will include:

• Registration of learners across awarding organisation(s) for all courses.
• Maintenance of learner records with the awarding organisation(s).
• Supporting lead IQA in preparation for external quality assurance visits.
• Management of and claiming of completed certificates and their distribution to learners across all courses. 
• Maintaining accurate records of learner data for reporting and planning purposes. 
• Supporting the Academy team by providing data on learner number, course breakdown and completion rates. 
• Handle incoming enquiries relating to Academy operational processes. 
• Create effective interactions with customers across various platforms. 
• Collaborate with cross-functional teams to escalate and resolve complex customer queries, fostering a seamless customer journey. 
• Managing customer queries and assigned inbox. 
• Ensure the NYA follows best safeguarding best practice. 
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England. 
• Ensure the NYA follows best safeguarding best practice. 
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England. 
• Develop and maintain an understanding of NYA internal processes and the wider Youth Work qualification landscape. 
• Effectively troubleshoot and answer customer queries, seeking appropriate solutions and liaising with other departments to ensure customer support is delivered to the highest standard. 
• Maintain in-depth knowledge of NYA Academy products and services. 
• Contribute to the development and improvement of the customer service knowledge base, ensuring relevant and up-to-date information is available. 
• Provide support to the Academy Team and wider NYA as appropriate 
• Provide effective call handling day-to-day.
• Any other duties that may reasonably be required of the role.

 
Please refer to our Candidate Pack for more information on the role and the requirements.
 
Why Work for NYA?
 
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

 
How to Apply:
 
Please download our applicant pack to find out more about the role and requirements
 
To apply, please submit the following via our online application platform by 11:59pm on Sunday 29th June 2025:

• A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
• A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
• We will request data for our EEDI monitoring purposes, providing this is optional.

 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
Youth Work changes lives
 
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
 
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
 
REF-221 931

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas, and you may be required to travel at short notice for face-to-face meetings.

About the team

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the Northeast and Yorkshire, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team 8, which includes a Regional Casework Manager and a Regional Manager for Casework and Community Engagement.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing, benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the Northeast and Yorkshire would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Monday 23 June 2025.

Interviews: 30 June 2025

We are looking for a full or part time interim Trusts Fundraiser for a one year contract to support a wonderful local charity based in Kent. This is a home based role with some on site visits occasionally.

The Charity
An incredible disability charity dedicated to offering high quality person centred support through a range of avenues dependant each persons needs.

The Role
Identify and research potential trust and foundation funders and develop a warm pipeline of potential donors.

Prepare and submit high-quality, tailored grant applications to secure funding for specific projects and core activities.

Maintain and develop relationships with existing trust and foundation donors.

Manage a pipeline of prospective funders, ensuring timely follow-up and tracking of application statuses.

The Candidate
Strong experience raising income through trusts and foundations.

Strong research skills with the ability to translate concepts into effective action plans.

Exceptional proposal development and writing skills

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

This is a standout opportunity to work with a globally respected organisation whose analysis and insights inform humanitarian response, policy, and peacebuilding.

Applications are open to those who meet the person specification below and are within, or close to, GMT or EST time zones. 

A leading international organisation is seeking a confident, client-focused Account Manager to steward a portfolio of high-value public sector clients.

This remote-first non-profit's work enables governments, NGOs, and multilateral institutions to make timely and informed decisions. With a reputation for rigour, transparency, and impact, the organisation plays a key role in supporting those addressing the world’s most complex crises.

As the dedicated Account Manager, you’ll manage a diverse portfolio of government and intergovernmental clients. These are well-established relationships, with account values ranging from $50k to over $1.4m. With a current portfolio worth $5m and a target of $7m by 2026, this is a key hire, critical to sustaining the organisation’s impact.

You’ll act as the primary liaison post-sale, owning renewals, client engagement, procurement navigation, and usage optimisation. You’ll support the full lifecycle of account management, from contract renewal and compliance to upselling and client success. The portfolio includes a mix of active and developing accounts, offering plenty of scope to deepen relationships, increase engagement, and drive strategic growth. This role is ideal for someone with experience in public sector licensing, data services, or subscription-based partnerships.

As Account Manager, you will: 

• Manage a portfolio of public sector accounts, including government bodies and multilateral institutions
• Lead renewals, procurement coordination, and contract amendments with precision and confidence
• Identify opportunities for account growth and present tailored solutions to increase value
• Deliver training and guidance to help clients fully utilise the organisation’s tools and services
• Coordinate with internal teams to address client needs
• Re-establish contact with lapsed accounts and improve overall relationship depth
• Track usage and maintain detailed CRM records to support internal reporting and performance reviews
• Ensure strong account hygiene, compliance with client requirements, and high satisfaction levels

Essential criteria

Only applicants whose CV's match the criteria below will be contacted. A cover letter is not required for application at this stage - please only use the cover note section on CharityJob to clarify relevant experience in the areas below, and only if needed. A cover letter will be required for formal application - guidance and support for this will be provided to suitable applicants. 

• You already work within an within an international development charity/NGO and have extensive experience in account management or revenue partnerships, especially with public sector clients
• You have thorough knowledge of government procurement, compliance, and budgeting cycles
• You are able to evidence success in managing large or complex accounts with multiple stakeholders
• You have experience in data, SaaS, or service-based nonprofits—particularly those selling tools or licenses
• You bring a track record of excellent relationship-building, including with previously disengaged or complex accounts
• You have strong organisational skills and attention to detail in a fast-paced, remote environment
• You are confident communicating value and renewal strategy to senior client contacts
• You are proficient in using CRM systems such as Salesforce
• Your time zone is GMT or EST (or very close to)