Victim Support is looking for a Victim Services and Engagement Officer based in Connect Gwent. Connect Gwent is based at Blackwood Police Station.
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
The main purpose of the role is to deliver frontline service to victims with the highest level of needs, and to manage Victim Support volunteers to deliver an effective service to victims. You will also develop strong partnership links with key agencies and raise the profile of Connect Gwent with these agencies and within the wider community.
To be successful in the role you will have to be able to recruit and manage volunteers along with able to provide a front-line service to victims of crime and promote our service in the community.
Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.
Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.
If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.
If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.
Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.
Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.
VS is the independent charity for people affected by crime and traumatic events in England and Wales. Our specialist teams provide individual, ... Read more
Events Manager vacancies at Breast Cancer Now
There are three roles
The three roles represent an exciting opportunity to join the lively, dynamic and driven Community and Events team. Over the last decade, Breast Cancer Now has built up a strong events function, with community and events currently accounting for nearly a quarter of the charity’s overall voluntary income.
We have the following vacancies available.
· Events Manager, Third Party
· Events Manager, Pink Ribbon Walks
· Virtual Challenge Events Manager
About us
We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.
We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.
We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.
Please note that currently Breast Cancer Now is following Government guidelines regarding working from home. Although the roles are based in various Breast Cancer Now offices (depending on the role), the expectation is that once restrictions are eased we will follow a blended approach between office and home working. Should you have any queries with regards to this please contact us in the first instance.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Please use the provided link to be directed to the Breast Cancer Now job opportunities page for the vacancy closing and interview dates.
Major Gifts Manager - Sully
Vacancy type: Paid Vacancy
Function: Fundraising
Location: Head Office - Sully
Salary: £31,866-£34,638 per annum (depending on experience)
Contract type: Permanent
Contract hours: Full time
Weekly hours: 37.5 hours per week
We have a fantastic opportunity for a Major Gifts Manager to join our Income Generation department.
About the role:
The income generation team are seeking a ‘hands-on’, experienced fundraiser to bring passion and energy to our Major Donor and Ambassador programme. The successful candidate will be fully supported by the Head of Philanthropy and Director of Income Generation to drive results and to substantially grow our network across Wales.
This high profile role will see the successful candidate establish, grow, develop and steward relationships with major donors and ambassadors, working with a wide range of stakeholders to achieve the required growth and development of both programmes.
The role will be based at our offices in Sully, but the post holder will initially work from home due to COVID-19 restrictions.
About you:
We are looking for someone who:
- Is passionate about the mission of Tŷ Hafan and about delivering first class care to supporters.
- Has experience in one of the following areas of income generation; individual giving, major giving or grants.
- Has experience of relationship development / account management.
- Has 3 years minimum experience in a direct supporter facing role.
- Is a strategic thinker and natural influencer and is able to identify new income opportunities.
- Is conscientious with meticulous attention to detail, as well as confident with databases and data analysis.
- Is a positive and collaborative team player who is able to see the bigger picture, and can actively contribute to wider team goals.
Tŷ Hafan is one of the UK’s leading paediatric palliative care charities and offers care to children and support for their families throughout Wales. We offer comfort, care and support to children and young people with life-limiting conditions, supporting them and their families at our hospice, in the community and in their homes.
Our vision is to see a Wales where children who may die in childhood live a fulfilling family life.
Our mission is to offer a high standard of free care to children in Wales who may die in childhood in order to enrich their quality of life, and support their families during life, at end of life and through bereavement.
Our values are caring, collaborative and professional.
The benefits of working for Tŷ Hafan include:
- Holiday entitlement of 30 days per annum plus Bank Holidays (pro-rata for period of the contract).
- The ability to continue with your NHS pension or to enter a Group Personal Pension Scheme with an employer contribution of 5%.
- Employee Assistance Programme, Cycle to work scheme, discounted gym membership and shopping discount scheme.
- Allocated time for specialist professional development and speciality-based training opportunities.
- Based in a beautiful location in Sully overlooking the sea; onsite benefits include free parking and free tea/ coffee.
Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description.
Please note this role is subject to the outcome of a DBS (Disclosure and Barring Service) Disclosure check and satisfactory references.
Closing Date: 27/06/2021
Interview date: Week commencing 5th July 2021
Ref No: 609
Community Fundraiser - Volunteer Groups
Vacancy type: Paid Vacancy
Function: Fundraising
Location: Field Based
Salary: £23,015 - £25,017 per annum pro rata (depending on experience)
Contract type: Fixed term
Contract length: Initial Fixed Term Contract for 12 months
Contract hours: Part time
Weekly hours: 22.5 hours per week
We have a unique opportunity for an experienced, personable and passionate fundraiser or volunteer co-ordinator to join our Fundraising and Community Engagement team, leading on the recruitment and development of fundraising volunteer groups across Wales.
About the role
This an exciting new role which will work closely with fundraising colleagues to develop and deliver a new strategy to grow the number of 'Friends of Ty Hafan' fundraising groups across Wales.
Key requirements of the role include;
- Researching new opportunities to recruit new volunteer fundraisers, identifying and engaging with existing supporters/ volunteers.
- Initiating and hosting recruitment drives and information gathering events across Wales.
- Developing and embedding best practice procedures and systems to ensure the effective running and co-ordination of groups.
- Play an active part in the development of new ideas and innovative strategies for fundraising products and campaigns relevant to groups.
About you
We are looking for someone who is:
- Passionate about fundraising and/ or volunteering with demonstrable working knowledge.
- Able to network and work in partnership with both internal and external parties
- An excellent communicator with the ability to engage and build strong relationships at all levels.
- Is a positive team player with a can-do attitude, who can see the bigger picture and can actively contribute to wider team goals.
Tŷ Hafan is one of the UK’s leading paediatric palliative care charities and offers care to children and support for their families throughout Wales. We offer comfort, care and support to children and young people with life-limiting conditions, supporting them and their families at our hospice, in the community and in their homes.
Our vision is to see a Wales where children who may die in childhood live a fulfilling family life.
Our mission is to offer a high standard of free care to children in Wales who may die in childhood in order to enrich their quality of life, and support their families during life, at end of life and through bereavement.
Our values are caring, collaborative and professional.
The benefits of working for Tŷ Hafan include:
- Holiday entitlement of 30 days per annum plus Bank Holidays (pro-rata for period of the contract).
- The ability to continue with your NHS pension or to enter a Group Personal Pension Scheme with an employer contribution of 5%.
- Employee Assistance Programme, Cycle to work scheme, discounted gym membership and shopping discount scheme.
- Allocated time for specialist professional development and speciality-based training opportunities.
- Based in a beautiful location in Sully overlooking the sea; onsite benefits include free parking and free tea/ coffee.
If this role sounds like something you want to be part of then we’d love to hear from you.
Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description.
Please note this role is subject to the outcome of a DBS (Disclosure and Barring Service) Disclosure check and satisfactory references.
Closing Date: 23/06/2021
Interview date: TBC
Ref No: 610
Volunteer Development Manager - Sully
Vacancy type: Paid Vacancy
Function: Human Resources
Location: Head Office - Sully
Salary: £26,500-£28,800 (for 37.5 hrs, depending on experience)
Contract type: Permanent
Contract hours: Full time, Part time
Weekly hours: 22.5 - 37.5 hours per week
We have an exciting opportunity for an experienced, personable, and passionate Volunteer Manager to join our team, leading on the development and implementation of our volunteering strategy.
About the role
The post holder will be the charity’s specialist lead on all aspects of volunteering. Key requirements of the role include:
- Lead on the development, implementation and evaluation of our volunteer strategy and programme.
- Act as an ambassador for volunteering, drive and embed volunteering across the charity, and increasing volunteers in all areas.
- Develop and embed good practice in volunteer coordination, training, motivation, recruitment, and safeguarding.
- Manage the day-to-day volunteering operation and line manage the Volunteer Co-ordinator.
- Develop and implement a volunteer communication strategy and develop our brand.
- Develop and implement new volunteering programmes and projects including reward and recognition.
About you
We are looking for someone who is:
- Experienced in leading and developing volunteer programmes.
- Experienced in managing effective volunteer recruitment campaigns and increasing a volunteer brand.
- Passionate about volunteering with a sound knowledge of volunteering principles, trends and practices.
- Able to network and work in partnership with both internal and external parties.
- An excellent communicator with the ability to engage and build strong relationships at all levels.
- Able to identify and implement a wide range of volunteering initiatives.
About us
Tŷ Hafan is one of the UK’s leading paediatric palliative care charities and offers care to children and support for their families throughout Wales. We offer comfort, care and support to children and young people with life-limiting conditions, supporting them and their families at our hospice, in the community and in their homes. We greatly value the input, contribution and commitment made by our many volunteers, and without their support we would not be able to provide the services we do to children and their families
Our vision is to see a Wales where children who may die in childhood live a fulfilling family life.
Our mission is to offer a high standard of free care to children in Wales who may die in childhood in order to enrich their quality of life, and support their families during life, at end of life and through bereavement.
Our values are caring, collaborative and professional.
The benefits of working for Tŷ Hafan include:
- Group Personal Pension Scheme with an employer contribution of 5%.
- Annual holiday entitlement of 30 days plus Bank Holidays (rising to 32 with service).
- A comprehensive induction plan and training.
- Learning and development opportunities.
- Shopping discounts and an employee assistance programme.
Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description.
Closing Date: 19/06/2021
Interview date: TBC
Ref No: 60
Fixed term contract for 1 year
Do you want to play a role in an organisation which stands up for children? Join us as Project Officer in our Bettws, Newport team. Working closely with parents of young children in Bettws, our early years partners, educational professionals and community partnerships to collaboratively address the impact of poverty on children's early learning and development.
Every child has the right to have their basic needs met, and to receive the support to ensure they can reach their full potential. The greatest barrier to this in the UK is poverty and inequality.
Our UK mission is to make a sustainable reduction in the number of children growing up in poverty, and to narrow the learning gap between those children and their better-off peers. We believe this future is possible if more children have their basic needs met, and receive help with enables them to play, learn and reach their full potential. This requires more money and decent jobs for parents, more opportunities for young children to play and learn, and policies and services which listen to children and families and with reduce discrimination.
We work closely with the communities we aim to support. We recognise their diversity and strengths as well as the challenges they face, and we aim to reflect their diversity and experiences in our UK staff team.
As Project Officer you will support the development and delivery of the Bettws Early Learning Community (BELC) strategy. You will build strong relationships with children, families and partners engaging them in the development of our flagship local systems change programme, ensuring that the work promotes and reflects the voices and experiences of the community. You will support influencing for local and national change, as well as developing relationships with donors.
In addition, you will:
- Work in the community as part of the local partnership
- Support the project activities working alongside community members, building their strengths in an assets-based approach
- Support community members in the governance of the BELC
- Support the BELC Lead by establishing and deepening relationships within the community
- Support the monitoring and information systems for BELC contributing to their design and improvement
You will be a passionate and creative, team player. Have excellent people skills, with an understanding of early child development. Capable of building and maintaining relationships with a variety of stakeholders, you will have a good understanding of the impact of poverty on children, families and neighbourhoods and the barriers that communities face in seeking to bring about positive change.
Additionally, you will have:
- Knowledge of the community of Bettws
- Understanding of early years programmes and ideally experiencing of supporting delivery
- Good planning and organisational skills and able to manage own time flexibly
- Excellent communication skills and experience of talking to a variety of audiences
- Experience in developing community relationships
- Experience of supporting evaluation and monitoring, and willing to develop skills around designing and conducting these activities
- IT skills and proficiency in using Microsoft Office
Diversity & Inclusion
Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.
At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure
If you share our belief in the power of children, join the fight. It takes relentless determination, creativity and a real commitment to real change. Because every child should be able to make their mark on their world and help to build a better future. We look forward to hearing from you.
Closing date: 20th June 2021.
Interviews: W/C 21st June 2021
What we do
CHILDREN'S RIGHTS
Most governments promise to protect children... Read more
South & Wales - Home based with occasional travel
Are you passionate about supporting people with their employment goals?
Whizz-Kidz is looking for an Employability Officer to support our National Lottery Community Fund project in South England. You will work on action plans with young people, source work placement hosts and support Employability Skills Days in Schools and with our Corporate partners. You will also support our employability programme in Wales. The role is home based in South England with occasional travel across the area.
At Whizz-Kidz we know that for a young wheelchair user society can be that bit more challenging to navigate. Whizz-Kidz transforms lives, because the right wheelchair is more than just a set of wheels, it can be the key to unlocking a young person’s potential. But we do much more than provide specialist, tailored wheelchairs – our range of services give young disabled people the chance to lead a fun and active childhood while gaining vital skills and developing confidence and independence.
Whizz-Kidz is a dynamic, fun place to work that changes young people’s lives. If you want to be part of it then please apply!
For more information and to apply please visit our website.
Committed to achieving equal opportunities in employment.
Closing Date: 18th June 5pm
Interviews will be held w/c 28th June
Whizz-Kidz is the working name of The Movement for Non-Mobile Children (Whizz-Kidz). Registered charity No. 802872. Company registered in England and Wales No. 2444520. Charity registered in Scotland No. SC042607
One Million Mentors’ aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that facilitating and investing in mentors will help to address the skills gap agenda and improve social cohesion.
This is an exciting opportunity for someone looking to work in a small startup and be part of an exciting transformation to a digital first approach at 1MM. Our work is underpinned by technology and we are looking for someone to drive this forward working across the organisation to improve our systems and scale up our offer. The person joining 1MM will need to be passionate about our work and equally, about how we can use technology to positively impact the lives of many young people and volunteers alike.
The Low Code Developer will be the lead person to maintain current systems and design, implement and run new solutions.
This is a full time role offered in either London, Greater Manchester, West Midlands or Cardiff, on a one year fixed-term contract, continuing subject to funding.
For full information about the role (including complete job description; frequency of work and rate of pay), please see our job pack attached.
Application is made by submitting a CV and personalised Cover Letter: - CV should be tailored to demonstrate how you meet the competencies - Cover Letter should refer to two competencies where you are particularly strong. The Cover Letter should also detail why you are interested in the role, why you want to work for One Million Mentors, and how your values match those of our own. The Cover letter should be no more than 2 pages of A4. We will not be accepting applications without a Cover Letter.
The client requests no contact from agencies or media sales.
The role
The Digital Product team sits within the Digital and Strategic Insight team in the newly formed Fundraising, Communications and Engagement Directorate at Breast Cancer Now.
The Digital Product Manager will oversee the development, delivery, rollout and ongoing maintenance of a wide-range of digital products focusing on delivering our Digital Strategy through ensuring that the products optimise user journeys and conversions.
The role will require you to work collaboratively with various internal teams and across multiple projects to produce digital products of the highest standard to help communicate the work of the organisation. You will need to be able to communicate clearly and set expectations on the delivery of bug fixes and workstreams.
The Digital Product Managers work with our external technical agencies to ensure that requirements are prioritised, clearly scoped and UAT criteria are set to ensure the quality of work.
About you
This role will involve running projects of various sizes so a good working knowledge of project management methodologies including Agile is essential, alongside excellent communication and stakeholder management skills.
You will have a passion for all things digital and pro-actively look for opportunities to improve the Digital Products at Breast Cancer Now for our users, based on research, quantitative and qualitative analytics.
You will require a working understanding of Drupal or similar CMSs, as well as a knowledge of analytic systems including Google Analytics, Tag Manager and Hotjar.
About us
We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.
We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.
We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.
Please note that currently Breast Cancer Now is following Government guidelines regarding working from home. Although the role can be based in one of our office locations the expectation is that once restrictions are eased we will follow a blended approach between office and home working. Should you have any queries with regards to this please contact us in the first instance.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing dateMonday 21 June 2021 at 5.00pm
Interview date Virtually, via Microsoft Teams in week commencing 28 June 2021
Our mission is to empower women and children to flourish in a life free from domestic abuse and sexual violence.
We offer a range of services throughout Gwent that encompass prevention, awareness-raising, safety, support and personal development opportunities for women and their children who have experienced any form of Violence Against Women, Domestic Abuse or Sexual violence (VAWDASV).
Key details:
Director of Domestic Abuse Services Cyfannol Women's Aid
Salary: 42,000 - 46,000 (dependent on experience and qualification)
Hours: 37.5 hours per week (full-time/permanent)
Location: Negotiable within an Agile Environment, with frequent travel across Gwent
About the role
After six years' at Cyfannol our Director of Domestic Abuse Services is moving on to explore an exciting new chapter in her life. This opens up the following fantastic opportunity for the right woman to join our team.
Our cultural vision is one of developing and maximising our people's potential. The successful applicant will join our Senior Leadership Team and have the exciting challenge of working with Operational Managers, continuing to develop our holistic range of people-led and trauma informed services. Key to the role will be driving quality and innovation whilst maintaining structure and consistency.
About you
You are passionate about the rights of women and children and the eradication of domestic abuse. You will have significant experience at managing teams with an approach that fosters empowerment and personal growth. You will understand the challenges of providing critical services to vulnerable people and have experience linked to the VAWDASV Sector.
A confident communicator and effective listener, you will be known as someone who quickly builds rapport and influence with a range of stakeholders. You will be able to work collaboratively to achieve the best possible outcomes, adapting your approach to different situations and challenges.
What you will receive in return
Investment in your ongoing career development
Good work life balance with agile working options
33 days annual leave per year (inclusive of bank holidays)
Gain 1 day additional leave after 5 years up until 10 years' service
Gifted day off for your birthday
With equality, diversity and inclusion at Cyfannol's heart, we welcome applications from all areas of the community however, we particularly encourage applications from members of our BAME community as well as individuals with disabilities to apply for this post, as these groups are currently underrepresented in the organisation.
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is required for all posts.
If you would like to receive details on how to apply, please contact Shweta Prabhakar our Senior Consultant at Harris Hill.
Shweta Prabhakar: [email protected] | 020 7820 7320
Closing Date: Monday 21st June 2021
We look forward to hearing from you.
Type of Contract: Fixed Term Maternity Cover until end of February 2022 (immediate start)
Mind Cymru’s purpose is to lead Mind’s work in Wales and to ensure that our impact is strong in both nations. Mind has a federated structure of Local Mind delivery organisations of which there are 20 in Wales.
This is an exciting opportunity to join Mind Cymru on a fixed term maternity cover as an Executive Assistant to the Director of Mind Cymru, with responsibility for the effective running of the Director’s office, managing diaries and key meetings and coordinating briefings on key areas of policy.
You will manage a busy schedule that involves the co-ordination of corporate and other work activities being carried out across the organisation and have the interpersonal and organisational skills required to do this professionally and in accordance with Mind’s values.
With proven experience in a high level administrative, personal assistant or advisor role, you will have excellent written skills (English and Welsh is desirable but not essential), as well as all round communications skills, particularly the ability to communicate clearly and concisely to a range of audiences. The ability to work on own initiative without daily supervision and to be able to prioritise work effectively and manage multiple tasks across a complex organisation is essential for this role.
Closing Date 18th June 2021
In line with government guidelines, this position will most likely be a hybrid mix of homeworking and time at the Mind Cymru office.
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria
Location: Flexible within England & Wales
Department: Customer Journey
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.
At this time of national crisis, your skills are needed more than ever. Citizens Advice are looking for a senior user researcher to join our mission and help the most vulnerable.
In these unprecedented times, Citizens Advice are at the frontline of helping people to face the challenges presented by the coronavirus pandemic. Our digital services are seeing record-breaking demand, with 2.2 million people seeking advice from our website. Our teams are working hard to provide the best advice for people in difficult situations. We’re responding rapidly to people’s changing needs, and helping those who need us most.
Citizens Advice is focused on delivering better services using the best technology and design, all informed by people’s needs. Our team’s mission is to understand people’s problems and provide accessible support to meet their needs through multi-channel products and services.
The Role
We’re looking for an experienced Senior User Researcher to lead our user research strategy and activities across a service or product. You’ll spend your time working with our project teams to deliver new end to end services, as well as championing user centred design across the programme.
You will be passionate about helping organisations to understand and design for user needs, and working with content designers, service designers and developers to use research insights and ensure user needs are met.
As a senior user researcher at Citizens Advice, you’ll be passionate about using data and research to help your team design products and services that work across multiple channels, devices, browsers and platforms. You’ll be an active member of the user research team; contributing to high-quality research, managing and mentoring more junior researchers, sharing your skills and learning from others.
You’re comfortable leading user research strategies in a complex environment using a range of qualitative and quantitative methodologies.
We're looking for someone passionate about using research to understand complex problems and ensure we design services that meet the needs of the most vulnerable. Our products will impact people’s everyday lives. It’s an exciting thing to be part of. We need you.
To apply, please submit your CV and cover letter outlining how you meet the essential criteria described in the person specification. If you have a portfolio or examples of work, please include links to them as well.
The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
Trusts and Foundations Fundraiser
Would you like to improve the health and wellbeing of children and adults through the healing power of live music?
We have an amazing opportunity for a passionate and creative Trusts and Foundations Fundraiser to win partnerships by writing exceptional proposals and developing relationships with funders.
Position: Trusts and Foundations Fundraiser Wales
Location: Cardiff office when return or home based in Wales
Hours: Part time (15 hours per week)
Salary: £20-£25,000 pro rata
Contract: Permanent
Benefits: Excellent benefits package including 35 days per year (inclusive of bank holidays), Employer Pension contribution of 5%, Death in Service benefits, access to an Employee Assistance Programme and the opportunity for flexible working.
Closing Date: 24 June 2021 5pm
Interviews: Week commencing 12th July
The Role
The Trusts and Foundations Fundraiser will win partnerships by writing exceptional proposals and developing relationships with funders. You will act as the relationship holder for a portfolio of trusts and foundations both current and prospective.
Main duties and responsibilities
- Support the delivery of the work of the organisation primarily by securing income from trusts and foundations
- Ensure all proposals align with the organisation’s vision, mission, strategic aims and values
- Cultivate and sustain strong relationships with funders
- Research and plan a programme of approaches
- Submit bids as per priorities identified by the music delivery team
- Identify, research and create compelling proposals with budgets
- Produce reports as agreed with the Trusts and Foundations Fundraising Manager
- Undertake fundraising administration duties
About You
As Trusts and Foundations Fundraiser, you will be passionate and proactive with knowledge of raising money from trusts and foundations. You will use your energy to identify new prospects and create engaging proposals.
Fundraising knowledge to cover:
- The process and key success factors for raising money from trusts and foundations
- How to identify new prospects
- Proposal and report writing
You will have:
- Experience of raising funds from trusts, foundations or statutory sources
- Proven experience of a high standard of bid writing
- Experience of building relationships with trusts and foundations partners
When applying for this role you will be asked to submit a CV and Covering letter of no more than two sides of A4.
About the Organisation
The charity improves the health and wellbeing of children and adults through the healing power of live music. Every year, professional musicians share live music with over 100,000 people from across the UK, who may not otherwise get to experience it. This includes those living with dementia, mental health problems, or who are seriously ill.
The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in the workforce and is committed to safeguarding. This role will require a basic DBS (Disclosure and Barring Service) or equivalent check
You may also have experience in areas such as Trusts Fundraiser, Foundations Fundraiser, Trusts and Foundations Fundraiser, Fundraising, Partnerships Manager, Fundraising Partnerships, Income Generation, Income Generation, Fundraiser, Engagement, Trusts, Foundations, Supporter Engagement, Marketing, Communications, Music, Arts, Bids, Trusts Officer, Foundations Officer, Fundraising Officer, Fundraising and Communications, Trusts Executive, Trusts and Grants, Senior Trusts, Senior Trusts and Foundations.
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Title: Community Fundraiser - Central & Wales
Salary: £23,440 - £26,044 pa
Hours: 35 hours per week
Contract Type: Fixed Term Contract of 9 months
Based: Cardiff & The Vale Hospice and home based with regular travel
Closing date: 27th June at 23:59 hrs
This is your opportunity to join a successful community fundraising team, where your work will include building and developing fundraising relationships in the community, by providing excellent stewardship and support to our Fundraising Groups and volunteers, in order to increase income and deliver the agreed Community Fundraising strategy.
A key element of your role will be to support, develop and inspire volunteers and fundraising groups to ensure our local fundraising activity is as effective as possible in delivering the maximum income in your area for local campaigns as well as national campaigns, dealing with enquiries from supporters and representing the charity across Wales and the Central region.
The nature of fundraising activity requires flexibility and in return for your commitment to evening and weekend work, we will strive to help you enjoy a strong work life balance.
Additionally, although your main base will be at Cardiff & Vale Hospice, the role will involve lots of travel therefore you should have a full UK driver's license and access to a vehicle (business insurance will be required).
What we are looking for:
- Recent and relevant experience in a similar role
- Knowledge of fundraising principles, methods and procedures
- Experience of recruiting and managing volunteers and fundraising groups
- Superb customer service skills with the ability to provide excellent stewardship
- A talent for building and nurturing great working relationships
- A flexible approach and positive outlook are essential
- Experience of raising funds in a community setting and coordinating collections
- An engaging and inspiring individual
- Well organised with sound office skills
What's in it for you:
- Continued access to NHS Pension Scheme (subject to eligibility)
- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry leading training programmes
- Employee Assistance Programme
- Flexible Working
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early. Agencies need not apply.
About Us
Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed, and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance, and support, to help them get the most from the time they have left.
Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.
Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a p... Read more
The job of a Save the Children's UK Data Import and Integrity Executive is varied and fulfilling.
- Are you confident in using SQL and MS Access?
- Do you have a good understanding of and experience in relational databases?
- Do you have thorough attention to detail, ensuring complete accuracy, even when under pressure?
- Are you motivated by our vision of creating a world where every child doesn't just survive, but thrives, and can go on to change the world?
If the answers to these questions are yes, we would love to hear from you!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
Job Purpose
As Data Import and Integrity Executive, you will play a key role in ensuring supporter's donation & personal data are processed with speed, accuracy & compliantly. You will be part of a dedicated team that ensures all the data that drives our Fundraising and Advocacy income streams is imported to schedule and with total accuracy. You will support the drive to improve data integrity within the CARENG database, helping to identify root causes of issues and supporting the development of robust solutions to improve this area.
This role will give you the opportunity to directly impact the fund services delivered to our children and with a personalised development plan, you will be supported to evolve in the career you want.
Key accountabilities:
- Managing the process of uploading data onto the CARENG database so that all supporter transactions, contact details, preferences and other data are continually updated and always accurate, meeting set targets to ensure visibility to the teams within Fundraising & Marketing of the performance/status of imports
- Supporting the development of robust processes that drive improvements in data integrity ensuring improved reliability of the data held on CARENG
- Ensuring compliance with all relevant laws, e.g. true and proper capture of Data Protection preferences, correct capture of Gift Aid Declarations
- Working with key suppliers and internal account managers to ensure they deliver the services promised, with the efficient and timely transfer of data to agreed protocols
- Supporting the development of the CARENG database to meet the continually evolving needs of the user, including the testing of any database upgrades
- Supporting the development of processes for new products including: sense-checking Import briefs, scoping out requirements and devising processes for the accurate and timely import of data to meet both fundraiser and supporter expectations
- Ensuring all business rules and processes, including user guides, are thoroughly documented and signed off by the business
- Supporting the work to identify improvements to processes that exploit opportunities for increased efficiencies and automation using Talend, our ETL automation software, helping to reduce the need for manual intervention as much as possible
- Working closely with colleagues in the wider Supporter Data and Operations Department to provide coherent, practical and valuable support to internal clients
- Running, as required, selections & extracts from the CARENG database following predefined processes
- Provide front end CARENG training for Fundraisers.
Essential Technical Skills:
- Good understanding of and experience in using relational databases
- Thorough attention to detail, ensuring complete accuracy, even when under pressure
- Experience and skill at managing, developing and communicating data protocols, file transfer arrangements and data integrity
- Excellent and proven communicator with the confidence to explain technical issues in a simple and engaging manner to a wide range of audiences, through a variety of means
- Strong problem solver, able to deliver innovative and effective solutions
- Resourceful at managing own time, especially balancing routine work with more complex projects to ensure everything is completed to schedule with total accuracy
- Strong numeric and verbal reasoning skills
- Experience using the CARENG database and Talend software (desirable)
- Expertise in managing large scale imports
- Confident in using SQL
- Confident in using MS Access.
Personal Skills:
- Strong and collaborative team player
- Proactive, resourceful and flexible with the ability to prioritise heavy workloads to meet tight deadlines.
Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.
What we do
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