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The London Library, St. James's (On-site)
c.£37,500 per annum, plus benefits
Posted today
Closing in 7 days
The Royal British Legion, London (Hybrid)
£54,452 - £59,452 per year
Posted today
Closing in 6 days
Institute of Physics, Greater London (Hybrid)
£41,500 - £43,500 per year
Posted today
USPG, London (On-site)
£37,229 - £40,580 per year
An exciting opportunity for a passionate new team member to shape and support mission programmes across Africa.
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ScotsCare, London (Hybrid)
£36113
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Pragya, London (Hybrid)
£27,500 - £30,000 per year
Seeking an enthusiastic individual committed to grants fundraising in the UK and Europe for international development across Asia and Africa
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Social Interest Group, London (On-site)
£60,000 per year (Full Time Equivalent) +Benefits +Pension
We're looking for a HCPC registered Psychologist to lead on psychological interventions within our criminal justice service! 8B Equivalent
Posted today
Yusuf Islam Foundation Schools, London (On-site)
£27,563 - £29,216 per year to be pro rata
Professional receptionist needed to deliver outstanding administrative and front desk support.
Posted today
Yusuf Islam Foundation Schools, London (On-site)
£27,563 - £29,216 per year to be pro rata
Seeking a proactive, detail-oriented PA to support the Headteacher in a busy and purposeful school setting
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MSI Reproductive Choices UK, London (Hybrid)
£42,213.2 - £51,078.0 per year depending on experience
Join MSI UK as an HR Business Partner – Shape Our People Strategy and Our Future
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Balance (Support) CIO, London (On-site)
£31,814.6 per year
We are looking a reliable Support Worker/Driver to join our Day Centre in Wandsworth.
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Page 3 of 60
St. James's, Greater London (On-site)
London, Greater London
c.£37,500 per annum, plus benefits
Full-time
Permanent
Job description

Reception Supervisor

c.£37,500 per annum, plus benefits

St James’s Square, London SW1

35 hours per week, Monday to Friday, 9.30am - 5.30pm, with occasional Saturday and evening work.

About The London Library

For over 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word.

We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.

About the Role

We are seeking a Reception Supervisor, responsible for the efficient running of the Library’s Reception ensuring an excellent customer service experience is provided to members of, and visitors to, the Library throughout our opening hours.

In this pivotal role, you will:

· Manage our small team of Membership Assistants who cover the main entrance reception desk

· Answer questions about membership and services in person, by phone and email, giving tours to prospective members and assisting with membership processing and administration.

· Liaise closely with the Membership and Marketing departments, ensuring that Reception staff are aware of current member offers and other activities relevant to the recruitment and retention of members.

About you

· Good general education to at least A-Level standard or qualified by experience, with a good level of literacy and numeracy (GCSE English and Maths at grades A-C or equivalent)

· Proven experience of supervising staff that provide excellent customer service in a customer-service environment, preferably in the charity, cultural or Not For Profit sector.

· Exceptional inter-personal and communication skills with the ability to convey information clearly and courteously, face to face, by telephone or email.

· Successful performance management experience, ensuring that you can lead and contribute effectively to the team and be able to organise your own and others work and time effectively.

Personal attributes include:

· Pleasant, approachable, welcoming, helpful, and responsive even under pressure

· Being flexible, willing to turn a hand to whatever needs doing on occasion, whilst being patient, resilient and with a good-humoured approach to problem-solving is essential.

· You enjoy meeting and developing relationships with people and have a proven track record of defusing challenging situations.

Why Join Us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you’re passionate about delivering an exceptional Membership experience and want to use your skills to help drive the success of The London Library, we’d love to hear from you!

Please note:

· The Library welcomes applications from all sectors of the community. All applicants will be considered on the basis of their merits and abilities for the post.

· We can only consider candidates with the current right to work in the UK.

· We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

Closing date: 08 April 2026 @ 12:00pm

Interviews: 13 and 14 April 2026

Organisation
The London Library View profile Organisation type Registered Charity Company size 0
Posted on: 18 March 2026
Closing date: 08 April 2026 at 09:44
Job ref: LL/26/02
Tags: Administration, Customer Service, Operations, Customer support, Facilities, Office Management, Governance / Management