Jobs in dudley or west midlands

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

The future of CCT’s outstanding collection of historic churches depends on us supporting communities around our churches caring for, opening, using and raising money for them. The Lead Local Community Officer will play the prime role in ensuring that local people are engaged, recruited, trained and supported.

The Lead Local Community Officer will lead the regional team of Local Community Officers to support, recruit, liaise with and develop volunteer and community supporters to care, open, use and raise money for the CCT’s collection of historic churches.

They will head the Church Planning process for the region, ensuring every church maintains and develops their co-created Church Plan.

The closing date for receipt of applications is 9am on Friday 12th September 2025.

The interviews will take place in Northampton on Tuesday 23rd September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

 As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

We are seeking a highly motivated and organised individual to join our team as a Community Fundraising Officer to cover the North of the UK.

In this role, you will be an integral member of the Events and Community Fundraising Team. You will work closely with a team of field-based colleagues providing support, ensuring the growth of income and development of long-term relationships with supporters.

Your responsibilities will include supporting the Community Fundraising team, with administration as well promoting fundraising products and campaigns, providing an inspiring supporter journey to our fundraisers, and handling and reporting on data.

 You will have the opportunity to learn community fundraising skills, multi-channel marketing and supporter journey techniques as well as developing strong admin processes which support the growth of income across the team.

In this role, you will need to be self-motivated and adaptable to the needs of a fast-moving team and workload. Autonomy and creativity will be vital. As the face of the charity, building strong relationships with colleagues and supporters will be essential, as you collaborate with different teams and stakeholders.

You will be responsible for providing a fulfilling and memorable experience to valued supporters. Travel within the region will be required to meet with our supporters, the wider team and assist at events throughout the year (this may include some evenings and weekends).

Main tasks and responsibilities

1. Fundraising Support

· Check current platforms to collate daily registrations and assign to appropriate region

· Manage Facebook donation report through GivePanel

· Monitor Community Fundraising email inbox, contact supporters and fulfil fundraising pack requests

· Assist with the regional running portfolio and steward runners

· Answer and respond to enquiries on the fundraising hotline

· Assist the community fundraising team with admin, marketing, and stewardship

· Manage our offline fundraising materials through our fulfilment partner, ordering replacement materials when needed

· Contribute content for regional social media

· Ensure all fundraising activities operate within best practice, regulatory guidelines and comply with health and safety requirements

· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and other relevant legislative requirements.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Remote with travel across the North of the UK

Closing date: Sunday 24 August

NB:  Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.. 

Please download the job description to see full role responsibilities

 

Salary: £28,900 – £37,000 (plus £312 home-office allowance)
Contract: Permanent, full-time
Location: Remote – Home based
Closing date: Sunday 17th August
Benefits: 26 days annual leave (rising with service), generous pension contributions (matched 4% or 6%), HolidayPlus scheme, enhanced family leave, employee discounts, health cash plan, and more

Are you a meticulous and motivated events professional looking to take the next step in your career? We’re excited to be working with Barnardo’s, the UK’s largest children’s charity, as they recruit a proactive and detail-oriented Special Events Executive to join their growing Special Events team.

This is a fantastic opportunity to be part of a small but ambitious team driving a key growth area of fundraising. You’ll support the delivery of high-value, high-profile events, working closely with Event Managers on everything from planning and logistics to guest communications and on-the-day coordination. You’ll also take ownership of smaller solo events and help develop new income streams through beneficiary-led activities.

This role offers variety, challenge, and the chance to make a real impact. You’ll be involved in the full event cycle and play a key role in shaping the supporter experience, ensuring every detail is delivered to the highest standard.

To be a successful Special Events Executive, you will need:
 

• Experience supporting or delivering events, ideally within the charity or corporate sector
• Excellent organisational skills and the ability to manage multiple priorities across several projects
• Confidence managing budgets, volunteers, and external suppliers
   

If you’d like an informal chat about the role, please call and ask to speak to Jake.

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We use our deep sector knowledge and experience to match candidates with the most suitable roles. Our relationship-led approach means we work ethically and supportively to help people find their perfect role in the not-for-profit sector.

We’re committed to improving equality across the sector — you can read more about our diversity pledge on our website.

Please note, if enough applications are received, the charity reserves the right to close the application period early.

Position Title: Helpline Supervisor
Reports To: Helpline Manager / CEO
Salary: £36,000 per annum, plus pension and employer NI contributions
Hours: 40 hours/week
Contract: Permanent, full-time, flexibility required in work hours
Location: Remote / Office-based – some evening/weekend work required

Role Purpose:

The Helpline Supervisor will provide support, guidance and supervise the helpline advisors and in the future helpline volunteers. The role will further provide emotional support and debriefing for the helpline advisors and volunteers during each helpline shift and when appropriate after each reported incident. They will also oversee the quality of service and ensure each report is dealt with appropriately to a high standard and that reports are logged appropriately recording all relevant information, ensuring data is protected and all procedures are followed.

Role Responsibilities:

• Provide day-to-day supervision, guidance and emotional support to helpline advisors.
   

• Monitor call logs, case records, and system reports to ensure quality and flag complex or urgent cases.
   

• Ensure safeguarding protocols are followed and lead on referrals involving serious risk or protection concerns.
   

• Deliver pre-shift briefings, post-shift debriefs, and facilitate reflective practice sessions.
   

• Coordinate rotas and ensure adequate shift coverage.
   

• Support the recruitment, onboarding, and ongoing training of helpline staff (and volunteers when).
   

• Promote staff wellbeing and implement trauma-informed approaches in staff support.
   

• Liaise with external agencies and partners to strengthen referral pathways and collaborative responses.
   

• Lead on service improvement by identifying trends, risks, and areas for development.
   

• Monitor and analyse service data to contribute to internal reviews and funder reporting.
   

• Ensure compliance with data protection, confidentiality, and safeguarding standards.

• Undergo regular training in trauma-informed approach, safeguarding, anti-Muslim hate and any other relevant topics.
   

Person Specification:

• Supervisory or senior experience in helpline, casework, or support services.
   

• Proven ability to provide emotional and professional support to frontline staff.
   

• Experience in handling safeguarding referrals and risk assessments.
   

• Trauma-informed approach and working knowledge of hate crime, discrimination, and support needs.
   

• Strong understanding of anti-Muslim hatred and Islamophobia.
   

• Excellent understanding of British Muslim communities, their diversity, and everyday practices.
   

• Excellent interpersonal, leadership, and communication skills.
   

• Strong organisational skills and ability to manage competing priorities.
   

• Experience using communication and case management platforms (e.g., RingCentral, Zoho, Microsoft 365) is desirable but not necessary.
   

• Experience in monitoring, evaluation, or impact reporting is desirable.
   

• Commitment to equality, diversity, and inclusion.

• Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
   

• Enhanced DBS check required (to be obtained on your behalf if your application is successful).
   

Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.

Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid-August to early September. To apply, please send your CV and cover letter, Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.

This role at Relate - Family Action

Relate at Family Action is here to promote safe, supportive relationships for all and support everyone to strengthen the relationships that mean the most to them.

For over 150 years Family Action has seen first-hand the power of family to shape lives, for better and worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. Whatever family means or looks like to us, ultimately, it's relationships that matter – and the quality of our relationships affects the quality of all our lives.  

This is a pivotal role responsible for crafting and executing strategies and campaigns that promote both the Relate brand image and overall marketing efforts to support the achievement of sales targets across a range of counselling services (both B2C and B2B), training products, charity retail outlets and other income streams.

We are looking for a marcomms ‘all-rounder’: someone who can take a strategic view as well as being ‘hands-on’ in the delivery of marketing support to the wider Relate team. 

We have an exciting opportunity for a Behaviour Change caseworker to join the New Era team in Staffordshire, working on a casual basis, we anticipate this to be around 4-6 hours per week as and when required.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability?

If yes, then we'd love to hear from you…

About the Role:

This role is based in Stafford but will work flexibly across Staffordshire and Stoke-on-Trent, you will be covering early evening and weekend delivery of the service.

As a Behaviour Change caseworker you will be:

• Working with perpetrators of domestic abuse
• Delivering interventions in person, individually or as part of a group
• Assessing risk and needs at all times; ensuring the safe delivery of service
• Working alongside the integrated victim service to co-ordinate delivery of services

You will need:

• A genuine belief in behaviour change
• Personal resilience, good communication and interpersonal skills
• Good understanding of domestic abuse and its impact on victims and families

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are looking to recruit a Head of Major Projects and Programmes to join our team based at our Midlands site. You will join us on a full-time, permanent basis. In return, you will receive a salary of circa £55,000 per annum. 

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

Purpose of the Head of Major Projects and Programmes role:

We are looking for an experienced Head of Major Projects and Programmes to join the Museum team at an exciting time as we deliver the £28M Inspiring Everyone: RAF Museum Development Programme, supported by the National Lottery Heritage Fund.

You will lead and champion the delivery of this programme and agreed major projects to budget, defined deadlines and to the highest quality standards.

Key responsibilities of our Head of Major Projects and Programmes include:

• Supporting the Senior Leadership Team in the development and delivery of major projects and programmes (capital projects and engagement)
• Project managing agreed major projects and programmes including the Delivery Phase of the Inspiring Everyone: RAF Museum Midlands Development Programme
• Leading and motivating staff and volunteers ensuring plans are progressed successfully
• Being an active member of the Senior Management Group working as part of the team to lead and model good practice across the organisation
• Ensuring effective communication with all stakeholders, both internally and externally to build and maintain partnerships
• Working closely with other departments to deliver museum-wide programmes and objectives
• Working to reduce operational costs and maximise resources whilst maintaining standards of products and services
• Upholding both the spirit and letter of the Museums Association’s Code of Ethics

What we are looking for in our Head of Major Projects and Programmes:

• Demonstrable experience in developing, project managing and delivering major projects (capital and engagement activity) in a museum or heritage environment
• Demonstrable experience in project budget setting and management with budgets of more than £5M
• Is able to inspire team to engage with the long-term vision and purpose of the Museum.
• Delegates decision making to the right level within team
• Willing to make difficult decisions, pragmatically weighing up the complexities against the need to act and demonstrates resilience in communicating and implementing decisions
• Pushes themselves and team to achieve, setting a clear plan and objectives and ensuring they/their team stay focused
• Demonstrates positivity in relation to change and encourages team to embrace change
• Demonstrable experience of developing and delivering National Lottery Heritage Fund supported projects
• Prince2™ Practitioner/ MSP™ Practitioner or equivalent experience

Closing Date: 26th August 2025 at 10am
Interviews will take place on: 5th September 2025 and 10th September 2025

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force's story continues to enrich and inspire current and future generations. We would love to hear from you!

Are you a tenacious, determined, relationship focussed fundraiser with experience in securing high-value partnerships?

Do you want to be part of a team who are committed to changing childhoods and changing lives?

Barnardo's Partnership Development Team recently launched a new operating plan and are looking for a New Partnership Manager to join our dynamic, ambitious team to build impactful, strategic partnerships which are helping children and young people feel safer, happier, healthier and more hopeful.

Job Purpose:

• Secure new multi- faceted, high- value, long- term corporate partnerships, which align with Barnardo's strategy and increase charity income.
• Collaborate across internal teams to develop innovative, bespoke, strategically aligned proposals which maximise partnership income and additional value.
• Take a proactive approach to stewardship; develop effective networks in relevant business communities, with internal teams and trustees to maintain engaged, flexible pipeline of prospects.

This role is working closely with and reporting to the Senior New Partnerships Manager. The Partnership Development team sits within the wider Relationship Fundraising team which includes; Corporate Account Management, Trusts and Foundations, Philanthropy, Appeals and Special Events.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Birmingham Custody Suites - Co-located with the Cranstoun and St Giles across West Midlands

Ref:  CWA 251

Closing date: Thursday, 4th September 2025 at 11.00pm.

Due to the nature of this role, we are looking for female applicants only. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

Are you a proactive, collaborative and empathetic individual with a proven record of providing support, advice and advocacy to vulnerable clients?  Do you have a sound understanding of the issues faced by females involved, or at risk of becoming involved, in the criminal justice system and those requiring drug and alcohol treatment interventions?

If so, join St Giles as our Caseworker, where you will deliver personalised one-to-one support through an intensive four to six-week casework programme, which will focus on key resettlement pathways and address the complex needs of women at risk. 

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As our Caseworker, you will provide a comprehensive and holistic assessment which links arrest to accessing community support, bringing police custody and community together in collaboration to support and or divert women from further offending.  This will involve delivering an outreach service that includes advocating on behalf of women, providing a practical service that will include supporting access to drug and alcohol treatment services, health services, community services, learning support and addressing the importance of healthy relationships. 

We will also rely on you to provide consistent intensive support that positively enables women to engage effectively with other community-based professionals to build a wider diverse support network and to undertake assessments and produce action and risk management plans for clients. Developing effective relationships with all relevant agencies, building an understanding of key referral routes, actively promoting good partnerships, and sourcing and developing joint working opportunities at all levels of the project is also a key duty.

What we are looking for

• The ability to assess clients’ needs and provide client led support

• The ability to calculate risk and implement safety procedures when engaging with vulnerable female clients in the community

• An awareness or understanding of the issues raised when working with women in police custody or a similar area

• The ability to use monitoring systems to record all aspects of the project including actions, outcomes and referrals and demonstrate achievement of targets

• Excellent interpersonal, relationship-building and communication skills, verbal and written

• A professional, collaborative and flexible approach to your work. 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment. 

Due to expanding the team, we are currently recruiting Catering Assistant at Galanos House, in Southam, Warwickshire.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
Join our team as a Catering Assistant and play a vital role in providing high-quality food and beverage services. In this position, you will assist the catering team in preparing restaurant-quality meals for beneficiaries, visitors, and staff. You will also help maintain a clean and tidy kitchen environment at all times. In addition, you will support the Catering Supervisor with the daily operations of our dining rooms and bar, ensuring that everyone receives excellent service. Finally, you will provide catering support for special functions, open days, meetings, and events.
Galanos House is a CQC Outstanding Care Home, and we continually strive to improve and innovate working alongside the people that live in the home. It’s where our residents can form special bonds and make new like-minded friends. We’re pleased to be able to offer both nursing and residential care in the main home and support for people living with dementia in Poppy Lodge. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious cafe and a number of multipurpose spaces which host groups, activities & events.
What we offer:

- 22 days of paid annual leave plus bank holidays (pro rata)
- Generous pension with employer contributions up to 14% (salary sacrifice options available)
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependents leave
- DBS checks covered by us
- Free parking
- Access to internal and external learning and development opportunities
- Rewards hub with exclusive discounts

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Apply now to become part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Due to expanding the team, we are currently recruiting Cafe & Dining Assistant (12 months fixed term) to our Nursing and Residential units at Galanos House, in Southam, Warwickshire.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
Join our team as a Cafe & Dining Assistant and play a key role in the day-to-day operations of our dining rooms. You'll work closely with the Cafe & Dining Supervisor to provide high-quality food and beverage service to our beneficiaries, visitors, staff, and volunteers. In this role, you will prepare and serve food and beverages to a consistently high standard and deliver excellent service in our main dining areas, meeting rooms, and at private functions. You will also ensure strict adherence to food hygiene and health and safety regulations, completing daily checklists including temperature checks for fridges and chilled counters. This is a great opportunity to make a real difference and contribute to a welcoming and supportive environment.
Previous experience of working in a similar environment is essential for this role.
Galanos House is a CQC Outstanding Care Home, and we continually strive to improve and innovate working alongside the people that live in the home. It’s where our residents can form special bonds and make new like-minded friends. We’re pleased to be able to offer both nursing and residential care in the main home and support for people living with dementia in Poppy Lodge. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious cafe and a number of multipurpose spaces which host groups, activities & events.
What we offer:

- 22 days of paid annual leave plus bank holidays (pro rata)
- Generous pension with employer contributions up to 14% (salary sacrifice options available)
- Life assurance of 3 times your salary
- Enhanced sick pay
- Paid carers and dependents leave
- DBS checks covered by us
- Free parking
- Access to internal and external learning and development opportunities
- Rewards hub with exclusive discounts

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Apply now to become part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About us

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

National Energy Action’s teams are supportive, knowledgeable and dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives every day.

The role

This is a time of unprecedented demand for our services. We have a fantastic opportunity for someone to join us as a Benefits Adviser on either a full or part time basis. Job Share applications are also welcome.  Full time hours are 37 hours per week.

We’re looking for an experienced and knowledgeable professional to help us deliver our work programme and build our profile amongst regional stakeholders. The post-holder will deliver projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.

This is a highly rewarding role where knowledge and experience are key. You will provide accurate, comprehensive benefit entitlement advice and support to householders, ensuring they receive the help they need.  From initial consultation to form completion, you will be responsible for offering guidance across multiple channels – by phone, online and in person.

National Energy Advice’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident.  You will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.

What you will need to succeed

National Energy Action is seeking skilled and experienced individuals to join our team in a pivotal role supporting low income and vulnerable households.

You will have a strong background in providing welfare benefits advice and expert advice on welfare rights, including entitlements, systems, claim processes and current legislation and practices; all tailored to individual client circumstances.  You will have demonstrable experience of providing welfare benefits advice via telephone and face to face is essential.

You will need good organisational skills, excellent communication skills as well as an understanding of the challenges faced by low income, vulnerable or disadvantaged householders.

The role of Benefits Adviser will be part of the Communities Directorate and the postholder will report to the Benefits Entitlement and Claim Support Manager.

Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.

We are offering:

• £29,064 – £34,267 (FTE) – Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale.
• 11½% non-contributory pension.
• 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
• Flexible working arrangements including the opportunity for Hybrid working.
• Enhanced family friendly payments.
• Employee Assistance Programme.
• Employee benefits platform.

We are seeking a compassionate and experienced Dining Supervisor (12 months fixed term) to manage the day-to-day operation of the Dining rooms ensuring they operate in an efficient and effective manner. You will also provide an exceptional standard of customer service ensuring that a food and beverage service is delivered to a high quality, restaurant standard.  Additionally, you will ensure food and beverage displays are well presented, menus are displayed, and dining rooms are clean, presenting a welcoming ambiance
 
Work pattern: 30 hours over 7 days including some weekend work
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.
What we are looking for:
To succeed in this role, you must hold a Level 2 Food Hygiene Certificate (or willingness to work towards). Experience in a similar environment with an excellent track record of hospitality management and customer service.is required, along with ability to prioritise tasks during peak periods and coping under pressure in a fast-paced environment.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
What we offer:

- 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands (remove for casuals)
- Range of courses delivered by learning specialists to support your development goals and objectives

Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating.  A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events. As part of our award-winning team, you will receive full support with training and personal development.
 
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We are looking for a Care Assistant who is dedicated to providing personalised support to our residents, always delivering care with empathy, respect and kindness.
Rate of pay: £12.86 to £13.06 per hour
We offer flexible working hours to fit your lifestyle, with part time and full time options available. Our full time shifts are 5 over 7 days, including weekends and bank holidays.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.
 
Key responsibilities of the role:

- Assist with personal care and daily routines of residents
- Ensure residents' comfort and dignity at all times
- Support with mobility, nutrition, and medication as needed
- Create and maintain a safe and welcoming environment
- Maintain accurate care records
- Communicate effectively with residents, families, and healthcare professionals

You will have outstanding people skills, a friendly and positive attitude. We will provide the necessary support and training you need to thrive. An enhanced DBS check will be required for this role.
 
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
 
Employee benefits include:

- 22 days’ paid holiday per year plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Galanos House is one of six care homes, situated on the edge of Southam, a small market town in the heart of the Warwickshire countryside. Our care home has a CQC Outstanding rating.  A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, and support for people living with dementia. Adjacent to the main building is the Galanos community hub, which boasts a beautiful light and spacious café and a number of multipurpose spaces which host groups, activities & events. As part of our award-winning team, you will receive full support with training and personal development.
 
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
 
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
 
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.