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£60,000 - £70,000 per year
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St Luke's Hospice, Harrow (Hybrid)
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£60k - 65k per year
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Royal British Legion, Remote
£29,170 per annum
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Page 1 of 63
SE1, London (On-site) 16.55 miles
£53,000 - £53,746 per year
Full-time
Permanent
Job description

Location: London
Contract: Permanent, Full-Time
 

Are you a proactive IT professional with a passion for infrastructure, systems, and delivering reliable technology services? The ITF is seeking a Technology Infrastructure Support specialist to join our Systems, Digital and Data Department, supporting the delivery and maintenance of core IT infrastructure across our global organisation.

This is an exciting opportunity to play a key role in ensuring our technology environment is secure, efficient, and fit for purpose, supporting colleagues across an international network.

About the Role

As the Technology Infrastructure Support Specialist, you will work as part of a collaborative global IT function, supporting the organisation’s infrastructure, systems, and core technology services.  This is a hands-on role requiring a broad technical skillset and the ability to work across infrastructure, security, cloud services, end user support and project delivery.

Working in a hybrid London-based role, you will be comfortable moving between infrastructure management, security initiatives, project delivery and operational support. You will act as a technical lead for infrastructure and security related activities, provide third line support for complex issues, and work closely with colleagues and suppliers to support the delivery of IT initiatives that enhance user experience and organisational effectiveness.

Key responsibilities include:

Infrastructure & Systems Support

  • Support the maintenance, monitoring, and performance of IT infrastructure, systems, and networks.
  • Assist in the delivery of infrastructure upgrades, improvements, and projects.
  • Troubleshoot and resolve technical issues related to systems, hardware, and connectivity.

User & Technical Support

  • Provide technical support to users where required, working closely with the wider IT team to ensure seamless service delivery.
  • Support the setup, configuration, and maintenance of devices and systems.

Security & Compliance

  • Support IT security protocols and ensure systems are maintained in line with organisational policies and best practice.
  • Assist in identifying and escalating risks, vulnerabilities, and incidents.

Collaboration & Continuous Improvement

  • Work collaboratively with global IT colleagues to maintain consistent standards and processes.
  • Contribute to documentation, knowledge sharing, and continuous improvement of IT services.
  • Support the implementation of new technologies and tools.

About You

As a global organisation, we are seeking someone with a strong all-round technical capability and a proactive approach to problem solving. You will be adaptable, willing to take ownership of issues, and confident working across multiple areas of technology. Most importantly, you will have a desire to continue developing your skills and experience while supporting colleagues across an international environment.

To be successful in this role, you will have:

Relevant IT experience:
Experience supporting IT infrastructure, systems, or technical environments, ideally within a multi-site organisation.

Technical knowledge:
Understanding of core IT infrastructure, including networks, systems, hardware, and cloud-based technologies.

Problem-solving skills:
Strong troubleshooting ability with a proactive and solutions-focused approach.

Communication skills:
Ability to communicate technical information clearly to both technical and non-technical users.

Security awareness:
Understanding of IT security principles and best practice.

Collaborative approach:
Ability to work effectively as part of a team and contribute to shared goals.

Why Join Us?

This is a great opportunity to develop your career within a global, values-driven organisation. You’ll work as part of a supportive and collaborative IT team, contributing to meaningful work that supports colleagues and operations worldwide.

Application resources
Organisation
International Transport Workers Federation (ITF) View profile Organisation type Non Charity Employer Company size 101 - 500

Every day transport workers keep the world moving – connecting millions of people across our cities and countries

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Posted on: 18 June 2026
Closing date: 02 July 2026 at 23:00
Tags: IT, Information Management

The client requests no contact from agencies or media sales.