Jobs in Epping

A rewarding opportunity has arisen at Sister Circle to support the onboarding and the overall journey of our volunteers.

As Volunteer Training and Support Officer, you will help create welcoming, well-organised learning spaces that enable volunteers to feel confident, supported, and connected in their role. You will coordinate training logistics, prepare materials and resources, support volunteer recruitment and onboarding, and ensure the smooth administration of the programme.

Working within the Volunteering Team and the wider team, you will help our volunteer programme grow and thrive within the communities we serve.

This role would suit someone who enjoys bringing people together, building relationships, and ensuring that the practical details behind a programme run smoothly.

We are looking for someone who:

• Has experience coordinating training sessions, events or similar activities.
• Is confident managing administrative processes, logistics, and records.
• Enjoys building relationships with volunteers and community partners.
• Communicates clearly, warmly, and with empathy.
• Understands trauma-informed, inclusive and culturally responsive practice.
• Can work both independently and collaboratively within a small team.
• Is organised, proactive, and able to manage multiple priorities.

Desirable: experience working with volunteers or supporting marginalised communities; ability to speak a community language such as Bengali, Urdu, Romanian or Polish.

 

How to apply

 Please submit your CV and a cover letter (maximum 1 page) outlining how your experience and skills meet the criteria for the role..

Deadline: 12pm on Wednesday 6th, May 2026

This role is open to female applicants only as permitted under Schedule 9, Paragraph 1 of the Equality Act 2010. The successful candidate will be required to complete an enhanced DBS check.

We’re looking for a hands-on General Manager to lead an exciting new social enterprise in Lambeth — combining a busy bike repair workshop with a welcoming community café.

This is a unique opportunity to run and grow a business that not only serves the local community but also supports people with mental health challenges and other barriers to employment to gain skills, confidence and move into work.

You’ll oversee the day-to-day running of the bike shop and café, balancing commercial performance with meaningful social impact. This is a varied, fast-paced role where you’ll need to be proactive, organised and happy to get stuck in.

Abbevilles Bikes is part of First Step Trust, a charity with over 30 years’ experience supporting people into employment.

Key responsibilities:

• Leading daily operations across the bike shop and café
• Managing a small team and supporting volunteers
• Driving sales and working towards financial sustainability
• Delivering excellent customer service and building local relationships
• Supporting on-site training and development activity

What we’re looking for:

• Experience managing a service, project or small business
• A hands-on approach and confidence taking ownership
• Strong organisational and people management skills
• A commercial mindset with a passion for social impact

You don’t need to be a bike expert — just a willingness to learn.

What we offer:

• The chance to build and grow a new social enterprise
• A supportive and friendly working environment

Outreach Housing Support Worker 
Salary Banding: £28,893.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract
Hours: Full Time, 37 Hours Per Week 
Location: Hatfield / Hybrid / Hertfordshire travel  - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We’re a professional, passionate and supportive team, working together to prevent and relieve youth homelessness.

Make a real difference

You’ll deliver high‑quality housing advice to young people aged 18–24, helping them understand their realistic housing options and navigate moments of crisis. Working closely with colleagues and partners, you’ll support effective engagement to prevent current or repeat homelessness.

The young people we work with are inspiring and resilient, but often face complex challenges with little support. We’re looking for someone with empathy, patience and determination who can help them overcome barriers and move forward with confidence.

What you’ll bring

• A full, clean driving licence and access to your own vehicle
• A strong passion for supporting individuals with diverse and complex needs.
• Dedicated to providing inclusive and compassionate support to people from all backgrounds.
• A strong understanding of the challenges facing homeless young people
• Excellent interpersonal skills and the ability to engage and motivate young people
• Confidence managing varied workloads and competing priorities
• Strong organisation, record‑keeping and IT skills (Word, Excel, Teams, Outlook)
• A clear understanding of confidentiality, professional boundaries and integrity
• The ability to work independently and as part of a supportive team
• Flexibility in approach and a commitment to learning and development
• Knowledge of the voluntary sector (desirable)

What we offer

• A supportive, knowledgeable and collaborative team
• 25 days annual leave plus bank holidays (increasing to 28 with service)
• An extra day off for your birthday
• Holiday purchase scheme and hybrid working
• Mileage paid for work‑related travel
• People’s Pension and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay scheme (subject to eligibility)
• Ongoing training and development, including secondment opportunities
• Long service awards, refer‑a‑friend scheme and monthly staff draws (early finish or lunch with your manager!)

If you’re passionate about doing work that matters, take pride in supporting others, and want to be part of a charity where people genuinely care, we’d love to hear from you.

If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!

To apply please go to our website and click the link to apply.  We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV.  Please ensure you upload these documents to our recruitment portal to complete the application process.

Closing Date 30 April 2026.  Recruitment afternoon will be held on 5th May 2026 therefore please ensure you are able to be available and if successful there will be a further personal interview stage held on a date to be confirmed.    If you need any reasoable adjustments or access arrangements throughout the interview and application process please contact us and we will endeavour to support your needs.

To apply please go to our website and click the link for Outreach Housing Support Worker

Recruitment afternoon will be held on 5th May 2026, therefore please ensure you are available to attend this date and if successful there will be a personal interview stage held on a date to be confirmed.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

We are seeking a strategic and creative Communications and Engagement Manager to join our small but mighty team. As the only completely independent member body in the criminal justice sector, we represent 200 charities, academics, legal experts, and individuals with lived and professional experience. This is an exciting, varied role where you will build the CJA’s profile, amplify the vital work of our members, and help drive systemic change at a pivotal moment as we approach our 20th anniversary.

The Criminal Justice Alliance (CJA) is seeking a strategic and creative Fundraising and Impact Manager to join our small but mighty team. As the only completely independent member body in the criminal justice sector, we represent over 200 charities, academics, legal experts, and individuals with lived and professional experience. This is a brand-new, high-impact role created at a pivotal moment as we approach our 20th anniversary and begin developing our 2027-30 strategy.

Finance Assistant

Ref: LL/26/03

c.£31,230 per annum, plus benefits

St James’s Square, London SW1 (with flexibility in line with hybrid working policy)

35 hours per week, Monday to Friday, 9.30am - 5.30pm

About The London Library

For over 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million volumes, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word.

We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity. We have over 7500 members and charitable turnover of circa £5m per year.

About the Role

We are seeking an experienced Finance Assistant to join our not-for-profit Finance Team. The role is responsible for the day-to-day processing and recording of Library transactions including receipts and payments, effectively, efficiently and accurately.

In this pivotal role, you will:

· Create, manage, and maintain accurate and complete purchase ledger and sales ledger data, and ensure supplier payments are made on time

· Manage entries in the Continia document-capture accounts payable system and Microsoft Business Central finance system

· Maintain a logical audit trail for all transactions

· Assist with preparation and processing of payroll

· Support the Library’s staff and budget holders

About you

We are looking for someone who

· Has demonstrable practical experience of effective purchase/general/sales ledger operations and management of financial processes in a not for profit and/or membership organisation

· Is fluent in the use and understanding of accounting software for medium sized entities/charities (Microsoft Business Central preferable)

· Has experience of supporting payroll processing (preferably in Sage)

· Has experience with Microsoft Dynamics or other CRM software for membership and/or charitable donations data 

· Has demonstrable ability to work both effectively as part of a team, and to work independently

· Is able to plan, prioritise and carry out routine work to a consistent standard, with attention to detail and meticulous concern for accuracy

· Has good interpersonal and communication skills; able to convey information clearly and courteously, in person, by phone and in writing

· Will bring excellent IT skills (MS Office especially Excel, email, internet)

Personal attributes include:

· Pleasant, approachable, helpful, and responsive even under pressure

· Flexible, adaptable and with a good-humoured approach

Why Join Us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you’re passionate about delivering an exceptional Finance experience and want to use your skills to help drive the success of The London Library, we would love to hear from you!

Closing date: 11 May 2026 @ 12:00pm

Interviews: 18 May 2026: First Round - Online via Teams,

20 May 2026: Second Round - In person at The London Library

Please note:

· All applicants will be considered on the basis of their merits and abilities for the post.

· We can only consider candidates with the current right to work in the UK.

· We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

· Support for studies towards a professional qualification may be available for the right candidate

We are the New Organising Collaborative, conveners of the New Organising Conference - a groundbreaking initiative aimed at building collective power to advance social justice. This event brings together a diverse group of participants — including trade unions, community organisers, non-profits, academics, lawyers, and journalists — all with a shared commitment to workers' rights and community organising.

Held annually over a weekend, the Conference fosters learning, inspiration, and collaboration. In September 2025, 60 individuals delivered 44 different sessions to an audience of 130 attendees. As the Conference preparations ramp up, we are looking for a dedicated Event Coordinator to join our team. You will be involved in all aspects of outreach for the Conference, including social media, as well as managing registrations, and trouble shooting at the Conference itself (with plenty of time to enjoy the sessions.) Please note: only apply if you are able to start by the end of May (preferably sooner) and are UK based.

We are looking for someone who:

• Is able to hit the ground running
• Has strong attention to detail and loves systems
• Has the flexibility to cover a range of tasks
• Has experience of working independently
• Has proven success with outreach via social media
• Has a persuasive, constructive communication style
• Is familiar with website editors (e.g Squarespace) and graphic software (e.g Canva)

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator. 

This is an exciting and stimulating opportunity for a talented self-starter to join a small, capable operations team who play a pivotal role in member engagement and retention. With a focus on delivering an excellent experience to members, you will be the first point of contact for RCR members, putting them at the heart of everything you do. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes, whilst ensuring that every interaction has a positive impact on our members. You will be efficient, responding promptly to all requests and deliver strong data integrity for membership with your exceptional attention to detail.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. And if you aren’t currently in an administrative role, but think you have the right skills and experience to succeed, we’d encourage you to apply.

What you will do: 

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes using our CRM throughout the membership lifecycle from recruitment to retention. 
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members. 
• Support the Membership Events Coordinator to deliver outstanding membership engagement events. 

What you need:

• Demonstrable experience of providing exceptional customer service.
• Experience of managing administration processes efficiently.
• Experience of using and maintaining a CRM database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
• Good working knowledge of Microsoft packages.

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Royal College of Radiologists is seeking a Service Desk Support Coordinator to join our high performing and well respected IT team. The team supports both day to day office users and the College’s expanding, business critical examinations operations, which represent a significant part of our income and reputation.

This role is central to the delivery of excellent IT services. You will provide 1st and 2nd line support to end users, contribute to the ongoing maintenance of our IT infrastructure, and work closely with a wide range of internal and external stakeholders. Your focus will always be on delivering outstanding customer service, meeting Service Level Agreements (SLAs), and ensuring a positive experience for every user.

As the Service Desk Support Coordinator, you’ll be the approachable and knowledgeable face of IT at the Royal College of Radiologists. Acting as the first point of contact, you’ll support staff, Officers, Examiners, and remote users with IT and Audio Visual systems. From resolving technical issues and managing service requests, to supporting high stakes examinations and ensuring meeting spaces run flawlessly, your work will have a visible and meaningful impact across the organisation.

If you’re passionate about technology, thrive in a service focused environment, and enjoy solving problems, this is an excellent opportunity to contribute to a respected and forward thinking professional body.

What you’ll do:

• Provide responsive, customer focused IT support via Freshdesk, Microsoft Teams, email, phone, and in person
• Log, manage, and resolve IT support tickets in line with agreed SLAs
• Support a wide range of technologies including Windows, macOS, Microsoft 365, Active Directory, and mobile devices
• Assist with user onboarding, training, and the creation and upkeep of technical documentation
• Deliver reliable Audio Visual and video conferencing support for meetings and events
• Provide IT support for examinations and events, occasionally outside standard working hours
• Work collaboratively with HR, Digital Products teams, and external technology partners

What you’ll need:

• ITIL Foundation certification or equivalent practical experience in IT Service Management
• Hands on experience with service desk ticketing systems and supporting Windows and macOS environments
• Working knowledge of Microsoft 365, Active Directory, and end user device support
• Strong troubleshooting skills across hardware, software, and basic networking
• Excellent communication skills with a customer first mindset
• A proactive, self motivated approach and a genuine enthusiasm for learning and development
• A commitment to data protection, information security, and sustainable working practices

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

ID 1763 — Deputy Head of HR (Operations and Systems)
Human Resources | Family Action Head Office, London (N1) with hybrid or home-working
29.6 hours per week (part time)
£42,562 – £46,703 FTE (£34,050 – £37,362 based on 29.6 hours per week) per annum 
Plus £3,062 Inner London Weighting (if office-based) or £384 (if home-working)
Permanent contract

Make a real impact on the people who support families across the UK. As our new Deputy Head of HR (Operations & Systems), you’ll shape high‑quality HR services and drive improvements that help our teams thrive.
This is a rare opportunity to lead a newly created function, modernise systems and processes, and strengthen our organisation for the future.

We are flexible about hours and where this role is based. You can work from our London office (N1) with hybrid working or from home. Home-based staff ideally travel to London once a month, but this is desirable rather than essential.

About Family Action & the Role’s Impact

Family Action has supported people through challenge, change and crisis for over 150 years. We protect children, support young people and adults, and offer direct, practical help to families and communities nationwide.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

As our Deputy Head of HR, you will lead our HR Operations & Systems function, ensuring the delivery of efficient, high‑quality HR services. You’ll oversee and continuously improve core HR processes, systems (including iTrent) and our Payroll relationship. This role blends hands‑on operational leadership with the strategic insight needed to strengthen governance, streamline processes and build overall effectiveness.

If you have significant experience leading HR Operations, Shared Services or HR Systems teams, we would love to hear from you. Your ability to optimise systems and processes, deliver through others and translate operational insight into strategic improvement will make you a strong candidate.

We Want You to Apply — Even If You Don’t Meet Every Requirement

Family Action is a supportive, inclusive employer. If you’re unsure about applying because you don’t meet every point on the Person Specification, please do apply — we value your skills, experience and values, not just checkboxes.

People‑focused, can‑do, excellence and mutual respect aren’t just words for us – they guide every decision we make. If these values inspire you too, you’ll thrive here.

Benefits:

• 30 days’ annual leave (pro rata) plus bank holidays
• Up to 6% matched pension contributions
• Flexible working options from day one
• Enhanced paid sick leave and paid family leave
• Eye care and flu-jab vouchers
• Cycle to Work scheme
• Ongoing professional development and high-quality training

Closing Date: Wednesday 29 April 2026 at 23:59
(We may close early if we find a strong candidate, so early applications are encouraged.)

All appointments are subject to satisfactory Safer Recruitment checks.

Our Commitment to Equality, Diversity & Inclusion

We welcome applications from all sections of the community and will make reasonable adjustments during the recruitment process and in the workplace. We particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and candidates with disabilities as part of our commitment to increasing representation.

Candidates with a disability may apply under the Disability Confident Scheme for priority consideration if they meet the essential criteria.

We will reimburse reasonable travel costs for in‑person interviews.

Family Action typically appoints new starters at the starting point of the salary scale unless experience or exceptional circumstances justify a higher starting point.

We are ideally looking for someone who can join as soon as possible, but this is not essential — please apply regardless of your notice period.

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal using the application link, and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

Position: Supporter Care Coordinator                     

Salary: £27,000 - £28,500

Hours: Full time – 35 hours a week   

Contract Type: Fixed term for 12 months

Reports to: Supporter Care Manager                                 

Location: Shoreditch, East London (Hybrid Model) 

Key relationships: Fundraising Team; Operations & Finance teams, Database Team, Communications Team, Fulfilment Agency     

JOB PURPOSE

We are a team with a desire to provide excellent stewardship to our donors and maximise our fundraising potential in the UK. As the first point of contact, this role plays a vital part in ensuring our supporters receive a high standard of customer service.

You will manage our supporter care inbox and phone line, handling everything from donation enquiries to complaints with empathy and efficiency. You will also support with processing post and ensure our donors receive the appropriate acknowledgement for their support.

We are interested in hearing from candidates with a range of professional experience. If you possess empathy, patience, and strong communication skills, and have a passion for the refugee cause, please apply. Even if you do not meet 100% of the job specifications, we would still welcome your application, as we recognise that individuals bring unique perspectives and strengths to the role.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities  

• Manage and respond to those who contact UK for UNHCR directly by email, phone or mail and escalate queries where necessary.
• Deliver a first-class supporter experience and ensure each point-of-contact works to build and develop the engagement journey.
• Maintain accurate and up-to-date supporter records within the charity database, assist with data administration, and ensure data is handled in accordance with regulations.
• Champion supporter care best practice by resolving supporter pain points, sharing supporter insights and feedback with colleagues, and supporting fundraising teams in evaluating campaign performance to identify opportunities to improve the supporter journey.
• Assist with fulfilment agency briefs and quality control measures.
• Work with teams, agencies and third-party platforms to deliver donation processing and campaign fulfilment, ensuring efficient donor acknowledgment
• Support fundraising teams during emergencies.
• Support the fundraising team to deliver high quality in person events in as well as virtual stewardship events.
• Provide personalised in-house thanking for different supporter segments and deliver thanking initiatives such as a thankathons.
• Provide logistical and administrative support for supporter engagement activities and stewardship events, including coordination of materials, attendance lists and on-the-day support.

The above list is not exhaustive and the post holder may be required to perform duties that are not detailed above.

Personal Attributes and Experience

Essential Experience

• Experience of working in a customer care environment, interacting with supporters/customers.
• Experience of dealing directly with supporters/customers and remaining calm whilst responding to queries.

 Essential Skills/Knowledge

• Excellent written and verbal communication and interpersonal skills.
• Able to prioritise and manage multiple tasks within a collaborative team environment.
• Works effectively under pressure.
• A proactive self-starter with a drive and desire to learn and develop.
• A creative problem-solver who anticipates supporter needs.
• Passionate about UK for UNHCR’s work and want to help drive change and share this with others.
• Proficient in Microsoft Office Suite.

Desirable Skills/Experience (not compulsory)

• Experience using Salesforce or similar customer relationship management products/fundraising databases.
• An understanding of fundraising administration such as Gift Aid, marketing preferences, and direct debits.
• Experience of or interest in the charity sector, in particular humanitarian response/international development.
• Experience of working with an external fulfilment agency to deliver excellent customer service in a similar environment.
• An understanding of how to keep customer data safe and handle sensitive information responsibly, in line with relevant regulations.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (pro-rata).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Sunday 26th April

Interviews date: Week commencing 4th May 2026

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

This is an exciting new role within HFF Science Team and would suit an individual looking to apply their demonstrable experience of research funding processes, and their knowledge of the research environment and funding landscape. If you’re organised, adaptable and keen to make a positive impact on world-class research, we’d love to hear from you.

SENIOR FUNDING MANAGER, HUO FAMILY FOUNDATION

Salary: £60,000 per annum plus benefits

Reports to: Director of Research

Line manages: N/A

Location: Mayfair, London

Contract type: Permanent

Hours: Full-time 37.5 hours per week

Start date: August 2026

You must have the right or the permission to work in the UK. Please note that we are unable to offer sponsorship for this role. 

Closing date:  30 April 2026

Interview dates: during May 2026

ABOUT THE HUO FAMILY FOUNDATION AND ITS SCIENCE PROGRAMME

HFF is a grant-giving foundation based in London. Its mission is to support education, communities and the pursuit of knowledge. The Foundation’s current focus is in three main areas: education; the arts; and science.Since its inception in 2009, it has pledged over $100M to impactful projects in the UK, US and China.More information is available on our website.

The Trustees of the Foundation are supported by a small executive team of six.

The rapid rise and use of digital technology have permeated much of society and transformed the way many humans interact. There has been a broad array of research efforts, but the full implications - both positive and negative - on human physiology, psychology, behaviour, well-being and mental health remain unclear.  We believe there is an opportunity to help advance the research and the field of knowledge in this area. 

To this end, since mid-2024, HFF has established and will continue to grow a multi-year research portfolio in the UK and the US on the Effects of the Usage of Digital Technology on Brain Development, Social Behaviours and Mental Health in Children and Young People.  In 2025, we ran our first annual call and recently announced the outcome of these awards on our website.For our second annual funding round in 2026, we recently released an open call for proposals. 

As we continue to build our funding portfolio through annual funding calls, we are now looking for a Senior Funding Manager to join the small HFF Science Team in a permanent role. 

SUMMARY PURPOSE - WHAT YOU WILL BE DOING AND ACHIEVING

The Senior Funding Manager is a newly created role in the HFF Science Team.

You will work with the Director of Research and the Senior Programme Officer to administer the Foundation’s science portfolio of grants schemes, awarded grants and associated activities. You will manage and deliver the end-to-end grant application, review and award processes. You will act as a key point of contact for external liaison relating to the schemes. 

Working with the rest of the team, you will also help to develop and deliver events for Foundation grant holders. The role may require some domestic and international travel, including to meet grant holders for horizon scanning, monitoring and impact assessment purposes.

You may also contribute to the Foundation’s wider portfolio of work, and the delivery of our strategy.

IS THIS JOB FOR ME?

This is an exciting new role within HFF Science Team and would suit an individual looking to apply their demonstrable experience of research funding processes, and their knowledge of the research environment and funding landscape. You will lead and deliver the full funding cycle with its complex priorities with confidence. Strong communication, analytical skills and attention to detail are essential, along with the ability to build trusted relationships and work collaboratively. You will be part of a small team, so a pro-active and ‘hands on’ approach to all tasks will be necessary; collaboration and a willingness to support others are essential to success in this role. If you’re organised, adaptable and keen to make a positive impact on world-class research, we’d love to hear from you.

KEY RESPONSIBILITIES

As a Senior Funding Manager, you will: 

• Take a leading role on managing a diverse grant portfolio from pre-application to post-award, ensuring robust due diligence, clear communication with applicants, high-quality committee preparation, supporting good governance and decision-making, and smooth implementation of funding decisions.
• Provide proactive and collaborative funding operations support to the Science Team and other HFF colleagues.
• Lead, coordinate and deliver funding schemes and calls, setting timelines and workflows, and managing all aspects of associated funding committees to enable efficient, well governed decision making.
• Act as a trusted advisor, offering guidance to applicants and colleagues on funding policies, applicant eligibility, assessment processes, allowable costs and best practice.
• Oversee, coordinate and deliver high quality peer review and governance, selecting appropriate expert reviewers, managing conflicts of interest, ensuring timely and transparent assessments.
• Ensure effective post award grant management and continuous improvement, resolving complex queries, assessing change requests, monitoring compliance and progress, and contributing to process enhancements that support high quality funding operations. 
• Partake in monitoring and impact assessment purposes – annual reports, end of grant reports, etc.
• Liaise with other funding organisations, as appropriate, for example, on the operation of joint funding schemes.
• Contribute to the HFF Science’s wider activities, which may include developing and delivering events for HFF grant holders such as a mini conference or workshop. This may require some domestic and international travel.
• Contribute to the Foundation’s wider portfolio of work, including drafting and providing information for papers for meetings of the HFF Trustees.
• Perform any other duties that might be reasonably expected, and which are commensurate with this level of post. 

KEY KNOWLEDGE AND SKILLS REQUIRED

Education/Qualifications/Knowledge (essential)

• Educated to Bachelor’s degree standard (or equivalent) in a relevant science or public health subject
• A strong understanding of academic research activities in science
• An excellent understanding of procedures and best practice in research funding

Education/Qualifications/Knowledge (desirable)

• Educated to Master’s or PhD standard (or equivalent) in a relevant science or public health subject 

Skills (essential)

• Skilled team worker
• Highly numerate with strong analytical skills
• Excellent organisational skills
• Excellent communication (oral and written) and interpersonal skills
• Good IT (e.g. Microsoft suite, ChatGPT, and online databases) and presentation skills
• Robust stakeholder management skills – ability to quickly build and maintain the trust of internal and external stakeholders at all levels of seniority

Experience (essential)

• Proven experience (at least five years) as a funding manager or similar role 
• Experience of delivering research funding processes
• Extensive experience of using a grants management system
• Experience of planning, leading and delivering projects
• Connections and links to other funders and peers across the sector

Experience (desirable)

• Extensive experience of the Flexigrant grants management system

KEY STAFF POLICIES AND BENEFITS

• Annual leave allowance of 28 days per year plus bank holidays
• 10% employer contributions through the Foundation’s pension scheme 
• Private medical insurance and travel insurance
• Health cash plan
• Life insurance
• Flexible and hybrid working is possible
• Team away days and opportunities to engage with events and activities in the cultural sector
• Onsite breakfast and lunch

HOW TO APPLY

Please submit by the deadline via email an up-to-date CV, including information on your notice period for your current job, and answer the two application questions below to demonstrate that you meet the minimum requirements for the role. 

 Minimum Criteria

• Experience of academic research environments and educated to at least degree level in a relevant science or public health subject. 
• Previous experience as a funding manager or equivalent role in a research funding organisation.
• Extensive experience of using a grants management system.
• In relation to the funding of research, excellent organisational skills with the ability to prioritise and manage large workloads, and work to deadlines. 
• In relation to the funding of research, strong verbal and written communication skills, including the ability to summarise complex information, and tailor it for specific audiences. 
• Excellent stakeholder management skills - ability to quickly build the trust of internal and external stakeholders. 

 Application Questions

• Using examples, outline how you meet the minimum criteria for this role (up to 500 words).
• Provide specific details of up to two different initiatives or projects you have been directly involved in that are relevant to this role. For each activity, please use up to 250 words to describe your role (e.g. team leader, team member), the purpose of the activity (i.e. its aims), and the major contributions you personally made.

Ahead of applying, if you any questions about the role and/or would like an informal chat about the position, please contact the HFF Science Team via email.

The Girls’ Day School Trust (GDST) is a family of 23 independent schools and two academies, united by a shared mission to help girls learn without limits, so they go on to lead lives without limits. As pioneers in girls’ education, we are proud of our heritage and ambitious for our future. To fulfil our public purpose of reaching as many girls as possible, we have an ambitious fundraising strategy, focused on transformational bursaries and innovative learning, enabling girls from a wide range of financial backgrounds to access a GDST education.

We are seeking an exceptional Head of Philanthropy Operations to lead the systems, processes and insight that underpin philanthropic income generation and supporter engagement across the GDST and its family of schools.

This is a key leadership role within the Philanthropy and Partnerships team. Working closely with the Deputy Director of Philanthropy and Partnerships, you will provide strategic leadership for the operational infrastructure that enables fundraising and alumnae engagement to grow in a coordinated, compliant and sustainable way. You will play a central role in strengthening how data, systems and operational support are used to help colleagues across the Trust Office and schools deliver excellent fundraising and stewardship activity.

What you’ll be doing

In this role, you will lead the operational strategy that supports philanthropy and alumnae engagement across the GDST, ensuring the systems, processes and reporting that underpin fundraising are effective, compliant and built for sustainable growth. You will lead CRM, data and performance insight to strengthen decision-making, pipeline development, donor stewardship and long-term relationship management across the GDST network.

You will also oversee core fundraising operations, provide high-quality reporting to senior leaders and Trustees, and lead a small team to deliver strong operational support across the GDST. Alongside this, you will help equip colleagues across schools and the Trust Office with the tools, guidance and insight they need to strengthen fundraising and supporter engagement.

What skills and experience you’ll bring to the role

• Significant experience in philanthropy or fundraising operations leadership, with a strong track record of leading systems, processes and operational improvement in a complex organisation
• Substantial experience of CRM management, data analysis and fundraising reporting, with the ability to translate insight into clear strategic recommendations and practical action
• Strong organisational and project management skills, with the ability to manage multiple priorities effectively while maintaining close attention to detail
• Excellent communication and relationship-building skills, with the confidence to work closely with senior stakeholders, including executive leaders and Trustees, and to build trusted relationships across a network of schools and central teams
• Experience of leading and developing teams, alongside a good understanding of fundraising regulation, compliance and data protection
• A combination of strategic thinking and operational rigour, with a clear motivation to help create greater access, opportunity and impact through philanthropy at the GDST.

Why join us?

As part of the GDST, the UK's leading network of independent girls' schools, we can offer a variety of benefits, such as:

• Competitive salaries and pay progression
• Access to extensive professional development opportunities
• Training grants for qualifications
• A discount of up to 50% on fees for children at GDST schools
• Generous pension schemes
• Free life assurance benefit
• Interest free loans for training, computer purchase loans and travel season ticket loans
• A Cycle to Work scheme
• Competitive terms and conditions of employment

There are many other good reasons to work with us. Each of our schools and our Trust Office has its own sense of community, and you’ll be part of it. You’ll be in the company of some of the best and brightest people in independent education. Most importantly, no matter what your role, you’ll be playing a major part in the highly regarded education we give our girls.

For further details and to apply please click the apply button.

Closing date: 30th April 2026 at 10:00 AM.

The Girls’ Day School Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection checks appropriate to the post, including online searches and checks with past employers and the Disclosure and Barring Service.

Who we are

Social AF are experts in Social Media Moderation, supporting some of the UK’s most recognised charities to manage high-volume, high-risk online communities with care, consistency and expertise. Established in 2021, we work with some of the biggest names in the third sector.

Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include: 

• Social media moderation

• Facebook group moderation

• Supporter experience

We work at the frontline of charity communications, helping organisations engage their audiences, protect their communities and respond to sensitive issues in real time.

About the role

We’re looking for experienced social media and communications professionals to join our freelance moderation team.

Our moderators support a range of charity partners, working across always-on activity as well as high-profile campaigns and appeals. You’ll act as the voice of each organisation — engaging with supporters, answering queries, and ensuring conversations are managed safely and effectively.

This role is well suited as a flexible, additional source of income. Most of our moderators are freelancers or consultants working alongside other roles.

Working pattern

Moderation takes place between 9am and 9pm, Monday to Sunday.

Rather than working in one continuous block, you’ll complete your hours in short check-ins across the day to maintain coverage and meet response time targets.

Each account is allocated a set number of ‘active moderation hours’ per day (e.g. 2-3 hours), which are spread across multiple sessions.

For example, 3 hours may be split into 5-6 check-ins throughout the day.

You must be able to:

• Start moderation from 9am (or earlier)

• Monitor activity throughout the day

• Complete a final check before 9pm

• Adhere to our sub-3-hour response time

Please note: In your first month, you will typically start on fewer accounts and hours (approx. 3 per day) while you get up to speed. Hours usually increase from month two onwards.

Key Responsibilities

• Act as the voice of our charity partners, consistently applying their tone of voice and brand guidelines

• Respond to comments, messages and queries in a timely, accurate and empathetic way

• Maintain a response time of under three hours

• Identify, manage and de-escalate negative or inappropriate content

• Hide or remove content in line with moderation policies

• Identify and escalate safeguarding concerns appropriately

• Signpost users to relevant support services where needed

• Encourage positive engagement and supporter action, including donations where appropriate

• Work across a range of moderation tools e.g. Sprout Social, Meta Business Suite, Agorapulse, Brandwatch

• Manage your workload independently while following clear processes and guidance

What We’re Looking For

Essential

• Minimum 3 years’ professional communications experience, working in-house for a charity or non-profit

• Proven experience moderating social media channels

• Excellent written communication skills, with strong attention to detail

• Ability to work independently and manage time effectively across multiple check-ins

• Confidence in making judgement calls using guidance rather than scripts

• Understanding of fundraising and how charities engage supporters

• Ability to remain calm and professional in high-volume or sensitive situations

• Availability to work 3-6 days per week, including at least one weekend day

• Flexibility to adapt quickly if issues arise

Desirable

• Experience using moderation and social media management tools e.g. Sprout Social, Meta, Agorapulse, Brandwatch

What our moderators say:

“I love the flexibility of the role. The team are great and very supportive, but the flexibility allows you to still do things whilst working.” - Megan

“Working with Social AF has been so rewarding, I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility has been really beneficial for my work-life balance.” - Sarah

Interviews: w/c 11th May

Compulsory training: 26th May - 10am - 4pm

Start date: w/c 1st June