Jobs in europe

Duties and key responsibilities 
• Support the Head of Institutional Funding in the development and delivery of an 
institutional funding strategy. 
• Identify, prospect and approach institutional donors to secure funds, maintain 
successful working relationships with a portfolio of institutional donors, utilise the client 
relationship management tool and knowledge management processes. 
• Lead the development of high-quality proposals, coordinate input from other teams, 
including proposal writing, budget planning and impact measurement. 
• Support timely and quality delivery of institutional funding award compliance and 
reporting requirements. 

Institutional donor portfolio and pipeline development 
• Research, identify and engage with possible institutional donors including conducting 
new donor due diligence. 
• Proactively develop and maintain an institutional funding pipeline that aligns with 
implementation location funding priorities. 
• Monitor trends in institutional donor funding in the Middle East and MAP programme 
priority areas. 
• Manage institutional funding annual forecast tracking. 
• Develop donor engagement communication materials in coordination with Fundraising 
and Communication colleagues. 

Business development 
• Support teams in designing quality proposals, including theory of change, logical 
frameworks, narratives, and budgets, in collaboration with programmes, senior 
management, and finance. 
• Identify funding and collaboration opportunities aligned with MAP’s programme plans. 
• Conduct regular research and networking to track institutional donor opportunities. 
• Manage relationships with institutional donors, keeping them informed of MAP’s 
programmes. 
• Lead the review of award agreements and donor contract negotiations, ensuring due 
diligence is completed. 

Grant management 
• Provide compliance guidance on new agreements, including tools, training and ongoing 
advice on donor requirements. 
• Support teams to ensure all grants meet contractual obligations throughout the project 
cycle. 
• Ensure timely, relevant communication with institutional donors. 
• Incorporate learnings into new proposals with input from MEAL and programme 
colleagues. 
• Provide oversight and support to implementation teams to ensure MAP manages all IF 
grants in line with contractual obligations throughout the project cycle. 

General Management 
• Report against agreed KPIs, financial targets and annual objectives as part of regular oneto-one meetings with the Head of Institutional Funding. 
• Regular coordination with Fundraising and ACT colleagues for efficient development of 
core donor engagement materials. 
• Travel to implementation locations as needed for donor engagement, proposal design 
and delivery of internal capacity building. 
• This job description is not exhaustive, and the post holder may be required to undertake 
duties that are broadly in line with the above responsibilities. 

Person Specification 
Experience / Knowledge 
• Experience of securing and supporting large grants from institutional donors including 
governments, charity partners and UN organisations. 
• Experience of conducting research into funding opportunities including assessing against 
organisational programming and funding priorities, collating, summarising, and 
disseminating information gathered to relevant colleagues and ensuring clear next steps.
• Experience of coordination of the development of quality proposals and significant 
proposal writing experience, including developing logframes and budgets. 
• Experience in donor engagement and award negotiation. 
• Experience of supporting compliance and reporting requirements of large grants. 
• Experience working with an INGO in the international humanitarian or development 
sector. 
• Experience of working on humanitarian or development programming in the MENA region. 
• Experience of building or managing a funding pipeline. 
• Experienced in supporting the development of internal processes and systems for 
business development. 
• Understanding of challenges around delivering and managing programming in a conflict 
and post conflict situation. 
• Understanding of international and humanitarian development from study or previous 
work experience 
• Fluent in English (verbal and written) 
• Proficient in MS Office and experienced in using CRM software. 

Skills 
• Flexible and proactive approach with the ability to manage a busy workload and prioritise 
competing demands.
• Organised with excellent attention to detail and results orientated.
• Numerate with the ability to confidently develop budgets.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with colleagues in multiple settings.
• Desire to learn and acquire new skills.

Personal attributes and other requirements
• Commitment to anti-discriminatory practice and equal opportunities. 
• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity). 
• Commitment to upholding the rights of people facing disadvantage and discrimination. 
• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding. 
• A commitment to MAP’s vision, mission and values and a passion for improving the health 
and dignity of Palestinians. 
• Able to work flexibly in emergencies and to meet specific deadlines including some 
evenings and weekends. 
• An ability to apply awareness of diversity issues to all areas of work. 
• Attention to detail, organisational and problem-solving skills, and the ability to work 
independently and under pressure. 
• Prepared and able to travel occasionally to all MAP offices. 
• Work collaboratively with others in all aspects of our work. 
• Abide by organisational policies, codes of conduct and practices. 
• Treat with confidentiality any data or sensitive information about individuals, 
organisations, clients, and employees at MAP

The Diocese of Rochester is committed to equipping its churches and leaders for growth and transformation. As part of this, we are seeking a Missionally Healthy Places (MHP) Project Manager to join our Programme Team based at the Diocesan Office in Rochester.

The MHP Project Manager will play a key role in ensuring the successful delivery of 15 strategically funded parish projects supported by the National Church. Working with the Head of Programmes, Diocesan colleagues, and parish representatives, the Project Manager will oversee planning, budgeting, governance, and reporting processes across the MHP project. This role will be vital in supporting parish leaders and PCCs to lead and deliver their local MHP initiatives effectively.

The successful applicant will be an experienced and highly organised project manager, with excellent stakeholder engagement and communication skills. You’ll need to demonstrate the ability to manage risk, track project outcomes, and support change across a variety of contexts. A background in monitoring and evaluation is important, and a desire to serve the mission of the Church will be key to thriving in this role. Experience of working with Church of England structures is desirable but not essential.

To find out more about the Missionally Healthy Places programme and our Diocesan Strategy, visit: Our vision - Diocese of Rochester

Key Responsibilities:

• Build strong working relationships with the 15 MHPs, acting as a governance and communications link with the Diocesan MHP Project Board
• Oversee and report on progress, risks, outcomes, and finances across all MHP projects
• Track progress against milestones and budgets, escalating risks and managing changes as needed
• Support the sharing of learning and success stories in collaboration with the Communications Officer and Mission and Ministry Development team
• Manage the MHP budget, including drawing down and allocating funds and reporting to stakeholders
• Act as secretary to the MHP Project Board and report to senior diocesan bodies including the Bishops Leadership Team and Diocesan Synod

A full list of responsibilities can be found in the job description attached.

What we can offer:

• Flexible working, hybrid working, and TOIL
• Generous holiday entitlement
• Contributory pension scheme
• Annual subscriptions and memberships
• Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision-making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: Sunday 20 July 2025

Interviews will be held on:  Tuesday 29 July 2025

Prospectus is working with our client to recruit an interim Assistant Head of Legacy and In Memory Fundraising for a 4-to-5-month contract. The organisation has a trusted presence in communities across the country, offering practical and emotional support to some of the most vulnerable people in society. Their mission is to offer hope, dignity, and opportunity for all.
 
The Interim Assistant Head of Legacy and In Memory Fundraising will oversee and grow these two vital income streams during the recruitment of a permanent postholder. With responsibility for a £2m budget and a team of four, the successful candidate will shape strategy, develop new In Memory fundraising initiatives, and build a strong pipeline of long-term supporters.

This role is ideal for someone with solid experience in both Legacy and In Memory fundraising. You’ll be confident in managing campaigns, budgets, and teams, and bring excellent communication skills, thoughtful leadership, and creative insight to strengthen supporter relationships and drive long-term impact.
 
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Jessica Stoddart at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
     
At Prospectus, we’re committed to supporting you through every step of your application. To start, please send us your CV. If your experience is a good fit, we’ll share the full job description and arrange a call to brief you before you formally apply. We look forward to hearing from you.

Location: Hybrid
Department: Advocacy & Support Helpline
Job Type: Full time
Contract Type: Fixed Term Contract
 
About the role
 
This role builds on work that we have been doing for decades to support and empower LGBT children and young people who have experienced abuse or violence. Your work will enable LGBT people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.
 
You will work directly with LGBT children and young people who have faced abuse or violence, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related experiences of abuse or violence, including issues such as wellbeing, support with the criminal and civil justice processes, safety planning and support to access to other services which enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
 
You will sit alongside our other advocates supporting LGBT people facing abuse or violence. You will work with mainstream services to ensure the voices and experiences of LGBT survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach services working with LGBT people facing abuse and violence.
 
For more information on this role please download the attached job description.
 
Location: Galop’s offices are located in London. Hybrid working is available.
Hours: Full-time (35 hours per week)
Contract: Fixed-term until 31st March 2026
Reports to: Advocacy & Support Manager/Senior Advocate
Salary: £31,986.91- £36,728.54 per year including London weighting of £4,212.01
 
Closing Date
 
Applications should be submitted by 10am on Monday 14th July 2025
First round interviews will be held on Thursday 28th July 2025
 
REF-222218

Policy and Public Affairs Officer
Salary: £37,198.00 per annum
Location: London Fields,
Contract: Permanent
Hours: Full Time

The Vacancy

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

This exciting role will have responsibility for successful delivery of policy and public affairs influencing work to improve the lives of babies, children and families. This role will support the public affairs and policy influencing activity across NCB. The postholder will carry out policy analysis and influencing across a range of topics relating to the work of NCB, writing policy reports, consultation responses, blogs and other communications.

The Company

For more than 60 years the National Children’s Bureau (NCB) has been making a big difference to lives of children and young people across the country, particularly the most disadvantaged. We are proud of having been instrumental in delivering major government reforms such as the changes to special educational need provision in schools, the extension of high quality early years provision and support to allow children to remain in foster care beyond their 18th birthday.

Today NCB works across a range of important issues affecting the lives of millions of children. Our priority areas are currently focused on early years, special education needs and disability, health and social care and education and learning. We are a dynamic and multifaceted organisation at an exciting stage in our development – a review of our purpose around a virtuous cycle of evidence gathering, research, influencing and practice improvement.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Applications close at 08:00am on Wednesday 2nd July 2025
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Want to play your part in transforming society?

You’re in the right place.

We are now recruiting for a Lead Coach in Bristol - an outstanding opportunity to work as part of a local church to deliver the Spear Programme.

You’ll be working with Christ Church Clifton to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has supported more than 11,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
 

The important stuff

Location: Bristol, office-based

Salary: from £26,000

Permanent, Full-time

Application deadline: Tuesday 1st July 

Application pack: Have a look at our Lead Coach application pack for more information about the role and Resurgo

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

In this role, you’ll be responsible for:

The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.

Delivery of Spear Foundation

• Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that Spear Trainees are engaged, retained and work-ready by the end of this initial phase of the programme
• Building relationships with Trainees on the programme and managing culture and attitudes in the training room
• Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively

Delivery of Spear Career

• Delivering weekly Spear Career sessions (including running workshops with trainees who are in their year of support), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees

Training the Graduate Coach

• Contributing towards the training and development of the Graduate Coach by modelling excellent coaching and giving regular feedback

Trainee Recruitment

• Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics

Continuous professional development

• Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and supporting the Church Partnerships Managers with overall team training and development

Personal qualities we're looking for:

• An active Christian, passionate about personally representing the values of Resurgo and Christ Church Clifton
• Demonstrable experience as a coach, or a background in youth work or teaching, and a keenness to develop these skills further
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education
• Effective interpersonal skills and high emotional intelligence with a sense of humour and fun.
• Strong at building relationships, with excellent communication skills
• Good administrative and organisational skills, with the ability to prioritise workload, exercise initiative and work well under pressure
• An awareness of the safeguarding of children and vulnerable adults

You’ll be employed by Christ Church Clifton (or affiliated Spear Trust), who partner closely with Resurgo to deliver the Spear Programme in Bristol.

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities:
  • Support and funding to complete your professional coaching accreditation
  • Progression opportunities through professional development 1-1s, and a dedicated Church Partnerships team
  • Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• Summer and autumn staff conference days, plus a one-night Christmas retreat

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
• In the event of a job offer, a DBS check will be requested.

Are you looking to add great value to an already successful finance team? Do you have a strong understanding of commercial business partnering? Are you immediately available or on a short notice period?

My client is a leading not-for-profit organisation seeking an interim Finance Business Partner on a 6-month temporary basis, with a strong opportunity to go permanent.

The main responsibilities of the interim Finance Business Partner are:

• Coordinating the budgeting and forecasting production and providing financial oversight.
• Working very closely with internal/external stakeholders and building and managing set relationships.
• Support in the creation and testing of forecast and budget templates.
• Oversee the quarterly forecast process; help produce the annual budget, including reviewing the business plans and future growth areas

This is a great opportunity for an experienced, Finance Business Partner to come in and hit the ground running with an already successful organisation with an opportunity for flexible working and a great opportunity to go permanent.

My client is looking for:

• A clear communicator who can influence and build credibility with stakeholders.
• Previous experience in overseeing the budgeting process and liaising with budget holders.
• An experienced finance professional who works well with changes on a regular basis.
• Commercial experience is highly desirable.

My client can offer flexible working with 3 days a week in the office based in central London and the rest working remotely. There is also a strong possibility of this role going permanent.

Applications for this role are now under review and the deadline could well be brought forward if the suitable candidate is found. Therefore, do not delay in submitting your application!

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Please note that all aplications must be made through our website. Applications submitted elsewhere will not be considered.

Location: RSPCA Chesterfield Animal Centre, Chesterfield, S41 0HL (with potential for hybrid working from home up to two days per week)
Salary: £30,000 – £35,000 per annum
Hours: 37.5 hours per week Monday to Friday. Other flexible working arrangements that meet the operational needs of the Branch may be considered. Occasional overtime and/or weekend and Public Holiday working may be required, and this may be outside of normal working hours.
Job type: Full Time – Permanent
Closing date: Interviews will be carried out on a rolling basis as applications are reviewed and we reserve the right to close this vacancy at any time

********************************************************************************************************************************************

We are looking for a special person to undertake an exciting new role within our passionate team of people dedicated to transforming the lives of animals in need. 

You will be responsible for the successful expansion of our existing income streams in line with our fundraising strategy and nurturing successful, long-term relationships with our supporters, donors and key stakeholders. 

Key to the success of the role will be the ability to identify development opportunities for our individual giving, legacy giving, grant funding and corporate donor programs as well as opportunities for special appeals to maximise our exposure throughout our whole catchment area. 

The role will work closely with other members of the established team to utilise the potential of our Community Fundraising Volunteers and Content Creator Volunteers identifying opportunities for them to maximise their contribution to the Branch’s activities and ensuring their efforts are recognised appropriately. 

Your existing communication skills will be put to good use acting as an ambassador for the charity, representing us at key events as well as reporting performance to the Board of Trustees. 

This role is pivotal to ensuring the successful operation of the charity into the future and provides a chance to make a real and lasting difference to the lives of animals in need. There is potential to develop the role and shape the future direction of our fundraising activities.

Based at our newly rebuilt animal centre in Chesterfield but with scope also for hybrid working, you will have the opportunity to see our animal rescue, rehabilitation and rehoming work in day-to-day action. 

So, if you have the vision and experience to help us unlock new income streams to drive growth and together with the desire to make a real difference to the lives of animals and the people who care for them then we would love to hear from you.

Further details of the role and requirements are available in the Job Description and Person Specification that form part of the application pack on our website job vacancies page.

Are you looking to start an exciting career in Marketing? Are you keen to build your skills alongside our experienced team? Would you like to develop your career in a not-for-profit organisation?

Creative Support is a busy and dynamic national charity with a track record in providing high quality, person centred support services in over 70 Local Authorities. We are looking for a motivated and enthusiastic professional to join our busy Marketing and Communications Team as Marketing Administration Assistant.

The Marketing Administration Assistant works as part of our team to deliver campaigns, including research, sourcing and practical coordination. This role is a key point of contact for the team and ensures excellent customer service for our internal and external customers.

You will need to have a genuine passion for the third sector, interest in health and social care policy/provision and a commitment to our person centred values. Continuous professional development will be provided, but you must be able to work independently, willing to work flexibly, and be motivated to the goals and changing needs of the organisation.

You will be based at our friendly Stockport head office and travel to services when required.

Vacancy Reference Number: 81670

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Business Development Officer (Fundraising / Grants) 

Salary £37,266 

South Wimbledon 

Permanent 

Hours/Shifts per week 37.5 

Closing date: Monday 7th July 9am 

Interview date: 14th July 

Are you looking for a new career opportunity? If you are passionate about making a real difference through supporting vulnerable people, we would love to hear from you! 

The role is based in our central office in South Wimbledon but works across services in Croydon, Lambeth and Kensington and Chelsea. 

Our residents come with a range of support needs, such as those associated with mental health, care leaver status, probation, ex-offending, domestic violence, learning disabilities and asylum seeking. 

You will join a lively, supportive, and friendly team to work together to provide fundraising and support to services to enable is us to build our profile and deliver more services to those in need. 

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves. Equality, diversity and inclusion are key objectives for us, and we reflect this in our recruitment practices, actively seeking applications from all parts of the community regardless of race, religion or belief, sex, sexual orientation, gender identity, age, or disability.    

You will need to have the correct right to work in the UK in place, as Evolve does not have a sponsorship license. 

Please ensure that your answers give a clear outline of how your application meets the criteria for this role using the included job description and person specification.  You will need to be able to work shifts on a pre-planned rolling rota - 5 /7 days a week including mornings (from 7am), evenings (to 10pm) - these also include mid shifts and weekends. 

In return, we can offer you:  

· Over 6 weeks holiday per annum (rising with service)  

· Ability to buy or sell additional one week holiday per annum  

· Employer paid DBS checks  

· Occupational sick pay   

· Employer contributory pension scheme  

· 4 x Life Assurance  · Medical Cash Back Plan   

· Yulife Employee Assistance & Rewards Programme   

· Cycle to work scheme   

· Full training and induction programme    

· Blue Light Card  

About us  

Evolve is a leading homelessness charity in London, providing housing and support to over 1,300 people each year. Our aim is to help children, young people and adults who are homeless or at risk of homelessness to become independent and resilient. We believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness. We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life. 

Are you looking for a dynamic and rewarding role working in an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

We are looking for a Service Administrator

Salary: £24,000 - £26,000 per annum

Work Location: Based at Finsbury Park

Working Hours: 35 hours per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

The role:

In your role as the Service Administrator, you will be working with a team of Community Keyworkers, who cover a range of designated North, East and West London boroughs. The Minerva service provides holistic one to one community support and advocacy services to women who are being supervised by the National Probation Service (NPS) and your role will be to ensure the smooth running of this essential service.

What you will bring:

The successful candidate will be a skilled administrator, who can work efficiently to tight deadlines and under pressure. They will have strong interpersonal communication skills, working with a team geographically spread across London and handling referrals from external stakeholders, allocating them accordingly.

In short, you will have:

• Experience of office management, co-ordination, and administrative skills
• A relevant qualification or comprehensive working knowledge of Microsoft Office, Outlook, Excel, and Access
• Knowledge of issues facing women offenders and those at risk of offending, both in and out of the Criminal Justice System.
• Experience of maintaining case management systems, data systems and producing regular monitoring reports
• Experience of multi-tasking and prioritising, remaining calm under pressure or in stressful environments

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

The job advert will close on the 25th of July and interviews are taking place on rolling basis.

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we offer:

• 30 days holiday plus public holidays pro rata, and a day off for International Women’s Day
• Pension scheme
• Access to our Employee Assistance Programme
• Staff away days

In addition to the great benefits listed above, you will have the opportunity to work in a flexible, supportive environment with a team of committed, inspiring women and we will support you as you to continue to build your skills and experience and grow your career
 

Please note that any offer of employment will be made subject to references, confirmation of the right to work in the UK and satisfactory enhanced DBS check.

Prospectus are delighted to be working with a charity that focuses its work within the arts and culture space to recruit for a Programmes Manager (Arts & Heritage) role.
 
This role is available on a 12-month fixed term contract and full-time basis. The salary band on offer for this role is £36,400. This role has hybrid working arrangements where you would be required to attend their Kings Cross, London office 2 days a week.
 
This Programmes Manager role will play a key role in the delivery of the bequests and gifts programme.
 
Within this role, you will work with the Senior Programmes Manager to manage relationships with donors, solicitors, executors, providing key advice and regular updates. You will have your own caseload of singular pieces of art to large bequests. You will support with reviewing and making improvements to programme strategies.
 
You will undertake research on specific works of art, to evaluate if they would be suitable for museums and advise donors on suitable housing of their valuable pieces. You will also disseminate information about successful gifts and bequests to internal stakeholders.
 
To be successful within this role, you will have demonstrable interest the visual arts, heritage or museums and galleries sector. You will have solid experience in arts administration, grant-making and/or collections management.
 
You will have experience of working with committees, trustees or donors or other external stakeholders. You will have the ability to manage budgets. You will have strong project management skills and experience using Microsoft Office. You will strong time management skills and the ability to deliver to deadlines.
 
Desirably, you will have knowledge of managing gifts, bequests or legacies of works of art. You will have experience using grant management/CMS databases or Adobe Acrobat.

Job Title: Service Manager

Location: Royal Borough Kensington and Chelsea (RBKC)

Salary: £38,700

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355

About the Service Manager Role

We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step! 

We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.

You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:

• Leading and motivating a team to deliver high-quality care and support
• Managing complex situations and driving service improvements
• Support a team who directly support individuals in their recovery journey
• Working closely with other teams and organisations to ensure the right support is provided
• Risk Management, Information Management, and Case Recording
• Property and Housing Management
• Financial Management

What we're looking for in a Service Manager:

• Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
• Experience in frontline, and now able to empower a team to deliver a seamless service
• Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
• Ability to drive the service forward and implement improvements
• Confidence in managing complex situations and making decisions
• Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
• Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development. 

About the opportunity

Are you passionate about using data to create change for children and young people in education? We are looking for a Data and Insights Manager to lead the ongoing development of our Salesforce CRM and help us make the most of our data to achieve our charity mission.

At Action Tutoring, data is central to everything we do. With an evidence-based culture and impact at the centre of our strategy, gathering and analysing high-quality data is a key priority.

Our highly customised Salesforce database supports every aspect of our work—capturing and managing data from volunteers, pupils, schools, and tutoring sessions. As Data and Insights Manager, you will make sure our system remains fit for purpose and help turn data into meaningful insights that can inform decision-making.

Duties and responsibilities 

Salesforce and systems development

• Collaborate with external Salesforce development consultants to continue building our system capabilities and design.
• Design and oversee the collection of stakeholder, tutoring delivery, quality assurance and evaluation data, working with colleagues to ensure data is collected in a timely, accurate and consistent manner.

Team leadership and support

• Line manage the Data Lead, ensuring their work is of high quality and they have clear development objectives.
• Plan and oversee training and support for the whole organisation on the effective use of Salesforce, developing their understanding of the purpose and value of data.

Data insights

• Support the Head of Impact and Quality to generate insights from data to inform evidence-based decision-making across departments, including through dashboards.

• Data governance

• Champion data security and GDPR compliance across the organisation, including contributing to the upkeep of privacy notices, responding to queries, and facilitating stakeholder GDPR rights.
• Any other reasonable tasks as per the request of the CEO.

About you (person specification)

Qualifications criteria:

• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Two or more years experience with Salesforce administration.
• Experience working with complex datasets in Excel (including data cleaning in preparation for import, export or analysis).
• Experience analysing and visualising quantitative data.
• Good understanding of GDPR compliance and processes.
• Able to design new processes that are scalable, impactful and user-focused.
• Experience managing projects effectively.
• Confident in communicating change to stakeholders at all levels.
• Creative and inquisitive about how technology and automation can improve efficiency.
• Committed to diversity, equity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have:

• Salesforce Administrator Certification (or on track to complete within the next six months).
• Line management experience.
• Experience with data visualisation tools such as Power BI or Tableau.
• Experience using coding languages R, Python or SQL for data cleaning or analysis.
• Experience working in the charity or NGO sector.

Reports to: Head of Impact and Quality

Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Contract and hours:  Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.

Application deadline: Sunday, July 13th, 2025

Interviews: Tuesday, July 22nd – Wednesday, July 23rd, 2025

Ideal start date: Monday, August 18th, 2025 (though we are flexible for the right candidate)

DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce. 
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply. 

For more information on the role and information about Action Tutoring, please see the attached job pack.