Jobs in Europe
Portfolio Management Analyst
Salary: Competitive plus excellent benefits
Contract type: Permanent, full time
Hours per week: 37.5 hours per week. All staff are required to work in person for a minimum of two days per week, in line with our hybrid working policy. The post-holder may be required to undertake some work outside normal working hours.
About the Health Foundation
Health is our most precious asset. Good health enables us to live happy, fulfilling lives, fuels our prosperity and helps build a stronger society. Yet good health remains out of reach for too many people in the UK, and health and care services are struggling to provide access to timely, high-quality care.
The Health Foundation is an independent charitable organisation with a mission to build a healthier UK. We work to achieve this by generating high quality research and analysis; developing practical solutions to the biggest problems in health and health services; engaging, convening and building coalitions to build understanding, inform debate and drive action; and developing the long-term capability needed to transform health and care.
Our values
We expect everyone who works with us to be committed to our values and to share our commitment to becoming a more diverse and inclusive organisation. Our values are impact, evidence, integrity, and collaboration. You can read more about them in our five-year strategy. We also expect everyone to share our commitment to becoming a more diverse and inclusive organisation and to help deliver our EDI strategy.
About the role
The Portfolio Management Analyst is a new role at the Foundation which will support effective planning, monitoring, and governance across the Foundation’s project and programme portfolio.
The role sits as part of the new Planning and Portfolio Management team within Corporate Services, which ensures the Foundation is investing in the right work, delivering it well, and understanding the difference it makes to building a healthier UK. The team works with others across the Foundation to:
· Provide structure, support and guidance to ensure we plan and deliver work well
· Generate insight and analysis on projects, programmes and the Foundation as a whole to support delivery, maximise impact and strengthen accountability
· Learn together and continuously improve our planning and portfolio management practices
This role is ideal for a detail-oriented analyst who enjoys data analysis and visualisation, improving systems, and working with a broad range of internal stakeholders in a complex, delivery-focused environment. The successful candidate will provide high-quality analysis, visualisation, reporting, and insight to help leaders understand portfolio performance, risks, dependencies, and resource use. In addition, they will:
· Support portfolio governance processes, including reporting cycles, reviews, and decision forums
· Support assurance activity by checking data quality, consistency, and completeness, working closely with project/programme teams to gather accurate and timely information
· Maintain and develop our Power BI portfolio dashboards
· Assist with preparation of papers for senior leadership, Boards, or committees. Liaising with finance and delivery teams to ensure alignment of data and reporting
· Provide responsive support and guidance on Project Management Framework requirements and processes, alongside contributing to the continuous improvement of the framework
How to apply
Our priority is to find the right individual for each opportunity. We are dedicated to building an inclusive workplace that values diversity and invite you to find out more.
You can find the job description for this role here. If you would like to apply, please submit your CV and answer the application questions below. Please try to limit your response to each question to no more than 300 words.
- Please tell us why you are interested in working for the Health Foundation and in this Portfolio Management Analyst role.
- Please briefly describe the experience, skills and knowledge you would bring, and how you would build positive working relationships with stakeholders?
- Please give a brief example of how you have worked with data, systems, and stakeholders in a complex, delivery-focused environment in a previous role.
Our commitment to equity, diversity and inclusion
We are committed to an inclusive hiring process, where every candidate has the chance to showcase their unique skills and experience in an accessible and supported environment, to ensure that we can make the best appointment for each opportunity on merit. We welcome applicants from all backgrounds and encourage those from underrepresented groups in this field to apply to us. We have identified three key areas to improving diversity. Our aim is to achieve a more balanced representation across our organisation, with a particular focus on increasing the number of women in leadership, enhancing the representation of people from Black and ethnic minority backgrounds and welcoming more people with disabilities. As part of this commitment, we strongly encourage applications from these groups.
Apply to join our team and let's work towards building a more diverse and inclusive workplace together. If you require any support through this process, please contact us. Help us work together to make the recruitment process and potential future employment more accessible and enjoyable for you.
Closing date: Wednesday 5 August 2026, 23:59
Interview date: week commencing 17 August 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an organised and detail-focused Finance Assistant to join our friendly Finance Team. This role is part-time, working 25 hours per week (5 hours per day) based in our office in central Milton Keynes.
This is a fantastic opportunity for someone who enjoys working with numbers, solving problems and ensuring financial information is accurate. You'll play an important role in processing resident income, maintaining financial records and supporting the smooth running of our finance function.
No two days are quite the same. One day you'll be reconciling accounts and allocating payments, the next you'll be raising invoices, supporting credit control or helping improve our finance processes.
If you're someone who enjoys bringing order to complexity and takes pride in getting the details right, we'd love to hear from you.
About the Role
Reporting to the Finance Controller, you'll be responsible for ensuring resident income is processed accurately across our finance and housing systems. You'll work closely with colleagues across Finance, Housing and Support to resolve queries and ensure our records remain accurate.
Key responsibilities include:
- Processing resident rent and service charge payments
- Allocating and reconciling income across finance systems
- Investigating and resolving payment discrepancies
- Raising sales invoices for conferencing and other income
- Supporting credit control activities
- Managing invoice workflows and finance inbox queries
- Completing cash reconciliations
- Supporting annual audit preparation
- Maintaining accurate financial records
- Identifying opportunities to improve finance processes
About You
You'll be someone who enjoys working accurately and methodically, takes ownership of your work and is comfortable managing a varied workload.
You'll ideally have:
- Experience processing high-volume financial transactions
- Experience of reconciliations and cash allocation
- Experience using accounting software
- Good Excel skills
- Excellent attention to detail
- Strong numerical and analytical skills
- Good organisational skills
- Ability to manage competing priorities
- Strong communication skills
- A proactive, positive attitude
It's a bonus if you have:
- Experience using Xero
- Experience within housing, charity or social housing finance
- Experience using Inform Housing Management System (or similar)
- Understanding of resident accounts or rent accounting
Why Join Us?
As well as joining a supportive and collaborative team, you'll have the opportunity to:
- Make a genuine difference in a purpose-driven organisation
- Work in a varied finance role with plenty of responsibility
- Help improve systems and processes
- Develop your finance skills within a supportive environment
- Work flexibly around a part-time schedule
Ready to Apply?
If you're passionate about making a difference and want to be part of a team that changes lives every day, we'd love to hear from you. Click Apply Now and submit your application.
Everyone is Welcome Here
At YMCA South Midlands, we believe everyone should feel they belong.
We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.
As a Christian charity, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none, and appointments are made on merit.
Reasonable Adjustments
We want every candidate to have the opportunity to perform at their best throughout our recruitment process.
If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.
We exist to ensure young people have a safe place they can call home, people they can trust, and the support they need to fulfil their potential.
The client requests no contact from agencies or media sales.
The Administration Co-ordinator is a pivotal role at the heart of
Neuroendocrine Cancer UK. As part of the Operations team, you will help create the strong
organisational foundations that enable our charity to deliver meaningful support, drive
awareness and improve outcomes for people affected by neuroendocrine cancer.
Working closely with colleagues across operations, fundraising, communications and
patient support, you will provide high-quality administrative and coordination support that
keeps the organisation running efficiently and effectively. No two days will be the same;
from coordinating projects and maintaining accurate records to improving processes and
supporting colleagues across the charity, your work will have a direct impact on our ability
to achieve our mission.
We are looking for someone who genuinely values the power of excellent administration
and recognises that great organisations are built on strong systems, careful planning and
exceptional attention to detail. You will take pride in producing accurate, high-quality work,
spotting the small details that others might miss, and ensuring information is organised,
reliable and accessible.
Alongside excellent organisational skills, you will be proactive, adaptable and solutionsfocused,
enjoying the variety that comes with supporting a busy, growing charity. You will
thrive on bringing order to complexity, balancing competing priorities with confidence, and
finding practical ways to make things work better.
Above all, you will be someone who enjoys helping others succeed. By keeping processes
running smoothly, anticipating what colleagues need and providing dependable support,
you will play an essential role in enabling every team across the organisation to deliver their
very best work. You will recognise that every task - whether routine or complex - has value,
approaching each with the same professionalism, care and attention to detail because you
understand the difference that excellent administration makes.
If you're someone who takes pride in creating order from complexity, enjoys supporting
others to succeed and believes that outstanding administration can make a real difference,
we'd love to hear from you.
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
Job Summary
The Research and Impact Lead role offers an exciting opportunity to apply specialist research and evaluation expertise within a purpose-driven national charity - working closely with BookTrust colleagues, and our partners and families, as part of a team of research and impact specialists. This role will have a particular focus on our work with children in foster, kinship and adoptive families and partners in the children’s social care sector.
We are seeking an experienced mixed-methods researcher and evaluator with strong methodological expertise and the understanding and collaborative skills to ensure theory and evidence can be applied in practice to improve outcomes. The successful candidate will bring intellectual curiosity, critical thinking and sound judgement, with the ability to interrogate evidence, navigate ambiguity and remain open to new perspectives and learning. The role is likely to suit someone with experience of taking overall accountability for the design and delivery of research and evaluation studies, with excellent partnership, stakeholder management and planning skills.
We offer excellent opportunities to further develop research, leadership and partnership skills in an ambitious and dynamic organisation. Alongside a flexible and supportive working environment, we provide both on-the-job learning and formal professional development opportunities.
Application
To apply, please complete the application and attach a copy of your CV along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides. Please also answer this question in your cover letter:
What are some of the principles of good evaluation that BookTrust should incorporate into its monitoring, evaluation and learning (MEL) work on programmes for children in adoption, foster and kinship care?
Please also attach one or two examples of research, evaluation or learning outputs (reports, presentations etc) you have produced and also specify if you are applying to be based from our Leeds of London office.
Closing date: 5pm Tuesday 4th August.
Interviews: Interviews will be in two stages - 1st stage interviews will be on w/c 10th August, via Teams.
The client requests no contact from agencies or media sales.
Head of Finance
Head Office, Southampton, Hampshire
37 Hours per week, Full time
(Flexible working will be considered)
Permanent
Salary: £50,000 - £60,000 per annum (depending on experience)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Impact You'll Make
As our Head of Finance, you will you will drive the strength, integrity, and efficiency of our financial operations. Reporting directly to the CFO, you will hold day-to-day responsibility for all finance matters across the organisation. You won't just oversee numbers from afar—you will directly enable life-changing frontline services by ensuring financial integrity, robust budgeting, and clear risk management.
While this is a key leadership post involving board reporting and team management, our structure means you will also enjoy a hands-on approach. You will lead a dedicated team, act as a trusted business partner to senior operational managers, and manage your own suite of core finance projects to build a modern, progressive finance function.
Who We're Looking For
We are seeking a collaborative, forward-thinking finance professional who brings both technical excellence and strong leadership skills. You should possess significant accounting experience, formal accounting training, and a strong background in managing individuals or teams.
Because SSJ operates in a fast-changing environment, we need an approachable leader who can seamlessly translate complex, technical financial information into clear insights for non-financial colleagues. You will thrive here if you are passionate about process improvement, love developing people, and care deeply about supporting staff who are making a real difference to vulnerable people. A genuine alignment with our core values—Respect, Response, and Recognition—as well as a commitment to equity, diversity, and safeguarding, is essential.
Essential Qualities and Skills
Qualifications & Legal
- Professional Qualifications: Working towards a recognised chartered accountant status and/or equivalent relevant experience.
- Right to Work: Legal rights to live and work in the UK.
Technical Experience & Knowledge
- Financial Management: Proven experience leading monthly management accounts processes, cash flow planning and monitoring, budgeting, and forecasting in a medium-to-large organisation.
- Payroll & Benefits: Experience running monthly payroll and managing benefits.
- Audit & Regulations: Experience preparing for and managing external accounting audits, along with a strong understanding of the UK financial regulatory framework.
- Systems & Tools: Adaptability to work with accounting software such as Sage 200, alongside proficiency in Microsoft Office 365.
Leadership & Soft Skills
- People Leadership: Proven leadership and management experience, with a commitment to supporting and developing your team.
- Communication: Honest, articulate, confident, and approachable style with the ability to translate technical financial concepts for non-financial colleagues.
- Process Improvement: Passion for developing systems, processes, and modern finance solutions.
- Values Alignment: Demonstrable commitment to Equity, Diversity, and Inclusion (EDI), safeguarding principles, and SSJ's overall mission.
Desirable Skills
- Full Qualification: Fully qualified chartered accountant from a recognised body (e.g., ACCA, CIMA, ICAEW, CIPFA).
- Sector Expertise: Experience within the Charity Sector, alongside exposure to Housing and/or Charity SORP.
- Specialist Technical Exposure: Knowledge or experience in general project accounting, VAT, Corporation Tax, or rent accounting.
- Advanced Systems Skills: Direct experience using Sage 200 software and advanced skills in Microsoft Excel.
- Senior Leadership: Experience managing or leading teams within a senior-level role.
- Licensing: Full UK driver's licence for work purposes.
What we can offer you
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
- A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
- Flexible working options
- Buying additional annual leave
- Comprehensive induction and training
- Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
- Company cycle to work scheme
- Discounted laptops and computers with Jamie’s Computers
- Electric Car Scheme
- Blue Light Card
To apply please visit:
The application process will include some supplementary questions which are an opportunity for you to illustrate how you meet the requirements for the role and why you want to work for SSJ.
We would welcome any requests for an informal chat or informal visit during the recruitment process. Please message:
Closing date: Week commencing 10th August 2026
Interviews are provisionally scheduled for the week commencing: 17th August 2026
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 21 days of the closing date, please assume you have been unsuccessful on this occasion.
Supporting people experiencing homelessness or at risk of homelessness
The Role
This is a fantastic opportunity to join a busy AI product team and help the Law Society effective use of M365 Copilot Premium by our staff. The role works directly with business areas to help individuals and teams apply M365 Copilot (Premium) to their day-to-day work, moving beyond initial exposure into practical, sustained use. This is a relationship-led role focused on coaching, facilitation, and constructive challenge.
You will support teams to reflect on how they work, identify opportunities for improvement, and embed new ways of working overtime. You will operate flexibly across business areas, adapting approach to suit different levels of maturity, confidence, and engagement.
This is an exciting and varied role where your expertise and knowledge will be used to great effect to make a real impact for our staff and in turn our members.
What we're looking for
- You have experience facilitating engagement at multiple levels, including leaders, managers, and teams
- You can build trusted relationships and influence stakeholders
- You are confident in challenging and guiding stakeholders to reflect and improve ways of working
- You have practical experience using M365 Copilot (Premium) or similar AI-enabled tools.
- You have a coaching mindset, enabling others to build capability and take ownership
You possess strong working knowledge of Microsoft 365 apps (Outlook, Word, Excel, PowerPoint, Teams)
- You can adapt approaches based on varying levels of maturity and readiness
The AI Adoption Assistant will need to engage confidently with people at all levels, from leaders and managers to teams across the organisation. The role requires the ability to build trusted relationships, influence stakeholders, and support colleagues to reflect on and improve ways of working through constructive challenge, guidance and facilitation.
The role also requires strong working knowledge of Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint and Teams, alongside practical experience using M365 Copilot or similar AI-enabled tools. This knowledge will be applied by translating technical capability into meaningful, business-relevant use cases that help colleagues understand how AI can support better outcomes.
A coaching mindset is central to the role, helping others build confidence, capability and ownership in their use of technology. The AI Adoption Assistant will need to adapt their approach to different levels of maturity and readiness, while observing how technology is used in practice to identify patterns, insights and opportunities for improvement.
What's in it for you
This is an excellent opportunity to work with colleagues in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
If you would like to have an informal discussion about the role, please contact Judy Howarth on
Family Engagement Worker
Are you passionate about improving outcomes for children and families? We are seeking a Family Engagement Worker to build trusted relationships and help remove barriers to education in two Bristol schools.
Position: Family Engagement Worker
Location: Bristol, field based across schools and the community
Salary: £30,000 to £33,000 pro rata
Hours: Part-time, 17.5 hours per week
Contract: Fixed term, 1 year (September 2026 to August 2027)
Closing Date: Sunday 9th August 2026 (midnight)
About the Role
This is an exciting opportunity to be part of an innovative pilot programme focused on strengthening the relationship between schools, children, their families and local communities.
Working directly with children, young people and parents/carers, you will provide practical, relational and strengths-based support to identify and overcome challenges affecting school attendance, engagement and transition. You will work particularly with families of children in Years 5 to 7, helping them navigate barriers and access the right support at the right time.
Key responsibilities will include:
- Building trusted relationships with children, young people and families
- Supporting families through meetings at home, school and in the community
- Identifying barriers linked to attendance, engagement and school transition
- Working closely with schools, pastoral teams and external services
- Connecting families with community, voluntary and statutory support
- Supporting access to practical solutions and resources
- Maintaining accurate records and contributing to monitoring and evaluation
About You
You will have experience working directly with children, young people and families within education, social care or community settings. You will understand the challenges that can impact attendance, engagement and learning, and will be confident building relationships with families who may be facing complex circumstances.
You will bring:
- Experience supporting children, young people and families
- Knowledge of safeguarding, confidentiality and professional boundaries
- Strong communication and listening skills
- The ability to work collaboratively with schools and partner organisations
- Excellent organisation and record keeping skills
- A calm, empathetic and non-judgemental approach
Experience in attendance, pastoral support, transition work or multi-agency working would be beneficial.
About the Organisation
The organisation works to support communities and create opportunities for people to thrive. This role forms part of a funded pilot programme designed to improve outcomes for children and families through early support, stronger school connections and practical intervention.
They are committed to creating an inclusive environment and welcome applications from people with a wide range of professional, voluntary and lived experiences.
Other roles you may have experience of could include: Family Support Worker, Family Liaison Officer, Education Engagement Officer, Attendance Officer, Pastoral Support Officer, Community Support Worker, Early Help Worker, Family Practitioner, School Support Worker, Youth Worker.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP
Contract type
12-month fixed term, full-time (with probation period)
*we will consider applicants looking for a 4 day per week role.
Location
Remote, UK based
Salary
£52,000 per annum, pro rata
Benefits
·25 days annual leave per annum, pro rata plus UK public and bank holidays (pro rata)
·Additional time off (Office closure) for a week in December and August
·10% employer pension contribution
·Other standard Foxglove benefits
Reports to
Co-executive director
Application deadline
Monday 17 August at 0900
About us
Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.
Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.
Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision, forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A-level students and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.
We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.
The role
Foxglove is seeking a Digital Campaigner to deliver our digital campaigning, our digital communications, our social media and our website. This role would sit within our advocacy and communications team, which works towards stronger accountability for Big Tech, and an end to states’ misuse of algorithms and AI.
We want people in power to put an end to tech abuses that negatively impact our lives. But we’re up against an army of Big Tech lobbyists, working to shield their industry – and its vast profits – from any form of restraint. That’s why we need to ensure that the public, and our representatives in government and politics, are armed with the facts and knowledge they need to stand up to Big Tech billionaires.
We’re looking for someone with significant experience in digital campaigning. The Digital Campaigner will not only identify these areas but act to implement the strategy they help devise – taking a hands-on and energetic approach.
As part of a small and flexible team, you will also be expected to contribute to our wider areas of work as needed, across communications, advocacy and supporter campaigns.
Job Description
Digital campaigns
- Develop and lead digital campaign strategies that support Foxglove’s litigation and advocacy work, translating our cases and work into compelling public-facing campaigns.
- Design and deliver end-to-end digital campaign activations – including email campaigns, petitions, actions, donation drives and supporter journeys – using Foxglove’s CRM and campaign tools.
- Identify campaign moments and news hooks and move quickly to mobilise supporters and generate public pressure at critical points in Foxglove’s cases.
- Monitor and report on campaign performance, using data and analytics to learn and improve tactics over time.
- Work closely with Foxglove’s legal and advocacy teams to ensure digital campaigns are timely, accurate, and strategically aligned.
- Contribute to the development of Foxglove’s overall digital strategy, bringing expertise in best practice in digital campaigning.
Supporter engagement
- Grow and steward Foxglove’s supporter base, reaching new audiences and fostering relationships with existing supporters.
- Support Foxglove in the development and delivery of our supporter growth strategy.
- Develop and deliver supporter communications – including coordinating a supporter communications grid, drafting and delivering regular email updates, newsletters, and action alerts – that inform and drive engagement.
- Segment and manage supporter lists to ensure the right messages reach the right audiences at the right time, maximising open rates, click-throughs, and conversion.
- Create pathways for supporters to deepen their involvement with Foxglove’s work, from signing a petition to becoming a supporter or donor.
- Work with colleagues to identify stories and voices from within Foxglove’s community that can strengthen campaigns and broaden public reach.
Social media
- Manage and grow Foxglove’s presence across relevant social media platforms (including LinkedIn, BlueSky, and others as appropriate), maintaining a consistent and distinctive voice.
- Plan and publish engaging content that explains Foxglove’s work, amplifies campaign moments, and drives traffic to key actions and resources.
- Develop and manage a social media content calendar, working across the team to ensure posts are timely, accurate, and tied to broader campaign goals.
- Track and analyse social media performance, using insights to iterate and improve content strategy.
Website management
- Take day-to-day responsibility for Foxglove’s website, ensuring it is kept up to date, well-organised, and optimised for search and user experience.
- Publish and edit content across the site, including case pages, blog posts, press releases, and campaign landing pages, working with colleagues to ensure accuracy and clarity.
- Identify and lead improvements to site structure, navigation, and functionality.
- Use privacy respecting analytics tools to monitor site performance, identify trends, and make evidence-based recommendations for improvement.
- Ensure campaign and action pages are functioning correctly and converting effectively and manage any technical issues in a timely way.
- Maintain and improve the website’s accessibility, ensuring it meets recognised standards and is usable for as wide an audience as possible.
Content creation:
- Create clear, engaging digital content across multiple formats — including written copy, graphics, and short-form video — tailored to different platforms and audiences.
Person specification
Essential
- At least five years' experience in digital campaigning, public mobilisation, or a related field
- Ability to create clear, engaging digital content across multiple formats — including written copy, graphics, and short-form video — tailored to different platforms and audiences
- Proven track record of designing and delivering digital campaigns that have driven measurable public engagement or policy impact
- Strong experience managing email campaigns and CRM/supporter database tools (e.g. Action Network, MailChimp, Salesforce, or similar)
- Experience managing organisational social media accounts, with a strong instinct for voice, tone, and timing
- Confident writing skills — able to translate complex legal, technical, or policy issues into clear, compelling content for a public audience
- Experience managing and publishing content on a CMS-based website (e.g. WordPress)
- Ability to use analytics tools to assess performance and adjust strategy accordingly
- Strong project management skills — able to juggle competing priorities and deliver to deadlines in a fast-moving environment
- A genuine commitment to Foxglove's work
- UK based with the right to work in the UK
Desirable
- Experience working in a civil society organisation, NGO, trade union or political campaign
- Basic working knowledge of HTML/CSS or website development
- Experience supporting or working alongside legal teams or in litigation-linked campaigns
- Experience using design tools such as Canva or Adobe Creative Suite to produce campaign assets
- Experience commissioning or directing creative work from designers, videographers, or illustrators
How to apply
Please make your application via the Applied link provided answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in September for selected candidates.
All applications are reviewed by a Foxglove member of staff. We do not use automated systems to select which candidates proceed through the recruitment process. The only way in which we will use generative AI is as a comparison, to assess whether applications may have been AI generated. We do not otherwise use AI to process applications, and would request that candidates do not use generative AI to draft theirs.
Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.
If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with by contacting us on the email listed on our website.
If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policyon our website.
Foxglove is an independent non-profit organisation that fights to make tech fair.
The client requests no contact from agencies or media sales.
We are looking for an ambitious, commercially minded Partnerships Manager to grow a developing income stream and build transformational relationships that will support our care today and help shape the hospice of tomorrow.
This is a unique opportunity to join Heart of Kent Hospice at a pivotal time. As we work towards our future hospice, you will influence strategy, develop high-value partnerships and create lasting connections that make a tangible difference to local patients and families.
The Role
This is a rare opportunity to take ownership of a growing partnerships portfolio and shape our approach to corporate and community engagement.
Reporting to the Head of Fundraising, you will lead our partnerships income stream, with responsibility for income targets, budgets and strategic planning. You will manage and develop our Partnership Fundraiser while personally leading some of our most valuable relationships.
You will:
- Develop and deliver our annual partnerships strategy and income plan.
- Identify and secure high-value partnership opportunities that deliver sustainable income and long-term value.
- Build and maintain a strong pipeline of prospective supporters and strategic partners.
- Manage key relationships that generate significant income, engagement and support.
- Represent Heart of Kent Hospice across the local business and community landscape.
- Work with fundraising and communications colleagues to maximise opportunities and supporter engagement.
- Develop partnership opportunities linked to our future hospice, building influence and long-term support.
About You
We are looking for someone who combines strategic thinking with warmth, confidence and exceptional relationship-building skills. You will be naturally curious, results-driven and excited by the opportunity to build something with lasting impact.
You may come from fundraising, business development, account management, sponsorship or another partnership-led environment.
Essential Requirements
- Experience in corporate fundraising, partnership management, business development, account management, sponsorship, sales or a related income-generation role.
- Experience of identifying and securing new business opportunities.
- A track record of achieving income, sales or growth targets.
- Experience of developing and managing high-value stakeholder relationships.
- Excellent networking, presentation and communication skills.
- Strong organisational, planning and budget management skills.
- Experience using CRM or database systems.
- Ability to travel independently across Kent and work occasional evenings and weekends.
Desirable Requirements
- Experience of charity fundraising, sponsorship or commercial partnerships.
- Knowledge of fundraising regulations and best practice.
- Existing connections within the Kent business community.
Why Join Heart of Kent Hospice?
This is more than a fundraising role. It is an opportunity to shape meaningful partnerships, influence future plans and play a key part in the next chapter of hospice care across our region.
In return, we offer:
- A supportive, collaborative working environment.
- Hybrid working arrangements.
- The opportunity to lead and grow an important fundraising income stream.
- Professional development and training opportunities.
- The chance to make a direct impact on local patients and families.
We are committed to equality, diversity and inclusive practice across employment and patient care. As a Disability Confident Leader, we encourage applications from people living with disabilities and provide reasonable adjustments to support colleagues to thrive.
All interested applicants must complete our online application form in full.
Exceptional specialist care for people living with a terminal illness.



Wilder Communities Officer (Isle of Wight)
Little Duxmore Farm, Rowlands Lane, Havenstreet, Ryde, PO33 4DF
£30,344 pro rata gross per annum (£12,137.60 actual salary for 0.4 FTE)
Fixed Term, 12-Month Contract, Part Time – 14 Hours per Week
Closing date: 02 August 2026
Interviews: 20 August 2026
Hampshire & Isle of Wight Wildlife Trust is shaping a wilder future for our counties – protecting special places, restoring habitats and inspiring people to act for nature. As part of the UK’s fastest-growing movement for nature’s recovery, we lead with passion, integrity and bold thinking. Join a team where your work has purpose, your ideas matter, and you can help create lasting change for wildlife and people.
We are seeking a Wilder Communities Officer (Isle of Wight) to join our cause.
We have recently taken on the care of a beautiful community garden at Quarr Abbey on the Isle of Wight and we are looking for a Wilder Communities Officer with some horticulture experience to work with us on this exciting new project to help us grow, maintain and develop a community garden for people and nature. This role is a job share and will require close liaison with our Wilder Communities Officer to help plan and agree a range of activities for communities and volunteers at the garden. The majority of the Wilder Communities Officer's role will be based at the garden at Quarr Abbey.
What you’ll be doing:
You’ll work with and support communities, individuals, local groups and volunteers across the Isle of Wight in a welcoming community garden setting. As part of Team Wilder, the community garden will bring people together to connect with nature, reduce social isolation, improve wellbeing and take action to address the climate and nature emergencies.
The role will focus on community growing through the cultivation of fruits, vegetables and herbs alongside practical delivery to groups and individuals to help develop skills, confidence and knowledge needed to create and champion wildlife-friendly spaces within their own communities across the Island. Initiatives might include greening community spaces or streets, wildlife gardening, habitat creation, supporting particular wildlife species such as pollinators, bats, swifts or hedgehogs through to setting up groups to tackle problems such as litter or household pollution or influencing others, including local government and businesses, to take action for nature.
About you:
You’ll have a passion to help wildlife and support our mission for nature to thrive. You’ll be approachable and have a friendly manner, be empathetic and culturally sensitive with communities and partners you support. You’ll have high standards of professional and personal integrity and values that align to the Trust’s.
Wild About Inclusion!
As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work. We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities.
Disability Confident. We are proudly a Disability Confident Committed employer. The scheme is helping us recruit and retain great people to meet our workforce needs. As a member of the scheme, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview.
To be considered for an interview under the Disability Confident Scheme you must:
- Identify as being disabled which under the Equality Act 2010 means a physical or mental impairment which has a substantial*, long term** adverse effect on your ability to carry out normal day to day activities; or a long-term health condition; and;
(*Substantial is more than minor or trivial **Long-term means 12 months or more)
- Set out how you meet all the minimum qualifying criteria set out in the person specification for the post at the application and testing stages. This is a requirement for all candidates, not just those applying under the scheme.
We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs), free parking at our sites and more.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram Family Lives is part of the Coram group.
About the role
2 x posts (one based in North East & one Arabic speaking based in North West of Westminster)
This a highly rewarding role for an Outreach Worker to support parents and carers of children under 5 at Westminster Children Centres. We are currently looking to recruit two Outreach workers in Westminster to provide accessible information to parents and carers, particularly those who are marginalised, to ensure they receive the support they need in order to increase opportunities and strengthen family life, bringing better outcomes for children.
An Arabic speaking Outreach worker required for the North West of Westminster. A second Outreach worker required for the North East of Westminster, with Bengali language desirable but not essential. The roles will include developing an understanding of the local area including services and facilities. You will also need to pro-actively engage with vulnerable and isolated families and carry out home visits, as required. The role will include developing good relationships with health visitors and liaising with other agencies regarding the needs of parents and carers.
We are looking for someone who has experience of community and outreach work with diverse communities in an inner-city environment. This will include experience of a wide range of methods/techniques to reach out and engage with isolated individuals/communities and assessing family needs. Excellent communication skills, both oral and written, along with the ability to empathise with parents and carers are required. A non-judgmental approach is essential. The ability to network is also important.
A commitment to safeguarding vulnerable adults and children, as well as an understanding of and commitment to equal opportunities and diversity.
are essential.
To apply for this role, please click on the 'apply now' button below to complete the application.
Please specify on your application if you are applying for Arabic post or general Outreach worker post.
Closing Date: Sunday, 16th August 2026
Interview Date: Week commencing 24th August 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Saïd Business School is entering an exciting new chapter. As we prepare to celebrate our 30th anniversary and deliver an ambitious new five-year strategy, we are expanding our Development and Alumni team and seeking two exceptional Senior Philanthropy Officers to help drive a transformational step change in philanthropic support. Working closely with senior academics, School leadership, alumni and supporters, you will build meaningful relationships with philanthropists whose generosity can help tackle some of the world's most pressing challenges through business, entrepreneurship, innovation and social impact.
You will manage a portfolio of high-potential prospects, developing tailored engagement strategies that connect donors' passions with Oxford Saïd's strategic priorities. From identifying opportunities and cultivating relationships through to securing significant gifts and delivering outstanding stewardship, you will play a leading role in growing philanthropic income and impact across the School.
Key responsibilities:
- Managing and developing a portfolio of high-net-worth individuals and selected philanthropic organisations.
- Securing gifts typically ranging from £50,000 to £1 million+.
- Building trusted relationships with senior academics, School leadership, alumni volunteers and University colleagues.
- Translating world-class academic research and thought leadership into inspiring donor propositions.
- Supporting cultivation events, donor visits and stewardship activities that deepen engagement and demonstrate impact.
You will be an experienced and strategic fundraising professional with a proven track record of securing major gifts and building successful donor relationships within complex organisations. You will have experience engaging high-net-worth individuals and philanthropic organisations, consistently achieving ambitious income targets and managing prospects through the full fundraising cycle. Additionally, you will possess the ability to translate complex ideas into compelling philanthropic opportunities. A strong understanding of fundraising best practice, ethics and data governance is essential, alongside experience using fundraising CRM systems.
Further information on this role can be found in the job description.
At Saïd Business School we believe in fostering a diverse and inclusive work environment where everyone can thrive. We welcome applicants from all backgrounds and communities to bring their unique perspectives and experiences to our team. Join us to build a brighter, more equitable future, where we celebrate diversity, advance equity, and nurture inclusion across everything we do.
We offer very generous benefits, some of which are:
- Generous holiday allowance of 38 days including bank holidays
- Hybrid working
- Membership of the Oxford staff pension scheme
- Discounted bus travel
- Subsidised onsite catering
- Cycle loan scheme
- Plus, many other University benefits
All applications must include a CV, Supporting Statement/Cover Letter and Current Salary.
The closing date for applications is Friday 7 August 2026 at 12.00 noon. Please note, this vacancy may close earlier than advertised if we receive a high number of suitable applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Department: Safeguarding
Reports to: Head of Safeguarding
Location: Archdiocese of Southwark
Contract: Full-time / Permanent
Salary: £50,000
Purpose of the Role
The Safeguarding Manager plays a key leadership role within the Archdiocese Safeguarding Service, supporting the Head of Safeguarding in the delivery and development of a safe, responsive and professional safeguarding function across the Diocese.
The postholder will provide operational management, administrative support, case supervision and guidance, ensuring safeguarding concerns and allegations are managed effectively, compassionately, and in accordance with statutory guidance, national and Archdiocese safeguarding policies, and procedures.
The Safeguarding Manager will help promote a culture of safeguarding across archdiocesan communities, ensuring that children, young people and adults at risk are protected and supported.
Key Responsibilities
Operational Safeguarding Management
- Support the Head of Safeguarding in the day-to-day management of the archdiocesan safeguarding service.
- Oversee the triaging, recording and supervision of safeguarding concerns, allegations, disclosures and referrals across the Diocese.
- Ensure safeguarding casework is managed consistently, appropriately and within required timescales.
- Set actions and monitor completion.
- Complete case work when required.
- Monitor lessons learnt and complaints to ensure quality assurance and learning.
- Support the recruitment and management of Parish Safeguarding Recruitment (PSR’s)
- Provide advice and guidance to clergy, parish safeguarding representatives, archdiocesan staff and volunteers on safeguarding matters and safer recruitment process.
- Manage invoices and budget requirements.
- Monitor safeguarding practices and contribute to quality assurance and continuous improvement.
Supervision and Team Leadership
- Record, triage, allocate and oversee safeguarding caseloads within the team.
- Foster a collaborative, reflective and trauma-informed safeguarding culture within the team.
- Assist in recruitment, induction and training of safeguarding volunteers (PSR’s).
- When required, support Head of Safeguarding in supervision and guidance for the safeguarding office.
Case Management and Risk Assessment
- Support complex safeguarding investigations and risk management processes.
- Participate in safeguarding meetings, strategy discussions and case conferences where required.
- Ensure accurate, confidential and timely safeguarding records are maintained.
- Contribute to the development and monitoring of safeguarding plans and risk assessments.
- Escalate high-risk or sensitive matters appropriately to the Head of Safeguarding.
Partnership Working
- Develop and maintain effective working relationships with statutory agencies, including social care, police, probation and health services.
- Liaise with national Catholic safeguarding bodies and other dioceses where appropriate.
- Support parishes and archdiocesan organisations in implementing safeguarding policies and safer working practices.
Training and Safeguarding Culture
- Support the delivery and promotion of safeguarding training throughout the archdiocese.
- Encourage awareness of safeguarding responsibilities among clergy, volunteers and staff.
- Contribute to safeguarding audits, inspections and policy reviews.
- Support the quarterly safeguarding sub-committee and Trustee meetings.
- Promote best practice and ensure compliance with national safeguarding standards and Church requirements.
Policy and Compliance
- Ensure diocesan safeguarding practices comply with:
- National safeguarding legislation and guidance
- Catholic Church safeguarding policies and procedures
- Data protection and confidentiality requirements
- Contribute to policy development and service improvement initiatives.
Person Specification
Essential Qualifications
- Professional qualification in safeguarding and/or relevant experience in social work, safeguarding, social care, psychology, counselling, police or a related field.
- Evidence of continuing professional development in safeguarding practice.
- Experience in triaging and risk assessment.
- Experience in quality assurance and continuous improvement.
Essential Experience
- Significant experience of safeguarding children and/or adults at risk.
- Experience of managing complex safeguarding cases and risk assessments.
- Experience of supervising or managing staff within safeguarding/social care/police setting.
- Experience of multi-agency working with statutory and voluntary organisations.
- Experience of handling sensitive and confidential information appropriately.
Essential Knowledge
- Strong understanding of safeguarding legislation, statutory guidance and best practice.
- Knowledge of risk assessment and case management processes.
- Understanding of safeguarding within faith-based or voluntary sector settings.
- Awareness of the structure and mission of the Catholic Church and sensitivity to its pastoral context.
Essential Skills and Attributes
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Ability to manage competing priorities and make sound professional judgments.
- High level of emotional resilience, professionalism and integrity.
- Ability to work collaboratively and maintain appropriate professional boundaries.
- Competent IT and case recording skills.
Desirable
- Practising Catholic or understanding of Catholic pastoral structures and ministry.
- Experience working within a church or faith-based safeguarding environment.
- Training qualification or experience delivering safeguarding training.
Core Values and Expectations
The postholder will:
- Uphold the mission and values of the Catholic Church.
- Demonstrate a commitment to safeguarding and promoting the welfare of children and adults at risk.
- Treat all individuals with dignity, compassion and respect.
- Maintain confidentiality and professional integrity at all times.
- Work in a manner consistent with national and archdiocesan policies and Catholic social teaching.
Safeguarding Statement
The Archdiocese of Southwark is committed to safeguarding as an integral part of the life and ministry of the Church. The successful candidate will be required to undergo appropriate safer recruitment checks, including an enhanced DBS check and references.
Application Information
For further information about the role, please send a supporting statement Highlighting your suitability for the role and a copy of your CV.
University Access Officer
We are looking for a University Access Officer based in London, working across up to four partner schools.
The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of the team to ensure that the delivery of our programmes is optimised.
Join an education charity that believes that every young person can make the most of education, unlocking their potential and creating a fairer society.
Position: University Access Officer
Location: London
Contract: Permanent
Salary: £29,227.50 per annum including London Weighting
Hours: Full-time, 37.5 hours per week, Monday to Friday
Close Date: 9am Friday 31st July
Interview Date: Thursday 6th August in person
About the Role
The mission is to support students from under-resourced backgrounds to access top universities through a focus on mentoring in combination with tuition and/or coaching.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Young people on the programme are 50% more likely to place at a top university compared to statistically similar students.
Role responsibilities include:
- Work directly with students, mentoring in an impactful, professional and safe manner.
- Engage with school staff, your Programme Manager, and students in school to ensure that you have fully enrolled cohorts across all programmes.
- Coordinate the delivery of the programmes across allocated schools, acting as the sole on site representative.
- Assess student progress towards being able to make successful university applications.
- Work proactively with school staff to ensure their cooperation and timely completion of activities.
- Present at termly school meetings with Senior Management to report on our programmes progress.
- Support the wider team by attending university site visits which take place on occasional Saturdays and weekday evenings (paid time off is provided).
About You
You will also have:
- Skills in mentoring groups of students and 1:1.
- Excellent organisation and time management skills
- Able to communicate and influence impactfully at all levels.
- Able to work towards and meet deadlines with a problem-solving mindset.
- Able to effectively time manage and actively prioritise.
- Able to work independently, in busy school environments, with an ownership mindset.
- Skilled in building and maintaining excellent relationships with young people and school staff/leaders
- Good sense of attention to detail
- Can demonstrate an ability to take action to keep young people safe and raise concerns.
Training and Development
You will be provided with regular training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team. There are opportunities for progression, including several additional responsibility roles which are available for University Access Officers to apply for once they have completed their probationary period successfully.
About the Organisation
Join an organisations that believes that every young person should have the opportunity to fulfil their potential and make the most of their education. The team are passionate about reducing the educational barriers students face, helping them to pursue a career in their chosen field and follow their dreams.
Benefits include:
- 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days
- PerkBox
- Employee Assistance Programme, a 24-hour helpline for staff and six free counselling sessions
- Online Medical assistance
- Interest-free travelcard loans and travel-allowance for expenses over £10 per day, where applicable.
- Cyclescheme loans.
- 2 paid Volunteering Days and 1 paid Wellbeing Day
- Employer’s pensions contributions (3%).
- Learning and Development opportunities.
The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
As a proud to be a Level 1 Disability Confident employer, if you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check.
You also have experience in roles such as Teaching Assistant, Schools Officer, Mentor, Pupil Mentor, School Mentor, Teacher Support, University Office, Access Officer, School Access Officer, University Access Officer, Education Access Officer, Higher Education Access Officer.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Age UK's National Advice Line is recruiting for Information & Advice Advisers.
Our team provide a vital service available to older people and anyone seeking advice to support an older person in need. Our team of trained Advisors are dedicated to providing accurate, impartial and comprehensive information and advice to help support those in later life.
Many older people are concerned about the cost of rising energy bills, poor housing, accessibility to health and social care services. This is where our Information and Advice Advisers play a vital role in raising awareness and empowering older people to access the support they need, and to understand their statutory rights.
If you are looking for an exciting and fulfilling career with a large National Charity that challenges injustice and makes a real difference to older people across the country, then we would love to hear from you!
The successful post holder will have excellent communications skills with the ability to provide accurate, often complex information in a clear and empathic way, offering advice over the phone and by email.
In this role you will receive several weeks of extensive specialist training based on the current legislation relevant to older people's rights and welfare, enabling you to offer an in-depth advice service to phone and email enquirers from across England. You will help them to understand and implement their legislative rights in areas such as community care, housing, income and benefits and many other issues related to later life.
This role offers hybrid working between home and our offices in either Blackpool or Ashburton (a robust home broadband connection is essential). This means you would be expected to attend office a minimum of once every 3 months, although this can be more if you prefer. You may be asked to attend office more regularly than these minimum requirements. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to 1hr 30mins commute.
This role is a 35-hour working week, Monday to Friday 9am to 5pm.
Last day for applications Monday 3rd August 2026
Important: In your Supporting Statement, please include examples of how you meet the Must Have criteria below.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application (A), Interview (I), Test (T), Presentation (P)
Experience
- Experience using computer-based systems, including the ability to work confidently across multiple applications, strong keyboard skills, and experience working with dual screens. A, I, T
- Experience of working to set timescales. A, I
Skills and Knowledge
- Accurate and having attention to detail. A, I, T
- Excellent communication skills with an ability to communicate with a wide range of people in a professional and approachable manner. I
- Excellent literacy and numeracy skills. A, T
- Ability to handle confidential, sensitive information and personal details professionally and in line with current legislation. A, I
- Confident, professional telephone manner. A, I
- Ability to handle and present clearly and concisely, large amounts of subject knowledge, often of a complex nature. A, I
Personal Attributes
- Ability to deal with difficult and distressed callers calmly and empathetically. I
- Commitment to providing a high-quality customer service and equal opportunities. I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application (A), Interview (I), Test (T), Presentation (P)
Experience
- An understanding of the issues affecting older people. A, I
- Experience of providing in-depth information and advice on the telephone or face to face. A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme and Cycle to Work Scheme (subject to affordability), and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.