Jobs in gerrards cross

We are seeking a Ledger Clerk (maternity cover) to support the finance team at the Biochemical Society.

​The Ledger Clerk will be involved in all aspects of the accounting function under the daily supervision of the Finance Manager, including:

​Purchase ledger and expenses:

• Responsible for maintaining purchase ledger
• Coding and processing of supplier invoices
• Ensuring supplier invoices are approved and paid within agreed timeframe
• Preparing weekly payment runs (BACS, CHAPS, cheques and overseas)
• Assisting Processing of staff expense claims and credit card statements
• Reconciliation of supplier and staff statements
• Maintenance of supplier records
• Being the first point of contact for suppliers

Sales ledger and credit control:

• Assisting the Finance Manager with maintaining the sales ledger and revenue imports
• Bank/cash book maintenance
• Responsible for daily banking
• Assisting the Finance Manager with maintaining the petty cash

Other accounting and administration tasks:

• Responsible for maintaining the Finance email inbox
• To cover the Finance Manager in periods of absence

​Here is some information on our Benefits package.

Closing date: 1st September 2025.

Only shortlisted candidates will be contacted. “Please note that interviews will be virtual”.

For more information about the organisation, please visit our website.

Please send a CV and cover letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family-friendly, inclusive employment policies to support staff from different backgrounds.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources, it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion. 

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

About us 

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day. 

The role 

We’re looking for a passionate and proactive Energy Adviser to deliver advice and support right where it’s needed most — in the heart of local communities across North London.

This isn’t your typical office-based role. You’ll be the face of NEA’s Mobile Advice Centre, a specially equipped vehicle you’ll drive to community hubs, events, and neighbourhoods to provide one-to-one support, group sessions, and energy-saving guidance. 

This is a fantastic opportunity to combine your energy advice expertise with on-the-ground outreach – building relationships, offering support in-person, and making a real difference to people’s lives where they live. Whether you’re parked at a local market or set up at a community centre, your role will be hands-on, visible, and truly impactful. 

What you’ll need to succeed 

• A full driving licence and confidence travelling across North London 
• Experience giving energy advice to householders, particularly those in vulnerable or low-income situations 
• A genuine passion for community outreach and engagement 
• Excellent communication and problem-solving skills 
• A flexible, empathetic approach with the ability to work independently 

This role offers variety, autonomy, and the chance to play a vital part in tackling fuel poverty on the ground. You’ll also be part of a supportive, values-led team that’s committed to making a meaningful difference. 

If you’re excited by the idea of taking your expertise on the road and connecting directly with communities, we’d love to hear from you. 

Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements. 

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.  

We are offering: 

• £29,064 – £34,267 (FTE) – Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale. 
• 11½% non-contributory pension. 
• 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff. 
• Flexible working arrangements including the opportunity for Hybrid working. 
• Enhanced family friendly payments. 
• Employee Assistance Programme. 
• Employee benefits platform. 

The closing date for all applications is 12pm on Tuesday 26 August. We anticipate interviewing the two weeks commencing Monday 1 September.  

Please note CVs will not be accepted as part of the application process.  No recruitment agency or advertising enquiries, please. 

About Cardiomyopathy UK

Cardiomyopathy UK is the only UK charity dedicated to supporting people affected by cardiomyopathy – a disease of the heart muscle. We provide vital information, support services, and campaign for improved diagnosis and care. As we grow our reach and impact, we are deepening our work with corporate and pharmaceutical partners to improve the lives of people affected by this condition.

The Role

We are seeking a proactive, strategic Industry Relations Manager to coordinate our work across pharmaceutical and other commercial partnerships. Reporting to the CEO and working closely with the Executive Leadership Team, this pivotal role will manage high-value contracts and relationships, manage impact reporting, and support the development of our organisational offer to external funders and stakeholders.

Key Responsibilities

1. Contract and Relationship Management 

Lead on drafting, managing and executing commercial contracts

Support the CEO in managing key partner relationships, ensuring clarity, accountability, and delivery

Maintain a log of all agreements, deliverables, and reporting schedules, tracking and recording income

Produce clear, timely reports on income, activity and impact for both internal and external stakeholders

Help shape and develop a compelling offer to pharmaceutical companies that aligns with our mission and values

Identify new opportunities and work with the Executive Leadership Team, to proactively engage potential partners

2. Commercial Opportunities

Scope and evaluate new commercial opportunities

Make recommendations to the Executive Leadership Team on feasibility and alignment

Support the development of proposals and pitch materials for new income generating partnerships

Work with the Executive Leadership Team to support earned income generating activities across the organisation, improving associated structures and processes

3. Impact Reporting and Evaluation

Develop clear systems for tracking and demonstrating how contract income – particularly from pharmaceutical companies – is used across patient engagement and related activities

Work with internal teams to track all organisational events, and to gather data, stories, and case studies that show the real-world difference our work is making to patients and their families

Produce regular impact reports and tailored summaries for funders, awards bodies, and internal stakeholders

Support the creation of an organisational impact framework that aligns with our strategic goals and other requirements

Ensure all impact reporting meets transparency and compliance standards and is communicated in a compelling and accessible way

Support the CEO in Secretariat duties for the Board and Executive Leadership Team meetings, including collation of all reports and papers, minutes and actions.

Person Specification

This is a broad and varied role, so the key qualities we’re looking for are enthusiasm, initiative, a strong work ethic, adaptability, a willingness to learn, and the ability to take on a wide range of tasks.

Essential: 

• Experience working with commercial contracts and business relationship management
• Proven project management skills
• Adaptability and willingness to learn
• Strong reporting skills, with attention to detail
• Excellent communication and relationship-building skills
• Highly organised, able to manage multiple workstreams and deadlines
• A background or knowledge of the health and/or pharmaceutical sector

Desirable:

• Familiarity with pharmaceutical compliance and funding requirements
• Experience of working in/familiarity with the charity sector

Location: Hybrid (London)
Contract type: Permanent
Hours: 35 hours a week
Salary: £34,022.09

Due to increased investment from the university we’re really excited to announce the recruitment for the role of Student Adviser.

Who we are

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfill potential; we help make it happen.

About the job

We are looking for a Student Advisor to join our Advice team, helping students navigate challenges and make the most of their time at UAL. You'll offer one-to-one and group advice on a range of academic (including appeals, academic misconduct, complaints and extenuating circumstances) and housing issues, signposting students to other useful services when needed. Sometimes you'll act as an advocate for students in university meetings or help them put together a strong case to get the outcome they're hoping for. You'll also play a big role in our outreach - running drop-ins creating resources and delivering activities to raise awareness of our services across various sites. In addition you'll contribute to service improvements, research projects as well as working with our student leaders on specific projects. It's a varied role where no two days are the same while making a real difference to students' lives.

Who we are looking for?

You'll be a great communicator who can explain complex regulations in a clear, friendly way. We're looking for someone who's approachable, empathetic, and committed to supporting students with experience giving advice or providing welfare or support services. You'll need to be organised to manage a busy caseload, staying calm under pressure and handling sensitive information with confidentiality. Knowledge of housing or academic advice is a big plus and an understanding of the issues facing students in higher education will help you hit the ground running. Most importantly, you'll be someone who genuinely cares about inclusivity and work to ensure that every student feels heard, respected and supported.

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.

Benefits and Perks

In return for your passion and experience, we offer:

• a summer 4-day working week - we have a four day working week during the months of July & August
• Generous holiday entitlement (up to 39 days) - 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
• A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
• A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
• Birthday Leave
• 2 days of Volunteering Leave
• Religious Festival Leave (up to 2 days)
• Cycle to Work scheme, enabling significant savings on bicycle purchase
• Flexible/ hybrid working arrangements
• Access to UAL staff training courses
• NUS card discount
• Enhanced maternity leave
• Family-friendly employer
• Interest-free travel loan
• Access to an Employee Assistance Programme (EAP) offering free and totally confidential support on a range of topics, including coaching, wellbeing, legal and financial advice

How we recruit

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:

Part 1 (Application Form) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview.

Part 2 (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.

Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.

Job application timeline:

Closing date: 23:59pm 14th September
Intended Interview date: 7th October

REF-223489

We are looking for a Head of Communications to lead the Comms function at a strategic level, inspiring and influencing how the charity share their story with the world. Youll craft and deliver bold, creative, and inclusive communications that raise awareness for the charity.

This is a Hybrid role with 2 days a week in the London office, either SW London or West London with regular travel across England and Wales.

The Charity
Highly respected social welfare charity working to develop a range of innovative services providing practical and emotional support.

You would be joining an inclusive, welcoming organisation with a diverse workforce of passionate individuals offering fantastic benefits, including flexible working arrangements, 30 days annual leave plus 8 days bank holidays per year and an employee assistance programme as well as much more!

The Role
Work with colleagues to devise, deliver and evaluate multidisciplinary Comms Plans that raise awareness and support the charity to achieve corporate objectives.

Oversee Pacts and the Prisoners Families Helpline digital platforms and channels,including social media and websites.

Lead and oversee the production of corporate publications, including the development of compelling marketing material that engages staff, volunteers and service users.

Proactively place positive stories in the media; be the first point of contact for incoming media enquiries; and prepare spokespeople for media interviews.

The Candidate
Experience of devising, delivering and evaluating communications plans that support the delivery of organisational objectives.

Experience of web and digital media management.

Experience of working with the media.

Experience of creating and delivering high quality marketing material.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Location: hybrid working - a minimum of one day per week in our Aldgate, London head office

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Background

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

Join our passionate Community Fundraising team and play a vital role in delivering exceptional support to our incredible community supporters. You’ll be the first point of contact for our bronze level supporters, providing warm, responsive and inspiring stewardship that helps them maximise their fundraising efforts and feel truly valued

As the Community Fundraising Assistant, you will oversee a growing caseload of supporters, combining automated supporter journeys with personalised touchpoints to deliver an outstanding experience. Working closely with Regional Fundraisers and the Community Fundraising Executive, you’ll ensure high-value supporters are identified and seamlessly handed over, while nurturing long-term relationships with our wider fundraising community.

Additionally, you’ll lead on key administrative processes and systems, including the implementation of our new CRM platform launching in September 2025. You will produce regular reports on marketing activities and stewardship performance, monitor financial and non-financial KPIs, and ensure accurate supporter database records in line with Dementia UK’s policies and processes.

To succeed in this role, you will bring experience in building positive relationships in a fundraising or customer facing setting, with an understanding of utilising databases effectively. You will have strong attention to detail and demonstrate proficient IT literacy including Office 365 applications.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

As part of a growing team, this role will have a significant impact by driving the delivery of our diverse portfolio of partnerships, including strategic and commercial partners and charity of the year. 

This important role supports the Partnerships and Philanthropy Team to grow and build strategic relationships with businesses across the UK. 

As Corporate Partnerships Manager you will actively identify and secure new partners for the charity, as well as managing a portfolio of existing corporate partner relationships.

As a key member of the team you will work across the organisation to develop opportunities for supporters to be partners in delivering our ambitious plans to end new cases of HIV by 2030. 

Main duties of the role:

• Work with the Head of Philanthropy & Partnerships to develop and implement a robust strategy to secure income from corporate partnerships (e.g. employee fundraising, sponsorship, cause-related marketing, strategic partnerships, pro bono and philanthropic donations). 
• Manage a varied portfolio of corporate partners, ensuring that they are stewarded effectively through strengthening their engagement and ensuring partnerships are delivering against their objectives.
• Producing attractive and compelling proposals related to Terrence Higgins Trust sponsorship and partnership opportunities, as set out in the Fundraising and Organisational Strategy.
• Developing contractual agreements between sponsors and Terrence Higgins Trust to protect and deliver the interests of both parties.
• Be responsible for developing and implementing a yearly activity plan to co-ordinate applications and reports to funders to achieve year on year targets.
• Lead on the generation of creative, strong and impactful collateral to ensure applications, proposals, presentations and information attract and retain partners. 
• Ensure that the charity is generating sustainable, unrestricted income from the corporate sector by developing a varied portfolio of strategic and commercial partnerships, in addition to other types of partnerships.
• Lead on the account management and stewardship of successful partnerships, liaising with appropriate teams, ensuring that objectives of the donor are fully met. 
• Work closely with the marketing and communications teams to support brand awareness and increase awareness of the charity’s work through corporate partnership opportunities.
• Managing strong and enduring relationships with colleagues in relevant areas across the charity to ensure that partnership opportunities are optimised and ensure maximum value to Terrence Higgins Trust. 
• Ensure all information relating to each corporate partnership is accurate, up to date, documented on the CRM, prospect tracking tools, and well organised.
• Ensure that all donor communications are handled appropriately, promptly and courteously and that complaints and criticisms are logged, investigated and resolved, in accordance with the organisation’s systems and procedures. 
• Work closely with the trustees, senior volunteers and the senior management team to recruit and steward Corporate Partners.
• Contribute to the budgeting process for the Corporate Partnerships team and significantly contribute to the annual income budget. 
• Contribute to the strategy of the wider Income Generation Directorate, and participate in fundraising events as required. 
• Travel, as required, for donor meetings in London and the UK and occasionally work evenings and/or weekends at events.
• Stay abreast of changes and trends in fundraising practice to continually optimise performance, as well as ensuring compliance with changing regulations, including GDPR.
• Any other duties which are commensurate with the grade.

Our Aims

The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre  projects managed include those for older people, youth, children center services, volunteering and community champions.  Through these projects UPG hopes to enhance the health, wealth and well-being of the centers’ users.

Role

We are looking for a dedicated and compassionate caretaker to join our team

In this role, you will be responsible for the general upkeep and maintenance of our facilities, as well as caring for the welfare of those under our care.

This includes everyday tasks such as cleaning, carrying out minor repairs, overseeing security measures, and aiding and supporting to our residents or occupants.

Our ideal candidate is reliable, empathic and has a genuine passion for helping others.

They should have excellent communication skills and a strong attention to detail

Main Responsibilities

• Perform regular inspections of the premises to identify and fix maintenance issues, such as leaks or breakages
• Keep an itinerary of tools and jobs
• Manage supply inventory and reorder supplies as needed
• Carry out cleaning tasks such as sweeping, mopping and dusting, to ensure the premises are kept clean and tidy
• Conduct minor repair work, including fixing broken locks, replacing light bulbs and carrying out basic plumbing work
• Monitor the property’s security systems and respond to alarms or potential threats
• Manage waste disposal and recycling activities
• Maintain outdoor areas, such as gardens and parking lots, including pruning shrubs and removing snow or debris
• Coordinate with professional repair services and contractors when required
• Ensure compliance with heath and safety regulations – Fire drills, Gas checks etc
• Assist in arranging events and hires at the premises
• Respond to emergency situations promptly

Working with Others

• Work well with colleagues and tenants
• Polite and professional
• Excellent communication skills

We are looking for someone who:

• Understands the power of sport to unite and uplift communities.
• Brings senior leadership experience in the required competencies of fundraising, communications and income strategy.
• Is confident managing relationships with high-value funders and partners.
• Has a deep understanding of inclusive storytelling and impact measurement.
• Can think big, act boldly, and build a strong and sustainable future for our movement.

We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives. 

We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.

We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission.

Want to work in a fast-paced environment with opportunities to learn advice skills? Are you a proactive person interested in making a real difference to disabled people?

About the role

Richmond AID have 3 main advice teams: Information Navigation, Benefits Advice and Money Advice. We also administer a number of grants on behalf of local grant giving charities and the local authority. Our teams are busier than ever and this role will play a vital part in supporting the team with administration tasks including; taking client enquiries from the phone, website and email and uploading them to our database, scanning and photocopying.

You will spend your time working directly with clients with a range of physical, sensory and mental health impairments to help them to fill in grant allocation forms and other forms and helping people to know their rights. You will also support our advice teams administratively; arranging appointments, sending emails and letters and uploading information to our database.

You will receive training in a range of advice areas (housing, health and social care, benefits, transport and travel) as well as other relevant topics such as various mental health conditions, managing challenging behaviour, professional boundaries, and case management. You will be supported by a friendly team of experienced advisers who will have the opportunity to shadow and you will also have access to a range of external training and development opportunities.

You will need to have clear written and oral communication skills as you will need to make phone calls and write emails and letters to clients as well as providing progress updates to the team.

You will work closely with our experienced advice team and we can offer opportunities for training and development in a range of areas including social care, housing and benefits to support you on your journey to becoming and advisor.

About you

To be successful in this role you will have solid administration and organisational skills, and a high degree of accuracy and attention to detail. You will have strong communication skills across all levels and will be a real team player with a genuine interest in supporting disabled people.

An interest in developing advice skills in essential and experience or a background in advice and information will be an advantage.

You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.

The ideal candidate will be passionate about social justice and the empowerment of disabled people and excited to learn valuable skills on the job.

Other roles you may have experience of could include:  Youth worker, project officer, advisor, administrator, generalist advisor, office worker, receptionist

About the role

To promote a positive health, safety and wellbeing culture and be responsible for the provision of advice, guidance and support for staff and volunteers on all health, safety and wellbeing related matters, including the implementation and application of new and updated legislation, codes of practice, and safe working procedures.

To ensure that health and safety effectively contributes to the Trust’s strategic objectives, to embed best practice across the Trust’s operations, and drive compliance, identifying improvements, and creating a safe, sustainable workplace. The role requires a consultative, collaborative and pragmatic approach to finding solutions and appropriate measures to support the Trust’s day to day activities and improve standards.

About the Trust

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.

Our staff team are enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.

As an employer we are committed to promoting and protecting the physical and mental health of all our staff.

You can find out more on the Herts & Middlesex Wildlife Trust website jobs section. 

Please see our recruitment pack for more information and on how to apply.

Closing Date is Wednesday 3 September at 9am.

POSITION OVERVIEW

The Programme Development Manager represents an evolution from our Programme Manager role, focusing on shaping the future direction of The Avenues Youth Project's programmes whilst maintaining oversight of current delivery. This isn't just about managing what we do now, it's about looking ahead and designing what comes next.

Working closely with the Programme Director, you will be responsible for researching innovative approaches to youth work, developing funding proposals, and creating programmes that respond to the changing needs of young people aged 8-19. We need someone who can think creatively about engagement whilst keeping an eye on emerging trends and opportunities in the sector.

As a member of the senior team, you'll help embed our values throughout the organisation and ensure our programmes remain at the cutting edge of youth work practice.

KEY AREAS OF RESPONSIBILITY

Programme Innovation and Strategic Development

Programme Design and Innovation

● Research and develop innovative programme concepts that address emerging needs of young people within the community, utilising best practice from across the youth work sector.

● Lead comprehensive design processes for new initiatives, collaborating with lead youth workers, young people, families and community partners to ensure programmes are relevant and effective.

● Create detailed programme frameworks incorporating learning outcomes, delivery models, resource requirements and sustainability strategies.

● Plan, develop and deliver allocated youth work projects that meet organisational aims, taking responsibility for budgeting, planning, delivery, monitoring and evaluation.

Current Programme Oversight

● Collaborate in overseeing the recruitment, retention and progress of young people across assigned programmes, working to ensure consistent engagement and positive outcomes.

● Participate in necessary working groups and initiatives on behalf of the team, liaising with a wide range of youth service providers to ensure AYP is represented in appropriate forums and relevant partnerships.

● Have proactive contact and engagement within the community, maintaining visibility and building relationships that support programme delivery.

● Work with the Programme Operations Manager to report and respond to the Programme Director and senior team on the planning, development, delivery and progress of youth work programmes.

● Ensure all data collection, documents and record keeping is up-to-date and meets the requirements of the Impact and Evaluation Manager.

● Monitor programme attendance patterns and young people's progression, identifying opportunities for enhanced engagement or additional support.

● Coordinate with the Programme Operations Manager and Lead Youth Workers to ensure consistency of approach and share effective practices across different programme areas.

Community Partnerships and External Relations

Strategic Relationship Building

● Establish and maintain strategic relationships with schools, colleges, community organisations, local authorities and other youth providers to develop collaborative networks.

● Represent AYP at community forums, working groups and sector events, maintaining awareness of local priorities and identifying partnership opportunities.

● Develop collaborative programmes with partner organisations, combining resources and expertise to maximise impact.

● Engage with families and community members to understand their aspirations for young people.

Programme Partnerships

· Support the Programme Director in developing and maintaining key relationships and partnerships.

· Establish positive working relationships with external agencies delivering youth work with us and those supporting organisational development.

· Work with the Engagement, Communities and Culture Manager, to develop and maintain effective long-term community partnerships to boost membership at AYP.

Research, Evaluation and Quality Assurance

Evidence-Based Development

● Maintain current knowledge of research and best practice in youth work, particularly relating to our target demographics.

● Commission or conduct research projects to inform programme development decisions and enhance service delivery.

● Collaborate with the Impact and Evaluation Manager, to analyse data from existing programmes to identify effective practices and areas requiring improvement.

● Collaborate with the Impact and Evaluation Manager to establish robust evaluation frameworks for new programmes.

● Work with the Impact and Evaluation Manager to understand and articulate funder objectives throughout programme design and delivery.

Quality Standards and Continuous Improvement

● Develop quality standards and frameworks for all programmes, ensuring alignment with organisational values.

● Collaborate with the HR Manager to create comprehensive training materials and guidance documentation for staff delivering new programmes.

● Monitor programme quality through systematic observation, feed \back collection and data analysis.

● Lead programme effectiveness reviews and provide recommendations for improvement.

● Liaise with external quality assurance bodies, inspectors, and regulatory authorities as required.

Staff Leadership and Development

● Line Management of Programme Operations Manager and Lead Youth Workers - including regular observations, formal supervisions, annual appraisals, and investing in their professional development.

● Attend Line Managers training and regular sessions with HR Manager.

● Deliver reflective practice sessions to the youth work team to support continuous professional development as part of our Learning and Development plan, in collaboration with HR Manager.

● Assist in recruiting or contracting new workers, tutors or teachers as required.

Funding and Financial

Strategic Funding Development

● Collaborate with the Fundraising Manager to identify funding opportunities that support programme development priorities and organisational objectives.

● Contribute to funding applications for new programme areas, ensuring proposals demonstrate clear impact potential and realistic delivery plans.

● Develop comprehensive business cases for programme expansion, including cost-benefit analysis and risk assessment.

● Monitor funding environments and policy developments that may influence programme design.

Financial Administration

● Work with the Finance Controller to ensure high-level financial administration and record keeping, with accountability for project expenditure.

● Maintain clear understanding of AYP's programme budgets and finances, with responsibility for budgeting, monitoring and reporting of assigned budgets.

● Participate in regular budget meetings with the Programme Director and work with the Finance Controller to ensure costs remain within budget.

● Check and approve Lead Youth Workers timesheets for allocated budgets and resolve discrepancies.

Safeguarding and Compliance

● Act as Designated Safeguarding Lead and carry out responsibilities in strict accordance with AYP's Safeguarding Policy,

● Work with TACs, PRUs, Police, Early Help Teams, MARFS, LADO etc. where required to ensure safety of all young people, staff and volunteers,

● Act as main point of contact for safeguarding referrals, working in partnership with other agencies to ensure safety and wellbeing,

● Maintain comprehensive knowledge of safeguarding practices and current legislation.

GENERAL RESPONSIBILITIES 

· In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues. 

· Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary. 

· Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

· Adhere to all The Avenues’ policies and procedures. 

· Stay abreast of policy and developments in youth work locally and nationally.

· Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.

· Undertake any other duties as may be reasonably required within the scope of the role. 

The Fundraising Officer role sits within the ambitious fundraising team and will work closely with the Fundraising Manager to deliver our strong events and community activities.

In this role you will be responsible for providing excellent supporter care to individuals who are taking part in events or organising their own activities, as well as managing our fundraising products. This includes managing the fundraising database; accurately inputting donations onto the database.

You’ll also be responsible for achieving your own income targets and objectives through proactively seeking out opportunities to promote fundraising among patients and NHS staff 
across our hospital sites and in the local community.

POSITION OVERVIEW

The Programme Operations Manager is responsible for the operational delivery of our programmes being delivered to young people aged 8-19. This role ensures consistent, high-quality service provision through effective team leadership and comprehensive oversight of programme activities.

Key responsibilities include direct management of the youth work team and supervision of programme implementation to maintain service standards aligned with organisational values. The postholder ensures operational effectiveness through resource allocation, staff support, and robust quality assurance processes.

Working alongside the Programme Development Manager, this position translates organisational objectives into practical programme delivery through systematic implementation and monitoring. The role involves providing youth workers with appropriate resources and professional support to achieve optimal outcomes for young people.

The Programme Operations Manager contributes to organisational decision-making whilst maintaining hands-on programme management. This balance ensures service delivery meets established standards and regulatory requirements.

The position demands proven leadership capabilities, operational expertise, and commitment to youth development principles within our structured framework.

You will help embed our values throughout the organisation and ensure our programmes remain at the cutting edge of youth work practice.

KEY AREAS OF RESPONSIBILITY

Quality Assurance and Standards Management

· Support the Programme Development Manager to develop, implement, and maintain comprehensive quality assurance frameworks for all youth programmes, ensuring consistent delivery of high standards across all activities.

· Establish quality indicators and performance metrics for programme delivery, conducting regular monitoring and evaluation to ensure continuous improvement.

· Design and implement quality audit procedures, conducting systematic reviews of programme delivery, facilities, and resource utilisation.

· Create and maintain quality documentation, including standard operating procedures, best practice guidelines, and compliance frameworks.

· Ensure all programmes meet regulatory requirements, funding obligations, and sector best practice standards.

· Implement corrective action procedures when quality standards are not met, working with teams to identify solutions and prevent recurrence.

· Liaise with external quality assurance bodies, inspectors, and regulatory authorities as required.

Youth Worker Team Management and Development

● Provide direct line management to youth workers and volunteers, ensuring clear role expectations and performance standards.

● Attend Line Managers training and regular sessions with HR Manager.

● Implement robust induction programmes for all new team members, ensuring thorough understanding of organisational values, procedures, and quality expectations.

● Conduct quarterly supervisions and annual appraisal with line reports, providing professional support, guidance, and performance management.

● Conduct systematic observation of youth work sessions, providing constructive feedback and identifying development opportunities.

● Foster a culture of continuous professional development, identifying training needs and supporting career progression opportunities.

● Ensure adequate staffing levels for all programmes, managing rotas, cover arrangements, and resource allocation effectively.

Programme Operations and Delivery Oversight

● Oversee day-to-day operational delivery of all youth programmes, ensuring smooth running of activities and services.

● Collaborate with the Engagement, Communities and Culture Manager to monitor programme attendance, engagement levels, and participant outcomes, implementing strategies to maximise positive impact.

● Collaborate with the Programme Development Manager to ensure all programmes operate within approved budgets, monitoring expenditure and resource utilisation.

● Coordinate programme scheduling, space allocation, and resource distribution to maximise efficiency and participant experience.

● Implement risk management procedures for all programme activities, always ensuring health and safety compliance.

● Collaborate with the Programme Development Manager to oversee marketing and recruitment activities for programmes, working with relevant teams to ensure optimal participation levels.

Safeguarding and Compliance

● Ensure that full compliance with safeguarding policies and procedures are adhered to.

● Implement comprehensive safeguarding training for all team members, maintaining records and ensuring regular updates.

● Manage safeguarding incidents and concerns.  In the absence of the Designated Safeguarding Leads liaise with external agencies including social services, police, and other statutory bodies.

● Monitor and maintain health and safety standards across all programme areas, conducting regular risk assessments and safety audits.

● Ensure compliance with all relevant legislation, including data protection, health and safety, and equality requirements.

Data Management and Reporting

● Oversee collection, analysis, and reporting of programme data, ensuring accuracy and compliance with funder requirements.

● Contribute to the preparation of regular reports for leadership team, funders, and external stakeholders on programme performance and quality indicators.

● Maintain comprehensive records of all programme activities, participant outcomes, and quality assurance measures.

● Implement feedback mechanisms for participants, parents, and stakeholders, using insights to drive continuous improvement.

Partnership and Stakeholder Management

● Develop and maintain relationships with local schools, community organisations, and partner agencies.

● Represent the organisation at multi-agency meetings and sector networks, promoting collaborative approaches to youth work, as required.

● Coordinate with external providers delivering services within AYP premises, ensuring quality standards are maintained.

● Build positive relationships with parents and carers, maintaining regular communication about programme delivery and young people's progress.

GENERAL RESPONSIBILITIES 

· In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Avenues. 

· Participate in internal/external meetings as required, and attend training events, conferences, and other functions as necessary. 

· Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

· Adhere to all The Avenues’ policies and procedures. 

· Stay abreast of policy and developments in youth work locally and nationally

· Always undertake your role in a professional manner maintaining a high-quality standard of work and in accordance with our values and role model our Behaviours Framework.

· Undertake any other duties as may be reasonably required within the scope of the role. 

Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared.  It should be understood that the nature of individual roles will evolve and change as service, service members and funders needs change.  Consequently, The Avenues will revise this Job Description as required in consultation with post holders. 

ABOUT YOU 

● A Level 3 or above Youth Work Qualification is desirable, or experience equivalent. 

● Minimum 3 years frontline youth work experience with 8-19 year olds

● Demonstrate significant project management experience. 

● Strong people management skills

● Proven ability to design, oversee and implement a youth programme, and experience in leading and managing youth work activities. 

● Strong analytical, organisational and communication skills, with a structured approach and ability to be flexibility.

● Experience managing budgets and members expectations.

● Proven track record in creating and building relationships with local partners to enhance a youth programme.

● Understanding and empathy of current issues young people face.

● Strong understanding and knowledge of safeguarding procedures and commitment to safeguarding

Personal qualities:

● Passion for youth work and belief in young people's potential

● Creative thinking balanced with evidence-based practice

● Resilience and flexibility in a dynamic environment

● Ability to work collaboratively and thrive as part of a team.

● A proactive approach, self-motivated and enthusiastic with high levels of initiative. 

● A genuine passion for working with young people, with a strong empathy to the vision, mission and values of The Avenues.