Jobs in gerrards cross

Do you have excellent customer service skills? Can you help us put our wonderful supporters at the heart of everything we do?

At Dogs Trust, we’re incredibly fortunate to have a passionate community of supporters who share their love of dogs every day. Their generosity powers our mission to improve the lives of dogs across the UK. We’re looking for a Senior Supporter Stewardship Agent to deliver outstanding customer care - recognising supporter loyalty, demonstrating the impact of their contributions, and inspiring them to continue being part of our journey.

What does this role do?

As a Senior Supporter Stewardship Agent, you will:

• oversee the daily operations of the Supporter Stewardship team, distributing work and ensuring work is delivered to a high standard,
• have meaningful conversations with our supporters and solve any complex queries that arise,
• liaise with other teams and departments to ensure supporter queries are resolved efficiently,
• train and upskill more junior members of the team, supporting them to deliver an excellent supporter experience.

Could this be you?

To be successful in this role, you’ll be a confident communicator with an excellent telephone manner and the ability to build rapport with supporters, as well as the ability to handle complex customer queries swiftly and efficiently. You'll be capable of training others, supervising a team and distributing workload. Proficiency in Microsoft Word, Excel, and Outlook is essential, as well as experience with databases.

Interviews for this role are provisionally scheduled for Tuesday 11th November 2025, and will take place on Teams.

Do you have demonstrable experience of new business development? Have you personally secured 6 figure partnerships in previous roles?

We're recruiting a New Partnerships Manager to be responsible for proactively identifying, prospecting, and cultivating leads in key sectors to secure new 5-6 figure, multi-year corporate partnerships with local and national businesses.

About this job

As New Partnerships Manager, you'll:

• develop a prospect pipeline to raise a personal income target which contributes to an overall team target
• support the Senior New Partnerships Manager in the identification and cultivation of new corporate partnerships, accessing a range of income streams and budget holders
• support senior team members in attending meetings with potential corporate partners, including preparing relevant briefs in advance
• prepare relevant and creative applications and proposals for pitches for potential corporate partners
• work closely with the Corporate Partnerships Team to ensure the transition between new business and account management is seamless for both Dogs Trust and the new partner

About you

To be successful in this role you'll have demonstrable experience of new business development, ideally in a charity setting, with a track record of securing six-figure partnerships.

You'll be organised, articulate and credible, with a real appreciation of different budget holders within companies who may be interested in supporting Dogs Trust, and an understanding of different types of corporate partnerships.

In addition, you'll have demonstrable experience of senior stakeholder management and negotiation skills, and you'll have the ability to write clearly and concisely, and to tailor written style to the needs of different audiences.

About the team

The team build multi-year partnerships with businesses consisting of multiple fundraising mechanisms including, but not limited to, corporate donations, cause related marketing, employee engagement and volunteering, charity of the year, and sponsorship. 

Interviews for this position will start on Thursday 20th November 2025.

About the role

This is an exciting time to join Emmaus UK and provide maternity cover for our Governance Manager.

This standalone role is responsible for managing the operations of the board and committees of Emmaus UK, as well as for providing support to local boards at Emmaus communities across Great Britain as they look to develop their governance arrangements.

The postholder will manage the board of trustees, leading on recruitment, induction and compliance, ensuring meetings run smoothly and are minuted effectively. They will also work as company secretary, managing the smooth-running of the AGM, and ensuring returns are made to Companies House and the Charity Commission within appropriate timeframes.

The Governance Manager is responsible for monitoring the development of policies, tracking completion and working with managers to continuously improve policies in line with changing regulation.

The role will also involve extensive work with members of the Emmaus movement, through the performance of reviews of local governance of members, reporting back to local boards on areas to celebrate and actions to develop. They will also be responsible for developing Emmaus UK’s best practice toolkit for trustees to refer to in developing their local governance arrangements, and for liaising with the wider Emmaus movement through facilitation of the membership processes with Emmaus Europe and Emmaus International.

About Emmaus UK

We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers. 

Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home, meaningful work opportunities and a sense of belonging. 

There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales, including three Emmaus groups working towards the development of services in their areas. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness. 

Emmaus UK Governance

• Manage the board of trustees, leading on recruitment, delivering a comprehensive and appropriate induction, dealing with enquiries, maintaining declarations of interest, skills audit and eligibility forms and ensuring all details are up to date and accurate.
• Act as company secretary for Emmaus UK, leading on the preparation for and delivery of the Annual General Meeting, filing required returns, developing documents associated with membership, and ensuring the charity is compliant with relevant charity and company law.

​Board and Committee Meetings

• Coordinate board meetings including organising venues, liaison with the relevant secretary and chairs in creating agendas, preparing and distributing papers and taking and circulating accurate minutes
• Oversee the smooth-running of committee meetings in conjunction with the admin team, including creation of the annual calendar.
• Ensure all follow up actions are coordinated, and ongoing rolling actions logs are maintained and appropriately shared with the Emmaus UK staff team.

Emmaus UK Governance Development

• Lead on governance projects within Emmaus UK, including but not limited to risk, policy management and internal governance reviews, reporting to the Board and subcommittees as appropriate.
• Provide governance advice and support to staff members on an ad hoc basis.
• Monitor all internal policies and procedures ensuring they are fit for purpose and kept under review by the relevant staff members.

​Federation Governance

• Lead on reviews of members’ local governance arrangements, scheduling, undertaking analysis, reviewing documentation, collating responses from members and observations from Emmaus UK Senior Leadership Team members, and reporting to local boards on findings and Emmaus UK’s Audit & Risk Committee on emerging themes.
• Provide guidance for federation members on governance development through ad hoc advice, the production of governance toolkits and supporting resources.
• Facilitate the membership processes and requirements for Emmaus Europe and Emmaus International, supporting transitioning members and contributing to movement-wide events such as the World and Regional Assemblies, international visits and exchange programmes.

To apply 

· To apply for the role, please complete our application form and equal opportunities monitoring form and email us, our Email address is in the application Pack by COP Wednesday 19th November 2025. 

· Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

· Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 26th November or Friday 5th December 2025.

· If you would like to arrange an informal discussion about the role, please email us, the email address is in the Application Pack.

Provide administrative and coordination support to the Family Wellbeing Service that support families across Surrey with wellbeing and mental health literacy as well as specific EBSNA and ND support. Work proactively, use their own initiative and work unsupported to achieve tasks. The administrator will provide administrative support to a service that is currently in development, with plans to grow over 4 years, with 8 practitioners as well as liaise with partner agencies and stakeholders to ensure the smooth running of this service

Responsibilities

• Using a variety of software packages, such as Microsoft Office suite, mail chimp, poll daddy and Survey Monkey
• Answering telephone and email queries from partner organisations, external agencies and parents/carers
• Contacting families via the telephone and email, that are referred to Eikon Family Wellbeing Service
• Production and creation of letters, correspondence, leaflets, newsletters and supporting the production of website content
• General administration work including filing, archiving, retrieving information and documents
• Provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated
• Set up and maintain excel spreadsheet that tracks and monitors status of all cases referred to the service
• Support the Service Delivery Manager in the maintenance and monitoring of the service tracker
• Create and maintain processes for receiving service feedback and monitoring and reporting service impact data
• Be responsible for entering Direct Referrals and Mindworks referrals on to organisation database along with any corresponding case allocation administration
• On-boarding of new referrals ensuring are contacted within the agreed contract guidelines.  Once initial calls are completed, to ensure these are moved to the correct service pathway
• Monitor the return of consent and registration forms
• Carry out administrative tasks associated with follow-up on all missed sessions, cancellations, queries and case closures
• Create, maintain and monitor a booking system for individual, group and online sessions and all corresponding tasks e.g. room booking, calendar updates and sending meeting links/information to recipients
• Create and support the monitoring of wait lists for the various services and subsequent case allocation to practitioners
• Carry out ‘check in’ communications with families on our waiting list and escalate any new concerns to appropriate staff
• Record all communications with families and professionals related to specific cases on Evide
• Create, maintain and monitor attendance lists for any groups
• Ensure all data and information is uploaded onto all relevant databases
• To organise the administration of all group work delivered by the Family Wellbeing team, in both schools and community settings
• To support Service Delivery Manager with the review of wait list and active cases with practitioners to ensure all sessions and meetings have been planned in and appropriate actions taken and recorded
• To support the Service Delivery Manager in identifying where administrative improvements and efficiencies can be made
• Support the Family Wellbeing team with administration relating to their work with CYPF record keeping
• Monitoring general phone calls and email enquiries, ensuring these get forward to the correct recipient

Organisational requirements

• Understand and act when safeguarding issues need to be escalated
• Work within Eikon’s internal policies, safeguarding and data protection regulations
• Work as part of a team and attend team meetings, training events and participate fully in 1:1
• Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
• Be responsible for equipment/resources
• To promote, monitor and maintain health safety and security in the working environment
•  Other work as requested by your line manager as needed to support our aims

The postholder will provide advice, guidance and coaching to parents and carers of children aged 8-18 years to help them to develop new awareness and skills to enhance their support to their children through a combination of group-work and one-to-one sessions.

As part of the Surrey Wellbeing Partnership, The Eikon Charity provides a wide range of emotional wellbeing and mental health services for children & young people. Through this work we have seen how challenging parents and carers can find supporting their children’s emotional wellbeing difficulties, particularly where they have Neurodivergent needs.

Supported by new funding streams, we are delighted to be recruiting to this new role of Family Wellbeing Practitioner with Neurodevelopmental Specialism, to be a key practitioner within our Family Wellbeing Service. As a practitioner, you will hold a caseload, working as part of a team to undertake assessments and deliver a range of evidence-based interventions, including EBSNA support, with a focus on support for families with children and young people with neurodevelopmental conditions.

Responsibilities

• To assess the needs and strengths of the parents/carers referred into the service and help them identify and implement strategies that will support them, help them identify individual goals to achieve desired change
•  Deliver bespoke programmes of support, to parents/carers of children and young people diagnosed with or being assessed for neurodevelopmental conditions such as Autistic Spectrum Condition and/or ADHD. This could take the form of time limited 1:1 or group sessions or a blended approach depending on the needs presenting themselves
• To support the creation and development of and deliver workshops and presentations for small parent/carer groups covering a range of emotional wellbeing and mental health topics relevant to children and young people with neurodevelopmental conditions
• Record and review parent/carer goals using the Goal-Based Outcomes tool and use this to evaluate the effectiveness of interventions
• To involve parents/carers in the co-design of group work and ensure that the service responds to user voice and meets the needs identified
• To take responsibility for own caseload of parents/carers, some with complex and multiple needs
• To keep accurate records of individual engagement, evidence of change and celebrate progress with parents/carers to ensure support programmes can be accurately monitored and evaluated
• To provide written case studies as evidence of the effectiveness of individual interventions 
• To identify a range of specialist services and agencies who can offer further support for parents and families
• To work collaboratively with other Eikon delivery teams in delivering interventions for children, young people and families
• To promote the service within The Eikon Charity and with statutory and voluntary sector partners across the region – this might include presentations at networking events and production of promotional material
• To assist with the development and progression of the Family Wellbeing Service by adhering to all communication requests and assisting with peer progression development when requested through case supervision

Organisational requirements

• Understand and act when safeguarding issues need to be escalated
• Work within Eikon’s internal policies, safeguarding and data protection regulations
• Work as part of a team and attend team meetings, training events and participate fully in 1:1
• Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
• Be responsible for equipment/resources
• To promote, monitor and maintain health safety and security in the working environment
• Attend and actively participate in regular clinical supervision
• Work some planned evenings or weekends
• Other work as requested by your line manager as needed to support our aims

Job Summary

Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop. 

PiP’s programmes focus on four learning pathways:

- Independent Living Skills

- Creative and Performing Arts

- Health, Wellbeing and Happiness

- Employment and Vocational Skills

The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work. 

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
• A strong commitment to person-centred support and advocacy
• A passion for enabling positive change in the lives of our students
• The character and communication skills to be an effective and supportive team member
• Energy, initiative and a proactive attitude
• A calm and creative approach to challenges and problem solving

What We Offer:

· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish. 

· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)

· We offer a travel subsidy to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· When we can, we try to have an early finish on Fridays for staff at 4 pm

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and social-generally during work hours and they are optional.

· We offer a cycle-to-work scheme and other staff discounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: Friday, 28 November, 2025

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.  

Property and Estates Services Manager

We are seeking a skilled and experienced Property and Estates professional to lead the delivery of high-quality housing and estate services across a diverse property portfolio.

Position: Property and Estates Services Manager
Salary: £53,000 (unqualified) or £58,000 (qualified)
Location: Hybrid – Hammersmith / Wood Lane, London
Hours: Full time, 35 hours per week (Tuesdays mandatory office day)
Contract: Permanent
Closing Date: 16 November 2025
Interview Dates: 26 and 27 November 2025

About the Role

This is a key leadership role overseeing the management and maintenance of more than 1,000 homes across London. You will ensure the effective delivery of all property and estate services, maintaining compliance, safety, and high resident satisfaction.

Key responsibilities include:

• Managing the day-to-day operation of the property portfolio and leading preparations for managing new high-rise developments
• Overseeing all planned and cyclical maintenance, estate services, and contractor performance
• Leading on asset management planning and policy development
• Managing the Estates, Maintenance and Building Surveyor teams to deliver excellent services
• Ensuring health and safety compliance across all buildings and estate-based services
• Driving continuous improvement and value for money across property operations
• Reporting to the executive team on progress, performance, and budget

About You

You will be an experienced property or estates management professional with strong leadership skills and a clear understanding of housing compliance and building safety.

Essential skills and experience:

• At least three years’ experience in property or estate management
• Knowledge of social housing and current building safety legislation
• Experience of contract and performance management
• Strong leadership and communication skills with the ability to motivate teams
• Excellent analytical and reporting ability
• Relevant professional qualification in housing, asset management or compliance

You will be proactive, solutions-focused and able to balance strategic thinking with hands-on delivery. A genuine commitment to resident service and continuous improvement is essential.

About the Organisation

This organisation provides safe, affordable homes for single women across London. Founded over 100 years ago, it continues to champion gender equality through housing and remains a respected voice in the sector. With ambitious development plans and a supportive culture, it offers an exciting opportunity to help shape the future of housing services for women.

Other roles you may have experience of could include: Asset Manager, Estates Manager, Property Services Manager, Housing Repairs Manager, Maintenance Manager, Building Safety Manager, or Facilities Manager.

If you are passionate about providing high-quality homes and services and have the leadership experience to drive excellence, we would love to hear from you.

#INDNFP

We have an exciting opportunity for a content creator and social media expert, with a focus and interest in shortform video content, who thrives on planning, creating and delivering high quality content.

This is an exciting time to join an expanding social media team. The successful candidate will be working across two charity brands, Rethink Mental Illness and its partner charity Mental Health UK.

This is an agile role, working a minimum of two days a week from the London office, offering flexible working and some amazing benefits!

Position: Digital Content Creator

Location: Agile (required to work from the London office a minimum of 2 days a week)

Hours: Full time, 35 hours per week (flexible working available)

Salary: £30,880 (£33,880 inclusive of London Allowance)

Contract: Permanent

The Role

The objectives of the Communications and Campaigns team are to increase the public profiles of Rethink Mental Illness and Mental Health UK, mobilise public support to bring about change and ensure that all colleagues are aware of, bought into and engaged in contributing to the values and direction of the charities. 

A natural storyteller, you will have a talent for creating shortform video content that engages key audiences across our social media platforms. By generating ideas and making them happen, sourcing contributors, shooting and editing footage, you will monitor the performance of posts and proactively incorporate best practice to ensure that content is well received by audiences, and that the charities’ presence on its social media channels grows.

You will regularly collaborate with colleagues across both charities, the other founding charities and key partners to create compelling and inspiring content.

Main duties include:

• Creating shortform video content
• Project manage the production of video content for social media campaigns
• Ensure that the charity showcases its advice, information, programmes and services through shortform content.
• Champion and promote the brands, including their tone of voice, in our creative content.
• Working with the Social Media Manager, plan for and produces engaging content for relevant awareness events, including Mental Health Awareness Week in May and World Mental Health Day in October.
• Analyse the performance of video content
• Help the team keep up with social media trends, spotting opportunities

About You

A content creator and social media expert you will have experience of planning, shooting and editing footage to engage audiences across different social media platforms and of using creative design software (Adobe Creative Suite: Photoshop, InDesign, Illustrator and Premiere Pro - essential). With an eye for detail, you will use your project management skills to analyse the performance of social media content, refining and improving content through iteration.

You will also have experience of:

• Writing and editing copy to suit different audiences and providing updates and briefings at meetings.
• Being a brand guardian and supporting others to use brand and tone of voice guidelines.
• Planning, creating and scheduling engaging content across multiple social media channels, while optimising content by channel and audience.

About the Organisation

Rethink Mental Illness is the leading charity provider of mental health services in England that supports thousands of people through groups, services, campaigns and advice and information. This work supports the organisation in delivering its mission: “A better life for everyone severely affected by mental illness.”

Mental Health UK, Rethink Mental Illness’ charity partner, challenges the causes of poor mental health and provides people with the tools they need to live their best possible life at home, school and work.

In everything the charity does, it seeks to demonstrate the values: Passion, Equity, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.

You will also receive: 

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as Digital, Content, Digital Content, Marketing, Digital Officer, Content Officer, Digital Content Officer, Marketing Office, Content Creator, Digital Content Creator, Campaign Officer, Video Content, Online Content, Social Media Content Creator.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Brookes work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. Our vision is of a world in which working horses, donkeys and mules are free from suffering and have a life worth living.

The purpose of this post it to develop the growth of Brookes supporter volumes, and this is where you come in. You will lead and scale up the delivery of our mid value regular giving programmes and ensure donor centric journeys that drive retention and growth. As a key representative you will attend events, be a focal point of contact and build and reinforce relationships utilising data and insights to strengthen journeys and uplift supporter lifetime value.

A pro-active resltus driven professional with demonstrable experience in supporter development and with a solid understanding of regular giving at mid-level value, you will confidently utilise data to support your work and to deliver successful end to end campaigns. You will have multi-channel fundraising and marketing experience as well as a passion for delivering high quality supporter experience that will ultimately allow us to achieve our vision, mission and goals.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

Closing date: Sunday 16 November 2025.
We may close this advert early should we receive a large number of applications.

Location: Home-based in the UK, within 90 minutes travel of Central London, with occasional national and international travel.

Contract: 2 years with the possibility of extension dependent on continuation of funding. You should be available to start by mid-January 2026.

Reporting to: Executive Director (ED) 

Salary: £85,000  - £90,000

Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme. 

Job description 

Overall purpose of role 

The Director of Operations and Finance is a pivotal senior leadership role responsible for ensuring WeProtect Global Alliance has robust and highly effective financial management, operational, governance, and risk infrastructure. The Director will provide strategic financial leadership, act as the primary resource for the Board on governance matters and oversee corporate compliance to enable the impactful delivery of the organisation's strategy to protect children from sexual exploitation and abuse online. 

We are seeking a highly experienced operational leader who is a proactive and confident decision-maker. You will be an influential SMT member and a trusted advisor to the Executive Director and the Board. You must be able to think strategically and solve problems, translating complex technical requirements (finance, legal, risk) into clear, pragmatic, and achievable goals. You will operate with high ethical standards and integrity, modelling the Alliance's values of Accountability, Respect, and Empowerment across all internal and external relationships. 

Key Responsibilities 

Corporate Governance, Risk & Compliance  

• Corporate Governance: Ensure Alliance governance is efficient, effective and provides the necessary support and oversight to the team to enable delivery of our mission, leading on review and optimisation of our governance structures and management. Act as a key advisor to the Executive Director and Board on all aspects of governance, legal compliance, and statutory obligations (including Dutch Chamber of Commerce and UK Companies House requirements).

• Risk Management: Senior responsible owner of the strategic risk register and proactively monitor and escalate strategic risks, reporting on high-level mitigation strategies to the Board and Finance, Risk and Audit Committee. Liaising with the Deputy Head who will oversee the day-to-day monitoring and reporting of operational risks. 

• Internal Control & Audit: Set the strategic standard for the internal control environment. Commission, approve the scope for, and receive final reports on all internal or external governance reviews or audits. Approve all final audit recommendations and plans before presentation to the Board. 

• Legal Compliance: Ensure the Alliance is compliant with all relevant UK, Dutch and international laws, managing external legal counsel relationships as needed, including maximising pro-bono support. 

Operations and People Management  

• Operational Oversight: Provide strategic direction for core operational functions, ensuring the Deputy Head of Operations and Finance delivers effective day-to-day operations including procurement, IT infrastructure, and general administration. 

• Human Resources: Lead internal responsibility and the strategic development of the people management function, in liaison with the Executive Director. This includes owning the overarching policy framework, approving major changes to employee benefits, and managing any external HR consultants or support services to ensure all HR policies, recruitment practices, and performance management are compliant. Overseeing the Deputy Head on supporting the implementation of capacity building across the Secretariat.

• Line Management: Directly line manage and mentor the Deputy Head of Operations and Finance, setting clear objectives, managing performance, and supporting professional development. As a member of the SMT, you may also play a key role in matrix managing team members across the organisation.

• Cross-Organisational Leadership: Work collaboratively with the Executive Director and all members of the SMT to foster a culture of high performance, innovation, accountability, and continuous improvement across all functions, including implementation of our organisational Diversity, Equity and Inclusion policy and our overall organisational strategy. 

Strategic Financial Management & Leadership  

• Financial Strategy & Planning: Lead the development and own the ultimate approval of the organisation's financial strategy, ensuring long-term sustainability and resource allocation aligns with strategic objectives. Working closely with the Deputy Head of Operations and Finance on setting  the parameters for the annual budgeting cycle and it’s execution.

• Budgeting & Reporting: Produce accurate, timely, and insightful financial reports and analysis for the Executive Director, Senior Management Team (SMT), and the Board/Finance, Risk and Audit Committee, drawing on the preparations of the Deputy Head e.g. forecasting, overseeing annual budgeting cycle and fincnial planning 

• Audit & Statutory Compliance: Take ultimate accountability for the annual statutory audit process, ensuring all financial statements are prepared in compliance with relevant legislation and best practice for the Alliance’s Dutch and UK registered entities. 

• Systems and Controls: Own and strategically evolve the financial control framework, ensuring robust policies, procedures, and systems are in place. Champion organisation-wide adherence to these standards, working closely with the Deputy Head who will oversee daily compliance and financial reporting accuracy. 

• Grant Financial Management: Work with our Head of Development to oversee the financial management and reporting for all restricted and unrestricted grants, ensuring full compliance with donor requirements. Contribute to the organisation’s investment strategy and diversification by assessing financial viability of new funding sources or income models. 

Person Specification 

Essential Knowledge, Experience, and Skills 

• Sector Experience: Proven senior leadership experience (Head of or equivalent) within a non-profit, charity, or international NGO setting. 

• Governance & Risk: Extensive experience in developing, implementing and managing corporate governance frameworks, statutory compliance, and organisation-wide risk management in the non-profit sector. 

• Legal Expertise: Demonstrable deep experience and knowledge of relevant legal frameworks and regulation relating to the non-profit sector in the UK and Netherlands.

• Financial Expertise: Deep technical knowledge of relevant financial regulations, statutory accounts and audit processes, with proven experience setting the financial strategy and controls framework for an organisation. 

• Leadership & Management: Demonstrable track record of successfully leading, managing, and developing a multi-disciplinary team, including the management of senior direct reports. 

• Strategic & Communication Skills: Excellent strategic thinking, with the ability to translate complex financial and governance information into clear, accessible reports and advice for senior stakeholders (Executive Director, Policy Board, Finance, Risk and Audit Committee). 

Desirable 

• Accountancy qualifications 

• Experience as a Company Secretary or equivalent governance role. 

• Experience in management and oversight of human resources 

• Knowledge of international grant financial management and donor compliance requirements (particularly UK and Dutch). 

Commitment 

• A demonstrable commitment to the values of WeProtect Global Alliance, including safeguarding children and upholding principles of Respect, Accountability, and Empowerment. 

See attached document for the full job profile.

We are looking for an experienced and dedicated Payroll Manager to join an established Finance team to lead the payroll function. 

Reporting to the Management Accountant, the Payroll Manager will play a crucial role in supporting our employees through the timely and accurate processing of all associated payrolls and dealing with employee queries on an ad hoc basis. The Payroll Manager will be a key link between our regional and central managers and our finance team, and central to fostering a culture of trust and fairness across the organisation.

The successful candidate will have excellent interpersonal and technical skills, with a high attention to detail and capable of working independently to deadlines

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

Tender has grown significantly in recent years. We have secured income from an increasing range of sources: corporates, major donors, trusts & foundations and statutory funders. We have done this with a small but highly effective development team.

With a clear strategic focus for the next five years, we are strengthening our development team to ensure we have the funding needed to achieve our strategic ambitions. We plan to grow both the extent of our reach across the country, and the difference we make to the people we work with. We are also planning to increase the effectiveness of our policy & influencing work, aiming to deliver significant, systemic change to how violence against women and girls is prevented.

You will play a pivotal role in raising the funding for our ambitions, focusing on statutory and trusts & foundations income streams. You will lead on both these income streams, managing existing funders and securing new funders. You will secure income from your own portfolio of funders and partners, and lead and inspire the team to achieve their own ambitious targets, both through new sources and through excellent stewardship of existing funders.

Role purpose

The main purposes of this role are:

• Researching, identifying and applying for grant funding and commissioning from statutory sources, trusts and foundations (T&F)
• Developing and writing high quality fundraising bids which align with the objectives and needs of statutory funders, T&F and Tender’s strategic objectives
• Managing and maintaining partnerships and relationships with a range of stakeholders (statutory funders, T&F, delivery partners, professionals in the sector, internal stakeholders)
• Developing the Statutory and T&F strategy in collaboration with the Development Director

Main responsibilities and duties

New business development

• Developing and implementing a strategy to develop relationships with, and maximise income from, statutory sources, T&F
• Working with service managers, designing, developing and submitting high-quality funding proposals to statutory sources, T&F which are technically sound, meet donor requirements and align with Tender’s strategic objectives
• Maintaining an up-to-date market awareness of grant-making trends and best practice in T&F fundraising
• Developing the overall statutory and T & F strategy with oversight from the Development Director
• Monitoring and reporting against business development plans to ensure objectives are achieved, and proposing plans for remedial action if projections are not on track

Relationships

• Managing relationships with Statutory sources and T&F funding Tender, building a deep understanding of the needs and requirements of each funder
• Developing and executing stewardship and relationship management plans for T&F to maximise the value and duration of their support for Tender
• Overseeing the production of high-quality monitoring reports for T&F, and using insights from funded programmes to develop case for support materials
• Working with other Tender managers to ensure the consistent tone and positioning of Tender in the implementation of marketing of all projects
• Line managing two Development Officers

Administration

• Working with the Governance team to improve operational effectiveness and quality service by identifying and implementing process improvements
• Contributing to the maintenance of Tender’s overall Development function, providing appropriate analysis and reports
• Developing and maintaining a funding database and ensuring it is up to date to effectively monitor and evaluate the strategy
• Completing all mandatory training, and proactively seek opportunities for ongoing professional development
• Ensuring that all policies and procedures are followed, including safeguarding, data protection and equal opportunities
• Working as a member of the Tender team and carrying out other duties that may be required to meet the needs of the organisation

Clinical Services Coordinator (Mental Health Talking Therapies) - Maternity Cover Contract

Evolve Counselling is looking for an efficient, qualified and experienced mental health counselling manager, to take charge of our service while the postholder takes maternity leave in January 2026. This is an exciting and rewarding opportunity with a supportive employer, who offers a flexible approach to working time, benefits and options for the future. 

The post is: 

• Fully remote, part-time hours between 16-21 hours per week.

• Highly flexible arrangement of core working hours across 4/5 days each week. 

• Salary will be £32,000 pro rata/ full time equivalent.

Evolve provides a wide range of therapies to people experiencing mental health difficulties. We work with private individuals and organisational/ corporate clients (via employee wellbeing programmes) mainly through remote video calls but with a good deal of face-to-face work. We have over 45 BACP registered counsellors on our team and our mission is to deliver the lowest cost counselling to those who need it most. As a charity, our surpluses are reinvested to deliver this mission. 

Our ideal candidate for this temporary cover is a BACP registered member counsellor, with strong managerial and administrative skills and experience, confident at handling the working needs of a large remote team and delivering a detailed and personal service to our larger contract clients as well as private individuals. You’ll be working alongside an ambitious management team, aiming to perfect and grow our services. Good record keeping, communications skills and familiarity with confidential client record management systems are a must. 

The key aspects of the CSC job are to: 

• Be the first port of call for all clinical queries. 

• Arrange the efficient use of our CRM system that supports the clinical service. 

• Take overall responsibility for incoming referrals and allocations as well as ongoing management of clients and maintenance of any waiting lists to agreed parameters. 

• Monitor the balance between counsellor capacity and client demand. 

• Provide practical support and signposting to the counselling members, enabling their work. 

The closing date for applications is 28 November 2025. Early application is encouraged as interviews will be conducted on a rolling basis and we reserve the right to close the job application date early, if we receive enough suitable applications. 

Goodman Masson are partnered with an international development and humanitarian aid organisation to recruit a Finance Business Partner, who will work closely with their programmes teams.

This is an excellent opportinity for a strong part qualified/finalist level accountant looking to move into a Business Partnering role that adds real value.

Please note, this role is a 2-Year Fixed Term Contract. 

What You'll Do:

• Strategic Partnering: Lead financial planning, budgeting, and forecasting for programme teams, challenging assumptions, and influencing key strategic decisions.

• Compliance & Capacity: Guide programme hosts and hub representatives in managing donor funds effectively, ensuring rigorous compliance while actively building local financial capacity and autonomy.

• Sustainability: Lead financial modelling workshops to help Hubs develop robust and sustainable financial models.

• Insight & Reporting: Produce exceptional management information (BVAs, summary reports) and lead complex reconciliations to provide programme teams and leadership with accurate, timely financial data.

Experience:

• Qualified or part-qualified accountant (CIMA/ACCA/ACA).

• Demonstrable experience in finance business partnering and influencing budget holders.

• Strong financial planning, Excel, and data analysis skills.

• Ability to explain complex financial information clearly to non-finance colleagues.

• Understanding of donor compliance requirements and budget monitoring.

Applications are being reviewed on a rolling basis so please apply ASAP to ensure your details are considered.