Jobs in godstone
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
GIS Manager
UK-wide
£41,738 per annum (pro rata for part-time hours)
Ref: 06REC
Full Time 37.5 hours per week – happy to talk flexible working
Base: Hybrid working with commutable distance to any one of the hubs
About the role
As the GIS Manager, you will lead the strategic use of GIS at Sustrans, embedding spatial tools and data across the organisation. You’ll manage a small team of talented GIS Officers, support projects, and drive the development of our ArcGIS and FME architecture. By delivering training and promoting best practice, you’ll build internal capability and expand the effective use of GIS.
You’ll oversee the administration of our GIS systems, ensuring strong data governance and continual improvement. Acting as a champion for spatial data, you’ll enable effective analysis to support business needs and help shape evidence-based decision making across Sustrans.
We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub.
About you
You will have extensive hands-on experience with ArcGIS and workflow automation tools, with a deep understanding of GIS data management and national spatial datasets.
As a confident communicator with strong collaboration and interpersonal skills, you will be experienced working with a diverse range of internal and external stakeholders, ideally with practice in line management and team building.
We ask you demonstrate your ability to implement new approaches to GIS data management and processing and to be able to provide technical oversight and support to the work of specialist GIS Officers.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 15 June 2025.
- Interviews will take place via MS Teams on the 25 or 26 June 2025
To apply, please complete our online application form.
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
The newly established Digital, Data and Technology (DDaT) Business Partnering team are the first point of contact for all Barnardo's colleagues to access expert advice and guidance for all DDaT enquiries and requests.
DDaT Business Partners align our plans with the charity's purpose and ensure our solutions enable colleagues to be successful in their roles. By fostering close collaboration, DDaT Business Partners deeply understand the needs of each part of the charity, feeding insight into DDaT solutions design and initiatives. They also facilitate effective communication between DDaT and stakeholders, translating complex concepts into useful intelligence. The Business Partners are the voice of our colleagues in our conversations, and the voice of DDaT when engaging across the charity. They also help our colleagues to make the most of the solutions we have, and undertake familiarisation activities and demonstrations to help colleagues improve their digital confidence.
The Senior Manager – DDaT Business Partner, will report to the Director of Digital, Data and Technology (DDaT) and will be a member of the DDaT Leadership Team. The post holder will be responsible for establishing this new function, recruiting and leading the Business Partners, and growing organisational awareness of the purpose and benefits of DDaT Business Partnering.
The post holder will be responsible for engagement with Assistant-Director-level and above stakeholders, recruit the new Business Partners, align working practices with the new DDaT Operating Model, identify engagement opportunities and all other similar practices to establish this new function. The post holder will then lead the team in undertaking day to day business partnering activities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Coordinator
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
London & the South East
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.
Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.
What we’re looking for:
· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.
· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.
· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.
· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
• Flexible working hours to balance home and working life
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Opportunity!
SteelWatch offers a unique opportunity for an expert in steel decarbonisation with a passion for driving climate action. If you can communicate your technical analysis to challenge legacy steelmakers with clarity and conviction, this role is for you.
In this new role as SteelWatch Industry Decarbonisation Lead, you will have the opportunity to deepen and articulate the arguments of SteelWatch, providing vigilant scrutiny and an international voice for steel decarbonisation.
The ideal candidate will be an excellent communicator and natural collaborator who combines technical understanding of steel decarbonisation internationally with an ability to spot trends and their significance in data and detail. The role could be an ideal next step for professionals coming from consultancy, decarbonisation initiatives, companies in the iron and steel value chain, trade associations, international agencies, and civil society.
Summary of the role
The Industry Decarbonisation Lead will shape SteelWatch’s position on steel decarbonisation to inform our change-making strategies, provide overall management and cohesion across our work on data analysis and industry insight, and act as a spokesperson in conversation with industry stakeholders.
The organisation
SteelWatch is an international climate campaign organisation, driving corporate accountability and action in the steel sector. Our vision is a steel sector that underpins a thriving zero emissions economy. We are a change-making organisation, with the task of driving change in an entrenched, powerful, technologically-confident sector that faces little climate pressure. SteelWatch is a non-profit registered in the Netherlands in 2023. Having grown to a team of 20, we are still a young organisation, learning-by-doing, working with fluid teams not rigid structures, ensuring we evolve, test, and learn. We seek team members who will enjoy breaking new ground with us.
We run corporate campaigns and challenge the global steel industry to replace complacency with urgent action in line with the 1.5C limit. SteelWatch has established a strong visible presence among civil society and steel industry stakeholders. We are increasingly recognised as an authoritative and challenging voice on steel decarbonisation, invited to engage in industry events and debates internationally.
Accurate and credible data, robust analysis and our global, long-term, climate-first lens on sector decarbonisation, are key strengths that underpin our campaigns and dialogue. We complement the work of other civil society change-makers bringing a vigilant voice and corporate scrutiny. We currently focus on OECD countries, and specifically across Europe and Japan, with team members in Europe/Africa and Asia-Pacific timezones.
Role and Responsibilities
The Industry Decarbonisation Lead is a new role, which will work in close collaboration with colleagues across the organisation and is fundamental to the long-term strategy of SteelWatch to transform the iron and steel industry. The core purpose of the role is to cultivate our collective ability to harness credible evidence for our campaigns, and to engage effectively with industry with an ambitious well-informed vision for decarbonisation.
For the initial year(s), there are three main areas of responsibility.
- The Lead will be responsible for navigating and shaping SteelWatch’s positions and point of view on relevant issues regarding steel decarbonisation with a goal of driving long term transition to near-zero emissions steelmaking.
- The Lead will be responsible for managing and shaping our range of work on data, evidence, insights and analysis -with the team members involved - to ensure the quality and relevance of our evidence base and our industry intelligence.
- The Lead will be one of the key spokespeople for the organisation, particularly in industry dialogue and events. The role will report to the Executive Director and is likely to line-manage 1-3 people.
Success for this role will depend on close collaboration with others in SteelWatch including the:
- Steel Analyst, and other team members and consultants working on data and analysis;
- Campaigns Teams, ensuring campaigns are well evidenced, informed and targeted on the critical issues.
- Communications Team, ensuring everything that we externally communicate is consistent and credible, as accuracy is key in our role to speak truth to power.
- Executive Director, sharing the work of representation of SteelWatch externally and updating our arguments as the steel industry evolves.
Responsibilities
1. Shape, evolve and articulate SteelWatch’s positions and point of view on steel decarbonisation:
SteelWatch already has a strong point of view (POV) on many of the core elements of the iron and steel transition. However, the POV needs to be continually reviewed in the light of new developments, on occasion adapted, and extended to new emerging issues. Sharpening the POV is a collaborative process - the Industry Decarbonisation Lead will be responsible for steering and landing this process. The Lead will:
- Ensure the POV is constantly evolved,improved and adapted through collaboration, guiding the process and landing the outcome;
- Ensure the POV is clearly articulated and socialised internally and externally with allies.
2. Manage and shape our range of work on data, industry trends, and analysis.
SteelWatch currently has in-depth data and news tracking on two companies, the targets of our corporate campaigns. We track iron and steel industry news and analyse industry announcements. We are developing our capacity to react to steel news globally, track blast furnaces investments and other announcements, and rate and rank companies. The Industry Decarbonisation Lead will, in collaboration with the Steel Analyst:
- Shape and prioritise our work on gathering data, tracking industry news, and analysing industry strategies, to support and inform the priorities of the organisation, and ensure we make best use of the information in our campaigns.
- Build capacity within SteelWatch to do this consistently across our growing portfolio of work.
- Ensure the quality and relevance of our evidence base, and the processes we have for updating and using it.
- Continue to build our capacity to assess industry announcements and to use that analysis effectively for pressure.
- Scope, support, and lead projects that are data analysis projects, and hold responsibility for the data analysis component of other projects/campaigns. These are likely to include, corporate scorecard, blast furnace trackers, and data visualisation.
3. Ensure relevance, consistency and accuracy in our external communications.
Our external communications are based on credible evidence and SteelWatch’s POV combined with core narrative (responsibility of the Comms team), and campaign arguments and tactics (responsibility of the Campaigns Team). Working closely with the Steel Analyst who currently is the ‘source of truth’ and fact-checker, the Industry Decarbonisation Lead will:
- Ensure all external outputs are factually correct, credible and in line with our point of view.
- Develop processes and materials that increase technical understanding and consistency across team members and amongst those we communicate most closely with (eg allies, core media).
- Ensure robust processes are in place for fact-checking.
- Lead the development of our series of SteelWatch Explainers to present key concepts in accessible form among allies and industry.
- Support the Communications and Campaign teams to assess what reactive news to prioritise, and to respond quickly and accurately.
- Strengthen our ability to brief and correct journalists, dealing with their misunderstandings around iron and steel.
4. Act as spokesperson for SteelWatch in industry dialogue.
SteelWatch is vigilant and challenging to the steel industry. Our tone of voice varies from the creative campaigns, to the engaged dialogue. The Industry Decarbonisation Lead is expected to communicate externally and directly in dialogue, in writing and especially with the industry stakeholders at conferences, in private meetings or via social media. The lead is not the only voice of the organisation, but should be a focal point in building consistency. They will:
- Attend industry events and discussions, representing SW point of view and strengthening our industry connections;
- Speak at industry events, speak to the media where appropriate.
- Produce high quality written materials, support those written by colleagues, and support high quality data visualisation that communicates our messages.
- Engage actively on LinkedIn (and/or other social media) to respond to industry commentary and engage as SteelWatch.
5. Build relations with industry
SteelWatch is building relations with industry actors, both to share our views and ensure we are up to date on latest trends. The Lead will:
- Through industry events, networks and dialogue, strengthening our industry connections;
- Build relations with industry to acquire up to date information, and increase our ability to sense-check news and respond to trends.
- Keep abreast of industry conversations in order to identify the most relevant shifts, key topics or opportunities for SteelWatch to create pressure for change.
- Support others in SteelWatch to engage with industry, particularly in other regions and languages than your own.
6. Provide line management and task management to team members engaged in data and analysis.
SteelWatch currently has a mixture of long-term and short-term or part-time staff and consultants working on data, tracking and analysis. They are managed by different team members. The Industry Decarbonisation Lead will:
- Set objectives and define tasks for the data team, in line with overall SteelWatch strategy and plans, as they evolve. Provide line management for core data team members.
- Manage consultants focused on data or analysis, adapting TORs and finding new consultants as needed;
- Ensure synergy across the various team members and their work.
Essential skills and experience
- Ten or more years of experience in industry, energy, and/or decarbonisation, of which at least 2 years focused on the steel industry.
- In-depth knowledge of steel decarbonisation pathways, current trends, the challenges and opportunities.
- Proven ability to manage and interpret data, and to use data for powerful arguments.
- Excellent writing and communication skills in English, a talent for conveying complex ideas in understandable ways.
- Proven capacity to build collaboration with non-technical colleagues and enhance organisational capacity to use data and evidence.
Desired skills and experience
- Experience working across a range of topics, projects and tasks, juggling short-term deadlines and long-term priorities.
- We are particularly interested in candidates that bring deep expertise in the energy transition, and/or in financial analysis of companies' approach to decarbonisation, as these would complement existing skills.
- Knowledge of steel decarbonisation across different geographies, particularly including countries of Asia.
- Experience in climate and/or campaigning organisations (professional or voluntary)
Essential competencies and aptitude
- An eye for detail and ability to ensure 100% accuracy;
- A strategic mind, an instinct to see the big picture, long-term trend, and ability to spot opportunities for engagement or leverage;
- Willingness and ability to toggle between the detail and the strategic;
- Ability to work at pace, with the rhythm of a campaign organisation.
- Excellent people skills and proven track record as a team player, able to work well with colleagues across cultures and geographies;
- Flexibility to work early or late hours on some days each week to overlap with other time zones and to travel 3-6 times per year.
- An affinity with the messaging and campaign approach of SteelWatch. You do not have to have campaign experience or act as a campaigner, but you must agree with the level of transformation that we believe is required, and be excited to contribute your skills to an organisation that critiques the limited ambition of current industry players.
Language requirements
- Ability to work in English at a professional level is a requirement. Additional skills in European or Asian languages are useful, particularly Mandarin, Portuguese or German.
ADDITIONAL INFORMATION
Country location
This role is open to candidates working in timezones UTC -1 to UTC +4 and in countries in which it is possible to have a 2-year fixed term employment contract with an Employer of Record. Within Europe, we welcome applications from candidates based in the Netherlands, UK and Germany, and in addition we welcome applications from candidates in Africa or the Middle East.
Location and remote working and travel
- Location: work location is remote from your home base. Staff members work remotely and online on a daily basis.
- Travel is an essential part of the role. If you are constrained in your ability or permissions to travel, please discuss this before investing in an application.
- Travel to an annual full team retreat is essential - this happens once a year and may be in Asia, Europe or other. Additional travel for events and face to face time is expected. This may be in Europe, Asia, or elsewhere and likely to be 2-5 times a year.
- While we offer flexibility for you to work away from home base, this will need to be coordinated with travel of other colleagues, may depend on timezone changes and/or be limited by legal contracting constraints.
Working conditions and benefits
- Working hours are flexible. Whichever time zone you are in, you will need to have flexibility to work early or late across different time zones straddling Asia/Pacific/ Europe&Africa /UK. You also have the opportunity to build in some flexibility around your own non-work commitments.
- This role is full time, 5 days/week. We may also consider 4 days a week (Monday to Thursday) but would require flexibility around this. If you prefer part time please indicate this at time of application.
- The initial contract period will be up to 24 months with a possibility to renew, depending on country regulations. The type of contract will depend on the location.
- You must have a valid work permit in the country where you plan to be employed. SteelWatch is not in a position to support a visa process.
- Remuneration is according to SteelWatch norms, level of experience and location of employment. For a technical expert in this Lead role, a Netherlands-based salary is in the range of €72,000 - 92,000. Salaries are adjusted by location.
- Our leave policy, unless varied by national regulation, provides 34 days in total combining public holidays and paid leave in all countries, plus birthday leave and inspiration time.
Ethics: we are a values-based organisation. Every staff member and consultant is asked to sign our Ethics statement and help us as an organisation live up to our values.
Equal opportunities: we strive to be an equal opportunities employer. We actively welcome applications from candidates from historically underrepresented groups in the climate change movement. If you require any adaptation or assistance during the application process, please be sure to let us know so that we can adjust.
Our Mission is to turbo-charge the transformation to a decarbonised steel sector that enables the environment, communities and workers to thrive.
About BIICL
BIICL is a leading independent research organisation in international and comparative law and the rule of law. Our research, events, training and publications are grounded in scholarly knowledge and strong practical experience. We seek to make a lasting impact on law and policy around the world.
We are seeking to appoint a full-time Events and Marketing Assistant to provide support for a range of events and marketing-related activities. This is a permanent post, subject to confirmation after a probationary period of 6 months. The post would be particularly suited to a recent events management or marketing graduate looking to develop a career in events management or in marketing for a charity or educational organisation.
The Role
The person appointed will report to the Director of Marketing and Communications and work as part of a small team of staff responsible for events and marketing. The person will be involved in all aspects of the marketing and events team’s work including:
- Setup and support for the running of events for the Institute;
- Dealing with event enquiries on a day to day basis;
- Running online events including recording and editing of video recordings;
- Recording events using still photography and posting on the websites and social media;
- Updating and maintaining the Marketing and Events team documentation and databases;
- Creation of content and posting on the BIICL social media channels;
- Maintenance of the BIICL websites including creation and updating of content using the sites’ CMS;
- Production and editing of printed and digital materials for events and other marketing activity;
- Liaising with a range of stakeholders including members, event attendees, suppliers and partner organisations;
- Online research for targeting of BIICL events and courses;
- Ad hoc administrative support on events and marketing related tasks.
Person Specification
It is expected that the successful applicant will demonstrate and provide evidence of the following:
- A degree or equivalent experience in event co-ordination or marketing;
- Experience of supporting events;
- Effective project management skills and good attention to detail;
- Strong administrative and organisational skills;
- A personable, presentable and articulate team member with the ability and willingness to work collaboratively and collegially with colleagues;
- Good copywriting skills and the ability to communicate complex ideas clearly and succinctly;
- An interest in the design of marketing communications;
- Highly proficient user of MS 365 and office programmes, social media platforms and Zoom / other video conferencing software;
- Knowledge of multi-media editing;
- Experience of Mailchimp, SogoSurvey, Adobe InDesign, or Canva would be a benefit.
It is hoped that the person appointed will commence as soon as possible.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic and highly organised individual to be responsible for our day-to-day office management. This is a pivotal role in keeping our office running smoothly and providing a welcoming and safe environment for staff and visitors.
The role
The person will report jointly to the BIICL Director and the Director of Governance and Operations and will carry out the following duties:
General Management
- Overseeing daily office operations and maintaining a professional, welcoming environment.
- Being the first point of contact for calls, visitors, and general office enquiries.
- Handling outgoing and incoming mail and deliveries and ensuring efficient distribution.
- Oversight of facilities and day-to-day liaison with building management to ensure facilities are well-maintained.
- Purchasing of office supplies, furniture and non-IT equipment.
- Maintaining and reviewing insurance policies (with Director of Governance and Operations).
- Managing building access control systems and office security.
- Acting as a fire marshal and assisting with Health & Safety compliance, including workstation assessments for new staff and first aid training requirements.
- Leading on arrangements for social and team activities, e.g. staff Christmas party and other team building activities.
HR Administration
- Maintaining staff personnel files and holiday and sick leave records.
- Day-to-day management of staff recruitment including placing of advertisements and arrangements for shortlisting/interviewing.
- Assisting in the induction of new staff, volunteers and visiting fellows including maintaining and updating the induction pack and ensuring any compulsory training takes place (with Director of Governance & Operations).
- Co-ordinating arrangements for annual staff appraisals.
- Co-ordination of BIICL’s Volunteer and Visiting Fellow programmes (with Director of Training).
- Day-to day liaison with WorkNest (external providers of employment law support) including annual review of policies, contract and Staff Handbook.
Executive and Governance Support
- Providing executive support to the BIICL Director, including diary management and correspondence, plus occasional assistance to Centre Heads.
- Acting as Secretary to the BIICL Management Board, including producing agenda, circulating papers and writing up action notes.
- Assisting with arrangements for major events such as the Annual Grotius and Weinrebe Lectures.
- Co-ordinating contributions to the Quarterly Research Bulletin.
- Other administrative assistance, as required.
Person specification
- Excellent organisational, administrative and communication skills.
- Ability to work professionally with senior figures outside the organisation.
- Proven track record as an Office Manager, or in a similar role, preferably with experience of working in a smaller organisation.
- A collaborative and collegial team player, with the ability to work flexibly across a range of areas.
- Can-do attitude with a high attention to detail.
- Good writing skills.
- Proficient user of office software (e.g. MS Office, Teams).
- Knowledge of health and safety standards and procedures.
- Some experience of HR administration (desirable).
- Experience of using CRM databases (desirable).
The client requests no contact from agencies or media sales.
Location: Hybrid working between the Aldgate, London office
The charity is seeking to build upon its influencing progress over the last two years to make the urgent case for change with Governments across the four nations, as well as decision and policy makers in the health and clean air space. Our next Director of External Affairs will have the ability to meld impactful campaigning, political astuteness and evidence-based policymaking to drive change with demonstrable sensitivity to health inequalities which are especially acute in respiratory conditions.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
Working closely with the Chief Executive and other stakeholders, you will help deliver our strategic goals by creating and leading plans relating to external affairs. You will be a member of the Executive Team providing leadership to the charity. As such you will contribute to, and be jointly responsible for, the development and delivery of the charity’s organisational strategy and business.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Open to part-time, job-share, and flexible working
Contract type: Permanent
Responsible to: Head of Core Service
Responsible for:
- Volunteers
- Paid staff
Location: Our offices in Battersea and Roehampton and outreach locations across the borough of Wandsworth with some home working possible following probation period
About us
We’re a thriving advice organisation that is part of the national Citizens Advice network. Our services are delivered by a team of around 40 paid staff and 60 volunteers. We have a typical annual turnover of £2 million and in addition to our core advice service, funded by Wandsworth Council, we have a range of projects funded by trusts, foundations and our local Integrated Care System.
While we’re proud of the number of residents we support, we know that we can’t meet demand for advice and that marginalised communities don’t always come to established organisations for support. Because of this, we place equal value on improving reach and access through creative collaboration with equity-led organisations, partnership development and capacity building.
Why we need you
We’re recruiting a Service Manager for our Financial Resilience Navigators project and Home Visiting Team. This role will sit within our Management Team and we expect the successful candidate will divide their time roughly equally between the two projects.
As well as contributing to the leadership of the organisation, the key responsibilities of the role include:
- Leading and supporting teams of staff and volunteers, ensuring they are equipped, trained, and motivated to deliver effective, high-quality client-centred services.
- Managing and supervising support and advice projects across multiple channels (in-person, outreach, home visiting, online, telephone), ensuring services are accessible to vulnerable client groups.
- Managing relationships with commissioners and funders, ensuring we meet our contractual obligations and can demonstrate this to our funders.
- Leading in building and maintaining positive, collaborative partnerships with statutory, voluntary, and community sector agencies and teams.
- Providing direct advice and ongoing support to clients, maintaining a caseload where appropriate, particularly in complex or high-priority situations.
This role might suit applicants wwith experience of giving advice and supervising advice services, but it also offers opportunities to develop skills and knowledge around Monitoring, Evaluation and Learning, as the Financial Resilience Navigators project is a pilot that will be externally evaluated.
Why you should join us
We’re a dynamic organisation with a culture of quality and innovation. We’re ambitious about delivering advice services that make a real difference to local people and being a great place to work and volunteer. You’ll be part of a diverse and friendly team of staff and volunteers who are passionate about helping the people who need us most. Working with us means seeing yourself and your colleagues have a positive impact on the lives of ordinary people and protecting our communities from hardship, poverty and crisis.
We also believe that investing in and listening to our teams makes us a better organisation. We involve staff and volunteers extensively in the design and delivery of our services, as well as in long-term planning. You’ll benefit from working at an organisation with a strong commitment to professional development and continuous training – we’re proud of our teams and in return offer excellent opportunities for personal development and career growth.
This role is a great opportunity for anyone who wants to develop into a management role as the majority of our managers have an advice background and have progressed up from similar roles.
Our commitment to EDI
We’re passionate about promoting equity, valuing diversity and working inclusively. We welcome applications from all suitably qualified people but particularly people from Black, Asian and Minority Ethnic groups and people with disabilities, as these groups are currently under-represented in our team.
We recognise that generative AI can be a useful tool when applying for a job, but what we’re interested in is your individual motivation, skills, experience and values. To make your application stand out, it’s best to avoid standard AI responses and have your statement reflect your own thoughts and experiences.
Closing date: 10am on Monday 16 June 2025
Interviews: Week beginning 30 June 2025, Battersea Library, SW11 1JB
We are looking for a motivated self-starter, and someone who is passionate about the work of CJA members.
The Policy and Public Affairs Manager will monitor and map the criminal justice policy landscape, tracking developments across the system. They will engage with MPs, civil servants and key stakeholders, bringing evidence from our membership and the voices of those impacted directly by the criminal justice system to government to influence change.
The postholder will have excellent written and verbal communication skills and have demonstrated evidence of impact in policy and public affairs. They should be confident in building relationships with a diverse range of stakeholders, be a collaborative and inspiring team player, show commitment to our values and share a passion for the CJA’s vision and mission.
Main responsibilities
Public Affairs (50% time)
- Develop and implement the CJA’s public affairs and influencing strategy to advance the CJA's objectives.
- Work with CJA members on influencing specific legislation, including campaigning around bills, writing amendments, and working with MPs and Peers to promote them within the legislative process.
- Stakeholder engagement (Parliament): Build and maintain relationships with key policy makers and parliamentarians through face-to-face meetings, providing briefings to MPs and Lords for Parliamentary debates, preparing written/oral questions, and attending Select Committees, APPGs, Parliamentary receptions and other relevant roundtables and events.
- Stakeholder engagement (other): Build and maintain relationships with other key stakeholders, including Police & Crime Commissioners, the Victims Commissioner, HM Inspectorates, civil servants, and other relevant bodies.
Policy and Research (40% time)
- Monitor policy and political debates and developments on criminal justice issues, horizon-scanning emerging policy issues, and where appropriate, disseminate and brief colleagues and CJA members.
- Maintain a repository of evidence briefings from CJA members.
- Identify proactive and reactive opportunities to promote and embed CJA and members recommendations and research.
- Produce high quality and influential policy briefs, reports, position papers, and responses to consultations, to advocate for changes in policy and practice put forward by CJA members.
- Lead on the monitoring of policy engagement and impact by using our evaluation tools and work with external evaluators as required to capture impact and utilise learning.
- Work with CJA members, people directly impacted by the justice system and other key stakeholders to harness and amplify their expertise and insights.
- Lead the co-ordination and establishment of member expert groups to inform our policy work.
- Develop opportunities for joint working with researchers / research organisations and manage that partnership work, including co-ordinating the CJA research symposium.
Other (10% time)
- Work with the Communications and Engagement Manager to respond to media and other communication opportunities to promote the CJA’s work and to contribute to national debate on criminal justice issues.
- Work with the CJA team to recommend and secure relevant speakers and presenters for CJA meetings and events.
- Support the Communications and Engagement Manager to develop content for the website and other internal and external communications, such as blogs and articles.
- Contribute to the general administration and delivery of CJA programmes, events and overall objectives.
- Work with the Director to support the development of potential fundraising bids and reporting progress to funders.
- Conduct the duties of the job description in accordance with the operational policies of the CJA, including the Diversity and Adult Safeguarding Policies.
- Maintain good working relations with trustees, staff and other stakeholders.
- Maintain up to date and accurate records of contacts, engagement and stakeholder areas of expertise.
- Line manage any policy interns and / or other policy staff as required.
- Undertake any other reasonable duties as may be required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strategic leader ready to drive excellence across the UK? We're looking for a Divisional General Manager (DGM) to lead with purpose, passion, and performance!
Location: UK (with nationwide travel)
Contract Type: Permanent
Hours: Full time, 37.5 hours
Salary: £58,969.32 - £63,866.26
Your Impact Starts Here
We’re looking for a self-motivated Divisional General Manager to join our leadership team. While this role can be based from anywhere in the UK, you will need to be able attend your Regional Treatment Centres on a regular basis and you’re likely to be travelling across your division 2-3 days per week.
What’s in it for you?
In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:
Financial Reward: Take advantage of free parking, a competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through the Blue Light Card!
Health and Wellness: Access a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits. No more early, late, bank holiday or Sunday shifts!
Career Development: Benefit from paid training, opportunities for accredited apprenticeship programs, and potential for career progression.
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
About the Role
As a Divisional General Manager, you’ll provide both strategic and operational leadership across a geographical or functional division. Your focus will be on ensuring high-quality, safe, and client-centred services. You’ll lead multidisciplinary teams to meet performance, quality, and access targets, all while fostering a culture of excellence, accountability, and staff wellbeing.
This is a pivotal role in driving continuous improvement and innovation. You’ll support clinical governance and ensure financial sustainability by making efficient use of resources and delivering services within budget. You’ll also play a key role in shaping and contributing to our broader organisational strategy and transformation efforts.
You’ll be responsible for guiding and supporting Regional General Managers (RGMs), coaching them to achieve results and develop their leadership capabilities.
What We’re Looking For
✅ A strategic thinker with a passion for operational excellence
✅ A people-first leader who thrives on coaching and collaboration
✅ A change-maker who embraces innovation and transformation
✅ A confident communicator with a track record of delivering results
✅ Someone who’s ready to travel and make a nationwide impact
This is a fantastic opportunity for someone who thrives on leadership, collaboration, and making a tangible impact across a national landscape. If you're ready to take on a role where you can truly shape the future of service delivery, we’d love to hear from you.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Community Housing Assoication
- Opportunity to lead a finance function alongside the Head Of Finance
About Our Client
Founded in 2007, Phoenix Community Housing is a not-for-profit resident-led housing association based in south London. Their approach empowers tenants and leaseholders to take a central role in decision-making and they have more than 3,500 shareholding members. The Chair is a Phoenix tenant and residents form the largest group on their Board.
Phoenix Community Housing own and manage more than 7,600 homes in the Lewisham wards of Bellingham, Catford South, Downham and Grove Park. They are committed to ensuring that their residents can enjoy warm, safe and dry homes while also working with a range of partner organisations on initiatives to benefit their community.
Phoenix Community Housing also have an active development programme, focused on high quality and sustainable design, and have won a number of architectural awards. They are the largest employer in the south of Lewisham with over 270 staff.
Job Description
Job Purpose
As a Financial Controller, you will be responsible for delivering professional customer service, work collaboratively across the organisation, and contribute to the success of the corporate plan. You will actively support residents and the community, promoting a One Phoenix approach and focusing on providing excellent homes and services while upholding the organisation's values.
Financial accounting
- Oversee payments, purchase ordering, accounts payable, and ensure accurate recording of transactions in the general ledger.
- Lead the annual statutory audit, prepare statutory accounts, and coordinate with external auditors.
- Manage tax returns for Phoenix community Housing and subsidiaries (VAT, Corporation Tax) and ensure compliance.
- Approve monthly payroll with People Services, reconcile salary/pension accounts, and ensure control accounts are cleared.
- Prepare and monitor cash flow forecasts, process journals, and oversee company insurance administration
Management Accounting
- Collaborate with finance business partners to provide consolidated monthly accounts, financial statements, and cash flow reports.
- Assist the Head of Finance in finalising all financial reports for the Executive Team and Board
Reporting
- Participate in the annual budgeting process and update the business plan until Board approval is obtained.
- Assist the Head of Finance in preparing and submitting regulatory statutory returns to the Housing Regulator, Financial Conduct Authority, and Companies House.
- Regularly review and maintain the Chart of Accounts to meet the organisation's reporting needs.
- Ensure internal compliance with the delegation scheme, report emerging issues, and update the Asset and Liabilities Register.
- Lead or participate in internal audits and stay updated on accounting standards to ensure compliance with best practices.
Rent & Service Charge
- Manage the Rent and Service Charge Accountant to ensure proper accounting of rental and income transactions in compliance with regulatory standards.
- Inspire and drive team performance, ensuring development, target achievement, and value for money principles.
- Contribute proactively to residents and the wider Phoenix community Housing, fostering a collaborative environment.
- Take ownership of key performance indicators (KPIs), ensuring positive outcomes and cross-team collaboration.
- Commit to ongoing training, model professional behaviour, and adhere to Phoenix Community Housing values, policies, and regulation
The Successful Applicant
- Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW, CIPFA etc)
- Significant experience as a senior member of a finance team within the Social housing Sector
- Experience of preparing VAT under the partial exemption regime, and a VAT shelter
- A positive approach to excellent customer service, care delivery and a commitment to quality
- Can demonstrate working independently and as finance lead with board responsibilities. (Experience in a Mid sized Housing Association is preferable).
What's on Offer
We would like to offer the successful candidate:
- £73,751 per annum
- Hybrid working, with 2 days in the office
- Access to a wide range of perks and discounts
- Employee assistance program.
- Cycle to work
- Healthcare scheme
Contact
Eze Ewuzie
Quote job ref
JN-052025-6747594Z
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Location: Hybrid
Department: Fundraising
Salary: £40,000-42,000 per annum
Hours: Full time – 35 hours per week (part time – 4 days considered)
Job Type: Full time
Contract Type: Permanent
Our client can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, they help current, former and retired civil servants get the best support. Join them as they embark on the next phase of their strategy to ensure they can be there when people need them the most.
Their supporters are the lifeblood of the Charity, most being current or former civil servants themselves and they are thankful for their support. Working alongside colleagues across the Charity, Civil Service and payroll fundraising agencies, the Supporter Acquisition Manager will play a key role in developing a multi-channel acquisition strategy, driving growth in new supporters and income. You will be innovating and delivering products and campaigns that inspire their audiences, ensuring that they raise the funds needed to continue their important work.
To be successful in this role, you will be proactive, results-driven and committed to providing an excellent supporter experience. You will have extensive direct marketing and product development fundraising experience, strong budget and management experience and be adept at delivering audience-led strategy across acquisition. Great communication skills and experience of leveraging digital solutions as well as multi-channel marketing will be essential.
This is an exciting time to join the Charity as they seek to embed their presence as a UK-wide charity and deliver sustainable income and supporter growth. Reporting to the Head of Individual Giving & Legacy, you will be part of an exciting department responsible for growing their largest and longest-term sources of income – their regular giving propositions (including payroll giving and lottery) and legacy fundraising. Regular Giving and donations from individuals are an essential part of their fundraising strategy, constituting over 80% of their income currently. If you would like to be a key member of their Fundraising department, then they would like to hear from you today!
In return, they can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, and interest free loans for season tickets and our cycle to work scheme.
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. This role will close as soon as it is filled, you are encouraged to apply at your earliest convenience to avoid disappointment.
Our client are committed to building and developing a workforce which reflects the diversity of the civil service community that they support. They seek to ensure all job applications are treated fairly, with respect and without bias and they encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
REF-221804
Do you have proven experience of successfully managing large, integrated social media campaigns for both paid and organic across multiple channels, plus up to date knowledge of the latest social media trends and digital landscape as a whole? Then join Shelter as a Social Media Manager and you could soon be playing a leading role within our Social Medias team.
About the role
The Social Media Manager will work with teams across the organisation to ensure social media content is timely, engaging and producing the best results for Shelter, its supporters, and service users.
The post holder will manage the Social Media Officer and develop and implement channel strategies for the organisation’s social media output. They will be data-driven, using analytics to present on key metrics to the rest of the organisation to showcase the power of social media.
Role specifics
In this role, you’ll lead on developing and delivering Shelter’s social media strategies across all channels, ensuring our content is forward-thinking, engaging, and aligned with our mission and values. You’ll manage and support the Social Media Officer, helping them grow and succeed in their role, while also curating high-quality content that reflects our brand and keeps us at the forefront of digital trends. Working closely with colleagues across the organisation, you’ll oversee our owned, paid and earned content streams, use data to track performance, and help shape campaigns that connect meaningfully with our audiences. You’ll also play a key part in exploring new platforms, supporting teams with best practice, and occasionally contributing to out-of-hours and crisis communications when needed.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Social Media Team consists of 5 roles, working across Shelter to manage our social media output and serve our comms, fundraising, retail, and services’ functions. Within the team we cover content, community management, reporting, training, and influencer outreach.
Part of the Comms and Content sub-directorate, the Social Media Team have close ties with our Campaigns, Media, Public Affairs, Policy, Marketing Teams, as well as working with Income Generation, and the Digital Advice Team within Services.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The purpose of this role is to provide 1-1 support to both an accommodation and outreach caseload: ensuring survivors of trafficking and sexual exploitation understand their rights and that these are met, coaching survivors to identify their personal goals, supporting survivors to access the appropriate services/treatment providers and ultimately supporting them into independence.
We are looking for a committed individual with strong experience of working with vulnerable women to provide essential, tailored casework support. You’ll need to be caring and professional, passionate about the vision and mission of Ella’s, and able to maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free.
Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Benefits:
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Part of a small and committed team, a dynamic organisation changing women’s lives, supporting and empowering them to build their futures
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Access to a professional supervisor
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28 days annual leave plus bank holidays
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Mental health days
Special conditions
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An enhanced Disclosure and Barring Service check will be undertaken
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Due to the nature of the work, this post is for women only
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The role is subject to a 6-month probationary period
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The postholder is expected to take part in the out of hours on-call service
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Ability and willingness to work flexibly, and at other Ella’s locations if required, is necessary for this role
See attachments for Person Specification and how to apply
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a committed individual with strong experience of working with vulnerable women to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. You’ll need to be caring and professional, passionate about the vision and mission of Ella’s, and able to maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free.
Special conditions
● You will be asked to provide a basic DBS check.
● Due to the nature of this work, this role is for women only.
● The postholder is expected to take part in the out of hours on-call service.
● Ability and willingness to work flexibly, and at other Ella’s locations.
Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Job description
The purpose of this role is to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. The main responsibilities of this role are:
● Provide one-to-one support for safe house residents This includes ensuring that survivors understand their rights and that these are met, coaching survivors to identify and work towards their personal goals, supporting survivors to access appropriate services/treatment providers and ultimately be supported into independence.
● Manage social work students, placements and interns.
● Maintain and develop borough related relationships.
We are looking for a passionate individual who has strong experience of working with vulnerable women, is aligned with the vision and mission of Ella’s and can maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free. The role also offers opportunities to contribute to the direction and vision of Ella’s.
Key tasks
Casework provision
● Provide high quality casework support to residents (housing, financial, legal, mental health, and physical wellbeing support)
● Support survivor empowerment to speak out and self-advocate
● Carry out regular risk assessment with survivors and respond to any safeguarding concerns as per Ella’s’ safeguarding procedures
● Provide day-to-day support and build trusting relationships with the service users
● Be sensitive to the rapidly changing emotional and physical needs of the service users and respond accordingly
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Ensure casenote records are recorded within 24 hours of each service user contact using Ella’s’ case management system
● Assist service users with administrative tasks as required: reaching out to supporting agencies, booking appointments, form-filling, and attending appointments
● Assume an advocacy role during external appointments, if required
● Assist in writing covering letters and support letters to compliment service users’ application forms, advocate for the service user in specific needs, or to keep other organisations updated as required
● Research the requirements for benefit applications and assisting service users to complete (as required)
● Liaise effectively with other agencies involved in the care or support of service users to ensure their needs are sufficiently met
● Manage referrals and new intakes
● Help create survivor led support plans
● Work collaboratively with other accommodation caseworkers
● Encourage and supporting survivors to attend sessions and activities inside and outside of Ella's
Volunteer coordination
● Oversee social work students and/or interns placed within the safe house, with support from the service manager
● Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
● Adhere to and ensure all students and interns have a good knowledge of Ella’s’ casework management forms and recording systems and oversee the consistent use of these
● Provide regular supervision to students and interns Safeguarding, and health and safety
● Work in collaboration with the Safehousee and Facilities Manager
● Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded according to Ella’s’ policies and procedures
● Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required
● Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
● Participate in any relevant Safeguarding training and keep up to date with any changes to Ella’s’ safeguarding policies and procedures
Accommodation and risk management
● Run regular house meetings and house outings for residents
● Support residents with housing benefit and service charges
● Manage all paperwork in the premises, processing any personal data in accordance with Ella’s’ Data Protection Policy and procedures
● Handle emergency situations calmly and professionally
● Ensure all safety and security procedures are followed to keep self and others safe
● Maintain a safe and secure working environment
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
Other/general duties
● Develop strategic partnerships with local agencies working within the Violence Against Women and Girls sector and other local organisations or businesses that could enrich the work of Ella’s
● Take part in the out of hours on-call service
● Attend any training required for the role, keeping up to date with any developments and changes within the sector
● Represent the work at Ella’s with integrity at all times
● Adhere to all of Ella's policies and procedures at all times
● Be an active member of the organisation, attending any team meetings that are required and contribute to Ella's’ strategic goals and input into its direction of growth
● Attend monthly supervision with the service manager and keep in regular contact
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Support Ella’s’ fundraising and external communications by assisting with the gathering of stories, data and so on
● Complete any other duties as directed by the service manager which are within the scope of the role
See attachments for Person Specification and how to apply
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.