Jobs in greater manchester
· To provide time-limited counselling/therapy for women with a wide range of
presenting complex issues
· Provide assessment and counselling/therapy to clients. This work may be face to face,
telephone, group, or online.
· To deliver a range of one-to-one or group interventions.
· To promote the service, and where necessary to generate referrals.
Please see attached role description and person specification for full details
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The 5Rights Foundation is looking for a Research Officer to join our small and high impact team in fighting for a digital world that supports children and young people, in all their diversity, to flourish.
At 5Rights, we work with governments, policy-makers, technologists, and NGOs all over the world to advocate for one simple principle: the enormous potential of digital technology will only be realised when it is designed with children and young people in mind.
If you’re passionate about exploring emerging tech; if you’re enthusiastic about contributing to one of the most lively policy debates of our time; and if you’re committed to working on behalf of the one billion children who are online, we’d love to hear from you.
We are looking for someone organised, meticulous, creative and critical-minded to conduct ongoing practical research into the tech children are using, ensure our policy team understand how it works and impacts children, and gather the evidence to drive change.
Experience of providing research support in a policy environment and knowledge of technology policy, privacy, children’s rights or a related field would be desirable.
Additional language skills such as French or Spanish is an advantage. We are offering remote working (with part-time co-working space access in London or Brussels) with employee contracts in the UK or Belgium; salary is £26,000 gross per annum (UK) or EUR 34,232 (Belgium) gross per annum including all benefits, which is 2,394 (gross) per month before benefits.
About 5Rights
5Rights Foundation exists to ensure a digital world that will serve children and young people, in all their diversity, today and for future generations.
We are a small team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No. 25), and industry standards (e.g. IEEE 2089).
Key responsibilities
Reporting to the Head of Compliance, you will:
- Be the expert in the room! Make sure 5Rights knows what it needs to know, and be confident in holding us and those in our network to the evidence.
- Conduct thorough and organised research, including rapid evidence assessments, report summaries, and deep-dives into emerging technologies.
- Conduct consultation and exchange sessions with young people from around the world as part of our Youth Engagement Programme, learning about their experience and helping them understand how tech works.
- Liaise with technologists and experts around the world, exchanging knowledge and staying up to date on the latest developments, research and emerging issues.
- Gather evidence for and support compliance actions.
- Maintain tracking tools and a well-organised evidence repository.
- Help coordinate research projects and evidence-gathering programmes.
- Draft ad hoc briefings for senior staff on relevant developments, or ahead of meetings and conferences.
- Contribute to 5Rights reports, positions, communications and fundraising materials.
- Represent 5Rights as an expert at meetings and events.
- Provide support to the policy, tech accountability and innovation work of 5Rights more broadly as needed.
Person specification
You’ll be a confident and skilled researcher, a clear, fresh thinker, and an excellent writer. High attention to detail, an eye for nuance, and the ability to digest complex information quickly and communicate it coherently are all musts. A background in technology issues or children’s rights is preferable, but not essential. Most of all, we’re looking for someone who’s thorough, proactive, super smart, and committed to our mission.
ESSENTIAL skills and attributes:
- Thorough and thoughtful researcher
- Clear, concise, and engaging writing style in English
- Confident verbal communicator in English
- Inquisitive and keen to share the results of your research
- The ability to use your initiative, exercise good judgment and make nuanced recommendations
- A meticulous eye for detail and proven ability to design and deliver high-quality research products.
- Team player, but also able to work independently, setting goals and meeting them
- Able to make good decisions on the relative importance of competing tasks, and meet deadlines.
- Reliable, patient and with the relentless focus required to get complex deliverables over the line, managing processes from A-Z;
- A can-do, action and solution-oriented attitude;
- A commitment to the Foundation’s work and values
- Right to work in Belgium or the UK.
- A commitment to the role for a minimum of two years, contributing to a growing and ambitious team.
DESIRABLE skills and attributes:
- Knowledge of technology policy, privacy, children’s rights or a related field.
- Experience of providing research support in a policy environment.
- Experience working internationally and in cultrally-diverse settings;
- Ability to work and research in other languages, such as French or Spanish.
Remuneration and details
- Location: Remote position with employees based in UK and Belgium. Co-working office spaces are available up to twice a week.
- Salary: a gross salary of £26,000 per annum for UK-based candidate, with flexibility depending on experience; EUR 34,232 (Belgium) gross per annum including all benefits, which is 2,394 per month (gross) before benefits
- Working hours: Full time, with some accommodation necessary for work across time-zones and for out of office hours sessions with young people.
- Statutory pension contribution.
- 25 days of annual leave.
- Work equipment including a laptop and mobile phone will be provided
- Starting data: asap.
- Reporting line: Head of Compliance.
5Rights values diversity and we strongly encourage people from under-represented groups to apply for this role. We aim for our recruitment to be inclusive and equitable, and we strive to constantly learn and improve in this regard.
The client requests no contact from agencies or media sales.
Thank you!
To provide front of house duty cover and work with women from Stockport who are enquiring or reaching out to SWC for support
To work with women to identify support needs
To assess women
This is a non-case holding, assessment and referral post and is office based
The role will include safety planning, risk assessment, safeguarding, and triage
Please see attached Job Description and Person Specification for full details of the post
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an opportunity available for a Part Time Cook to join the team at Kingshill Court, you will be based in Wigan, Greater Manchester WN6 0AR and will also cover two of our other services, Ashwood Court Residential and Ashwood Court Supportive Pathways (Lowton, Cheshire WA3 2RB).
Please click here for further details about Kingshill Court, click here for further details about Ashwood Court Residential and click here for further details about Ashwood Court Supportive Pathways.
Salary: £12.60 hourly
Hours: 25 weekly
At Making Space we are a team that are driven by a strong set of company values that guide us in our mission to make a positive impact on the lives of those we serve in our community.
Our values of Kind Hearts, Tailor Making, Dreaming Big, Having Courage and Being Ready are at the core of everything we do.
Our focus on Kind Hearts is about generously building empathy and connection to create a sense of belonging. We believe that every person deserves to feel like they are a valued and respected.
Tailor making is about nurturing unique relationships to make every day count. We understand that every person’s needs circumstances are different, so we strive to provide customised support and assistance to ensure all those in our care are able to live their best lives.
Dreaming Big is about harnessing imagination to generate confidence in ourselves and others to take the first step. We believe that anything is possible when we set our minds to it and we are 100% dedicated to helping others believe in themselves too.
Having Courage is about committing bravely to working in ways that take us to new places. We believe that our team at Making Space really do make a real change to those we serve and we must be willing to take risks and be bold in our decision making.
Being ready is about responding to whatever comes our way by moving forward together. We know too well that life can be unpredictable but by working together and being prepared we can overcome any obstacles.
At Making Space we are committed to making a difference in the lives of those in our care, we live and breathe our core values and our looking for likeminded individuals to join our team on our mission to make a positive impact to those in our community who need us most.
Responsibilities
As a culinary maestro, you'll be responsible for ensuring that our residents' taste buds are delighted with every bite! You'll be the conductor of the kitchen, organising and controlling the efficient production of quality freshly prepared food, all while meeting individual dietary requirements and staying within agreed budgets.
With your keen eye for detail, you'll review menus regularly with residents, ensuring their feedback is taken on board to create mouth-watering dishes. Not only will you have a knack for cooking, but you'll also be a cleanliness and hygiene champion, making sure everything is in line with legislation and organisation procedures.
We're looking for someone with previous kitchen/catering experience to bring their creativity and culinary expertise to our team.
Additional information can be found in the full Job Description here.
Qualifications
We are happy to work with you to help you become a skilled worker however previous busy kitchen experience is essential for this role and you must have food and hygiene skills.
It’s important to note that you do not need prior industry experience or any specific qualifications to be considered for this role. On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role.
We are seeking individuals who can showcase that their personal values align ours here at Making Space.
Benefits
We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.
Our current benefits include:
- Wagestream – Access up to 30% of your wages as you earn,
- Lifestyle benefits through Bravo Benefits and Health service discounts
- Up to 28 days holidays per year including bank holidays (pro rata for part time)
- We pay double time for Xmas day, Boxing Day and New Year’s Day
- Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
- Access to our library of learning through our e-portal
- Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
- We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
- Travel schemes including cycle to work, car maintenance and 40p per mile travel expenses.
- We run a colleague engagement hub with monthly and annual colleague awards
- Pension Scheme 3% employer contribution as a minimum
- Paid Sick leave
Successful applicants will be subject to employment checks, including DBS and references checks and provided with safeguarding training. Making Space is an equal opportunities employer.
We can only accept applications from those who are legally entitled to live and work within the United Kingdom.
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about creating unforgettable experiences that drive real-world impact? Pratham UK is seeking a dynamic and detail-oriented Special Events Officer to lead the delivery of our flagship annual Gala—this year hosted at the iconic V&A Museum—and support a calendar of high-profile and community-focused events. Working closely with our Director of Philanthropy and an ambitious, collaborative team, you'll play a vital role in helping us raise vital funds to support millions of children through Pratham’s groundbreaking education programmes in India.
This is an exciting opportunity to join a fast-growing charity in a pivotal role, ideal for someone with experience in event planning and a passion for supporting children in India to thrive. You’ll help shape events that not only inspire donors but also celebrate our global impact—from an exclusive House of Lords reception to grassroots fundraising campaigns. If you're ready to bring creativity, precision, and purpose to your next role, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an opportunity available for a Full Time Team Leader - Supported Living to join the team at Bluebell Lane based in Liverpool, L36 7XY.
Please click here for further details about the service.
Salary: £14.35 hourly - £26,117 per annum
Hours: 35 weekly
At Making Space we are a team that are driven by a strong set of company values that guide us in our mission to make a positive impact on the lives of those we serve in our community.
Our values of Kind Hearts, Tailor Making, Dreaming Big, Having Courage and Being Ready are at the core of everything we do.
Our focus on Kind Hearts is about generously building empathy and connection to create a sense of belonging. We believe that every person deserves to feel like they are a valued and respected.
Tailor making is about nurturing unique relationships to make every day count. We understand that every person’s needs circumstances are different, so we strive to provide customised support and assistance to ensure all those in our care are able to live their best lives.
Dreaming Big is about harnessing imagination to generate confidence in ourselves and others to take the first step. We believe that anything is possible when we set our minds to it and we are 100% dedicated to helping others believe in themselves too.
Having Courage is about committing bravely to working in ways that take us to new places. We believe that our team at Making Space really do make a real change to those we serve and we must be willing to take risks and be bold in our decision making.
Being ready is about responding to whatever comes our way by moving forward together. We know too well that life can be unpredictable but by working together and being prepared we can overcome any obstacles.
At Making Space we are committed to making a difference in the lives of those in our care, we live and breathe our core values and our looking for likeminded individuals to join our team on our mission to make a positive impact to those in our community who need us most.
Responsibilities
Are you a compassionate and creative soul with a knack for dreaming big and a heart that's bursting with kindness? If so, we've got the perfect opportunity for you as a Team Leader within our supported living team.
As a Team Leader, you'll be responsible for tailoring your approach to each and every client, making sure that their unique needs are met with care and consideration.
We want someone who's not afraid to take risks and has the courage to try new things - after all, that's what dreaming big is all about! And as a Team Leader, you'll need to be ready to work with others as part of a team, lending your support and encouragement to your colleagues whenever they need it.
Of course, we're not just looking for just anyone to fill this role - we're looking for someone who shares our values and attitudes. We want someone who's dedicated to providing the best care possible to the people we support, and who has in-depth knowledge and experience in supporting adults. And if you happen to have a good sense of humour and enjoy injecting a bit of fun into your work, then all the better!
If you're ready to take on an exciting new challenge and make a real difference in the lives of our clients, then we want to hear from you.
Please note, for this position it is a requirement to be on call on a weekly rota.
For further details and a full job description please click here
Qualifications
You will need to have previous experience of supervising staff, will be qualified to level 3 in Health and Social care (or equivalent) and will be qualified to level 5 in Leadership and Management (or equivalent / willing to work towards).
In-depth knowledge and experience of supporting adults would also be beneficial, as well as mental health experience.
On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role.
We are seeking individuals who can showcase that their personal values align ours here at Making Space.
Benefits
We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.
Our current benefits include:
- Wagestream – Access up to 30% of your wages as you earn,
- Lifestyle benefits through Bravo Benefits and Health service discounts
- Holidays 25 days plus bank holidays subject to contract (pro rata for part time)
- We pay double time for Xmas day, Boxing Day and New Year’s Day
- Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
- Access to our library of learning through our e-portal
- Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
- We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
- Travel schemes including cycle to work, car maintenance and 40p per mile travel expenses.
- We run a colleague engagement hub with monthly and annual colleague awards
- Pension Scheme 3% employer contribution as a minimum
- Paid Sick leave
Successful applicants will be subject to employment checks, including DBS and references checks and provided with safeguarding training. Making Space is an equal opportunities employer.
We can only accept applications from those who are legally entitled to live and work within the United Kingdom.
The client requests no contact from agencies or media sales.
Thank you!
Department: Programmes
Reports to: Head of Programmes
Location: Home-based, with travel across England, Scotland, and Wales
Contract: Full-time, Permanent
Benefits:
- 25 days holiday plus England bank holidays
- Employer pension contribution up to 5%
- Life insurance, critical illness cover & private health benefits
- 37.5-hour workweek
Note: This role requires travel with overnight stays across England, Scotland, and Wales.
About British Gas Energy Trust (BGET)
British Gas Energy Trust (BGET) supports individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. This is an exciting opportunity to support the effective management of the Trust’s third party funded organisation grant programmes across England, Scotland and Wales
Key Responsibilities
· To act as the managerial point of contact between the Trust’s Grantees & the Trust ensuring programme materials up to date.
· To create documentation linked to grant programmes, such as Applications, Review Templates, Scoring Matrix and Grant Agreements.
· Build & manage positive “listening & learning” relationships with organisational grant applicants.
· Help ensure BGET learns from best practice delivery, and identify, recognize & respond to issues or opportunities as they arise.
· Undertaking both face to face and virtual monitoring visits as part of the project initiation, ongoing KPI and impact evaluation process, creating comprehensive follow-up reports and end of year reports.
· Ensure visibility & assurance of current policies and practice are in place with funded entities, identifying any risk to the Trust e.g. Safeguarding & Data Protection.
· Collect communication materials and help the Trust to amplify the voices of the organisations we support.
· In-put to the day-to-day contractual relationship with our Grant Management System provider, keeping data current and identifying improvements.
Reporting & Contract Management:
· Help ensure that organisations are supported to meet their obligations under their grant agreement, including KPIs and other reporting tools. Including identifying risks to delivery and supporting the grantee to help resolve any challenges with delivery that impact on the grant obligations.
· Collate comprehensive and clear feedback, data and information to monitor performance and impact on an ongoing and regular basis.
· Input into coordination, collection and analysis of Ofgem end of year reporting information.
· Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the CEO and Board.
· Prepare clear and informative monthly programme updates and support the preparation of quarterly programme reports to the Board to clearly evidence operational delivery across the grant portfolio.
· Ensure that the outcomes and KPI information are used to create impact reports during the contract period.
· Conduct monitoring visits to funded projects, (in person and online) ensuring accurate briefing notes and write up of meetings are compiled and logged appropriately.
· Establish clear reporting systems with each grant organisation and ensure accurate notes of quarterly meetings with portfolio of projects.
· Work with Finance to ensure grant funds are expended in line with grant agreements and any regulatory requirements.
· Ensure accurate data is in place for year-end reporting.
Knowledge Sharing
· Identify and develop opportunities for the organisational grant applicants to work collaboratively and share learning.
· Create and deliver events for our projects either online or annually at our Annual Advisors Gathering.
· Ensure case studies and other content is collated from the projects to share through our channels.
Person Specification:
Skills and Knowledge:
Essential:
· Strong project management skills, with relevant project management software training.
· Good written communication skills, with the ability to build effective working relationships.
· Strong at operational and project management with the ability to meet deadlines.
· Accuracy and attention to detail with a methodical approach.
· Flexible approach to changing circumstances, prepared to re-order priorities as required.
· Practical “can do” approach with ability to manage multiple work streams.
· Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.
· Significant experience monitoring grant programmes including KPI reporting, assessment and write-up.
· Excellent written communication skills, with an ability to communicate with confidence to a wide range of individuals and audiences.
· Excellent analytical & numerical skills with the ability to interpret data and share insights.
Desirable:
· Stakeholder management experience
Experience:
· A proven track record of managing effective operational delivery of impact focused grant making projects or programmes. Including grant programme design.
· Experience of developing and managing positive, equitable partnerships.
· Responsibility for managing our Grant Management System including establishing reporting systems and dashboards for the Senior Leadership Team and Board.
This role is an opportunity to make a real difference in communities across the UK, working directly with organisations that deliver tangible support to those who need it most. If you are passionate about tackling fuel poverty and have the skills to drive a high-impact programmes initiative, we encourage you to apply.
Please note that we are not able to offer sponsorship and the successful candidate must hold the right to work in the United Kingdom.
A basic DBS check is a requirement of this role.
* We are not accepting requests to work with third party recruiters for this or any other vacancy. *
The client requests no contact from agencies or media sales.
Thank you!
Could you bring the passion and leadership we need to drive forward a pioneering wellbeing and advocacy charity for BAME and refugee communities in Liverpool?
Salary | £50,000
Liverpool | Mostly onsite, with potential for some homeworking
Contract | Permanent, 37.5 hours full-time or reduced hours considered
Benefits | 28 days holiday (+bank), 8% pension contribution (3% from employer)
Culture | Flexible, life and family-friendly
We're looking for a new Chief Executive: a compassionate and visionary leader who values lived experience. It's a balancing act between honouring the organisation's deep foundations, whilst welcoming new and innovative ways of working.
Mary Seacole House is a small, but mighty charity that punches above its weight. Rooted in people, place and community, the organisation has a proud 30-year history serving the city's Black, Asian, racially minoritised and refugee communities with a clear mission: to tackle mental health inequalities through a culturally responsive lens. They serve people too often overlooked by traditional mental health services, offering a safe space and a strong voice.
Why this role matters
The need for culturally appropriate mental health support has never been more pressing. Against a backdrop of systemic inequality, social injustice and rising mental health challenges, Mary Seacole House offers a lifeline to hundreds of individuals each year.
Services range from 1-1 support and advocacy to wellbeing activities, outreach, and collaborative projects across the region. Respected and trusted because they listen and learn, the organisation prides itself on partnerships and creating spaces where people feel genuinely seen and understood.
About you
As Chief Executive, you'll help shape the future of Mary Seacole House - driving strategic ambition, empowering the team, and ensuring services continue to create lasting impact. This is more than a CEO job - it's a platform for someone who wants to shift the dial on mental health inequality.
We're looking for someone who is:
- A natural collaborator and communicator, confident presenting to diverse audiences, from local communities to commissioners and funders.
- A values-driven leader, with a deep understanding of the lived experience of racially minoritised communities.
- Skilled in strategic planning, service development and partnership building, with credibility to influence decision-makers and inspire teams.
- Aware of income generation, capable of fundraising, developing partnerships and ensuring financial sustainability.
- Passionate about equity, inclusion and culturally responsive care, with a proven commitment to antiracism and the resilience to lead through change and complexity.
We're open-minded about your background - whether you come from the charity sector, health, social care or beyond. What matters most is a demonstrable commitment to the core mission and your ability to lead with humility, integrity and vision.
We welcome candidates from all backgrounds to apply for this role.
Mary Seacole House values the power of lived experience to inform, shape and drive change. We encourage those without lived experience of racialisation or racial/ethnic oppression to spend time reflecting on how you would lead authentically and advocate effectively. If you choose to apply, you'll be given the opportunity to address this in your application.
Why join us?
At Mary Seacole House, you'll be part of something powerful, leading a dedicated and diverse team who are deeply connected and committed to their work. Together, you'll help shape services, influence change, and make a meaningful difference.
We're passionate about developing potential leaders, especially those who come from typically underrepresented backgrounds. As such, we are working to develop a programme of coaching, mentoring and training to upskill a new leader who may not have been in a CEO role before.
To apply, all you need to do is send a copy of your CV or brief overview of your career/profile to Amelia Lee at Charity People as the first step.
We'll be back in touch with details on the application process, providing your experience meets the brief.
Closing date: 9am on Thursday 8th May
Interviews dates will be confirmed soon.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Registered Charity
11 - 20
Mary Seacole House is a mental health resource for people from BAMER communities who are living with mental health issues & encounter racism.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Service Manager
mySociety
Remote
£45,000 – £55,000 per year
Full-time
Permanent
Job description
mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.
This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.
You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.
We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.
No recruiters or agencies, please.
What does the role involve?
- Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
- Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
- Maintain our strong record of legal and governance compliance across services
- Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs
User support and operations
- Triage, prioritise and manage all incoming support queries across services
- Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
- Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
- Collaborate with product and service owners to share insights and identify areas for improvement
- Help improve help guides and user-facing support documentation
Governance
- Maintain and update service policies, processes, and risk management protocols
- Ensure compliance with relevant laws and standards (including GDPR and media law)
- Monitor risk and report issues to senior management
- Coordinate regular internal meetings, reporting on service performance and operational updates
Requirements
We think this position would suit you best if you have some or all of the following:
- Experience managing complex, high-traffic digital services
- Strategic thinker with strong judgement and ability to manage ambiguity
- Passion for quality and service improvement
- Excellent understanding of GDPR and experience handling rights-based requests
- Familiarity with Freedom of Information, media law, or moderating online communities
- Skilled in identifying and solving problems and improving systems
- Excellent communication and stakeholder management skills
- Comfortable working in a remote team and supporting volunteers
Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.
Benefits
This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).
You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.
We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.
Deadlines and dates
· Applications close: Thursday 15 May 2025
· Interviews: Mid to end of May (via video call)
· We aim to inform applicants about interview shortlisting by mid-May.
Application instructions
Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.
We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.
We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.
Please note: This role is being advertised by NFP People on behalf of our client.
Thank you!
Home Based within Essex or Hertfordshire
Closing date: Tuesday 6th May
Phone Interviews: W/C 28th April & W/C 5th May
Panel interviews: Tuesday 13th or Wednesday 14th May
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Fundraising Engagement Manager with great personality and team ethic to join our Regional Fundraising team.
This is a role of variety, opportunity and innovation, and we are looking for someone who embraces change and constantly strives to achieve more.
You will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
We are lucky enough to have some of our most committed supporters in the area, but there is still so much opportunity to grow support across the counties. You will have an incredible opportunity to build relationships with not only those who have been supported by the charity, but our incredible services team members who support children and young people treated out of University College Hospital and Great Ormond Street hospital.
Candidates should live within Essex & Hertfordshire, in one of the following postcodes: Essex: CM; CO1-9; CO11-16; IG (except IG11); RM & SS and Hertfordshire: AL1-10; CM21-23; EN6-8; EN10-11; HP1-4; SG1-14 & WD.
Candidates who live outside of these areas should highlight an intention to relocate to the area in their covering letter for their application to be considered
This role is subject to a criminal record check. In the event of a successful application a basic record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.
- To plan, monitor and report on your budgeted income with a constant eye on contingency planning to ensure annual targets are achieved
- To steward our most committed supporters and deliver legendary supporter experience
- To be a key, valued member of your regional team and UK wide team.
- To identify, cultivate and secure partnerships and donations within your area
- To work with your local service team/s to build and maintain strong and effective working relationships
- To be the first point of contact for service user families, to offer opportunities to them and their networks to engage with the wider charity as they would like I.e. fundraising, volunteering, sharing their story
What do I need?
- A proven track record of delivering amazing customer experiences
- Experience of relationship management in either a charity or corporate setting
- Ability to work within a financial target-based setting, and experience of reaching/exceeding set targets
- Demonstrable experience of winning new business
- Experience of managing own workload
- Proven ability to manage/complete projects
- Able to ‘make the ask’ for support and to influence/negotiate
- Have a full UK driving licence and access to a car (including business insurance)
- Have a sufficient Broadband connection
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Natural storyteller
- Strong prioritisation skills
- Great communicator
- Great at spotting opportunities
- Influencing/Negotiating
- Compassion
- Integrity
- Team player
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Recruitment process
We will be shortlisting applications on a rolling basis. We will hold informal telephone interviews w/c 28th April and w/c 5th May and if invited to panel interview, these will take place on 13th or 14th May.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
To arrange an informal chat, please contact Alex O'Connell.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Philanthropy Manager
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation. We are looking for an experienced, dynamic senior philanthropy manager to join our philanthropy team. We require someone who has demonstrable experience in philanthropy fundraising or has strong transferable skills. It is desirable that you have experience in managing people as this role manages a philanthropy fundraiser.
As a Senior Philanthropy Manager, you will play a key role in maximising charitable income for The Christie Charity, through high-net-worth individuals by building with authentic, sustainable relationships.
We invite qualified candidates to apply by submitting their CV along with a cover letter detailing their relevant experience and why they are a great fit for this role.
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Salford Foodbank provides emergency food parcels to local people who are referred to us in crisis. Food is donated, sorted and packed at our warehouse, then delivered to 7 centres across Salford, where teams of our volunteers greet people as they pick up their food parcels. In addition to food – visitors can access support and advice across our centres to help them maximise their income and ensure they are less likely to need to use the foodbank again.
You’ll be joining a friendly team of 6 part-time staff and approx. 80 volunteers, all dedicated to supporting people living in poverty. We are part of Trussell, a nationwide network of foodbanks.
Rate of pay: £13 per hour
Full-time / part-time: Part time – 27.5 hours per week (ideally 9am – 3pm Monday- Friday. Some flexibility available)
Temporary / permanent: 2-year fixed contract, with continuation of contract based on funding
Location: Salford Foodbank warehouse and office, 4 Kansas Avenue, Media City, Salford, M50 2GL
Overall responsibility of the job: Co-ordinate the pool of over 80 skilled volunteers in a variety of roles across the Foodbank operation. Welcome volunteers, arrange appropriate training and ensure volunteers feel valued and informed. General admin duties within the office setting will include welcoming visitors, accepting donations and answering phone enquiries.
Specific responsibilities around the volunteer coordinator role
· Manage all volunteers across the Foodbank operation – including warehouse volunteers, centre-based volunteers and drivers.
· Welcome teams of warehouse volunteers – teams of approx 6 regular volunteers each day for a 2 hour shift.
· Welcome teams of ad-hoc corporate volunteers.
· Motivate volunteers in their roles.
· Manage day-to-day rotas and volunteer availability and ensure volunteer records are kept up to date.
· Arrange volunteer training tailored to each role – to include eg health and safety, manual handling, safeguarding, conflict management, signposting.
· Ensure that all volunteer policies and procedures are followed as per Trussell guidance. Promote and maintain a safe working environment.
· Where necessary, recruit and induct new volunteers.
· Arrange seasonal volunteer celebration events.
· Support volunteers in developing their skills.
· Support volunteers to share their experiences to help promote the work of the foodbank.
· Work alongside the Foodbank manager to ensure volunteers are kept informed of foodbank news and developments.
Specific responsibilities around the admin assistant role;
Based in the foodbank warehouse and office this role will include a variety of admin duties, alongside other colleagues;
· Greet and thank members of the community (individuals, schools, church groups etc) as they drop off food donations.
· Answer phone and email queries – this could be from foodbank clients, referral partners, donors or corporate supporters.
· Welcome foodbank clients – be understanding and empathetic to their needs, direct them to our Foodbank centres across Salford and explain how to access our services.
· Be familiar with other local food providers and charitable organisations across Salford to signpost foodbank clients appropriately.
· Attend team meetings and training sessions.
· The staff team is a small team so you may be asked to get involved in other tasks to assist your colleagues and provide cover when others are away.
PERSON SPECIFICATION
Key Skills, knowledge, and desirable experience
· Experience of working with and coordinating a team of volunteers
· Observing relevant regulations, including safeguarding and health and safety
· Ability to work independently and unsupervised
· Competent IT user
· Confident in recording data
· Local Salford based knowledge would be beneficial
Personal attributes:
· Passionate about tackling poverty in our local community
· Excellent communicator and positive thinker
· Enthusiastic, encouraging, and welcoming, able to motivate volunteers
· Confident, self-motivated and able to carry out responsibilities with minimum supervision
· Supportive of the goals, Christian ethos, values and vision of Salford Foodbank
Registered Charity
6 - 10
We don’t think anyone in our community should have to face going hungry.
The client requests no contact from agencies or media sales.
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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for corporate fundraising, then we’re keen to hear from you.
We have 600 volunteers supporting unrepresented litigants in the civil and family courts in England and Wales, helping over 50,000 times last year. At a time when legal support is increasingly limited, we have a vision that no one should have to go to court alone. To make this vision a reality we have a focused fundraising strategy to ensure the charity has the resources it needs and our corporate partnerships are key.
We’re looking for a Corporate Partnerships Manager (Maternity Cover) to join our team, to steward existing partnerships and grow new connections, especially with those in the legal sector. As well as running our Guardians’ network, you’ll arrange key supporter events and develop bespoke partnerships.
It’s a busy role and you’ll be supported by an assistant and a close working fundraising team. You’ll also be able to build on the firm foundations we already have in place.
We’re open to applications from experienced corporate fundraisers, as well as corporate fundraisers ready to step up into managing the corporate income streams.
Interviews will be held on the 14th May 2025
The client requests no contact from agencies or media sales.
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Harris Hill are delighted to be working with a national charity to recruit for the Fundraiser (Direct Fundraising) in order tosupport the growth and development of direct fundraising activities, including face to face recruitment and telephone fundraising campaigns.
As a Fundraiser you will:
- Support the Senior Fundraisers in growing direct fundraising activities.
- Assist in the planning and execution of direct fundraising campaigns, including the setup of new fundraising agencies and campaigns.
- Conduct mystery shopping and call listening to monitor the quality and compliance of fundraising activities carried out by external agencies, ensuring they meet expected ethical and regulatory standards.
- Ensure campaigns adhere to compliance standards and best practices.
- Monitor performance metrics, income, and expenditure.
- Advocate for the mission, ensuring that fundraising activities align with values.
- Collaborate with other departments and external agencies to drive success.
To be successful, you must have experience:
- Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audience
- Have strong ability to record, analyse, and present financial data in an accurate and impactful way.
- Have experience using Windows based software like Excel, Word, and email, to carry out tasks and projects.
- Willingness to travel across the UK for mystery shopping and engage with external agencies to ensure high standards of fundraising.
- A collaborative spirit and the ability to work effectively within a dynamic team.
- Self-motivated, enthusiastic and well organised professional
Salary: £28,337 - £31,485 + allowances
Contract type:Full-time, permanent
Location- London, hybrid (1-2 days in the office) or remote
Closing date: 16th May at 8am
Interview: TBC
Recruitment process: Cv and Supporting Statement
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
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Having begun as a two-person part time project with the modest goal to development of some resources to support listening practices, the School for Synodality has grown to become a hub of encouragement and support around synodal practices within the Church in England and Wales and an important voice in the international conversation about the implementation of synodality. This growth has necessitated stronger working partnerships, growing our capacity and systems. To ensure the limited capacity of our directors is best utilised we’re looking for an operations manager to join are team to support smooth running of the project and development of its vision.
The School for Synodality Operations Manager will be central to the operational and administrative functions of the School for Synodality, including overseeing the work of the Administrator and Communications Specialist and supporting projects and partnerships with diocese, local church communities and other stakeholders across the Church. The role requires someone who understands the Catholic Church and is committed to fostering collaboration for the vision of the School for Synodality.
The successful candidate will need to be comfortable working in a remote, flexible context and working alongside part time staff and volunteers with limited capacity.
The employer of this role will be Northampton Diocese.
The client requests no contact from agencies or media sales.