Jobs in hampshire

We’re looking for a super organised, efficient and supportive Operations Lead to make We Own It run smoothly so we can win public services for people not profit. This is a fast-paced role in a small team with a big mission!

You’ll lead on creating and maintaining effective systems and processes, and supporting the team on logistics so that everything runs like clockwork. You’ll also make sure we’re thanking the brilliant individual donors who fund 93% of our work. We’re looking for someone who has a track record of creating efficiency and order for themselves and other people - and can do so in a remote context! You'll need to be happy to carry out a variety of tasks and be flexible about your role.

This role is a crucial part of the We Own It team and central to increasing our impact. Part of a small, high performing team working mostly remotely and sometimes in London, you’ll need to be extremely self-motivated and able to work efficiently and autonomously.

Lead with purpose. Drive impact. Shape the future of dyslexia support.

The British Dyslexia Association is a leading charity representing the voice of people living with dyslexia, and we’re on a mission to build a society where everyone with dyslexia can thrive. We’re looking for a strategic, commercially-minded leader to take our services to the next level.

As part of our Senior Management Team, you’ll play a key role in shaping the charity’s future, driving income generation, and ensuring our services are inclusive, evidence-informed, and aligned with our vision. If you’re passionate about education, equity, and innovation - and ready to lead with heart and ambition - we would love to hear from you.

Location

Hybrid – this role is primarily home-based (UK), with regular travel required to work from our office in Bracknell (Berkshire) once a month, and to a location in London at least once a week, or as needed. 

What you'll be doing

Service management

• Provide strategic oversight of the design, delivery, and evaluation of CPD programmes, tutoring, and assessment services, ensuring they meet the needs of members, partners, and the wider sector
• Ensure all services are inclusive, evidence-informed, and of consistently high quality, embedding best practice in accessibility and pedagogy.
• Lead performance monitoring and evaluation, ensuring services achieve agreed financial objectives, demonstrate measurable impact, and deliver value for money.
• Contribute to effective marketing and communications strategies to raise visibility, grow participation, and strengthen the organisation’s reputation as a leader in training and assessment.
• Drive income generation and sales of CPD, tutoring, and assessment services, identifying opportunities to expand reach, build partnerships, and secure new markets.
• Stay ahead of sector standards, policy developments, and accreditation requirements, ensuring all provision remains compliant, relevant, and aligned with the organisation’s strategic priorities.

Business development

• Identify opportunities for new services, partnerships, and innovations.
• Support cross-departmental strategic development, working collaboratively with teams to identify opportunities for growth and enhancement of service provision.
• Drive growth of paid-for programmes to support the charity’s sustainability.
• Conduct market analysis to understand the needs of schools, professionals, employers and parents.
• Develop pricing models and service packages that balance affordability with viability.
• Explore new commercial opportunities aligned with the charity’s mission.
• Build strong relationships with schools, professionals, partners, and funders.

Management and leadership

• Provide clear leadership and direction for your team, ensuring alignment with the organisation's mission, values, and strategic objectives.
• Effectively manage, support and challenge direct reports, fostering a positive and high-performing team culture, and assist other line managers in their team to do the same.
• Promote a culture of inclusion, collaboration, and continuous improvement.

What we're looking for

Essential

• Proven experience leading education, training, or professional services in a charity, education, or not-for-profit setting.
• Experience developing and growing income-generating programmes or services.
• Understanding of CPD, tutoring, and/or assessment markets.
• Demonstrated ability to lead and develop a high-performing team, promoting a culture of collaboration, accountability, and continuous improvement.
• Strong commercial acumen with the ability to balance mission and income.
• Excellent communication and influencing skills, with experience engaging internal and external stakeholders.
• Strategic thinker who can turn vision into practical, deliverable plans.
•  Ability to identify market needs and translate them into viable learning offerings.

 Desirable

• Knowledge or experience of dyslexia, neurodiversity, or special educational needs.
• Experience with digital learning or assessment products.
• Experience working with schools, universities, employers or professional bodies.
• Relevant teaching or professional qualification.

Closing date: 31 October 2025 (noon). We reserve the right to close the vacancy early if a high volume of applications is received, so we encourage you to apply early.

Use of AI in Applications
We value the unique experience and perspective each candidate brings. While we understand that AI tools can be helpful in drafting applications, they can sometimes result in responses that feel generic or impersonal. This makes it harder for us to get a true sense of you.

To help your application stand out, we encourage you to write your responses in your own words. If you do use AI tools to support your writing, please treat the generated content as a starting point rather than a final answer. Make sure your application genuinely reflects your experience and voice.

We’re looking for an excellent communicator who is also efficient, friendly and super organised, to help win public services for people not profit. This is a fast-paced role in a small team with a big mission!

You’ll be providing ongoing support to the team on campaigns as well as growing our media and social media profile with impactful communications. We’re looking for someone who has a track record of making compelling videos and graphics, or is eager to learn. You'll need to be keen to carry out a variety of tasks and be flexible about your role.

This role is a crucial part of the We Own It team and central to increasing our impact. Part of a small, high performing team working mostly remotely and sometimes in London, you’ll need to be extremely self-motivated and able to work efficiently and autonomously.

At Action for ME, we believe that change won't just happen; it has to be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work.

The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.

More information can be found in the application pack. 

You will play a pivotal role supporting the Charity in several different ways. Working with the Senior Leadership Team, you will ensure the smooth running of the organisation, providing administrative support to the Director of Operations and the Chief Executive. As a self-starter you will manage a range of tasks such as diary management, meeting minutes, assisting with event administration and HR administration. No two days will be the same!

You will be the point of contact for our HR, recruitment and training systems, ensuring consistency and assurance across the organisation. You will support HR administration such as supporting recruitment, on-boarding and off-boarding of colleagues as well as taking minutes for Board meetings, so you will need to be able to maintain a high level of confidentiality.

As a team player, you will provide comprehensive, confidential and sensitive people-orientated administration support, developing a deep understanding of our organisation, our work and build strong, effective working relationships with colleagues.

Remote working at home can be challenging for some and for others, it works incredibly well. You will need to be able to work on your own, use your own initiative and ensure you are proactive in maintain good levels of communication and contact with your colleagues to ensure we deliver the best service possible to people with ME. 

We’re looking for a Content Creator at Green Pastures, to join us as part of our Marketing team. If that’s you, you’ll be a creative storyteller, someone who is excited to work on crafting impactful content that can be used across social, email and direct mail platforms to share the impact of our work. You will have exceptional writing skills, alongside an insight into content marketing, and be great at connecting with all types of people.

Location: Remote, with some travel
Salary: £16,200 (£27,000 pro rata)
Hours: 3 days / 23 hrs per week
Holiday: 14 days, plus public holidays
Contract: Permanent
Start Date: Immediate

Green Pastures is a national Christian social enterprise, celebrating our 26 anniversary this year. Our heart has always been to help one more person have a future without homelessness, by giving them a safe and secure home, offering wraparound support, and sharing the good news of Jesus
with them. We’re looking for a competent, enthusiastic and creative Content Creator to help our mission continue to grow, by shaping how our Content Marketing strategy helps tell the story of Green Pastures, and the lives we have the privilege of changing.

Thank you for your interest in this vacancy! We’re building a passionate team that wholeheartedly believes every person deserves dignity and value. We believe homelessness has no place in our modern world, which is why we’re committed to making it a thing of the past.

With such a vital mission, we work hard to ensure that every member of our team can flourish: We don’t just want you to thrive at work—we want you to thrive in life. As you consider this role, we’re excited to see if Green Pastures aligns with your skills, experience, and calling.

This role gives you the opportunity to help Green Pastures grow to support more people who have
experienced homelessness to find a home, making sure that compelling content successfully
engages our audiences and grows our network of Investors and Partners.

Green Pastures is a Christian organisation and our values are expressed through how we work and conduct ourselves in every work setting. We’re looking for a Content Creator who is punctual,
considerate to others, and brilliant at liaising with Partners, agencies and others as required. You will be part of a team based in the UK and beyond, and will be expected to attend occasional in-person meetings, events and project visits throughout the year as well as occasional wider-team events. You will receive a comprehensive induction and clear guidance on the role, and ongoing support from your line manager and the team.

We’re looking for a Content Creator...
✔ With a great insight into social media trends and Content Marketing
✔ Who is organised, can work to a brief and a deadline, and is friendly/outgoing/tenacious enough to engage and draw-out stories/ideas from people
✔ Who is fun, passionate, and creative: to oversee daily content creation that joins the dots between the lives that we have the privilege of seeing changed through our work, and those investors, Partners and others who help enable it.
✔ Excited to work towards ending homelessness
✔ Enthusiastic to serve our local church Partners and Investors
✔ Keen to join a fun, passionate and hard-working team
✔ Flexible, positive and proactive about getting work done
✔ Able to organise workload and deliver to tight deadlines
✔ A self-motivated, creative content expert, who can own their own process
✔ Exceptional storytelling and writing skills
✔ Some graphic design experience would be desirable
✔ Knowledge of social and other marketing and content channels
✔ Brilliant at connecting with people and bringing out their best

Key tasks of the role...
✔ Capturing content, celebrating and sharing the work of Green Pastures housing the
homeless, that inspires and informs our audiences
✔ Content creation / copywriting across multiple platforms
✔ Contacting and interviewing Partners, residents and sometimes Investors & GP team, to gather
stories and updates
✔ Writing blogs and articles
✔ Project management of bigger campaigns
✔ Arranging and managing trips and visits for photography and filming, including coordinating with Partners, arranging travel/accommodation and ensuring consent forms are completed
✔ Working with rest of Marketing Team to ensure messaging and content is clear, effective and
delivering desired outcomes
✔ Helping represent Marketing/comms in the planning of Green Pastures’ annual conference
✔ Connecting with external organisations to create and collaborate with them

Job Title: Gardener Project Officer for Young Marketeers Barnsley

Position Type: Freelance

Reports to: Project Coordinator

Based at: Home-working and at schools in Barnsley

Working Hours: 28 days @ £165 per day from February – July (£4,620) plus 16 x school gardening sessions at £110 per session plus 1 day planning @ £220 (£1,980).

Contract: Temporary

Job Purpose

· To manage the delivery of Young Marketeers in Barnsley in eight primary schools

Background to School Food Matters

School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.

Young Marketeers

This much-loved programme was started in London in 2012. It is now running in 16 cities across England and is funded by the National Lottery Community Fund for three years.  The programme provides hands-on opportunities for children from primary schools to grow fruit and veg from seed to sell at their local market. Young Marketeers is also a platform for School Food Matters to promote food education to schools and communities as a way to support children to live happy and healthy lives.  Children learn the art of growing veg from seed, and market traders will share their secrets on how to create a winning market stall.  Primary schools will be visited by our gardener in March/April and then again in May/June and receive further tips on how to ensure a bumper crop. And in July, they head to the market to sell their produce, and to meet the mayor!

Key Tasks include:

· Assist with recruitment of eight schools to take part in Young Marketeers

· Build and maintain relationships with teachers, teaching assistants and senior leaders to ensure the smooth running of the project

· Build and support relationships with contacts in partner organisations

· Schedule, organise and deliver

o One assembly in each school

o Two food growing sessions in each school

o One market trader training session in each school

o Market Day in the city centre in July for all schools

· Maintain accurate records relating to the programme

• Complete monitoring and evaluation forms in accordance with instructions from our Evaluation team
• Take photos of workshops and events where possible
• Keep Project Coordinator fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

• Maintain the ethos of the charity and positively promote our work at all times

Person specification

 Essential  

· Experience of delivering food growing sessions to children

· Knowledge of fruit and vegetable growing

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Experience of building relationships with partner organisations and individuals

· Ability to work in a team, and seek help when needed

· Self-motivated and optimistic with a can-do attitude

Desirable  

· Experience of working for a charity or not for profit organisation

· Experience of working in primary schools and engaging children

Job Title: Gardener Project Officer for Young Marketeers Birmingham

Position Type: Freelance

Reports to: Project Coordinator

Based at: Home-working and at schools in Birmingham

Working Hours: 28 days @ £165 per day from February – July (£4,620) plus 16 x school gardening sessions at £110 per session plus 1 day planning @ £220 (£1,980)

Contract: Temporary

Job Purpose

· To manage the delivery of Young Marketeers in Birmingham in eight primary schools

Background to School Food Matters

School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.

Young Marketeers

This much-loved programme was started in London in 2012. It is now running in 16 cities across England and is funded by the National Lottery Community Fund for three years.  The programme provides hands-on opportunities for children from primary schools to grow fruit and veg from seed to sell at their local market. Young Marketeers is also a platform for School Food Matters to promote food education to schools and communities as a way to support children to live happy and healthy lives.  Children learn the art of growing veg from seed, and market traders will share their secrets on how to create a winning market stall.  Primary schools will be visited by our gardener in March/April and then again in May/June and receive further tips on how to ensure a bumper crop. And in July, they head to the market to sell their produce, and to meet the mayor!

Key Tasks include:

· Assist with recruitment of eight schools to take part in Young Marketeers

· Build and maintain relationships with teachers, teaching assistants and senior leaders to ensure the smooth running of the project

· Build and support relationships with contacts in partner organisations

· Schedule, organise and deliver

o One assembly in each school

o Two food growing sessions in each school

o One market trader training session in each school

o Market Day in the city centre in July for all schools

· Maintain accurate records relating to the programme

• Complete monitoring and evaluation forms in accordance with instructions from our Evaluation team
• Take photos of workshops and events where possible
• Keep Project Coordinator fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

• Maintain the ethos of the charity and positively promote our work at all times

Person specification

 Essential

· Experience of delivering food growing sessions to children

· Knowledge of fruit and vegetable growing

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Experience of building relationships with partner organisations and individuals

· Ability to work in a team, and seek help when needed

· Self-motivated and optimistic with a can-do attitude

Desirable

· Experience of working for a charity or not for profit organisation

· Experience of working in primary schools and engaging children

Are you passionate about community creativity and skilled at building strategic partnerships? Creative Lives is seeking an experienced, dynamic individual to drive our place-based work across Scotland and the wider UK.

As Place Director, you will lead the development of new creative place projects that strengthen local cultural infrastructure, support everyday creativity, and build community wellbeing. You will represent Creative Lives nationally, work closely with local authorities and partners to secure funding, and champion our mission to ensure that everyone has the opportunity to express themselves creatively.

We are looking for someone with a proven track record in business development, confident in approaching senior decision-makers, and experienced in securing contracts or commissions with local authorities, funders or partners. You will bring strong communication and negotiation skills, leadership experience, and a deep understanding of Scotland’s cultural landscape.

This is an exciting opportunity to play a pivotal role in a charity that has championed community and volunteer-led creativity for over 30 years

The Trusts Fundraising Manager will be responsible for leading, developing and growing the fledgling trusts fundraising programme, securing income from new and existing supporters, and working across the organisation to develop compelling applications and to demonstrate the impact of our work.

Job purpose  

To lead on fundraising from trusts and foundations to deliver and grow long-term, sustainable income

Key responsibilities  

• Lead on the development and delivery of the trusts fundraising strategy to generate agreed annual targets in line with DCC’s plans. 
• Be the charity’s expert in trust fundraising, advising other departments on work relating to this area. 
• Focus on new business, implementing systems, tools and procedures to proactively identify new funders. 
• Develop and enhance relationships with existing supporters, delivering first-class stewardship and securing repeat support as appropriate. 
• Lead on the development of creative, inspiring and professional proposals and reports to funders. 
• Set, monitor and report on income and expenditure budgets, key performance indicators and the annual work plan. 
• Work with colleagues across the organisation to support ongoing delivery and development of the trusts fundraising programme. 
• Act as an ambassador for DCC representing the charity externally.
• Ensure all supporter records are kept up-do-date on the database and adhere to all relevant legislative and regulatory obligations relating to fundraising. 
• Carry out other duties commensurate with this post as requested.

Harris Hill is delighted to partner exclusively with Consumers International, the only global membership body for consumer organisations, to recruit their new Lead, Management Accountant on a permanent, part-time (2 days per week) basis. Consumers International unites over 200 member organisations in more than 100 countries. As the independent voice for consumers worldwide, it works with Members and partners to advocate for safer, fairer, and more sustainable markets, from energy to digital goods, from food systems to circular economy solutions.

The purpose of the role is focused on generating and developing monthly management accounts information and providing insight and direction to the Director General and Leadership Team. Reporting directly to the Head of Finance and Organisation Development, you will play a key role across the business in improving data capture and managing reporting across the team.

Please note, for this role you can be based remotely. Additionally, the salary on show is the FTE.

As Lead, Management Accountant, you will:

- Prepare monthly management accounts, including comparatives to budgets, trends and forecasts

- Compile Balance sheet reconciliations

- Prepare quarterly Project Income and Expenditure reports for Project Managers

- Prepare interim/final financial Project reports for submission to Funders

- Prepare quarterly VAT returns

- Provide accurate and timely financial information to support the organisational financial strategy and decision-making process

The successful applicant will:

- Have demonstrable experience in finance within the charity sector, in a similar role

- Be Qualified CIMA/ACCA/ACA or Part qualified on final stage

- Have a strong understanding of charity accounting principles, including SORP

- Have experience of managing financial ledgers, systems and processes

- Have strong IT skills, particularly in Excel, and the ability to manage large amounts of data

- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Head of Emerging Generations

Location: Above Bar Church, Southampton

Salary: £35-£37k

Job Type: Full time

Contract Type: Permanent

The Role

An exciting opportunity exists for a godly and servant hearted individual to join the leadership team at Above Bar Church. This is a significant role in our church for an experienced leader who is humble and teachable looking to further develop themselves and grow this vital ministry.

The role will advocate throughout the church and its leadership to enable appropriate recognition of the value of emerging generations. A passionate and enthusiastic leader, with a clear vision of how to engage, teach and disciple children, youth, students and young adults across the church’s multiple sites and the wider community.

This role will facilitate integration of the emerging generations, foster spiritual growth, and cultivate a culture of belonging and leadership. By working collaboratively across the different church sites, the Strategic Lead ensures a consistent approach that reflects the diversity and strengths of a multisite church family.

Key Qualities and Responsibilities

The successful candidate for this post will bring a wealth of leadership experience, demonstrate a strategic mindset whilst also possessing the discernment needed to translate vision into practical outcomes. This individual will be adept at recruiting, building, teaching, training, equipping, and supporting both teams and individuals within the church community.

Strong relational skills and teaching abilities are essential, enabling effective collaboration and communication across a variety of groups. The post holder will place a significant emphasis on training, equipping, and supporting both teams and leaders, ensuring a culture of continual development and encouragement throughout the ministry.

Commitment to Development and Support

Above Bar Church is dedicated to investing in both the leader and their ongoing personal and professional development. Opportunities to further develop gifts and talents will be explored and discussed during the interview process. The post holder will benefit from line management and mentoring provided by one of the ministers, ensuring robust support and guidance in their role.

Other important information

Applicants must be committed to the vision and values of the church.

This post is subject to an Occupational Requirement that the postholder is a committed evangelical Christian under Part 1 of Schedule 9 to the Equality Act 2010.

The post holder will need to have the right to live and work in the UK.

The post will also require an enhanced DBS check.

Above Bar Church is a city-wide evangelical church community seeking to bring a whole life gospel ethos across the generations within the church family, across Southampton and beyond. We are one church operating on 2 sites – City and East seeking to make and mature disciples of the Lord Jesus Christ.

Our church family is diverse and covers a wide range of ages and over 30 nationalities. We have a strong commitment to team ministry both in our leadership structure and in our staffing. We enjoy good relationships with other local churches.

REF-224 416

Are you ready to turn the power of play into life-changing impact? 
This is a rare and exciting opportunity to shape something truly special at Make-A-Wish UK. As our Head of Gaming, you’ll lead a bold and ambitious strategy to unite the gaming community, creators, studios, players and partners in granting unforgettable wishes for children living with critical conditions. With board-level support and a clear vision to generate £1m annual income within three years, you’ll be at the forefront of innovation, storytelling and purpose driven partnerships. 

If you’re a strategic leader from the gaming, charity or social impact sector, with a passion for gaming and a heart for impact, this is your chance to build a legacy that transforms lives through play.

Essential Criteria

• Bachelor’s degree in marketing, Communications, Business, or a related field or equivalent experience
• Minimum of 5 years proven experience in gaming, influencer marketing, or a related field, with a strong understanding of the gaming industry.
• Passion for gaming and knowledge of trends, platforms, and community engagement practices.
• Proficiency in analysing data to assess performance, determine strategies, and make informed decisions.
• Experience with social media platforms, content creation tools, and gaming comms software.
• Experience in leading and inspiring creative teams while managing projects and resources.
• Strong understanding of digital marketing strategies, social media platforms, and analytics.
• Excellent verbal and written communication skills to articulate ideas clearly and collaborate effectively with diverse teams and partners.
• Ability to develop and execute a long-term vision and strategy in gaming and influencer marketing.
• Strong relationship-building skills to connect with influencers, gaming communities, and industry partners.
• In-depth knowledge of current trends in the gaming industry, including emerging technologies and popular games.
• Understanding of influencer dynamics, audience engagement strategies, and campaign management.
• Familiarity with content creation processes, including video production, streaming, and social media management.
• Background in project management and/or team leadership.
• Understanding brand development and how to align marketing efforts with business objectives.
• A personal interest and enthusiasm for gaming trends and communities can enhance authenticity and engagement with stakeholders.
• Flexibility to adapt to rapid changes in the gaming and social media landscape is important.
• Using technology to support planning and prioritisation such as project management tools, including the ability to use MS Office tools such as Outlook, Word, PowerPoint and Excel to support delivery of work.

Core Purpose
As a visionary leader, the Head of Gaming is responsible for shaping and scaling our gaming strategy, 
unlocking £1m annual income within 3 years. The role drives innovation forges strategic partnerships and 
aligns gaming initiatives and the power of play with Make-A-Wish UK’s mission to deliver life-changing 
impact for critically ill children. Working closely with senior leaders, the Head of Gaming champions cross-functional collaboration, embeds data-driven performance and fosters a culture of creativity and continuous improvement.

Key Responsibilities for the role are:
Strategic Leadership

• Develop and implement the overall strategy for gaming aligned with the overarching Make-A-Wish UK organisational goals and market trends.
• Monitor and identify growth opportunities within the gaming sector that are unique to Make-A-Wish   UK, including (but not limited to) development of strategic partnerships,   product diversification to drive sustainable income growth, and market expansion to position Make-A-Wish as the go-to charity for the gaming sector.
• Collaborate with the extended leadership team to execute the gaming strategy and ensuring the journey and development priorities align with our overall Income & Engagement goals and growth targets.
• Establish Objectives, shared KPIs and other performance metrics that drive alignment with common priorities and focus across teams to deliver on growth targets.
• Attend appropriate industry events and conferences to cement Make-A-Wish UK as contender within the UK videogame sector.
• Lead stakeholder management of high-value and   high-profile gaming contacts, including senior Make-A-Wish advisors within the gaming industry

 Team Management:

• Lead and motivate the Gaming and Influencer Officer by providing guidance, mentorship, and professional development.
• Promote a creative and collaborative work environment to drive innovative partnerships, creativity and innovation.

 Gaming Group Wish

• Oversee the entire gaming group wish development lifecycle from concept to launch, ensuring the project is delivered on time and within budget.
• Scale the group wish within the sector and develop commercial opportunities that resonates with the gaming audience.
• Leverage storytelling to engage with gaming influencers within the gaming community

 Partnership Development:

• Establish and nurture relationships with external partners, including publishers, hardware manufacturers, distributors, and platform holders.
• Identify, negotiate, and maintain relationships with gaming influencers and content creators.
• Collaborate with Brand and Corporate Partnerships to ensure the content and pitch is engaging for partnerships, campaigns and promotions.

Campaign Execution:

• Oversee the planning, execution, and analysis of gaming-related marketing campaigns.
• Ensure that campaigns align with the company's objectives and target audience.

Performance Analysis:

• Monitor campaign performance metrics and provide insightful reports to stakeholders.
• Adjust strategies based on performance data to improve engagement and ROI.
• Continuously analyse, refine, and optimise workflows, tools, and processes across gaming to increase lead time to value, reduce blocks, improve resource allocation and enhance productivity.
• Proactively identify and monitor risks that could impact product development timelines, from technical challenges to resource gaps, and proactively develop mitigation strategies

 Income generation:

• Identify and prioritise opportunities for the   growth of income, gift in kind and networks in areas of Gaming for Make-A-Wish. This includes collaborating with the corporate partnerships team and relevant internal teams for new Gaming partners and sponsors for MAW.

Budget Management:

• Manage the budget for gaming and influencer marketing initiatives, ensuring optimal allocation of resources in line with operational needs.
• Ensure cost-efficiency and return on investment for game projects.

Wishgranting:

• Support connections to help grant wishes for children with gaming-related wishes by establishing relationships with industry partners, networks and individuals who can help.

Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.

You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.

Core Purpose: 
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK,   responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
 
This includes   strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as   operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
 
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
 
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing   segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.

Essential Criteria:

• Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
• Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
• Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
• Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
• Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
• Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
• Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
• Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
• Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
• Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
• Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
• Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.

Skills, knowledge and behaviours required for this role:

• Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
• Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
• Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
• Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
• Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
• Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
• Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
• Strong understanding of digital marketing tools and supporter engagement across online channels.
• Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
• Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
• Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.

Strategy and Planning

• Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
• Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
• Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
• Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
• Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
• Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
• Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
• Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
• Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
• Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
• Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.

Operational Delivery

• Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
• Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
• Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
• Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
• Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
• Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
• Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
• Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.

Financial Management

• Hold responsibility for multi-million pound income and expenditure budgets across the department.
• Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
• Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
• Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
• Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
• Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.

People Leadership and Culture

• Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
• Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
• Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
• Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
• Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
• Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
• Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.

Stakeholder and Supplier Management

• Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
• Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
• Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
• Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
• Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.

Data, Insight and Innovation

• Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
• Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
• Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
• Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
• Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.

Project Officer – Active Journeys 

London East & South East 

£28,831 per annum (pro rata for part time) 

Ref: 85REC 

Full time 37.5 hours per week – we are happy to talk flexible working 

Base: Hybrid, with travel around London, East & South-East 

ABOUT THE ROLE 

This is a fantastic chance to join the Walk Wheel Cycle Trust, working within the Active Journeys team as our new Project Officer. 

As the Project Officer you will be required to play a dynamic role in delivering a variety of walking, wheeling, and cycling projects that make a real difference to people's lives. 

In this varied role, you will be responsible for planning and delivering practical activities for young people in schools, supporting the implementation of School Streets to create safer and healthier environments, and working closely with the National Cycle Network and Infrastructure teams on community engagement for related schemes. You will engage with a broad range of internal and external stakeholders, building strong relationships to ensure the successful delivery of projects, and will also be responsible for integrating Sustrans volunteers into your work to help maximise impact and community involvement. 

This role involves regular travel, with work taking place at different locations to support and deliver projects for the Walk Wheel Cycle Trust. 

ABOUT YOU 

We ask that you have experience in the following areas: 

• Experience of managing small clearly defined projects or experience of delivering work packages as part of a project.
• Experience of working as part of a team and building meaningful and collaborative relationships, both internally and externally.
• Understanding of active travel and issues facing communities that experience inequalities.   
• Knowledge and understanding of behaviour change theories and tools.
• Knowledge and experience of applying health and safety procedures including risk assessment
• Knowledge of safeguarding principles.
• Experience of leading group workshops and presenting to audiences online and in person.
• Ability to ‘flex’ across different projects at different delivery stages and local contexts.   

WHAT WE OFFER 

In return you will enjoy flexible hybrid working that’s shaped around what works best for you and your team, plus a supportive and rewarding environment where you can thrive.   

Wellbeing  

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff) 
• Staff volunteer days 
• 24/7 free, impartial and confidential support service 
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes  

Financial  

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) 
• Death in Service benefit – 3 x annual Salary  

Family Friendly  

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Closing date for the receipt of completed applications is 23:59, 26 October 2025  
• Interviews will take place via MS Teams during the week commencing 10 November 2025 

Our Values 

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together