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Shine Cancer Support, Poole, Dorset (Hybrid)
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We're looking for someone to support our amazing volunteers working to improve the lives of young adults with a cancer diagnosis
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Poole, Dorset (Hybrid)
Blackheath, Greater London
£33,000 - £35,000 per year
Full-time
Temporary (12 months maternity cover)
Job description

This is one of the most important roles within Shine Cancer Support. You’ll be overseeing and supporting Shine’s volunteers around the country, ensuring that they have what they need to reach as many young adults with cancer as possible. You’ll also work closely with Shine’s Programme Delivery Manager to deliver training and support programmes directly to young adults with cancer and healthcare professionals.

Location:  Hybrid, with two days per week at Shine’s offices in Blackheath, South East London or in Poole, Dorset.

Hours & salary:  Full time (35 hours per week). Salary range is £33,000 - £35,000 pro rata, depending on experience.

This is a one year contract to cover maternity leave starting mid/late January 2026.

Benefits:  Employee contribution pension, training and development support, staff mental health support, cycle to work scheme.
Holiday:  25 days annual holiday during each holiday year plus 8 days of public holidays, or pro-rata equivalent if relevant. We also give you your birthday off each year.

Key responsibilities

Volunteer Support

  • Support Shine’s volunteer Network Leaders across England, Scotland and Wales to develop their Shine Networks, ensuring that they provide the best possible support to young adults with cancer. This will include an annual support plan, developing and testing new ways of expanding Shine’s reach, and regular catch-up calls. 

  • Work with Shine staff and facilitators to recruit, train and support new volunteers from across the UK.

  • Deliver an annual plan for training and support, touching on issues such as outreach and fundraising.

  • Maintain and develop Shine’s online information pages for Shine volunteers.

  • Organise and facilitate online meet-ups for Shine beneficiaries.

Programme Delivery

  • Assist the Programme Delivery Manager and facilitators to deliver Shine’s core programmes (Break Out programme, Shine Circles) to Shine beneficiaries, as well as training to healthcare professionals.

  • Create new connections with healthcare professionals across the UK. This will include linking to relevant Cancer Alliances and Integrated Care Boards.

  • Oversee the administration and management of relevant monitoring and evaluation processes.

Key skills and experience:

 Essential

  • Excellent communication skills

  • Ability to identify training needs and deliver training in a variety of formats

  • Experience of working with and/or supporting volunteers

  • Strong organisation and project management skills, and the ability to deliver and respond to challenges.

  • Ability to respond to Shine’s growth and challenges in a creative and effective way. 

  • Creative and curious with a willingness and ability to develop new ideas 

  • Well-developed interpersonal skills and the ability to interact with empathy to beneficiaries and volunteers of Shine.

  • A track record of building positive relationships.

  • Excellent IT skills, including solid knowledge of Word and Excel, and experience with social media.

Desirable

  • Experience of managing projects remotely, including using tools such as Asana

  • Experience of working as part of a small team, including volunteers

  • A background and/or understanding of the role and importance of volunteers in the charity sector

This job description summarises the main duties and responsibilities of the post. You may be required to undertake other appropriate duties, which are within your capabilities or for which training has been given. You won’t be expected to carry out all of these roles immediately; we will support you to develop new skills as you progress.

Key approaches

  • Respectful of the confidentiality of beneficiaries and the ability to work within charity law and governance structures.

  • Ability to relate to our beneficiaries and volunteers, and to respond empathetically to difficult personal situations.

  • Be prepared to have progress assessed regularly and be appraised annually should the role be extended. 

  • Willingness to work as part of a small team spread across the UK; this requires good communication skills as well as the ability to be flexible in the approach to work.

Successful candidates will be asked to undergo an enhanced DBS check in keeping with Shine’s Safeguarding Vulnerable Adults Policy.

What Shine offers

By sharing your skills, time and expertise with Shine, you’ll be contributing to the growth of a small, rapidly growing charity, while also gaining insights into the challenges and opportunities that this presents. We expect everyone who works with us to like people and to be happy to contribute to the overall success of Shine, even if that means occasionally taking on tasks that aren’t in your job description. We are happy to fund relevant training, within our budget guidelines, and to provide opportunities for professional development and growth. 

In addition to your salary, you’ll receive regular pension contributions (currently 3%, as mandated by the UK Government) and access to a bike-to-work scheme.

About the charity

Vision

We want every adult in their 20s, 30s and 40s diagnosed with cancer to know they’re not alone, and to have the support, knowledge, and confidence to navigate whatever cancer throws their way.

Mission

There’s never a good time for a cancer diagnosis, but in your 20s, 30s or 40s there are particular challenges to navigate, like work, dating, finances and more. At Shine Cancer Support, we’ve been there and we get it. We’re here to help you deal with everything that your diagnosis brings, before, during and after treatment, and to welcome you into our community.

Our values

1. Inclusive - Our services are open to anyone in their 20s, 30s and 40s with a cancer diagnosis, no matter what type or stage, when your diagnosis was, or whatever your background is.

2. Approachable - We want everyone in our Shine community to feel welcomed and able to get involved, and we design all our services to be friendly, fun and down-to-earth.

3. Authentic - We’re patient-led and passionate, and we want everyone involved to have a genuine and honest voice, with patients’ voices at the heart of our work.

4. Innovative - As a small charity, we’re adaptable and agile, and we seek to be responsive to needs as they change. We listen to what our Shine community is saying and strive to find practical solutions.

5. Empowering - Our services aren’t about us “doing” to or for you. We want to empower you to ask the right questions, get the right information, take control, and make the best decisions for yourself.

Application resources
Application Instructions

Please submit a CV and covering letter. Applications without a covering letter will not be reviewed. And hey, we know ChatGPT can be a help but we'd rather have a shorter, personal covering letter than a long one written by AI.

Posted by
Shine Cancer Support View profile Organisation type Registered Charity Company size 1 - 5
Posted on: 28 October 2025
Closing date: 23 November 2025 at 23:30
Tags: Training / Learning, Volunteering Management, Cancer

The client requests no contact from agencies or media sales.