Jobs in harlow

Libraries Connected is seeking a Research and Evaluation Manager to join our newly formed Policy, External Affairs, and Research Team. This is a unique opportunity to shape and deliver impactful research and evaluation across the public library sector.

You’ll lead internal research and data projects, provide in-house evaluation for programmes, and manage external research partnerships—including with academic institutions. Your work will directly inform advocacy, communications, and strategic decision-making.

We’re looking for someone with strong research and analytical skills, experience in managing complex data, and the ability to translate findings into accessible outputs. You’ll be collaborative, detail-oriented, and confident working independently across multiple projects.

Salary: £31,000-£32,000 per annum
Contract: Permanent, Full-time (35 hours per week)
Location: Remote – must be based within the Home Counties region (Bucks, Beds, Northants, Herts, Essex)
Closing date: 6th November
Benefits: 25 days annual leave (plus bank holidays), rising to 30 days, flexible working, access to Benenden Health Care, free eye tests, and more

We are thrilled to be working with the pioneering charity Brain Tumour Research to recruit a Community Fundraiser for the Home Counties region. Brain Tumour Research is leading the fight to find a cure for brain tumours – the biggest cancer killer of children and adults under 40 – and is campaigning to increase national investment in research to £35 million per year.

In this role, you will be responsible for generating and growing income through community fundraising activities across Buckinghamshire, Bedfordshire, Northamptonshire, Hertfordshire, and Essex. You’ll engage supporters, recruit and steward individuals and groups, and build lasting relationships that help drive awareness and fundraising.

To be successful in this role, you will need:

• Experience in community fundraising, donor management and stewardship
• Excellent communication and relationship-building skills
• A flexible, proactive attitude and willingness to travel for events
• Access to a car and a full driving license

If you would like to have an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Heather.

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.

If enough applications are received, we reserve the right to close the application period early.
Please quote reference 2719HB when applying.

 

We are looking for a committed individual with strong experience of working with vulnerable women to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. You’ll need to be caring and professional, passionate about the vision and mission of Ella’s, and able to maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free.

Special conditions
● You will be asked to provide a basic DBS check.
● Due to the nature of this work, this role is for women only.
● The postholder is expected to take part in the out of hours on-call service.
● Ability and willingness to work flexibly, and at other Ella’s locations.

Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.

Job description 
The purpose of this role is to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. The main responsibilities of this role are:

● Provide one-to-one support for safe house residents This includes ensuring that survivors understand their rights and that these are met, coaching survivors to identify and work towards their personal goals, supporting survivors to access appropriate services/treatment providers and ultimately be supported into independence.
● Manage social work students, placements and interns.
● Maintain and develop borough related relationships.

We are looking for a passionate individual who has strong experience of working with vulnerable women, is aligned with the vision and mission of Ella’s and can maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free. The role also offers opportunities to contribute to the direction and vision of Ella’s.

Key tasks
Casework provision
● Provide high quality casework support to residents (housing, financial, legal, mental health, and physical wellbeing support)
● Support survivor empowerment to speak out and self-advocate
● Carry out regular risk assessment with survivors and respond to any safeguarding concerns as per Ella’s’ safeguarding procedures
● Provide day-to-day support and build trusting relationships with the service users
● Be sensitive to the rapidly changing emotional and physical needs of the service users and respond accordingly
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Ensure casenote records are recorded within 24 hours of each service user contact using Ella’s’ case management system
● Assist service users with administrative tasks as required: reaching out to supporting agencies, booking appointments, form-filling, and attending appointments
● Assume an advocacy role during external appointments, if required
● Assist in writing covering letters and support letters to compliment service users’ application forms, advocate for the service user in specific needs, or to keep other organisations updated as required
● Research the requirements for benefit applications and assisting service users to complete (as required)
● Liaise effectively with other agencies involved in the care or support of service users to ensure their needs are sufficiently met
● Manage referrals and new intakes
● Help create survivor led support plans
● Work collaboratively with other accommodation caseworkers
● Encourage and supporting survivors to attend sessions and activities inside and outside of Ella's

Volunteer coordination
● Oversee social work students and/or interns placed within the safe house, with support from the service manager
● Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
● Adhere to and ensure all students and interns have a good knowledge of Ella’s’ casework management forms and recording systems and oversee the consistent use of these
● Provide regular supervision to students and interns Safeguarding, and health and safety
● Work in collaboration with the Safehousee and Facilities Manager
● Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded according to Ella’s’ policies and procedures
● Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required
● Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
● Participate in any relevant Safeguarding training and keep up to date with any changes to Ella’s’ safeguarding policies and procedures

Accommodation and risk management
● Run regular house meetings and house outings for residents
● Support residents with housing benefit and service charges
● Manage all paperwork in the premises, processing any personal data in accordance with Ella’s’ Data Protection Policy and procedures
● Handle emergency situations calmly and professionally
● Ensure all safety and security procedures are followed to keep self and others safe
● Maintain a safe and secure working environment
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers

Other/general duties
● Develop strategic partnerships with local agencies working within the Violence Against Women and Girls sector and other local organisations or businesses that could enrich the work of Ella’s
● Take part in the out of hours on-call service
● Attend any training required for the role, keeping up to date with any developments and changes within the sector
● Represent the work at Ella’s with integrity at all times
● Adhere to all of Ella's policies and procedures at all times
● Be an active member of the organisation, attending any team meetings that are required and contribute to Ella's’ strategic goals and input into its direction of growth
● Attend monthly supervision with the service manager and keep in regular contact
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Support Ella’s’ fundraising and external communications by assisting with the gathering of stories, data and so on
● Complete any other duties as directed by the service manager which are within the scope of the role

See attachments for Person Specification and how to apply

Job Description  

Title 

Training and Engagement Manager: Education (London and South East)

Reports to 

Programme Lead: Education

Pay Grade 

Programmes & Delivery

Salary Scale 

P3e: £30,440 – Plus London Weighting uplift (£2,940) where applicable

Contract Type

Permanent

Hours

Full-time, 37.5 hours per week

Location

Remote (Homeworking)

 

Main Role & Responsibilities

The post holder will be an active member of our programmes Team and will work across our portfolio of programmes.

They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training in their region. They will recruit suitable delegates to workshops, working closely with the education and youth work sectors.

They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.

The post holder will maintain excellent relationship with Ygam Stakeholders and beneficiaries, providing ongoing support to organisations, to help them implement Ygam resources.

 

Who are we looking for?

Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.

At Ygam, we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.

Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.

We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodiverse people and armed force veterans.

 

 

 

 

Role Requirements

Duties will include but not be limited to:

 

Planning 

· Network and develop stakeholder relationships, leading the recruitment of delegates from schools, youth work providers and children’s services onto Ygam training.

· Develop Ygam’s presence in London and the South East within the education and youth sector working closely with partner organisations.

· Provide ongoing support to schools and youth organisations to help imbed Ygam materials within curriculum.

· Develop stakeholder relationships and a strong pipeline of delegates to attend the workshops delivered by Ygam, ensuring workshops are well attended.

· Identify and attend conferences, seminars, educational and organisational events to support our work. 

· Signpost organisations to the Parent Hub to increase parent awareness.

· Work closely with Ygam colleagues to promote the wider programmes through your stakeholder engagement.

· Work closely with The Programme Lead: Education, to develop objectives and review individual performance.

·  

Delivery 

· Deliver the Ygam portfolio of workshops (online and face to face).

· Provide high quality training to a range of professionals in line with Ygam’s Quality Assurance processes.

· Deliver workshops and training independently as well as through team teach approach.

· Be responsive to delegates needs, answering questions and queries in a supportive manner.

· Provide an excellent customer service to delegates.

 

Outcomes:

· Ensure accuracy of data utilising the CRM system

· Deliver and develop team teach opportunities to support teachers to implement Ygam resources.

· Provide ongoing support to practitioners to implement the YGAM resources and materials. 

· Develop Case study opportunities to understand the impact of the Ygam resources.

· Work with evaluators to measure impact and performance. 

 

Learning and Development:

· Self-identify any gaps in knowledge and any CPD to help you do your role effectively.

· Ensure all relevant CPD is completed and up to date on platforms such as IHasco.

· Attend support sessions with line manager (both remotely and in person). 

· Record performance in your monthly 1-1’s with your line manager.

Administration:

· Send out joining instructions via our CRM system to delegates prior to workshops. 

· Record attendance and email delegates post workshop to gather feedback. 

· Ensure all records are maintained in accordance with GDPR/data protection legislation.

 

 

Person Specification 

Essential:

· A detailed understanding of education within England and the PSHE programme of study and RSE Curriculum and how to engage in this sector across all key stages.

· Stakeholder engagement experience across Children’s services

· Outstanding verbal and written communication skills

· Outstanding understanding of IT applications (MS Word, Excel & PowerPoint especially).

· Experience of developing and delivering a sales pipeline and achieving KPI’s.

· Experience of driving projects to achieve agreed outcomes.

· Ability to work in a highly organised manner with a keen eye for absolute detail.

· Self-administrating experience.

· Prior experience of working within education.

· Prior experience of selling a product or service.

· Employment rights to live and work in the UK.

· Experience of working collectively as a team to meet targets.

 

Desirable:

· Public speaking experience

· Outstanding networking skills

· Experience utilising CRM systems.

· Willingness to travel where necessary for the role.

The successful applicant will be subject to reference checks, an Enhanced DBS check, and must have Employment rights to live and work in the UK. The applicant must also reside in London or the South East of England.

Are you passionate about assessment development and eager to make a real impact in the awarding sector?
 
 
TPP Recruitment, on behalf of our client, is seeking an experienced Assessment Developer to join a growing Product team. If you have a background in assessment development and are looking for a fully remote, rewarding role, this could be your next career move.
 
 

• Salary: £27,418 – £32,492 per annum, depending on experience
• Employment type: Permanent
• Hours: Full-time, 35 hours per week
• Working arrangements: Fully remote
• Start date: 5th January 2026
• Other benefits:
  • 30 days’ annual leave plus bank holidays, plus Christmas shutdown
  • Competitive pension scheme
  • Annual bonus
  • Homeworker allowance
  • Flexible working
  • Professional development opportunities

 
 
 
About the Organisation
 
Our client is an awarding organisation that is dedicated to delivering high-quality qualifications and learning resources. Their mission is to create innovative, accessible, and effective learning content that meets the evolving needs of learners and educators. With a strong commitment to quality and regulatory standards, they work closely with stakeholders to develop resources that make a real impact.

About the Role
 
As an Assessment Developer, you will design, create, and maintain valid and reliable assessments that measure qualification outcomes and meet regulatory requirements. You will own the end-to-end assessment development process, collaborate with cross-functional teams, and ensure all assessment materials are accurate, compliant, and fit for purpose. This is a fantastic opportunity to shape the future of assessment within a forward-thinking organisation.

Key Responsibilities
 

• Lead the development cycle for assessments, ensuring quality and compliance
• Respond to technical queries and provide expert support to stakeholders
• Project manage assessment developments, setting milestones and tracking progress
• Produce, review, and sign off assessment materials and guidance
• Support the recruitment and management of Subject Matter Experts (SMEs)
• Maintain assessment systems and ensure accurate records
• Contribute to continuous improvement of assessment processes
• Represent the organisation at meetings, events, and conferences
• Stay up to date with sector developments and regulatory changes

 
 
Skills / Experience Required
 

• Experience in assessment development within an awarding organisation
• Experience in writing, reviewing, or developing assessments
• Background in secondary or further education
• Examining experience is desirable
• Minimum Level 3 qualification or equivalent experience (essential)
• Strong project management, analytical, and communication skills
• Proficient digital literacy, including Microsoft Office and digital tools
• Excellent attention to detail and time management
• Commitment to customer service and inclusive practices
• Ability to work independently and as part of a team

 
 
Interview Process
 

• Two-stage interview process, including a digital literacy assessment and/or a role-specific task
• First stage interviews from 19th November 2025
• Role-specific task for second-stage candidates to be completed by 1st December 2025
• Second stage interviews: 3rd–5th December 2025

 
 
To Apply
 

• CV only

 
 
Deadline
 

• Friday 21st November 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Brand Assets Manager - Digital Asset Management
Reference: OCT20254623
Location: Flexible in UK
Contract: 12 months
Hours: Full-Time role for 37.5 hours per week
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Holidays, Pension and Life Assurance

Introduction

We are seeking an experienced Asset Manager to own the transition to a new, user-centred Digital Asset Management (DAM) system, Bynder, at a pivotal moment in our modernisation journey.

Working with the Senior Product Manager for Brand Systems, you'll ensure Bynder evolves to meet user and organisational needs, acting as our central hub for visual brand assets. You'll support data migration, contribute to metadata and tagging strategies, and help improve our current processes to strengthen the Brand & Marketing team's vision and responsibilities.

You'll work closely with our communications teams, as well as colleagues across the organisation in frontline science, membership and fundraising roles. You'll also manage and support relationships with creative and strategic partners to make sure our systems deliver imagery that reflects the breadth of our conservation work and the diversity of the communities we represent for nature.

This is a new role with the opportunity to shape how we look after one of our most important resources, our brand visual identity, and to help colleagues across the organisation make the most of it.

Key Responsibilities:

• Act as the day-to-day product owner for Bynder, configuring permissions and workflows.
• Maintain a simple backlog of user feedback and system developments, prioritising improvements in line with brand and organisational goals.
• Support the configuration and ongoing optimisation of Bynder to meet internal user needs across brand, marketing and communications teams, as well as the wider organisation and creative and commercial partners.
• Develop and implement, and continually improve, metadata schema, tagging conventions and folder structures that reflect brand priorities and user needs.
• Help apply and maintain a curation strategy aligned to our core brand themes and communication needs.
• Help deliver team training on Bynder across brand, marketing and communications, supporting teams to become both fluent users and champions of the new DAM.
• Provide guidance, documentation and onboarding for users across the organisation.
• Act as the first-line system administrator for Bynder during rollout, focusing on permissions, workflows and approval processes in collaboration with colleagues in Digital Data and Technology.
• Collaborate with colleagues in Brand & Marketing, Digital Data and Technology, Information Governance and Equality, Diversity & Inclusion to ensure a smooth transition from the legacy platform to our new technology strategy with deep consideration for our values and behaviours as an organisation.

Essential skills, knowledge and experience:

• Proven experience working with Bynder or other enterprise-level Digital Asset Management systems.
• Experience designing metadata and asset categorisation strategies.
• Strong understanding of asset lifecycle, curation, rights management and taxonomy.
• Understanding of asset value in both strategic and commercial contexts, including how to compete or compare against commercial photo libraries.
• Experience managing transitions or migrations between digital platforms.
• Confident communicator, able to act as the voice of the user, collaborate across teams and translate user needs into platform structure.
• Meticulous attention to detail and strong organisational skills.
• Understanding of branding, content workflows, and the needs of creative or communications teams.

Desirable skills, knowledge and experience:

• Previous experience in brand, marketing, content operations or product ownership, particularly where digital asset management or creative workflow systems were involved.
• Familiarity with onboarding and training content creators or comms staff on digital tools including creating training materials.
• Knowledge of creative file formats (e.g. image, video, design assets) and usage rights.

Additional Information:

• This is a 12 month Fixed-Term, Full-Time role for 37.5 hours per week.
• The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Wednesday, 26th November 2025
We are looking to conduct interviews for this position from 8 December 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Digital Asset Management (DAM), Brand Asset Management, Creative Operations, Product Owner (PO), Digital Product Management (DPM).

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

We are looking for a dynamic and empathetic Member Engagement Manager to join our team. This will be a key role in building strong relationships with our members and driving long term engagement.

The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.

We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.

We have more than 25,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely.  Our members are part of geographical branches and Special Interests groups. A key part of the Member Engagement Manager role will be to build and support a framework for this network and the individuals who make it up.

Ideally, we need someone who is a strong communicator with excellent relationship building skills, who will manage initiatives to listen to our members, create meaningful connection and ensure members feel valued.

The role will be home-based, with requirements to travel to meetings across the UK and Republic of Ireland to support the work of the branches and sigs as well as attendance at twice yearly staff meetings

What we offer

- A supportive an inclusive team environment

- Flexible working

- A generous annual leave allowance of 30 days plus bank holidays

- Employee Assistance Scheme

How to apply

Send an up-to-date CV with a covering letter of no more than two pages no later than 28th November 2025. Interviews will be held on 12th December 2025

The covering letter should set out how you meet each of the criteria from the person specification that are marked with “Application”.

Harris Hill is delighted to be working on behalf of a respected charity that provides compassionate support to children, young people, and families facing some of the most difficult moments in life. We are seeking an experienced Executive Assistant to provide dedicated, high-level support to the CEO and Senior Leadership Team, and to play a central role in the smooth running of governance and organisational operations. This is an important and trusted role at the heart of an organisation making a profound difference in its community.

The post is offered on a permanent, part-time basis (four days per week) with hybrid working (two days a week spent in the office). We are happy to explore a five-day pattern with shorter working hours. Please note that there will be occasional evening work (once a quarter) to support Board meetings.

In this position, you will act as the key link between the CEO, Board of Trustees, senior colleagues, and external partners. You will manage the CEO’s diary, communications, briefings, and priorities, ensuring they are fully prepared and able to operate effectively in a busy, fast-paced environment. You will lead the coordination of Board and Committee meetings, overseeing agendas, papers, logistics, minute-taking, and follow-up actions, ensuring governance processes are efficient, compliant, and support strategic decision-making. The role also supports senior leadership with project coordination, reporting and monitoring of strategic objectives, and ensuring smooth information flow across the organisation.

The successful candidate will bring significant experience of providing high-level executive support within a complex organisation and will be confident liaising with senior stakeholders with professionalism, discretion, confidentiality, and sound judgement. You will be highly organised, proactive, and able to anticipate needs before they arise. Strong written communication skills are essential, particularly in preparing reports, papers, and accurate minutes. This role would suit someone who combines emotional intelligence with diplomacy, a calm and solutions-focused approach, and the ability to build trusted relationships at all levels. An understanding of good governance and/or experience supporting Boards or committees would be highly beneficial.

To apply, please submit your up-to-date CV by the 23rd of November 2025 at 23:59. Shortlisted candidates will receive the full job description and be asked to provide a tailored cover letter. As applications will be reviewed on a rolling basis, we encourage early submissions.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Harrow Cove Service in Harrow.

Sounds great, what will I be doing?

In this role, the individual will support people experiencing mental health challenges by managing a caseload of clients who require early intervention or preventative support. They will deliver group activities and co-produced programmes, clearly communicating the service's aims and pathways to encourage active participation. The role involves empowering service users to engage with external professionals and community services, helping them work toward their goals. Working flexibly as part of a team, the individual will contribute to developing peer support networks and community-based activities, while also ensuring the safety, wellbeing, and confidentiality of all service users. Key responsibilities include maintaining accurate records, supporting service operations, ensuring timely referrals and reviews, and participating in regular supervision and development activities.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The ideal candidate will have experience supporting individuals with mental health and/or dual diagnosis issues, with a solid understanding of recovery approaches, safeguarding, and relevant legislation. They will be confident working independently and as part of a team, including supporting volunteers and peers, and will have strong communication skills for building partnerships with statutory and community services. The role requires experience in delivering group activities or events, managing risk, handling casework, and promoting the service externally. Strong organisational, IT, and written communication skills are essential, along with knowledge of local mental health services and recovery tools.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Data and Insight Analyst to play a pivotal role in our Central Services in London.

Sounds great, what will I be doing?

In this pivotal role, you'll design and maintain advanced Power BI dashboards, streamline data pipelines, and collaborate across departments to deliver actionable intelligence. Your work will directly support the implementation of Hestia's Data & Insight Strategy, empowering teams to make informed, impactful decisions that improve lives. You'll mentor junior analysts, enhance data quality, and produce compelling narrative reports for internal and external stakeholders. From coordinating service reporting to developing early warning indicators, your contributions will shape the future of Hestia's services. If you thrive in a collaborative environment and are ready to elevate data into a strategic asset, we'd love to hear from you. Step into a role where your expertise drives real-world impact.

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The ideal candidate will have proven experience independently developing Power BI datasets and dashboards, including complex DAX measures, alongside strong proficiency in Power Query and data modelling principles. They will demonstrate intermediate to advanced skills in Microsoft Office, particularly advanced Excel, and possess the ability to translate operational or business requirements into effective technical data solutions. A solid understanding of Hestia's regulatory and reporting environment is essential, including experience producing regular reports for funders. The role requires the ability to analyse complex performance data and present insights that drive continuous improvement, as well as prepare high-quality papers for service managers, directors, and trustees. Strong organisational and project management skills are key, along with experience mentoring colleagues in data analysis or reporting.

Candidates should bring excellent analytical and problem-solving abilities, coupled with outstanding written and visual communication skills. Familiarity with analytics or query languages such as SQL or Python is desirable, as is the ability to develop and maintain systems for evaluating and monitoring service outcomes. A commitment to ethical data use, transparency, and continuous improvement is vital, as is an awareness of data protection principles and sensitivity when handling personal data. The successful applicant will be comfortable working with a wide range of internal and external stakeholders and will play a central role in fostering a data-informed culture across the organisation.

When will I be working?

You will be working Monday to friday between the hours of 9am to 5.20pm 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

BENEFITS

• Flexible working arrangements
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Scope to take real ownership in a fast-growing charity
• Cycle to work scheme
• Employee Assistance Programme offering free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events

Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of the job description to understand what we mean by the term ‘care-experienced’.

We’re looking to grow our delivery team with a brand new role that is responsible for processing the referrals we receive for the Settle Programme as well as holding assessment meetings as and when necessary. The successful candidate will also be a Senior Settle Coach holding a reduced caseload and using their frontline skills to work one-to-one with care-experienced young people across London.

For this role, we anticipate that you will spend 50-60% of your time processing and responding to referrals, including taking further steps to assess the needs of the young person who has been referred. To do this you’ll work closely with our Programme Management team, Business Development team and referral partners to ensure that we have all the necessary information to deal safely and appropriately with referrals. As this is a new role to the organisation, there will be scope to shape and influence the way this work is managed alongside your manager and our Chief Operating Officer.

We then anticipate you will spend the remaining 40-50% of your time as a Senior Settle Coach, working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll work closely with our partners to ensure the smooth delivery of our contracts and with the Programme Management team and Senior Partnerships Manager to support reporting on outcomes and regular partnership meetings.

You will report into a manager within the Programme Management team.

Candidates with experience of assessing and managing risk are encouraged to apply. Essential requirements include the ability to hold multiple perspectives alongside each other, ability to approach risk and need from a curious perspective, comfort and ability to escalate concerns as well as strong people skills. It is essential that the candidate has at least 2 years of frontline experience to fulfil the Senior Settle Coach requirements.

We are advertising this role on a hybrid basis; with travel into the office one or two days a week and travelling to deliver sessions across London for some of the rest of the week.

We’re seeking an innovative Finance Officer to support our work and
build a strong internal resources team. If you enjoy looking for better ways of working, process improvement and
the challenge of integrating emerging technology into everyday finance, this may be the role for you. You will work closely with the Secretariat, providing cross-cover support, facilitating our teams to deliver our Impact goals, strengthen locally led action, and help shape our global positioning for children and families.
If you’re an innovative, pro-active, finance professional we’d love to hear
from you!

Location:  Remote, home based within the UK

Contract type:  Permanent

Working hours:  24.5 / 0.7 FTE (flex up to 0.8 FTE per week)

Grade:    C

Reporting to:    International Finance Manager

Line manager for:  N/A

Job Purpose:

This role sits within Family for Every Child’s (Family) Sustainability team, providing comprehensive support for all aspects of financial management.  The Finance Officer will work closely with the Secretariat, providing a central support function for the Sustainability, Impact, and Innovation teams.  This role will support the International Finance Manager (IFM) in building an internal finance function and will work with Family’s outsourced financial service provider in the UK to transition support in-house, ensuring efficient income and expenditure processing, reconciliation and reporting.

This role includes study support to become a qualified accountant (ACCA) with the potential for role development linked to successful exam progression. Family offers a study leave policy of 10 days over a rolling 12 month period (pro rata for part time staff).

Scope and Limits of Authority:

The post holder is expected to organise their own day-to-day activities according to the overall priorities and timescales set, and to exercise sound judgement in many critical decision-making areas.

• Purchase delegation of £1,000; invoice approval delegation of £2,000

• This role does not have budgetary or line management responsibility

• Processing of personal and confidential data

Key Responsibilities:

Finance administration

• Principal point of contact for staff and suppliers (purchasing, expenses and payments).

• Managing and organising the finance inbox, ensuring queries are answered in a timely manner and ensuring good supplier relations are maintained.

• Processing all invoices and expenses onto the accounting system, ensuring correct coding and allocation of costs.

• Preparation of domestic and international payment runs, ensuring international payments are compliant with local requirements and following up on any issues.

• Working closely with the Programme Officer to track the status of grants and ensure outgoing payments are received.

• Managing the prepaid cash cards and monthly sign off of spend, supporting staff with purchases and expenses, checking and updating expense claims prior to processing of payment.

• Bank reconciliations, monitoring bank activity, ensuring invoices/expenses paid by direct debit are processed and approved as required, maintaining supplier details up to date.

• Preparation of monthly journal entries for review and approval by the IFM.

• Acting as the main point of contact for staff to provide guidance on all operational financial policies and procedures.

• Leading on continuous improvement to operational finance processes, including the use of AI technology to streamline processes and improve efficiency.

Payroll

• Preparation of monthly UK payroll.  Working closely with the HR Officer to ensure all adjustments are processed.

• Preparation of monthly UK pension submissions within the required deadline.

• Processing all pension changes, including auto-enrolment and adjustments to contributions.

• Checking calculations for EOR and international payrolls.

• Preparation of monthly payroll allocation journals for review and approval by the IFM.

Financial budgeting and reporting

• Supporting and coordinating the budgeting process with the International Finance Manager and budget holders, updating the budget templates and checking the draft budget for accuracy and completeness.

• Supporting the production of monthly and quarterly financial reports and cash flows, reviewing trial balances prior to accounts consolidation, carrying out income reconciliation  review by the International Finance Manager, and completing sample checks of the financial reports.

• Supporting the preparation of the accounts for the annual audit and financial report

• Supporting the Impact team by reviewing project budgets, re-forecasts and financial reports prepared by members

Income processing and reporting

• Carrying out the income reconciliation between the Bank and Salesforce, working with the Database Officer and Analytics & Process Officer to ensure the necessary adjustments to the database are made.

• Ensuring income recognition is in line with accounting standards and preparing and uploading draft journals for recognition of income to Xero.

• Preparing and completing HMRC Gift Aid submission files, monitoring the Gift Aid debtor balance and receipts from HMRC

• Assisting the IG Finance Manager in administering and reporting on legacy income 

• Carrying out financial analysis and reports as needed for donor reporting, forecasting and financial modeling.

Cross Cover support

• HR:  Managing the monthly payroll process with the outsourced provider including provision of data, and checking reports and calculations, for UK payroll and all international payrolls

• HR: Maintaining day to day liaison with line managers and any outsourced payroll and employment providers (EOR).

• Fundraising:  Assisting the Supporter Care team with income processing, including regular payment processes

• Impact:  Assisting the Programme Officer with purchase orders and grant management as needed to cover periods of leave and heavier workloads (i.e. during events, etc…)

Self management

• Bringing a results focused, open and collaborative way of working to all you do to include agility, flexibility and an innovative approach, supporting colleagues to thrive in a remote working environment

Undertaking any other reasonable duties as required to support effective financial support across the Secretariat and wider Alliance.

The Key Responsibilities above set out the priorities for this role which will shift and develop to respond to the evolving nature of Family.

Family for Every Child is evolving and in order to support the Alliance the role of the Secretariat has to adapt and respond to the changing needs of the members.  This has an impact on each and every role within the Secretariat, therefore flexibility is key and the ability to respond to change, shift responsibilities and work collaboratively underlies the approach all staff need to take.

Person Specification:

Education, qualifications, knowledge and experience

Essential

• Proven experience of working within a finance function.

• Working knowledge of UK accounting standards, bookkeeping and finance administration

• Advanced IT literacy, with strong knowledge of Microsoft Excel

• Experience of using accounting software, ideally Xero with ezzybills and ApprovalMax

• Excellent numeracy and analytical skills with a high level of accuracy and attention to detail.

• Confident use of fundraising databases and/or customer relationship management systems

• Willingness to undertake professional qualification in accounting (ACCA).

Desirable

• Qualified AAT level 3, HNC or equivalent bookkeeping/finance experience 

• Experience of working remotely or with remote-working colleagues and of working as part of an international team across different timezones.

• Experience of working within a network organisation.

• Experience of working in a multicultural setting

• Experience of working with Google Apps

• Knowledge of Charity SORP, Power BI, Salesforce

• Payroll qualified or ability to take on payroll training.

• Willingness to explore the use of AI and other technologies to improve and enhance the finance function.

Skills and personal attributes

Role specific skills

• High standard of numeracy and analytical skills

• Strong organisational and time management skills, with the ability to prioritise a high volume of work and meet deadlines.

• Excellent reconciliation skills, with a systematic and rigorous approach

• Quick and accurate keyboard skills, and attention to detail, with the ability to maintain high standards of accuracy under pressure

• Ability to manage delays and solve problems

• Ability to maintain a high degree of confidentiality in relation to a range of information

The following skills and personal attributes are expected of all staff

• Flexible and adaptable; willing to contribute to other streams of work and across teams

• Bringing a results focused, open and collaborative way of working to all you do to include agility, flexibility and a ‘can do’ mentality, supporting colleagues to thrive in a remote working environment.

• Highly skilled communicator, in different formats, capable of working across languages and cultures with a high level of fluency in English (using translation and interpretation support as relevant)

• Flexibility to work outside typical working hours and days and across time zones

• Highly organised and self-motivated, able to manage and deliver on multiple concurrent tasks

• Competent IT proficiency across a range of packages, able to learn quickly and troubleshoot problems independently

• Ability to use initiative and work without close supervision, working both as part of a team and as an individual

• Excellent command of English (oral and written) is a must, but working knowledge of Spanish, Portuguese, Russian, Arabic or French is appreciated to broaden the range of language skills within the Secretariat 

Travel

• Limited to annual team planning day (UK)

People Partner - Employee Relations

We are seeking a confident and supportive People Partner with strong employee relations experience to help create a positive, fair and engaged workplace.

Position: People Partner – ER
Salary: £40,000 to £45,000 per annum
Location: Remote with occasional travel
Hours: Full time, 37 hours per week
Contract: Permanent

Closing date: 30th November 2025
Interview date: Week commencing 8 December 2025

About the role

This is a key role within a values driven People team, providing expert advice and coaching on employee relations to managers and leaders across the organisation. You will help ensure every colleague is treated fairly and consistently, while guiding managers through complex situations with empathy and confidence.

You will support a positive workplace culture by building strong relationships, offering constructive solutions, and helping managers develop good people management skills. Your work will help maintain legal compliance, improve processes, reduce organisational risk and strengthen employee engagement.

Key responsibilities include:

• Acting as the first point of contact for complex employee relations queries
• Advising on disciplinary, grievance, capability and performance issues
• Leading on mediation and conflict resolution
• Ensuring cases are handled fairly, consistently and in line with employment law
• Reviewing and updating policies and procedures
• Coaching managers to handle ER issues confidently
• Delivering training on people management and ER topics
• Supporting employee wellbeing and engagement initiatives
• Producing reports and analysing ER data to identify trends
• Managing exit interviews and feedback
• Supporting strategic projects linked to people and culture

About you

You will be an approachable professional who can build trust with managers and staff at all levels. You will combine a calm and supportive style with clear judgment and the confidence to challenge where needed.

Essential skills and experience:

• Strong experience managing complex employee relations cases
• CIPD Level 5 or equivalent experience
• Strong understanding of employment law and HR best practice
• Experience developing and implementing ER policies
• Excellent communication and interpersonal skills
• Confident advising and coaching managers
• Ability to analyse data and present findings clearly
• Ability to handle sensitive and confidential matters with discretion
• Strong problem solving skills and a proactive approach

Desirable:

• Experience delivering training workshops
• Experience working in a charity or not for profit setting
• BSL knowledge or willingness to learn

About the organisation

You will be joining a well established charity that works to improve the health, wellbeing and independence of deaf people across the UK. The organisation provides care, therapy, advocacy and specialist community services, delivered by deaf people for deaf people in British Sign Language. They are one of the largest disabled people’s organisations in the UK and aim to be the leading voice and partner for deaf health and wellbeing.

To Apply

You will be redirected to our client’s website to complete an online application for this role, there is also a BSL video translation of the job description.

Other roles you may have experience of could include HR Advisor, Employee Relations Advisor, HR Business Partner, People Partner, HR Consultant, HR Officer, HR Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Respect is the UK charity stopping perpetrators of domestic abuse. As part of our 2023–2028 Strategy, we are launching a new Centre for Excellence – a bold initiative to transform understanding of what works to end the perpetration of domestic abuse. Building on 25 years of innovation and leadership, the Centre will harness collective learning, foster collaboration beyond traditional partnerships, and create the evidence base for a radical shift in approach. 

The Centre for Excellence will drive two key outcomes: 

• Improved practice in developing and delivering safe, effective perpetrator responses. 

• Enhanced policymaking and commissioning informed by data, research, and best practice. 

About the Role 
We are seeking an ambitious and dynamic leader to shape and deliver this visionary initiative. You will set the strategic direction, establish a sustainable delivery and funding model, and lead early implementation work. Acting as a visible leader across Respect and beyond, you will connect our existing expertise with the Centre’s mission, and build strong partnerships with members, the VAWG sector, academia, and other stakeholders. 

About You 
You will bring strategic vision, experience of mobilising new initiatives, and deep knowledge of research, data, and practice in the domestic abuse perpetrator sector (or a related field). This is a unique opportunity to create lasting impact and drive systemic change.