Jobs in Hertford
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full Time or Part Time
Hybrid - Farringdon, London/Home-based
Closing Date: 19 February 2026
Save the Children UK is looking for a specialist in wasting treatment and prevention programming to join us as a Senior Nutrition Adviser (maternity cover) in our Hunger, Nutrition & Livelihoods team within our Global Impact group. In this role, you will provide high-level technical leadership, supporting both ongoing programmes and new innovations, guiding the strategic direction and quality of nutrition programmes, and working with country offices to deliver high-quality, evidence-based interventions that improve outcomes for children globally.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
Working as part of the Global Impact group, our Global Outcomes function catalyses positive change for children by driving influencing agendas and bringing knowledge, evidence, analysis and expertise to our partnerships, programmes and advocacy work.
The Hunger, Nutrition & Livelihoods Team works as part of the Global Save the Children movement and the wider sector to drive long lasting systems changes at the global and country levels. We are committed to promoting inclusive and equitable solutions, amplifying the voices of children most affected by inequality, and prioritising locally led efforts for lasting change.
About the role
The Senior Nutrition Adviser is an exciting position leading Save the Children UK's work on the prevention and treatment of child wasting/acute malnutrition, providing leadership across the movement on complex assignments and projects, and contributing to overall strategy and policies. You will provide expert technical guidance to drive impactful programme design and evidence generation, and to policy and advocacy goals on child wasting / acute malnutrition. You will build and maintain strategic relationships with key decision-makers and partners, lead capacity strengthening for colleagues and partners, and champion equality, inclusion and the shifting power agenda.
In this role, you will:
- Provide senior technical leadership on the prevention and treatment of child wasting / acute malnutrition, supporting high-quality programme design, implementation, monitoring, evaluation and learning across country offices and the wider movement
- Ensure nutrition strategies and programmes are informed by the latest research, scientific evidence and learning, and that this evidence is effectively translated into policy and practice
- Deliver high-level, tailored technical support to country offices managing complex nutrition programmes, both remotely and through in-country engagement
- Lead the development, adaptation and use of evidence-based nutrition standards, guidance, tools and technical positions aligned with global best practice
- Support the design and delivery of large-scale, high-impact nutrition programmes, ensuring alignment with organisational strategy, national policies and international standards
- Represent Save the Children as a technical expert on child wasting and nutrition in global forums, technical working groups, partnerships and sector networks
- Build and sustain strong relationships with donors, academic institutions, research partners and technical agencies to strengthen learning, influence and impact
- Contribute to resource mobilisation through donor engagement, development of high-quality concept notes and funding proposals, and support to partnership strategies
- Strengthen collaboration, innovation and learning across multidisciplinary teams and technical communities of practice
- Build organisational nutrition capacity through mentoring, coaching and inclusive leadership, championing equality, inclusion and impact in all aspects of the work
About you
To be successful, it is important that you have:
- Significant experience in programming and evidence generation on the treatment of child wasting
- Experience working on the prevention of child wasting, including good understanding of the issue of post-treatment relapse
- Substantial experience designing, leading and managing large-scale nutrition programmes in an international development context, including the treatment and prevention of child wasting
- Awareness and ideally experience of approaches for the economic evaluation of prevention and treatment of child wasting / acute malnutrition
- Able to strengthen evidence and learning uptake through analysis and collaboration
- Able to support development of strategies to influence key stakeholders (partners, donors, policy makers) in the prevention and treatment of child wasting
- Strong strategic, analytical and conceptual skills, with the ability to apply evidence to influence policy and practice at a senior level
- Proven ability to build and sustain effective international partnerships, and to influence senior decision-makers, donors and policy stakeholders
- Successful track record in developing high-value funding proposals, with strong monitoring, evaluation and learning approaches, budget oversight, grant management and donor reporting
- Highly collaborative leader with strong interpersonal skills, able to convene diverse stakeholders, coach others and work through teams to deliver impact
- Ideally an Internationally recognised postgraduate qualification in nutrition or a related field (e.g. MSc Public Health, Nutrition, or equivalent
Please Note: We're happy to consider flexible working arrangements and welcome applications for this role on either a full-time or part-time basis.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Lead a flagship programme that supports young people from underrepresented backgrounds into meaningful, sustainable careers.
Join 20/20 Levels as our Programme Manager for I AM CHANGE and drive delivery, quality and growth at scale.
This is a rare opportunity to take full ownership of an established, high-impact career development programme operating across London and online. You will lead cohorts from recruitment to graduation, manage facilitators and mentors, build relationships with employers, and ensure participants gain the confidence, skills and networks needed to thrive in the workplace.
We are looking for a strong programme leader who combines operational excellence with heart. Someone who can create safe, aspirational environments for young people while holding high expectations around attendance, progression and results. You will be trusted to manage performance, budgets, partnerships and data, using insight to continuously improve delivery and demonstrate impact to funders and stakeholders.
If you are passionate about social mobility, experienced in employability or youth development, and ready to lead a programme that changes lives every day, we would love to hear from you.
20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Context:
Kinship provides direct support to, raises awareness of and campaigns for the rights of kinship carers across the UK. Kinship carers are navigating complex family relationships, trauma, poverty, discrimination. The children that they care for have frequently experienced abuse or are at risk of harm. Safeguarding concerns can be disclosed by kinship carers at all contact points with Kinship.
Safeguarding children and adults at risk of abuse or neglect is a collective responsibility and requires a safeguarding approach that is aligned to statutory frameworks, is professional, consistent, trauma-informed and proportionate to level of risk.
The designated safeguarding officer holds organisational responsibility for Kinship’s safeguarding framework and actions. The role works collaboratively with a team including a Safeguarding Trustee and a group of Deputy Designated Safeguarding Leads drawn from key service areas across the charity.
The role provides expertise, professional guidance and clear direction across the organisation, supporting staff and volunteers to make sound safeguarding decisions within a framework.
Purpose of the role:
The Designated Safeguarding Manager works closely with all teams across Kinship to embed proactive, person-centred, and partnership-driven safeguarding practice to protect children and adults at risk of harm.
The role provides professional oversight to Deputy Designated Safeguarding Leads through individual and group reflective practice and supports high-quality and defensible safeguarding decision-making. The role drives contextual safeguarding approaches, promote professional curiosity, continual professional development and ensures safeguarding responses are informed by lived experience and the realities of kinship care.
At Kinship safeguarding concerns come from risks of harm to adults and children often with risks of harm to multiple people in the same family context.
This requires careful, trauma-informed decision-making and support for staff responding to complex safeguarding situations.
How the role works:
Reporting to the Head of Programmes, the Designated Safeguarding Manager holds responsibility for safeguarding practice across the organisation and provides expert oversight and organisational assurance ensuring safeguarding is embedded consistently, proportionately and in line with best practice.
This role will require flexibility for occasional travel in England and Wales.
Key responsibilities:
Organisational safeguarding accountability and assurance
- Act as Kinship’s Designated Safeguarding Officer, holding organisational authority for safeguarding decision-making and escalation.
- Hold organisational accountability for safeguarding practice, ensuring responsibilities are well defined, understood and embedded across the organisation.
- Maintain and assure a robust safeguarding framework, including defined roles, escalation routes, decision-making thresholds and accountability arrangements and balance safeguarding rigour with compassion and proportionality.
- Provide safeguarding oversight and assurance during service development, mobilisation and organisational change to ensure risks are identified, assessed and mitigated.
Trauma-informed safeguarding practice and oversight
- Embed trauma-informed safeguarding practice, ensuring all decisions, interventions, and organisational processes:
- Recognise the impact of past and ongoing trauma on children, kinship carers, and families.
- Prioritise emotional and psychological safety while balancing protection, autonomy, and empowerment.
- Integrate trauma-awareness into risk assessments, safety planning, case management, policies, and service design.
- Support staff through reflective supervision, guidance, and training to respond effectively.
- Provide professional oversight and reflective practice support to Deputy Designated Safeguarding Leads.
- Provide expert safeguarding advice and consultation to staff and managers, supporting the assessment of concerns, threshold decisions, appropriate escalation, and proportionate, trauma-informed decision-making.
- Quality-assure safeguarding practice and decision-making to ensure actions are proportionate, person-centred, trauma-informed, and defensible.
- Maintain appropriate oversight of safeguarding records, risk assessments, and safety planning.
Policy, compliance and organisational assurance
- Develop, review and maintain safeguarding policies, procedures and guidance in line with legislation, statutory guidance and Charity Commission expectations.
- Ensure safeguarding systems, processes and recording arrangements are robust, accessible and consistently applied.
- Provide regular safeguarding assurance, analysis and learning reports to senior leadership and the Board of Trustees.
Culture, capability and continuous improvement
- Embed trauma-informed, contextual and culturally responsive safeguarding practice across the organisation.
- Promote professional curiosity and reflective practice, supporting staff to exercise sound professional judgement and avoid overly procedural responses.
- Design and deliver safeguarding training and guidance for staff and volunteers, building organisational capability and confidence.
- Lead learning reviews following safeguarding incidents or near misses, ensuring learning informs service and practice improvement.
Equity, inclusion and anti-racist safeguarding
- Ensure safeguarding practice actively considers how race, ethnicity, racism and intersecting inequalities shape risk, vulnerability and access to support.
- Support teams to identify and challenge bias and assumptions through reflective practice, supervision and learning.
- Embed equity, inclusion and anti-racist principles within safeguarding frameworks, policies, training and quality assurance processes.
Partnership working and external accountability
- Work collaboratively with statutory partners and external agencies to support effective safeguarding responses.
- Represent Kinship in multi-agency safeguarding forums, reviews or regulatory engagement as required.
Experience (Essential)
- Significant experience in adult and child safeguarding practice, including oversight of complex, high-risk, and multi-agency safeguarding situations.
- Experience providing professional oversight, reflective supervision, and structured learning support to safeguarding practitioners or leads, without direct line management responsibility.
- Experience embedding contextual safeguarding approaches and promoting professional curiosity in decision-making.
- Experience of working confidently with complexity, challenging constructively and supporting teams to do the right thing in difficult situations.
- Experience developing, reviewing, and embedding safeguarding policies, procedures, training, and learning frameworks.
- Substantial experience working with dispersed or multi-disciplinary teams, supporting wellbeing, professional development, and reflective practice.
- Experience working in voluntary sector, community-based, or service delivery organisations, particularly where safeguarding concerns arise through multiple routes.
Knowledge (Essential)
- Strong working knowledge of adult and child safeguarding legislation, statutory guidance, and recognised safeguarding frameworks, with the ability to apply them proportionately in practice.
- Up-to-date knowledge of children’s and adult social care systems.
- Understanding of trauma-informed, strengths-based practice in work with adults, children, and families.
- Awareness of how racism, inequality, and structural disadvantage can increase risk and shape safeguarding experiences, particularly for Black and minoritised communities.
- Understanding of organisational safeguarding governance, including accountability, assurance, escalation, and risk management.
- Knowledge of safeguarding responsibilities within the voluntary and community sector, including Charity Commission expectations, trustee duties, and regulatory requirements
Skills and abilities (Essential)
- Strong professional judgement, with confidence in making and defending complex safeguarding decisions.
- Calm, credible, and reflective approach in ambiguous or high-pressure situations.
- Ability to support and challenge colleagues constructively through reflective discussion, learning, and coaching rather than directive management.
- Clear, compassionate, and adaptable communicator, able to translate safeguarding complexity for diverse audiences, including operational and service delivery teams.
- Highly organised, able to manage multiple safeguarding priorities while maintaining attention to detail.
- Ability to work collaboratively across wide-ranging professional teams and external partners.
- Values-led, with a demonstrable commitment to equity, inclusion, anti-racist practice, and culturally responsive safeguarding.
Qualifications (Essential)
- Relevant professional qualification (e.g. social work, health, or related field), or equivalent professional experience.
- Evidence of ongoing professional development in safeguarding children and adults.
- Permission to work in the UK.
Attributes and general characteristics (Essential)
- Commitment to the values, aims, and objectives of Kinship.
- Respectful, empathetic approach to working with individuals from diverse backgrounds.
- Flexible and willing to travel across England as required.
- Excellent written and spoken English.
Desirable
- Lived experience of kinship care.
- Experience using Salesforce, Asana, Notion, and/or general AI tools for case management, project management, or documentation.
- Experience in innovation and continuous improvement within safeguarding practice or organisational culture.
How to apply:
Please apply for the role of Designated Safeguarding Manager by sending a tailored CV and responding to these 5 questions below in the online application process. Please read the guidance notes in the job pack.
Closing date is 9am on Mon 2 March, with a first interview (30 mins online) that week and a second interview in person on Tues 10 March 2026.
For all questions, please provide a maximum of 250 words per answer.
1.Alignment with Kinship: Why do you want to work for Kinship, and why does this Safeguarding Manager (Designated Safeguarding Lead) role matter to you at this point in your career? Please refer to Kinship’s work and services in your answer, and explain what specifically about this role you are drawn to.
2.Trauma informed practice: Describe a specific example where you have led or overseen a safeguarding concern using a trauma-informed approach.
3. Contextual safeguarding and professional curiosity: Tell us about a time you applied contextual safeguarding or professional curiosity to a situation where the initial concern did not tell the full story. What did you notice, what questions did you ask, and how did this change the safeguarding response?
4. Reflective practice and supporting others: Give an example of how you have supported others to improve safeguarding decision-making through reflective practice (for example group reflection or one-to-one discussion). What was the issue and what changed?
5. Equity, racism and safeguarding: Describe a situation where race, ethnicity or structural inequality affected safeguarding risk or decision-making. How did you recognise this and what did you do to ensure a fair and proportionate response?
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Read the guidance notes in the job pack.
Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
We know people might use AI – however make sure the answers reflect you and who you are and your experience. So many applications are the same because they’re using AI. Make sure you stand out.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.
We're now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.
About Abbey Community Centre
Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.
Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.
The role and its impact
As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.
This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.
Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.
What you’ll be working on
In this role, you will:
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Oversee daily building operations, maintenance and contractor management
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Lead on health & safety and related compliance, including risk assessments and training
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Line manage & develop operational staff and support a positive, consistent working culture
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Ensure operational policies and procedures are applied effectively in practice
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Support and coordinate volunteering within the centre
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Manage operational budgets and contracts within agreed limits
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Act as a senior member of the management team, deputising for the CEO on agreed matters
Key details
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Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)
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Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays
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Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)
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Contract: Permanent, part-time
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Salary: £40,000–£42,000 per annum, pro rata (depending on experience)
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Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)
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Pension: NEST pension scheme (if eligible)
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Some evening and occasional weekend working is required
This role could be right for you if…
You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.
Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.
To reduce poverty and isolation and improve health, wellbeing and connection through inclusive community activities, services and support.
The client requests no contact from agencies or media sales.
Location: London (Hybrid)
Salary: £35,000 - £38,000 per annum
Contract: Full-time, permanent (35 hours per week)
Closing date: Tuesday 24 February
About St John International
St John International is both a working Order of Chivalry (est. 1888) and a modern global charity delivering first aid, healthcare and community support across 44 countries and territories. Through our network of St John Ambulance organisations and the St John Eye Hospital in Jerusalem, we promote physical, mental and spiritual wellbeing and provide lifesaving care to communities worldwide.
As we expand our international fundraising programme, we are investing in the systems, insight and skills needed to build deeper donor relationships, grow our global supporter base, and increase income to support our mission.
About the Role
We are seeking a highly organised and proactive Fundraising CRM Manager to lead the development and management of our fundraising CRM and donor engagement systems. This is a pivotal role at an exciting moment of growth, ensuring our CRM is used strategically to strengthen donor relationships, improve fundraising performance, and support income growth across our international network.
Working closely with the Fundraising Director, you will oversee day‑to‑day CRM management, donor stewardship (up to £5,000), prospect research, reporting, and support for campaigns and events. You will also provide insight and data that underpin high‑value fundraising.
Key Responsibilities
CRM Management & Development
- Lead the daily administration and development of the fundraising CRM (Salesforce or Beacon).
- Ensure data accuracy, consistency and compliance with data protection standards.
- Build donor segmentation, pipelines and automated journeys to improve retention and engagement.
- Produce regular insight reports, dashboards and monthly financial tracking.
- Work with the Digital Officer to drive system improvements and train colleagues in CRM use.
Donor Stewardship & Fundraising Support
- Deliver excellent donor care, ensuring timely acknowledgements, updates and impact reporting.
- Steward donors giving up to £5,000, nurturing long‑term relationships.
- Support the delivery of digital, regular giving and peer‑to‑peer fundraising campaigns.
- Develop donor journeys that build loyalty to the St John mission.
- Collaborate with Communications to share compelling stories of impact.
Prospect Research & Reporting
- Research and profile new donors, trusts and partners across the global St John network.
- Provide monthly income and pledge tracking reports.
- Manage the fundraising pipeline, forecasting income and identifying growth opportunities.
- Prepare briefings and reports to support high‑value donor engagement.
Donor Growth & Global Engagement
- Develop strategies to grow the donor base, with a focus on gifts under £5,000.
- Use global awareness moments (e.g. St John Day, World First Aid Day) to acquire and retain supporters.
- Evaluate campaign performance and recommend improvements.
Support for High‑Value Fundraising
- Provide data insights, research and CRM support for major donor cultivation.
- Prepare donor histories and background briefings for senior fundraising activity.
- Ensure the CRM effectively supports high‑value relationship management.
Person Specification
Essential
- At least 3 years’ experience in fundraising, CRM management or donor development.
- Proven experience managing a fundraising CRM (Salesforce, Beacon or similar).
- Strong analytical and reporting skills, with the ability to translate data into insight.
- Understanding of donor care and stewardship principles.
- Experience cultivating and securing gifts from individual donors.
- Excellent written and verbal communication skills with a donor‑centred approach.
- Highly organised, detail‑focused and confident managing multiple priorities.
- Collaborative, proactive and committed to St John’s humanitarian mission.
Desirable
- Experience in an international NGO or federated charity.
- Knowledge of GDPR and data protection best practice.
- Familiarity with digital fundraising tools and online giving platforms.
- Experience supporting or coordinating fundraising events
St John International is an equal opportunities employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justified.
We want to hear from all interested candidates, and to be considered for the position please submit a short cover letter along with your CV, outlining why you're right for the role.
Closing date for applications is Tuesday 24th February. Interviews will take place on Tuesday 10th and Wednesday 11th March.
The client requests no contact from agencies or media sales.
We are looking for a proactive and experienced Business Solutions Manager to support the delivery of our new five year Strategic Plan.
This exciting new role will act as the bridge between our Operations and Central Services working as a key part of our newly formed Project Management Office. It's a unique opportunity to shape how these functions work together to achieve our organisational goals more effectively and ensure a consistent and innovate approach to our operational delivery.
You will oversee the provision and ongoing development of support services to enable TCV Operations teams throughout the organisation to focus on the core elements of operational delivery and development whilst adhering to a consistent project management approach. The role will be responsible for looking for ongoing improvements in efficiencies and effectiveness, supporting innovation whilst balancing national consistency and adapting to local needs. You will support the development of our fleet and property portfolio and ensure that our new organisational systems are embedded and integrated effectively. We are looking for an agile, people focused operator who brings a programmatic approach to innovation and works well with multiple stakeholders.
There is flexibility around the location of this role - you can be homebased or office based with some national/UK-wide travel. Our Head Office is in Doncaster.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
Connecting people and green spaces to deliver lasting outcomes for both.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As education quality assurance service officer, you will be responsible for the day-to-day administration, coordination, and continuous improvement of World Physiotherapy’s education quality assurance services, including programme accreditation and CPD recognition.
You will be one of the key points of contact for World Physiotherapy education quality assurance services including physiotherapist entry level programme accreditation and continuing professional development (CPD) recognition. The position is instrumental in assisting the smooth running of World Physiotherapy education quality assurance services and supporting the work of the Head of membership, education and development, and other staff working on the education portfolio.
You will use your experience, initiative, confidence, project and organisational skills to support effective implementation of the education quality assurance services. You will support and coordinate activities and administrative tasks for the full review cycle. These include managing inquiries, processing applications, distributing materials to reviewers, organising site visits, supporting the review and reporting process, preparing documentation for committee approval, and communication with applicants about the results of the review. This will require close liaison with staff, member organisations, reviewers, board/committee members, and external stakeholders.
You will enjoy working for a growing, values-driven organisation where you can use your skills to support both day‑to‑day operations and strategic projects working at all levels in the organisation and with key stakeholders.
You thrive in a dynamic, international team where you can implement systems and processes that support effective and efficient operations, and you are confident bringing forward ideas to strengthen the service. We undertake a range of educational and quality assurance activities, and we are looking for someone who is very familiar and confident with Microsoft 365, Salesforce, and Zoom meetings.
Duties and key responsibilities
Education quality assurance service administration
- Act as a primary point of contact for all inquiries related to education quality assurance services including physiotherapist entry level programme accreditation and CPD recognition services.
- Manage the full application process, including intake, tracking, communication with applicants, assigning reviewers, and ensuring all required documentation is complete.
- Manage the annual reporting process
- Coordinate the distribution of applications and supporting materials to reviewers, ensuring timelines and procedures are followed.
- Organise and support site visits, including scheduling, logistics, documentation, and communication with applicants and reviewers.
- Support reviewers throughout the evaluation process, including preparing materials, responding to questions, and ensuring adherence to governance requirements.
- Provide administrative support to reviewers in preparation of documentation for internal and committee consideration.
- Organise accreditation committee meetings.
- Prepare materials for committee approval and minutes of the committee meetings, ensuring accuracy, completeness, and adherence to organisational standards.
- Communicate to applicants the final outcome of the quality assurance process and issue certificates
- Maintain accurate records, files, and data related to all quality assurance activities.
- Work with Head of membership, education and development to carry out activity analysis and assess ways to improve and scale up quality assurance services.
- Contribute to continuous improvement of quality assurance processes, tools, and resources.
- Support recruitment and training of reviewers
Operational support
Manage the accreditation application and review process in the CRM (Salesforce) and CPD recognition in CEU Locker (platform currently used for the service).
Manage the data base of reviewers (eg declaration of interest, updated contact information).
Provide technical and logistical support across all education quality assurance operations for any physical or digital meetings.
Work with relevant staff to ensure that activities are set up on Teamwork® or other project management software and support their ongoing management.
Support communications activities:
- ensuring that lists of accredited programmes and approved CPD are up to date
- providing information to promote uptake of quality assurance services
- editing and formatting education quality assurance documents for house style
Liaise with different stakeholders including member organisations, regions, specialty groups and networks if necessary and as required by the Head of membership, education and development and other staff.
Maintain office systems and procedures, including data management and reporting.
Promote the image of World Physiotherapy in all activities and contribute to the overall development of the organisation undertaking any reasonable duties, as required and agreed, to support the work of World Physiotherapy.
Person specification
The education quality assurance service officer must have experience in supporting quality assurance management and administration. They must be highly organised, self-motivated and able to demonstrate initiative in managing complex and competing demands from different sources.
It is expected that the individual will have a relevant degree, or equivalent professional experience in quality assurance, education administration, project coordination, or related field. Experience of working with senior staff, academics and boards/committees is essential. Experience working with reviewers, review boards or academic/quality assurance processes is an asset.
The individual must have a legal right to work in the UK.
Attributes
The position requires:
- advanced computer literacy skills and competency with Salesforce, Word, Excel, Outlook PowerPoint, SharePoint, and Zoom
- strong communication skills in a cross-cultural/professional environment
- the ability to manage multiple tasks and deadlines with attention to detail
- the initiative to identify new ways in which the skills of the Education quality assurance officer can bring added value and efficiency to the organisation
- cultural awareness and sensitivity
- proficiency with digital workflow tools and document management systems
- tact and discretion for dealing with confidential information
It is expected that the person appointed will have:
- a minimum of 3 years in a relevant work environment
- demonstrable ability to organise and prioritise own workload effectively
- meeting and travel planning experience
- experience with Salesforce
- experience gained working remotely with small teams and individuals across time zones internationally
It is expected that the person appointed will be:
- personable and approachable
- efficient and well organised
- diplomatic
- collaborative and team orientated
- culturally aware and sensitive to diverse needs
It would be helpful if the person appointed had:
- understanding of the physiotherapy profession
- ability to speak French or Spanish or another language
Only candidates invited for interview will be contacted
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
* This role is predominantly remote but you will be asked to come to our Brighton office few times a year
JOIN US ON THE FRONTLINE
About the role
A key role leading the risk, performance and legal functions within Frontline AIDS. The role embeds a risk management approach across all organisation functions, ensures best practice in compliance, contractual management and data protection. Works closely with others to ensure consistent and effective programme delivery practice. The role spearheads business continuity planning and security management.
We are looking for an inspirational manager who will bring significant experience and a track-record of delivering risk management plans in large complex organisations. You will be passionate about driving forward improvements in the system of internal controls, risk management and governance across the organisation. With strong analytical skills and proven experience of risk management leadership, you will lead and develop our response to anti-corruption, safeguarding, security, health & safety, and other concerns.
As an experienced leader, you will be effective at developing strong relationships with teams across the organisation. You are committed to fostering a high performance culture, and will delegate thoughtfully to give colleagues real accountability and authority.
Who we are
We’ve been on the frontline of the world’s response to HIV and AIDS for over 25 years, working with marginalised people who are denied HIV prevention and treatment simply because of who they are and where they live.
Set up in 1993 to work with community groups in the countries most affected by the global AIDS epidemic, we’ve continually adapted our approach, looking for innovative ways to break down the barriers that marginalise people living with, or at risk of acquiring, HIV. All with one goal in mind – a future free from AIDS for everyone, everywhere.
Everything we do is rooted in our two key beliefs:
- That the lives of all human beings are of equal value.
- That everyone has the right to access the HIV information and services they need for a healthy life.
Today, we work with communities in more than 40 countries, taking local, national and global action on HIV, health and human rights.
As a global partnership that is open to everyone, we can only do what we do – and achieve what we want to achieve – by working with partners from grassroots community groups to national governments. Our partners drive change where it matters, shaking up the status quo and making a noise on issues the world often chooses to ignore.
Are you the Frontliner we’re looking for?
We are looking for someone who has:
- Qualified to degree level in a relevant field to risk management and compliance.
- Post-graduate and/or professional qualification in a relevant field, including accounting, law, audit, or risk
- Extensive experience of working in a risk management/compliance/assurance function within a sizeable organisation, with strategic and operational accountability.
- Experience of managing and maintaining a risk case management system to ensure appropriate management of issues.
- Experience in developing and managing programme oversight and governance mechanisms that drive consistent approaches and strong performance.
- Experience of rolling out dedicated risk management and compliance training and supporting and guiding staff in developing risk registers and appropriate mitigating actions for risks.
- Experience of contract review and drafting of new clauses for contracts
- Experience of working with international donor rules and requirements and supporting/guiding project teams in managing projects in accordance with these rules and regulations.
- Knowledge of best practice in process review and improvement.
- Senior Experience in setting, reviewing, simplifying organisational policies and procedures and encouraging compliance.
How to apply
Find out more by downloading the full job description and person specification. If you are excited by this opportunity and think it’s right for you, we’d love to hear from you so apply using the button at the top of this page and upload your CV along with a covering letter outlining why you are a great match for this role.
Closing Date : Sunday 22nd February 2026
We have transitioned to a hybrid model of working. We are currently working from home but you will also be required to spend time working alongside your team as appropriate. The successful applicant will need to hold the right to work in the UK and /or South Africa.
Interview Date is: tbc
Protection of Children and Vulnerable Adults
Frontline AIDS operates a rigorous recruitment and selection process that reflects our commitment to child protection. The Protection of Children and Vulnerable Adults Policy can be downloaded here
Frontline AIDS is committed to diversity and inclusion in its hiring approach. We welcome applications from Black people, and other people of colour, people with disabilities, people living with HIV and LGBTIQ+ and non-binary individuals.
All offers of employment will be subject to satisfactory references and a criminal records check. Having a criminal conviction and/or any other information divulged on the DBS/PVG or country equivalent check would not necessarily prevent you from working for the charity, but any recruitment decision will be dependent on the nature of the position sought and the circumstances and background of the offence(s).
We want a future free from AIDS for everyone, everywhere.


The client requests no contact from agencies or media sales.
Green New Deal Rising is looking for a creative and strategic Campaigner to deliver bold, people-powered campaigns that shift the political agenda and to help bridge our movement with decision-makers through parliamentary organising.
Green New Deal Rising is building a movement of young people from every part of the UK to fight for a response to the climate crisis that transforms our economy to deliver a safe climate and a fairer society. We believe in people power, and through a combination of disrupting the political system and organising in our communities, we are working to make the Green New Deal an era-defining political demand.
In our small, agile staff team, you'll own real responsibility early, contribute to shaping our direction, and watch your work make an immediate impact.
As part of our multi-year strategy, we have ambitious plans to mobilise young people, disrupt politics, and force this government, and those that follow, to deliver transformative change. Campaigning will be central to this: shaping the narrative, escalating pressure, and converting people power into political concessions.
You will design and deliver impactful campaign interventions, both on the ground and digitally, and support our movement to do the same. You will be a creative thinker with strong written communication skills, good political judgement, and a desire to get our demands into the news cycle and onto the political agenda.
Alongside general campaigning work, you will play a key role in parliamentary organising: supporting advocacy with MPs, helping integrate political champions into our campaigns, and ensuring our campaigning activity creates meaningful pressure inside and outside Westminster.
This role sits within the Campaigns team and will be managed by our Senior Campaigner.
The client requests no contact from agencies or media sales.
Green New Deal Rising is looking for a dynamic and go-getting Junior Organiser to support volunteers and supercharge our movement, delivering training and hands-on support to our local teams.
Green New Deal Rising is building a movement of young people from every part of the UK to fight for a response to the climate crisis that transforms our economy to deliver a safe climate and a fairer society. We believe in people power, and through a combination of disrupting the political system and organising in our communities, we are working to make the Green New Deal an era-defining political demand.
We’ve recently relaunched our strategy and have ambitious plans through to 2029 to build a movement capable of forcing this government to deliver - and of pushing back against the growing threat of the far right.
In our small, agile staff team, you'll own real responsibility early, contribute to shaping our direction, and watch your work make an immediate impact.
In this role, you’ll be working to support and grow our volunteer base: helping to train organisers, strengthen local teams, and ensure volunteers feel confident, motivated, and equipped to take action. You’ll play a key role in turning people’s energy and commitment into effective organising on the ground.
You don’t need to be an expert already. We’re looking for someone with strong organising instincts, a willingness to learn, and the confidence to take initiative with support. This role is ideal for someone earlier in their organising journey who wants to deepen their skills, take on more responsibility, and be part of a movement building towards real power.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support worker
Location: London Borough of Tower Hamlets
Salary: £28,808.00 per annum
Hours: Hours: 40 hours per week, including weekends
Contract: Permanent
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Competencies
- Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
- Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
- Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
- Ability to respond to challenging behaviour in a safe way.
- Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
- Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
- Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
- Robust knowledge and practical application of adult safeguarding requirements.
- Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
- A good listener and communicator at all levels, including people with communication difficulties
- A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
- Proven ability both to work within a team and use initiative to problem solve.
- Excellent time management skills
- Willingness and ability to support personal care where the service user is at risk
- Ability to implement policies and procedures,standing orders and financial regulations
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Night Support Worker
Location: London Borough of Tower Hamlets
Salary: £28,808.00 per annum (par rota)
Hours: Hours: 40 hours per week including weekends.
Contract: Permanent
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for a Night Support Worker within one of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
Who we’re looking for
We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
To be successful in the role you must be able to:
· provide dynamic person-centred support to residents
· ensure at all times the environment is safe and welcoming for all
· work together in a team to deliver a psychologically informed environment
·
What we offer
We offer our staff a generous benefits package, which includes:
· Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
· Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
· Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
· Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
· Season Ticket Loans – We offer interest-free season ticket loans after successful probation
· Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Location: Farringdon, London (Hybrid)
Salary: £35,000 per annum
Contract: Two Years Fixed Term, Full-time (35hours/week)
Closing date: Tuesday 24 February
About St John International
St John International connects and supports 44 St John Establishments around the world — a global family committed to saving lives and building resilient communities through first aid, healthcare, and humanitarian support.
We are entering an exciting new chapter: developing our fundraising arm, expanding into new audiences, and working more closely than ever to tell our shared story as one global movement. It’s a moment of transformation and opportunity — and we’re looking for someone who can help us share that story with the world.
About the Role
We are looking for a Social Media and Engagement Officer with a genuine passion for conversation, connection, and community. This is not a broadcasting role — it’s about dialogue. You’ll be the voice of St John International across our social media channels, engaging with audiences in real time, responding thoughtfully to emerging conversations, and finding opportunities to amplify our work and our people.
You’ll help us grow beyond our traditional audiences, reaching new spaces and communities, and positioning St John International as a global leader in first aid and humanitarian service. You’ll work closely with the Communications Team to bring our quarterly communications strategies to life and ensure every post, comment, and interaction reflects our shared purpose and values.
The role reports to the Director of Communications and works closely with colleagues in the Fundraising Team and our network of international communicators across 44 St John Establishments.
Key Responsibilities
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Act as the first point of contact for St John International’s social media communities, responding to comments, messages, and discussions in a timely, engaging, and brand-aligned way.
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Serve as a guardian of our brand voice — confident, compassionate, and inclusive — ensuring all communications reflect our global values.
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Identify and nurture opportunities for meaningful engagement across LinkedIn, Instagram, Facebook, and emerging platforms.
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Collaborate with the Communications Team to plan and execute content that supports quarterly communications strategies.
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Monitor conversations about St John and related sectors, identifying trends, opportunities for thought leadership, and potential risks.
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Support and elevate St John’s network of expert speakers, identifying new digital and offline platforms to showcase their expertise with broader audiences.
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Work closely with colleagues across Establishments to gather stories, visuals, and insights that highlight our global impact.
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Ensure all content and engagement reflect an understanding of cultural diversity, political sensitivity, and our international context.
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Use social media analytics tools to monitor performance, report on engagement growth and sentiment, and provide insights to inform future strategy.
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Occasionally attend events or workshops (in the UK or abroad) to capture stories and build relationships with partners.
About You
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You’re a natural communicator who thrives on genuine interaction and knows how to build rapport online.
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You have a strong grasp of brand voice and can adapt tone and messaging to suit different audiences and contexts.
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You’re curious and empathetic — able to navigate complex or conflicting information and find clarity in nuance.
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You’re globally minded, culturally sensitive, and politically aware, with a good understanding of how narratives play differently across international regions.
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You have demonstrable experience managing social media channels for an organisation, ideally with an international, humanitarian, or non-profit focus.
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You’re proactive and creative, with an eye for storytelling and a commitment to continuous improvement.
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You can confidently use analytics tools to measure and interpret social media performance.
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Experience with tools such as Meta Business Suite, MailChimp, or similar is desirable.
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Familiarity with Canva or Adobe Creative Suite would be an advantage but is not essential.
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As our platforms develop, we’d love for you to be confident in short-form video editing. This would include turning raw footage from our St John Establishments or events into usable content for Reels, Shorts and LinkedIn videos. On the job training for this can be provided if needed.
What We Offer
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A collaborative, values-driven environment within a global organisation making a real difference.
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The chance to shape and elevate St John International’s voice as we grow our global profile.
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Hybrid working arrangements, with at least two days of your week in our Farringdon office.
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Professional development opportunities and access to a global network of communicators.
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The opportunity to see your work directly contribute to life-saving impact around the world.
Inclusion and Diversity
St John International is committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds and encourage those with lived experience in international, humanitarian, or community-based work to apply.
We want to hear from all interested candidates, and to be considered for the position please submit a short cover letter along with your CV, outlining why you're right for the role. Interviews will be held w/c 9th March.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Advocacy and Research Officer
Department: Advocacy Department
Reports To: Senior Advocacy Officer
Location: UK Based, remote
Compensation: £32,000 per annum
About Humanists International:
Humanists International is the global representative body of the humanist movement, uniting a diverse range of non-religious individuals and organizations committed to reason, compassion, and human rights. We work to build and strengthen the humanist movement worldwide, advocate for secularism and human rights, and promote humanist values in public life and at international institutions.
Humanists International’s advocacy programme promotes human rights priorities based on humanist values at the global level and represents a core role and function of organization. We do this by: advocating directly at the United Nations (UN) in Geneva, New York, and Paris, advocating at regional institutions, including the European Union, Council of Europe, European Court of Human Rights, and African Commission for Human and People’s Rights; supporting and training our members to engage with, and advocate at, relevant regional human rights bodies.
This work relies on having an advocacy team that can; (1) communicate and lobby in a clear, focused, and convincing manner, informed by high-quality and professional research; (2) can understand the dynamic international landscape on core human rights priorities and produce documentation and briefings on the organization's position; and (3) train and work with members to support their human rights advocacy at the regional and international level. The Advocacy and Research Officer will be instrumental in contributing to these areas.
Duties:
1. Advocate on behalf of Humanists International, by:
1.1. Drafting written and oral statements and submissions for the UN Human Rights Council;
1.2. Analyzing and summarizing complex legal / policy documents, such as International Conventions or UN reports, or jurisprudence at international courts and tribunals;
1.3. Undertaking research tasks and producing pieces of comprehensive legal research, and providing briefing or meeting notes for the Senior Advocacy Officer;
1.4. Representing and speaking on behalf of Humanists International at meetings of different sizes, including at the UN Human Rights Council;
1.5. Preparing and delivering presentations (often with the use of powerpoint);
1.6. Working with other civil society actors to lobby on common causes and mobilize on issues of concern;
1.7. Writing news stories for the website and contributing to the media output of the organization;
1.8. Undertaking administrative tasks to support the Senior Advocacy Officer in their work.
2. Supporting Humanists International's members in advocacy, by:
2.1. Developing and implementing trainings sessions for members and associates, including our annual UPR training, and others which leverage the expertise of the Advocacy and Research Officer;
2.2. Liaising with Humanists International members to enable and support them to make statements at the UN Human Rights Council, including with technical assistance;
2.3. Providing advocacy updates and briefings for Members and Associates;
2.4. Liaising with Humanists International members to use their knowledge and experience to feed into advocacy output;
2.5 Collaborating with the European Advocacy and Research Officer to forward advocacy priorities at European institutions.
Essential Criteria:
- Excellent understanding of, interest in, and demonstrable commitment to human rights and equality issues - particularly in the areas of freedom of religion or belief, gender equality and non-discrimination, reproductive and sexual rights, LGBTI+ rights, populism, democracy, and secularism.
- Good knowledge and background in international human rights law, international law, or global justice.
- Experience in the area of advocacy and/or of advocacy-related training.
- Familiarity (academic and/or practical) with the international human rights systems, particularly the United Nations and any regional human rights bodies.
- Good research, analytical and writing skills, and an excellent command of English.
- Well-organized, efficient and able to work independently.
- A clear and convincing communicator.
Desirable:
- Excellent understanding of, and sympathy with, the philosophy and policies of Humanists International.
- A good knowledge of other international NGOs and their role and scope.
- Knowledge of other languages (especially Spanish, French, or Arabic) would be an asset.
- Prepared to travel, and do so alone, including to United Nations headquarters in Geneva and to Humanist International’s annual World Humanist Congress, as well as to London on a quarterly basis.
If selected for interview, candidates will be asked to complete a short assignment, and interviews will be conducted on 30 March 2026. The successful candidate will also be asked to provide contact details for two references.
The client requests no contact from agencies or media sales.
Are you passionate about supporting people, providing guidance, and keeping essential processes running smoothly? We are looking for a Membership and Registry Officer to join our client on a temporary basis, helping deliver a high-quality experience to members, prospective registrants, and key stakeholders.
This role is ideal for someone who thrives in a customer-focused environment, enjoys working with data and CRM systems, and is confident communicating across a range of channels. You'll play an important part in supporting membership and registration processes, ensuring accuracy, consistency and excellent service.
About the Role:
You will support the Membership and Professional Standards Department to:
- Provide efficient administration for membership and registration processes
- Process applications, elections, reinstatements and transfers
- Respond to membership and subscription enquiries
- Maintain and improve data integrity within the CRM
- Support recruitment, engagement and retention activities
- Contribute to departmental targets for subscriptions, recruitment and retention
- Provide guidance to prospective and upgrading members via email, phone, video call and social media
- Support the conversion of new and existing enquiries into membership and registration
- Record and monitor recruitment and retention activity, producing clear statistics and reports
- Assist with communications to existing, new and prospective members
- Create and coordinate recruitment and retention campaigns, including related CRM administration
- Actively follow up leads and enquiries
- Assist with company annual payment scheme administration
- Update member records with accuracy and care
- Help deliver clear and consistent messaging on membership and registration benefits
- Contribute copy and digital content for newsletters, social media, and website blogs
- Support promotional activity across digital platforms
- Assist with creating content such as case studies, fact sheets, FAQs and digital assets
- Support with the design and production of promotional materials for events and campaigns
- Respond to enquiries via email and phone
- Support processing of membership and registration applications
- Handle reinstatements, transfers and dual registration requests
- Support annual subscription communications and renewals
- Process payments (credit card, cheque, BACS) and issue reminders, notices and receipts
- Assist with annual and monthly Direct Debit processes
- Support subscription reconciliation and data management
- Maintain CRM data, ensuring accuracy of records, demographics and post-nominals
- Issue usernames, passwords and updated correspondence as required
- Assist with Branch and Committee data updates
- Experience in a membership organisation, professional body, or customer-focused environment
- Ability to provide clear, accurate advice by email, phone and in person
- Strong written and verbal communication skills
- Excellent organisation skills and the ability to manage day-to-day work effectively
- A collaborative approach and ability to build rapport with stakeholders
- A high level of accuracy and attention to detail
- Confidence using multiple IT systems, especially Microsoft tools
- Ability to analyse data and present information clearly
To apply for the Membership and Registry Officer role, please reply and upload your CV quoting reference 82451SOH and we can provide more information to you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.


