Jobs in hertfordshire or st albans

We're looking for a passionate Marketing & Fundraising Executive to join our charity team and spearhead innovative strategies that will transform the lives of street dogs in Thailand.

Your role will be pivotal in representing and communicating everything Jai to Ministry of Sound Group partners, managing communications with our members, event partners, and other stakeholders, and keeping our website and blog vibrant and upto-date.

You will be developing marketing and fundraising strategies that inspire donors.

You'll support our Thai agency on public campaigns and the Regular Giving initiative, driving legacy programs that leave a lasting impact.

You will engage and retain one-off and regular donors through effective acquisition and stewardship, increasing donations and cultivating major donor relationships.

You'll oversee newsletters, website updates, and blog management and lead the Sponsor A Dog initiative, providing quarterly updates that will warm donors' hearts.

You will work to expand Jai’s presence on TikTok, YouTube, and other sites, leveraging your expertise in Google Ads and paid search. You will also maximize Jai’s corporate exposure through strategic LinkedIn postings.

Operationally, you'll develop and manage the CRM database, possess a solid understanding of WordPress and website SEO. Experience with Meta Business Manager and ad management would be ideal.

You will collaborate with The Ministry Marketing Manager on member communications and updates, supporting at events with enthusiasm and dedication.

To deliver sessions to children, young people and their families that are diagnosed with or being assessed for neurodevelopmental conditions.

To support the development and delivery of bespoke programmes of support to children and young people and their families, under the guidance of the Service Delivery Manager.

As a practitioner, you will hold a caseload, will work as part of a team, undertaking assessments and delivering a range of evidence-based interventions for those on your caseload focused on neurodevelopmental conditions.

The service is underpinned by principles centred around THRIVE and Children and Young People’s Improving Access to Psychological Therapies.

Key responsibilities

· Through a holistic approach, assess the needs and strengths of the referred child or young person and help them and their families identify and implement strategies that will support them, help them identify individual goals (through identification and implementation of strategies) to achieve desired change

· Deliver bespoke programmes of support, to families of children and young people diagnosed with or being assessed for neurodevelopmental conditions such as Autistic Spectrum Condition and/or ADHD. This could take the form of time limited 1:1 or group sessions or a blended approach depending on the needs presenting themselves

· Use creative, engaging approaches and own knowledge along with research-based methods and models to meet the emotional wellbeing needs of CYP

· Record and collect data with various tools and use this to evaluate the effectiveness of interventions

· To take responsibility for own caseload of children, young people and families some with complex and multiple needs

· To involve children, young people and their parents in the co-production of programmes, activities and services

· To keep accurate records of individual engagement, evidence of change and celebrate progress with children and young people

· To provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated 

· To provide written case studies as evidence of the effectiveness of individual interventions

· To take responsibility for the more complex cases/situations presenting within the service

· To assist with the development and progression of the service by adhering to all communication requests and assisting with peer progression development when requested through case supervision

Organisational requirements

• Work within Eikon’s equal opportunities, health & safety, and safeguarding policies at all times
• Understand and act when safeguarding issues need to be escalated
• Work as part of a team and attend team meetings, training events and participate fully in 1:1
• Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
• Work within Eikon’s internal policies, safeguarding and data protection regulations
• Be responsible for equipment/resources
• Work some planned evenings or weekends
• To promote, monitor and maintain health safety and security in the working environment
•  Attend and actively participate in regular clinical supervision

OUR CHARITY

Campaign Against Antisemitism is the UK’s leading organisation fighting antisemitism nationwide. Our volunteer-led charity is dedicated to exposing and countering antisemitism through education and zero-tolerance enforcement of the law.

We raise awareness through front-page media campaigns and major outreach events such as the March Against Antisemitism. Our litigation continues to set landmark precedents. We pride ourselves on working intelligently and fast to deploy innovative and aggressive campaigning strategies against antisemites.

Every year, we reach millions of people through our work in the media and social media. We have become a go-to source of information and comment for journalists, tens of thousands follow us on social media, hundreds of thousands read our website and our research is widely relied upon.

We are a small team of staff with our main office in London, working with hundreds of dedicated and talented volunteers. We operate with an entrepreneurial, positive, passionate and thoughtful mindset to accomplish our mission.

THE ROLE

The full-time Communications and Research Manager reports to the Chief Communications Officer, working to help inform the public about antisemitism using a variety of media.

You will be joining our small, fast-paced, entrepreneurial staff team based at our office in central London.

The role brings a diverse set of responsibilities and an opportunity to work within a charitable organisation with a strong sense of purpose.

Responsibilities

• You will write and edit journalistic-quality articles about antisemitism, from crime to politics, including investigative pieces

• Compose posts for our numerous social media channels, where we have an unrivalled following

• Design mailouts for our subscribers, informing them of our latest work and how they can get involved

• Draft accessible content for videos and our podcast, working with our Creative team which will use your concepts and content to create final products for our online audience

• Cultivate media relationships and provide information and research to journalists in real-time

• Help conceive innovative campaigns to raise awareness of antisemitism and educate the public

• Submit complaints to media broadcasters, regulators and others when outlets fail to meet their editorial standards

• Correspond with members of the public who write in to us

• Work with our academic volunteers and pollsters to help explain the nature of antisemitism in Britain, trends and strategies for addressing it

• Support units across our organisation in the preparation of materials relevant to their areas of work that conform to our house style and brand

• Report to the Chief Communications Officer, supervise a Communications Officer and work with a dedicated team of staff and volunteers

Skills required

• Excellent interpersonal skills

• Meticulous attention to detail and strong organisational skills

• Ability to prioritise, analyse and respond quickly

• Some understanding of the history and current diverse manifestations of antisemitism

• Build and maintain strong relationships with journalists and other stakeholders

• Thrive in a fast-paced, mission-led environment

• Passionate about CAA’s mission and making a difference within a team

• Minimum of three years’ proven track record of writing or editing SEO-friendly content, preferably in a fast-paced environment

• Some experience in supervision or management, or a willingness to take on this next step in your career

What you will gain

You will gain a wealth of experience in:

• Writing and editing informative content that grabs and holds attention of diverse audiences using different media

• Applying defamation law and other legal principles and good practice to your writing

• Delivering high-quality, accurate content at a fast-pace

• Understanding how the news media industry works and the nuances across different social media channels

• Working within a team, supervising staff and volunteers and supporting others across a charitable organisation

• Building interpersonal skills in a fun and supportive office environment

You will play a key role in the development of CAA’s work in the UK and supporting its growth. You will receive training in areas where you do not yet have experience.

You will have the opportunity to be part of a charismatic, positive and passionate team

Homebased in the South West Region of England - Cornwall · Devon · Dorset · Somerset · Wiltshire · Bristol · South Gloucestershire · Gloucester

We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in the South West Region of England to those in the Armed Forces Community who need it most.

With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.

This role reports to the Head of Communications with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns in the South West Region of England and promoting SSAFA’s fundraising initiatives and services. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.

With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.

About the team

The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.

You will work closely across all directorates within SSAFA, with a focus in South West, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.

About you

You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Tuesday 13 May 2025.

Interviews: TBC

This part-time role is at the heart of our creative and administrative operations. The successful applicant will be responsible for ensuring the smooth running of production weeks, supporting creative planning and delivery, and providing administrative support to the Artistic Director and the wider team. They will help manage productions, support volunteers, maintain systems, and contribute to the ongoing success of our acclaimed playwriting programmes for children.

Candidates should be:

· Exceptionally organised, efficient and detail-oriented

· A strong communicator who thrives in a collaborative team

· Calm and capable under pressure, especially during busy production weeks

· Confident managing logistics, paperwork, and people simultaneously

· Enthusiastic about theatre and working behind the scenes

· Friendly, approachable and great at working with volunteers, children and creatives

· Flexible and dependable, with a can-do attitude and a love of problem-solving

The Production Administrator & Assistant to the Artistic Director is responsible for:

· Coordinating all logistics and administration for courses and productions

· Managing communications and documentation for volunteers and creative teams

· Acting as Production Manager during show weeks and supporting technical teams

· Assisting the Artistic Director with administrative and scheduling duties

· Maintaining systems including Salesforce CRM and managing merchandise stock and sales

· Helping to ensure a welcoming, well-run studio environment at S&H HQ
 

The Production Administrator & Assistant to the Artistic Director reports to the CEO & Artistic Director and collaborates closely with all members of the staff team.

To reflect and celebrate the rich variety of heritages, backgrounds, and orientations represented in London and beyond, we strive to build and maintain a staff team and volunteer base that is as diverse as the communities we serve.

Job Title

Alcohol Behavioural Change Specialist

Department

Operations & Programmes

Reporting to

Head of Operations

Managing

None

Main relationships

Head of Operations, Director of Operations & Programmes, Senior Leadership Team, Senior Management Team

Benefits

£55,000

Hybrid minimum two days in the office (Moorgate London)

· 30 days leave (plus Bank Holidays)  

· Bupa Health Cover

· Matched company pension scheme

· Life assurance cover offering 4x death in service benefit.

· Company sick pay

· Training and development opportunities

· Learning and Wellbeing Grant 

· Employee assistance programme

· Season Ticket Loan

· Perks and discount platform

About us

Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.

Our Vision:  Working together to reduce alcohol harm across the UK.

Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:

· Public-facing campaigns and digital services, information and guidance

· Evidence-led advice to governments and industry

· Independent research, consumer insight and evaluation

Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity

Purpose of the role

The Alcohol Behavioral Change Specialist is responsible for collaboratively designing and implementing, evidence-based programmes applying appropriate behavioural change models aimed at reducing alcohol-related harm, and promoting long-term behavioral change related to alcohol consumption.

As a leading charity focused on alcohol harm reduction, the postholder will be Drinkaware’s internal expert regarding alcohol harm to individuals and will have a good understanding of brief interventions, as well as information, advice and guidance including quality assurance across our work. They will work across the organisation providing expert advice and guidance.

This role requires a deep understanding of psychological theories, behavioral science, and addiction, along with practical experience in behavioral interventions. 

Job Title: Maintenance Operative

We are looking for an experienced Multi Trader to work as part of a team to assist in provide an effective repair and basic handyperson service to all of our properties and schemes.

Hours 40 Hours per week (3-month contract with possibility of extension)

Salary: £34,067 per annum 

Who were looking for:

A self - motivated and energetic individual who has maintenance experience. A new van will be provided so must be determined and organized and have a full UK driving Licence.

How to apply

Please send your CV by 22nd April 2025 via email. 

Interview date: 29th April 2025 (you will be notified by 5pm on the 23rd April if you are successful for interview)

It is required for this post that the successful candidate will have to complete an enhanced DBS disclosure check.

Homebased in Central Region - Central Bedfordshire · Herefordshire · Hampshire · Derbyshire · Staffordshire · Warwickshire · Shropshire · Leicestershire · Essex · Cambridgeshire · Nottinghamshire · Lincolnshire · Suffolk · Norfolk

We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in the Central Region of England to those in the Armed Forces Community who need it most.

With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.

This role reports to the Senior Storytelling Manager with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns in the Central Region of England and promoting SSAFA’s fundraising initiatives and services. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.

With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.

About the team

The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.

You will work closely across all directorates within SSAFA, with a focus in the central region, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.

About you

You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Tuesday 13 May 2025.

Interviews: TBC

Homebased in Wales - The Vale of Glamorgan · Pembrokeshire · Wrexham · Newport · Swansea · Bangor · Cardiff · Gwynedd

We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support covering Wales, Overseas, Northern Ireland and the Republic of Ireland to those in the Armed Forces Community who need it most.

With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.

This role reports to the Senior Storytelling Manager with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns and promoting SSAFA’s fundraising initiatives and services across Wales, Overseas locations, Northern Ireland and the Republic of Ireland. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.

With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.

About the team

The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.

You will work closely across all directorates within SSAFA, with a focus in Wales, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.

About you

You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on Tuesday 13 May 2025.

Interviews: TBC

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact Mhairi (details on our website). 

 

The role and your key responsibilities
 

As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.

You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week).
 

Your key responsibilities will include:

• Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.

• Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.

• Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.

• Listen to teachers and students about how we can improve our customer service and the Unifrog platform.

• Attend conferences and run CPD events on behalf of Unifrog.

What we’re looking for

• Strong communication skills – written, over the phone and on video calls.

• Track record of excellent relationship management.

• Extremely well organised.

• Keen attention to detail.

• Active listening and objection handling skills.

• A background and interest in education would be an advantage.

• Proactive attitude and willingness to get stuck in.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
 

Working together

You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager. 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.
  
   

Key details
 

• £37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus. 

• OTE £43,000 (pro rata).

• Maternity Cover - fixed term up to 12 months.

• 28 days paid holiday per year (plus bank holidays) (pro rata).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.

• Full UK driving licence and access to a car is essential.

• All travel expenses covered.

• Candidate must be based in Nottinghamshire or Leicestershire.

• Home based with some travel to schools and colleges in the East Midlands.

• Start date: w/c 18th August 2025.

• To discuss any details about the role before applying, please contact Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

Application process

Deadline: 10:00AM (BST) Friday 16th May 2025.
 

Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
   

i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)

iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)

Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window.

Stage 3: Video call interview (1 hour) 

• Short demonstration of a Unifrog tool (resources will be provided) (20 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
   

• Video call interviews will be held on w/c 26th May 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers. 

The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.

Advice Work

• Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
• Support outreach or community engagement activities as needed.
• Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
• Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
• Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
• Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
• Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
• Enable and support guests to act for themselves, wherever appropriate.
• Monitor the progression of all cases to the point of resolution.
• Conduct follow-up calls with guests where needed and track outcomes
• Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
• Provide advice to the General Advice Service as and when required

Case Management

• Manage own caseload and work independently to support guests
• Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
• Support with developing case studies and gathering guest feedback
• Collect statistical information as requested for reporting purposes.
• Feed into the development of monitoring reports for funders and other stakeholders

Other Responsibilities

• Maintain and update the charity’s record of referral and signposting agencies;
• Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
• Keep informed of new and changing legislation relevant to the post, and of local issues and policies
• Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
• Take part in supervisions, personal development training, team meetings and appraisals
• Undertake any other reasonable duties to support the operations of the charity.

Make a meaningful difference to the lives of D/deaf and disabled people in Islington.

Disability Action in Islington (DAII) is a local, user-led Deaf and Disabled People’s Organisation (DDPO) supporting disabled residents to live independently, access their rights, and thrive. Our advice and advocacy services are free, trauma-informed, and rooted in the social model of disability.

We are looking for a dedicated and experienced Information & Advice Services Coordinator to lead the delivery of our community advice service. This role is ideal for someone who brings both frontline advice experience and the confidence to support a small team working with people facing multiple barriers.

You’ll play a key role in shaping how we deliver rights-based support across welfare benefits, housing, health and social care — and help us prepare for Advice Quality Standard (AQS) accreditation.

About the Role

As Information & Advice Services Coordinator, you will:

• Co-ordinate the day-to-day delivery of DAII’s advice and information service
• Provide direct support to clients with complex or ongoing needs
• Support colleagues and volunteers in dealing with multi-issue casework
• Ensure records are kept accurately and support monitoring and reporting
• Build partnerships with statutory and voluntary services to provide joined-up support
• Lead on quality assurance work as we prepare for AQS accreditation
• Contribute to a positive team culture rooted in reflection, care, and inclusion

Who We’re Looking

For This is a hands-on role for someone who is organised, empathetic, and committed to justice and inclusion. You’ll need to balance coordination with frontline delivery, while supporting others to grow.

Essential:

• At least 18 months’ experience in advice, advocacy or support work
• Knowledge of key issues affecting disabled people, including welfare rights, housing, and social care
• Excellent digital and administrative skills, including using case management systems
• Experience working with people with complex needs and navigating multi-agency support
• Excellent written and verbal communication skills
• Commitment to the values of equality, inclusion, and the social model of disability

Desirable:

• A relevant qualification (e.g. Level 3 in Advice and Guidance) or lived experience
• Experience supporting or coordinating a small team or service
• Familiarity with AdvicePro or similar systems 
• Understanding of trauma-informed and person-centred approaches

What We Offer

• A supportive, values-led working environment
• The chance to shape and improve an essential community service 
• A small, dedicated team where your voice and will make a difference
• Training and development opportunities
• A work culture rooted in trust and wellbeing
• Employee Assistance programme 
• Employee Discount Scheme 

Age UK is recruiting for a Regional Estates Manager to provide a professional comprehensive and cost-effective Regional Estate Management Service on all Age UK Properties.

In this role you will use your professional knowledge and experience to undertake significant problem solving and lateral thinking, providing advice to key stakeholders across the charity on complex estate and asset management issues. By ensuring best professional practice is always observed and complying with the RICS Code of Conduct, the successful post-holder will be responsible for assisting with the preparation of departmental budgets, negotiating rent reviews and lease renewals across Age UK's predominantly retail property portfolio and general day to day property management duties.

Whilst you will be home based, please note this role requires travel across our Age UK estate, so there is an expectation you can travel with some overnight stays; a company car will be provided.

The area this role covers will be dependent on the successful candidate's home location.

Please note: This salary includes a market supplement of £4K up to the maximum of £50K (inclusive). This market supplement reflects the current demand for professionals with skills in this area.

Age UK Internal Job Grade- 5N

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

• Significant post Chartered experience in either a retail property management department or an estate management department providing professional advice and influencing a range of stakeholders in respect of strategic property management. (A, I)
• Experience of working within a geographically diverse team (I)
• Experience of developing, and reviewing policies, procedures and guidance (I)
• In depth knowledge of Landlord and Tenant statute and Case Law in particular the Landlord and Tenant Act 1954 (A, I)
• Self-Motivated, work autonomously yet work as part of and lead a team.
• Good Organisational Skills (I)
• Ability to write concise letters and reports targeted to varying recipients both internally and externally of Age UK (I)
• Good Computer skills including proficiency in the use of excel, database and word (A, I)
• Able to manage multiple projects at all stages (I)
• Excellent verbal and written communication skills (I)
• Able to collate, analyse and report relevant management information (I)
• Comfortable with influencing a variety of stakeholders across the organisation. (I)
• Ability to work within a small flexible team of professional/technical staff. (I)
• Sound Knowledge of the Retail property market (A, I)
• Strong negotiating skills (A, I)
• BSc Estate Management degree (A)
• Member of the Royal Institution of Chartered Surveyors (A)

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting  Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please see our website.

Make a real difference in the lives of D/deaf & disabled people in Islington.

At Disability Action in Islington (DAII), we are a user-led Deaf and Disabled People’s Organisation providing free, independent advice and advocacy. Our work is rooted in the social model of disability and focused on empowering people to overcome barriers, access their rights, and live independently.

We are looking for a compassionate and skilled Advice Worker to join our small, committed team. You’ll support disabled residents with advice and advocacy on key issues such as welfare benefits, housing, health, and social care—helping people navigate complex systems and secure the support they’re entitled to.

What you'll do

• Provide one-to-one advice and casework on a range of social welfare issues
• Support clients with applications, reviews, and appeals
• Advocate on their behalf with agencies such as the DWP, housing providers, and the council
• Keep clear case records and contribute to service improvement
• Work closely with the Advice Services Coordinator and wider team

What you'll bring

• At least 1 year’s experience in advice, advocacy or support work 
• Knowledge of welfare rights, housing, social care, and health systems
• Excellent communication and case management skills
• A client-centred, trauma-informed, relational and inclusive approach 
• Confidence working with people facing complex and multiple barriers

Why work with us?

• Be part of a values-led, user-led organisation rooted in community
• Deliver life-changing support in a role where your work is truly valued 
• Join a collaborative, supportive team with a strong sense of purpose