Jobs in hillingdon
Are you an experienced Executive Assistant with a passion for supporting meaningful work at the heart of the Church of England?
We are seeking a proactive and highly organised Executive Assistant to support the Director for Episcopal Ministry, enabling the delivery of key objectives in collaboration with the Archbishops of Canterbury and York and the Church of England College of Bishops.
- Assist with diary and travel management, and office coordination; this includes drafting correspondence, briefs, and reports, and assisting with research relevant to Episcopal work.
- Provide comprehensive administrative support.
- Lead and support planning for internal and external events, including residentials and stakeholder meetings.
- Build strong relationships across Lambeth Palace, Bishopthorpe, and Bishops' Offices.
- Maintain databases and SharePoint resources, and support document storage and access.
- Draft correspondence, briefs, and reports, and assist with research relevant to Episcopal work.
Key role requirements
- A basic DBS check will be required as part of our pre-employment checks.
- A willingness to occasionally work unsociable hours and to travel for residential meetings.
- This is a permanent role with the expectation of working 3-4 days a week from your primary office location - Lambeth Palace, London.
All staff working at Lambeth Palace share responsibility to promote and maintain a strong safeguarding culture with regard to children and vulnerable adults, including identifying the key actions they should take given their role and responsibilities.
To be successful in this role, you will need:
- Strong proficiency in MS Office (Word, Outlook, Excel, Teams)
- Proven experience supporting senior leaders
- Excellent written and verbal communication skills
- Highly organised, resilient, and able to manage competing priorities
- Discreet, diplomatic, and collaborative team player
- Highly discreet and diplomatic with sensitivity in handling confidential material
- Adaptable, with a proven ability to work calmly under pressure
Applications close on 02 November 2025.
Interviews are expected to take place week commencing 10th November 2025
- A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Kinship Minds is a transformative programme that enhances the support we provide to kinship carers in England and Wales. Our goal is to build kinship carers' confidence and equip them with the knowledge and skills to support children in their care - especially in recognising and responding to early signs of mental health issues.
We are at the beginning of our journey to embed therapeutic and trauma-informed approaches across all areas of service delivery. This includes 1-to-1 support, digital resources and training, and peer support networks.
The Strategic Trauma-Informed Practice Manager will lead this transition, helping us move from a trauma-sensitive organisation on a journey that becomes trauma-aware, trauma-informed, and ultimately trauma-responsive.
This strategic and hands-on role will help Kinship strengthen its therapeutic offer and build the confidence and capacity of staff and kinship carers to understand trauma and the impact it has, and provide strategies to support. We are particularly interested in experience in developing trauma-informed parenting training and resources.
The postholder will play a key role in developing and manualising our trauma-informed approach across core services: Kinship Connected, Kinship Reach, our Advice Service, and Peer Support Service. They will work with subject matter experts to develop trauma-informed approaches, toolkits and resources into everyday service delivery – based on the needs of kinship carers and their families.
You will need to be able to step into this role quickly, bringing your experience of building and developing trauma-informed approaches in complex services. You will have strong leadership capabilities, able to work at pace autonomously with creativity and dynamism. You will need to have excellent attention to detail.
Key responsibilities include:
- Developing and leading Kinship’s trauma-informed strategy, ensuring the implementation of trauma-informed principles across all service delivery (for example, using Dr Karen Treisman’s approach).
- Leading the development and manualisation of trauma-informed practice across Kinship Connected, Kinship Reach, the Advice Service, and the Peer Support Service. This includes resources, approach and content.
- Supporting organisational development to embed trauma-informed values in practice, culture, policy, and leadership, working with our Head of People and Culture.
- Developing reflective practice approach to support managers to staff and volunteer resilience particularly across services. This could include a ‘train the trainer’ approach.
- Auditing current practices and recommend systems and processes to support trauma-informed service delivery.
- Developing and delivering capacity-building approaches and resources for kinship carers to help them identify and respond to trauma and mental health needs in children.
- Working collaboratively with subject matter experts to develop self-guided training, toolkits, and multimedia resources.
- Providing and leading expert input into the trauma-informed design and delivery of Kinship Connected, Kinship Reach, Advice Service and other 1-to-1 support programmes.
- Guiding frontline delivery staff to adopt trauma-informed practice, including the use of strengths-based approaches and flexible, family-led planning.
- Representing Kinship at external events and meetings to raise awareness of the services and to influence other organisations, policy and practice.
- Full list of responsibilities in the the job pack below.
Essential knowledge, abilities, skills and experience includes:
- A qualified trauma-informed practitioner with significant experience in delivering or developing trauma-informed services.
- Experience working with kinship carers or in adoption and fostering sector.
- Proven experience applying the principles of trauma-informed care across organisations, preferably in children and family services.
- Experience in designing and delivering training and coaching for professionals and/or families on trauma and therapeutic approaches.
- Excellent understanding of safeguarding policies and procedures focusing on contributing to a culture which values transparency, reflective practice and continuous learning.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
How to apply
Please apply via Charity Job with your CV and you will also be asked to answer 5 short questions in place of a cover letter.
- Application deadline: 12pm, Friday 7 November 2025
- First interview: w/c 17 November 2025
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
                Some tips for your application:
•	Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly. 
•	Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
•	Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience. 
•	Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do. 
            
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
 
                                


 
                    The client requests no contact from agencies or media sales.
We have a fantastic opportunity available for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives. The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within London (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you, and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
Location: This is a homeworking role. You will be required to regularly travel across London to meet supporters and occasionally attend internal meetings at locations across the country, including our flagship offices (London, Birmingham, Warrington, and Belfast). You must reside in the UK and have the correct right-to-work documents to work in the UK.
Key Responsibilities:
- Demonstrable experience in relationship and community fundraising, or the ability to show transferable skills from a similar role.
- Strong understanding of budgeting, forecasting, and financial management.
- Proven experience in identifying, developing, and securing new business opportunities.
- Experience delivering excellent supporter stewardship and/or customer care.
- Ability to analyse data and insights to inform decisions and improve performance.
- Proven track record of achieving both financial and non-financial targets.
- Ability to work remotely and independently, with flexibility to travel across a wide geographic area
What you’ll focus on:
- Communicating with confidence, warmth, and clarity with a wide range of stakeholders.
- Using digital tools to manage projects, track progress, and share impact.
- Collaborating with colleagues across teams, balancing multiple priorities and deadlines with ease.
- Using evidence and feedback to shape effective decisions.
- Staying organised and detail-focused, ensuring every project runs smoothly and delivers great results.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
About us
Genetic Alliance UK is the national charity working to improve the lives of the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. We are an alliance of over 220 charities and support groups, uniting patient voices to campaign for timely diagnosis, better care, and improved access to treatments.
We host Rare Disease UK (the national campaign for implementation of the UK Rare Diseases Framework) and SWAN UK (the only dedicated support network for families of children with undiagnosed genetic conditions) and we run the annual Rare Disease Day campaign.
About the role
This is a creative and purpose-driven role at the heart of our charity’s communications. As Senior Communications Officer, you’ll help us tell powerful stories, share our impact, and build connections with our members, supporters and partners.
You’ll lead on producing engaging digital content, managing our social media and newsletters, and keeping our website fresh and accessible. You’ll also support light-touch fundraising campaigns, helping us grow our income and supporter base.
This is an ideal role for someone who enjoys combining creativity with strategy, you’ll use your writing, design and digital skills to make our work visible and compelling, while ensuring the voices of those living with rare conditions remain at the centre of everything we do.
You’ll work closely with the Head of Membership and Communications and our new Director of Engagement and Impact, contributing ideas that strengthen how we engage all our audiences.
About you
We’re looking for someone who is:
- 
	A strong communicator with at least two years’ experience in a communications role. 
- 
	Skilled in producing visual and written content for websites, social media and newsletters. 
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	Confident using digital tools (e.g. Canva, Adobe suite, Wordpress/Drupal). 
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	Organised, creative, and comfortable working both independently and collaboratively. 
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	Motivated by making a difference for people affected by genetic, rare and undiagnosed conditions. 
Experience in the health, social care or charity sector would be an advantage, but curiosity and empathy matter just as much as direct experience.
What we offer
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	Generous pension (5% employer, 3% employee) 
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	25 days annual leave (pro rata) plus bank holidays 
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	Full office closure over Christmas and New Year 
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	Flexible, home-based working with supportive team culture 
Location: Home-based (UK) – occasional travel required
Salary: £29,705 (pro rata £23,764 for 0.8 FTE)
Contract: Permanent, 28 hours per week (0.8 FTE)
Closing date: 27 November 2025
The client requests no contact from agencies or media sales.
About Restless Development
Restless Development is a locally-led, globally connected network, independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We support the collective power of young leaders to create a better world. We run youth-led programmes to tackle the issues that young people care about the most.
We also run the Youth Collective – a growing network of over 5000 local youth civil society groups and organisations in 185 countries. We are committed to creating a network that walks the talk on power shifting, using the power shifting checklist, both internally and externally.
Our approach to safeguarding
Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.
More information about Restless Development:
- Restless Development Strategy
- Youth Collective
- Power Shifting Checklist
- We Are Restless Blog
About the Programme
The Schools Triathlon is a fun, mass participation sporting event for 7–13 year olds. Its mission? To get more young people moving, having fun, and discovering the power of fundraising. In 2025, over 10,000 young people took part in 12 events, raising an incredible £1.5 million for Restless Development and local charities. Since it began, the Schools Triathlon has raised over £5 million—making it our flagship fundraising event.
About the Role
This is a fantastic entry-level opportunity for anyone looking to kickstart their career in fundraising and events management. As our Assistant Fundraising Events Coordinator, you’ll play a vital role in Restless Development’s close-knit fundraising team, helping to deliver our flagship events — the Schools Triathlon.
You’ll gain hands-on experience working with a wide range of stakeholders, including our volunteer Schools Triathlon Committee, schools, pupils, parents, and event delivery partners. A big part of your role will involve delivering fun and engaging school assemblies, encouraging pupils to take part and fundraise for Restless Development.
Alongside this outward-facing work, you’ll provide essential administrative and operational support behind the scenes. This will include managing participant data in Excel, Eventrac, and Salesforce; uploading and running reports; processing donations (including cash and cheques); and ensuring our records are accurate and up to date.
You’ll also be the first point of contact for event participants and their families, providing warm, professional support through email and phone queries.
We’re looking for someone who thrives on variety, can juggle multiple tasks, and stays calm under pressure. You’ll be highly organised, detail-focused, and self-motivated, with excellent interpersonal skills and a positive, can-do attitude.
This role is pivotal to the success of our Schools Triathlon and wider fundraising efforts. If you’re enthusiastic, ready to learn, and eager to grow your skills in fundraising and events, we’d love to hear from you.
Job title : Assistant Fundraising Events Coordinator.
Location :Home Based - Preferably Manchester however applications are welcome from other locations within England
Salary : £26,143 gross per annum
Preferred start date: ASAP
Length of contract : Full Time
Visa requirement : Must have the right to work in the UK
Other requirements : Must have a full drivers licence and access to reliable and roadworthy vehicle
Reports to : Senior Fundraising Manager
Expected travel : Travel to London for staff meetings and other areas in the UK. Evening and weekend work for which time off in lieu will be given. Expenses for travel and work outside working hours will be given according to our policy..
Key Responsibilities:
Systems and processes (30%)
- Manage the assembly tracker to ensure it is kept up to date, with relevant members of the team notified when new assemblies are booked in
- Maintain accurate records across our registration platform (Eventrac), our CRM system (Salesforce) and Excel, including registrations, fundraising data, and supporter information.
- Monitor and track fundraising progress for over 11,000 participants, encouraging and supporting them to reach their goals.
- Manage JustGiving pages, ensuring all fundraising activity is accurately logged.
- Liaise with Finance to process donations (online, offline, and cheques), allocate income correctly, and thank supporters promptly.
- Support with the merchandise and fulfillment process
- Occasional website updates.
Fundraising and relationship management (30%)
- Be the first point of contact for schools, parents, and participants via the Schools Triathlon inbox.
- Book and coordinate school assemblies, and deliver assemblies or fundraising workshops.
- Build and maintain strong relationships with schools, pupils, and parents, thanking and supporting them throughout their fundraising journey.
- Provide admin support to the Restless Development US Board, including coordinating quarterly meetings.
- Attend meetings with third party suppliers and schools when necessary
- Support on wider charity initiatives as and when needed
Event management and Communications (30%)
- Support the planning and delivery of two Schools Triathlon events, including site visits, logistics, and on-the-day support.
- Coordinate event communications, including assembly slides, parent invites, and regular registration reports.
- Work collaboratively with the Schools Triathlon team to ensure smooth delivery of all events.
Others (10%)
- Support the Senior Fundraising Manager with developing an individual giving process.
- Attend Schools Triathlon events (April–June) and occasional evening/weekend work for which Time Off In Lieu (TOIL) will be provided.
- Regular travel to schools is required, so access to a reliable vehicle is essential (travel costs will be reimbursed).
- Carry out any other duties as required to support the fundraising team.
We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our Values.
Skills and Experience
Essential
- Good organisational skills, with the ability to help plan and support events and fundraising activities.
- Strong people skills – friendly, approachable, and confident in working with colleagues, volunteers, and supporters.
- Clear written and verbal communication, with the ability to write emails, updates, and speak to supporters.
- Able to manage time well, meet deadlines, and balance different tasks.
- Confident using IT systems, especially Microsoft Excel, Word, and Outlook.
- Comfortable working with numbers and handling financial information accurately.
- Able to work independently when needed, while also being a supportive team player.
- A good eye for detail and pride in producing accurate, high-quality work.
- Full driving licensed and access to a vehicle.
Desirables
- Some experience (paid or voluntary) in fundraising, events, or community activities.
- An interest in international development, the charity sector, or community engagement.
- Experience helping to organise events or projects, either in work, study, or volunteering.
- Familiarity with using a database or CRM system (training can be given).
- Confidence in speaking to groups, or a willingness to develop public speaking skills.
Our Commitment to Youth Leadership
As a youth-led agency, we are especially keen to hear from young people under the age of 35.
Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.
What we do for you
Remuneration
We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.
Values and Culture
At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with. Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.
Work-life Balance
It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:
- 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
- Birthday Leave
- Access to flexible working.
- Generous study leave, maternity, paternity or adoption leave, and other leave allowances.
Professional Development
Restless Development is proud to be an employer who recognises potential and invests in the development of its staff. We are committed to the professional development of our staff through:
- Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job.
- Regular performance management.
- Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
- Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.
Travel and Medical Insurance
When travelling abroad with work, all staff will be covered by Restless Development's travel insurance. Any additional insurances/benefits will be shared with the successful applicant, and are dependent on the country of hire.
How to Apply
Please submit your CV and an expression of interest that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)
Apply by Monday 20th October 2025. For more tips on how to apply visit our website here.
Click here to return to Restless Developments website
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Diversity Role Models
Diversity Role Models is a dynamic charity whose vision is a world where everyone embraces diversity and can thrive. Our mission is to end bullying based on sexual orientation and gender identity in schools and promote understanding and acceptance of broader individual differences. Collaboratively, we’re determined to create inclusive learning environments where young people know they are valued and supported, regardless of their differences.
Our experienced team of educators and inspiring volunteer Role Models deliver in-person and online workshops for students in schools and colleges. Using pioneering educational content underpinned by the power of storytelling, we speak openly about lived experiences of difference and bullying. Our volunteer role models are at the heart of our delivery. They share their journeys towards living happy and fulfilling lives to inspire others.
Since our formation in 2011, we have worked directly with 1,000+ schools in the UK. We have delivered workshops to 275,000+ young people and trained 25,000+ school staff members.
About the Role
We are seeking a capable, motivated Operations Manager to lead on the effective running of our charity’s systems and operations. This role is pivotal in ensuring our work remains efficient, financially sustainable, and aligned with our strategic goals.
Working closely with the Chief Executive Officer and Leadership Team, you will oversee the smooth functioning of our internal systems—including finance, CRM, IT, and communications—while supporting fundraising processes and continuous improvement across the organisation.
This position will suit an organised, analytical, and values-driven professional who enjoys making systems work smarter and supporting teams to deliver impact.
Key Responsibilities
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	Leading Our Operations: Accountable for the smooth operational running of our Operational, HR and Financial Systems, including Salesforce, and identifying operational risks that could affect the charity’s mission. Your proactive approach will help us stay on track and keep making a difference. 
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	Supporting Our Fundraising: Work closely with other members of the Leadership Team to identify fundraising opportunities, support with bid writing, and take responsibility for individual giving, managing our fundraising CRM, Donorfy. 
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	Supporting Change: Accountable for managing transitional change programmes across the organisation in respect to operational processes and procedures. Help our team adapt to new processes and procedures by providing guidance, training, and resources. 
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	Financial Oversight: Understand the revenues and expenses of the charity in order to promote operational efficiency while managing cashflow risks. Whilst this role doesn’t require advanced experience in accounting or bookkeeping, the holder will take responsibility for day-to-day finance processes, including invoicing, account reconciliation on our account software Xero, and monthly financial reporting, as well as working alongside our external accountant. 
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	Communications and IT Fluency: Oversee systems supporting communications and marketing, including our social media platforms and website, ensuring effective collaboration with our external partners. 
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	Always Improving: Foster a culture of continuous improvement by seeking feedback and making adjustments along the way. By learning from our experiences, we'll keep getting better at what we do. 
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	Modelling Our Values: Lead by example and uphold the values of Diversity Role Models. Your dedication to diversity, inclusivity, and compassion will inspire others to do the same. 
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	Flexibility and Collaboration: While the accountabilities outlined above are important, we understand that flexibility is key in a dynamic work environment. We’re a close-knit team, and we're always ready to pitch in and support each other wherever needed. 
Relevant Skills & Experience
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	Demonstrated experience in successfully leading projects and driving operational excellence, ideally within the nonprofit, education, or social impact sectors. 
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	Strong analytical skills with the ability to identify inefficiencies, analyse data, and develop data-driven solutions. 
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	Excellent organisational and multitasking skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment. 
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	Strong communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders and external partners. 
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	Comfortable managing day-to-day financial processes, including budgeting, expense tracking, and financial reporting. 
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	Strong understanding of IT systems and CRMs, ideally Salesforce, and experience of leading on their administration and maintenance. 
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	Commitment to diversity, inclusion, and social impact, with a passion for promoting positive change in the education sector. 
To apply for this exciting role please send a CV and cover letter, each a maximum of pages, outlining why are applying for this role and how you meet the criteria outlined in the description.
Our mission is to promote understanding and acceptance of individual differences and end LGBTQ+ bullying in schools.
The client requests no contact from agencies or media sales.
About the role
We are recruiting for a Campaigns and Mobilisation Officer to join on a full-time, permanent contract, working 35 hours per week.
Campaigning is at the heart of our mission to end the devastation caused by dementia, and this position is key to Alzheimer’s Society’s ambition to drive meaningful policy change across England, Northern Ireland, and Wales.
As Campaign and Mobilisation Officer you will be focussed on delivering impact focussed campaigns; including the mobilisation of audiences, to change policy at both a local and national level across England, Northern Ireland and Wales; making the case for dementia to be the priority it needs to be and ensuring policy objectives are implemented to improve the lives of people living with dementia.
You will help deliver our campaigning strategy, by deploying a range of online and offline tactics and ensuring that all campaigning action is mobilised to affect change in dementia at all levels. You will support and deliver campaigns that are collaborative and impact focused, working closely with other teams across the organisation, including, but not limited to, colleagues in External Relations, Marketing and Brand and Fundraising.
This role is home based, with some travel expected for team and directorate away days.
Interviews for this role have been provisionally scheduled to take place via MS Teams on Friday 21st and Monday 24th November.
About you
Joining us, you’ll be able to combine skills across communications and influencing disciplines, along with technical ability related to the management of campaigning platforms and data handling. Your good attention to detail will enable you to ensure compliance with regulations and internal policies.
Crucially, you’ll have experience building relationships and working collaboratively with internal teams and external stakeholders. You’ll know how and when to communicate with campaigners, how to turn campaign actions into meaningful change and you’ll be able to build and run effective campaign actions (both online and offline).
What you’ll focus on:
- The day-to-day implementation of our campaigning plans.
- Drafting effective copy, for a wide variety of offline & online sources, designed to engage supporters and influence policy.
- Working collaboratively with other officers and managers across Evidence, Policy & Influencing to implement innovative, impact-focussed campaigns.
- Building campaign pages, and emails (or other communications) automations and running reports on Engaging Networks (or similar technology).
- Working closely with data teams and managing campaigner data held on campaign systems, ensuring it is maintained in line with both legal requirements and internal policies.
- Working with the Campaigns and Mobilisation Manager, to develop and oversee the execution of a high quality, innovative and impactful campaigns, in line with our policy and influencing objectives and agreed organisational priorities.
- Ensuring that the voices of people with lived experience informs our work and support the inclusion of people with lived experience in our work where appropriate.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Volunteer Coordinator £31,500 (pro rata)
The Role
Are you passionate about empowering volunteers to make a difference? We're looking for a dedicated and organised Volunteer Coordinator to support the operational delivery of our volunteer programmes at GFS. You'll provide hands-on support to volunteers delivering services for girls and young women across England and Wales, coordinate onboarding and training, maintain volunteer records, and ensure volunteers feel supported, connected and equipped to deliver impactful work.
About Girls Friendly Society
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage.
Why Join Us?
At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy:
- Remote working with annual in-person opportunities to connect with colleagues
- 25 days annual leave (pro rata), plus bank holidays
- Long service leave after two years
- GFS Pension Scheme with 7.5% employer contribution
- We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
- 24-hour access to Employee Assistance Programme
- Season ticket loan
- Annual EDI Learning Days
- Study time and personal training budget nto support your professional development
Our Commitment to Equality, Diversity and Inclusion
GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups.
As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process.
Key Dates
- 
	Closing Date: Noon, Sunday 9th November 2025 
- 
	Interviews: Wednesday 26th November 2025 
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in our London office, E1, with regular travel (at least four times per month) across London and the UK to meet with donors and senior stakeholders. Flexible homeworking options available in line with Crisis’ Hybrid Working Policy.
Hours: 35 hours per week, we are open to a range working arrangements i.e. part-time, minimum of 28 hours per week or compressed hours.
About the role
Are you an exceptional relationship-builder with a passion for driving social change? Crisis is seeking a dynamic and strategic Principal Gifts Lead to secure transformational philanthropic support from individuals and funders capable of giving £1 million and above. This pivotal role will manage a high-value portfolio, forging deep, long-term partnerships that will unlock the resources needed to end homelessness for good. You will play a leading role in advancing our £20m Housing Supply campaign — an ambitious initiative at the heart of Crisis’ strategy to deliver genuinely affordable homes.
As a visible and influential ambassador for Crisis, you will work closely with senior stakeholders, Trustees, and volunteers to identify and inspire new opportunities for giving at the highest level. This is more than a fundraising role — it’s about building a movement of transformational support that will change lives and help shape a future free from homelessness.
About you
You will bring a strong track record of securing seven-figure philanthropic gifts, with proven success in developing new high-value relationships using a thoughtful, relationship-led approach. Your experience working with ultra-high-net-worth individuals, foundations, and senior stakeholders will be matched by your deep understanding of donor motivations and philanthropic psychology. You will be confident navigating complex organisations, able to build internal consensus, and experienced in managing engagement through senior volunteers or development boards. Your excellent interpersonal and influencing skills will ensure you thrive in high-level conversations and build long-lasting, meaningful partnerships.
Strategic and creative in your thinking, you’ll have a sharp eye for opportunities and the ability to develop compelling donor propositions that align with Crisis’ vision and priorities. You will be a strong communicator — both in writing and in person — with the credibility to engage and inspire some of our most significant supporters. With an entrepreneurial mindset, you’ll be proactive, adaptable, and eager to learn in a fast-paced, ambitious environment. Most importantly, you’ll share Crisis’ deep commitment to ending homelessness and to the values of equality, inclusion, and lasting social change.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 9 November 2025 23:55
Interview date and location:
- Stage one W/C 1 December in person at our offices in E1.
- Stage two: W/C 8 December location TBC
Interview process: This will be a two-stage process. First stage is a panel interview which will start with a presentation you will have prepared beforehand, and then competency and values-based questions. There will then be a final stage interview with our CEO and senior stakeholders.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
This new role will oversee the development and delivery of engaging supporter journeys across a range of channels for Battersea’s Challenge and Public events, as well as our Supporter-Led Fundraising audiences. It will play a pivotal role in maximising event and supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 9th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First interview: w/c 17th November 2025
Second interview (if required): w/c 24th November 2025
For full details on the role, please download the recruitment pack from our Careers website.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
 
                                


 
                    The client requests no contact from agencies or media sales.
Dementia Concern is a long-established local charity providing life changing care and support to people living with dementia and their families across West London.
Our mission is simple and vital: to help people live well with dementia, and to ensure that no one faces it alone.
We are entering an exciting new phase. After several years without a dedicated fundraising department, we are ready to rebuild and strengthen our income base, reconnect with the community we serve, and create sustainable funding for the future. This role will be central to that transformation, shaping how we tell our story, engage supporters, and grow our impact.
We’re looking for a Head of Fundraising, someone who can design, develop and deliver our fundraising stratergy. Someone who can innovate and who can combine stratergy, can lean in and has energy to connect with people, and who sees potential everywhere. If you’re motivated by the challenge of shaping something lasting and meaningful, this role offers the chance to make a visible difference, both to the charity and to the lives of people living with dementia.
Reporting directly to the CEO, you will have both the freedom and responsibility to build a thriving, sustainable fundraising function, securing income initially from trusts and foundations and then corporates, philanthropists, individuals, and community supporters.
You will play a key hands-on role, supported by a fundraiser, volunteers, and an experienced and engaged CEO and Board.
Key Responsibilities:
Strategy and Leadership
- Develop and deliver a clear fundraising strategy that diversifies income and builds long-term sustainability.
- Inspire a culture of fundraising across the organisation, empowering staff, volunteers, and trustees to become confident advocates and ambassadors.
- Use the compelling stories of our frontline team and clients to engage, motivate, and retain supporters.
Trusts, Foundations and Corporate Giving
- Lead the development of high-quality, strategic funding applications to trusts, foundations, and corporate partners (typically £20k+).
- Build and manage a sustainable pipeline of prospects, ensuring timely applications and stewardship.
- Line-manage and mentor the newly appointed Trust Fundraiser, supporting their development and success.
Individual Giving and Appeals
- Refresh and strengthen Dementia Concern’s case for support, ensuring a consistent, powerful message across all audiences.
- Design and deliver the charity’s first major appeals — including digital campaigns, local community drives, and postal appeals — to attract and retain individual donors.
- Develop engaging donor journeys and opportunities for people to give regularly, locally, and meaningfully.
Community and Partnership Development
- Reconnect Dementia Concern with its local community through relationship-building, events, and partnerships.
- Represent the charity externally with warmth and confidence, growing our network of local supporters, volunteers, and champions.
- Work closely with the CEO and Trustees to build mutually beneficial partnerships with local businesses, groups, and influencers.
- Oversee the charity’s website and digital presence, ensuring our communications are clear, inspiring, and supporter focussed.
- Lead on campaigns and public relations that raise awareness of dementia and the charity’s impact in West London.
About you:
You will have experience in:
- Trust Fundraising and at least one of the following: corporate partnerships, individual giving, or community fundraising.
- Proven ability to develop and deliver successful fundraising strategies.
- Excellent written and verbal communication skills, able to craft compelling cases for support and inspire others.
- A collaborative, ‘hands-on’ approach comfortable working in a small, dedicated team.
- Strong organisational and project management skills, with the ability to juggle multiple priorities.
- Passion for dementia care and improving the lives of older people and their carers.
- Experience of working in a local or regional charity setting.
- Knowledge of Ealing and/or West London communities. (desirable)
If you would like an exploratory conversation about the role, please do send an email to the above contact (email info visible when you click 'How to apply') and we will be happy to arrange a time to speak with you.
#fundraising #head of fundraising #fundraising stratergy #fundraising management
The client requests no contact from agencies or media sales.
This dual role is split approximately 40% fundraising and 60% project leadership and partnership development. You will play a key role in securing new income streams through successful funding applications to trusts, foundations, and public-sector bodies, while also overseeing the delivery of inclusive, community-based projects and representing ECP on key strategic forums and partnership steering groups.
We are looking for someone who shares our passion for equity, diversity, and inclusion, and who believes in creating real opportunities for children, young people, and families from all backgrounds to thrive. You’ll be joining a collaborative, values-driven team committed to improving life chances and strengthening communities through partnership working.
This position can be full-time (35 hours per week) or part-time (4 days per week), with the option for hybrid working (up to one day per week from home) — arrangements to be discussed at interview.
Please note: Only candidates with credible, demonstrable experience in bid writing and securing external funding will be considered for this role.
Key Responsibilities
- 
	Research, develop, and write high-quality funding bids to charitable trusts, foundations, and statutory funders. 
- 
	Identify and pursue new fundraising opportunities that align with ECP’s mission and priorities. 
- 
	Lead, coordinate, and evaluate community and school-based projects, ensuring delivery excellence and measurable outcomes. 
- 
	Recruit, line-manage, and support project mentors and freelance staff. 
- 
	Represent ECP confidently at stakeholder meetings, local forums, and strategic steering groups. 
- 
	Maintain excellent relationships with partner schools, community organisations, and funders. 
- 
	Ensure all project delivery, data management, safeguarding, and evaluation processes meet compliance and best-practice standards. 
- 
	Produce reports, case studies, and impact summaries for funders and stakeholders. 
Person Specification
You are: 
Enthusiastic, community-minded, and self-driven — with a genuine commitment to equity, diversity, and inclusion. You care deeply about improving life chances for children, young people, and families, are strategic in your approach, and are equally confident crafting compelling funding bids and representing the organisation in high-level partnership meetings. 
Knowledge, Skills & Experience
- 
	Proven success writing funding bids and securing grants from trusts, foundations, and public-sector bodies (essential). 
- 
	Excellent written and verbal communication skills; able to produce persuasive, evidence-based proposals. 
- 
	Demonstrable ability to manage multiple projects, partners, timelines, and budgets. 
- 
	Strong stakeholder and partnership-building skills, with a collaborative and inclusive approach. 
- 
	Understanding of impact measurement, data analysis, and funder reporting. 
- 
	Experience in community, education, or youth-focused settings. 
- 
	Confident, adaptable, and highly organised; proficient with Microsoft Office and IT tools. 
Values and Commitment
- 
	A strong understanding of, and sensitivity to, the experiences of diverse and under-represented communities. 
- 
	A genuine belief in the power of community engagement to improve wellbeing and opportunity. 
- 
	Commitment to upholding ECP’s values of inclusion, collaboration, and empowerment. 
Additional Information
- 
	This role can be full-time (35 hours) or part-time (4 days per week). 
- 
	Term-time contract conditions are offered. 
- 
	Flexible and hybrid working arrangements are available (up to one day per week from home). 
- 
	Closing Date: Friday 21 November 2025 
 Interview Dates: 2nd and/or 3rd December 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and dedicated Payroll Manager to join an established Finance team to lead the payroll function.
Reporting to the Management Accountant, the Payroll Manager will play a crucial role in supporting our employees through the timely and accurate processing of all associated payrolls and dealing with employee queries on an ad hoc basis. The Payroll Manager will be a key link between our regional and central managers and our finance team, and central to fostering a culture of trust and fairness across the organisation.
The successful candidate will have excellent interpersonal and technical skills, with a high attention to detail and capable of working independently to deadlines
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Corporate Membership Officer – Commercial Relationships and Fulfilment
Job Location: London, UK
Salary Range: £34,274
Benefits: Pension, private medical insurance, travel insurance, 24 days annual leave (in addition to public holidays)
Duration: Permanent
Hours: Full-time (35 hours per week)
ABOUT IWA
Drawing exceptional professionals from over 140 countries, the International Water Association (IWA) brings together scientists, researchers, technology companies, and water and wastewater utilities, working to address the world’s most urgent water challenges where and when they arise, from ridge to reef and from catchment to tap. IWA has become an international reference point and source of durable water solutions, products and services that are robust and flexible enough to be universally applicable, easily accessible, and locally adaptable.
IWA is committed to the inclusive goals of access for all to water supply and sanitation, recognised as human rights. As the leading international network of water sector professionals, IWA makes a fundamental contribution to progress on these goals, connecting sector actors and facilitating the sharing of knowledge, especially by linking the worlds of research and practice.
The Association publishes 14 scientific journals and over 40 books per year on water management. IWA members develop leading-edge innovations and synthesise these through the work of its Specialist Groups, Clusters and a set of global programmes, such as the Digital Water Programme and the Climate Smart Utilities Initiative. IWA has a worldwide staff of approximately 50, with headquarters in London and a regional office in Chennai, India.
PURPOSE OF THE JOB
Reporting to the Membership Manager, the Corporate Membership Officer – Commercial Relationships and Fulfilment will:
- Manage and grow relationships with corporate and university members.
- Drive new partnerships, membership sales, and sponsorship opportunities, with clear revenue targets, while maintaining strong long-term relationships with existing members.
- Identify and convert opportunities that enhance IWA’s profile and support membership growth.
This is a dynamic role for a confident, articulate account manager who thrives on building relationships. The successful candidate will combine strong customer service skills with proven B2B sales and account management experience, excellent time-management/organisation, cultural awareness and sensitivity when working across regions, and excellent communication abilities.
MAIN DUTIES AND RESPONSIBILITIES
Account Management
- Act as the dedicated account manager for IWA’s portfolio of over 400 corporate and university members.
- Deliver expert advice, support, and engagement to maximise member value.
- Manage the end-to-end membership cycle (prospecting → onboarding → renewal), ensuring timely renewals and accurate CRM record-keeping.
Business Development
- Drive growth by identifying and securing new members, sponsors, and revenue opportunities.
- Own and report on a personal sales pipeline; meet or exceed agreed sales/retention targets.
- Upsell and cross-sell relevant services to both new and existing members.
- Promote IWA by developing a network of influential contacts within political, economic, social, and water sector communities.
Collaboration & Support
- Work closely with internal stakeholders including membership engagement, marketing, and IT teams to deliver the corporate membership strategy.
- Manage member queries and administrative processes, including billing and invoicing coordination, in line with the company’s SLA guidelines.
- Ensure a seamless client journey from prospecting to onboarding and retention.
- Represent IWA at events (where required), both within the UK and internationally, to promote membership and build commercial relationships.
The above job description contains the main duties and responsibilities for this position, and the role is expected to be approximately 60% developing new business and 40% managing existing accounts.
REQUIRED SKILLS, QUALIFICATIONS & EXPERIENCE
Skills & Knowledge
The ideal candidate will:
- Be a persuasive communicator with excellent written, verbal, and presentation skills.
- Have proven success in B2B new-business sales (meeting or exceeding targets) and account retention.
- Be an experienced account manager, confident in engaging senior business leaders.
- Demonstrate the ability to research, identify, and approach decision-makers independently.
- Bring marketing skills, with experience using diverse channels to attract and retain members.
- Have professional CRM experience (required), ideally with Salesforce (strongly preferred).
- Possess strong organisational skills, able to manage multiple priorities while maintaining accuracy.
- Show respect for cultural differences and the ability to work effectively with international stakeholders/time zones.
- Show creativity and analytical ability in problem-solving, with a practical, solutions-focused approach.
- Ideally, have experience within a membership body, or charity organisation.
- Proficiency in additional languages beyond English would be an asset.
Qualifications
- Minimum of a Bachelor’s degree in relevant areas (e.g., Business Administration, Marketing, Economics, International Relations).
- A Master’s degree in a similar area would be plus.
- Formal training and certification in sales and account management (preferably Salesforce Administrator) would be a strong benefit.
Experience Required
- 3+ years’ work experience in sales and account management.
- Experience working in membership associations and/or international organisations would be a strong benefit.
HOW TO APPLY
Applicants are asked to submit their CV.
Applications should be submitted before 13 November 2025.
Applications will be actively reviewed and interviews will be conducted on a rolling basis, so early applications are encouraged as the job posting may close earlier than advertised.
IWA is an equal opportunity employer.
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
The client requests no contact from agencies or media sales.
About you:
We’re looking for a driven and detail focused professional to join our Housing Services Team as a Senior Housing and Income Officer. In this pivotal role, you’ll help ensure our housing services remain financially secure while supporting our clients to sustain their tenancies and build brighter futures. Working closely with our Housing Services and Supported Accommodation teams, you’ll combine practical problem solving with empathy and determination to make sure every client has the best chance to thrive.
You’ll take ownership of rent income management - overseeing complex accounts, tackling arrears, approving adjustments, and managing legal actions with precision and care. You’ll spot risks early, keep everything running to time, and ensure our policies are followed to the letter. Alongside this, you’ll share your knowledge with frontline teams, providing guidance, training and benefit updates that empower others to achieve consistent, high-quality rent collection.
This is a role where your expertise and tenacity will have real impact - strengthening financial stability, supporting lasting change for clients, and shaping the future of how we deliver housing services. It’s also a chance to build a meaningful career at Single Homeless Project (SHP), developing your professional skills in an organisation that values ambition, compassion and innovation in equal measure.
We are currently operating a blended working arrangement, that includes working from our Head Office in Kings Cross for a minimum of 3 days per week, as well as flexible occasional travel to our accommodation services across London. There is also some potential for home working, in agreement with the Head of Property Services.
The weekly working hours are 37.5 hrs, to be completed between 9am-5pm Mon- Fri, with occasional need to work outside of these times in the event of an emergency.
About you:
- You’ll be someone with proven experience managing rent accounts and maximising income across a busy caseload.
- You understand the welfare benefits system and know how to help clients access the right support.
- You have solid knowledge of housing management - from tenancy and health & safety to managing evictions.
- You’re confident dealing with repairs, complaints, and anti-social behaviour in a fair and timely way.
- You take pride in supporting clients to sustain their tenancies and build financial stability.
- You work well with others - building strong relationships with colleagues and external partners to get the best results.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 9th November 2025 at Midnight
Interview dates: Thursday 20th and Friday 21st November 2025 at SHP Head Office in Kings Cross
*Candidates will need to be available, to interview on this day.
This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



 
                    The client requests no contact from agencies or media sales.
 
                 
                 
                 
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