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Top job
Learning on Screen - The British Universities and Colleges Film and Video Council, Remote
£24,000 (£30,000 FTE)
Posted today
Top job
The National Churches Trust, Westminster (Hybrid)
£36,000 – £42,000 per annum, depending on experience
We have an exciting opportunity for an experienced Grants Manager to join our Church Engagement team and oversee our grants programmes.
Posted today
Top job
ReachOut, London (Hybrid)
£25,000 - £27,500 per year
We’re recruiting for two Youth Development Lead’s to join our team in London.
Posted today
Top job
Hammersmith, Fulham, Ealing and Hounslow Mind, London (On-site)
£27,000 per year
Posted today Apply Now
Top job
Home-Start Richmond Kingston and Hounslow, Richmond (Hybrid)
£39,219 - £42,660 FTE per year, pro rata
Be the new Impact & Operations Manager at HSRKH - a vibrant, local charity supporting families in the critical early years of parenting.
Posted today
Top job
Blesma, The Limbless Veterans, Remote
£27,300 pro-rata
Join Blesma as a part-time Fundraising Officer in the North of England! Use your skills to support limbless veterans. Apply now
Posted today Apply Now
Top job
Frontline, London (Hybrid)
£56,544.53 (including London Office Allowance) plus competitive pension
We are looking for an EDI leader to drive change, promote inclusion, and embed equity, diversity and inclusion across our organisation.
Posted today
Cotswold Lakes Trust, GL7, Cirencester (Hybrid)
£34,000 - £37,000 per year pro rata
Posted today
Girlguiding, Westminster (Hybrid)
£36,187 + £3,500 location allowance (LA) per year and check out our great benefits!
Posted today
Page 7 of 90
Remote
£24,000 (£30,000 FTE)
Part-time (28.8 hours/week (spread across 5 days, 0.8 FTE))
Permanent
Job description
  • Do you love helping people feel connected, valued, and part of something bigger?
  • Are you passionate about building communities that last—not just lists of members?
  • Do you want to play a key role in strengthening a growing organisation through membership and engagement?

Then this could be the role for you

We are looking for a Membership and Communities Officer to join Learning on Screen, the UK’s leading charity for moving image in post 16 education. In this role, you will be the first point of contact for our members, ensuring they feel supported, engaged, and excited to stay part of our growing community.

You will play a vital role in improving member experience, increasing retention, and fostering a sense of belonging—whether that is through customer service, community management, or helping deliver exclusive member events and content.

What you will be doing

  • Managing day-to-day member queries and ensuring a friendly, responsive experience
  • Supporting new members with onboarding and helping them access all available benefits
  • Driving renewals, retention, and member growth through meaningful engagement strategies
  • Building and moderating an inclusive online member community
  • Helping deliver member-exclusive content, newsletters, events, and campaigns
  • Working with colleagues across marketing, sales and content to improve the member journey
  • Keeping CRM records up to date and using data to guide your decisions

What we are looking for

  • Experience in a membership, customer support, or community engagement role
  • Excellent interpersonal and communication skills
  • Confidence working with CRMs and data to track performance and inform improvements
  • An organised and adaptable approach—you know how to manage multiple priorities
  • A genuine interest in people, community building, and creating value for others

This is a brilliant opportunity for someone who enjoys making connections, shaping experiences, and ensuring people feel supported. If you are excited about the power of community and helping an organisation grow—we would love to hear from you.
 

About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.

  • Managing day-to-day member queries and ensuring a friendly, responsive experience
  • Supporting new members with onboarding and helping them access all available benefits
  • Driving renewals, retention, and member growth through meaningful engagement strategies
  • Building and moderating an inclusive online member community
  • Helping deliver member-exclusive content, newsletters, events, and campaigns
  • Working with colleagues across marketing, sales and content to improve the member journey
  • Keeping CRM records up to date and using data to guide your decisions

What we are looking for

  • Experience in a membership, customer support, or community engagement role
  • Excellent interpersonal and communication skills
  • Confidence working with CRMs and data to track performance and inform improvements
  • An organised and adaptable approach—you know how to manage multiple priorities
  • A genuine interest in people, community building, and creating value for others

This is a brilliant opportunity for someone who enjoys making connections, shaping experiences, and ensuring people feel supported. If you are excited about the power of community and helping an organisation grow—we would love to hear from you.
 

About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.

Application resources
Posted by
Learning on Screen - The British Universities and Colleges Film and Video Council View profile Organisation type Registered Charity Company size 11 - 20

We are on a mission to empower post-16 education worldwide.

Posted on: 20 June 2025
Closing date: 30 June 2025 at 12:00
Tags: Communications, Business Development, Customer Service, CRM, Customer support

The client requests no contact from agencies or media sales.