Jobs in Kew

The role

We are looking for a Sheltered Housing Team Leader to join us at our beautiful 13-acre retirement community (Bencurtis Park) to lead our team of Wardens in delivering consistently high-quality, resident-centred services. This is an essential role to help ensure that Bencurtis Park remains a welcoming, inclusive, positive and safe place where older people can continue to live independently in their own homes for as long as they wish and are able to.

Key responsibilities include:

• Providing day-to-day leadership, supervision and support to the Warden Team.
• Managing the Warden rota to ensure appropriate staffing cover.
• Coordinating daily resident contact, welfare checks and follow-up support.
• Supporting residents to live independently, including through support planning, risk assessments and liaison with health, care and community services.
• Taking a proactive role in safeguarding and family liaison.
• Working collaboratively with colleagues on housing management matters.
• Ensuring health and safety processes, checks and record keeping are carried out effectively and maintaining accurate records.

For more information about Glebe Housing Association please visit our website.

The person

We are looking for someone who has experience of leading, motivating and supporting staff to deliver high standards of service. You will bring experience from sheltered housing, independent living, care, accommodation-based services or a similar environment, together with a strong understanding of safeguarding, resident support and person-centred working.

You will be empathetic, calm under pressure and able to communicate effectively with older people, relatives, colleagues and external agencies. Strong organisational skills, good judgement, confidentiality and the ability to manage competing priorities are essential. You should also be confident using Microsoft Office and willing to learn and make effective use of housing and workplace systems.

A full Job Description and Person Specification is attached.

How to Apply

Please read the full Job Description & Person Specification.

Please send your CV,  Supporting Statement and Diversity Monitoring Form.  In your supporting statement you should outline your interest in working for Glebe Housing Association and explain how you meet the criteria set out in the Person Specification.

Deadline for applications: midday Monday 24th August 2026

Interviews: w/c 31st August 2026

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Drive fundraising growth for a well-established humanitarian aid charity, developing corporate partnerships, community fundraising, individual giving and events that turn support into practical help for people in crisis.

About Goods For Good

Founded in 2014, Goods For Good is a UK humanitarian aid charity that works with businesses to redistribute new surplus, overstock and quality seconds to charity partners supporting people in crisis in the UK and overseas. Clothing, footwear, bedding, toiletries, hygiene products and other essentials reach communities that need them, while usable goods are kept out of landfill.

We are entering a period of transition and growth under our recently appointed CEO, Jo Godsmark. We are now looking for an experienced Fundraising Manager to strengthen our fundraising and help deliver the charity’s next phase of development.

The Role

Reporting to the CEO, you will lead the development and delivery of an organisation-wide fundraising strategy and annual plan, with responsibility for agreed income targets. You will grow income through corporate partnerships, community fundraising, individual giving and fundraising events, while strengthening donor journeys, stewardship and the effective use of our Beacon CRM.

You will manage and develop the Corporate and Community Fundraising Officer and work closely with colleagues leading trusts and foundations, marketing and corporate relationships. This is a hands-on role for someone who can set direction, build lasting relationships and turn plans into action.

About You

You will be an experienced fundraiser with a strong track record of delivering fundraising growth, including responsibility for generating six-figure annual income. You will bring demonstrable success in donor stewardship and in developing income through corporate partnerships, community fundraising, individual giving, campaigns or events.

You will be a confident relationship-builder who can influence and engage others, manage competing priorities and maintain a clear focus on results. You will also be comfortable using a fundraising CRM and performance data to improve supporter relationships, monitor progress and inform decisions.

How to Apply

Interested candidates should submit an up-to-date CV and cover letter and answer the three competency questions posed in the application process. The cover letter should outline candidates' motivation for the role and how their experience aligns with Goods For Good’s mission and future goals. Applicants should include examples of their approach and achievements in fundraising, including any innovative events or initiatives, to deliver greater impact.

Closing date: Friday 28 August 2026

1st stage interviews expected: w/c 14 September with appointment expected early October

The full job description provides further information about the role, responsibilities and person specification.

Goods For Good is an equal opportunity employer committed to diversity, equity and inclusion in all aspects of our work and recruitment practices.

Are you passionate about racial justice and supporting young Black people to thrive?

Our Youth Employment Manager role is an exciting new opportunity to lead on Poetic Unity’s innovative Employment programmes, which makes up one of our three priority areas: Mental Health, Employment and Education. This role, forming part of our Senior Leadership Team, will play a critical role in supporting thousands of Black young people across the UK to access safe, inclusive and empowering employment opportunities - changing culture and reshaping systems.

Key responsbilities 

- Be responsible for the development and management of the Chief Operations Officer Senior Leadership Training (COO SLT) - an innovative training programme for 10 Black young people to achieve the skills required to thrive in positions of senior leadership

- Be directly responsible for the management of the annual Cultural Leaders programme - a 12 month employment programme for 5 Black young people each year, working across different areas of Poetic Unity and with partners across the sector to develop transferable skills.

- Design, implement and manage The Blueprint - a national framework of best practice for the employment of Black young people in creative organisations

- Ensure all Employment programmes are effectively meeting the needs of the target demographic and are aligned with Poetic Unity’s strategic Vision

- Ensure all Employment programmes are effectively meeting the objectives and funding goals as outlined in associated funding requirements

- Be responsible for the effective monitoring and evaluation of all Employment programmes

- Be responsible for programme budget and finance management, working in line with awarded funding allocations and following all documentation protocols. 

Person specification 

- At least 2 years experience in leadership, people and project management roles, preferably within the charity sector

- Proven track record of effectively managing programmes and services, including programme development, implementation, and evaluation. To hold the knowledge, skills and confidence to bring programmes to life, oversee and manage their efficiency and deliver against outlined project goals and funding requirements

- Experience in project finance management, including keeping to budgets, managing over or underspend, and maintaining required evidence for efficient fund management

- Strong background in operational management - programme impact and evaluation, risk management and programme development

- Experience in stakeholder engagement, relationship management, and advocacy, with the ability to represent Poetic Unity effectively at various levels and build strong, sustainable partnerships to support the programme goals and our strategic vision. 

About us

Poetic Unity is a Black-led charity committed to addressing systemic racism and its impacts on children and young people’s mental health, education and employment. We use poetry and social action to cultivate joy, connection and empowerment across our communities. Based in Brixton and founded in 2015, we have since worked with over 60,000 young people across the UK in communities, education, cultural spaces and prisons. 

As a Black-led charity working towards racial justice, we strongly welcome applications from people with lived experience of racism. We are also particularly interested in applications from women and people from and/or with knowledge of our local Brixton community.

If this role sounds of interest to you please read full job description below with more details and how you can apply

This year marks 10 years since Makan was established as an independent organisation providing transformative education to strengthen the movement for Palestinian liberation. It is a pivotal moment for a new Director to lead the organisation, as Palestinians continue to face the ongoing genocide, dispossession, and unprecedented repression. The need for transformative education on Palestine has never been greater.

At Makan, we have seen this reflected in the extraordinary growth of our programmes. Over the last three years, demand for our educational workshops has risen by 300% and in 2025 alone we worked with over 3,500 people across the globe – with artists, trade unions, students, educators, journalists, community organisers, and human rights networks, people whose voices shape public understanding of Palestine. Through our trainings, educational resources, and long term partnerships, we help people deepen their understanding of how settler colonialism, apartheid and displacement shapes the lives of Palestinians, and how these forces connect to broader global struggles for freedom and justice.

We are looking for an experienced Director/Co-directors to drive the organisation forward at this critical moment for our work. You’ll provide leadership and direction in delivering Makan’s strategic vision and objectives, furthering the charity’s programmes and communications; and overseeing its organisational growth and development, in line with its values and ethos.

You will be responsible for the overall impact, performance and collaborative culture of Makan; confident in representing the charity to a variety of stakeholders, including partners, media, major donors and other supporters; and able to provide effective support to the Board to ensure the organisation has the infrastructure, governance and resources in place to secure long term sustainable funding, develop the resilience of the charity, and deliver high-quality, impactful educational programmes.

For a full job description, please review the Makan Director appointment brief.

RESPONSIBILITIES:

Outreach, Wheelchair Skills and Wider Engagement

· Engage the widest possible range of people with spinal cord injury to sign up for further contact with Back Up, through organising and/or delivering wheelchair skills training sessions and talks for patients and families at the spinal cord injury centre in the region, general hospitals and with other key partners or locations as identified.

· Coordinate, support and manage volunteer trainers who are helping to deliver sessions and talking to patients and families.

· Lead, sustain and develop strong and effective working relationships with a wide range of health professionals and other charity representatives e.g. through presentations, calls and meetings, to ensure that people access seamless support.

Proactive Contact with People Affected by Spinal Cord Injury

· Maintain and support relationships with a large number of people affected by SCI (adults, children and young people and their parents) through regular proactive contact. This could be in person in the spinal cord injury centre, other settings or through events, telephone contact or other interactions.

· Explore their feelings, wishes and needs and provide tailored peer support to help them feel supported, access relevant services from Back Up and elsewhere through proactive referrals, and become more aware of the possibilities of life after SCI.

Networking, Partnerships and Sustainability

· Develop and maintain a map of touchpoints in the region, where people with an SCI will come into contact.

· Develop partnerships, referral routes and signposting processes to develop reach beyond the spinal cord injury centre.

· Develop and manage a network of community ambassador volunteers to support the wider work and sustainability of Back Up through fundraising and other related activities.

· Take a lead on encouraging localised fundraising activity; working towards wider income targets that support ongoing sustainability.

Other Duties and Responsibilities

· Maintaining accurate records on the database.

· Work as a team, consulting with others to ensure you give and receive high quality support.

· Keep Back Up informed of the issues affecting the people you are supporting and of developments at the spinal cord injury centre, general hospitals and other settings.

· Input into team planning and activities.

· Manage the budget relating to activities in your region.

· Help recruit new volunteers as needed to ensure a diverse team representing Back Up.

· Other duties as required by the Regional Outreach & Engagement Team Leader.

The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.

PERSON SPECIFICATION:

Essential:

• Experience of working to support vulnerable people to achieve goals/move forward in life
• Excellent interpersonal skills and ability to relate to people at all levels internally and externally
• Excellent written and verbal communication skills
• High standard of IT including experience of using databases and MS Office
• Self-starter; highly organised, able to drive own workload
• A creative and proactive approach to all areas of work with a 'can do' attitude, in line with the charity's values
• Commitment to delivering a high-quality service
• Respect for confidentiality
• Suitable to work safely and appropriately with children and vulnerable people
• Strong team working orientation with a flexible and adaptable approach to work demands across the whole organisation, a real people person
• Respect for others; able to work in a way that respects diversity and values equality
• Great listener, warmth, empathy, respect for everybody. Able to be non-judgmental and focus on the individual and their needs
• Willing and able to travel and work occasional evenings and weekends including overnight stays
• GCSE Maths and English A-C or equivalent

Desirable:

• Spinal cord injured person or family member
• Experience of working with and supporting volunteers
• Experience of working with people in trauma
• Presentation skills and the ability to manage a group
• Proactive approach to own support needs, health & wellbeing
• An understanding of the needs of people adjusting to life with spinal cord injury

Named in honour of Alan Turing, the Institute is a place for inspiring, exciting work and we need passionate, sharp, and innovative people who want to use their skills to contribute to our mission to make great leaps in data science and AI research to change the world for the better.

ROLE PURPOSE
This role is responsible for the delivery and change management of a portfolio of system‑related initiatives, ensuring best‑practice governance, disciplined delivery, and effective adoption across the organisation. The Digital Change Manager brings strong organisational, planning, and problem‑solving skills, with a solutions‑focused and adaptable approach. They maintain objectivity while navigating complex change and are passionate about delivering digital improvements through well‑managed, transformative initiatives.
A key part of the role is to embed a culture of structured change management while delivering projects within the remit of the Strategic Change Team, ensuring that system enhancements and new implementations drive meaningful improvements to processes, systems, and ways of working.

ABOUT YOU
You are a proactive and solutions-focused professional with strong analytical and problem-solving skills, capable of breaking down complex challenges and delivering practical improvements. You have experience managing projects, including the implementation of AI tools and technical systems such as ERP, CRM, or ticketing platforms, and supporting organisational change. You work confidently with stakeholders at all levels to achieve successful outcomes. You can balance competing priorities, adapt to changing demands, and use evidence to make informed recommendations that enhance services. A good understanding of project management principles is essential for this role.

HOW YOU WILL MAKE AN IMPACT

• Lead effective scoping and project management of core Turing system enhancements and supplementary system and AI tooling implementations, delivering to agreed scope, timelines, and budget.
• Maintain a strategic, high‑level view of project progress and produce clear, insightful reports for senior management.
• Plan and coordinate resources, including task management of assigned project team members.
• Manage relationships with external consultants, vendors, and suppliers to ensure high‑quality delivery.
• Adapt to shifting priorities, evolving project scopes, and unforeseen challenges, providing robust and pragmatic solutions.
• Ensure that change‑related risks are understood and mitigated by stakeholders.
• Apply best‑practice change management methodologies to assess change impact, organisational readiness, and user adoption needs

Please see the job description attached for a full breakdown of the role and person specification.

TERMS AND CONDITIONS
This full-time post is offered on a fixed term basis for 12 months. The annual salary is £55,000 plus excellent benefits, including flexible working and family friendly policies.

EQUALITY, DIVERSITY AND INCLUSION

The Alan Turing Institute is committed to creating an environment where diversity is valued and everyone is treated fairly. We value diversity of background, experience, and perspective, and are proud to be an inclusive employer. We warmly encourage applications from all backgrounds, particularly from groups currently under-represented in our sector. If you feel passionate about this role but don’t meet every single requirement, please apply - we recognise that great candidates may bring strengths beyond the criteria listed.

Interim Financial Accountant

7-Month Fixed-Term Contract
Up to £255 per day
Hybrid – London

Help strengthen the financial foundations of a leading international charity.

Are you a technically strong Financial Accountant looking for an opportunity to make a real impact?

We're partnering with a globally recognised not-for-profit organisation seeking an experienced Financial Accountant to join its Finance team on a 7-month contract. Supporting an organisation with an annual turnover of approximately £35 million, you'll play a key role in maintaining a robust financial control environment while helping drive continuous improvement across finance processes.

This is an excellent opportunity for someone who enjoys combining technical accounting with process improvement, stakeholder engagement and financial control.

The Role

Working closely with the Financial Controller, you will ensure the integrity of financial information, strengthen internal controls and support statutory reporting. You'll also act as a trusted adviser to colleagues across the organisation, helping non-finance stakeholders navigate financial policies and procedures.

Key Responsibilities

• Lead the reconciliation of all balance sheet accounts and resolve outstanding issues.
• Manage intercompany reconciliations and payroll control accounts.
• Maintain the fixed asset register and process depreciation journals.
• Oversee the sales ledger, ensuring accurate reconciliations and reporting.
• Support VAT compliance and statutory reporting requirements.
• Assist with year-end accounts preparation and external audit.
• Produce high-quality balance sheet analysis and identify opportunities to improve financial processes.
• Support budgeting, forecasting and financial planning activities.
• Review financial controls and help implement process improvements across the finance function.
• Provide technical accounting advice to finance and non-finance colleagues.
• Line manage and develop a Finance Administrative Assistant.
• Provide support across the wider finance team as required.

About You

We're looking for someone who is technically strong, analytical and enjoys improving financial processes.

You'll bring:

• A strong background in financial accounting and balance sheet control.
• Experience completing complex balance sheet reconciliations.
• Good knowledge of VAT accounting and financial controls.
• Excellent Excel skills and confidence working with financial systems.
• Experience supporting statutory accounts and external audits.
• The ability to communicate technical financial information clearly to non-finance stakeholders.
• A proactive approach with excellent organisational skills and the ability to manage competing priorities.

Desirable Experience

• Charity or not-for-profit sector experience.
• Knowledge of SORP accounting.
• Experience with financial reporting systems such as JET, Vision or similar.
• Previous involvement in finance process improvement or transformation projects.

Why Apply?

This is an opportunity to join an organisation making a genuine difference on a global scale while working in a collaborative and values-driven finance team. You'll gain exposure to technical accounting, audit, financial controls and business partnering, with the chance to influence how finance supports the wider organisation.

If you're looking for a contract where your technical expertise and eye for process improvement will be genuinely valued, we'd love to hear from you.

About the role

We are looking for an experienced and relationship-focused Senior Foundation & Institutional (F&I) Relationships Officer to join our Fundraising team. You will manage a portfolio of foundation and institutional funders, delivering excellent account management and stewardship while helping to secure continuation and increased funding.

You will play an important role across the full grant lifecycle, from developing compelling applications and donor communications through to reporting, compliance and ongoing relationship management. You will also support new business activity through prospect research, proposal development and funder cultivation, working closely with colleagues across Fundraising, Campaigns and Finance.

About you

You are an experienced fundraising professional with a strong understanding of trust, foundation and statutory funding and a proven ability to develop positive, long-term relationships with institutional donors. You have excellent written and verbal communication skills and can turn complex information into compelling funding proposals, reports and donor communications.

Highly organised and detail-focused, you are comfortable managing multiple priorities, coordinating grant activity and using your initiative to identify opportunities and solve problems. You enjoy working collaboratively across teams, are confident engaging with funders and senior colleagues, and are motivated by securing sustainable funding that enables Global Witness to deliver meaningful change.

Working for Global Witness

Global Witness has a talented team of people worldwide with offices in London, Washington DC and Brussels.

We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation or identity.

We offer an excellent benefits package including a competitive salary and 20 days annual leave (excl. Bank Holidays). We also offer healthcare insurance and policies to support you during key life events.

We have formalised our shorter working week where everyone works 30 hours Monday to Thursday, with Friday off with no impact on full time salary. We operate a hybrid working model which requires at least 2 days in the office.

How to apply

Please send in your CV (max 2 pages) and your responses to the shortlisting questions below to PeopleOps by Midnight GMT Sunday 16 August.

Shortlisting questions

• How have you built and maintained long-term, successful funder relationships? Please outline some of the key elements and tactics you have used to ensure this is done successfully.
• Please provide an example of how you successfully secured a grant from a foundation or institutional funder. (The funder can remain anonymous, but please provide details including size and length of grant, and be clear about the role you played in securing the grant/renewal).
• What do you see as the main challenges in the external fundraising context over the course of the next 12 months for an organisation like Global Witness?

Each question should be 200-250 words.

To help us track your application please use the following in the subject heading of the email: Senior F&I Relationships Officer and please use the following file name protocol for your CV and cover letter: ‘First Name_Last Name_CV’, ‘First Name_Last Name_Coverletter’.

Interview process

Preliminary interviews with be held virtually, date to be confirmed. You will receive the interview questions 1 week ahead of the interview via email to enable you to prepare.

There will be a short writing assignment/test, to be completed alongside the first interview. This will be sent in advance.

At Global Witness, we are committed to making our recruitment process accessible to everyone. If you require any adjustments or support during the application or interview stages, please don’t hesitate to get in touch. We want to ensure the process is an inclusive and supportive experience.

Equality and diversity

We would appreciate your participation in completing our Equality and Diversity Monitoring Form.

Global Witness wants to meet the aims and commitments set out in its Diversity, Equity and Inclusion strategy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce and candidates in encouraging equality and diversity.

About us

We are a long-established UK research institution with charitable status and accounting operations in both the UK and East Africa. With an annual turnover of over £1 million, our finances span two entities and a range of restricted and unrestricted funds, consolidated for reporting. We are looking for a qualified accountant to join us as a contractor in a part-time, ongoing capacity to strengthen the running of our finance function.

The role

Our accountant in the East Africa office handles the day-to-day transactions — raising invoices, recording expenses and paying supplier bills. You will work alongside them, providing the qualified oversight, payment control and monthly discipline that keep the finance function running well, and supporting their development along the way.

It is a varied role that combines hands-on accuracy with oversight and coaching. In practice, you will:

• Support, guide and coach our accountant so that accounting entries are made correctly and consistently, building their skills over time.

• Run payment preparation and approval process in the UK entity, approving payment runs for release by local signatories.

• Financial management of project funds: accounting, expense management, funds transfers and accurate financial reporting.

• Review monthly results and report, examining the Statement of Financial Activities and underlying entries, and tracking performance against budget.

• Own the budgeting process, maintaining and updating the existing annual budget and monitoring it each month, and reporting quarterly to funders.

• Run a reliable monthly close and provide cover for our accountant during leave or absence to keep the accounting running.

• Lead on risk, taking an active interest in risk assessment, management and internal financial controls, working with compliance officer for local regulatory compliance.

• Attend and co-ordinate the finance and development meeting, support Companies House and Charity Commissions returns and updates.

• Administrative support for grant applications and management of these.

Key requirements

• Qualified accountant (ACCA, CIMA, ACA or CIPFA), or a finalist with strong relevant experience.

• Right to work in the UK.

• Proficient in Xero, and either proficient in Joiin or a similar consolidation system such as Hyperion and able to learn it quickly. Familiarity with payment platforms (desirable).

• Sound understanding of payment controls, dual authorisation and segregation of duties.

• Experience of maintaining a budget and reviewing monthly performance against it.

• Detail-focused and hands-on, with the judgement to review, oversee and coach a colleague.

• Charity or non-profit experience is useful but not essential, including experience of managing project funds, expenses and reporting to funders.

What does success look like

In this role, success means:

• Accounting is accurate and correctly recorded across both entities.

• Monthly review and reporting is completed reliably and on time.

• The budget process is mastered and embedded in monthly reporting, with performance tracked against budget categories.

• Dual authorisation of key processes is operating successfully.

• Key processes in both entities are learnt, so you can cover for the East Africa accountant in the event of absence.

• The payment process is smooth, reviewed, and presented to the Director for second approval.

• Risk assessment is formalised and internal financial controls are maintained.

Who it suits

This role would suit an accountant who wants to broaden their range of experience, or an experienced accountant from the commercial or non-profit sector who now wishes to work part-time and contribute to the smooth running of a respected institution.

Our systems

We use Xero for our accounting and Joiin for consolidated reporting. Both are already implemented and stable. Proficiency in Joiin is ideal; otherwise, experience of a similar system and a readiness to learn this software quickly is an advantage.

How to apply

Please send your CV with a short covering note explaining your interest and how your experience fits the key requirements above. We will review applications on a rolling basis and may close early if we find the right candidate.

Do you have a passion for working with people and the ability to empathise with others?

Working as a Night Concierge, you will provide a first point of contact and safeguarding to clients at night. You will be responsible for dealing with emergencies, undertaking regular health and safety checks on patrols, basic cleaning and through monitoring the CCTV system; you will also report incidents or maintenance issues and communicate any concerns or events to the rest of the team.

Birkenhead Street is a 31-bed hostel. There is also one emergency bed space which is used by the Camden Safer Street team to move people directly off the street. Our main client group is homeless people 19+ (male and female) including rough sleepers, ) with varied support needs.  Birkenhead Street is staffed 24/7 with a combination of Project workers, Night workers, Night Concierges and a small Management team.

Shift pattern will be 4 nights on, 4 nights off, 9.30pm-7.30am (10-hour shifts, no break). This will be working alongside a Night Worker.

About you

We are looking for people with good communication skills and an understanding of the issues that affect homeless or vulnerable adults. You will need to be able to interact with clients in a positive and friendly manner, and be passionate about working in a service that supports vulnerable adults. In addition to this;

• You should have a basic level of numeracy and literacy skills and the ability to use your initiative; to identify the appropriate action to take in various situations.
• You’ll also be expected to be punctual, awake and alert at all times during your shift and act with integrity, within our policies and procedures.

You don’t need to have direct experience; above all we are looking for hard-working, committed individuals who have a genuine desire to support people to transform their lives.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am 17th August 2026

Interview and assessments on: 27th August 2026

Location: Central London, hybrid (2 days per week in office, including Tuesday)
Contract: Temporary, until February 2027
Hours: Full-time (35 hours per week)
Salary: £15.98 per hour (+ holiday)
Start Date: ASAP

Prospectus is proud to be supporting our client, a well established international charity, in their search for a temporary Supporter Engagement Coordinator to assist with supporter care. Please note this role will require a basic DBS check due to the management of children's data.

Responsibilities:

• Act as the first point of contact for supporters across phone, email, post and social channels
• Respond to enquiries, resolve complaints and provide high-quality supporter care
• Engage and inspire supporters to deepen their involvement with our work
• Support outbound communications, including thanking and stewarding fundraisers
• Maintain accurate supporter records on the CRM system and log all interactions
• Process requests for information and ensure materials are sent promptly
• Run reports to support supporter engagement and ensure donations are acknowledged
• Share supporter feedback to help improve services and organisational learning
• Work closely with internal teams and stakeholders to deliver a seamless supporter experience
• Identify ways to improve processes and contribute to continuous improvement

Requirements:

• Recent, relevant experience in a similar role in a not-for-profit organisation, with a good working knowledge of database and CRM systems
• Confidence handling enquiries and complaints with empathy and professionalism
• High level of organisation and attention to detail, with the ability to manage priorities and deadlines
• Excellent interpersonal and communication skills, with the ability to build strong internal and external stakeholder relationships
• Collaborative and proactive approach

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Do you have a passion for working with people and the ability to empathise with others?

People experiencing homelessness have some of the poorest health outcomes in society. They often develop advanced illness at a much younger age than the general population and face significant barriers to accessing health and social care. Too many people die without their palliative care needs being recognised or addressed.

We are looking for a compassionate, skilled and motivated individual to join our team as a Complex Needs Worker, supporting people experiencing homelessness who have palliative and end-of-life care needs.

In this role you will:

• Work with clients with palliative care need in partnership with the lead worker, listening to clients’ values and choices, supporting clients to access palliative care and advocating for their choices to be honoured.
• Offer advice and support, both emotional and practical, to staff working with clients with complex and palliative care needs, helping to create a supportive and trauma-informed environment.   
• Identify, develop and maintain external relationships with statutory and non-statutory service providers to increase accessibility to support for clients with palliative care needs.
• Together with the Palliative Care Manager and Complex Needs Team, develop and deliver training sessions to St Mungo’s staff in palliative care and homelessness and other health-related matters. 

About you

The successful candidate will be:

• Experienced in supporting people with complex needs, ideally within homelessness, palliative care, mental health, substance use or another related field.
• Compassionate, resilient and able to navigate complex situations with professionalism and empathy.
• An excellent communicator with strong relationship-building and multidisciplinary working skills.
• Flexible, able to work well on your own, know when to seek support and be willing to travel to a range of different services.

We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

Click the ‘Apply Now’ Button at the top of the page to start your online application form.

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am on 13th August 2026

Interview and assessments on: 25th August 2026

Location: Central London, hybrid (2 days per week in office, including Tuesday)
Contract: Temporary, until December 2026
Hours: Full-time (35 hours per week)
Salary: £15.98 per hour (+ holiday)
Start Date: ASAP

Prospectus is proud to be supporting our client, a well established international charity, in their search for a temporary Supporter Engagement Coordinator to assist with supporter care. Please note this role will require a basic DBS check due to the management of children's data.

Responsibilities:

• Act as the first point of contact for supporters across phone, email, post and social channels
• Respond to enquiries, resolve complaints and provide high-quality supporter care
• Engage and inspire supporters to deepen their involvement with our work
• Support outbound communications, including thanking and stewarding fundraisers
• Maintain accurate supporter records on the CRM system and log all interactions
• Process requests for information and ensure materials are sent promptly
• Run reports to support supporter engagement and ensure donations are acknowledged
• Share supporter feedback to help improve services and organisational learning
• Work closely with internal teams and stakeholders to deliver a seamless supporter experience
• Identify ways to improve processes and contribute to continuous improvement

Requirements:

• Recent, relevant experience in a similar role in a not-for-profit organisation, with a good working knowledge of database and CRM systems
• Confidence handling enquiries and complaints with empathy and professionalism
• High level of organisation and attention to detail, with the ability to manage priorities and deadlines
• Excellent interpersonal and communication skills, with the ability to build strong internal and external stakeholder relationships
• Collaborative and proactive approach

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Would you like to help create a brighter future for nature? 

Wildlife and Countryside Link is a coalition of 97 environmental charities. We are looking for a Policy and Public Affairs Officer to help develop, advocate and win policy improvements for nature, with a particular focus on the marine environment. 

The Government has promised to halt the decline of wildlife and protect 30% of land and sea for nature by 2030. The marine environment is on the frontline of action – how can we restore habitats at the same time as huge investment in renewable energy? How can we restore fish stocks in a way that supports the future of coastal communities? How can we lead the way on reducing the pollution that is blighting our seas?

We are looking for an enthusiastic and dedicated Policy and Public Affairs Officer to help environmental organisations agree bold answers to key questions like these. This role will manage our marine, bycatch and marine mammal working groups to secure ambitious progress of protection and recovery of the marine environment. This is an exciting opportunity to be to work alongside some of the leading experts in marine policy to deliver joint policy that will transform nature at sea.

You will also play a key role in delivering environmental priorities to key influencers in Government and in Parliament. 

So, we are looking for someone with a keen eye for detail, a good networker with the ability to listen and negotiate, and a reasoned and convincing style of written and verbal communication, with a passion for nature conservation.