Jobs in Mayfair

The Senior Community Fundraising & Events Coordinator will play a key role in growing and diversifying Brain Research UK’s community fundraising income and supporter engagement.

Working closely with supporters, volunteers, community groups, and internal colleagues, the post-holder will help develop meaningful relationships, deliver engaging fundraising activities and events, and provide an excellent supporter experience.

The role will also support the planning and delivery of bespoke special events for the charity, working alongside the Events and Community Fundraising Manager on event logistics, supplier coordination, budgeting, and event delivery.

The post holder will be required to source and purchase suitable properties to add to the portfolio and to sell properties no longer required within the aspirations of the business plan and yearly budgets. You'll work closely with Housing Officers and colleagues across the organisation to help ensure suitable housing is available for clergy as they approach retirement, supporting a seamless and well-planned transition.

Working collaboratively with our maintenance partners to ensure smooth service delivery and where necessary, to resolve complaints and other issues as they arise. To work within the budgetary parameters whilst maintaining best practise and value.

This is a 12 month fixed term contract until 30th July 2027.
This role closes for application on 16 June 2026.

We're looking for a kind, compassionate and resilient Support Worker to join our Young people Service in Bracknell. No personal care or experience is required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

This is a fixed term contract for 1 year.

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by Management staff
* Meet customers regularly for support sessions, providing emotional and practical support
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
* Support customers to take care of their living environment, providing emotional and
* practical support to ensure customers enjoy a high-quality accommodation

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
* Approachable and open to others
* Enjoy working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure
* their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible in work roles
* Open to feedback and good insight into self development

What you'll bring:
Essential:
* Good Listening and Communication skills
* Good organisational skills § Ability to learn and develop within your role
* Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
* Good standard of English and Maths
* Good standard of IT skills

Desirable:
* Experience working in mental health customer group
* Experience of working within supported housing environment
* Experience of working as a support worker or similar role
* Experience of working with multi disciplinary teams

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

Are you an experienced fundraising professional with a passion for creating meaningful impact?

At NYAS (National Youth Advocacy Service), we are dedicated to making a lasting difference to the lives of children, young people and adults at risk. We believe every child and young person deserves to have their voice heard, especially when decisions are being made about their future. Our work supports and empowers those navigating care systems, family courts and other challenging circumstances across England and Wales.

Location: Home-based with flexible/ agile working options, with access to NYAS office locations in Birkenhead, Birmingham, and Cardiff. This role also requires occasional travel to NYAS offices and other locations when required.

About The Role

We are seeking an ambitious and motivated Fundraising Manager, working 35 hours per week, to join our Growth and Partnerships team. Working closely with the Head of Growth & Partnerships, you will play a key role in delivering and developing NYAS’s fundraising strategy, helping to grow and diversify income across trusts and foundations, corporate partnerships, community fundraising and individual giving.

This is an exciting opportunity for an experienced fundraiser who enjoys both strategic and hands-on work. You will lead and support a team of fundraising professionals, overseeing high-quality funding applications, donor stewardship and income generation activity while ensuring fundraising activity aligns with NYAS’s mission, values and organisational priorities.

You will manage a varied fundraising portfolio, helping to build strong relationships with funders and supporters while identifying opportunities to increase sustainable income. Working collaboratively across the organisation, you will help develop compelling cases for support, funding proposals and impact reports that demonstrate the difference NYAS makes to vulnerable children, young people and adults.

The role also involves maintaining oversight of fundraising systems, pipelines and reporting, ensuring activity is compliant, well-managed and aligned to fundraising best practice.

About You

We are looking for a skilled fundraising professional with experience securing income from a range of fundraising streams, including trusts and foundations, corporate partnerships, community fundraising and/or individual giving.

You will have excellent written communication skills and experience producing persuasive funding applications, reports and donor communications. You will also have strong organisational skills, the ability to manage multiple priorities and experience supporting or supervising others within a fundraising environment.

You will be confident building relationships with internal and external stakeholders and able to use data and insight to inform fundraising activity and demonstrate impact. Experience using CRM systems and fundraising platforms is essential, alongside a good understanding of fundraising regulations and best practice.

You will demonstrate NYAS’s values of Collaboration, Accountability, Respect and Empowerment in your approach to work and share our commitment to supporting children, young people and adults at risk.

Benefits

NYAS offers a range of benefits to employees, including:

• Agile working arrangements
• 26 days annual leave increasing to 30 days plus bank holidays
• Blue light discount card
• Pension scheme
• Employee Assistance Programme (EAP)
• Learning and development opportunities
• Supportive and values-led culture
• The opportunity to directly contribute to improving the lives of children, young people and adults at risk

How to Apply

To apply for this role, please submit your application via the NYAS website.

Your application should evidence, using specific examples, how your skills and experience meet the criteria set out in the person specification within the job description in the recruitment pack, which is available via our website vacancy page.

Important Information

• Interviews are expected to take place between 1st–3rd July
• We reserve the right to close this vacancy early once a high volume of applications is received
• Proof of eligibility to work in the UK will be required as part of the recruitment process
• References will be taken in line with safeguarding requirements
• NYAS operates robust safeguarding procedures to protect the children, young people and adults at risk we work with.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people and adults across England and Wales are fully respected, represented and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people and adults who are often reliant on statutory services, suffering the negative impact of cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure they receive the services they need and that their voices are heard.

We are an equal opportunities employer and are committed to creating an inclusive environment. NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

NYAS is proud to be a Disability Confident Employer and guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change lives.

Location: Victoria, hybrid (2 days per week in office)
Contract: Temporary, initial 3 month contract with the possibility to become permanent
Hours: Full-time, 35 hours per week
Salary: £43 per hour plus holiday (£78,500 salaried equivalent)
Start Date: ASAP

Prospectus is delighted to be supporting our client in their search for an experienced Senior Finance Partner to provide high‑level financial support across a portfolio of charitable trusts. This is an excellent opportunity for a confident, detail‑driven finance professional to step into a broad and influential role within a highly respected trust group.

Responsibilities:

• Maintain complete and accurate accounting records for a portfolio of charitable trusts.
• Produce timely financial reporting, including financial summaries, cashflows, budgets and forecasts for trustees and senior stakeholders.
• Lead and oversee reconciliations, controls, VAT returns, annual reports, and audit preparation.
• Act as an authorised signatory and manage cashflow, payments, and investment fund movements.
• Support trustees and executives with financial insight, governance information, and due‑diligence processes.
• Manage investment portfolio data, liaising with advisors and investment managers.
• Provide financial support for direct and impact investments.
• Contribute to strengthening governance, compliance, systems, and continuous improvement across the finance function.
• Mentor junior finance colleagues and support the wider Finance Director and team.

Requirements:

• Qualified accountant (ACA, ACCA, CIMA or equivalent) or demonstrably qualified by experience.
• Significant experience in charity or commercial finance, with confidence managing complex financial workflows.
• Strong experience producing statutory accounts, management reporting, cashflows, and analysis.
• Excellent understanding of financial controls, governance, and charity regulatory requirements.
• Experience with investment portfolios or grant‑giving environments (desirable).
• Advanced IT skills, particularly Excel and financial systems.
• Exceptional communication skills with the ability to build trust with senior stakeholders.
• Highly organised, proactive, and able to manage multiple deadlines with accuracy and independence.

Applications will be reviewed on a rolling basis, so if you're interested in the role, please apply ASAP by submitting your CV in Word format.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments at any stage of the process, please let us know.

Supporter Care Coordinator
Hybrid - minimum 1 day in the office (Thursday)
£14.27 per hour + holiday pay
3 month contract

I am delighted to be working with a national disability charity to recruit a Supporter Care Coordinator.

This role sits within the Mass Fundraising and Engagement team, ensuring supporters receive an excellent experience every time they interact with the charity. The Supporter Care team acts as the first point of contact for donor and supporter enquiries, providing helpful, professional and timely support.

This is a varied and fast-paced role involving supporter communications, donation processing and fundraising administration.

Key responsibilities

• Respond to supporter enquiries via phone, email and post
• Handle inbound and outbound supporter calls
• Process telephone and postal donations
• Support donation banking, thanking and financial reconciliation
• Assist with in memory and fundraising events administration
• Manage complaints and complex queries sensitively
• Process supporter amendments or cancellations from third-party agencies
• Maintain accurate records on the CRM database

About you

• Experience in a customer service or supporter care role
• Confident handling enquiries by phone, email and written correspondence
• Experience managing complex queries or complaints
• Strong attention to detail and accurate data entry/database experience
• Ability to prioritise and multitask in a busy environment
• Excellent written and verbal communication skills

Desirable:

• Experience in a charity or fundraising environment
• Knowledge of Microsoft Dynamics (D365)
• Awareness of GDPR, Gift Aid or fundraising regulations

If you have the required experience and can start immediately, please apply without delay as applications will be reviewed on a rolling basis. 

Please note: due to the high volume of applications, we will only be able to contact candidates whose CVs have been shortlisted.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.

Senior Institute Administrator (Temporary) £24.45 per hour | Central London | Approx. 3 months

At TPP, we’ve supported charities and membership organisations for 30 years, placing experienced professionals into roles that keep services and operations running smoothly.

We are currently recruiting for a Senior Administrator to join a busy Institute team, supporting senior stakeholders and key organisational activity.
The opportunity This is a high-level administrative role, suited to someone who is confident working with senior stakeholders and taking ownership of complex coordination across projects, meetings and operations.

You will play a key role in ensuring work is delivered efficiently, accurately and to a high standard.

Key responsibilities

• Providing dedicated support to senior stakeholders, including diary and travel management
• Coordinating meetings, committees and events from planning through to completion
• Preparing agendas, producing detailed minutes and tracking actions
• Managing recruitment administration and interview processes
• Maintaining financial records including budgets, invoices and expenses
• Supporting delivery of projects, tracking risks, dependencies and progress

About you

• Proven experience in a senior administrative / executive support role
• Experience supporting senior leaders or heads of function
• Strong organisational and prioritisation skills
• High attention to detail and accuracy
• Confident communicator with a professional approach
• Strong Microsoft Office skills

Additional details

• Based in Central London
• Close to Oxford Circus and Bond Street
• Hybrid working 2-3 days per week in office
• Full-time, approx. 3 months
• Immediate start required

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Role:

This is a pivotal moment for Dialogue Earth. As news organisations continue to retreat from climate coverage and the funding landscape for independent journalism becomes more challenging, we are looking for a Director of Development who can help us strengthen existing funder relationships, build new partnerships and shape our funding strategy for the years ahead.

You will work closely with the CEO, senior colleagues, and trustees to develop a clear funding strategy, identify new opportunities, lead high-quality proposals and ensure funders understand the value and impact of Dialogue Earth’s work.

The Director of Development will be a key member of the senior management team, and share responsibility for delivering Dialogue Earth’s mission. 

What we are looking for:

Essential

• Commitment to our mission – the search for shared global solutions to climate change and the environmental crisis. 

• Dedication to our values of openness, dialogue, ecological and informational integrity, and justice. 

• Significant senior leadership experience in partnerships, philanthropy or income development, with a strong and demonstrable track record of securing and growing funding from a range of sources. 

• You will possess both strategic insight and hands-on experience, be networked across the charitable funding sector, and combine commercial thinking with a deep understanding of the NGO and fundraising landscape.

• Strategic judgement and strong relationship-building skills, with the ability to communicate clearly, analyse complex information and influence a range of stakeholders.

• A proactive and collaborative approach, with the ability to navigate complex funding landscapes and deliver against ambitious targets.

Main responsibilities: 

• Develop and execute a clear income growth strategy with defined targets, milestones, and measurable outcomes.

• Oversee the development of an updated funding pipeline.

• Lead and develop Dialogue Earth’s small focused fundraising team with clear objectives and accountability.

• Lead on Dialogue Earth’s engagement with existing and potential funders.

• Ensure funding reports are prepared and delivered on time.

• Lead on the submission of funding proposals, ensuring they are in line with editorial priorities and budgeted appropriately.

• Provide strategic oversight of key income generating events, ensuring they are leveraged effectively to cultivate and secure high value support.

• Support Trustees to act as effective ambassadors and introducers.

• Contribute actively to the senior management team, ensuring fundraising is embedded within wider organisational strategy and decision making.

Essential experience, knowledge and skills: 

• Proven track record of securing significant funding commitments.

• Experience of creating an organisational fundraising strategy and enacting a strategic plan

• Experience building and converting a strong major donor pipeline, including multi-year commitments.

• Demonstrated ability to lead high value partnership or funding conversations and personally secure significant commitments.

• Experience setting and delivering against ambitious income growth targets.

• Experience of leading and developing a small team 

• Experience of contributing as part of a senior management team, with the ability to help shape organisational strategy 

• A natural relationship builder, able to establish trust quickly and sustain long term partnerships with high value supporters.

• Comfortable with accountability and transparent performance measurement.

• Self-aware, pragmatic, and calm under pressure.

• Demonstrates alignment with the values of Dialogue Earth and a commitment to collaborative, high-performance working.

Entelechy Arts is seeking to better reflect the communities we work with​​. This means we want the people that run the organisation to have personal experience of the disabling barriers that many of our community face, and who understand the systems we seek to change​​. 

This role will require passion for social justice and advocacy for many of the most marginalised people in our society. If you self-define as d/Deaf or Disabled and have lived experience of the challenges facing our communities, then please get in touch. 

This is an opportunity to work with our members, our team, our board and our community of artists to help drive our ambitions forward. We will be flexible around your ​​support needs and workplace access requirements. We are open to considering co-leadership proposals, so long as at least one person has the lived experience detailed above. 

What you can bring:

You do not need to meet everything on this list (we will provide support for learning new skills), you just need ideas, energy and lived experience.

● A deep understanding of and advocacy for the power that creativity can have in transforming people’s lives.

● Commitment to collaboration with a core team of 8 staff and key freelancers to cocreate Entelechy’s vision.

● Passion for fundraising, identifying funding opportunities and new sources of income.

● Ability to work with a diverse board of trustees and wide range of funders.

● Knowledge of the creative health world, and drive to build relationships with other arts organisations, charities, and service providers.

● The desire to build confidence (your own and the team’s) and to hold overall responsibility for all aspects of the organisation and its representation externally.

Deadline:

Monday 29th June at 5pm

Salary: 

£52,000 (£65,000 per annum, pro rata 4 x days per week). 

Benefits include 25 days annual leave pro rata, and workplace pension. 

Start date: 

We know that changing jobs, relocating, or making life changes can take time, so we are flexible with a start date​.​ 

Operations Coordinator (maternity leave cover)​

We are recruiting a fixed term Operations Coordinator (maternity leave cover) to join our team. This role will be responsible for coordinating our Finance and HR administration as well as providing Executive Assistant support to the Director.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol,
• have experience of Finance and/or HR coordination, with excellent organisation skills
• have excellent time-management, attention to detail and be a skilled and effective communicator, both in writing and orally, with a range of people and agencies
• be proactive, self-motivated and confident to take initiative
• enjoy working as part of a small and busy team

The Job description, person specification and application form are available below. 

If you have any questions, please contact us using the HR email address in the application form and please share with anybody you think might be interested in joining our brilliant team!

• Closing date: Tuesday 30th June 2026 
• Interviews: Wednesday 22nd July 2026
• Start date: Week beginning 7th September 2026

Resource Planning Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Resource Planning Manager 

Location UK wide 

£49,287 per annum (pro rata for part time) 

Ref: 171REC 

Part Time 22.5 hours per week – we are happy to talk flexible working 

Base: Hybrid with the opportunity to work from your nearest Walk Wheel Cycle Trust Hub 

Contract: Permanent 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Delivery/ Delivery Coordination Office 

As the Resource Planning Manager, you are responsible for understanding how work is carried out across the Trust. This includes looking at activities, processes, projects and programmes to make sure the right people and resources are available when needed. 

Your main focus at the start will be on the Delivery directorate. In this area, you will design a clear and practical resource management approach that helps managers plan and use resources more effectively. 

You will also work with teams across the whole Trust. Your role is to make sure each team receives the support and resources they need in a timely and efficient way, so that work can be completed smoothly and without unnecessary delays. 

What You’ll Be Doing 

• Develop clear and practical processes and procedures that support teams in sharing resources effectively. This means making sure people, skills and tools can be used across different programmes and teams in a coordinated and efficient way, helping to avoid gaps or duplication. 

• Lead on embedding the Access Resource Planner across the Walk Wheel Cycle Trust. You will act as the main point of contact for the system and support others in using it effectively, helping to ensure it becomes a trusted and widely used tool. 

• Designing simple and effective processes that reduce waste, improve efficiency, and minimise delays caused by resources not being used well. This will help projects run more smoothly and avoid common challenges that slow progress. 

• Track and report on how resources are used. By looking at past decisions and identifying patterns or trends, you will support better planning and forecasting for future projects. 

• Design and put into place a clear resource management framework. This framework will guide how resources are planned, allocated and reviewed, helping teams work in a more coordinated and consistent way across the Trust. 

This role would be ideal someone who likes bringing structure and clarity to complex work and enjoys understanding how different pieces fit together. It would suit someone who enjoys working collaboratively across teams, and feels motivated by improving how things are organised so that work runs smoothly and efficiently. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• Experience of Reporting on precision and consistency in allocation and utilisation.  

• Experience of change management, leading and supporting teams and organisations through change.  

• Resource management best practice and project management tools and practices   

• Strong Analytical and problem-solving skills to make effective resource decisions ensuring the highest efficiency possible.  

• Excellent stakeholder communication skills, enabling efficient and effective communication channels.  

• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees 

• Option to buy an extra week of annual leave (pro-rata for part-time employees)  

• Paid volunteer days to support causes you care about 

• Free, confidential support service available 24/7 

• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays. 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust  

• Bike, computer and season ticket loans  

• Discount benefits  

• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London). 

• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay  

• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 12 June 2026 

• Interviews will be held via Microsoft Teams during the week of 29 June 2026. To apply, please complete our online application form.

• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community. 

• Adjustments are available throughout the application process. 

We're looking for a kind, compassionate and resilient Support Worker to join our Young people Service in Bracknell. No personal care or experience is required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

This is a fixed term contract for 1 year.

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by Management staff
* Meet customers regularly for support sessions, providing emotional and practical support
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
* Support customers to take care of their living environment, providing emotional and
* practical support to ensure customers enjoy a high-quality accommodation

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
* Approachable and open to others
* Enjoy working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure
* their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible in work roles
* Open to feedback and good insight into self development

What you'll bring:
Essential:
* Good Listening and Communication skills
* Good organisational skills § Ability to learn and develop within your role
* Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
* Good standard of English and Maths
* Good standard of IT skills

Desirable:
* Experience working in mental health customer group
* Experience of working within supported housing environment
* Experience of working as a support worker or similar role
* Experience of working with multi disciplinary teams

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.

We are currently transitioning from outsourced technology consultancy to in-house technology support and are looking to recruit a Director of Technology to transform the way we gather, manage and work with data across the organisation, reviewing and reshaping the core platforms that hold our donor, income, financial and people data.

Reporting to the Chief Executive key priorities of the role include:

• Leading the development and implementation of our technology, digital, AI and data strategy
• Identifying how technology and data management can best support all aspects of our organisation
• Strengthening confidence and capability in the effective use of technology and data, by identifying learning needs, helping to train colleagues and supporting the adoption of new systems to drive sustainable change.
• Advising the Senior Leadership Team on technology-related opportunities, risks and prioritisation.
• Identifying where improvements in systems integration and data flow optimisation are needed, proposing and agreeing solutions and leading on implementation
• Conducting a formal review of our CRMs, identifying alternatives and agreeing solutions with key stakeholders, leading on procurement, implementation and migration of any solutions.

You should have:

• Proven technical expertise and experience at a senior level, or a strong step-up candidate ready for a leadership role
• Strong background in IT infrastructure & business-driven data management.
• Proven track record of leading a major systems migration or platform consolidation end-to-end
• Daily use of AI productivity and automation tools (e.g. Claude, Microsoft Copilot) with a clear view on practical applications for a charity of WJR's scale.
• Practical DevOps and cloud experience, including servers, networking, security, Linux/Unix, and Azure.
• Experience with Data Visualisation, warehousing and database technologies (e.g. Tableau, Power BI, Looker, BigQuery, Microsoft Fabric, PostgreSQL and MySQL)
• Knowledge of Data Privacy, Data Security, and Compliance regulations (GDPR).
• Excellent verbal and written communication skills including the ability to translate complex technical terminology for non-technical stakeholders.
• Strong analytical and problem-solving skills.
• A commitment to and empathy with the work and values of World Jewish Relief.

Benefits

We offer a range of benefits including:

• 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
• Enhanced maternity & paternity pay
• Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
• Season ticket / travel to work loan
• Cycle to Work Scheme
• On Friday the office closes at 3pm
• We encourage flexible working and offer a range of flexible working options.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

How to apply

Please upload your CV and a cover letter which demonstrates your suitability for the role by answering the following question:

· Why does this role appeal to you and how do you meet the criteria in the person specification?

The Training Trainer supports the Training Manager in the design and delivery of specialist, evidence-informed trainings programmes for professionals supporting bereaved children, young people and parents across health, social care, community, voluntary and private sectors.

Using trauma-informed, evidence-based content delivered through both digital platforms and in-person, the role ensures professionals have practical tools to identify, respond to, support and/or refer bereaved children, young people and parents.

Main Responsibilities

• Working collaboratively with the Training Manager, external facilitators and the team’s administrator to co-ordinate training requests responses.
• Working with the Training Manager and colleagues, support the design of training programmes tailored to the needs of the training delegates.
• Deliver the organisation’s professional training packages online and/or face-to-face as required.
• Work with the team to ensure efficient flow of processes and procedures.
• Research key areas in need of bereavement training packages.
• Be an ambassador for the need for bereavement continued professional development and training across all health, social care, community, voluntary and private sector professions.
• To form key relationships with individuals and organisations to promote off-the-shelf training as well as bespoke trainings.
• To work with the team to develop new training programmes and content.
• Work with the Marketing and Communications Team to promote training programmes.
• Collaborate with the team to develop and review feedback framework to evaluate the training.
• Use feedback to improve the current training offer and identify gaps.

 Communication and Relationships

• Build and maintain effective relationships with health, social care, community, voluntary and private sector professionals across the UK.
• Act as an ambassador for key training programmes, promoting values of empathy, inclusion and best practice in bereavement support.
• Collaborate closely with the Training Manager, colleagues and the Training Administrator to co-ordinate training requests and ensure a seamless client experience.
• Engage with internal teams, including Marketing and Communications, to publicise training offers and strengthen audience reach.
• Work proactively to establish and nurture key relationships with external networks, commissioners, and organisations to increase awareness and uptake of training programmes.
• Communicate sensitively and confidently when delivery content that may evoke emotional responses, ensuring a safe and supportive training environment.
• Demonstrate and promote the organisation’s values and culture through all forms of communication, behaviours and professional relationships.

Knowledge, Training and Experience

• Strong presentation, facilitation and communication skills, adaptable to a variety of audiences.
• Contribute to the creation of bespoke training programmes or training sessions as well as to the development of new training packages.
• Develop and adapt training content for both in-person and digital delivery using a variety of digital platforms.
• Demonstrate a robust understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, and adults, including families.
• Demonstrate a high level of understanding of the organisation’s evidence-based tiered service model.
• Participate, and where appropriate, lead on training consultations to formulate an assessment of training needs.
• Use outcome measures and/or feedback tools to monitor progress, evaluate the impact of delivery, and reflect on own practice.
• Adhere to legislation and statutory guidance related to Safeguarding Children and Young People and Safeguarding Adults at all times.
• Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective delivery.
• Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities.

Analytical and Judgement Skills

• Assess training needs through consultation, feedback and sector research to inform targeted content development with the support of the Training Manager.
• Evaluate participants’ feedback systematically to review the quality, relevance and impact of training’ identify areas for improvement and gaps in provision.
• Exercise sound judgement when responding to sensitive disclosures or emotionally charged discussions during training, ensuring appropriate support and signposting.
• Apply analytical thinking to review emerging issues in bereavement, end of life, palliative care, mental health and wellbeing, to guide future training design.
• Recognise and manage situations that involve ambiguity, uncertainty, or emotional intensity, drawing on supervision and established frameworks for professional support.
• Apply a trauma-informed and developmentally appropriate lens to training development and delivery, ensuring sensitivity to cultural, social, and contextual factors influencing grief.
• Ensure accurate, timely, and meaningful data recording and reporting to inform service evaluation, and organisational performance monitoring.

Planning and organisational skills

• Prepare thoroughly for assigned training sessions, ensuring all materials, technology and resources are ready in advance.
• Deliver training sessions to time and quality standards, managing transitions between content, activities and Q&A smoothly.
• Deliver a suite of training packages online and/or face-to-face as required, adapting content to meet specific delegate needs as needed.
• Contribute to the design and maintenance of robust systems and workflows that support the smooth flow of processes from enquiry to evaluation.
• Research new areas of bereavement training need and contribute ideas for the development of new programmes and resources.
• Collaborate with colleagues to maintain and refine the evaluation and feedback framework, drawing on insights to drive continuous improvement and suggesting improvements to the training offer.
• Manage time effectively across multiple projects and priorities, working flexibly to delivery high quality outcomes within deadlines.
• Maintain accurate, up-to-date documentation in accordance with confidentiality, data protection, and statutory requirements.
• Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness.
• Provide cover and support for team members when needed.

Qualifications & Training

Essential

· Relevant professional qualification in working in education, training or learning

· Evidence of ongoing professional development and commitment to continuous learning

· Training in bereavement, grief and trauma informed practice

 

Experience

Essential

· At least three years’ recent experience (in the past six years) of delivering training to professionals

· Experience of facilitating group work

· Experience of planning and designing training programmes

· Experience of liaising with and working alongside organisations that support children, young people and/or adults

· Experience of working with vulnerable communities

· Experience of delivering training using a digital platform

· Demonstrable experience of safeguarding children, young people and vulnerable adults and an ability to practise in a way that promotes this

· Experience of working collaboratively with multi-agency professionals

Desirable

· Experience of working within a bereavement, palliative care of mental health setting

· Experienced in using outcome measures to evaluate practice

Person Specification

Skills & Knowledge

Essential

• Demonstrate a strong understanding of bereavement, grief, loss, trauma, and their psychological and developmental impact on children, young people, parents and families
• Knowledge of current research, theories, national frameworks, and NICE guidance related to bereavement and children’s mental health
• Empathetic, compassionate approach
• Proven ability to design, deliver and adapt bereavement training effectively through digital platforms, maintaining engagement, safety and impact
• Excellent communication and interpersonal skills, with the ability to engage sensitively with stakeholders while maintaining professional boundaries at all times
• Consulting mindset with the ability to quickly assimilate information and to translate this into potential solutions and ways of working
• Awareness of safeguarding legislation, policies, and procedures
• Understanding of information governance, confidentiality, and data protection requirements
• Understanding of equality, diversity, and inclusion within practice
• Emotional maturity, stability and resilience with a strong commitment to self-care and the ability to seek support and guidance when difficulties arise in the course of work

Benefits

• 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
• TOIL for our hours work.
• Contributory pension scheme.
• Company sick pay.
• Employee Assistance Programme.
• Life assurance.
• Training loans.
• Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 16th June 2026 at midnight

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

For further details on the interview process, please refer to our recruitment pack.