952 Jobs in Merton

The Accounts Receivable Controller plays a key role in the financial management of the School, ensuring the accurate and timely billing, reconciliation, and collection of all tuition, transport, financial aid, after-school, and extracurricular fees. The role manages billing and collection processes for over 900 families and partner organisations, ensuring data accuracy, financial compliance, and an exceptional level of customer service.

This position supports approximately £50 million in annual tuition and related income and requires a detail-oriented, technology-savvy, and proactive professional capable of operating efficiently in a fast-paced, deadline-driven environment.

Key Responsibilities

Billing and Data Management

• Manage end-to-end billing for tuition, transportation, financial aid, after-school programs, and all ancillary charges for the School and its subsidiary.

• Maintain accurate family and student billing records in the school’s finance and student information systems (Microsoft Dynamics Business Central).

• Collaborate with Admissions, and departmental administrators and other internal stakeholders to ensure timely updates to student and fee data.

• Generate, review, and distribute invoices within strict deadlines; ensure compliance with Accounting and VAT regulations as well as school policies and contractual obligations.

• Monitor and reconcile data between finance, admissions, and student databases to ensure billing integrity.

• Prepare and maintain accurate audit trails for all transactions.

Collections and Customer Relations

• Manage the collection of fees and ensure that payments are received in line with the School’s terms and conditions.

• Communicate effectively and empathetically with parents, companies, and sponsors regarding outstanding balances.

• Negotiate payment plans where appropriate, maintaining professionalism and discretion when dealing with sensitive personal circumstances.

• Work collaboratively with the Finance Manager and Director of Finance & Operations to review overdue accounts and agree on next steps.

Reconciliation and Reporting

• Perform regular reconciliations between the fees ledger, bank accounts, and other sub-ledgers.

• Analyse billing and cash flow trends; prepare reports for management, auditors, and the Board as required.

• Produce insightful analytical reports on billing to assist in long-term financial planning.

• Support external audits and provide all necessary documentation related to fees and revenue.

Systems, Innovation, and Process Improvement

• Utilise financial systems effectively; identify opportunities to improve automation, reporting accuracy, and user experience.

• Contribute to digital transformation initiatives such as online payment platforms, automated invoicing, and data analytics tools.

• Ensure compliance with relevant UK financial, consumer, and data protection legislation, including GDPR, Consumer Credit Act, and HMRC guidelines.

• Maintain awareness of Anti-Money Laundering (AML) regulations and apply appropriate due diligence when processing and verifying payments from individuals and organisations.

• Identify and escalate potential compliance or irregular payment concerns to the Director of Finance & Operations.

• Develop and document best practices and standard operating procedures to ensure efficiency and consistency.

Teamwork and Collaboration

• Work closely with colleagues across Finance, Admissions, Operations, and Academic departments.

• Provide support and training to other team members on billing processes and systems.

• Contribute to a culture of continuous improvement, collaboration, and customer service.

Qualifications and Experience

Essential

• A professional qualification in the accounting and finance field or equivalent.

• Substantive experience in an accounting, billing, or accounts receivable role.

• Proficiency with financial management systems (e.g. Business Central, iSAMS, Sage, or similar).

• Advanced Excel and data reconciliation skills.

• Strong understanding of financial controls and internal audit practices.

• Awareness of Anti-Money Laundering (AML) principles and responsibilities.

• Excellent interpersonal and cross-cultural communication skills.

Desirable

• Experience in the education sector, particularly within an international or independent school.

• Familiarity with financial aid administration, bursaries, or corporate billing.

• Experience managing large account portfolios (500+ customers).

• Knowledge of UK accounting standards and charity finance compliance.

Key Competencies and Attributes

• Accuracy and Attention to Detail: Ensures precision and reliability across all financial processes.

• Technological Proficiency: Experienced with finance software, databases, and advanced Excel functions.

• Analytical Thinking: Able to interpret and reconcile complex financial data.

• Communication Skills: Strong written and verbal communication, with diplomacy and cultural sensitivity.

• Deadline Management: Works efficiently under pressure, meeting strict billing and reporting deadlines.

• Compliance Awareness: Understands financial, AML, and data protection responsibilities.

• Team Player: Collaborative, supportive, and approachable.

• Initiative and Innovation: Continuously looks for ways to improve processes and customer experience.

We're looking for a Volunteer Coordinator who's good with people and good at organising them - someone who can recruit, train and keep in touch with the volunteers who make FFLAG's support possible.

Are you someone who enjoys building relationships and helping people do their best work? This role is about making sure FFLAG's volunteers - most of them parents of LGBT+ children themselves - feel properly recruited, trained and supported.

About FFLAG

FFLAG is a national voluntary organisation and registered charity and is the UK's longest established parent support charity in the LGBT+ sector. Our history began in the grassroots parent helplines of the 1960s, grew through the 1980's and 90's as we supported anxious parents and fought against the discrimination of Section 28, becoming a formally registered charity in 2000.

Our work sounds simple, but it is life changing. We help parents and families understand, accept and support their lesbian, gay, bisexual, non-binary and transgender family members with love and pride.

We offer a range of support options spanning 1-2-1 online and helpline support services to a UK-wide monthly group Zoom meeting and face to face local groups. We also have an extensive collection of online resources and guides. We attend as many Pride events as we can and our work supports thousands of people every year. This support is provided by an active base of FFLAG volunteers who are parents of LGBT+ children themselves, supported by other volunteers and allies.

What this job is all about

As Volunteer Coordinator, you'll make sure FFLAG's volunteers are properly recruited, trained and supported, so they can continue doing this work well. Reporting to the Operations Manager, you will:

• Identify what volunteers FFLAG needs, then recruit, induct and train them, including DBS checks and references

• Maintain training, the volunteer handbook and the Code of Conduct up to date

• Maintain regular contact with volunteers, so they stay engaged, safe and supported

• Act as FFLAG's Safeguarding Lead, providing regular supervision to support volunteers

• Keep accurate records, liaise with Trustees, and report on volunteer activity to the Board

• Be a member of the Services and Support Committee

• Provide support to the Operations Manager with events, as required

What are the skills and attributes you will need?

This role needs someone who's organised, approachable, and motivated by helping people do well - but it also needs real, hands-on experience of volunteer coordination from day one, since it's a small, part-time role with no one else to lean on for this work. We're specifically looking for candidates who can point to evidence of previous experience in:

• Recruiting, training and supporting volunteers in a paid or voluntary role

• Keeping volunteers engaged and retained over time

• Handling safeguarding matters sensitively and appropriately

• Working independently and comfortably in a remote-working setup

• A genuine interest in equality, diversity, and the LGBT+ community

Please note: this role isn't suitable as a first step into volunteer management - we're looking for candidates who already have relevant, demonstrable experience in this area.

Why join us?

It's a chance to play a hands-on role at a charity with a long history of supporting parents and families, helping the volunteers who in turn support thousands of people every year. It's part-time, flexible and home-based, with 30 days annual leave plus bank holidays (both pro rata), and a pension in place.

How to apply

Click the CharityJob Apply button below. You'll be asked to submit a CV and answer a few screening questions about your experience.

Closing date for applications is Friday 25th September

Note for Applicants

Thank you for your interest in joining our team! To help us keep our recruitment process fair and organised, please submit all applications and questions through the CharityJob platform using the 'Apply' button.

Our phone lines and general inbox are reserved exclusively for individuals accessing our vital support services, so our team won't be able to transfer recruitment calls or accept CVs directly. We truly appreciate your understanding and cooperation in keeping our support lines open for those who need them most. We look forward to reviewing your application on CharityJob!

Our Organisation

The Football Association (The FA) is the governing body of football in England. We are responsible for promoting and developing the game at all levels; from grassroots through to the professional game, The FA Cup and the England Teams, and we have two world class assets: Wembley Stadium and St. George's Park.

Our vision is to inspire positive change through football; our national game that breaks down barriers and unites people from very different backgrounds. Today, we are the governing body of a national community that includes more than 15.7 million football participants, almost 30 million fans and more than 90,000 grassroots teams.

At The FA mental health and wellbeing is a core enabler of everything we do, personally and professionally, on the field and off the field, in how we perform, deliver, and navigate the world around us.

The Role

As an organisation we are increasingly responding to a range of complex mental health related cases that often involve ethical, psychosocial, and occupational challenges that impact individuals as well as presenting, in some cases, increased organisational risk. As we continue to evolve our internal support structures, we recognise the value that an independent expert panel will bring.

The purpose of the Independent Mental Health Expert Panel (IMHEP) is to bring together specialists to provide independent multidisciplinary oversight, consultation, reflective supervision and expert guidance regarding complex mental health cases. The focus of the panel is to support our internal workforce of c.1000 colleagues, for whom we have a duty of care to support and protect mental health and wellbeing.

We are looking for individuals with a strong passion for delivering human centred, multidisciplinary mental health care, and a broad knowledge of the mental health challenges faced by individuals working in high performance sport cultures. We are seeking individuals with a sound understanding of the modern game of football in its various forms, and who have a comprehensive working knowledge of the most up to date policy and research progressions in their respective field.

Key Accountabilities

As a member of the IMHEP you will be required to:

• Provide twice yearly independent expert case consultation for the Mental Health and Wellbeing (MH&WB) and HR teams
• Improve quality and consistency of internal case management
• Strengthen safeguarding and risk management
• Ensure the safety of, and ethical practice by, internal practitioners and the organisation
• Identify common themes and learning opportunities
• Support the MH&WB and HR teams (and in some cases line managers) in managing particularly complex cases (where such support is requested by the MH&WB and HR teams)
• Offer advisory recommendation, observation and learning
• Where appropriate support psychologically informed governance and policy

The panel will offer recommendation only and The FA retains operational, legal, clinical, safeguarding and managerial accountability for all decisions.

The MH&WB team will be responsible for coordinating the panel, chairing meetings, recording and securely storing/sharing relevant information, and remain accountable for all case related decision making.

There will be two formal meetings per year where a selection of complex cases will be taken to the panel for review and discussion. Examples of selected cases might include:

• High-risk mental health concerns
• Suicidality or self-harm concerns
• Repeated safeguarding concerns
• Complex interpersonal challenges or behavioural risk
• Significant psychological or emotional trauma
• Ethical uncertainty
• Multidisciplinary or cross function conflict of interest
• Organisational risk
• Longstanding mental health and/ or performance support needs

What we are looking for

Members of the Panel will include:

• Consultant Psychiatrist
• Clinical Psychologist
• Occupational Psychologist or Organisational Consultant
• Neurodiversity Specialist
• Health and Safety Representative
• Human Resource Specialist

Members of the Panel will be expected to participate independently and objectively, and within the boundaries of their professional competence. Any conflicts of interest (case specific or in relation to the organisation whole) must be declared to the Chair of the Panel prior to participation. Contributions must be constructive and offered for the good of The FA and its employees. Members are expected to promote safe and ethical practice at all times and maintain confidentiality throughout (The panel may decide that confidentiality be broken where there is a legal obligation to disclose information, where there is a risk of serious harm to an individual or others, or where the sharing of information is needed to safeguard an individuals welfare)

Time Commitment

As a minimum, IMHEP members should attend two scheduled meetings per year to review and discuss a selection of identified complex cases. Meetings will usually be face to face on weekdays at The National Football Centre St George's Park, or Wembley Stadium. Additional Panel meetings may be called at the discretion of the Panel Chair. Panel members will also be available for ad hoc consultation on specific matters within the Panel's remit as required. Ad hoc meetings will be kept to a minimum and usually be held online.

Members will receive a set fee for attending meetings, and reasonable expenses incurred in order to travel to meetings will be reimbursed.

Members will be appointed for an initial term of two years, after which they will be eligible to reapply for another two years, up to four times (maximum of 8 years). Members can resign from the Panel at any point with written notice, and The FA can also terminate appointments where necessary.

Role Descriptors

The FA are looking to appoint the following specialist roles:

Consultant Psychiatrist

Providing specialist medical and psychiatric expertise regarding complex mental health presentations, risk assessment considerations, diagnostic complexity, treatment pathways, and psychiatric considerations.

Key Responsibilities

• Provide expert psychiatric consultation
• Advise on risk formulations
• Consider diagnostic complexities
• Provide expert understanding of severe mental illness
• Advise on treatment considerations and appropriateness of support plans
• Contribute to reflective discussions

Essential Qualifications

• Registered medical practitioner
• Specialist registration in psychiatry
• Professional registration with General Medical Council (GMC) and indemnity insurance
• Significant experience in the management and review of complex mental health

Clinical Psychologist

Providing psychological formulation, behavioural understanding, trauma-informed diagnosis, and psychologically informed perspective on complex cases.

Key Responsibilities

• Provide psychological formulation
• Advise on trauma-informed approaches
• Identify behavioural and systemic factors
• Advise on safe and ethical practice
• Support reflective learning process

Essential Qualifications

• HCPC-registered Clinical Psychologist
• Current professional registration
• Significant experience working with complex cases
• Experience working within a multidisciplinary team

Occupational Psychologist or Organisational Consultant

Providing expertise on workplace mental health and wellbeing, psychosocial risk factors, systemic stressors, and psychologically well organisations.

Key Responsibilities

• Advise on workplace psychosocial risk factors
• Consider organisational impact
• Provide perspective on psychologically informed workplace approaches
• Support broader workplace wellbeing considerations

Essential Qualifications

• Registered Occupational Psychologist or relevant equivalent
• Relevant professional memberships, including HCPC registration
• Significant experience in organisational mental health

Neurodiversity Specialist

Providing expertise on neurodiversity, psychosocial risk factors, equality and inclusion support, and systemic risk factors concerning neurodiverse cases management.

Key Responsibilities

• Provide expert advise on appropriate support infrastructure for cases involving neurodiverse diagnoses
• Advise on behavioural and systemic factors
• Support reflective learning process where neurodiverse factors are involved
• Support escalation process where required

Essential Qualifications

• HCPC-registered Clinical Psychologist
• Current professional registration
• Significant experience working with neurodiverse populations in the workplace

Health and Safety Representative

Providing expertise regarding workplace health and safety requirements, psychosocial risk management, and organisational safety obligations.

Key Responsibilities

• Support organisational safety considerations
• Identify systemic risk implications
• Advise on safe systems of work
• Support governance and risk compliance
• Advise on psychosocial risk management

Essential Qualifications

• CertIOSH or CMIOSH membership, or equivalent MIIRSM membership
• Significant experience working with organisational risk management
• Understanding of organisational risk management legislations including ISO45003
• Working understanding of psychosocial risk factors
• Working understanding of supporting organisational wellbeing obligations

Human Resource Specialist

Providing expertise on employment practice, people management, workplace policies, employee relations, and organisational processes to inform consideration of complex workplace mental health cases.

Key Responsibilities

• Provide advice on HR policies and employment practices
• Consider employee relations and workplace processes
• Advise on reasonable workplace adjustments and organisational procedures
• Support fair, consistent, and legally compliant decision-making
• Contribute a people management perspective within multidisciplinary discussions

Essential Qualifications

• Chartered Member or Fellow of the CIPD (or equivalent professional body)
• Significant senior HR experience, including employee relations and complex workplace cases
• Experience advising on workplace wellbeing, absence management, and organisational policy
• Experience working collaboratively with multidisciplinary teams

If you feel that you have the relevant skills and experience, please do apply, and select which panel position you are applying for on the application form.

We welcome applications from everyone and are proud to be an equal opportunities organisation. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

Support Worker at Plus Services

Are you a positive, engaging and caring person that wants to make a real difference to the world?

Do you think the greatest gift you can give is to make other people’s lives better?

Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?

If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!
 
Who are Plus Services?

Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years.  We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.

Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with.  Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group.  So, there is no need to worry about being out of your depth.

We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you.  I cannot promise you it will be easy, but I can promise you it will be worth it.  And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.

Who are you?

You are a caring, compassionate and capable individual?  You could be either already working within Social Care or are thinking about joining the sector.  We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities

What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.

You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks.  You will need to be happy supporting people to learn new skills and become independent.  And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.

To be considered for the role you will need to be able to:

•  Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
•  Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
•  Have a supportive attitude and want to help individuals to maximise their lives.
•  You must be able to support people with Learning Disabilities who have different ways of expressing themselves
•  Be eligible to work in the UK

In return we offer opportunities for professional development and real job satisfaction.  We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.

We are reviewing applications on a regular basis as part of our ongoing recruitment process and we are committed to ensuring all candidates are treated fairly 

Available positions: 
Full time Support Worker (38 Hrs per week) 
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £29,245
Holidays: 28 days per Annum  

Part time Support Worker  
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £29,245 pro-rata 
Holidays: 28 days per Annum (Pro Rata)

Bank Support Worker (zero hours contact)
Location: Lewisham, Southwark, Greenwich or Sutton
Salary:  £14.80 per hour.
Holidays: Based on hours accrued 

Our benefits package includes: 
• Pension contribution scheme
• Fully funded Learning and Development
• Company employee assistance programme service
•  Sleep in allowance

Every interaction matters. Every carer deserves to feel heard. 

As an Advice, Information & Helpline Officer, you will be the first point of contact for unpaid carers seeking support, information and guidance. 

Through compassionate listening, professional judgement and effective triage, you will help unpaid carers access information, services and support that can make a real difference to their lives. 

This is a rewarding opportunity for someone who combines empathy with professionalism and is passionate about helping others. 

In this role, you will: 

 Provide information, guidance and signposting to carers. 

 Assess needs and identify potential risks. 

 Respond to enquiries with empathy, professionalism and sensitivity. 

 Connect carers with appropriate support, both within our organisation and beyond. 

 Help ensure carers feel informed, valued and supported. 

Helping carers feel heard, understood and supported, one conversation at a time. 

Why Work With Us? 

At Action for Carers Surrey, we’re committed to creating a supportive and inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel valued, supported and empowered in both your work and personal life.

Every interaction matters. Every carer deserves to feel heard. 

As an Advice, Information & Helpline Officer, you will be the first point of contact for unpaid carers seeking support, information and guidance. 

Through compassionate listening, professional judgement and effective triage, you will help unpaid carers access information, services and support that can make a real difference to their lives. 

 This is a rewarding opportunity for someone who combines empathy with professionalism and is passionate about helping others. 

In this role, you will: 

 Provide information, guidance and signposting to carers. 

 Assess needs and identify potential risks. 

 Respond to enquiries with empathy, professionalism and sensitivity. 

 Connect carers with appropriate support, both within our organisation and beyond. 

 Help ensure carers feel informed, valued and supported. 

Why Work With Us? 

At Action for Carers Surrey, we’re committed to creating a supportive and inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel valued, supported and empowered in both your work and personal life.

Every interaction matters. Every carer deserves to feel heard. 

As an Advice, Information & Helpline Officer, you will be the first point of contact for unpaid carers seeking support, information and guidance. 

Through compassionate listening, professional judgement and effective triage, you will help unpaid carers access information, services and support that can make a real difference to their lives. 

 This is a rewarding opportunity for someone who combines empathy with professionalism and is passionate about helping others. 

In this role, you will: 

 Provide information, guidance and signposting to carers. 

 Assess needs and identify potential risks. 

 Respond to enquiries with empathy, professionalism and sensitivity. 

 Connect carers with appropriate support, both within our organisation and beyond. 

 Help ensure carers feel informed, valued and supported. 

Why Work With Us? 

At Action for Carers Surrey, we’re committed to creating a supportive and inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel valued, supported and empowered in both your work and personal life.

Safeguarding Statement

Action for Carers Surrey is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues and volunteers to share this commitment.

Harris Hill is delighted to be working with the MSA Trust to recruit its new Chief Executive Officer.

The Multiple System Atrophy Trust is the UK and Ireland’s leading charity supporting people affected by multiple system atrophy (MSA) – a rare neurological disease with no known cause or cure.

We are here to support everyone affected by MSA including people diagnosed with MSA, carers, family members and friends, and healthcare professionals.

We do this by offering a range of support services, information and education, funding research and raising awareness and advocating for people with MSA.

As Chief Executive, you will:

• Lead the charity forward in its next stage of development.
• Demonstrate exceptional leadership skills, strong financial and operational management capability.
• Have a clear empathy with MSA Trust’s cause.

If you are inspired and excited by what the MSA Trust does, we’d love to hear from you.

Job title: Chief Executive Officer

Salary: circa £70,000 p.a.

Contract: Permanent / Full-time

Location: London, N1 with hybrid working in place

How to apply:

Please review the Recruitment Pack for further information about the MSA Trust, the CEO position and for details on how to apply.

Closing date for applications: 9am Friday 9 October 2026

Both the MSA Trust and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Join a respected charity at a pivotal time and help grow vital community income. This is a hands-on role for a motivated fundraiser who enjoys building relationships, delivering events, and providing outstanding supporter care. Working on a hybrid basis with two days per week in London, you’ll play a key part in connecting local communities with a cause that makes a tangible difference.

About the Role:
You will lead and coordinate community fundraising, driving income through events, challenges and supporter-led initiatives. Working closely with local supporters, groups and partners, you will ensure every interaction is well-managed, recorded and maximised for long-term engagement. This temporary role will have a direct impact on the charity’s ability to fund services and reach more people in need.

Key Responsibilities:
* Plan, deliver and evaluate a calendar of community fundraising events and activities.
* Support, steward and motivate individual fundraisers, community groups and corporate supporters to maximise their fundraising potential.
* Manage and update the CRM and donor database to ensure accurate recording of supporter interactions, income and event activity.
* Coordinate logistics for community events, including venues, materials, volunteer support and risk assessments.
* Develop tailored fundraising materials and communications to engage and retain community supporters.
* Provide timely, high-quality supporter care, responding to enquiries and ensuring a positive experience at every touchpoint.
* Monitor income and activity performance, producing regular reports and insights to inform future planning.
* Collaborate with internal teams to align community fundraising with wider campaigns and brand messaging.

Key Requirements:
* Proven experience in community fundraising or a closely related fundraising role.
* Demonstrable track record in planning, managing and delivering fundraising events and activities.
* Strong CRM and donor database management skills, with experience of maintaining accurate records and generating reports.
* Excellent relationship-building skills, with the ability to engage and motivate a wide range of supporters.
* Strong organisational and time-management abilities, capable of managing multiple projects across a wide geographic area.
* High standard of written and verbal communication, with confident presentation skills.
* Comfortable working to income targets and deadlines in a fast-paced environment.

Desirable Skills:
* Experience working within a charity or non-profit fundraising team.
* Familiarity with fundraising regulations and best practice in supporter care.
* Experience of virtual or hybrid fundraising events and digital engagement.
* Knowledge of the North Midlands and Scotland fundraising landscape and local networks.
* Competence in using email marketing tools or basic design software to create supporter communications.

The role

The Project Officer will be responsible for the day-to-day delivery of our Council funded Adult Bereavement Service in Cornwall and the Isles of Scilly.This service aims to provide accessible, empathetic and effective support for adults affected by bereavement, particularly sudden or drug/alcohol-related deaths. The Project Officer will work collaboratively as part of the local and regional volunteer and staff team.

Remote in the UK (homebased) with travel within Cornwall. In practice, this means that there will be regular travel to community venues across Cornwall for service delivery and outreach events. The remaining work will be remote from home. We need to manage travel costs and working time within the project budget, so cannot recruit anyone living outside of Cornwall or West Devon

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.

The closing date for applications is the 18 September 2026 with interviews taking place week commencing 28 September 2026 via Teams.

Please be advised that if you do not hear from us by 28 September 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:

• Applicants in England and Wales: DBS Code of Practice

• Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email. 

We comply with all relevant data protection legislation and process your data fairly.

Are you an organised and detailed finance professional looking for a role where your work will make a real difference? 

We’re looking for a Finance & Payroll Officer to support the day-to-day financial operations of Action for Carers Surrey. This is an opportunity to use your finance skills to help a local charity deliver life-changing support to unpaid carers across Surrey. 

As Finance & Payroll Officer, you’ll play a key role in keeping our finance function running smoothly. Working closely with our Head of Finance, you’ll support a range of financial activities including purchase and sales ledger processing, reconciliations, payroll administration and audit preparation. Your work will help ensure the charity remains financially robust and able to provide high-quality support to carers. 

We’d love to hear from you if you have: 

 Experience in a finance, bookkeeping or accounts support role. 

 A good understanding of purchase ledger processes and basic accounting principles. 

 Experience using financial systems, ideally Xero or similar, together with strong Excel skills. 

 Excellent attention to detail, organisation and time management skills. 

 A proactive, collaborative approach and strong communication skills. 

 The ability to handle confidential financial and personal information with discretion and professionalism. 

Why Work with Us? 

At Action for Carers Surrey, we’re committed to creating a supportive and inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel valued, supported and empowered in both your work and personal life. 

Safeguarding Statement 

Action for Carers Surrey is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues and volunteers to share this commitment. 

Summary of Role

The Administration function provides high-quality, proactive administrative support across the organisation. Working as part of a small team, the Administration Officer roles ensures efficient coordination, accurate record-keeping, and timely administrative processes that enable departments to operate effectively and collaboratively.

The role is designed to be flexible and responsive, supporting multiple teams at any one time and contributing to a resilient centralised administration model.

Key Responsibilities 

• Provide proactive administrative support to multiple allocated teams, ensuring effective coordination, organisation, and timely delivery of activities.

• Coordinate diaries, meetings, and events, including preparing agendas, circulating papers, and recording actions and notes as required.

• Act as a professional first point of contact for internal and external administrative enquiries, managing communication efficiently and escalating where appropriate.

• Prepare, collate, and quality-check papers, reports, and presentations for internal meetings, senior leadership and Association forums.

• Maintain accurate and secure records and filing systems in line with organisational policies, data protection, and information governance requirements.

• Use organisational systems effectively and support departmental compliance with internal policies, controls, and procedures.

• Work collaboratively within the Central Administration team to provide cover, balance workloads, and support wider organisational priorities.

• Contribute to continuous improvement of administrative processes and ways of working across the or Foundation.

Are you an experienced finance professional who enjoys getting into the detail, improving processes and making a real difference? 

We’re looking for a Head of Finance to lead our finance function at an exciting time for Action for Carers Surrey. As we develop our new strategic plan and continue to evolve as an organisation, you’ll play a key role in ensuring our finances, systems and processes support our ambitions.

This is a genuinely hands-on role, ideal for a qualified Finance Manager or experienced finance professional who enjoys combining operational delivery with continuous improvement. You’ll oversee management accounts, budgeting, forecasting, payroll and governance, while identifying opportunities to streamline processes, strengthen controls and improve financial insight across the organisation. 

If you enjoy variety, like seeing the direct impact of your work, and want to use your expertise within a purpose-led organisation that values collaboration, innovation and continuous improvement, this could be the role for you.

We’d love to hear from you if you have: 

 A recognised accountancy qualification (ACCA, ACA, CIMA or equivalent). 

 Significant experience in a hands-on finance leadership or Finance Manager role. 

 Experience producing management accounts, budgets, forecasts and financial reports. 

 Strong financial systems and IT skills, ideally including Xero. 

 Experience overseeing payroll, pensions and financial controls. 

 A track record of improving processes, streamlining ways of working and driving efficiencies. 

 Experience managing or supporting staff and developing positive working relationships. 

 Excellent communication skills, with the ability to explain financial information to non-finance colleagues. 

 A collaborative, solutions-focused approach and a commitment to organisational values.

Key Information 

 Location: Burpham, Guildford with hybrid working available 

 Hours: 22 hours per week, ideally spread across four days 

 Contract: Permanent 

 Salary: £46,956 – £50,471 FTE 

 Reporting to: Chief Executive Officer 

Why Join Us? 

This is an opportunity to take ownership of a broad and varied finance role within a charity that makes a meaningful difference to unpaid carers across Surrey. 

At Action for Carers Surrey, we’re committed to creating a supportive and inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel valued, supported and empowered in both your work and personal life. 

Safeguarding Statement 

Action for Carers Surrey is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues and volunteers to share this commitment. 

Fractional Head of Philanthropy

c£50k or equivalent day rate | London (Hybrid) | 16-24 hours/week

The 93% Club is the UK's fastest-growing network for state-educated people - up 75% in income, three years running. Now we're building philanthropy into the mix, and we need someone brilliant to lead it. Part-time.

We've raised £0.4m from philanthropic sources in the last 12 months with zero dedicated resource. Imagine what's possible with you steering it.

This is a new, senior role reporting to the COO with a dotted line to the CEO. You'll set the strategy, build the case for support, and personally hold the relationships with our highest-value donors - major gifts, trusts, corporates. No red tape, no legacy systems to unpick. You're building this from scratch.

You'll need:

• A track record of securing serious gifts and building real pipelines
• Confidence with CEOs, donors and everyone in between
• The judgement to make a fixed number of days count
• Genuine belief in what we're building - #StateSchoolProud and proud of it

You'll need:

• Full ownership of a new function, from day one
• A fast-growing, mission-driven team who'll back you
• £50k (not pro rata), 2-3 days/week, hybrid
• The chance to help millions of state-educated people thrive

Sound like you? We'd love to hear from you.

To register your interest, a CV or draft profile is a great first step. You can send this to Philippa Randle at Charity People directly through the application channel on this website or get in touch to request the full job pack.

Closing date: midday on Friday 25 September
Please note we will be reviewing applications and interviewing on a rolling basis, so please get in touch early to avoid disappointment.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

NCT is the national charity for pregnancy, birth, infant feeding and early parenthood.
 
Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe.
 
Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families.
 
For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone.
 
We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions.

About the role 

This is an exciting opportunity to help people across NCT feel informed, connected and part of something bigger. 

As Communications and Engagement Officer, you’ll help plan and deliver clear, engaging and well-coordinated communications for our staff, volunteers and practitioners. You’ll support important organisational moments, bring stories of impact to life, and help make sure people across our community have the information they need, when they need it. 

You’ll be joining NCT at a pivotal time, as we embed our refreshed brand, strengthen our internal communications and continue to grow our voice as the nation’s charity for pregnancy, birth and new parents. 

Your role will include: 

• Planning, coordinating and delivering engaging internal communications across our people communities: staff, volunteers and practitioners, making sure messages are clear, timely, accessible and aligned with NCT’s brand and tone of voice. 
• Working with colleagues across NCT to share important updates, organisational priorities and key information in a way that feels human, useful and easy to understand. 
• Supporting communications and engagement around major organisational moments andstrategic activity, including the AGM. 
• Gathering, writing and editing stories, case studies and content that show the real impact of NCT’s work for parents, volunteers, practitioners and communities. 
• Building positive relationships across teams, acting as a trusted communications partner and helping colleagues communicate well with their audiences. 
• Using feedback, insight and engagement data to improve how we communicate, so our internal channels feel more connected, useful and responsive. 

About you 

• You're someone who is naturally curious about people, communications and how organisations work. You love understanding what matters to different audiences, asking questions, joining the dots and finding better ways to do things. 
• You're proactive and don't wait to be told exactly what needs doing. You spot opportunities, identify gaps, suggest improvements and take ownership for making things happen. Whether you're helping shape a key organisational update, uncovering a powerful story, or improving a communications process, you're motivated by making a real difference. 
• Alongside this, you'll be a thoughtful and organised communicator who enjoys turning information into clear, engaging content that helps people feel connected. 
• You don't need to have worked in exactly this kind of role before, but you will bring strong writing skills, good judgement and the confidence to work with different people across an organisation. You'll be comfortable managing several pieces of work at once, building relationships and taking ownership for delivering high-quality work. 
• Be a strong writer and editor, able to adapt your style for different audiences and channels. 
• Have excellent planning and organisational skills, with the ability to manage deadlines and keep work moving. 
• Be naturally curious, asking good questions and seeking to understand different perspectives before communicating. 
• Take initiative, identify opportunities for improvement and feel comfortable suggesting new ideas. 
• Be able to turn complex or detailed information into communications that feel clear, accessible and engaging. 
• Build warm, collaborative relationships with colleagues and stakeholders across different teams. 
• Bring strong attention to detail and a commitment to accuracy, accessibility and inclusive communication. 
• Be comfortable using digital communication tools, content platforms or email systems, or willing to learn. 
• Care about NCT's purpose and values, and want to help create welcoming, inclusive experiences for everyone in our community. 

Our Benefits – What we offer you 

We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays) 
• Pension matched up to 5% 
• Flexible working options to suite your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more 
• Life Assurance for peace of mind 
• Free eye test for all staff, with further discounts 
• Blue Light discount card 

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you.  Ready to make a difference? Apply now and be part of something truly special. 

Senior People Business Partner – 6 Month Maternity Cover

We are seeking an experienced Senior People Business Partner to provide strategic HR leadership, expert advice and support across a complex organisation.

Salary: £60,000 pro rata
Contract: 6-month maternity cover
Hours: Full time, 36 hours per week with flexible core working hours
Location: London – hybrid working, with Wednesdays in the office
Closing date: Applications and CVs will be reviewed on a rolling basis, with interviews taking place as suitable candidates are identified.

About the role

This is an excellent opportunity for an experienced Senior People Business Partner to join a high-profile organisation and work closely with senior leaders across a varied and complex environment.

You will provide a proactive, strategic people partnering service, supporting leaders and managers with organisational priorities while ensuring effective people management and a positive employee experience.

Key responsibilities will include:

• Partnering senior leaders and managers on strategic and operational people matters
• Leading and supporting organisational development, change and restructuring programmes
• Managing complex and high-level employee relations cases, including dismissal and appeal
• Building constructive relationships with trade union representatives
• Coaching and challenging managers to strengthen leadership and people management capability
• Identifying workforce trends, risks and opportunities and providing pragmatic solutions
• Supporting workforce planning, talent management and succession planning
• Using people data and management information to inform decision-making
• Developing and reviewing people policies, procedures and working practices
• Line managing and supporting colleagues within the People team

About you

You will be an experienced HR/People professional with a strong track record of operating at Senior Business Partner level within a large or complex organisation.

You will bring substantial generalist HR experience, including managing complex employee relations matters and advising senior stakeholders on sensitive people issues.

Experience within a unionised environment is highly desirable, and candidates with experience of working within the public sector or a similarly complex, highly governed organisation would be particularly well suited.

You will also have:

• CIPD Level 5 or equivalent relevant experience
• Strong knowledge of UK employment law and HR best practice
• Experience of organisational change, restructuring and people projects
• Excellent influencing, coaching and relationship-building skills
• The confidence to challenge constructively at senior level
• Strong analytical and organisational skills
• A collaborative, pragmatic and people-focused approach

About the organisation

You will be joining a nationally recognised organisation with a strong public purpose and commitment to creating an inclusive, welcoming and high-performing workplace.

The organisation employs a diverse workforce and offers an interesting and complex People environment, making this an excellent opportunity for someone who enjoys combining strategic business partnering with hands-on senior HR support.

Other roles you may have experience of could include: Senior HR Business Partner, HR Business Partner, People Business Partner, Senior People Partner, HR Manager, Senior HR Manager, Employee Relations Manager, People and Culture Business Partner, Strategic HR Business Partner or HR Consultant.