Jobs in new malden

Salary £32,000 per annum rising to £33,000 in the second year

The Justice First Fellowship (JFF) is a two-year, fully funded legal training programme for aspiring social justice lawyers. Run by the Legal Education Foundation, JFF has supported 170 fellows since 2014, with most continuing to work in social justice law

As a JFF fellow at Cambridge House Law Centre, you’ll complete your legal training with us. We’ll cover the cost of any required training, and you’ll also work with us to develop a project that supports our mission and expands your career opportunities. JFF will provide additional training, wellbeing support, and you will join a growing network of lawyers dedicated to using the law to drive social change.

Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.

Our team at all levels is very culturally diversity and the majority share lived experiences with our service users. We offer staff a range of competitive benefits including:

ü  30 days holidays plus bank holidays and long service increments.

ü  Hybrid working

ü  Flexible working

ü  Employee Assistance Programme

ü  Pension Scheme

The successful candidate will:

•  Deliver specialist advice and casework for the Law Centre in housing, welfare rights, employment and discrimination law.
• Receive support with training and mentoring advice to qualification.
• Be able to generate income for the Law Centre from cases to meet annual financial targets and objectives.
• Be client focused with a results orientated approach and a commitment to our corporate vision.

We value diversity and warmly encourage applications from disabled, neurodiverse, and LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.

Closing date for applications: 23:59 on Friday 28 November 2025.

For more information, a recruitment pack, and details on how to apply, please visit our website

Salary: £29,500 p/a

Interviews: Rolling Interviews

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The Role

The Student Voice Co-ordinator will play a key part in creating a vibrant student rep community, implement the recommendations from our Democracy and Governance Review and work to support the delivery of our democratic structures.

The Person

The Student Voice Co-ordinator will ensure that all students representatives (Part-Time Officers and Academic Reps) are supported to champion the student voice.

About Us:

Goldsmiths Students’ Union is a charity representing over 10,000 students studying at Goldsmiths, University of London, on issues that matter to them.

We’re student-led, with hundreds of volunteers, dozens of part-time elected officers, and four Sabbatical Officers - students who have been elected by their peers to take a year out of their studies to lead us from the front.

Our Culture

At the heart of our culture lies a genuine dedication to nurturing the personal and professional growth of our staff. In this year's engagement survey 93% of our staff wholeheartedly agreed that they would recommend Goldsmiths Student Union as a fantastic place to work.

We’re committed to fostering an inclusive and supportive environment where each team member thrives. We firmly believe that your journey with us should not only be a productive one but also an enriching and fulfilling one.

Join our team, and let us help you shape a rewarding career while contributing to our collective success.

Our Benefits

24 days holiday and additional days which increases with length of service and additional days off for Easter and Christmas college closures

​4-day work week during quiet periods

​Generous parental leave

​3% employer pension contribution

​10% off at the SU Cafe

Flexible Working​

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Application Process

If everything above sounds good to you, we would love to receive your application. Please use our application form to apply as we do not accept CV's and Cover Letters. 

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Students at Goldsmiths University come from a variety of backgrounds. We are therefore committed to ensuring our workforce is reflective of our members. We encourage applications from people with different circumstances and from all walks of life as well as those from traditionally underrepresented groups.

Are you a skilled and compassionate writer ready to make an immediate impact?

Our UK & International Partnerships team at Tearfund plays a vital role in securing and sustaining significant funding from key investors, trusts, churches, and businesses to increase our impact with those in greatest need. We are a Christian organisation partnering with the local church to see lives transformed and people freed from poverty.

As a Project Information Officer, you will be crucial in equipping our UK & International Partnerships Team with accurate, donor-friendly project information and allocating funding. This fixed-term 12-month contract requires someone who can "hit the ground running." Your main responsibilities will include producing high-quality, engaging donor proposals and reports, liaising with programmatic colleagues in East and Central Africa, and working with finance to ensure gifts are used accordingly. 

Do you have the following?

• Proven experience in writing compelling, donor-friendly content (narrative and financial) for diverse audiences such as high-net-worth individuals, foundations, corporate partners, and churches.
• Demonstrable ability to meet tight deadlines and manage multiple projects under pressure.
• Experience working effectively with financial data in a reporting context.
• Experience working cross-culturally.
• Strong analytical skills, adept at interpreting and synthesising information from various programmatic and financial sources.
• Meticulous attention to detail and accuracy, ensuring data integrity and reflecting good stewardship of donor funds.

Direct experience within the non-profit sector, particularly in international development or aid, would be preferable.

Sound like you? Then we'd love to hear from you. 

Hybrid Working: This role is based in Teddington, operating a hybrid working model,  with an agreed amount of time spent in the office and working remotely from your home in the UK.

Contract type: This is a 12 month fixed term, full time contract.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Guts UK is the only charity that covers the digestive system from top to tail, including the gut, the liver and the pancreas. The charity focuses particularly on the conditions that have no other specific charity or voice - conditions that are underserved, such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease, and digestive cancers. With their mission being to improve the lives of the millions of people affected by digestive conditions, they are looking for their first Corporate Partnerships and Philanthropy Manager to help them reach that goal.

The Corporate Partnerships and Philanthropy Manager is responsible for developing and implementing plans to maximise income from corporate partners and high net worth individuals with the propensity to donate significant sums. There is huge scope to develop both income streams at Guts UK, as this is the first dedicated position covering these income streams.

With some fantastic corporate partnerships in place already, there is great potential to build on the existing foundations and leverage those corporate partnerships to secure more ranging from transactional right up to transformational.

The philanthropy function has green shoots to nurture and develop. This is an exciting role for a candidate who wants to grow and shape this income stream, and demonstrate their personal impact on generating income, and providing donors with an incredible supporter experience.

This specialist manager role would suit someone who is already operating at a senior fundraiser or manager level, or someone who can demonstrate experience of developing a corporate and/or major donor pipeline, creating operational plans and delivering income. Guts UK is a small charity with big ambition so a background that includes working within a smaller charity would be helpful for the candidate to have but isn't essential.

This is one role advertised twice to ensure candidates across both hybrid locations can apply. This role is hybrid with candidates happy to work a minimum of one day per week from the London or Hudderfield office welcome to apply. The London office address is 2 St Andrews Place, London. The Senior Fundraising Manager, Trusts and Foundations Manager and the Community and Events Manager work hybrid from the London office at St Andrews Place, with the Fundraising Administrator working from the Huddersfield office. 

If the successful candidate is based in London, there is an additional £2,000 London weighting to the advertised salary. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment to organise an informal call. Please note, we cannot shortlist candidates who have not had an initial call so please allow enough time to have a call before the closing date.

Closing date for applications: Midnight Monday 17th November 

Interviews are expected to be held on Tuesday 25th November in person.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Chef to play a pivotal role in our Coxley House Registered Care Home in Tower Hamlets.

Sounds great, what will I be doing?

They will prepare and serve nutritious, appealing meals for breakfast, lunch, and dinner, tailored to residents' dietary needs and preferences, including special diets like soft, diabetic-friendly, or allergen-free options. They will develop rotating menus with input from monthly resident consultations to ensure variety and balanced nutrition. Responsibilities include managing stock levels, placing orders, liaising with suppliers, and minimizing food waste. They will ensure the kitchen complies with all food hygiene, health and safety regulations, conducting regular safety checks and maintaining records for audits, following COSHH and HACCP guidelines. Working closely with care home staff, they will coordinate meal times, provide guidance to kitchen assistants when needed, and report any kitchen or dietary concerns to the Home Manager.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The ideal candidate will have experience cooking for large groups, preferably in care homes, schools, or healthcare settings, with strong knowledge of the nutritional needs of elderly or vulnerable individuals. They must demonstrate excellent food hygiene practices and comply with health and safety regulations. A Food Hygiene Certificate (Level 2 or 3) is required, while catering qualifications and experience in menu planning and stock ordering are desirable. The role requires flexibility, including the ability to work weekend shifts on rotation, and may require an enhanced DBS check.

When will I be working?

Your shifts will run from 7:30 AM to 2:30 PM. You will be required to work on bank holidays and weekends.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employability Service in Haringey.

Sounds great, what will I be doing?

We are seeking a dedicated and adaptable professional to manage a caseload of up to 20 clients, supporting individuals with mental health conditions into meaningful employment using the IPS model. The ideal candidate will work closely with clinical teams, contribute to multi-disciplinary care planning, and build strong relationships with employers to tailor job opportunities. Strong organisational and communication skills are essential for managing referrals, job retention support, and compliance with NHS and Hillside protocols. The role also requires accurate KPI tracking, benefit guidance, and flexibility to work across various settings. A commitment to professional development, collaboration, and client-centred outcomes is key.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You bring extensive experience managing a caseload of up to twenty clients, applying the eight principles of Individual Placement and Support (IPS) to help individuals secure and sustain meaningful employment. You combine traditional job search strategies with proactive employer engagement, ensuring that each client receives tailored, effective support aligned with their goals and abilities.

Your ability to collaborate seamlessly with clinical teams, employers, and external agencies reflects your commitment to a multi-disciplinary, integrated approach that connects employment with mental health recovery. You build and maintain productive relationships across sectors, ensuring that clients benefit from joined-up, holistic support.

You possess strong job sourcing and networking skills, identifying suitable employment opportunities through local employers, community contacts, and Pan-London networks. By developing and sustaining trusted partnerships with employers, you not only match clients to current vacancies but also create pathways for future opportunities.

Highly organised and detail-oriented, you manage documentation and performance tracking efficiently, ensuring that all KPIs, job outcomes, and retention targets are met. You maintain full compliance with NHS and Hillside protocols, demonstrating reliability and accountability in all administrative and reporting processes.

You take a client-centred approach, providing consistent support before, during, and after job placements. You guide clients through the onboarding process, help them navigate the impact of work on benefits, and offer ongoing support to ensure job sustainment and wellbeing.

Motivated, flexible, and dedicated to continuous learning, you manage your time effectively across community and clinical environments, maintaining clear professional boundaries and participating actively in training and external IPS supervision. Your approach is proactive, compassionate, and driven by a strong belief in the transformative power of employment as part of mental health recovery.

When will I be working?

You will be Monday to Friday 09:00 to 17:00

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Finance Business Partner 

Finance Business Partner – Enabling & Strategic Investments (18-Month Fixed Term Contract) London, Peterborough or Hybrid 

At Mencap, we’re passionate about changing the lives of people with a learning disability. We’re looking for a proactive and insightful Finance Business Partner to support our enabling operational departments & strategic projects.

You’ll be part of a collaborative Finance Business Partnering team of eight, providing financial insight and support to Mencap’s enabling functions – including IT, People, CEO Office, and Finance – as well as key org-wide strategic projects. This role offers the opportunity to make a real impact by helping senior leaders understand their financial position, make informed decisions, and help deliver the charity’s objectives.

What you’ll do

• Partner with senior stakeholders and project managers to deliver clear, insightful financial analysis and reports.
• Lead monthly finance reviews with budget holders, providing expert advice and challenge to drive sound decision-making.
• Support the creation of accurate budgets and forecasts, ensuring financial plans are realistic and aligned to organisational goals.
• Identify trends, risks, and opportunities through critical review of results and proactive financial insight.
• Collaborate closely with the wider Finance Team to ensure strong financial control, compliance, and accurate reporting.
• Use your analytical and problem-solving skills to spot issues, improve processes, and drive continuous improvement.

What we’re looking for

• Experience in management accounting, business partnering, or financial planning and analysis.
• Strong Excel and data analysis skills, with the ability to interpret and present complex information clearly.
• Excellent interpersonal and communication skills – able to build relationships and explain financials to non-finance colleagues.
• Ideally, part-qualified or working towards a professional accounting qualification (ACCA, CIMA, ACA) or equivalent experience.
• Charity or not-for-profit experience, and familiarity with Power BI, would be an advantage.

Why join Mencap?

You’ll be joining a supportive, purpose-driven organisation where finance is at the heart of achieving social impact. Although this is an 18-month fixed term contract, there’s potential for the role to become permanent.

Apply now – applications close on Sunday, 9th November. Interviews will be held via Microsoft Teams during the week beginning 10th November.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

See the difference your admin and communication skills can make. Every day.

At Princess Alice Hospice, your work contributes to something truly meaningful. We’re small enough for you to see the real impact of your efforts, and large enough to support you with training, experience, and a fantastic range of benefits.

About the role:

As a Volunteering Assistant, you’ll play a key role in supporting our Volunteer Team and working with managers across the organisation—all united by one purpose: delivering outstanding care to patients, families, and friends. Your contribution will help make that care possible. Every day.

You’ll provide essential administrative support, coordinate volunteer-related tasks, and be the first point of contact for both prospective and existing volunteers. With a warm and welcoming approach, you’ll respond to enquiries, arrange one-to-one meetings, and assist in organising volunteer social events.

About you:

You’re a friendly and organised individual with excellent interpersonal and communication skills. You take pride in being meticulous and accurate in your work, and you’re confident using databases and the Microsoft Office suite. You enjoy working collaboratively and are motivated by the opportunity to make a meaningful contribution. If you’re someone who thrives in a supportive team environment and is passionate about helping others, this role could be a perfect fit.

You’ll be joining a supportive and welcoming team, helping us create a positive and fulfilling experience for our dedicated volunteers.

Alongside a competitive salary and the opportunity of joining an organisation where you will be able to make a difference to our community, we offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)

• free on-site parking

• tranquil Hospice grounds

• subsidised meals at our on-site restaurant

• Employee Assistance Programme

• access to Blue Light Card discount card

• Access to Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice. 

• Excellent changing facilities (with showers, fresh towels, and hairdryers)
• Wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

If you’re a friendly and organised person who shares our values and is looking for a new role in a supportive and inclusive environment, we’d love to hear from you!

For more information contact Ingrida Tusaite.

Discover the difference you can be.

About us:

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. 

Please visit the Join our Team section on our website for tips and guidance on how to complete your application form, and what to expect when interviewing with us. 

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

Prospectus is delighted to be supporting a national oracy education charity to recruit for a Programme Delivery Lead. This is a full time, permanent role on a fully remote working basis. The charity exists to empower every child to use their voice to thrive in school, work and life. Their work with schools across the country transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most.
 

The charity is about to launch their new 5 Year Strategy (2025 - 2030) with ambitious goals for reach, impact and influence. As they continue to grow and build into a mature and sustainable organisation, the charity is managing more concurrent programmes and projects across multiple teams. To ensure delivery remains effective and aligned with their strategy, they are looking for an experienced programme manager to work alongside their Director of Operations, Operations team and Project Manager to strengthen their organisation wide internal programme and project management function. You’ll provide visibility across their portfolio, embed a consistent delivery approach, build internal capability and enable smarter, faster decision-making. You’ll play a key role in shaping how they work as a growing mission-led organisation

The successful candidate will bring proven experience as a programme management professional or senior project manager, with a track record of delivering complex programmes. You will have good knowledge of programme and project management frameworks (e.g. Agile, PRINCE2, PMI) and be able to communicate effectively at all levels. You will have experience of using work management platforms confidently to drive collaboration and delivery and be adept at analysing data effectively to inform decisions and improve outcomes.

To apply please submit your CV and a supporting statement via the ‘Apply Now’ button (maximum of 2 sides of A4 for each), preferably in Microsoft Word/PDF format. Applicants are advised to carefully consider the Appointment Brief before applying, tailoring your CV and cover letter to demonstrate clearly how you match the specification for this role and giving concrete examples of the impact you have had in your current role. Applicants who do not demonstrate their capability and competency in the key areas of responsibility are unlikely to progress to interview

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recruitment Specialist to play a pivotal role in our Recruitment Team.

Sounds great, what will I be doing?

We're looking for a proactive and collaborative recruiter to join our team and support hiring across our services. You'll work closely with hiring managers to understand recruitment needs, identify ideal candidate profiles, and source talent through a variety of channels including CV databases, professional networks, and talent pools. You'll conduct thorough screenings to assess candidates' skills and values, attend local recruitment events, and build strong relationships with job centres, universities, and colleges. You'll also work with our volunteering team to promote internal opportunities and support the development of a strong talent pipeline.

In addition to sourcing and engaging candidates, you'll coordinate recruitment activities to ensure timely advertising and a smooth candidate experience in line with organisational policies. You'll maintain oversight of vacancies, utilise our applicant tracking system to build talent pools, and ensure compliance with legal and internal standards. Your role will also involve conducting exit interviews, analysing recruitment data, and identifying internal talent for upcoming opportunities. This is a fantastic opportunity to make a real impact in a dynamic and mission-driven organisation.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We're looking for a passionate and experienced Talent Acquisition Specialist to join our team at Hestia. With at least two years' proven experience in a talent acquisition or resourcing role, you'll be confident in building talent pools, filling hard-to-fill roles, and using CV databases, Boolean searches, and Applicant Tracking Systems to source top candidates. Ideally, you'll bring experience from the health & social care or charity sector, along with excellent interpersonal skills and the ability to build strong relationships with a wide range of stakeholders. You'll be a collaborative team player who can also work independently, with a deep understanding of recruitment best practices, candidate experience, and employer value proposition. Most importantly, you'll be motivated by Hestia's mission and values, and have diversity and inclusion at the heart of everything you do.

When will I be working?

You will work Monday - Friday 9am to 5.18pm. You will be required to attend our office in Aldgate 3 times a week.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Senior Manager, Retention and Engagement

Contract type: Permanent, Full Time (35 Hours per week)

Location: London, UK.

UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person

Salary: £48,867 – £51,439 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK—from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team.

About the role

As our Senior Marketing Manager - Retention & Engagement, you will strategically lead the team responsible for the £34 million existing supporter income stream and work closely with and the wider Supporter Marketing Team and teams across Communication and Fundraising to maximise Supporter Lifetime Value.

In this role, you will:

• Own and deliver the strategic priorities for Supporter Engagement and Retention, holding accountability for the £34 million income target and the maximisation of Supporter Lifetime Value.
• Provide direct line management to a team of five specialists, leading the strategic prioritisation and delivery of the entire retention portfolio (Appeals, HV, Email, Stewardship, Magazine).
• Lead the annual and long-term budget planning process, driving accurate forecasting and optimal resource allocation for the retention function.
• Design and champion the omnichannel Supporter Journey roadmap, ensuring a unified, personalised experience that strengthens supporter loyalty and engagement.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Retention Strategy & Income Accountability: Proven track record of managing a significant income stream from existing supporters, demonstrating success in reducing attrition and growing supporter lifetime value.
• Leadership & Budget Mastery: Experience in leading and managing a small, high-impact team of specialists, coupled with expertise in annual budget planning, forecasting, and reforecasting.
• Engagement & Digital Expertise: Deep expertise in developing and optimising complex supporter loyalty programmes and automating multi-channel journeys, including proficiency in email marketing.
• Collaboration & Influence: Exceptional interpersonal and influencing skills with the ability to build strong senior-level relationships and drive alignment across Fundraising and Communications teams.

Although not essential, we’d prefer you to have:

• Experience managing or overseeing Mid-Value Donor strategies within a mass-market context.
• Prior experience working in the Non-Profit or International Development Sector.
• A professional CIM/IDM Qualification (or equivalent).

Closing date: Applications close 12:00 PM UK time on 3rd November Interviews are expected to take place week commencing 10th November.

How to apply: Click Apply to upload your CV only and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

As a Project Worker at our Stacey Street service in Islington, you will play a crucial role in transforming the lives of adults who have experienced homelessness or rough sleeping. By providing compassionate, high-quality support, you’ll help individuals facing multiple challenges, such as mental health issues, substance use, trauma, and offending behaviour. You’ll assist them in navigating their path to recovery and stability by connecting them with vital services, empowering them to overcome barriers and improve their overall wellbeing.

But the impact you’ll have doesn’t stop there. You will foster hope and resilience by guiding clients toward opportunities for personal growth, training, and employment. You’ll help them build meaningful relationships, engage with their community, and gain the confidence to lead independent, fulfilling lives. In a dynamic hostel setting, you’ll collaborate with a wide network of specialists, offering a tailored, holistic approach that guides clients toward independence and community engagement. Your work will be instrumental in creating lasting change, inspiring clients to believe in their potential, and helping them break free from the cycle of disadvantage. At Single Homeless Project, this is not just a job, it's an opportunity to make a real difference and build a meaningful career.

About you:

• A non-judgemental approach to working with multi-disadvantaged clients and to promote a strengths-based approach.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
• Experience helping people to identify personal goals and supporting them through a process of change, including managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations.
• Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
• Willingness and ability to work on a rota system of early and late shifts, which may include some variable hours including some evenings and weekends.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Monday 3rd November 2025 at Midnight

Interview date:  Wednesday 12th November at our Stacey Street service in Islington

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

The Citizen Engagement Officer at The Food Foundation will provide support for our citizen engagement work. They will work closely with the Citizen Engagement Manager, the Head of Development and Campaigns and the wider team to support our work with Young Food Ambassadors and Adult Food Ambassadors. 

The Food Ambassador programme is a well-established volunteer programme, which aims to amplify the voices of people with lived or living experience of food insecurity in The Food Foundation’s work. You will be a key member of the Citizen Engagement team and will be involved in supporting all aspects of our work, from administration, to events, to recruitment of new ambassadors.

• Are you people-centred, with experience of working with people from diverse backgrounds? 

• Do you like a varied role, working across different teams both inside and outside of the organisation? 

• Are you organised and have attention to detail? 

• Are you flexible and able to work to tight deadlines? 

• Are you a sensitive communicator who encourages inclusive practices? 

If the answers to these questions are yes, we would love to hear from you!  

About us:
Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.

About our Wellbeing team:

Here at Princess Alice Hospice, you’ll have the opportunity to make a satisfying, rewarding difference to the lives of our patients, their families and friends, and be supported every step of the way. We’re small enough for you to see the impact your skills have, and big enough to support you with training, experience and opportunities.

We’re a friendly team committed to providing excellent support and services to our carers and families.

About the role:

We are looking for a Complementary Therapies Coordinator to provide complementary therapies to our patients and carers, as well as working with our multi-professional team and coordinate the complementary therapy volunteers to provide a high standard support to our patients and families.

About you:

You will have experience of working with people affected by a life-limiting illness, as well as experience in different complementary therapies such as aromatherapy, massage, or reflexology. You will have a CNHC professional registration or relevant. 

If you are enthusiastic, flexible and share our values, and if you care about making a difference in the last years of someone’s life, we would love to hear from you! 

Our benefits:
As well as our competitive salary package and the opportunity to join an organisation which puts patients at the heart of what we do, we also offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• Access to a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.
• educational and professional development opportunities (we have an on-site Education Team)
• monthly group reflections via Schwartz Rounds sessions
• free on-site parking
• tranquil Hospice grounds
• subsidised meals at our on-site restaurant
• employee Assistance Programme
• access to Blue Light Card discount card
• wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

Applications will be reviewed as they are received and interviews may arranged in advance of the publicised interview date.

Please note this vacancy may be closed early if the position is filled before the advertised closing date.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. 

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.