Jobs in North yorkshire

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We are looking for six client-focused Support Time Recovery Workers to join our new Wigan Crisis Space service, supporting local residents experiencing emotional distress and mental health challenges.

Wigan Crisis Space is a new service providing a safe space for those in distress and struggling with unwanted thoughts and feelings. Looking to improve mental health and wellbeing, we connect individuals to a range of services to reduce low mood, anxiety and loneliness, develop new skills and ensure their voice is heard.

Our STR Workers provide low-level calming interventions and one-to-one support to help people identify the causes of their emotional distress and put in place a support plan that includes signposting and referrals to other appropriate organisations and services.

The ideal candidates will have an awareness of mental health conditions, experience of building strong relationships with people and excellent listening skills. The ability to develop trust with those accessing the service is key to supporting them to achieve their recovery goals and desired outcomes.

Main Responsibilities

• Develop trusting relationships and provide short-term one-to-one appointments that offer practical and emotional support.
• Carry out initial ‘getting to know you’ conversations, working with individuals to plan their support and achieve the goals and outcomes that are important to them.
• Develop and maintain knowledge of local services and organisations that can provide support to improve wellbeing.
• Ensure regular and robust case recording and risk management in line with quality standards.
• Complete referrals to ensure people accessing Wigan Crisis Space have the appropriate support networks around them.
• Support and facilitate group activities that promote wellbeing and recovery as part of our prevention agenda.

Benefits

• 25 days annual leave (pro rata for part-time employees), increasing by one day each April up to a maximum of 30 days, plus bank holidays.
• Up to 6% matched pension contributions.
• Flexible working arrangements, with the right to request flexible working from day one.
• Enhanced paid sick leave and family leave provisions.
• Eye care vouchers and winter flu jab vouchers.
• Cycle to Work scheme.
• Ongoing training and professional development opportunities.

Role Details

• Salary: Starting at £25,221 FTE per annum, rising to £27,780 FTE per annum (£14,314.62 to £15,766.02 per annum for 21 hours per week). 
• Location: Wigan Crisis Space, Crompton Street, Wigan, WN1 1YP. Office-based and wheelchair accessible.
• Hours: Part-time, 21 hours per week. The role includes evening and weekend working on a rota basis.

Find Out More

Interested in learning more about Wigan Crisis Space and what it's like to work within the service?

We are holding an informal online drop-in session where you can meet the Service Manager and Operational Manager, learn more about the role and the service, and ask any questions you may have before applying.

• Date: Tuesday 1 September 2026
• Time: 10:30am
• Location: Online via Microsoft Teams
• Joining details are available on the Family Action vacancy webpage.

No booking is required. We would be delighted to meet anyone interested in joining the team and learning more about the service.

About Family Action

Wigan Crisis Space is delivered by Family Action, a national charity that works from the heart of local communities. For more than 150 years, we have supported people through change, challenge and crisis, providing practical, emotional and financial support to families, children, young people and adults across the UK.

We are a forward-looking, ambitious and people-focused organisation, committed to continuous improvement, mutual respect and excellence in all we do.

How to Apply

• Click the Apply button below. You will be redirected to the Family Action vacancy webpage to complete your application.
• Closing Date: Sunday 6 September 2026 at 11:59pm.

Interview Dates

In-person interviews are scheduled to take place on 16 and 17 September 2026.

For Direct Queries

If you would like to discuss any aspect of the role, the selection process or flexible working requests, please visit the Family Action vacancy webpage for the hiring manager's contact details.

Our Commitment to Equality, Diversity and Inclusion

We are committed to building a diverse workforce and welcome applications from all sections of the community. We particularly encourage applications from people from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates.

We are happy to consider reasonable adjustments throughout the recruitment process and in the workplace. Candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs for candidates invited to attend an interview in person.

Team: Retail

Location: Skipton Superstore (Opening November 2026), please note this is not a remote based role 

Work pattern: 14 hours per week to include each Monday 

Salary: Up to £9,345.68 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Retail Online Hub Assistant:

• The succesful candidate will be responsible for processing  and listing donations on the donated online hub  to maximize our donated online income stream

• You will work collaboratively with shop management and volunteers to deliver a robust operation and positive customer experience

About the Retail team:

• Our retail operation consists of over 80 charity shops

• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'. 

What we’re looking for in our Retail Online Hub Assistant:

• experience of listing and selling items on online platforms (Professional or personal).

• good IT skills and confident using MS Office (Word, Excel, Outlook).

• ability to communicate effectively with employees written and verbal at all levels within and outside of the organisation.

• self-motivated with a flexible, positive, and resilient attitude.

What we can offer you:

• range of health benefits

• 26 days’ annual leave plus bank holidays, increasing with length of service

• Salary Finance, which empowers you to take control of your financial wellbeing

• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 7th September 2026 

Virtual interview date:TBC 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. anonymised application form

1. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. 

Team: Retail 

Location: Skipton Superstore (Opening November 2026!) 

Work pattern: 14 hours per week on a rota basis 

Salary: Up to £9,345.68 per annum 

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Assistant Shop Manager (Superstore): 

• Cats Protection is launching its first Superstore format, offering customers an exciting destination for both fashion and home. With a significantly larger footprint than a traditional charity shop, the Superstore will provide an enhanced shopping experience, a wider product range, and greater opportunities to raise funds for cats and kittens in need. 

• As Assistant Shop Manager, you will support the successful day-to-day running of the Superstore, leading volunteers, driving stock generation, delivering excellent customer service, and deputising for the Shop Manager to help maximise sales and drive performance. 

About the retail team: 

• Our retail operation consists of over 80 charity shops 

• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'. 

What we’re looking for in our Assistant Shop Manager: 

• Demonstrable experience of working in a retail environment, ideally within a fast-paced, high-volume or multi-department operation.

• Good understanding of sales targets, budgets and key performance indicators, with the ability to contribute effectively to their achievement.

• Experience of cash reconciliation and financial controls, with a high level of accuracy and attention to detail. 

• Ability to motivate, support and manage a team of employees and volunteers.

• Competent IT skills, including the use of Microsoft Word, Excel, email and retail systems.

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about

Interested? Here’s how to apply: 

Application closing date: 6th September 2026

Virtual interview date: TBC 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. Anonymised application form 

1. Virtual interview via Microsoft Teams 

1. In person if successful at teams interview stage 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey 

This role requires a basic DBS check 

Team: Retail 

Location: Skipton Superstore (Opening November 2026!) 

Work pattern: 35 hours per week on a rota basis 

Salary: Up to £23,364.20 per annum 

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Assistant Shop Manager (Superstore): 

• Cats Protection is launching its first Superstore format, offering customers an exciting destination for both fashion and home. With a significantly larger footprint than a traditional charity shop, the Superstore will provide an enhanced shopping experience, a wider product range, and greater opportunities to raise funds for cats and kittens in need. 

• As Assistant Shop Manager, you will support the successful day-to-day running of the Superstore, leading volunteers, driving stock generation, delivering excellent customer service, and deputising for the Shop Manager to help maximise sales and drive performance. 

About the retail team: 

• Our retail operation consists of over 80 charity shops 

• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'. 

What we’re looking for in our Assistant Shop Manager (Superstore)

• Demonstrable experience of working in a retail environment, ideally within a fast-paced, high-volume or multi-department operation.

• Good understanding of sales targets, budgets and key performance indicators

• Experience of cash reconciliation and financial controls, with a high level of accuracy and attention to detail. 

• Ability to motivate, support and manage a team of employees and volunteers.

• Competent IT skills, including the use of Microsoft Word, Excel, email and retail systems.

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about

Interested? Here’s how to apply: 

Application closing date: 6th September 2026 

Virtual interview date: TBC 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. Anonymised application form 

1. Virtual interview via Microsoft Teams 

1. In person if successful at teams interview stage 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey 

This role requires an enhanced DBS check (including the Children's Barred List). 

Team: Retail 

Location: Skipton Superstore (Opening November 2026!), succesful candidate should live within a commutable distance

Work pattern: 21 hours per week 

Salary: £14,018.52 per annum

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Van Driver: 

• The Superstore Van Driver plays a key role in supporting the success of the Superstore by ensuring the safe, efficient and timely collection, delivery and movement of stock across the Cats Protection retail network. This includes transporting donated and purchased goods, furniture, electrical items and other bulky stock between customers, donors and stores. 

About the retail team: 

• Our retail operation consists of over 80 charity shops 

• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewelry and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'. 

What we’re looking for in our Van Driver: 

• Previous experience of driving a commercial vehicle (manual), driving in variable conditions and using Satellite Navigation equipment

• Experience of handling furniture, bulky items or retail stock and following manual handling guidelines

• Physically able to safely lift and move large donations in accordance with manual handling procedures and health and safety guidance.

• Excellent organisational and planning skills, with the ability to prioritise workload and manage multiple collections and deliveries efficiently.

• Hold a full valid UK driving licence and willing to drive Retail fleet vehicles including a Luton van (with tail lift)

• Flexibility to travel within the region as required 

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service 

• Salary Finance, which empowers you to take control of your financial wellbeing 

• and much more, which you can learn about

Interested? Here’s how to apply: 

Application closing date: 6th September 2026 

Virtual interview date: TBC 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. Anonymised application form 

1. Virtual interview via Microsoft Teams 

1. In person interview meet up/interview with Area Manager 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. 

An exciting opportunity to help young people build confidence, connection and resilience through horses and life on our Skipton farm.  Following the success of our day visits, our residential programme will launch in January 2027 and we are looking for a horse specialist to join our growing team.  This unique role combines equine-assisted therapeutic work and hands-on farm life, helping young people see themselves differently.

What is Jamie’s Farm?  Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.

Known within the organisation as ‘Sessional Worker – Horse Specialist’

More about the role:  You will plan and deliver engaging horse-based sessions for visiting young people, using an equine-assisted therapeutic approach to create opportunities for connection, reflection and personal growth.  As part of the wider delivery team, you will contribute to the shared rhythms of farm life, from feeding rounds and walks, to mealtimes, group discussions and occasional evening activities. Working closely with with rest of the Skipton team you will help ensure each visit runs smoothly and provides a positive experience for all.

Alongside programme delivery, you will lead the day-to-day care and welfare of our horses, maintaining high standards of husbandry, stable management and wellbeing.

About you :  We are looking for someone with strong practical experience of horse care, welfare and management, alongside experience of using equine-assisted work with children and young people. You will be able to build positive relationships with young people from a wide range of backgrounds and create safe and engaging experiences that help encourage participation, reflection and growth.

You will bring excellent communication and organisational skills, together with a warm, patient and collaborative approach. Above all, you will share Jamie’s Farm values and be motivated to use your equine expertise to make a meaningful difference for young people.

In return, we offer a competitive salary, generous annual leave and pension, regular therapeutic supervision, specialist training/CPD, all meals when on site, and the chance to join a supportive team in a beautiful rural setting.

You can find the full job description, desired experience and further employee benefits in the recruitment pack below. Don’t meet every single requirement?  We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.

If you’d like to find out more before applying, we are offering an opportunity to visit the farm on Friday 4 September, between 1pm and 4pm. You’ll be able to meet the Head of Farm, ask questions and see the site. Please email the address below for further information.

An exciting opportunity to play a key role supporting young people through our new residential programme at Jamie’s Farm Skipton.  Following the success of our day visits, our residential programme will launch in January 2027. We are looking for someone to help shape the reflective and relational aspects of each visit, working closely with young people, visiting staff and the wider farm team.

What is Jamie’s Farm?  Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.

Known within the organisation as ‘Therapeutic Coordinator’

More about the role:  This is not a formal therapy or counselling position. As Therapeutic Coordinator, you will coordinate the therapeutic input for up to four school or partner organisation visits each month, holding personalised conversations with young people, facilitating reflective group discussions and working closely with visiting staff to ensure each child gets the support they need during and after their time on the farm.

You will also write personalised reports, contribute to daily farm life through walks, meals and shared activities, and act as the farm’s Designated Safeguarding Lead, helping ensure safeguarding practice is followed confidently and consistently. 

About you :  You’ll bring strong professional experience of working with young people facing challenging circumstances, with the warmth, curiosity and patience to build trusting relationships. You may come from youth work, education, mentoring, social care, pastoral support or a similar field, and will be confident supporting young people through reflective and relational approaches. You’ll be organised, collaborative and flexible, with excellent communication skills and a strong commitment to Jamie’s Farm’s values and the communities we support. 

In return, we offer a competitive salary, generous annual leave and pension, regular therapeutic supervision, specialist training/CPD, all meals when on site, and the chance to join a supportive team in a beautiful rural setting.

You can find the full job description, desired experience and further employee benefits in the recruitment pack below. Don’t meet every single requirement?  We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.

If you’d like to find out more before applying, we are offering an opportunity to visit the farm on Friday 4 September, between 1pm and 4pm. You’ll be able to meet the Head of Farm, ask questions and see the site. Please email the address below for further information.

Role   Project Co-ordinator – AAFDA All

Organisation: AAFDA – Advocacy After Fatal Domestic Abuse

Project: AAFDA All

Role title: Project Co-ordinator

Salary: £35,000 pro rata to £28,000

Hours: 4 days per week Location: Home-based, with travel across England as required

Reports to: Operations Manager

Contract: Fixed term subject to funding (4-year grant)

AAFDA All is funded by The National Lottery Community Fund

About AAFDA

AAFDA is a national charity providing specialist, trauma-informed advocacy, emotional support and peer support to families bereaved by fatal domestic abuse, including domestic homicide, suicide where domestic abuse was a known factor, and unexplained deaths linked to abuse. We work to raise the status of bereaved families, strengthen professional and systemic responses, and influence policy and practice so that lessons are learned and future deaths are prevented.

About AAFDA All

AAFDA All is a four-year project developed in partnership with Imkaan to create, pilot and evaluate a culturally responsive advocacy and peer support service for bereaved family members from Black and minoritised communities who have lost a loved one to fatal domestic abuse. The project aims to reduce barriers to support, build trust with communities and specialist organisations, strengthen peer connection, and ensure that lived experience shapes service development, practice and wider systems change.

Role Purpose

The Project Co-ordinator will lead the development, co-ordination and day-to-day delivery of AAFDA All, ensuring that the service is trauma-informed, culturally responsive, safe, accessible and shaped by the voices of bereaved family members from Black and minoritised communities. The postholder will work closely with AAFDA colleagues, Imkaan, the Specialist Advocate, volunteers, community partners, statutory agencies and the Service User Advisory Group to develop referral pathways, support co production, co-ordinate peer support activity, monitor outcomes and embed learning across the programme.

In return for joining us, we will offer you:

· 25 days annual leave per annum, plus bank holidays (Pro rata)

· Excellent development and training opportunities

· Pension Scheme

· Healthcare Scheme

· Employee Assist Scheme

Application Instructions 

To apply for this role, please submit a supporting statement along with your CV. by Closing date: 13th September 2026

Interviews will be held on 

21st, 23rd and 25th September 2026 

As part of our commitment to equality, diversity and inclusion, we particularly welcome applications from candidates from Black and minoritised ethnic backgrounds who possess the necessary trauma-informed community insights and reach, understanding and skills to build trust and deliver the project aims safely and effectively.

Applicants will be shortlisted according to how well they meet the criteria in the person specification.

Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.

Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.

An exciting opportunity to transform young people's lives and play a central role in our new residential programme at Jamie's Farm Skipton. Following the success of our day visits, our residential programme will launch in January 2027. We are looking for a skilled and organised Programme Coordinator to join our growing delivery team, helping to shape and deliver meaningful programmes that support young people to thrive.

What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.

Known within the organisation as ‘Programme Coordinator’

More about the role: This is a varied and rewarding role at the heart of our programme delivery. You will spend much of your time working directly with young people, helping them engage fully in farm life through the shared routines and activities of the day, from feeding rounds and walks to mealtimes and evening activities. You will also plan and lead practical gardening and horticultural sessions, helping young people experience the purpose and satisfaction that come from meaningful work.

Alongside this, you will play a crucial role in coordinating up to 20 visits per year, acting as the key point of liaison with partner schools and organisations, from the point of booking through to meaningful follow-up support after the visit has ended. 

About you: We are looking for someone with at least two years’ experience working with diverse groups of young people, with excellent communication, teamwork and organisational skills. You will be able to build strong relationships with young people and adults alike across a range of settings, influence and motivate others, and contribute positively to the wider vision and goals of the charity.

You will have knowledge of gardening or horticulture and the confidence to plan and deliver engaging practical sessions with young people. Experience in a school, social work or similar setting would be helpful. Warm, patient and collaborative, you will be excited by the opportunity to contribute to farm life and help shape our developing residential programme at Skipton.

In return, we offer a competitive salary, generous annual leave and pension, regular therapeutic supervision, specialist training/CPD, all meals when on site, and the chance to join a supportive team in a beautiful rural setting.

You can find the full job description, desired experience and further employee benefits in the recruitment pack below. Don’t meet every single requirement?  We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.

If you’d like to find out more before applying, we are offering an opportunity to visit the farm on Friday 4 September, between 1pm and 4pm. You’ll be able to meet the Head of Farm, ask questions and see the site. Please email the address below for further information.

About Us

The Marfan Trust is a small, niche medical charity and the only one of its kind in the UK, dedicated to improving and saving the lives of people affected by Marfan and Loeys-Dietz syndromes, which are inherited and life threatening due to heart involvement. We support patients and families through a personalised medical helpline, raise awareness and educate both the public and professionals through high-quality resources, webinars, and symposia, and fund cutting-edge research into improved treatments.

We are committed to championing equality, diversity, and inclusion across all aspects of employment and service delivery.

Fundraiser Job Description

Within a small, dynamic medical charity, the Fundraiser will play a pivotal role, engaging supporters through creative campaigns and cultivating strong relationships with donors, sponsors, and stakeholders.

The role is currently home-based in the UK, with remote staff communications.  Attendance at events across the UK is required, so the ability to travel is essential.

Key Responsibilities

Fundraising & Financial Management

• Monitor and track fundraising income in collaboration with the accountant
• Forecast income targets and plan campaign budgets and expenses
• Draft fundraising budgets and coordinate payment processing
• Analyse income trends and adapt activity during quieter periods
• Ensure transparency and accuracy in all fundraising finances

Sponsorship & Donor Relations

• Identify, approach, and secure new sponsors and major donors
• Develop compelling funding bids and sponsorship packages
• Maintain strong relationships with existing donors, demonstrating the impact of their support
• Act as a consistent point of contact for sponsors and supporters
• Acknowledge and steward donations appropriately

Marketing, Campaigns & Communications

• Develop and deliver marketing campaigns to support fundraising activity
• Create engaging content such as blogs, newsletters, brochures, videos, and appeals
• Write persuasive copy for donation pages and fundraising materials
• Maintain and update fundraising content on the website
• Coordinate with external designers, printers, and agencies as needed

Social Media & Digital Fundraising

• Develop and implement a social media strategy aligned with fundraising goals
• Create, schedule, and manage content across multiple platforms
• Promote campaigns, appeals, and events online
• Engage with supporters and monitor online conversations
• Track and report on engagement and fundraising performance
• Design and deliver online donation drives, Giving Days, and email campaigns
• Support paid advertising and collaborations with partners or influencers

Supporter Engagement & Community Building

• Share impact stories and donor recognition (with consent)
• Encourage peer-to-peer fundraising
• Foster an engaged and supportive online community

PR & Media Relations

• Forge relationships with local and national media
• Draft press releases and pitch fundraising stories
• Manage publicity for fundraising events
• Coordinate media opportunities, photo calls, and branded event materials

About You

You will be based in the UK.

You will have experience in marketing, ideally within charity fundraising, with a proven ability to deliver successful campaigns and grow income across multiple channels. You are confident writing persuasive copy, using data to inform decisions, and managing campaigns from inception to completion.

You are well organised, take initiative, and communicate easily with others. You work collaboratively, bring creativity to what you do, and pay close attention to detail. Confidence using Microsoft Office is essential. Most importantly, you care about the mission of a charity, and an interest in healthcare and medicine would be a welcome addition

The Role 

Thank you for the interest in this role – it is an exciting one. 

You would be joining us at an exciting point in our journey as we reach the midpoint of our ambitious five-year Evolve strategy, following the launch of our new identity as the Leadership Skills Foundation. Over the next two and a half years, we will continue working towards our goal of reaching 200,000 young people annually across through education and community leadership programmes, while cementing our position as the trusted voice for leadership skills development. 

This role will play a significant in making that happen via: 

• Identifying and securing new customers.

• Retaining and growing income from our current customers. 

• Building relationships that drive programme registrations. 

• Using data and insights to adapt approaches and drive efficiency. 

Looking ahead, with a new identity for the organisation and new programmes and partnerships emerging, this role requires a dynamic storyteller who can confidently identify the needs of our customers and clearly demonstrate the value our programmes can offer. 

You'll be a proactive and confident development professional, skilled at spotting opportunities and transforming these into tangible outcomes. You'll thrive on creating and delivering development and engagement plans that directly support our departmental income goals and customer service objectives. With a passion for building strong relationships, you'll bring excellent communication and presentation skills to every interaction. 

Previous experience in a business development, or sales role is essential as well as good knowledge of the education systems in the UK. Ideally you will be based within or near the West Midlands, South West or Wales due to potential travel requirements in these regions.

Please note: You must be eligible to work in the UK to apply for this vacancy. The Leadership Skills Foundation cannot offer visa sponsorship. 

Role summary: 

 Role purpose: 

Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact. 

• Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income. 

• Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty. 

 Key responsibilities: 

 Retain and grow existing centre relationships 

• Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential. 

• Deliver against annual centre income targets by supporting centres to continue and expand programme delivery. 

• Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback. 

• Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support. 

• Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships. 

 Generate and convert new business 

• Identify and research high-potential leads across your allocated sectors (e.g., secondary, Wales, community, international schools) using BI and CRM insights, sector intelligence, and marketing-generated activity. 

• Plan and deliver proactive outreach activity via a Sector, Segment and Region Development Plans. 

• Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts. 

• Support new centre onboarding, from initial conversations through to registration and early delivery support. 

• Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities. 

Deliver outstanding customer experience 

• Proactively communicate and engage with customers to support their delivery of Leadership Skills Foundation programmes. 

• Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback. 

• Ensure every interaction reflects the Leadership Skills Foundation’s values. 

• Proactively use our Customer Relationship Management (CRM) system to maintain consistent and accurate records of communications, registrations, and engagement history. 

• Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities. 

• Champion a customer-first mindset and share insight to improve performance against our customer experience objectives. 

Use data, systems, and insight to drive decisions 

• Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors. 

• Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement. 

• Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities. 

• Use our CRM systems and workflow as a planning and prioritisation tools to anticipate risk and drive quality interactions and personal efficiency. 

 Collaborate across teams and support innovation 

• Work closely with key teams to plan and coordinate campaigns, messaging, and respond to customer feedback. 

• Feedback insight from centres to inform programme development and sector-specific improvements. 

• Contribute to team planning meetings, training sessions, and department-wide initiatives. 

• Support the induction of new team members and contribute to a collaborative, learning-focused team culture. 

 Skills, experience, and knowledge 

 Essential 

Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.  

• An understanding of education systems in the UK. 

• An understanding of initiating prospect engagement, business development strategies and meeting sales targets. 

• Strong interpersonal and communication skills. 

• Experience of working on own initiative and being a self-starter. 

• Confidence in presenting externally to customers and partners. 

• Experience of working with CRM systems, sales forecasting tools, and Management Information systems. 

• Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making. 

• Ability to present information concisely using Microsoft Office programmes. 

• An ability to network, influence and build relationships with key stakeholders andcustomers. 

• An ability to convert external relationships into long standing customers results. 

 Desired 

 Previous experience in a sales environment. 

• An understanding and passion for leadership skills development and the value it provides for young people and centres. 

• Excellent customer service skills. 

• An understanding of awarding bodies and their operating landscape. 

We're looking for a Head of Projects to lead Calder Rivers Trust's project management function and oversee the delivery of our environmental improvement work across the catchment. This is a senior leadership role in an ambitious and growing organisation, responsible for ensuring our projects deliver meaningful environmental outcomes and are developed, managed and delivered to high professional standards.

You'll lead a team responsible for developing, managing and delivering projects that improve rivers, habitats and landscapes across the catchment. You'll oversee projects from early development and feasibility through to delivery, evaluation and learning, ensuring they are well planned, properly governed and deliver lasting benefits.

You'll establish and continually improve the Trust's approach to project management, governance and assurance, providing oversight of project performance, risk, resources and priorities across a diverse project portfolio. Working across the Trust and with external partners, you'll help develop future opportunities, maintain a strong pipeline of work and support the delivery of increasingly ambitious projects.

We're looking for someone with strong leadership skills, sound judgement and the ability to bring clarity and direction in complex environments. Someone who enjoys developing people, improving how organisations deliver projects and helping teams achieve their best work.

We’re a flexible, human-centred organisation. The role is full-time (35 hours/week), with 28 days’ holiday plus public holidays. You can choose a working pattern that fits your life, and we’re happy to explore reduced hours if that’s what you need.

If this sounds like a role you could grow into, even if you don’t tick every box right now, we’d be keen to hear from you. Submit an application and tell us what you’d bring to the role.

Standard Terms & Benefits:

• Location: Hybrid Home/Halifax
• 35 hour working week
• 28 days Annual Leave + public holidays
• Rivers Trust Group Pension Membership (9% employer contribution - subject to eligibility)
• Life Assurance Scheme (with the Pension Scheme)
• Flexible working and Working From Home

We're looking for a Head of Internal Services to help shape the future of Calder Rivers Trust.

This is a senior leadership role with organisation-wide responsibility for ensuring the Trust is well run, well governed, financially sound, compliant and resilient. You'll provide the foundations that enable our teams to deliver environmental impact today while building the capacity and capability we need for the future.

Working closely with the General Manager, Board and leadership team, you'll help guide organisational development, support strategic decision-making, and ensure the Trust has the systems, information, resources and assurance needed to grow with confidence.

You'll lead our approach to finance, governance, risk, compliance, people, health and safety, organisational performance, systems and technology. You'll ensure these areas work together effectively, with clear responsibilities, strong controls and practical arrangements that support colleagues across the Trust.

As a trusted adviser to trustees and senior leaders, you'll provide insight, support and constructive challenge, helping ensure good decisions are informed by strong information and a clear understanding of organisational priorities, opportunities and risks.

You'll also play a leading role in organisational planning and development, helping translate strategy into action, strengthening management practice, improving how information flows across the organisation, and identifying opportunities to improve how we work.

We're looking for someone who combines strategic thinking with practical leadership. You'll enjoy bringing clarity to complexity, improving systems, developing people and helping organisations perform at their best. You might come from a finance, governance, operations, organisational development, HR, charity leadership or corporate services background. What matters most is your ability to take a whole-organisation view and turn ambition into effective organisational practice.

We’re a flexible, human-centred organisation. The role is full-time (35 hours/week), with 28 days’ holiday plus public holidays. You can choose a working pattern that fits your life, and we’re happy to explore reduced hours if that’s what you need.

If this sounds like a role you could grow into, even if you don’t tick every box right now, we’d be keen to hear from you. Send us an application and tell us what you’d bring to the role.

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Calder Rivers Trust is an environmental charity with a Team dedicated to protecting and enhancing the rivers, brooks, becks, and streams of Calderdale, Kirklees, and Wakefield. Our work reaches every part of the Calder catchment touched by water, bringing together colleagues, partners, landowners, communities, and supporters to act with urgency and integrity. Together, we are working towards a future where healthy rivers support thriving wildlife, resilient landscapes, and prosperous communities.

We are a people-centred organisation, and when you join Calder Rivers Trust, you'll be supported to do your best work, develop your skills, and contribute as part of a team making a positive difference. We are committed to creating an inclusive workplace where everyone is respected, valued, and given equal opportunities to fulfil their potential, free from discrimination.

A Calder Rivers Trust, we value people who are committed to doing their job well, supporting their colleagues, and helping the organisation succeed. If that's you, we'd love to hear from you.

Standard Terms & Benefits:

• Location: Hybrid Home/Halifax
• 35 hour working week
• 28 days Annual Leave + public holidays
• Rivers Trust Group Pension Membership (9% employer contribution - subject to eligibility)
• Life Assurance Scheme (with the Pension Scheme)
• Flexible working and Working From Home

CAHN is seeking a proactive and relationship-focused Partnerships & Membership Officer to help grow our membership, strengthen partnerships and increase engagement with organisations that share our commitment to health equity.

You will build and maintain relationships with corporate, academic, community, faith and delivery partners, support membership applications and renewals, coordinate outreach and maintain accurate partnership and membership records.

You will also support partnership engagement across CAHN’s programmes, campaigns and flagship events, coordinating stakeholder communications, invitations, follow-up actions and other activities that strengthen our relationships.

We are looking for someone who is confident, organised, proactive and an excellent communicator, with the ability to build trust, manage multiple priorities and turn relationships into meaningful opportunities.

This is an exciting opportunity to develop your career in partnerships, stakeholder engagement and membership while contributing to CAHN’s mission to reduce health inequalities affecting Black Caribbean and African communities.

If you enjoy connecting people, building relationships and creating opportunities that make a difference, we want to hear from you.