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Top job
Treloar Trust, Alton, Hampshire (On-site)
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours) £27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people.
Posted today
Top job
Forces Employment Charity, Portsmouth (Hybrid)
£29,000 per year
An exciting opportunity to join Forces Employment Charity
Posted today
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Lloyds Bank Foundation, Remote
£45,245 per annum (FTE)
The Lloyds Bank Foundation is seeking a Manager for the North East & Cumbria region to play a pivotal role in our evolving strategy.
Posted today
Top job
International Seafarers' Welfare and Assistance Network, Remote
£40,000 per year pro rata
ISWAN is looking for an experienced Helplines Manager to manage operations and ensure a quality service to seafarers.
Posted today
Closing in 5 days
Diocese of Portsmouth, Portsmouth (Hybrid)
£32,000 per year (FTE)
Are you an experienced and proactive HR professional with a strong understanding of UK employment law and a passion for supporting people?
Posted today Apply Now
Closing in 3 days
Brightside, Remote
£28,860 - £32,300 per year
Due to the incredible volume of applications we have bought closing date forward to 23.30pm Monday 1 December
Posted today Apply Now
Closing in 4 days
League Against Cruel Sports, Godalming, Surrey (Hybrid)
£22,000-£24,000 FTE per annum, £10,057 - £10,971 actual, £12.08 – £13.18 ph
Posted 1 day ago Apply Now
Closing in 6 days
Alzheimers Society, Remote
£49,415 - £54,905 Per Annum
Posted 1 day ago
AAFDA, Remote
£32,500 per annum FTE (£26,000 pro rata)
Seeking a proactive and skilled Training and Events Officer to support our growing training and development programmes
Posted 1 day ago Apply Now
British Mycological Society, Remote
£29,000 per annum FTE (£17,400 actual for 3 days per week)
Are you a skilled Events Officer or Coordinator looking for a flexible, home-based role with an organisation that has a nature-based focus?
Posted 1 day ago Apply Now
Closing in 7 days
Royal British Legion, Hampshire (On-site)
£29,170 to £30,790 per annum
Posted 1 day ago
Page 1 of 13
Alton, Hampshire (On-site) 10.73 miles
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours) £27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
Part-time (30 - 37)
Permanent
Job description

Supporter Experience Officer

30 - 37 hours per week

Full year or Term-time contract considered

Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people, and empowers them to live more independent and fulfilling lives. Our work is only possible thanks to the incredible generosity and loyalty of our supporters – and that’s where you come in. 

We’re looking for a motivated and detail-focused Supporter Experience Officer to help deliver an exceptional experience for our donors and event supporters. You’ll play a key role in ensuring our supporter data is accurate and meaningful, enabling us to communicate in a personal, timely, and inspiring way. 

Working closely with the wider fundraising team, you’ll help develop creative and engaging supporter journeys, automate processes, and develop lasting relationships with the people who make our work possible.

What you’ll do:

  • Manage supporter data and segmentation for mailings, e-newsletters, and campaigns
  • Deliver timely, personalised thank-you messages and donor communications
  • Support donor retention by monitoring giving patterns and engaging lapsed supporters
  • Develop supporter journeys and automated touchpoints across email and CRM
  • Help ensure every donor feels valued and connected to Treloar’s mission
  • Contribute to events and fundraising campaigns, occasionally outside office hours 

Salary:

£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours)

£27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)

We’re looking for someone who:

  • Experience working with supporter databases (CRM experience ideal)
  • Good level of standard education including Maths and English
  • Proficient in using Microsoft Office Suite
  • Strong attention to detail and an enthusiasm for using data
  • The ability to plan, prioritise, and manage a varied workload
  • A friendly, collaborative, and proactive approach
  • A genuine passion for Treloar’s mission and values

Why join us?

 At Treloar’s, you’ll be part of a passionate team making a real difference in young people’s lives. You’ll enjoy:

  • A supportive and inclusive working environment
  • The chance to be part of a purpose-driven organisation with a real sense of community
  • Excellent training & development opportunities
  • Life insurance & Critical Illness Cover
  • Group Personal Pension & Occupational Health schemes
  • Health Cash Plan & Perkbox discount scheme
  • Free wellbeing activities (e.g. gym/yoga/Pilates)
  • Free parking & many other benefits

How to apply?

To apply, please complete our online application form, alternatively please call our Recruitment Team to discuss further.

Closing date: Wednesday 10th December at 12pm

Interview date:  W/C 15th December 2025

Treloar Trust is committed to safeguarding children, young people and vulnerable adults. All successful candidates will be subject to a DBS Check along with other relevant employment checks.

For access to the child protection policy and practices of the school or college, as well as the policy regarding the employment of ex-offenders, please click on the following LINK

Registered charity number 1092857.

Application resources
Posted by
Treloar Trust View profile Organisation type Registered Charity Company size 501 - 1000
Posted on: 28 November 2025
Closing date: 10 December 2025 at 12:00
Job ref: Supporter Experience Officer
Tags: Fundraising, Social Care / Development, Education, Health / Medical, Direct / Supporters, Major Donor