Jobs in Redbridge
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
IN A NUTSHELL:
This is a pivotal role at the intersection of finance and operations, helping to ensure the smooth and effective running of key organisational functions. The Finance and Operations Lead will play an integral role in overseeing the charity’s financial operations, supporting grant reporting and wider business development initiatives, and driving operational efficiency across the organisation.
WHY IS THIS ROLE IMPORTANT FOR THE CENTRE’S WORK?
Collaborating closely with the senior and wider teams, the Finance and Operations Lead will play a key role in financial management, and operational effectiveness, contributing directly to the success of our initiatives.
WE’RE LOOKING FOR SOMEONE WHO CAN:
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Be the main point of contact for all finance and operational queries
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Manage the organisation’s core financial operations, including monthly Management Accounts, project finances, VAT returns and financial reporting, while working closely with external bookkeepers to ensure effective financial management and compliance, while working closely with the COO on financial oversight and planning
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Coordinate and manage the annual budgeting, Mid Year Forecasting and audit processes, preparing financial information, liaising with budget holders and external accountants, and ensuring timelines, reporting requirements and supporting documentation are delivered accurately and on time, while working closely with the COO on final review and strategic adjustments
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Support the Head of People and Development with the delivery and implementation of the internal People Strategy (specifically focusing on refining recruitment, onboarding and offboarding processes, as well as providing support with grant reporting and budgeting requirements for funders)
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Manage day-to-day operations across the organisation, including onboarding new staff, supporting HR processes, coordinating office management and equipment setup, liaising with IT support providers, arranging organisation-wide cyber security training, and ensuring the smooth running of operational processes while identifying areas for improvement
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Collaborate with the Chief Operating Officer and the Head of Development and People to align financial and development goals
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Identify ways to enhance operational processes to support the growth of the organisation.
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Support the Engine Room team to establish effective organisational systems, routines and operational processes that support collaborative, person-centred and efficient ways of working across the organisation.
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Work closely with the Senior Team to provide financial insights, support strategic decision-making, and contribute to governance processes, including coordinating board paper inputs and monitoring organisational KPIs
RELEVANT EXPERIENCE AND BEHAVIOURS:
Criteria:
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Proven experience in finance and operations in a charity/ Third sector (Essential)
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Experience in fundraising/development initiatives (Desirable)
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Is committed to the vision and mission of CHI (Essential)
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Excellent communications skills, both written and verbal with the ability to convey complex financial information to diverse audiences (Essential)
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Strong attention to detail, good organisational skills and an ability to work accurately, calmly and effectively (Essential)
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Good Excel skills with ability to create and manipulate pivot tables and use functions such as VLOOKUP and SUMIF. (Essential)
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Able to take a collaborative and proactive approach to operations, with a focus on continuous improvement. (Essential)
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Familiarity with financial regulations and a commitment to maintaining compliance. (Essential)
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A team player able to adapt to changes in workload and priorities (Essential)
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AAT qualification or equivalent (Desirable)
TERMS OF APPOINTMENT:
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Both full and part-time considered.
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Salary: £35,000 to £45,000 (pro rata if part-time), depending on experience.
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Location: London (hybrid working model, with at least one day per week in the office)
WORKING AT CHI:
As part of the team, you’ll have access to a range of benefits, including:
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Interest-free loans for travel, cycle to work, and tenancy deposits
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Pension scheme with 8.5% employer contribution
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30 days’ annual leave, rising to 33 with service
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Enhanced family leave and pay
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Employee assistance programme
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Flexible working
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Generous learning and development budget
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Quarterly team away days
TO APPLY
We use Applied for all our internal recruitment - an independent online recruitment platform that reduces bias, improves quality of hire and increases diversity.
The closing date for this role is Monday 15 June 2026.
First round of Interviews to take place during the w/c 22 June 2026. This will include a short written exercise (that needs to be completed ahead of the interview). All details will be provided in due course.
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
The client requests no contact from agencies or media sales.
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
- advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
- user involvement projects that help organisations improve what they offer by listening to people who use their services
- local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
- innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
We are seeking a dedicated and compassionate Independent Advocate to join our team on a zero-hours contract. This role involves providing high-quality advocacy support across various disciplines, ensuring individuals have a voice in decisions that affect their lives.
You will work with people in hospitals, care homes, their own homes, and within the community, supporting them to understand their rights and choices. The role requires travel across London.
Under the Health and Social Care Act 2008, the post holder will be required to visit CQC registered care homes and would be subject to government requirements.
Key responsibilities
î Provide independent advocacy under the Care Act 2014, supporting individuals to understand and exercise their rights.
î Act as an Independent Mental Capacity Advocate (IMCA), representing individuals who lack capacity to make specific decisions.
î Undertake the role of a Relevant Person’s Representative (RPR) under the Deprivation of Liberty Safeguards (DoLS).
î Support individuals through Rule 1.2 advocacy, ensuring their views are represented in court proceedings.
î Provide Independent Mental Health Advocacy (IMHA) for individuals detained under the Mental Health Act.
î Work directly with clients, ensuring their wishes and needs are heard and respected.
î Maintain accurate records and adhere to relevant policies, procedures, and legislation.
General responsibilities
î Participate in team meetings and training.
î Participate in personal, team and organisational development.
î Contribute to monitoring reports.
î Keep to our policies, including health & safety, and risk regulations.
î Work to our mission, vision, and values.
î Carry out other projects and tasks as needed.
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
î Willingness to travel across London for client visits
î Ability to work independently and manage a varied caseload
î Strong commitment to upholding individuals’ rights
î Understanding of the role and responsibilities of an advocate.
î Understanding of issues faced by people with mental health conditions, physical health conditions and learning disabilities.
î Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.
î Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.
î IT literate, including working knowledge of Microsoft packages (Excel, Word, Outlook).
î Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
î Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
î Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.
î Commitment to ongoing professional development.
î Willingness and ability to travel across all London boroughs and surrounding areas as required by the service.
î Ability to undertake occasional journeys outside London, which may involve travel times of up to 2–3 hours each way.
î Flexible approach to working hours and locations.
î Ability to work independently and manage travel arrangements effectively.
Desirable knowledge, experience and qualifications:
î Experience of delivering different forms of advocacy (instructed and non-instructed; IMHA, ICAA, IMCA, IHCA,) within a statutory advocacy service.
î Knowledge of the Mental Health Act / Mental Capacity Act / Care Act/DolS and other statutory legislation as it applies to advocacy.
î Knowledge of mental health sections and social care services, including current issues in policy and practice.
î Experience working with vulnerable individuals in a health or social care setting
î Understanding of the Accessible Information Standard.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
We are looking for a Senior Developer, specialising in Integrations, APIs and Power Platform, to join our growing IT team at ClientEarth. The role will be based in our London office but contributes to ClientEarth’s global operations across the US, UK, Europe, China and Japan. If you’re passionate about Microsoft technologies, innovation, and creating smarter digital experiences, this is your chance to join a growing team and play a key role in shaping a new technology vision at ClientEarth.
For this role, the postholder will be required to be in the office 3 days a week, with 2 remote working days per week. This is due to training and project collaboration requirements.
Key Responsibilities
- Proactively deep-dive on organisational problems and processes, applying problem-solving and decision-making skills. Deliver services and solutions using the MS Power Platform, SharePoint, Teams and other MS365 services. This will include but not be limited to creating Canvas and Model-driven apps to improve efficiency and digitise processes.
- Identify areas and build processes where Power Platform and M365 can be better leveraged to facilitate process improvement and automation.
- Integrate and manage data sources like Dataverse, Sharepoint and SQL.
- Guide and educate employees on the effective use of the Power Platform (Power Apps, Power Automate, Power BI and Power Virtual Agent), SharePoint, MS Teams and other MS365 services.
- Oversee, review and, as appropriate, sign-off on the work of line-managed staff, setting clear expectations and ensuring deliverables meet agreed quality standards and timelines.
- Support the Global Head of IT to deliver key projects including CRM, AI and Automation.
- Identify and communicate platform risks, constraints and opportunities (e.g., licensing, security, data residency, scalability), feeding clear recommendations and decision points to the Global Head of IT and wider leadership.
See the job description for a full list of duties for this role.
Skills, Knowledge & Expertise
- Certified in Microsoft Power Platform Functional Consultant PL-200 (essential)
- Certified in Microsoft Power Platform Developer PL-400 (essential)
- Proficient in Microsoft Power Platform components (Power Apps, Power Automate, Dataverse, Power BI) with 3+ years working experience (essential)
- 3+ years experience designing and building APIs, including RESTful services, with a strong understanding of authentication, versioning, and error handling. (essential)
- Experience with Dataverse data modelling and security roles (essential)
- Knowledge of JavaScript, HTML, CSS, and Azure Functions for extending app functionality (essential)
- Excellent troubleshooting experience (essential)
See the job description for a full list of duties for this role.
Job Benefits
Further Information
Have a question about this job? Please visit Jobs at ClientEarth | ClientEarth Careers for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join SmellTaste and lead the development of the charity’s involvement in research, shaping how lived experience of those affected by smell and taste impairment is integrated in research projects. As Research Development and Engagement Manager, you will lead engagement with researchers, our patient community, and external partners to develop and support new research collaborations. This includes leading the Public and Patient Involvement activity for a 12-month National Institute of Health Research-funded Programme Development Grant, the ICAST Programme: Improving Care for patients with Smell & Taste Disorders, and undertaking planning work for the prospective Programme Grant which is expected to follow this.
This post is funded for 2 days (15 hours) per week for an initial 12-month period, with the potential for the contract to be extended and for it to become a full-time role subject to further funding being secured.
You will be joining a small, friendly and ambitious team that will support your professional development as part of the charity’s ongoing growth.
If you are passionate about making a difference to an underserved patient community and want to be part of a pioneering and collaborative organisation that values and empowers the people it represents then we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.
Application instructions:
Please apply by providing both a CV and a covering letter which clearly states how you meet all the points in the Personal Specification.
Key responsibilities
- Lead the SmellTaste contribution to a 12-month National Institute of Health Research-funded Programme Development Grant, led by Prof Carl Philpott at the University of East Anglia (the ICAST Programme: Improving Care for patients with Smell & Taste Disorders).
- Develop a Patient and Public Involvement and Engagement (PPIE) strategy for the above project, including evaluation of impact and dissemination
- Manage a PPI panel for the NIHR project, organise PPIE meetings and ensure participants and panel members are remunerated for activity.
- Develop a detailed, costed delivery plan for the national survey element of the planned Programme Grant which is expected to follow on from the Programme Development Grant, including marketing and publicity, recruitment and dissemination.
- Work with the charity’s CEO and honorary Director of Research and Medical Affairs to develop a research strategy for the charity that aligns with the research priorities identified in the James Lind Alliance Priority Setting Partnership for Smell and Taste Disorders.
- Work with the charity’s CEO, honorary Director of Research and Medical Affairs and external researchers to identify opportunities for new collaborative research opportunities.
- Develop funding applications for research projects.
- Oversee all of the charity’s collaborative research activity, including PPIE activity.
- Evaluate and report on the impact of research projects, ensuring inclusivity and ethical standards.
Personal specification
- Degree (or equivalent experience) in biological sciences or a related field
- Experience leading or supporting public and patient involvement and engagement initiatives in research
- Experience leading or supporting involvement in research
- Experience of writing grant applications
- Ability to communicate and interpret complex scientific research clearly
- Experience working with diverse and underrepresented communities
- Confident relationship builder with researchers and other external stakeholders
- Excellent organisational skills, including strong project management skills
Hours: Part-time, 15 hours per week
Salary: £40,000, pro-rata
Holiday allowance: 25 days pro-rata, plus bank holidays
Location: Home working. Some travel will be required to attend in-person meetings and events
Interviews expected to be held during the week commencing 22nd June.
SmellTaste is the charity for all those living with impaired smell and taste.


At Age UK, effective governance is key to delivering our mission and supporting older people. We are looking for a Senior Governance Manager to play a pivotal role supporting our most senior Boards and Committees, ensuring robust governance, regulatory compliance, and strategic alignment.
The Senior Governance Manager is a key role managing and providing all aspects of the governance and secretariat service relevant to the most senior Boards and Committees within the Age UK Group and deputising for the Head of Governance and Legal with respect to duties as Company Secretary.
The role manages a team of 4 Executive Assistant and Governance Officers and 1 Executive Assistant (Chair/CEO) and the ability to line manage this team throughout the Board and Committee governance cycle and on individual projects / tasks, while also providing consistent executive services is key.
This is a very visible role working closely with Trustees and Directors as well as the most senior staff within the Charity, providing advice and support.
The post holder will lead projects, anticipate future governance matters and proactively tackle issues, with the ability to prioritise and manage many projects and activities in a busy environment. Please see role description for all responsibilities.
We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office approximately 4 times per month, in line with meeting schedules. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK internal grade: 4L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of provision of secretariat services; servicing senior level Boards and Committees A, I
* Experience of charity governance in a large and complex charity structure, including experience of establishing and maintaining governance policies and procedures A, I
* Experience of corporate governance A, I
* Line management experience A, I
Skills and Knowledge
* High level of written English A, T, P
* Excellent communication skills with the ability to communicate at all levels and to tailor communications to different audiences A, I, T, P
* Strong presentation, negotiation and interpersonal skills I
* Experience of or aptitude to explore how technology and the use of AI can transform the team's work I
* A good eye for detail A, I
* Proactive and able to work both individually and as a team. I
* Sound judgement with good problem-solving abilities I
* Highly organised, able to meet deadlines and manage / prioritise workflow A, I
Personal attributes
* Confident and able to take decisions I
* Personable and able to build good relationships quickly I
* Flexible and able to work in a changing and fast-moving environment I
* Discreet and comfortable with holding confidential information I
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
* Experience / understanding of working within a financial service regulated environment. A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting IPS Employment Advisors to join our IPS service in the London Borough of Barking and Dagenham. You will be based in NHS mental health treatment teams in Barking, Dagenham and Rainham areas, working 35 hours per week. IPS services at Working Well Trust have been awarded the IPS Grow quality mark and adhere closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
What you’ll be doing
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.
You will spend up to 65% of your week working in the community of Barking and Dagenham to provide localised support to residents of the Borough.
You will also be working to contract targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
- A genuine desire to support people into meaningful employment.
- Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
- Confidence engaging with employers and promoting the benefits of our service.
- Good organisation skills and the ability to manage a caseload effectively.
- Beneficial (but not essential): experience working with people with mental health difficulties.
- Beneficial (but not essential): local knowledge/ experience of the Borough
What we offer
- £33,000 per year
- 30 days annual leave plus public holidays, (FTE)
- Employer pension contribution of 6%
- Supportive environment within a growing, dedicated team
- Meaningful, rewarding work supporting people into employment
- Expenses paid for mandatory travel during work hours.
- Flexible, paid Wellbeing Hour every fortnight (FTE)
What’s next
Before you apply, please note the following:
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We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
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To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
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Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
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If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions.
Start your application today and take the next step in a rewarding career.
Closing date: Friday 29th May 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.
Telephone interview stage: 4th - 10th June 2026
Final Stage interviews: 15th- 16th June in person at Barking Hospital
Application Instructions
To apply, please upload your CV and answer our screening questions outlining how you meet the person specification.
Please note that any incorrect information provided at application stage may result in a retraction of job offer during pre-employment checks.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Contract: 12months fixed term – parental leave cover
Hours: 21 hours per week
Location: Based in Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
About the role
As a Coach in the Structured Coaching Team, you will be the lead worker for people who engage well with the service and are able to work with you to develop and follow a personalised plan to end their homelessness. You will work collaboratively across departments to support Crisis' mission to end homelessness by delivering services that are person-centred, sensitive and responsive to the diverse needs of Crisis Members. You will understand and promote the importance of evidencing our impact in preventing and ending homelessness. Also evidencing the barriers faced by members to directly inform our Policy and Campaigns strategies, using the Crisis Member Achievement and Progression System (MAPS) and case management standards.
About you
You will as part of the Crisis team, make and maintain collaborative, consistent relationships with our members, staff, volunteers and other organisations.
You will have:
- Knowledge of relevant sector, e.g., housing, homelessness, and welfare legislation.
- An understanding of psychologically informed approaches when working with people who have experienced complex trauma and marginalised individuals.
- Effectively manage your own workload, including a varied caseload, with excellent organisational skills and the ability to manage conflicting priorities, exercise judgment under pressure and balance competing demands.
- An understanding of the importance of protecting an individual’s personal and sensitive data when working with someone’s information.
- Excellent communication skills, spoken and written, including the ability to promote Crisis’ services to a wide variety of audiences.
- Knowledge and experience of safeguarding and commitment to act in compliance with safeguarding policy and procedures.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 31st May 2026
Interviews will be held on Monday 15th June 2026 at Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Senior Corporate Development Manager, External Engagement
Service: External Engagement
Salary:
- starting at £42,562 rising to £46,703 FTE per annum (pro rata for part-time hours)
- Additionally, £3,866 Inner London Weighting FTE per annum for Head Office based (pro rata for part-time hours)
or
- Additionally, £480 home-based allowance FTE per annum for Home-based (pro rata for part-time hours)
Location: Hybrid Head Office or Homebased
For Head Office based roles, we typically work a minimum 2 days a week in the office. Our office space is wheelchair accessible and located in Hoxton, London, N1.
Note that this role requires travel to partner meetings and events, predominantly in central London (but also nationally). Applicants would need to be able to travel regularly, as required, to fulfil the needs of the role, even if home-based.
Hours: Full Time (37 hours per week) or Part Time (no less than 28 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the role’s impact:
Family Action is a national charity committed to supporting families through change, challenge and crisis. Since the charity was founded in 1869, we have continued to help children and families overcome the challenges they face through a wide range of practical, emotional and financial support. Today we work with more than 60,000 families in around 150 community-based services, as well as supporting thousands more through our national helpline, FamilyLine.
This is an exciting time for an experienced and ambitious senior corporate fundraiser to join our high performing corporate partnerships team and lead the New Business function. Family Action recently undertook a major brand review and launched a new website, and income generation is a key priority in our 2024-29 strategy. This role will be focused on developing and growing new business activity, including identifying and securing new high-value partnerships, creating and implementing a robust growth strategy and ensuring we have the tools to deliver it. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our colleagues delivering Family Action’s services.
Main Responsibilities (for details check the job description and person specification):
- Leading a small team to drive forward new business activity; identifying, cultivating and securing new income generation opportunities with corporate partners across strategic, commercial and charity of the year style collaborations.
- Creating and implementing a growth strategy for new business, developing our corporate partnerships proposition, maximising income and delivering on our overall charitable strategy and objectives.
- Implementing effective processes, systems and frameworks to increase partnership opportunities and the success of our new business activity.
- Working with senior stakeholders internally and externally to identify and secure partnership opportunities that further shared goals.
- Working with the Corporate Team and other teams and colleagues across the organisation to ensure the smooth setup and onboarding of new partnerships.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro rata if job is taken PT)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Apply via our website and click the “Apply Now” link to fill out our digital application form
· Closing Date: Sunday 31st May 2026 at 23:59
Interviews are scheduled to take place on the 11th and 15th of June 2026 - virtually, with slots throughout the working day and early/late slots available.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Senior Change Manager, Children’s Services
Reports to: Head of Change, Children’s Services
Salary:£54,300 per annum, depending on experience
Location: Central London or Hybrid*(see below)
Contract: 2-year fixed term contract
Closing date for applications: 12 pm on Monday, 1st June 2026
Interview dates: Week commencing 15th June 2026
About the Youth Endowment Fund
All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope.
But it doesn’t have to be this way.
The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it.
A big part of the movement that we need to build is in the world of children’s services. We need to inspire and connect with senior leaders in England and Wales to spread what works and make our country safer for some of our most vulnerable children. We need someone who can deliver this whilst understanding and working within the context of the major sector reforms that are currently being delivered via the Families First Partnership programme.
Key Responsibilities
We are at an exciting moment in our work. In June we will publish our children’s services practice guidance, setting out the evidence for what works to reduce serious youth violence in the children’s services sector.
We have plans to work with the sector over the rest of the financial year and beyond, including designing a self-assessment tool to help senior sector leaders benchmark their existing practice against the evidence. We will also launch a new change programme, working hand-in-hand with the sector to implement the evidence for what works, gaining valuable insights in the process.
Your role is to help us turn these plans into a reality.
This will include launching the self-assessment tool and promoting its use within the sector. It will also involve planning, designing and delivering the change programme to turn the theory into reality.
You will also contribute by designing and delivering a range of sector engagement activities, such as webinars, events and learning opportunities, that reach the sector, helping to build momentum, understanding and commitment across children’s services.
Lastly, you will support the Head of Change for Children’s Services with government engagement as required and support the establishment of a new network for senior sector leaders to share the latest evidence and best practice.
Key responsibilities will include:
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Supporting the launch and roll-out of the children’s services self-assessment tool, driving up demand and ensuring widespread completion of the tool across the sector;
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Work hands-on with Local Authorities to help them put evidence into practice via our change programme; planning, delivering and learning as the work continues;
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Continuously capture and act on learning from the self-assessment tool and deep dive change programme to inform future work;
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Supporting the design and roll-out of a children’s services network to spread learning of what works to reduce serious youth violence;
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Spend time genuinely understanding the pressures, priorities and constraints facing children’s services leaders to inform our longer-term approach to change.
As part of your wider contribution to the organisation, you will also:
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Build a culture where it is natural to perform well and support colleagues brilliantly.
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Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.
You are this sort of person:
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You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do.
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You understand the children’s services sector. You understand how the sector really works. This could include experience of working with/supporting senior sector leaders to facilitate change and improvement that improves the lives of young people.
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You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a social worker and a 15-year-old student. Listening to people from all backgrounds matters to you.
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You have experience of developing resources which support children’s services. You understand and take a curious approach to learning about the needs of sector leaders. You are able to skilfully translate these insights into helpful resources and tools which support leaders to improve practice.
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You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player.
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You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.
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You understand young people. You understand what the lives of vulnerable young people can be like, and you understand some of the organisations that work with them, ideally through first-hand experience.
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You are committed to equality, diversity and inclusion.
You must have this sort of experience
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Delivering positive change within children’s services: You have significant experience of working with sector leaders to support the development and improvement of practice.
While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of violence affecting children and young people.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Hybrid Working
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
To Apply
Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below. Please submit your application by Monday 1st June 2026 at 12pm.
Application Questions
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How have you used evidence to deliver effective change and improve outcomes? How did you gather and use the evidence and influence senior leaders to act differently?
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Describe your experience and understanding of working in or with the children’s services sector, in particular working with senior sector leaders. Please be specific about the context and impact you made.
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What personal and professional experiences shape your understanding of the children’s services sector and its role in preventing youth violence?
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
Interview Process
This will be a two-stage interview process. Interviews will take place the week of 15th June 2025.
Please Note: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
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£1,000 professional development budget annually
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25 days annual leave, 3 days end of year shut down, plus Bank Holidays
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Four half days for volunteering activities
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Employee Assistance Programme – 24hr phone line for free confidential support
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Volunteering days - 4 half days per year
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Death in service - 4 times annual salary
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Flexible hours. Core office hours 10am – 4pm
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Financial support including travel and hardship loans
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Employer contributed pension of 5%.
Your Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by delivering specialist welfare benefits advice and training to help Deaf and Disabled people secure the support they're entitled to.
About Disability Law Service
Disability Law Service (DLS) is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people.
Purpose of the role
To provide specialist welfare benefits advice and training to Deaf and Disabled people and organisations, supporting access to entitlements and improved outcomes.
Overview
You will deliver welfare benefits advice via our helpline and outreach work, alongside providing training to voluntary and community organisations. You will also contribute to service development and collaborative team working within our Social Welfare Law team.
Key responsibilities
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Provide welfare benefits advice via a dedicated helpline
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Support clients to understand entitlements and next steps
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Deliver welfare benefits training to external organisations
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Maintain accurate case records and reporting systems
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Contribute to service development and digital advice delivery
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Work collaboratively within the team
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Maintain up-to-date knowledge of welfare benefits law and policy
What we offer
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Opportunities to develop expertise in welfare benefits and financial resilience, and contribute to a varied and dynamic workload
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A supportive and inclusive working environment within a committed and experienced team
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A varied role where your work directly supports access to justice for Deaf and Disabled people.
Equality, diversity and inclusion
We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive.
To apply
To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have read the job description and person specification fully before applying for the role.
Our mission is to provide free legal advice to Deaf and Disabled people to ensure that they have access to their rights and justice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by deleivering specialist housing legal advice and training.
About Disability Law Service
Disability Law Service (DLS) is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people.
Purpose of the role
To provide specialist housing law advice, casework, representation, and training to Deaf and Disabled people and organisations, supporting access to justice and systemic change.
Overview
You will deliver housing law advice via our dedicated housing helpline, undertake casework and representation where appropriate, and deliver training to external organisations. You will also contribute to policy work and wider systems change activity.
Key responsibilities
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Provide housing law advice and casework, including representation
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Deliver advice via our Housing helpline and partnership sessions
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Undertake Legal Aid casework and ensure compliance with regulatory standards
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Deliver housing law training to external organisations
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Maintain accurate case management and billing records
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Contribute to policy and systems change work
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Support service development and internal collaboration
What we offer
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Opportunities to develop experience across multiple areas of law and contribute to a diverse range of projects
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A supportive and inclusive working environment within a committed and experienced team
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A varied role where your work directly supports access to justice for Deaf and Disabled people
Equality, diversity and inclusion
We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive.
To apply
To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have read the job description and person specification fully before applying for the role.
Our mission is to provide free legal advice to Deaf and Disabled people to ensure that they have access to their rights and justice.
The client requests no contact from agencies or media sales.
JOB PURPOSE
The People and Learning Manager supports the delivery and ongoing development of the organisation’s Learning & Development (L&D) approach, combining practical delivery with scope to shape and improve learning initiatives.
Working closely with the Head of People Services, the postholder will design, deliver and evaluate inclusive and impactful learning programmes that build organisational capability, support leadership development, and enhance the experience of both employees and volunteers. This role also oversees training administration for staff and volunteers, ensuring that all learning activities are well-coordinated, effectively promoted and accurately recorded to support meaningful reporting and continuous improvement.
Alongside this, the role will contribute to the wider People agenda by embedding learning and development into core HR practices by supporting managers through coaching, contributing to employee relations matters with a developmental lens, and supporting people projects. The role works collaboratively with the People Services team to ensure a consistent and joined-up approach to people development and practices across the organisation.
MAIN DUTIES
Learning and Development (Staff and Volunteers)
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Design, deliver, and continuously improve the organisation’s L&D offer for staff and volunteers, aligned with organisational priorities and plans.
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Design and deliver practical training and guidance to managers on effective people management, building capability across the organisation.
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Identify learning needs and develop solutions, including designing and facilitating programmes, workshops, and learning resources.
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Deliver core learning programmes, including management and leadership development, and contribute to organisation-wide learning activity.
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Design, deliver, and evaluate volunteer training programmes, ensuring volunteers have the skills, knowledge, and confidence to carry out their roles.
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Develop and embed initiatives such as mentoring, coaching, shadowing, and career development pathways.
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Manage and develop the organisation’s e-learning platform and learning resources, including supporting rollout and use of the HR system learning module to improve access, tracking, and impact.
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Ensure learning activity is effectively administered, communicated, and promoted across the organisation.
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Work closely with the People Services team and stakeholders to identify capability needs and deliver effective learning solutions, engaging external providers where appropriate.
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Support induction and onboarding for staff and volunteers, alongside wider workforce development (including apprenticeships, internships, and volunteer programmes).
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Monitor and evaluate learning activity using feedback and data to drive continuous improvement.
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Ensure all learning activity is inclusive, accessible, and aligned with EDI principles, supporting organisational values and behaviours.
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Maintain L&D policies, processes, and resources in line with best practice, using research and insight to enhance the L&D offer.
Wider People Responsibilities (Capability and L&D focused):
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Using broader HR expertise to support and advise on employee relations activity, identifying opportunities for upskilling and enabling early intervention.
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Contribute to HR policies and processes, ensuring they are supported by clear learning and guidance.
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Support key people processes (e.g. performance reviews), ensuring they are consistent and development-focused.
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Use people data and insights to identify capability gaps and inform targeted learning interventions.
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Work with the wider People Services team to embed learning into organisational change, new systems, and policy updates.
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Contribute to engagement initiatives and wider People projects to build organisational capability and performance.
GENERAL RESPONSIBILITIES
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Work in conjunction with your Line Manager, to support the ongoing development of the role, ensuring responsibilities remain appropriate to the needs of The Passage.
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To attend internal and external meetings, training events and briefings as required.
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To participate in regular supervision and annual appraisals, identifying job-related development and training needs.
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To ensure all The Passage policies and procedures are adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality.
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To promote and uphold The Passage’s commitment to equality, diversity and inclusion.
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To undertake the role in a professional manner, working in accordance with the aims, values and ethos of The Passage.
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Undertake any other duties that may be required which are commensurate with the role.
PERSON SPECIFICATION
The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post.When completing your application form, please address criteria E1 to E6, K1 to K3 and S1 to S6 demonstrating your experience and knowledge, giving evidence of your experience and abilities.
DESIRED EXPERIENCE
E1 Proven success of designing, developing and delivering inclusive and engaging training resources and interventions, both face-to-face and virtually.
E2 Experience working with a range of internal and external stakeholders, building effective relationships and responding to organisational needs.
E3 Proven experience sourcing learning and development providers and solutions
E4 Experience using data and reporting to evaluate learning activity and inform improvements.
E5 Experience coaching and advising managers on HR policies, processes, and people management practices from a learning and development perspective.
E6 Experience supporting organisational change initiatives, using learning interventions to enable effective implementation.
DESIRED KNOWLEDGE
K1 Strong understanding of learning and development principles, including different approaches to designing engaging and effective learning.
K2 Strong understanding of Learning Management Systems (LMS) and digital learning tools.
K3 Sound knowledge of learning theory, instructional design and best practices in learning & development.
DESIRED SKILS
S1 Ability to build excellent working relationships at all levels.
S2 Strong facilitation, presentation and written communication skills, with the ability to tailor messaging to diverse audiences.
S3 Demonstrable ability to evaluate learning interventions, including producing and interpreting metrics and reports.
S4 Excellent organisational skills, with the ability to manage competing priorities in a fast-paced environment.
S5 Confident IT skills, including Microsoft Office and HR / learning systems.
S6 Ability to work independently and collaboratively, maintaining professionalism and confidentiality.
The client requests no contact from agencies or media sales.
A new permanent opportunity is now available to join a team in South London for a residential recovery charity as their Recovery Programme Deputy.
The role:
As Recovery Programme Deputy you will line manage three practitioners, providing regular supervision and support to staff across multiple sites in South London. You will support volunteers, peer mentors and befrienders. Support the Programme Manager with the day-to-day running of the recovery service. Ensure safe, structured and effective service delivery. Build supportive and professional relationships with residents. Provide key working support, helping residents identify and achieve their goals. Support the induction of new residents, ensuring a welcoming and structured onboarding experience.
Essential criteria
- Experience working with individuals with complex needs (e.g. addiction, offending, homelessness, probation, criminal justice system).
- Demonstrable track record supervising or supporting staff in a similar setting.
- Experience delivering structured support, recovery programmes, or key working.
- Knowledge of safeguarding, risk management, and supported housing.
- Experience supporting individuals towards independent living.
Closing date: 29th May
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
An opportunity is available to join a well-established large London focused community charity. You will be leading two officers as the Volunteer Manager, supporting and developing volunteering across a city borough to strengthen communities.
The role:
As Volunteer Manager, you will lead the training and capacity building of organisations to build volunteer management best practice in their operations and work with partners to align services. Oversee your project team, including division of responsibilities and tasks. Support the Programme Manager to manage client / funder relationships, including meeting attendance where required, collating impact data and drafting funder reports. Manage project budgets and financial reporting.
Essential criteria
- Knowledgeable in volunteering best practice
- Experience coordinating or managing a volunteer programme
- Track record in onboarding and training volunteers
- Strong team leadership coordination and person management skills
- Natural relationship builder and excellent communication ability
Contract: Fixed term, likely to extend
Closing date: 4th June
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Salary: £46,698 - £50,000 (London) / £42,373 - £45,675 (National) per annum
Hours: Full time
Contract: Fixed term (until November 2027)
Benefits:
· 27 days’ annual leave + statutory holidays + three closures days over the Christmas period.
· Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
· Attractive family friendly policies.
· Private healthcare cover.
· Season ticket loans.
· Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Office locations: London or Bristol
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.
An exciting opportunity has arisen at the National Housing Federation (NHF) for an IT Project Manager. The IT Project Manager will be responsible for various IT Projects around the organisation but primarily responsible for the end-to-end delivery of the new Dynamics 365 CRM platform.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website.
Interested in applying?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
· Responsible for the end-to-end delivery of IT projects around the organisation.
· Stakeholder and Vendor management.
· Project Budget Management.
· Project Risk Management.
The successful candidate:
The successful candidate will be able to demonstrate:
· Certification in either Prince 2, Agile or SCRUM.
· Demonstrable previous experience delivering high value projects such as CRM implementation, website re-platforming or business critical platform implementation in an SMB environment (circa upwards of £250,000).
· Experience managing internal stakeholders and managing 3rd party implementation partners.
· Ability to recognize risk affecting both project outcome and organizational impact.
· Ability to present technical risks to Board level stakeholders using non-technical terms and language.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.
Disability confident employer
We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.
Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Completing our Application Form
To apply for this role, please complete our online application form. The application form includes your employment and education history plus you will be asked to answer questions in relation to your knowledge, skills and experience, why you are applying for the role and questions in relation to our values. The application form is anonymous and will not require you to upload a CV or cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 7 June 2026
Interview date: w/c 15 June 2026
We reserve the right to close this vacancy early should we receive a sufficient number of strong applications.
We are the voice of England’s housing associations.


The client requests no contact from agencies or media sales.