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This year marks 10 years since Makan was established as an independent organisation providing transformative education to strengthen the movement for Palestinian liberation. It is a pivotal moment for a new Director to lead the organisation, as Palestinians continue to face the ongoing genocide, dispossession, and unprecedented repression. The need for transformative education on Palestine has never been greater.
At Makan, we have seen this reflected in the extraordinary growth of our programmes. Over the last three years, demand for our educational workshops has risen by 300% and in 2025 alone we worked with over 3,500 people across the globe – with artists, trade unions, students, educators, journalists, community organisers, and human rights networks, people whose voices shape public understanding of Palestine. Through our trainings, educational resources, and long term partnerships, we help people deepen their understanding of how settler colonialism, apartheid and displacement shapes the lives of Palestinians, and how these forces connect to broader global struggles for freedom and justice.
We are looking for an experienced Director/Co-directors to drive the organisation forward at this critical moment for our work. You’ll provide leadership and direction in delivering Makan’s strategic vision and objectives, furthering the charity’s programmes and communications; and overseeing its organisational growth and development, in line with its values and ethos.
You will be responsible for the overall impact, performance and collaborative culture of Makan; confident in representing the charity to a variety of stakeholders, including partners, media, major donors and other supporters; and able to provide effective support to the Board to ensure the organisation has the infrastructure, governance and resources in place to secure long term sustainable funding, develop the resilience of the charity, and deliver high-quality, impactful educational programmes.
For a full job description, please review the Makan Director appointment brief.
The client requests no contact from agencies or media sales.
RESPONSIBILITIES:
Outreach, Wheelchair Skills and Wider Engagement
· Engage the widest possible range of people with spinal cord injury to sign up for further contact with Back Up, through organising and/or delivering wheelchair skills training sessions and talks for patients and families at the spinal cord injury centre in the region, general hospitals and with other key partners or locations as identified.
· Coordinate, support and manage volunteer trainers who are helping to deliver sessions and talking to patients and families.
· Lead, sustain and develop strong and effective working relationships with a wide range of health professionals and other charity representatives e.g. through presentations, calls and meetings, to ensure that people access seamless support.
Proactive Contact with People Affected by Spinal Cord Injury
· Maintain and support relationships with a large number of people affected by SCI (adults, children and young people and their parents) through regular proactive contact. This could be in person in the spinal cord injury centre, other settings or through events, telephone contact or other interactions.
· Explore their feelings, wishes and needs and provide tailored peer support to help them feel supported, access relevant services from Back Up and elsewhere through proactive referrals, and become more aware of the possibilities of life after SCI.
Networking, Partnerships and Sustainability
· Develop and maintain a map of touchpoints in the region, where people with an SCI will come into contact.
· Develop partnerships, referral routes and signposting processes to develop reach beyond the spinal cord injury centre.
· Develop and manage a network of community ambassador volunteers to support the wider work and sustainability of Back Up through fundraising and other related activities.
· Take a lead on encouraging localised fundraising activity; working towards wider income targets that support ongoing sustainability.
Other Duties and Responsibilities
· Maintaining accurate records on the database.
· Work as a team, consulting with others to ensure you give and receive high quality support.
· Keep Back Up informed of the issues affecting the people you are supporting and of developments at the spinal cord injury centre, general hospitals and other settings.
· Input into team planning and activities.
· Manage the budget relating to activities in your region.
· Help recruit new volunteers as needed to ensure a diverse team representing Back Up.
· Other duties as required by the Regional Outreach & Engagement Team Leader.
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.
PERSON SPECIFICATION:
Essential:
Desirable:
• Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
• Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
• Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
We will acknowledge receipt of your ap
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Do you have incredible customer service skills in a high demand environment and a passion for animals?
We are recruiting for Customer Support Centre Advisors to act as the main point of contact for a wide range of queries from our supporters, members, adopters, customers and members of the public.
What does this role do?
As Customer Support Centre Advisor, you'll:
Please note, this is a hybrid role working from Manchester rehoming centre two days per week, with the rest of the time from home. Shortlisted candidates will be invited to a short screening call on Teams, followed by a panel interview at our Manchester rehoming centre.
Could this be you?
To be successful in this role, you will have exceptional listening skills, with experience of providing excellent customer service in a high demand environment. You'll be skilled in handling telephone and email conversations sensitively and empathetically, as this role involves communicating with customers who may be distressed, confused or aggressive. You'll be resilient, proactive and have a good working knowledge of Microsoft Office (inc. Word, Excel, PowerPoint and Outlook) with the experience of using web-based resources and electronic systems.
Please note this is a hybrid role working out of our Contact centre in Manchester.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
The client requests no contact from agencies or media sales.
Digital Communications Manager
Voice 21
6 Month Fixed Term Contract
£40,661 - £43,768 per annum FTE
Remote (Optional access to London office)
Online interviews, 25th August
Starting, w/c 7th or 14th September
Charity People are delighted to be partnering with an inspiring education focused charity to recruit an experienced Digital Communications Manager.
Voice 21 is the UK's leading oracy education charity, on a mission to create a fairer society where every young person can develop the speaking and listening skills they need to thrive. They believe every voice should be valued and heard, regardless of background. Working with schools across the country, Voice 21 champions oracy as a powerful driver of learning, confidence and social mobility, empowering children and young people to find their voice, share their ideas and engage confidently with the world around them.
This is an exciting opportunity to play a pivotal role in shaping and delivering digital communications for a growing and influential organisation. As part of a warm, ambitious, and purpose-driven communications team of three, and working across an organisation of around 70 colleagues, you will help bring Voice 21's mission to life through impactful digital storytelling, engaging campaigns and audience-focused communications.
You will lead a variety of digital communications projects, while supporting colleagues across the organisation to embed communications thinking into their work and maximise the impact of their activities.
A key focus of the role will be supporting Voice 21 through an exciting website relaunch and brand refresh. You will collaborate with stakeholders across the organisation, enhance website content and user journeys, and help ensure the refreshed brand powerfully communicates the organisation's mission, values, and impact. Alongside this, you will take the lead on digital content creation, campaign delivery, and performance monitoring, using data and insight to continually optimise results and engagement.
This is a hands-on role for someone who loves turning ideas into action. The successful candidate will be proactive, creative, and highly organised, with the confidence to take ownership of projects and deliver high-quality communications that inspire, engage and drive organisational objectives. You will be a strong and adaptable writer, capable of creating compelling content for a range of audiences and channels.
Key responsibilities:
You will bring:
Essential skills required:
The team are looking for an enthusiastic and collaborative team player who enjoys rolling up their sleeves and making things happen.
This is a fantastic opportunity to join a highly respected charity at an exciting point in its journey, helping to shape its digital presence, strengthen its brand and ultimately make a lasting difference to the lives of young people across the UK.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Freedom Project Co-ordinator plays a key role in supporting individuals experiencing homelessness, poverty, and social exclusion to move towards greater independence, stability, and personal progression.
Working directly with Freedom trainees, volunteers, and Mustard Tree clients, you will provide person-centred support through one-to-one casework, group activities, crisis intervention, and progression planning. You will help individuals identify and achieve their goals, overcome barriers, and access opportunities in employment, training, education, housing, and wider support services.
This role is central to delivering a welcoming, trauma-informed, and strengths-based service that reflects Mustard Tree’s values. Through building positive relationships, maintaining professional standards, and working collaboratively with colleagues and external partners, you will contribute to meaningful and sustainable outcomes for the people we support.
Key Competencies
World Class Welcome and Customer Service
· Deliver a warm, compassionate, and non-judgemental welcome to all visitors, service users, volunteers, and Freedom trainees.
· Provide advice, guidance, and emergency support to individuals accessing Mustard Tree services, including those sleeping rough or at risk of homelessness.
· Manage referral appointments sensitively and professionally, ensuring people are treated with dignity throughout the process.
· Provide a minimum of one day per week supporting reception-based and drop-in activity for people presenting with immediate needs.
· Maintain high standards of communication across face-to-face, telephone, and digital contact.
· Manage conflict calmly and professionally, helping individuals feel safe, respected, and listened to.
Proactive in Living and Sharing our Culture, Values and Behaviours
· Build positive, trusting relationships with Freedom trainees and support them to identify and work towards goals.
· Promote independence, resilience, and self-confidence through person-centred support planning.
· Support the delivery and development of Freedom Project Open Days and inductions, ensuring trainees feel welcomed and informed.
· Act as a positive ambassador for Mustard Tree, modelling the organisation’s values and behaviours at all times.
· Encourage participation, engagement, and progression throughout the Freedom programme.
Courage in Problem Solving and Embracing Change to Meet Needs
· Coordinate referrals and liaise with internal teams and external agencies to create clear pathways into the Freedom Project.
· Establish opportunities and routes into employment, education, training, volunteering, and other progression activities.
· Support trainees to overcome barriers by identifying practical solutions and accessing appropriate services.
· Adapt support plans and interventions based on changing circumstances and individual needs.
· Use initiative to identify areas for service improvement and contribute ideas to enhance outcomes.
Confident in Safeguarding and Incident Management
· Conduct risk assessments and maintain accurate client records and documentation.
· Identify, record, and escalate safeguarding concerns in line with Mustard Tree policies and procedures.
· Contribute to risk management through effective use of incident reporting systems and safeguarding processes.
· Maintain confidentiality and professional boundaries in all interactions.
· Support individuals experiencing crisis or distress in a safe, calm, and professional manner.
Skilled in Analysing Impact and Reporting
· Manage an active caseload, scheduling and delivering up to 20 one-to-one support sessions each week.
· Deliver a mixture of face-to-face and telephone support sessions based on client need. Change to ‘catch-up via phone call when people don’t attend’
· Complete outcome measures, support plans, case notes, and reports accurately and within agreed timescales.
· Produce case studies and impact evidence to demonstrate progression and programme outcomes.
· Monitor client journeys, progression plans, and successful move-on outcomes.
· Carry out administrative duties associated with the role and maintain accurate records on internal systems.
Positive Management of Stakeholders, Partners and Supporters
· Develop and maintain effective relationships with employers, Job Centres, training providers, housing services, charities, and statutory agencies.
· Coordinate training and educational opportunities for Freedom trainees across Mustard Tree services.
· Signpost and refer individuals to relevant specialist services, ensuring clear pathways of support.
· Act as a point of contact for colleagues seeking advice regarding Freedom trainees and help resolve issues where appropriate.
· Work collaboratively with internal teams to ensure coordinated and effective support delivery.
Developing Accountability and Inspiring our Teams
· Support Freedom trainees to develop skills, confidence, and positive behaviours that enable progression.
· Contribute to a culture of learning, accountability, and continuous improvement.
· Participate in supervision, training, and professional development opportunities.
· Engage with evidence-informed approaches, including Motivational Interviewing, reflective practice, and peer support.
· Share knowledge, learning, and best practice with colleagues and volunteers.
· Work collaboratively with team members to achieve service objectives and positive client outcomes.
General Work Duties
· Work within health and safety guidelines and Mustard Tree policies and procedures.
· Support other staff and departments and provide practical relief cover across workstreams where required.
· Take responsibility for professional development, attending training courses and learning opportunities as required.
· Lead by example, embodying Mustard Tree values and representing the charity professionally at all times.
· Contribute towards being an environmentally responsible organisation through recycling and supporting paper-lite working practices.
· Attend training, undertake research, and maintain awareness of relevant legislation and local services including housing, benefits, mental health, domestic abuse, and budgeting support.
· Undertake any other duties relevant to the role as reasonably required by the organisation.
Our mission is to combat poverty and prevent homelessness.
Events Coordinator
Do you have experience planning and executing high-stake events?
We are looking for a highly organised and efficient events coordinator to join the team.
We are open to candidates qualified by experience, so if you have the skill’s we are looking for them apply today!
Position: Events Coordinator
Salary: Circa £38,000 to £44,000 per year, depending on experience
Location: Remote/London
Hours: Full-time
Contract: Permanent
Closing date: 21st August 2026
About the role
The Events Coordinator sits within the Development team and reports into the Head of Philanthropy but works closely with senior leadership and colleagues across the organisation, notably, the Communications Team, the Creative Team, the Commercial Team and the Finance and Operations Teams as well as in-country teams.
This is a very hands-on role from the beginning. You will be leading all planning and execution for events, including fundraising events, exhibitions, though leadership, creative and commercial events, and community outreach events.
Key responsibilities include:
Event Planning and Execution
Stakeholder Coordination and Communications
Budget and Financial Management
Promotion and Communications
Monitoring, Evaluation and Reporting
About you
We are open to candidates qualified by experience, willingness to learn and ability to learn quickly are considered more important than formal qualifications.
Personal attributes we are looking for:
A highly structured, organised, and hands-on self-starter.
Great communicator.
A team worker.
Somone who thrives in a high-paced environment.
Highly detail-oriented
Someone who is punctual and meets deadlines.
You will need:
Proven experience planning and executing high-stake events
Proven experience in high-level stakeholder communications and coordination.
Comfortable working from home for most of the time.
Fluent spoken and written English.
Willingness to work evenings and/or weekends as required.
Willingness and ability to be in London frequently
To apply, please submit a current CV alongside a covering letter outlining how you fit the person profile, including your relevant experience in donor communications.
Please apply with a CV and covering letter combined into one PDF document. Applications may close early if a high volume is received.
About the organisation
The organisation is an international charity that works with artisan communities to protect and revitalise cultural heritage. Its programmes support traditional crafts, restore historic buildings and improve access to healthcare and education for artisans and their families.
Other roles you may have experience of could include Events, Events Coordinator, Events Officer, Events Planner, Marketing and Events, Challenge Events, Mass Participation.
Please note this role is advertised by the recruitment agency acting for the client, NFP People.
College Administrator
Job Title
College Administrator
Department
Business Operations
Responsible to
Head of College
Contract Type
Term Time Only + 2 Weeks (permanent, part-year contract)
Hours of Work
9 - 4:30 pm
Salary
£26,754- £34, 497 FTE.
Pro rata salary for 41 weeks (39+2) £23,640 - £30,481
Location
Salford/ Holyoake House Manchester
Job Purpose
To provide a comprehensive and efficient administrative service to the college, with particular responsibility for the coordination of examinations and accreditation of administration. The postholder will act as the main point of contact for the examination board(s) and will liaise closely with the Local Authority on matters relating to V10 submissions and funding arrangements for learners with additional needs, ensuring the college meets its statutory and contractual reporting obligations.
Contract and Working Pattern
Term time only, plus an additional two weeks to support pre-term preparation and post-term completion of administrative and examinations work (e.g. results processing, enrolment preparation).
Exact working weeks to be confirmed annually in line with the college's published term dates, and the two additional weeks agreed with the line manager.
Some flexibility around working hours may be required during college events and open days.
Key Responsibilities
1. General College Administration
Provide day-to-day administrative support across the college, including correspondence, filing, data entry, and record-keeping.
Maintain accurate and up-to-date student records on the college's Management Information System (MIS).
Act as a point of contact for students, parents/carers, staff and visitors, responding to queries professionally and promptly.
Support the organisation of college events, meetings and open days, including room bookings, minute-taking and distribution of papers.
Order, monitor and maintain office supplies and administrative resources as required.
Support other college teams as required during peak periods (e.g. enrolment, induction).
Coordinate applications for learner bursaries and free school meals, ensuring eligible learners are identified and supported through the application process in a timely and accurate manner.
Liaise with relevant staff and external agencies to maintain up-to-date records and ensure compliance with funding and reporting requirements
Oversee and provide mentorship to the Business Administrative apprentice and Office support worker
2. Examinations and Accreditation Administration
Coordinate the administration of internal and external accredited courses, tests and assessments in line with awarding body regulations and the college's examinations policy.
Maintain accurate examination entry data, including candidate registration, entries, withdrawals and amendments within awarding body deadlines
Process and distribute examination results, certificates and related documentation to learners and relevant staff.
Support the coordination of access arrangements and reasonable adjustments for learners, in line with awarding body and Joint Council for Qualifications (JCQ) requirements.
Maintain accurate records to support internal and external quality assurance, moderation, and accreditation processes.
Assist with the preparation of evidence and documentation for accreditation of visits, audits, and inspections.
3. Liaison with the Examination Board
Act as the college's day-to-day administrative contact with the relevant examination board(s), including submission of entries, amendments and results of queries.
Monitor examination board for correspondence, circulars and deadline updates, and communicate relevant changes to teaching and management staff.
Coordinate the submission of non-exam assessment and moderation samples in line with examination board requirements.
Support the resolution of any queries, discrepancies or appeals relating to examination entries or results.
4. Liaison with the Local Authority
Liaise with the Local Authority regarding funding submissions and associated data returns, ensuring accuracy and adherence to reporting deadlines.
Support the collation and submission of information required for the funding of learners with Education, Health and Care Plans (EHCPs) and other additional needs, including high needs/top-up funding claims.
Maintain accurate records of additional needs funding allocations, reviews and Local Authority correspondence for individual learners.
Work closely with the SENCO/Head of College to ensure funding documentation reflects learners' current needs and provision.
Act as an administrative point of contact for Local Authority officers on funding, placement and review queries, escalating to Head of College as appropriate.
Support annual reviews and audits relating to additional needs of funding, ensuring evidence files are complete and accessible.
5. Health, Safety and Safeguarding
Help maintain a safe, healthy and secure working and learning environment for staff, visitors and interns/work placement learners, in line with the college's health and safety policy.
Act in accordance with the college's safeguarding and child protection policy at all times, treating safeguarding as everyone's responsibility.
Support the safeguarding of interns, work placement learners and other students on college premises or external placements, including maintaining accurate placement, DBS, and induction records.
Recognise and respond appropriately to signs that an intern may be at risk of harm, escalating concerns promptly to the Designated Safeguarding Lead (DSL) in line with the college's procedures.
Contribute to a positive, respectful, and inclusive working culture that safeguards the wellbeing of all learners, interns, and colleagues.
Person Specification
Essential
Good general education, including GCSE (or equivalent) in English and Mathematics at grade C/4 or above.
Proven administrative experience, ideally within a school, college or education setting.
Experience of, or willingness to quickly learn, examinations, administration processes and awarding body systems.
Excellent organisational skills with the ability to manage competing deadlines and maintain accuracy under pressure.
Strong written and verbal communication skills, with the confidence to liaise professionally with external bodies (examination boards, Local Authority).
Competent user of Microsoft Office and Management Information Systems (MIS).
High level of accuracy and attention to detail, particularly with data handling and record-keeping.
Understanding and commitment to, safeguarding and confidentiality in an education setting.
Desirable
Experience of examinations of administration and awarding body portals (e.g. entries, results, access arrangements).
Knowledge of Local Authority funding processes for learners with SEND, including EHCP top-up/high needs funding.
Experience of working with an Examinations Officer or awarding body directly.
Relevant administrative or examinations qualification (e.g. Certificate in Education Administration, JCQ Examinations Officer training).
Other Requirements
This post is subject to an Enhanced DBS check and satisfactory references.
The postholder will be required to work flexibly during registration and External Quality Assurance Visits, which may occasionally fall close to term boundaries.
Commitment to ongoing professional development, including attendance at relevant examination board and Local Authority training/updates.
The client requests no contact from agencies or media sales.
Remote (Surrey and surrounding areas) | 18 – 24 hours
£27,500 pro rata | Flexible working | Real impact
Are you kind, caring and professional – the sort of person who listens deeply, holds space for others, and wants to make a real difference?
At Jigsaw South East, we support children and young people who are facing or coping with the death of a loved one. We’re looking for a compassionate and confident Grief Support Worker to join our small, dedicated team.
In this role, you’ll:
This isn’t just a job, it’s a chance to walk alongside people at one of the hardest points in their lives and offer light, steadiness and support.
We’re looking for someone who brings:
We offer:
If you believe in the power of kindness and want to help children feel seen, safe and supported, we’d love to hear from you.
View our recruitment pack for more information including a full job description and person specification:
The client requests no contact from agencies or media sales.
Fundraising Communications Officer
Are you a highly competent and collaborative storyteller?
We are open to candidates qualified by experience, so if you have the skills we are looking for then apply today!
Position: Donor/Fundraising Communications Officer
Salary: Circa £33,000 to £38,500 per year, depending on experience
Location: Remote/UK-based, (we are also open to applicants from the United States or the Netherlands)
Hours: Full-time
Contract: 9-month fixed term contract, maternity cover
Closing date: 21st August 2026
About the role
The Development Team is responsible for generating income to support the organisation. They raise income from philanthropists, corporates, trusts and foundations, individuals and community fundraisers, building strategic partnerships that deliver long-term, sustainable funding and deepen engagement.
The Donor Communications Officer sits within the Development team and reports into the Head of Philanthropy and will work closely also with the President and COO, supporting them in their communications with donors. You will also work closely with the Communications Team.
You will create and coordinate compelling content for donors, this ranges from reports to presentations, emails and proposals, and collateral for events.
The scope is global, covering both philanthropy and a select group of key institutional donors.
Key responsibilities include:
About you
We are open to candidates qualified by experience, willingness to learn and ability to learn quickly are considered more important than formal qualifications.
Personal attributes we are looking for:
You will need:
Whilst there is a strong preference for the post holder to be UK-based, we are open to applicants from the United States or the Netherlands. This role is based full-time working from home, therefore you must have access to an appropriate workspace and full right to work in your country of residence.
To apply, please submit a current CV alongside a covering letter outlining how you fit the person profile, including your relevant experience in donor communications.
Please combine your CV and covering letter into one PDF document. Applications may close early if a high volume is received.
About the organisation
The organisation is an international charity that works with artisan communities to protect and revitalise cultural heritage. Its programmes support traditional crafts, restore historic buildings and improve access to healthcare and education for artisans and their families.
Other roles you may have experience of could include Fundraising, Fundraiser, Fundraising Officer, Fundraising Communications, Campaigning.
Please note this role is advertised by the recruitment agency acting for the client, NFP People.
The Part-Time Facilities and Operations Assistant plays a key role in the smooth day-to-day running of The Thornbury Centre. Working alongside a small team of staff and volunteers, the postholder will help ensure that the Centre remains safe, clean, welcoming for all users, tenants, staff, volunteers, and visitors.
This is a varied and hands-on role, involving assisting the Centre Manager in building operations, room set-up, health and safety checks, basic maintenance tasks, and supporting the delivery of activities and events. As a public-facing member of the team, the successful candidate will be friendly, approachable, reliable, and committed to providing an excellent experience for everyone who uses the Centre.
The role offers an opportunity to make a meaningful contribution to the life of the local community by helping to create an environment where people feel welcomed, supported, and able to participate in a wide range of activities and services.
The client requests no contact from agencies or media sales.
START are recruiting for an Operations Manager.
Job Title: Operations Manager
Location: Salford
Employer: START
Hours: 4 Days per week (28 hours) worked across Monday to Friday, specific work pattern to be agreed, with flexibility required)
Salary Band: £33,860 - £40,000 FTE (£27,088 - £32,000 per annum actual for 28 hours per week)
Contract Type: Permanent
Pension: 5% employer contribution
Annual Leave: 30 days plus statutory holidays (pro rata for part-time staff)
About Us
START is a Salford based mental health charity, of over 30 years, that uses creativity, connection and recovery interventions to help improve people's lives.
Job Overview
We are looking for an experienced, proactive and highly organised Operations Manager to join our Senior Leadership Team. This is an exciting opportunity to play a pivotal role in shaping the future of START by ensuring the organisation operates safely, efficiently and in line with best practice.
Core Responsibilities
As Operations Manager, you will oversee the day-to-day operational management of the charity, leading on health and safety, facilities management, information governance, H.R, organisational policies and procedures, and the continuous improvement of our operational systems. You will also manage operational staff, lead key organisational projects and work collaboratively with colleagues, trustees, partners and external contractors to support the delivery of our strategic objectives.
This varied and rewarding role requires a confident leader with excellent organisational, communication and problem-solving skills, who can manage multiple priorities while maintaining high standards of compliance and service delivery. You will be passionate about creating efficient systems, fostering a positive working environment and ensuring the organisation remains compliant with relevant legislation and best practice.
Additional Information
If you are an experienced operational leader who thrives on driving improvement, building strong relationships and supporting an organisation that makes a real difference in people's lives, we'd love to hear from you.
Closing date for receiving applications will be Tuesday 18th August 2026 at 12 noon.
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
START are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. With this in mind, we welcome applications irrespective of age, disability, race, religion and belief, gender identity, sex or sexual orientation
No agencies please.
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
Join us at a pivotal moment as we deliver a major clinical systems transformation programme, leading the transition from to SystmOne and helping create a single Electronic Patient Record platform that will support better, more connected care across Marie Curie services.
You'll be a part of a collaborative and forward-thinking team responsible for ensuring Marie Curie's critical business and clinical systems deliver real value to colleagues, patients and services across the organisation. Working closely with operational, clinical, digital and technology teams, you'll play a key role in improving processes, enabling better decision-making and supporting the delivery of high-quality care through effective use of technology.
As Business Product Lead, you'll shape the future of one of our most important systems, ensuring it continues to meet the evolving needs of the organisation. You'll act as the bridge between users, business functions and technology teams, driving improvements, championing innovation and helping colleagues get the most from the systems they rely on every day. Your work will directly support service delivery, operational efficiency and positive outcomes for patients and families.
Your Impact:
Key Requirements:
Please see the full job description.
Additional Information
Application & Interview Process
Salary: Up to £42,230 per annum
Contract:Fixed-term 12 months, full-time (35h per week)
Location: Home-based (UK) with occasional travel
Benefits you’ll LOVE:
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Marie Curie provides a better end of life for more people, whatever the illness.

The client requests no contact from agencies or media sales.
WHO WE ARE
We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, helping children get a good night's sleep, and the chance to thrive at school.
In our nearly eight years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 17,000 bed bundles to children to date!!
WHO WE ARE LOOKING FOR
Zarach is well established in West Yorkshire and Doncaster. We are now continuing to grow across the Yorkshire region, with a launch in Hull, Bridlington and Goole in the coming months. We are looking to recruit two Family Engagement Officers to join our dedicated Yorkshire team. We are recruiting for two separate positions across the region.
One role focuses on maintaining and supporting our successful, established service in West Yorkshire.
The second offers a unique opportunity to play a key part in the growth and development of our vital service as we expand into the East Riding.
As our ideal candidate you will be happy to travel in and around Yorkshire, and be able to travel regularly to meet with the team and to conduct home visits across the region. You will also need to be able to attend our Leeds Warehouse, or other areas when required.
You will be someone who has good experience of the broad range of day-to-day case management, working with external partners, volunteer support, and administrative activities that working in a dynamic charity brings, and someone who enjoys the busyness and variety of this.
Alongside your family support and engagement-related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.
Ideally, you’ll have experience of working with vulnerable families and managing volunteers in the charity sector, due to some of the specialties that come with this, such as safeguarding and partnership working. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date.
WHAT WE OFFER
Starting at £26,000 with progression up to £30,000 p/a (FTE)
28 Days, plus Bank Holidays.
Healthcare Cash Plan
Quarterly Staff Recognition Award
A great working environment! One of our colleagues described us as- “Zarach is a wonderful place to work with the mission at the core of all that we do”
To decide if you’d like to bring your skills and experience to bear in the pursuit of our mission, please have a look at the job description, our website and the coverage of us across social media.
Please note that we may close this vacancy early if we receive a high volume of applications. Therefore, we encourage you to submit your CV and cover letter as soon as possible.
The client requests no contact from agencies or media sales.