216 Jobs in Southampton

Head of Support Services

Betknowmore - Remote role with occasional travel in UK

£50,000 - £55,000 FTE (depending on experience)
 

At Betknowmore UK, people with lived experience sit at the heart of everything. Since 2013, the organisation has been pioneering support, prevention and education services that tackle gambling-related harm and help people build healthier, more hopeful futures. Today, Betknowmore UK is recognised as a leading provider within the sector, delivering award-winning services and working alongside national partners to drive meaningful change.

As the organisation continues to grow its reach and impact, Charity People is delighted to be recruiting a Head of Support Services to provide strategic and operational leadership across a portfolio of vital support programmes.

This is a fantastic opportunity for an experienced leader from mental health, addiction, recovery, social care or related support services who is passionate about delivering high-quality, person-centred support and leading teams to achieve outstanding outcomes.
 

About the role

The Head of Support Services will oversee Betknowmore UK's support service portfolio, including the Triage, Peer Aid, New Beginnings and Affected Others teams, ensuring services are safe, effective, responsive and delivered to the highest standards. The role will lead service managers, oversee performance and workforce development, strengthen service pathways and ensure contractual and quality objectives are consistently met.

You will play a pivotal role in shaping and developing a sustainable London-based service offer while working collaboratively across the organisation to drive continuous improvement, innovation and impact.
 

We're looking for someone who can bring:

• Lived experience of addiction-related harms, either directly or as an affected other.
• Significant management and leadership experience within mental health, addiction, recovery, social care, peer support or a related field.
• A strong track record of leading complex services and managing managers or multidisciplinary teams.
• Experience of driving performance, quality improvement and positive outcomes.
• Knowledge of safeguarding, risk management and safe service delivery.
• The ability to build effective partnerships internally and externally.
• A commitment to lived experience-led, trauma-informed and person-centred practice.
   

Why join Betknowmore UK?

This is a chance to join an ambitious and values-driven organisation that is helping to shape the future of gambling harms support across the UK. You will work alongside passionate colleagues, lead experienced teams and have the opportunity to make a lasting difference to the lives of people affected by gambling-related harm.
 

Interested?

I would love to speak with anyone who feels they could bring their skills and experience to this role, even if you're not sure you meet every requirement listed in the person specification, please get in touch to have an informal discussion.

For an informal conversation, please get in touch with Abi Blank at Charity People to find out more or apply below. 

Applications are being considered on a rolling basis and we encourage interested candidates to apply as soon as possible, as the role may close once a successful appointment has been made.
 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

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