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Page 1 of 14
Remote
£32,500 per year
Full-time
Temporary (1 year )

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

About the role

We are looking for a proactive and organised Membership and Events Officer to join the Magistrates’ Association on a 12-month maternity cover basis.

This is a varied and hands-on role, supporting our membership, events and branch network. You will play a key part in ensuring our members receive a high-quality service, while also helping to strengthen and grow our local branch activity across England and Wales.  This role sits within our small staff team.

Alongside managing membership processes with our third party support organisation, you will take a lead role in delivering small national events and supporting our network of volunteer-led branches. This includes working closely with branch officers, delivering inductions, and helping to reinvigorate areas where engagement is lower.

About you

You will be someone who enjoys working across multiple areas, is comfortable managing competing priorities, and takes a proactive approach to getting things done.

You will have experience in membership support and event delivery, and be confident working with volunteers and stakeholders at all levels. Strong organisational skills and attention to detail are essential, particularly in relation to managing data and financial processes.

A working knowledge of Direct Debit (BACS) processes, including renewals and handling failed payments, is important for this role.

Most importantly, you will be someone who is approachable, practical and able to build strong working relationships, helping to support and strengthen our branch network.

We will be conducting interviews on a rolling basis, so early application is advised.

Key responsibilities

  • Supporting the delivery of an efficient and responsive membership service, including renewals and member enquiries
  • Managing Direct Debit (BACS) processes, including renewals, collections and handling exceptions, alongside third party membership support organisation.
  • Acting as a key point of contact for branch executives, providing support and guidance when needed.
  • Supporting the reinvigoration of areas with low or declining MA representation
  • Planning and delivering key events, including:
    • Four retired member events per year, including a Christmas lunch/dinner
    • Regional branch meetings (typically once per year across multiple locations)
    • The Royal Garden Party reception

· Administration of webinars, setting up of events using Wordpress

  • Supporting the maintenance of accurate membership data and contributing to reporting
  • Working collaboratively with colleagues, volunteers and external partners

What we’re looking for

Essential

  • Experience in a membership organisation, charity, or similar environment
  • Experience of organising and delivering events
  • Experience of working with databases or CRM systems
  • Experience of managing or administering Direct Debit (BACS) processes, and other payments.
  • Experience of working with BACS reporting files (e.g. ARUDD, ADDACS)
  • Strong organisational skills and attention to detail
  • Excellent communication skills
  • Ability to build positive working relationships with volunteers and stakeholders
  • A proactive approach and ability to work on your own initiative

Desirable

  • Experience of supporting volunteer-led groups or committees
  • Experience of delivering inductions or training
  • Experience using Wordpress and Mailchimp
  • Experience of supporting engagement or participation in a membership setting
  • An interest in the work of the Magistrates’ Association and the wider justice system
Organisation
Magistrates' Association View profile Organisation type Registered Charity Company size 6 - 10
Posted on: 13 April 2026
Closing date: 30 April 2026 at 00:00
Tags: Administration, Customer Service, CRM, Customer support, Database Management, Justice, Events / Activities, Individual Giving

The client requests no contact from agencies or media sales.