Jobs for the Housing and Homelessness sector in swansea
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The Project Officer supports the effective delivery of HACT’s community-focused programmes, with a particular emphasis on operational coordination, partner engagement, and service administration. Working closely with internal teams and external stakeholders, the role ensures that project activities—such as voucher distribution, data management, and partner communications—are delivered efficiently, accurately, and in line with organisational standards.
This role blends project management and client relationship management, requiring a proactive and detail-oriented individual who can work independently and collaboratively, with a primary focus on ensuring HACT successfully delivers the objectives for the Fuel Fund programme. The postholder will act as a key point of contact for partners, manage administrative processes, and contribute to the continuous improvement of service delivery.
Job Purpose
To coordinate and administer the delivery of HACT’s community support projects, with a focus on the Fuel Fund and related initiatives, ensuring timely and accurate processing of partner requests and maintaining strong relationships with Housing Associations, Local Authorities, and other stakeholders. The Project Officer plays a vital role in ensuring that residents receive support efficiently via our partners, while contributing to the overall success and impact of HACT’s programmes.
Responsibilities
- Manage the general administration of the Fuel Fund
- Be the primary point of contact for all Fuel Fund queries (internal and external)
- Manage Expression of Interest requests from Housing Associations, local authorities and third sector organisations, ensuring they meet the qualifying criteria and terms of the Fund
- Manage voucher requests, ensuring they meet qualifying criteria, and issuing to referral partners across the UK
- Manage, and evolve as needed, quality control processes
- Manage collation of reporting data from Housing Associations and other referral partners
- Analyse multiple data sets and produce reports on the Fuel Fund for HACT and external stakeholders
- Provide updates to key HACT staff about distribution progress
- Feed informal and formal progress updates and reporting information to HACT Communications and Marketing colleagues, working with them to communicate project learning and opportunities
- Work closely with colleagues in the wider Communities team to support housing association engagement with HACT’s work and to support key team-wide activity such as the annual Community Investment conference
Required Skills
Essential
- Administrative experience with a good knowledge of and experience in using Microsoft Office
- Strong relationship management and collaboration skills, with an ability to engage, communicate and build relationships with a wide range of stakeholders at different levels.
- Experience of managing multi-partner/ stakeholder projects and knowledge of project management tools and methods.
- Excellent data analysis skills.
- Excellent communications skills, both oral and written.
- Demonstrable track record of preparing and producing data analysis and reports.
- Ability to work autonomously, use initiative and work independently to drive projects through to completion.
- NVQ Business Administration Level 2 (or suitable clerical experience)
Desirable
- An undergraduate degree in a relevant subject.
- Experience working in a charity, social enterprise or local government supporting communities facing hardship
- Experience using organisation-wide CRM systems and utilizing these to manage personal data and project delivery
Job Accountabilities
Complete fuel fund and voucher allocations as per agreed timelines.
Ensure projects operate with a sufficient number of sector partners, for example the number of housing associations referring into the fuel fund.
Monitor and review project reach and impact, using this learning to shape any new methods of delivery, e.g. pilots with other sector partners to reach new audiences.
Collaborate with colleagues to communicate the project opportunities and learning at regular intervals, contributing to the wider thought leadership and collaboration objectives of the Communities team.
Maintain positive relationships with project funder(s), by sharing project data in line with agreements.
Ensure high quality delivery of the project, ensuring robust systems are in place to record activity and monitor compliance with the terms and conditions of the project, improving systems as needed, to support partner engagement and voucher redemption.
Coordinate and lead day to day communications with sector partners participating in the project and ensure feedback is collected and reviewed from project partners and beneficiaries.
Further information
The post holder for this role will be required to complete a basic Disclosure & Barring Service (DBS) check.
The Fuel Fund programme must have dedicated resource at all times during the working week (Monday Friday) and as such, annual leave needs to be coordinated with colleagues in the team to ensure the programme is sufficiently resourced throughout the year.
Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.
All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.
About HACT
Innovation. Collaboration. Insights.
It’s what we’ve always done.
As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.
We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.
By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description
Interviews expected to take place on November 17th and 18th.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description
Registered Charity
21 - 50
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
Thank you!
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
We’re looking for a proven leader with significant experience and a strong track record in strategic planning, advocacy and programme delivery, institutional fundraising, and team leadership in complex or networked organisations.
Reporting to the National Director, your role will be both strategic and operational, shaping innovative solutions which increase access to decent, safe, affordable homes for communities across Great Britain and driving a diverse coalition that champions the universal right to decent homes and collaborates to implement effective housing solutions for underserved communities worldwide.
You’ll be joining us at a really exciting time, as we are on an ambitious journey of transformation and growth. This role offers the opportunity to grow and lead a talented, high performing team and to shape Habitat’s impact and influence across Great Britain and globally.
Reports to: National Director
Grade: B
Budget responsibility: Yes
Line management: 3 direct reports (Programme Development Manager, UK Housing Advocacy Manager, Global Advocacy & Policy Manager)
Location: Home-based with frequent travel to internal and external events, networking and other meetings in London and occasionally across the UK. Regular international travel will also be required. All staff meetings are held in our ReStore, Romford.
Job Purpose
To support Habitat for Humanity GB’s (Habitat GB) vision of a decent home for everyone, our National Strategy 2024-2027 identifies two key goals: to (1) ‘develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’; and to (2) ‘form a diverse coalition that champions the universal right to decent homes and collaborates to implement effective housing solutions for underserved communities worldwide’. The Director of Impact & Influence has responsibilities which contribute to the achievement of both these goals and is accountable for co-leading Goal 2 with the Director of Fundraising & Partnerships. They work collaboratively across the organisation, with Habitat for Humanity International (HFHI) and other Habitat global network members, and with a wide range of external partners.
Key responsibilities include the cultivation and stewardship of FOI (Foundations, Organisations & Institutions) partnerships and funding, leading the achievement of ambitious income targets related to donors based in England, Scotland and Wales on behalf of Habitat GB and the Habitat global network. The Impact & Influence Team also serves as the unit responsible for programme quality and effectiveness across the full lifecycle: from design and innovation, through implementation, to evaluation and learning, including high quality proposal development, robust Monitoring and Evaluation (MEAL) frameworks, grant management policy and process across the organisation, and the direct delivery of reporting and compliance requirements to FOI funders.
The Director of Impact & Influence also leads Habitat GB’s domestic and international advocacy function, leveraging our research and programmatic insights to drive systemic and policy change in line with our mission and strategy. As an external representative, the Director develops Habitat GB’s role as a thought leader to increase our influence on policy & decision makers and credibility with partners, communities and other collaborators.
As a member of the Senior Leadership Team (SLT), the Director of Impact & Influence helps ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a values-led approach to people and culture approach.
Key Accountabilities/Responsibilities:
Strategic Leadership & Organisational Delivery
- Provide strategic leadership for the development and delivery of Habitat GB’s impact and influence agenda, co-leading the achievement of organisational strategic goals, in particular our goal of forming a diverse coalition that champions the universal right to decent homes and collaborates to implement effective housing solutions for underserved communities worldwide.
- Working with the National Director, lead on the development and ongoing review of HFHGB’s National Strategy, as well as our engagement with strategic development at global and regional levels.
- Co-lead Habitat GB’s ambitious funding and partnership strategy in support of impactful domestic and international programme portfolios.
- Shape and drive delivery across Habitat GB’s five strategic enablers, ensuring high-quality programmes, coalitions and networks, organisational visibility, technical leadership, and internal capacity for learning and innovation.
- Lead the development, delivery and continuous improvement of a robust organisational performance framework, with monthly/quarterly KPI reporting into SLT and Board governance.
- Cultivate a learning culture that embraces innovation, adapts to external trends, and enhances the organisation’s ability to respond to complex challenges.
- Champion inclusive, accessible, and culturally sensitive programming, in line with Habitat GB’s mission and values.
Partnership Development & Fundraising
- Lead the development and stewardship of strategic partnerships with Foundations, Organisations and Institutions (FOIs) across England, Scotland, and Wales to secure income and achieve impact targets.
- Be accountable for delivering annual FOI income and pipeline targets agreed in the Performance Framework, including soft‑commitments and conversion, quarterly phasing, proposal volume/quality, and donor reporting timeliness.
- Represent HFHGB in national and international fundraising initiatives, influencing stakeholder engagement on behalf of the global Habitat for Humanity network.
- Collaborate with the Fundraising & Partnerships (F&P) team to develop compelling funding propositions, donor reports, and stakeholder engagement strategies.
- Jointly develop and lead a resource mobilisation plan with the Directors of Programme Delivery and F&P, aligned with the Habitat GB Domestic Programme Strategy, with agreed annual income and impact targets.
- Build internal capacity across the network to engage with locally based partners, navigating sector themes such as shifting power and decolonisation.
- Identify and lead opportunities for research, consortia collaboration, and development partnerships to enhance programming and learning.
Programme Quality, Proposal Development & Grant Management
- Lead the Impact & Influence team in managing the full programme lifecycle — from strategy and design through delivery, evaluation, and learning.
- Work with technical leads to ensure appropriate inputs throughout the full programme lifecycle, for example in relation to gender, climate and safeguarding.
- Ensure robust programme design, effective MEAL frameworks, and compliance with funder requirements.
- Oversee proposal development and grant management policies and processes to ensure high-quality submissions and timely reporting. Collaborate with other teams for consistent compliance and quality.
- Maintain oversight of programme budgets through design phases, regular reviews and reporting including cost recovery, risk and performance, compliance and other standards.
- Work closely with the Director of Finance, Operations & Compliance to track performance and contribute to high quality reporting, income forecasting and budget management.
- Lead GB adoption of refreshed HFH Core Programming Standards and ensure programme reviews update Habitat GB policies, protocols and practice accordingly.
- Establish and embed MEAL frameworks with Programme Delivery and Retail teams to track outcomes and inform advocacy and fundraising.
- Respond proactively to humanitarian and sector-specific challenges with adaptive programme design and collaboration.
Advocacy & Policy Influence
- Be accountable for the successful delivery of Habitat GB’s domestic and international advocacy strategies, translating programme insights into policy influence and systemic change.
- Represent the organisation in policy forums, coalitions, and sector platforms; strengthen Habitat GB’s role as a thought leader and credible policy influencer with key stakeholders, decision‑makers and communities and elevate HFHGB’s voice in housing and international development.
- Guide the work of UK and Global Advocacy Managers, embedding advocacy as a core mechanism for mission-led impact.
- Strengthen external visibility and influence through partnerships and collaborations aligned with advocacy goals.
Leadership and people management:
- Lead, inspire, and manage a high-performing Impact & Influence team, aligning to Habitat GB’s strategic goals and values.
- Set clear team objectives, KPIs and quality standards, encourage a culture of feedback and collaboration, and support continuous professional development.
- Ensure team activities and performance are effectively resourced and managed within agreed budgets.
- Deliver consistent 1:1s, wellbeing check‑ins, mid‑year and annual reviews; foster a supportive team culture where kindness, ambition, and accountability drive high performance and meaningful impact, through online and in‑person team‑building.
- Role model our values in line with Habitat GB’s inclusive approach to people and culture.
Organisational Leadership:
- Support the National Director in delivering Habitat GB’s strategy and vision acting as a collaborative and supportive member of a shared leadership team.
- As a core member of the Senior Leadership Team, contribute to cross-organisational strategy, delivery, and decision-making.
- Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
- Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
- Represent impact and influence metrics and performance in governance forums, including at Board level.
- Represent Habitat GB externally at senior forums and deputise for the National Director when required.
Person profile:
- Significant senior leadership experience with a strong track record in strategic planning, programme delivery, and team leadership in complex or networked organisations.
- Proven experience in designing and overseeing high-impact programmes, including development and implementation of impact frameworks and MEAL systems.
- Demonstrable success in securing large-scale funding from institutional donors and large trusts and foundations, including leading successful bids and managing multi-sector consortia.
- In-depth knowledge of fundraising strategy and donor engagement across multiple fundraising streams (institutional, philanthropic, etc.).
- Strong financial acumen: business planning, budget management, cost recovery, and oversight of restricted and unrestricted funding.
- Demonstrated experience in leading or contributing to impactful advocacy strategies and engaging with policy and decision-makers.
Skills and competencies:
- Outstanding interpersonal, influencing, and networking skills, with the ability to build strong relationships across diverse stakeholders and cultures.
- Exceptional written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively.
- Strategic and analytical thinker with strong decision-making, negotiation, and problem-solving skills.
- Excellent organisational and planning skills; able to manage multiple priorities in a fast-paced environment.
- Strong leadership and people management skills, with a proven ability to motivate, develop and inspire teams.
- Confident collaborator, able to work effectively across departments, geographies, and organisational boundaries.
- Experience working within the international development, housing, or social justice sectors.
- Technical expertise in housing, shelter, or related areas of development programming.
- Familiarity with global development trends such as localisation, decolonisation, and shifting power.
- Values-led leadership style, demonstrating integrity, transparency, and respect for others.
- Committed to equity, diversity and inclusion, both internally and externally.
The role and responsibilities will be carried out in a way which reflects:
- Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
- A commitment to Habitat GB’s vision, mission, values and approach.
- A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
This is not intended to be an exhaustive list. The post holder may be required to undertake additional duties as reasonably directed by the National Director, commensurate with the scope and level of this role.
Job descriptions may be subject to change.
Flexibility:
Habitat GB is seeking to rapidly expand its activities and impact to fight poverty across the world. This requires adaptability and an ambitious, dynamic and flexible team. The post holder is expected to be flexible in terms of location (within reason), line management, and duties and responsibilities.
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If this sounds like it could be a good match for you, please take a look at the Candidate Pack here
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
Start your Habitat journey here…
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (please see website>vacancies for this email address) before submitting an application.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4) ng us about the skills and experience you would bring to the role and your motivation for applying.
Send by email referencing the job title in the subject line to our recruitment email> website>vacancies
The deadline for applications is Sunday 2 November 2025 (at 11:59 pm).
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
Registered Charity
21 - 50
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Thank you!
Location: Remote with travel across the UK.
About the role
It’s an exciting and important time for our charity as we work to help more people out of homelessness and poverty as part of an ambitious strategy.
The newly created role of Federation Development Lead will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.
The principal responsibility will be to support our ambition to become a best practice national body, responsible for leading on and supporting the development of key projects within Emmaus UK and the wider federation.
This will include providing leadership to support Emmaus communities across the UK to prepare and respond to the introduction of the Supported Housing (Regulatory Oversight) Act, you will require an understanding and commitment to best practice and legislative requirements related to the provision of supported housing, with the ability to translate regulatory requirements into user friendly support, training, guidance and policies and procedures
The role will also provide a critical role in the implementation and delivery of Emmaus UK’s ambitious plans to seek registration as a provider of social housing. You will provide the project management and technical skills required to support the successful delivery of the application process, ensuring that risk and regulatory requirements are considered and acted upon at each stage, maintaining strong communication with key stakeholders externally and across the federation.
As the Federation Development Lead, you will have the opportunity to make a significant impact on the growth and development of the Emmaus movement within the UK, contributing to a culture of continuous improvement, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of developed initiatives.
Working with the Director of Partnerships and Federation Development and wider Senior Leadership Team, the role will be central to the delivery of strategic objectives related to the development of the movement.
About Emmaus UK
We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work in a social enterprise and a sense of belonging.
There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness.
How To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us. The email address is in the Application Pack by 12pm on Monday 10th November 2025.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Thursday 20th November 2025.
If you would like to arrange an informal discussion about the role, please email us. Email address can be found in the Application Pack.
The client requests no contact from agencies or media sales.
Thank you!
Hours of Work: 37.5 hours per week, Monday - Friday 09:00-17:00 with some flexibility
Location: Head Office is in Cardiff however the successful applicant can be based anywhere across Wales as we have offices in multiple locations and remote-working can also be facilitated.
Purpose of Role
To work within the Contracts and Planning team supporting the delivery of the Trust, Foundation and Statutory Programme. The role is responsible for liaising with teams across the organisation to develop funding bids which meet the needs of the organisation and prospect research, income monitoring and reporting requirements.
Main Duties & Responsibilities
1. Work with operational teams to develop funding applications to meet agreed income targets to help fund core activities and priority projects.
2. To develop and maintain a list of suitable, well researched prospects and ensure that opportunities for funding are not missed by maintaining a suitable pipeline.
3. Regular review of income pledges and received, and the funding pipeline, reporting progress and risks to manager.
4. Liaise with relevant project staff to coordinate and submit monitoring and evaluation reports to funders.
5. Ensure all reporting requirements are met in line with agreed deadlines.
6. To ensure that all relevant administration is recorded accurately on the fundraising CRM and shared team databases.
7. To monitor payment dates and ensure payments are received when expected.
8. Build and maintain relationships with funders, helping them to understand the impact of their support.
9. Support the Contracts and Planning Team with other duties as required, contributing flexibly to wider team priorities and organisational needs
This role is subject to a Basic DBS disclosure.
The client requests no contact from agencies or media sales.