Jobs in uk

Donor Care Specialists x 2

Responsible to:   Head of Donor Care

Status:                      Full-time (40 hours per week), Permanent

Working hours: Two roles available: 10am-6pm or 1pm-9pm

Salary:                      £26k-£29k (dependent on experience)  

Location: Birmingham (office-based)

Deadline for Applications: 6pm Friday 15th August 2025 

Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003 and has provided support and assistance in 49 countries. Our programmes aim to help and empower disadvantaged communities in the UK and abroad; some of the key areas we work in are emergency response, WASH, education, livelihood and environment conservation.

As part of our continuing commitment to improve and enhance our relationships and communications with our donors and supporters, we are currently seeking 2 x Donor Care Specialists to join our team in our Birmingham office.

The postholders will be responsible for strengthening relationships with Islamic Help’s donors (existing and new) through exceptional communication, accurate data management, and proactive engagement to support fundraising campaigns and compliance. 

WHAT WE OFFER

Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance.

- Holiday entitlement of 30 days per financial year (for full-time roles; includes bank holidays entitlement – due to the nature of the role, you will be required to work on some weekends and bank holidays)

- Personal learning and development opportunities.

- Automatic enrolment into our workplace Pension Plan (option to opt out).

- Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance.

- Free office car park for staff.

THE ROLE

The Donor Care Specialists will be responsible for communicating with our donors and supporters to raise awareness about, and fundraise for, our worldwide projects. Duties include, but are not limited to making outbound calls, answering incoming calls; handling callers’ inquiries and complaints; taking and accurately recording donations on secure systems; preparation and disbursement of feedback reports and other materials to donors.

KEY RESPONSIBILITIES

Donor Communication & Engagement

• Provide professional, empathetic, and high-quality service to donors via phone, email, and written correspondence.
• Make outbound calls to promote campaigns, process donations, and update donors on projects.
• Handle inquiries, complaints, and concerns promptly, adhering to service-level agreements.
• Identify and escalate priority issues or concerns to management.
• General support with administrative duties.
• Working with other Islamic Help departments to deliver an effective and efficient response to enquiries and complaints.
• To operate in accordance with and show commitment to the organisation’s mission, values, policies and procedures in all interactions.
• Cover team duties during peak periods and participate in training.
• Undertake any other duties required by your line manager appropriate to your position within the organisation.

Data & Compliance

• Accurately record and update donor information on secure systems.
• Ensure compliance with charity regulations, fundraising standards, and data protection laws. 
• To act in a safe manner which safeguards the health and safety of yourself and others.
• To participate in all training workshops and take responsibility for your own learning and development.

Campaign Support

• Assist with annual campaigns (e.g., Ramadan, Qurbani, Emergencies), including preparation of feedback reports, proposals, and donor summaries.
• Flexibility to support team cover during critical campaigns. 
• Collaborate with other departments to address donor needs efficiently.
• Quality monitoring, updating and distributing a variety of documents (Emails, letters, project proposals, feedback updates, donor summaries etc) to new and existing donors.

SPECIFICATIONS

Essential

• Minimum 5 GCSEs** (or equivalent), including Grade 4/C or above in English.
• A high standard of verbal and written communication skills
• Exceptional verbal and written communication skills – confident, articulate, and well-spoken.
• Demonstrable experience of customer service, donor care, or call-centre environments.
• Proficiency in IT systems and data entry with high accuracy.
• Familiarity with Microsoft Office
• Ability to handle complaints sensitively and resolve issues professionally.
• Professionalism, customer focussed with attention to detail.
• Able to multi-task, high organisational skills and prioritising of workload.
• Team player and positive attitude when working with others.
• Adaptable and flexible in working style.
• Problem solver.

Desirable

• Knowledge of Islamic principles and charity sector regulations. 
• Experience of working in a multi-cultural environment. 
• Commitment to Islamic Help’s mission and values. 

About you  

For us, it’s not just what we do, it’s how we do it. Our mission and values are important to us and we’re looking for people who will not only share them but live and breathe them.  

Additional information    

Safeguarding: We are an organisation that takes safeguarding very seriously. All staff will be expected to adhere to our policies, processes, and approach.     

How to Apply  
  
To apply, please email a CV and covering letter to us detailing how you meet the requirements for the role.

We regret that only shortlisted candidates will be contacted.  
  
We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.  

Note: Strong applicants may be contacted sooner, ahead of the closing date of 15th August 2025.

Job description

Treasures Foundation provides housing and support for women recovering from addiction, trauma, and involvement with the criminal justice system. We help women rebuild their lives through safe housing, access to essential services, and programmes focused on rehabilitation and long-term recovery. Our mission is to empower women to thrive in their communities and build a brighter future.

We are now seeking a Full Time and/or Part Time Keyworker to join our expanding Treasures team. 

Key Responsibilities

The Keyworker will report directly to the Specialist Support Manager and will play a critical role in maintaining the effective running of Treasures Foundation’s supported housing. The core responsibilities include:

Beneficiary support

·  Undertaqking key working activities including: referrals, risk assessments, support
planning

· Support beneficiaries communicating with them about their day or any difficulties that arise for them

·Take a holistic approach to support beneficiary needs, seeking and highlighting opportunities for change at the individual’s and project level

·  Fostering a holistic approach to supporting beneficiaries needs, seeking and
highlighting opportunities for change at the individual’s and project/ organisational
level

·   Jointly developing and delivering a group programme which meets the needs of the women
and aims of the project, such as effective communication and conflict resolution

·   Developing individual key work plans alongside the beneficiary and offering them
appropriate support to implement them

·  Supporting the beneficiaries to access voluntary work, extra-curricular activities and
educational courses

Reporting and Compliance

· Verbal and written handover to other staff

· Use on call if needed in an emergency

·  Ensure our monitoring system Lamplight is up to date

· Complete online training

· Gather data for monitoring and evaluation

Person Specification

The ideal candidate will have a passion for working in the charity sector. They will be proactive, solution-oriented, and able to manage competing priorities in a sometimes challenging environment.

Essential Skills and Experience:

·  Flexible attitude with the ability to understand and implement policies and procedures, keeping the beneficiary at the heart of the work

· Demonstrable experience of lone working in a similar environment

· Excellent organisational and time-management skills

· Strong communication skills, with the ability to present information clearly to other staff members

· IT literate

Desirable Skills and Experience:

· Evidence of trauma informed qualifications or experience

What We Offer

· The opportunity to make a meaningful impact in the lives of women recovering from addiction and trauma.

· A supportive and passionate team dedicated to creating lasting change.

· Opportunities for professional development through training and teaching.

· Therapy for staff

· Regular Supervision

We are an amazing local charity, supporting people across Huntingdonshire with cancer. Would you like to be involved in improving the lives of people affected by cancer?Are you well organised, with an attention to detail, who loves meeting people?  

If yes, then the role of Programme Manager at HCCN might be for you!

This role is at the heart of the charity, managing delivery of existing services while developing new and innovative activities to help people with a cancer diagnosis back to independence with a renewed sense of self-esteem. You’ll be a key part of our small but mighty Operations Team.

We need our Programme Manager to:

• manage our existing portfolio of programmes and activities, ensuring that all activities are delivered according to scope, schedule, budget, safety and quality standards
• develop a new Pathway process, offering a confidential conversation with the people we support to explore the health and wellbeing support they require, and encourage them to take part in appropriate activities
• manage our community support sessions across Huntingdonshire and grow additional groups
• supervise and motivate the contractors who act as activity leaders
• engage and motivate the volunteers who support activity leaders
• ensure compliance with all relevant processes, legal requirements and standards
• ensure the charity continues to respond to the needs of the people we support

The attributes you will need:

• to act with integrity and respect - be confident, proactive, seek out and listen to what people are doing and want to do    
• be creative – respond positively to what you hear, be innovative as you develop and test ideas for new services and activities
• be resourceful, think outside the box and gain support to deliver locally to meet agreed outcomes in the areas of emotional wellbeing, physical activity, nutrition and 1:1 support
• develp your budget, be aware of essential financial constraints to ensure sustainability
• know and care about people with cancer and the issues that affect them

Full training will be provided. 

This role is hybrid. The successful applicant will be required to work at our central Huntingdon location Bradbury House (PE29 1UL) on 2 Fridays each month when we run our community group and hold operational meetings, as well as running groups in St Ives and Sawtry. In time, in St Neots and Ramsey as well. Occasional evening and weekend working in the Huntingdon area is required. 

The time commitment is 20 hours per week.

You must live within easy reach of Huntingdon and be able to drive with your own vehicle. 

The ideal person will be friendly, proactive, enthusiastic, and have great attention to detail with a genuine interest in learning new things. With opportunities for professional development and a supportive and friendly team environment, this position offers a chance to make a difference while developing your skills. 

We offer pension benefits and paid holidays and sickness.

To find out more about the role and how to apply please read our job description.

At HCCN we commit to:

• Listening first - to fully understand the wants and needs of our clients and volunteers
• Maintaining confidentiality, at all times
• Remaining alert to the latest tried and tested ways to help people diagnosed with cancer
• Collaborating with reputable partner organisations – to achieve win, win, win solutions
• Ensuring we demonstrate legal and financial compliance – good governance
• Focus our passion on doing the things that will improve the quality of life of our clients

RideWise is a Nottingham based charity that is dedicated to education and support for the environmental benefits of green forms of transport, helps thousands of people each year to gain travel independence, reduce reliance on fossil fuel vehicles and helps to break the barriers of isolation, inactivity, mental health and transport poverty by supporting people through active travel.

At RideWise, we believe that affordable, accessible and green forms transport should never be a barrier – through a range of support, walking and cycling can transform lives and communities. 

This is a key role within a small and busy finance team. The postholder is responsible for a range of transaction processing and finance administration; mostly focused on purchase ledger, sales ledger, assisting with the month-end process, and plays a vital role in upholding the charity’s financial controls.

Working closely with the Finance Manager, the Finance Officer will also need to communicate effectively with staff across the organisation and a wide range of suppliers to help resolve queries and ensure that the purchase and sales ledger processes are operating efficiently and effectively. Excellent organisational skills, the ability to prioritise to achieve internal reporting deadlines, and meticulous attention to detail, are critical for this role.

Essential Skills And Experience:  

• Experience of working in a small team on data processing and administrative tasks

• Experience of working in a finance team

• Experience as a Bookkeeper, Finance Assistant or Finance Officer

• Solid understanding of basic bookkeeping and accounting payable/receivable principles

• Proven ability to calculate, post and manage accounting figures and financial records.

• Experience of working under pressure to meet deadlines.

• Able to communicate effectively with finance and non-finance professionals alike.

• A supportive colleague, skilled at working collaboratively within a small team. 

• Meticulous attention to detail, especially numerical detail

• Able to prioritise and organise your workload effectively.

• Excellent attitude to following systems and procedures.

• Good IT skills, particularly Excel, and comfortable with using cloud-based accounting or data processing software

Desirable  

• Experience of working in the charity sector

• Experience of working in a small organisation 

• Experience of working with QuickBooks

• Accountancy qualifications, e.g. AAT 

Application is by CV and covering letter. Assessment will be by CV and covering letter, objective test and interview. Applicants must have the right to work in the UK. 

Head of Finance
Salary: £50,000 - £55,000
Based: Oxford, OX1 1BP
Contract: Permanent
Hours: Full-time – 40 hours per week (flexible)

The Head of Finance is a member of the Senior Management Team (SMT) of Modern Art Oxford and is responsible for managing and reporting on the finances of the charity, acting as Company Secretary.  

The role is supported by the Senior Finance Officer and Finance Assistant.

Responsibilities

Finance

• To work closely with the Director on the preparation of the business plan and to take a leading role within SMT on monitoring and reporting to ensure its successful delivery.
• To lead on budgeting processes including three- to five-year plans, detailed annual budgets, cash flow forecasts and in-year re-forecasts.
• To be responsible for reporting on the overall financial position of the organisation, including the statutory accounts, management accounts and reports to budget-holders, ensuring that budgets are adhered to, that cash flow is managed, that effective cost control mechanisms are in place, that revenue is maximised and that there is timely and accurate financial reporting to SMT and the Board of Trustees.
• To ensure that best practice, statutory and organisational requirements are met in the operation of financial controls, the management of funds, charity accounting, Endowments Funds and investments, and taxation.
• To ensure the safety and security of the organisation’s financial assets.
• To prepare and submit the annual Museums & Galleries Exhibition Tax Relief (MGETR) submission, Gift Aid and all other tax rebates.
• To liaise with the external auditors for the annual audit of the statutory accounts and management of the pensions and other professional financial services as required, being the main contact in the organisation for the bank, auditors and pension providers.
• To liaise with pension trustees and other employers of the PSATSA closed defined benefit scheme, including triennial revaluations and negotiation of affordable repayments, reporting to the Trustees and Director.
• To work in close partnership with the Director and the capital project management team, to manage and report on the financial aspects of any future capital projects, reporting to the Director and the Capital Sub-Committee of the Board of Trustees, and managing all related financial administration.
• To be responsible for arranging Modern Art Oxford’s insurance.

Governance, Compliance & Trustee Reporting

• To attend Board meetings as required and support the Director in providing background briefing and financial material to enable the Board to make considered decisions about all matters of finance and finance policy.
• To manage, attend and prepare reports for the Finance & Property sub-committee.
• To coordinate the production of the Annual Trustees Report for the statutory accounts and ensure compliance with Companies House and Charity Commission requirements, including maintaining Trustees and Directors’ records and details.

Other

• To contribute to the overall strategic direction of the organisation as a member of the Senior Management Team, and actively participate in new developments including audience development, capital planning, communications, partnerships, reporting and fundraising.
• To complete as required annual reports, including the annual submission for exhibition tax relief and other key reporting, including Arts Council England and Oxford City Council submissions and project-funding reports.
• To carry out any other duties, reasonably requested by the Director.

Person Specification

Essential

• Significant experience in financial roles at a senior level, managing all aspects of running a financial function and dealing with a range of activities, ideally in a small to medium-sized charity.
• Used to preparing budgets, management accounts and cashflow forecasts alongside cost control management.
• A good understanding of VAT regulations, the VAT return process and charity taxation.
• A good working knowledge of payroll and end of year audit processes.
• Experience of business planning for a medium-sized charity.
• A flexible approach to working in a busy environment requiring excellent multi-tasking and time-management skills.
• Experience of using a CRM Database.
• An understanding of IT and digital infrastructure.
• Strong planning and organisational skills.
• Experience of managing small teams.
• The highest level of commitment to equality, diversity and inclusion.
• Excellent interpersonal skills and emotional intelligence.
• Good team worker.
• Excellent writing and communications skills.
• An ability to prioritise a complex range of tasks in a fast-paced working environment.
• A confidential and empathetic person of integrity.

Desirable

• Qualified accountant (ACA, CIMA, ACCA) and/or appropriate business, financial or postgraduate qualifications.
• An interest in and experience of working in the charity sector, ideally the arts.
• Experience in the not-for-profit sector and charity accounting practices including preparation of the annual Charity Commission return, partial exemption VAT processes, Gift Aid and MGETR.
• Experience of BreatheHR and Xero platforms.
• Experience of working with a board of voluntary trustees, a wide range of funders and public sector organisations.
• Good line management and coaching skills.
• Experience of managing the financial aspects of capital projects.
• Experience of fundraising, marketing, retail and e-commerce.

About Us

Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.

Modern Art Oxford welcomes approximately 100,000 visitors each year with approximately 15,000 attendances by schools and community groups in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually.  Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all its visual forms.  Over the last 60 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.

Modern Art Oxford is a registered charity and receives core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors and friends.

Benefits

• 25 days annual leave plus public bank holidays (increasing by one day per annum of employment up to five additional days).
• Employees are entitled to a discount in our Modern Art Oxford Shop and Café.
• There is an Employee Assistance Programme through Gemelli.
• Discounts, Cycle-scheme and Tech-scheme program available through BHN Extras.
• An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan.

Applications must be received by midnight on Sunday 7th September.
Interviews will be held on Friday 19th of September.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to improving the diversity in our workforce in order to better reflect the diversity of our local communities. All job vacancies are advertised here as part of a fair and open process. We welcome applications from people of all cultures and ethnicities, including those that may experience racism, as part of our Anti-racism Action Plan.

No agencies please.

Are you an enthusiastic relationship-builder who thrives on creating meaningful connections? We’re looking for a proactive and passionate Philanthropy & Partnerships Manager to play a key role in growing our portfolio of corporate partners, trusts and philanthropists.

It’s an exciting time to join our team - we’re in a crucial growth phase for this income stream. You’ll help us build on the strong foundations already in place, driving forward new opportunities and lasting partnerships that support smallholder farmers to build sustainable livelihoods.

In this role, you’ll work closely with a dynamic team to strategically identify key prospects and make thoughtful, targeted approaches. You'll also lead on creative initiatives and events to profile our areas of expertise, grow our networks, and help us achieve transformative impact.

If you’re excited by the idea of using your fundraising skills to support sustainable agriculture to thrive in East Africa, we’d love to hear from you.

We have an exciting opportunity for a Children and Young Persons Caseworker to join the National Homicide Service in the Gloucestershire area of England, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you...

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is home working based with travel in the Gloucestershire area of England.

As a Homicide Service Children and Young Person caseworker you will be:

• Delivering a specialist service to children and young people (CYP) bereaved by homicide, and for those CYP who have witnessed a homicide
• Working collaboratively and jointly within the Homicide Service and other relevant organisations that can help to progress identified needs and ensure that young people are central to all processes that involve them.
• Acting as the designated caseworker and manage a caseload
• Implementing the CYP Homicide Service Delivery Model
• Work closely and support colleagues to provide a trauma informed service to children and young people.

You will be responsible for providing a high-quality, front-line service to bereaved young people following murder or manslaughter. Working with colleagues in the National Homicide Service, as well as partner agencies including education, police, courts, social services and many other statutory and third sector organisations.

You will need to be able to travel to face to face sessions within, and occasionally outside of region, This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

Reasonable travel costs will be covered if invited to interview.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Are you experienced in trust fundraising and ready to help make a meaningful impact?

We're looking for a Trusts Fundraising Officer to join our Income Generation team at the Motor Neurone Disease (MND) Association. You'll help secure funding from charitable trusts and foundations, supporting our vital work and strategic goals. You'll manage a portfolio of funders, develop new opportunities, and create high-quality proposals that bring our work to life. You'll also build strong relationships across teams and ensure accurate and timely reporting.

This is a great opportunity for someone who enjoys writing strong, impactful proposals and is keen to be more involved in building relationships, both internally and externally. You'll be supported by a collaborative, friendly team and given a diverse portfolio with the chance to shape our future approach and influence how we work. We're looking for someone who brings a thoughtful, tailored approach to trust fundraising, and who is excited by the opportunity to help us grow.

Key Responsibilities:

• Manage a portfolio of charitable trusts and grant-making bodies to achieve income targets
• Research and identify new funding prospects
• Develop clear, well-structured proposals for low- and mid-value funders
• Build strong internal relationships to support collaborative working
• Deliver timely and accurate reports and updates to funders
• Provide excellent stewardship to funders to support long-term engagement
• Maintain accurate and consistent records of fundraising data
• Contribute to wider team targets as part of the High Value team

About You:

• Proven experience of trust fundraising, meeting income targets
• Strong writing skills, with the ability to tailor content for different funders
• Confident in identifying and researching suitable funding opportunities
• Able to build and maintain positive working relationships internally and externally
• Highly organised and able to prioritise a varied workload
• Strong attention to detail
• Comfortable working both independently and as part of a team
• Skilled in using Microsoft Office and CRM systems (Dynamics 365 experience is desirable)

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with the flexibility to attend more regularly in line with business needs. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Demonstrate your experience in trust fundraising, including examples of securing income against set targets and identifying new funding opportunities.
• Provide evidence of writing compelling, tailored trust proposals and working collaboratively with colleagues to develop strong cases for support.
• Highlight your ability to build and maintain effective relationships with funders and internal teams, and your skills in written communication and teamwork.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

We have an exciting opportunity for a Triage & Early Intervention Officer to join the New Era team working between our Stoke and Stafford offices, working 37.5hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What We Offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:
The Triage and Early Intervention Officer (TEIO) will be responsible for making initial contact with adults who may require support after experiencing domestic abuse.

You will speak on the telephone to adults who have experienced domestic abuse and you will be responsible for completing risk assessments and safety planning.

During the call you will provide practical and emotional support in a way that is flexible and caring, listening carefully to what is being said and showing empathy at all times.

Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

See the difference your administration and relationship building skills make. Every day.

We all need a purpose in life. At Princess Alice Hospice, you’ll have the opportunity to make a satisfying, rewarding difference to a great cause and be supported every step of the way. We’re small enough for you to really see the impact you have, and big enough to support you with training, experience and fantastic benefits. 

Find more meaning from your work and be the difference at moments that really matter.

About the role:

Gifts in Wills help fund over 1/3 of the vital care we provide. Working with the Head of Legacies and your job share partner, you’ll ensure that all gifts in Wills left to Princess Alice Hospice are administered in a professional, timely and compassionate way, in accordance with relevant legislation and organisational policies.

About You:

We’re looking for someone with demonstrable experience and an understanding of charity legacy administration; someone who enjoys managing a varied workload and building relationships with a wide range of internal and external stakeholders.  You’ll have experience of working alone or as part of a team; prioritising and managing your workload; working with budgets and monitoring and reporting on KPIs.  You’ll share our commitment to the mission, vision and values of the hospice.  If you’re looking to make a meaningful difference we’d love to hear from you – even if you’re not sure you meet every requirement of the role.

As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our community, we offer a range of great benefits, which include:

· 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)

· educational and professional development opportunities

· monthly group reflections via Schwartz Round sessions

· free on-site parking

· tranquil Hospice grounds

· subsidised meals at our on-site restaurant

· Employee Assistance Programme

· access to Blue Light Card discount card

· Access to Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.

· excellent changing facilities (with showers, fresh towels, and hairdryers)

· wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

Discover the difference you can be.

About us

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south-west London and Middlesex.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.

Greenpeace are partnering exclusively with Robertson Bell in their search for a permanent Deputy Head of Finance to join their team on a permanent basis. Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Our vision is a greener, healthier and more peaceful planet, one that can sustain life for generations to come. 

The role will involve undertaking a broad range of important duties, including taking responsibility for a key part of our organisation. This will include reporting on monthly performance, managing grants (both income and expenditure grants), preparing the annual budget, preparing the annual statutory accounts and taking responsibility for the annual audit, reporting to and liaising with our international head office, and preparing the agenda and papers for and attending trustee meetings.

The organisation:

Greenpeace are independent. They don’t accept any funding from governments, corporations or political parties – their work is funded by ordinary people. That means they are free to confront governments and corporations responsible for the destruction of the natural world and push for real change. 

They do this by investigating, documenting and exposing the causes of environmental destruction. They work to bring about change by lobbying, consumer pressure and mobilising members of the general public. And they take peaceful direct action to protect our Earth and promote solutions for a green and peaceful future. 

The role:

• Responsibility for all aspects of the financial management of Greenpeace Environmental Trust (GET), a registered charity.
• Responsibility for the preparation of annual statutory accounts, annual report, and conducting the annual audit.
• Work with the Events team to ensure that the budgeting, financial control and management, and reporting of the Glastonbury Festival and all other festivals and events is conducted in an accurate and timely manner.
• Preparation of the annual budget and presentation to the board of trustees.
• Preparation of monthly management accounts and written finance report to trustees and other key stakeholders.
• Maintain accurate cash flow management and forecasting procedures to proactively manage all cash balances.
• Manage the grant-making process and account for all grant income received.
• Review restricted income, ensuring correct documentation is received and the restrictions are applied.
• Maintain policies and procedures ensuring compliance with all relevant legislation.
• Continually work to develop and improve the quality and usefulness of our reporting.
• Providing financial analysis, including trends and areas of opportunity or concern for budget holders and other stakeholders.
• Work with other Deputy Head of Finance and the programme co-ordinator to proactively improve all aspects of the financial management of the programme department’s activities in relation to activity funded by GET.

The successful candidate will:

• Be a qualified, or a finalist Accountant (ACCA/ACA/CIMA or other chartered accountancy qualification) or will be qualified by experience.
  • Proven experience of working in a finance function in a hands-on role.
  • Extensive technical knowledge of accounting principles and best practice, with reference to specific UK charity accounting rules and regulations.
  • Substantial experience of management accounting, budgeting, forecasting and reporting.
  • Experience of involvement in financial year-end and annual statutory audit.
  • Proven experience of delivering a business partnering-focused service and providing in-depth insight, analysis and guidance to budget-holders.
• Support and believe in the aims of Greenpeace.
• Have highly developed communication skills with credibility to operate outside the finance function up to senior management level.

The position will be based at Greenpeace’s head office a short walk away from Highbury and Islington station and requires two days attendance at the office. The closing date for applications is 10^th August with interviews taking place the week commencing 18^th August.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

Job Title: Assistant Shop Manager 

Reporting To: Old Swan Shop Manager 

Salary: £25,570 - £27,401 

Hours: 37.5 hours per week 

Location: Old Swan, Liverpool 

About us: 

 
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year. 

The charity supports a wide range of life-enhancing projects that improve the experience of our amazing young patients. This includes funding specialist medical equipment to ensure our skilled surgeons and clinical teams have access to the most cutting-edge technology and investing in hi-tech distraction equipment proven to reduce pain and anxiety for children during their hospital stay. We also support innovative programmes such as ward musicians, our on-site magician, and dedicated play specialists on every ward. 

In addition, our charity retail operation plays a key role in raising funds and engaging our community. With a presence on-site at the hospital and across local areas, our retail outlets offer a variety of high-quality donated and new goods. Every purchase helps us continue to deliver exceptional care and fund critical projects, while also providing volunteering and community engagement opportunities that extend the impact of our mission beyond the hospital walls. 

About the role: 

We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our successful team to help manage our charity shop in Old Swan. 

The Assistant Shop Manager will be an integral part of the wider Charity team.

Main Duties/Tasks: 

You will play a vital role in supporting the Shop Manager to lead, motivate, and develop a team of dedicated employees and volunteers, fostering strong community engagement and maximising the shop’s impact. This includes encouraging and harnessing the gifts of time from volunteers, goods from donors, and income from customers. As a visible and active ambassador for Alder Hey Children’s Charity on the high street, you will ensure the shop reflects the Charity’s values and purpose in all that it does. You will also support van collections and deliveries, helping to ensure the smooth and efficient transport of donated goods, while representing the Charity with enthusiasm and professionalism. 

Income generation: 

• Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met. 

• Support the team to maximise income from Gift Aid on donated products. 

• Support the team to maximise income via our online platforms. 

• Support the team with arranging van deliveries/collections daily.

• Work with the wider Charity team to promote and support fundraising activities and events. 

• Explore ways to maximise sales via events, donation drives, pop-up shops etc. 

• Cash up the till at the end of shift and ensure banking documents are completed. Investigate any discrepancies and report them to the Manager. 

• Support with ensuring the money is ready and accessible for cash collection.

• Open and close the shop at the appropriate times.

Volunteers: 

• Support and management of a team of volunteers. 

• Utilise volunteer skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards. 

• Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the absence of the Shop Manager. 

• Help to provide and support ongoing training and development for volunteers. 

• Work and treat employees, volunteers and stakeholders in accordance with the Charity’s values. 

• Health & Safety (in conjunction with Shop Manager) 

• Ensure the shop adheres to Retail Health and Safety regulations. 

• Implement good Health and Safety practices to help protect employees, volunteers, and customers. 

• Help to ensure employees and volunteers are trained in manual handling. 

• Help maintain the cleanliness of the shop and behind the scenes areas.

• Stock Control (in conjunction with Shop Manager) 

• Ensure continuous, sufficient levels of high-quality stock. 

• Be responsible for deliveries and stock controls. 

• Ensure stock is appropriate to the business and priced accordingly. 

• Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates. 

• Ensure visual merchandising is a high priority, with products featured prominently in window displays. 

Customer Service: 

• Be professional, patient and have a ‘people-first’ approach to customer services. 

• Be committed to the principles of equality, diversity, and collaborative working. 

• Set high standards of cleanliness, display and merchandising. 

• Establish quality standards, consumer safety and ensuring continuity. 

• Play a key role in enabling the shop to represent the Charity’s values.

Other Duties: 

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation. 

• Any other reasonable duties as required by your line manager. 

The Charity retail team are currently conducting a four-day working week trial, due to end on 30th September 2025. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2025 to agree the next steps, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently.

Our Values 

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our hospital can continue to deliver the very best care for our young patients and their families. Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it.  We work together to share and grow. We inspire others.

Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

How to apply 

You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions: 

• How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

• Why do you want to work for Alder Hey? 

Additional information is included within the Job Description and Person Specification. If you have any questions about the role please contact the People Team.

Closing date: Sunday 10 August 2025 

Interview date (to be held at Alder Hey Children’s Charity Shop – Old Swan): Tuesday 19 August 2025

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.

Harris Hill is proud to be partnering with a dynamic and fast-growing international NGO at the forefront of the fight against global waste pollution to recruit their new Director of Programmes. Our client works across low- and middle-income countries to deliver impactful environmental and economic empowerment programmes that promote circular economy solutions, support green entrepreneurship, and improve public health.

The role is offered on a permanent, fully remote basis and is open to candidates based in the UK or EU only, with up to 25% national and international travel required.

As Director of Programmes, you will play a vital strategic role in shaping the future direction and reach of the organisation’s mission. This is a senior leadership role, effectively the number two in the organisation, with significant responsibility for supporting strategic growth and organisational evolution. Reporting to the Chief Executive and joining the Senior Management Team, you will oversee a diverse and growing portfolio of programmes, ensuring their design, funding, and delivery meet the highest standards of impact and quality. With oversight of activity in The Gambia, India, South Africa, and Uganda, your leadership will directly support the organisation’s vision of a world where waste causes no harm and people are empowered to recover its value. This is a rare opportunity to bring your creativity, strategic thinking, and leadership to a small but highly ambitious organisation at the nexus of environmental and development work. You’ll empower a passionate international team, represent our client in high-level forums, and drive the growth of their flagship initiatives.

We are looking for a strategic and entrepreneurial International Development professional with significant experience leading complex programmes in low- and middle-income countries, ideally with a focus on environmental sustainability, waste management, or circular economy approaches. You will bring a strong track record of managing geographically dispersed teams, developing impactful and inclusive programming, and securing funding from a range of donors, including institutional and corporate partners. A confident external representative and relationship-builder, you will be comfortable navigating high-level stakeholder environments, from government and funders to grassroots communities. Operational, strategic, and adaptable, you’ll thrive in a dynamic organisation where hands-on leadership and a solutions-focused mindset are essential. Experience in Sub-Saharan Africa or South Asia, along with a genuine passion for climate justice and community-led development, will be key to success in this role.

To apply, please submit your CV by the 10^th of August 2025 at 23:59.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.