Entry level jobs in united kingdom

At over 200 acres, Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich, unique heritage, including the 170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.

The Head of Commercial & Visitor Experience role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help lead on establishing Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.

We are looking for an experienced commercial and visitor experience professional to join our friendly team in the new post of Head of Commercial and Visitor Experience, reporting into our trading board, Crystal Palace Park Events Ltd (CPPEL), and line managed by the Director of Park Management.

Responsible for achieving ambitious income targets, you will lead the  management, development and growth of key revenue generating activities including concessions, leases, retail, licensing, catering, markets and car parking activity (and excluding events and venue hire). Alongside this you will oversee the smooth running of the park as a visitor attraction, ensuring an excellent visitor experience and an accessible, warm welcome to all. 

You will be a creative and entrepreneurial team player with experience working in a visitor attraction, cultural, heritage or park setting and a proven track record in business development and income generation.

How to apply:

Please submit the required documents to jobs @ crystalpalaceparktrust .org with the subject ‘Role: Head of Commercial & Visitor Experience

Applications must be received by 2 June 2025 @ 10am

First round interviews will be held w/c 9 June 2025

Second round interviews to be confirmed.

All applicants must submit an Equal Opportunities Form

Crystal Palace Park Trust is an equal opportunities employer. We believe that our staff should represent the communities, organisations, and individuals that we work with and support. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.

We thank all applicants for their interest.

Prospectus is pleased to be partnering with our client to appoint a new Philanthropy Manager. Championing new ideas in contemporary art since 1970, the organisation has presented pioneering exhibitions for half a century from a wide range of emerging practitioners to the most internationally recognised artists of our time. This role is offered on an 8-month contract.  

The Philanthropy Manager will play a key role in developing and delivering individual giving strategies to support the organisation’s core artistic programme strategic initiatives. The role will focus on securing and stewarding mid-to-high level gifts and will cultivate relationships with individual donors and prospects.

The selected candidate could have experience in philanthropy fundraising but may also bring expertise working with the HNWI community from other sectors. You will have excellent written and organisation skills, particularly able to translate complex information into compelling narrative form. You will ideally have some experience too in participating in strategy development as part of a team.  

If you have any disability and would like assistance with completing an application, then please contact Ryan Burdock at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.          

At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon. 

We currently have an exciting opportunity for a Service Manager, based in our North-East region, to oversee our Anti-Trafficking and Modern Slavery Outreach and Accommodation support. This role is to manage and maintain high levels of service delivery. You will directly oversee coordinators. You will work with those Coordinators to ensure that; contractual KPI's are met, service users are supported effectively, staff are developed, and internal processes and procedures are followed to a high standard. The NE Service Manager will be the main point of contact for regional events and responsibilities. Where required, you will also play a role in implementing service and system improvements.

Responsibilities:

Service Management

• Oversight, line management coaching and support of Coordinators including effective supervisions and annual appraisals.

• Ensure all Service Users are being supported effectively and assist Coordinators with problem-solving and managing incidents, safeguarding issues, and complex cases.

• Ensure all staff are supported and managed effectively by their Coordinators, this includes leave, performance, wellbeing, and training.

• Communicate with the Salvation Army Modern Slavery team where necessary.

• Regular visits to all accommodation sites

• Work collaboratively with People and Culture staff to support and manage staff as needed.

• Organise and run the on-call rota for the service.

• Oversee other services or a team in the absence of Coordinator (ie. Holiday or sickness).

Safeguarding

• Ensure your team works proactively and closely with the Safeguarding Lead to keep all Service Users and Staff safe from harm.

• Ensure that the safeguarding policy and reporting system are strictly adhered to.

Health & Safety / Facilites Management

• Ensure lone-working safety procedures are implemented and sustained.

• Understand H&S standards & requirements and ensure they are monitored and maintained.

• To act as office manager for the regional office:

• Work closely and collaboratively with Facilities, LifeSupply, Operations, Devices, and People and Culture on this area.

• To oversee regular health and safety checks, office furniture & supplies and to liaise with finance re suppliers for this building.

• To support and when required facilitate, regional events and training

Assurance & Compliance

• Ensure all KPIs and standards are met and tracked by staff including referrals, exits, RNAs, and accommodation standards.

• Ensure all Weekly Overviews, checklists, audits, and other quality control systems created by the Assurance team are used consistently and processes are adhered to.

• Manage Service User or external complaints with the support of Senior Service manager when necessary.

• Ensure all month-end procedures are followed by staff, and information submitted effectively.

• Manage all performance issues raised by the Assurance team effectively and proactively.

• Ensure the Service is prepared for internal or external inspection & auditing from CQC, The Salvation Army, etc.

Stakeholder Engagement

• Work closely with the Head of Service in developing local partnerships and networks.

• Represent Causeway externally at events.

• Proactively engage in Networks and Forums you are assigned to.

Financial Control

• In collaboration with the Senior Service Manager ensure spending is in line with the MSVCC contract, policy, and budget.

• Communicating with the finance team appropriately with regards to month-end, financial requirements for the service, and problem-solving.

• Sign off expenses and spend in-line with expenses policy.

Training, Learning, & Development

• Support other Services & Innovations e.g. LifeSupply & Bright Future.

• Support the work of the Communication Department as requested.

• Develop and deliver training in conjunction with the People & Culture team.

Organisational Responsibilities

• As the most senior member of staff in the region, be a point of contact for the region and be a representative of Causeway’s values and culture amongst the staff team.

• To take the lead on any new projects that may take place, asked to do so by LM.

• To support any regional events such as staff meetings, training, external events etc.

• Attend relevant team meetings management meetings, and local team meetings.

• To be ‘on-call’, out of hours approximately one week in three/four - managing and accepting referrals and dealing with out-of-hours incidents.

Any other duties that are commensurate with the role

Are you our new Interim Marketing and Brand Manager?
Do you have the passion and ideas to amplify our ambitious plans to improve the lives of everyone affected by ovarian cancer? Could you play a pivotal role in driving forward our brand identity, as well as developing insight-led marketing strategies and campaigns that inspire action and encourage more people than ever to support our work?

We are looking for an Interim Marketing and Brand Manager who will bring their creative flair, marketing experience and leadership skills to our brilliant team of communications experts. This is a great role for you if you have a background in marketing and brand within the charity sector, and are lookjng for the next step in your marketing and communications career with a leading, national charity.

A confident self-starter and people person who loves building relationships across teams, you’ll be brimming with ideas, and have the marketing experience to make them happen so that together with our communities, we achieve a world where everyone survives and lives well with ovarian cancer. With the support of the Head of Digital and Marketing you’ll work across the organisation to ensure that the Target Ovarian Cancer brand is front and centre, develop and deliver marketing and communications strategies, plans and campaigns to achieve the organisation’s business objectives and KPIs, focussed on attracting and engaging more people who want to use our supportive services, campaign for change, partner with us, and donate or fundraise.

We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. It’s an exciting time to be joining Target Ovarian Cancer as we move into our ambitionus new three year plan.

Join us and together we'll fight for a world where everyone with ovarian cancer lives.

The role is a full time, 35 hours per week, one year fixed-term contract position.

We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office in Angel, London when required.

Please submit your application by 26 May 2025.  We will be looking to also schedule interviews week commencing 26 May 2025.  In the event you are invited to interview, you will be given the opportunity to let us know any reasonable adjustments you may require to the interview process.

Target Ovarian Cancer does not hold a sponsorship licence and therefore cannot sponsor any individual to work in the UK.

We want to make our recruitment accessible to all, if there is a way we can support you in your application, please contact us.

We are looking for an Engagement Manager (East of England) to join us on a fixed term contract, for 12-months, to cover maternity leave.

About the role

The key purpose of the Engagement Manager role is to deliver regional Sight Loss Councils across the East of England and to engage with blind and partially sighted people across the region.  We currently have two Sight Loss Councils (SLCs) in this region, so the postholder will be expected to care-take and develop both SLCs, focusing on the retention of the volunteers engaged and making sure the projects and work they are involved in, continue with success. You will also be managing and developing stakeholder relationships across all the areas in which we work including transport and health sectors, as well with local authorities and arts and culture venues in the region.

About you

You will have the passion and ability to use your lived experience or experience to influence change, for the benefit of blind and partially sighted people. As an experienced volunteer manager, you will engage and lead Sight Loss Council members in the implementation of the region’s business plans to bring about change across transport, health and the built environment, as well as areas of local interest such as arts and culture or retail.

You will be a self-starter and work well on your own but will also enjoy being a part of a team of other Engagement Managers across the country, with whom you can learn from, as well as share good practice with.

About us

At Thomas Pocklington Trust, we’re promoting equality and inclusion blind and partially sighted people in every aspect of society. One of our many missions is to establish Sight Loss Councils across the UK, to tackle local issues and work with businesses and service providers to improve the accessibility of their services.

Global Programme Manager (Lebanon)
£52,744 pa plus excellent benefits
London WC1 and home-based
35 hours per week
Permanent Contract

The Programme Manager is an exciting and influential role at RCPCH Global, a specialist unit within the College, in which you will lead the management of our Early Child Development and Disability programme work in Lebanon and the wider Middle East region; you will also be responsible for supporting smaller programme development with our partner, the Paediatric Association of Sierra Leone. Based in our London office, you will oversee the implementation of the programmes, including the delivery of high-quality programme activities.

As Programme Manager, you will monitor and manage all financial and budgetary aspects of the programme in compliance with donor requirements and take the lead on all programme reporting to donors, maintaining and ensuring high-quality programme monitoring and evaluation processes are adhered to. You will also provide strategic/backstopping technical support on Maternal, Newborn and Child Health programme design, budget formulation, financial and activity reporting and M&E with the other members of the Global Team.

Crucially, you will be responsible for liaising with local programme counterparts and stakeholders in the field, which may include regular field visits. You will also take the lead on the recruitment and management of short- and/or long-term programme volunteer clinicians, as well as short-term advisory consultants, for the programme.

You will lead, with the Global Team members, on wider donor liaison, including development of fundraising strategies and target donor institutions, and you will help develop new programme grant agreements, as well as promoting RCPCH Global activities to external stakeholders.

Suitably qualified in international development, public health, international and global health, health systems strengthening and child health, or with equivalent work experience, you should have excellent project/programme management skills and have a background in a relevant international/development management or implementation role. 

With demonstrable experience of designing, initiating and leading complex programme development processes, including with senior government counterparts, local partner organisations and international and multilateral donor agencies, you should have a significant understanding of budget management and financial reporting, including to bilateral and multilateral donors.

Previous experience of successfully managing large complex programmes, including supporting field-programme teams both remotely and in the field, within the international development and/or health sectors is essential, in particular with experience in working with Palestinian communities both in-situ in the West Bank and Gaza, and in other refugee camp environments as well as broader experience of working in developing countries is highly desirable.

Although based in London, this role may include some travel to Lebanon and other countries/regions as required. 

RCPCH Global is a unit within RCPCH which designs and manages a range of international projects and programmes to improve neonatal, child and adolescent health, primarily in sub-Saharan Africa, Asia and the Middle East. Our programmes use teams of skilled clinicians and other health professionals to work with counterparts in targeted low-income countries to train and mentor doctors, nurses and other health workers, as a means of helping to build the capacity and quality of the health systems in those countries. 

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. 

The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.

Closing date: 8 June 2025
Interviews: 16 June 2025

Are you a forward-thinking People Diversity, Inclusion, and Belonging Manager with a passion for working in the arts and culture sector?

I am working exclusively with one of London’s most iconic attractions, which is looking to appoint a permanent People Diversity, Inclusion & Belonging Manager (DI&B), paying £42,000 per annum. My client welcomes over 3 million visitors annually, connecting artists, makers, and thinkers to a wide range of audiences. They host a number of events each year that combine the arts and education worlds. It is an exciting time to join the organisation as it goes into its 25th year as a charity, and they are in the process of rolling out their new people strategy and new learning management system. They currently have around 135 full-time staff and up to 200 casual staff working at any one time.

Located in the heart of London, close to several excellent transport links, restaurants and shops, you will be part of a small but high-achieving people team where you will lead and implement their Diversity, Inclusion, and Belonging (DI&B) roadmap. The role also requires someone with an HR generalist background who can help deliver the wider People Team objectives. The charity offers hybrid working, going into the office 3 days per week.

The key responsibilities of the role include:

• Leading and implementing their DI&B roadmap, ensuring strategic goals are met.
• Working closely with the Head of People to integrate DI&B best practice into policies.
• Establishing a framework for their DI&B values, ensuring they are integrated into all areas of the organisation.
• Supporting the design of their DI&B training programs, including workshops, e-learning modules, and facilitated discussions.
• Supporting the People Team on employee relations cases when required.
• Being a trusted point of contact for HR queries, recruitment, onboarding, performance, and pay.
• Supporting the Head of People to drive initiatives which include wellbeing, employee engagement, retention, and development.

Their employee benefits include:

• 25 days plus Bank Holidays
• 8% employer pension contributions
• Tickets to events and entrance to other London Heritage sites
• Option for salary sacrifice
• Season ticket loan
• Cycle to Work scheme

This is the ideal opportunity for a CIPD-qualified (Level 5) HR professional with a background in both HR and DI&B. You will be the focal point for everything DI&B within the organisation, and the role will allow you to use all your knowledge and expertise to help drive forward DI&B.

My client is looking for a data-driven professional who can build excellent relationships across the organisation, building trust and rapport with diverse groups. The ideal candidate would have a background of working in either the arts and culture or charity sector.

The interview process will consist of two interviews. The first interview will be held on MS Teams, and the second will be held in person at their office.

For more information on this exciting opportunity, please get in touch.

Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. We have an exciting opportunity to join our ambitious Mass participation team as our Individual Giving Manager.  This role plays a vital part in helping Winston’s Wish turn up the dial across our Individual Giving Fundraising. The Individual Giving Manager is responsible for creating, developing and delivering a fundraising plan to grow existing and new support for Winston’s Wish across our online and offline channels. This includes Direct Mails, Regular Giving, our Lottery, Legacies and In Memory giving income streams.

As the driving force behind our individual giving activity, you will help us to engage individuals across the country by bringing them closer to our work, encouraging them to stay longer, give more and become true ambassadors for our vital work with grieving children, young people and families. We’re looking for a highly creative individual who can help us to stay one-step ahead of the curve and excite new and existing audiences to get behind our vision of a society in which every child can get the help they need when someone close to them has died.

MAIN RESPONSIBILITIES

Strategy

• Lead on the development and implementation of our Individual Giving strategy, supported by the Head of Mass Participation and the Director of Fundraising & Marketing.
• Ensure all opportunities and future plans are in line with Winston’s Wish’s over-arching fundraising strategy to meet financial targets, organisational objectives and KPIs.
• Maintain an awareness of philanthropy trends, news, events and legislation in the UK to ensure that Winston’s Wish remains up to date on key changes which are likely to impact on individual giving.

Generating Individual Giving Income

• Lead on and deliver a plan to increase individual giving income from streams including, but not exclusive to, direct mail, regular giving, legacies, in-mem and our charity lottery
• Effective use of KPIs to ensure decisions are driven by evidence and real-time data.
• Continuously analyse our income and supporter data to measure effectiveness of activities and return on investment.
• Work alongside our design agencies and in-house marketing team to develop and manage direct mail campaigns, including segmentation to ensure campaigns will be carefully targeted and designed to maximise income.
• Explore and test new methods for donor recruitment and increasing donations.
• Seek every opportunity to increase awareness of legacy giving to Winston’s Wish and monitor the effectiveness of these activities over time.
• Manage a growing portfolio of legacy enquirers with appropriate contact and timely solicitation of prospective legators including hosting events and tailored stewardship.
• Manage the stewardship and development of our regular giving programme including uplift campaigns and solicitation of new donors to agreed targets.
• Work alongside the wider fundraising team to ensure effective cross-selling of individual giving products and vice-versa identify opportunities to introduce other fundraising products to our individual givers.
• Identify supporters who could provide compelling content which could be used by the wider Fundraising & Marketing team to inspire further support including suggesting key individuals who could feature in online and offline publications.
• Work with the Philanthropy & Partnerships Manager to ensure that potential major donors are identified and included in relevant activities.

Administration

• Diligently maintain records of all interactions with supporters on Salesforce.
• Ensure all activities comply with appropriate legal, regulatory and fundraising good practice and with Winston’s Wish policies and standards.
• Keep a close eye on incoming donations to ensure they are coded correctly and that supporter data is accurately recorded in accordance with GDPR.
• Effective management and control of expenditure across all projects and campaigns in line with agreed expenditure budgets.

All Staff

• Contribute to the vision and mission of Winston's Wish; working with colleagues in all teams to meet the objectives of Winston’s Wish.
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the one-to-one process and participate in training agreed with your line manager.
• Contribute to the wider charity sector and childhood bereavement sector by getting to know those working in the same space and actively contributing to sector-wide events.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.

PERSON SPECIFICATION

Essential

• A sound understanding of the principles of fundraising across individual giving, in-memory fundraising, and legacies.
• Proven track record of preparing successful programmes of activity and business plans to recruit, engage, inspire, and retain supporters in a not-for-profit organisation, or similar transferable experience gained in the commercial sector.
• Specific experience of delivering an individual giving programme.
• Experience of budgets, including planning, forecasting, and analysing performance.
• Experience of high-level use of a customer relationship management system.
• Experience of managing direct mail campaigns.
• Strong organisational skills and keen attention to detail to plan and schedule multiple activities, respond flexibly to opportunities, handle conflicting demands and meet tight deadlines.

Desirable

• Understanding of childhood bereavement.
• Experience of using Salesforce CRM.

Recruitment Timetable

Application deadline: Wednesday 28th May 2025

Interview date: Friday 13th June 2025

Interview location: MS Teams

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

The Head of Operations and Projects will oversee the infrastructure of our charity. This position will involve fostering a motivated and engaged volunteer base, strategic oversight of our BUBR Africa initiative and conducting impact analysis of our activations. The ideal candidate will be passionate about community engagement, skilled in project management and possess a strong analytical mindset.

ABOUT ULI EUROPE

ULI, the Urban Land Institute, is a non-profit research and education organisation focused on the real estate sector with a strong mission, to shape the future of the built environment for transformative impact in communities worldwide. To advance the mission, the members have identified three mission priorities, which are decarbonisation, affordable and adequate housing and educating the next generation of real estate leaders.

Founded in 1936, we now have over 48,000 members worldwide, representing the entire spectrum of land use and real estate development disciplines working in private and public sectors.

In Europe we have c. 5,500 members. We have a particularly strong presence in the major European real estate markets with National Councils in 15 countries across Europe, including e.g., France, Germany, Spain, and United Kingdom.  ULI’s main revenue sources come from individual and corporate membership, in addition to corporate sponsorship for a wide range of activities ULI delivers, including events, research and mission driven programmes such as C Change or UrbanPlan.  To advance its mission priorities, ULI is aiming to diversify and grow its funding sources and especially focus on philanthropic donations from individuals, corporates and foundations, in addition to grants from other local and European institutions. 

ULI Europe requires an experienced, highly-organised individual to work closely with the CEO of ULI Europe, Chair of the ULI Charitable Trust, Chief (Philanthropic) Fundraising Officer and VP of Business Development and Membership to administer and support the growth of ULI’s philanthropic fundraising work in Europe.

POSITION SUMMARY

The Senior Manager of Philanthropic Fundraising will serve as the cornerstone of administrative support for ULI’s philanthropic fundraising initiatives in Europe.

 The role will report to the Vice President, Business Development & Membership on a day-to-day basis and work closely with the Chair of the ULI Charitable Trust and CEO ULI Europe. The role will have a functional reporting line to the Chief (Philanthropic) Fundraising Officer.

This position requires excellent organisational, administrative, and stakeholder management skills, particularly within the charity or philanthropic sector.

SPECIFIC RESPONSIBILITIES

• Provide administrative and management support to the philanthropic fundraising initiatives of the ULI Charitable Trust (and the CT Board of Trustees / ULIF Europe Committee) and ULI Europe, including fundraising campaigns, donation tracking, gift processing, and donor stewardship in cooperation with the ULI Finance team in the US. 
• Oversee and coordinate design and development of marketing collateral, presentations supporting fundraising campaigns, in collaboration with the ULI Europe Marketing and Communications team.
• Collaborate closely with the ULI Europe Business Development and Membership team, ULI’s country directors, and the governance director to support the planning and implementation of the European philanthropic fundraising strategy set by the CT Board of Trustees / ULIF Europe Committee.
• Coordinate and maintain relationships with individual and institutional donors,, in close collaboration with the corporate accounts team, CEO, ULI Europe and the Chair of the Charitable Trust / Chair of the ULIF Europe Committee;
• Work in close collaboration with Research & Advisory Services and ESG Programmes colleagues, to identify and research (third party) philanthropic funding and grant opportunities and assist in the preparation of applications for philanthropic funding from (third party) foundations and government agencies;
• Coordination of proposal writing for potential foundation funding, in close collaboration with the research, marketing communications and legal and compliance teams.
• Develop and manage internal processes for grant compliance, application tracking, reporting, and gift acknowledgement for ULI Europe.

EXPERIENCE & SKILLS

• Experience working in an operations, administration, or governance role within a UK or European charity, charitable trust, or foundation.
• Experience working in an international business environment.
• Strong communication and interpersonal skills. 
• Excellent attention to detail.
• Excellent communication and coordination skills.
• A track record of managing transactions or projects that required multi-tasking and meeting deadlines
• A quick learner who is able to adapt easily

Desirable: 

• Familiarity with UK or EU charitable compliance and reporting standards.
• Experience coordinating funding proposals or donor-facing reports.
• Proficiency in one other European language preferred.
• Real estate background desired, but not essential.
• Occasional international travel required.

EDUCATION

• Bachelor or Master’s degree in a relevant field or similar experience.

Legacy Marketing and In Memory Manager

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

The Legacy Marketing and In Memory Manager is an exciting new role at MDUK, that will sit within the Individual Giving and Legacy Marketing team. You will be responsible for delivering the legacy marketing programme as well as excellent stewardship of Legacy and In Memory supporters. This role will help raise vital income to fund MDUK’s care, support and advocacy services and fund ground-breaking research into treatments for muscle wasting conditions.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Please download the job description to see full role responsibilities.

Head of Customer Services

Hours: 37 hours a week

Salary: £44,100 per annum

Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base - as well as the option for homeworking on occasions

Closing Date: Monday 19th May, midday

Are you a passionate leader with a flair for driving change?

We’re looking for an inspiring and experienced Head of Customer Services to lead a culture shift across Age UK West Sussex, Brighton & Hove. This brand-new role is your chance to shape and deliver our first customer-focused workplan, embedding outstanding customer service across all touchpoints. If you're someone who is energised by change, understands the power of great customer experience, and can bring teams with you - this could be the role for you.

We want to be the go-to charity for people as they age - and for their families and carers too. Whilst we’re proud of what we do and the difference we make, we know we can’t stand still. With an ageing population and stretched resources everywhere, we need smarter, more joined-up ways of working that enables the reach to be further and the impact to be greater.

You’ll spend time in our services and buildings to really understand how we operate, and you’ll need to work closely with staff and volunteers to embed a more consistent approach to customer service; one that is person-centred, informed by data and using the best tech and digital solutions. In return, we offer a chance to make a lasting impact in a visible and vital new role for us. This position involves travel across our sites, therefore a driving licence and access to your own car will help you hit the ground running.

What You’ll Do

· Design and deliver a consistent customer journey that spans all our services

· Pioneer a customer-first culture and demonstrate exemplary leadership

· Harness tech and innovation to improve processes

· Champion our new membership programme, launched April 2025

What You’ll Bring

· A proven track record in customer service, transformation and culture change

· Sharp strategic thinking, plus confidence working with data, compliance and KPIs

· Great people skills, you must be able to lead, coach, train and bring others with you

· A passion for inclusion and for building solutions that meet real-world needs

What We’ll Offer

· An opportunity to create lasting impact across a well-loved and ambitious organisation

· A vibrant, values-driven culture where your voice matters

· A flexible, supportive team with big plans and a collaborative mindset

· Condensed hours may be considered after six months (note: job share not available)

Benefits

We value our team and offer a brilliant benefits package, including:

· Flexible working options

· Ongoing professional development

· 28 days annual leave + bank holidays (pro rata for part-time roles)

· Blue Light Card eligibility

· BUPA Employee Assistance Programme (EAP)

· 4% auto-enrolment pension with life assurance

· Cycle to Work Scheme

· Electric Vehicle Scheme

How to Apply

To apply, please read the full Job Description and get to know us at our website. Then, submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We love innovation (yes, we use AI too!), but most of all, we want to hear your voice.  

For any questions, please let us know and Jo Clarke will be happy to contct you. 

Please note applications without a cover letter will not be shortlisted. 

Alternatively you can download our application form from our website.

If you're shortlisted, we’ll carry out DBS and reference checks before appointment.

If you need support with your application please do let us know.

About AUKWSBH

We are known for our excellent work with older people in the UK. We are an ageing population, and many older people have no one else but us. We are passionate about inspiring and enabling people over 50 to Love Later Life.

We provide various services and activities within the community, helping people, their families and carers by providing opportunities for people to stay independent, have fun, socialise and build friendships. We also deliver some services for people over 18. We offer rewarding roles, flexibility and the chance to be part of an amazing team.

Diversity & Inclusion

We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We want you to feel welcome, respected and able to be your full self—whether you’re applying, volunteering, or working with us.

If you need any adjustments during the recruitment process, just let us know—we’ll make it work for you.

With the end of bear bile farming in Vietnam now within reach, Animals Asia is entering an exciting new phase – expanding sanctuary capacity, entering new markets, and securing long-term care for every rescued bear.

Animals Asia has spent over 25 years working to end cruelty and restore respect for animals across Asia. With teams in Vietnam, China, Hong Kong, the UK, and beyond, they combine advocacy, direct rescue, and sanctuary care to create systemic change. Their mission to end bear bile farming – arguably the world’s cruelest form of animal abuse – is almost complete. In November 2023, they opened their third bear sanctuary which will enable them to bring home every last bear and achieve their founding goal in Vietnam by the end of 2026.

Their global fundraising and communications team is driven, well-structured, and rooted in the charity’s deeply held values. Income has been steadily rising since 2017 and they have the people, plans and investment to maintain this growth.

The Trusts and Foundations function has grown substantially since being unified globally in 2020. Income has more than doubled, donor relationships are well-managed, and new business is actively developed. With a 2024 target of $1.3m and strong pipeline visibility, this role focuses on securing and stewarding 5- and 6-figure multi-year partnerships, with particular scope for growth in the US and unrestricted giving.

This is an excellent opportunity for a skilled fundraiser to join a highly collaborative team and benefit from a structured, mature function where ambitious fundraising is supported and celebrated.

As Trusts and Foundations Manager, you will:

• Manage and grow a global portfolio of 5- and 6-figure funders, including multi-year partnerships
• Develop compelling, tailored funding proposals and impact reports, often for donors with limited direct project access
• Deliver high-quality stewardship, with regular updates and relationship-building through video, email, and occasional travel
• Collaborate with colleagues across the organisation to develop powerful cases for support
• Lead on identifying and cultivating new prospective donors through research, network mapping, and strategy input
• Use CRM systems to manage pipelines and track communications effectively
• Support the Global Director of Partnerships and work closely with a peer Trusts and Foundations Manager
• Contribute to delivering the team’s $1.3m target and future growth ambitions

Ideal skills and experience:

• Proven success securing 5-figure+ grants from global trusts and foundations
• Strong written skills, with experience tailoring proposals to global funders and funder motivations
• A confident relationship-builder, who is able to do so remotely and across time zones and cultures
• Highly self-organised, independent, and comfortable managing deadlines and priorities
• Strong understanding of CRM systems and income tracking
• Familiar with the complexities of fundraising for work in Asia or global programme delivery
• Alignment with the mission and values of Animals Asia; sector experience in animal welfare, conservation, or international development is welcome.

We are looking for an experienced Area Manager to lead and support 13 dedicated shop teams in the South.

In this pivotal role, you will inspire, guide, and empower your shop teams to perform at their best. Through strong leadership and a hands-on approach, you’ll drive commercial success while building teams who are passionate ambassadors for Scope in their local communities.

Permanent - 35 hours per week (Monday - Friday does include quarterly weekend working). Some home working is involved.

The role will be supporting 13 Scope shops in the south. These include: Andover, Aylesbury, Bedminster, Bridport, Calne, Cirencester, Gillingham, Ilfracombe, Leamington Spa, Oxford, Penzance, Ross on Wye and St Albans. 

Overnights stays and travel will be an expected part of the role.

The role

The role is ideal for an experienced Area Manager with a background in fashion and the charity sector, but we also welcome candidates from the retail industry with strong transferable skills as well as a great attitude and willingness to learn:

Key responsibilities of the role will include:

• Maximise sales and effectively manage expenditure to achieve profit targets.
• Oversee shop teams composed of both paid colleagues and volunteers to drive performance.
• Support and deliver key activities from the Retail Strategy and Business Plan.
• Identify and develop the potential of colleagues  across the Area.
• Build effective working relationships and work collaboratively with internal and external stakeholders.
• Positively promote Scope with the public in the local community.

About You

• You will be passionate about retail
• You will have a love of sustainable fashion and bring extensive, multi-site experience managing a large team.
• You will be commercial, resilient, have a can-do attitude and be a great coach and an inspirational leader.  
• You will be a dedicated team player with a strong work ethic, a great attention to detail and solid reporting skills.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people. 

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.  

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 35 days holiday plus bank holidays
• Flexible working (where we can)
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information go to our website.

How to apply

Click the apply button to create an account and complete your application form.

Closing date for applications: 11:59pm GMT on Wednesday 21 May 2025.