Jobs in ware

Partnerships Manager

Location: Fully Remote

Salary: £27,992 per annum

Vacancy Type: Permanent, Full Time

Closing Date: 24th September 2025

We have an exciting opportunity for a Partnerships Manager to join our team and grow income from high-net-worth individuals and corporate supporters. You will identify, engage, and steward prospects to secure funding, while developing and implementing long-term relationship and stewardship plans.

You’ll be joining a passionate, fun, and target-driven team in a motivating environment, with the chance to make a real impact on the services we provide.

Key responsibilities include:

• Researching and identifying potential major donors, determining appropriate stewardship pathways, and involving Trustees or staff as needed.
• Implementing stewardship plans for major donors to secure five-figure gifts and above.
• Developing and supporting external fundraising committees to raise funds for local Forward Trust services.
• Researching and approaching potential corporate supporters, cultivating relationships, and securing funding.
• Collaborating across the organisation to develop engagement packages, partnership proposals, and progress reports.
• Managing the Fundraising Officer, providing support, motivation, and guidance.
• Representing Forward Trust at meetings, networking events, and conferences.
• Supporting the Head of Fundraising to develop strategies to maximise income from high-net-worth individuals and corporates.
• Ensuring data in the CRM is accurate, compliant with GDPR, and used effectively to inform fundraising activities.
• Managing and reporting on income and expenditure budgets, liaising with Finance, and contributing to reports for Senior Management and Trustees.
• Collaborating with other fundraising team members and participating in team meetings, supervision, and training.

What We’re Looking For

Essential Skills & Experience:

• Proven track record of major donor fundraising, securing five-figure sums and managing effective stewardship pathways.
• Proven experience in identifying, managing, and growing corporate supporter accounts of at least five figures.
• Experience managing at least one member of staff.
• Skilled at managing high-level relationships internally (Trustees) and externally (high-net-worth individuals).
• Experience managing budgets related to your area of work.
• Proficient in using a CRM or other database to manage contacts.
• Understanding of GDPR principles and their impact on fundraising.
• Excellent verbal and written communication skills, with the ability to explain complex issues clearly and compellingly.
• Strong attention to detail and ability to understand departmental income and expenditure projections.
• Willingness to attend fundraising events, which may be out-of-hours or away from home.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often-interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.

Care Support Worker – Children with Epilepsy and Complex Needs 

Location: Much Hadham, Hertfordshire
Salary: £25,066 – £26,632 per annum (pro rata for part-time)
 
More than a job. A chance to be part of a child’s journey, helping them thrive in a safe, caring, and joyful environment.
 
About St Elizabeth’s Centre

St Elizabeth’s is a vibrant, values-led charity set in 60 acres of Hertfordshire countryside, supporting children, young people, and adults with complex needs including epilepsy and learning disabilities.
 
Our unique site includes a school, college, supported living for adults, children’s homes, and on-site therapies — all working together to create a safe, joyful and aspirational environment where every person is supported to live life to the full.
 
Whether it’s helping someone bake their first cake, swim their first length, or make their first friend, we celebrate every achievement — big or small.
 
About the Role

Are you a kind, patient, person and passionate about making a real difference in children’s lives? We’re looking for a dedicated Care and Support Workers to join our close-knit team supporting children with epilepsy and complex medical and developmental needs.
 
As a Care Support Worker, you’ll play a key role in empowering individuals across both our Children’s Homes (ages 5–19). You’ll build strong, respectful relationships and provide high-quality, person-centred support that helps people grow in confidence, develop skills, and discover joy in everyday experiences.
 
What you’ll do

• Support individuals in their personal care, wellbeing and day-to-day routines
• Encourage participation in daily life, education, community activities and fun experiences like swimming, shopping, baking, cinema trips and day outings
• Supporting children in school, play, and therapy activities, recording progress and achievements in line with care and safeguarding requirements.
• Work flexibly as part of a wider team including education staff, therapists, nurses and families
• Follow clear support plans and behaviour support strategies to promote safety and dignity at all times

 
What we’re looking for

• This is a rewarding opportunity for someone who is compassionate, committed, and ready to make a real difference.
• Someone with a genuine love for working with children.
• Calm, observant, and reliable – especially in high-pressure or emergency situations.
• Experience with epilepsy, learning disabilities, or complex needs is a plus (but full training will be provided).
• A great communicator who’s confident working with families and professionals.
• Flexibility to work mixed shifts (7am – 2:30pm/ 2:30pm – 9:45pm) and weekends.

 
Training and Support

Don’t worry if you don’t have experience in every area – we provide:

• Full induction and ongoing training with our knowledgeable Learning and Development Trainers, Nursing team and other professionals from across the service (including epilepsy awareness and emergency protocols) All completed in our dedicated Learning Zone!
• Opportunities for career progression into senior roles and recognised care qualifications (e.g. RQF Level 3 in Residential Childcare)
• A supportive and welcoming team environment

 
What we offer

We want you to feel your best so you can give your best. In return for your hard work, we offer:

• Full-time and part-time roles available
• Shift patterns: early (7:00am–2:30pm) and late (2:15pm–9:45pm)
• 25 days’ holiday bank holidays
• 20% uplift for weekend overtime
• Fully funded Diploma in Residential Childcare
• Free on-site parking and DBS
• Subsidised staff transport from Harlow, Bishop’s Stortford, Sawbridgeworth and Stanstead Abbotts
• Blue Light Card discounts and discounted gym membership at Manor of Groves
• Employee Assistance Programme and wellbeing platform

 
Important Information

Please note that our location is not on a public transport route, so access to your own vehicle or reliable transport is essential when working outside of the set shift patterns.
 
Apply Now

Visit our website to apply. Interviews are held on a rolling basis, so apply early to avoid missing out.
 
For questions, adjustments or access needs during the process, please contact us.
 
Inclusion & Safeguarding

We are proud to be a Disability Confident Employer and Investor in People. St Elizabeth’s is committed to creating an inclusive, welcoming and safe environment for all.
 
All roles are subject to an enhanced DBS check and satisfactory references. This role involves regulated activity; applying if barred from such activity is a criminal offence.
 
Live life to the full. Help others do the same.

Join us at St Elizabeth’s.
 
#INDCSW
 
REF-223 798

Job Title: Known internally as Relationship Manager (South Coast)

Location: Home-based covering South Coast of England. This role covers Hampshire, Sussex, Surrey or Dorset. Candidates must live in one of these counties to be located in close proximity to our supporters. Applications from those due to move in the region will be consider - please make this clear within your application

Additional requirement: Access to a car and the ability to drive is required as the role requires frequent travel across the region to attend meetings, events and training

Hours: 35 hrs per week                                    

Contract type: Permanent

Salary: £34,616 per annum

 

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone with a successful track record of building strong internal and external relationships and generating income ideally from community and corporate opportunities
• Someone who can create and deliver strong stewardship plans to maximise income and retain our supporters
• Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers
• Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment

What we offer: 

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26thDecember, and 1st January or any substitute bank holidays for these dates) for other dates off. 
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants. 
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave. 
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities. 
• Health Cashback Plan: access a health cashback plan to cover medical expenses. 
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms. 
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. 

How to apply: 

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

Key dates:  

Applications by the end of 21st September. 1st interviews held online on 24th and 26th September, and 2nd interviews held face to face in Teenage Cancer Trust head office in London on 2nd October.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.  

Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick yes on the application form.

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please get in touch with the HR Team.

About The Role
Closing Date: 19th September 2025 
Interview Date: 8th & 10th Oct 2025 
About the opportunity 
Are you passionate about breaking down barriers to clear and accessible information for all? Can you produce content in various alternative formats that deliver a meaningful impact on people affected by dementia? Are you skilled at adapting complex and technical information to make it clear and engaging? 
We are recruiting a Senior Content Editor (Accessibility) to join us full-time, working 35 hours per week on a permanent contract. 
This is a hugely exciting time to work for the UK’s leading dementia charity. Our content reaches hundreds of thousands of people affected by dementia. Our practical advice helps users feel less isolated and make informed life decisions. It connects them to support that can make a huge difference to those living with dementia and their families and carers. 
At the heart of our ambition is creating inclusive information to offer a better future. We are always looking to improve what we do and how we do it. Can you bring content expertise to help us reach wider audiences, especially those who find it harder to access information and support? You’ll create content for a variety of audiences in different formats, such as Easy Read and translations and across print and online channels, including audio.  
In this role, you will work with the Publishing and Editorial Manager and our Content and Digital teams to deliver meaningful impact on the lives of people affected by dementia. We are part of the Income & Engagement directorate, focused on establishing the urgency of quality care and support for people with dementia and driving the engagement to resolve this. You’ll need to be an effective collaborator and strategic thinker. 
This is a homeworking role, and you will be required to regularly travel to London to attend internal meetings. You must reside in the UK and have the correct right-to-work documents to work in the UK. 
About you 
This role provides a great opportunity to showcase your writing, editing and content expertise. You’ll provide insight into specific accessible needs and be focused on finding the right solutions for different situations. You’ll have the opportunity to work on a variety of interesting and vital programmes of work that provide help and hope for everyone affected by dementia. 

- You’re a strategic and creative professional who can communicate confidently and engagingly.
- You will have excellent writing and editing skills.
- You’re a natural collaborator and be curious, and highly motivated about ending the devastation caused by dementia. 
- You will build and develop meaningful relationships with a wide range of individuals and communities. You will play a vital role in helping us build trust and broaden our reach. 
- Managing one line report, you’ll also contribute to the success of the Publishing team, helping support our aims and priorities.
- You’ll role model a culture of continuous improvement, streamlining processes and driving efficiency and excellence. 

What you’ll focus on: 

- Produce clear and accessible high-quality content on all aspects of dementia. 
- Manage and develop our portfolio of alternative formats across print and online channels, including the growth of our audio offer.  

- Building networks to help increase access to information and support for more people and communities affected by dementia. Sharing expertise and insight to promote best practice on accessible content. 

- Played a key role in the Publishing team as a line manager and supported the Publishing and Editorial manager in driving success.

Race Equity Manager
Reference: SEP20250150
Location: Flexible in UK
Contract: 10-month Fixed-Term Contract
Hours: Full-Time, 37.5 hours per week
Salary: £33,027.00 - £35,259.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

This is a key role working alongside our Senior Programme Manager and Senior Race Equity Specialist to shape our ways of working, to enable more and more ethnic diverse people to act for nature.

You will have 2 main areas of responsibility:

1. Supporting senior leaders, Achieving Race Equity taskforce members and the programme team, including coordinating tailored guidance, projects, activities and events, that drive and embed race equity initiatives across the RSPB. This will mean working closely with other parts of the organisation to understand their needs and skills gaps and developing solutions together that meet those needs. This role will act as the first point of contact for all matters concerning support for the taskforce
2. Lead on a ‘Principle Workstream’ within the Achieving Race Equity Programme and take responsibility for ensuring that projects and initiatives within key areas meet the objectives and are coordinated effectively.

This role will play an active role in communicating and engaging with stakeholders and senior management at different levels.

Essential skills, knowledge and experience:

• Demonstrated experience in driving coordinating and synchronising anti-racist/EDI change and trauma informed wellbeing initiatives with dispersed teams, in complex settings. This should include training and facilitation skills with the ability to inspire, motivate, and influence at all levels of the organisation.
• Deep understanding of achieving race equity, intersectionality, and the impact of discrimination in the workplace. Familiarity with the Equality Act 2010 and best practices in race equity work, preferably within the conservation or related sector.
• Proven track record in coordinating multiple projects, activities, and events, managing resources, including financial, logistical support for group operations such as travel and accommodation, while delivering clear, engaging communications.
• Strong experience in creating accessible content across various formats (written, visual, digital) that engages diverse audiences around race equity issues with the ability to move people to action.
• Experience in working with and influencing senior stakeholders and effectively communicating change across the organisation.
• Proficiency in Microsoft Teams, Outlook, SharePoint, and other digital communication and project management tools. Strong IT skills with the willingness to learn and adopt new technologies as required.
• Ability to work collaboratively as part of a team, build trust, and foster strong relationships across diverse groups.
• Experience of engaging with ethnically diverse groups and co-producing solutions in a workplace or voluntary setting.

Desirable skills, knowledge and experience:

• Experience in a managerial role within an EDI or race equity framework.
• Experience of working within the conservation sector or a similar field, responding to race equity challenges.
• Demonstrated success in co-developing and implementing internal communications strategies that resonate with large, diverse audiences.
• Prior experience supporting senior leaders, taskforce or similar group in embedding inclusive practices.

Additional information

• The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Friday 26th September 2025
We are looking to conduct interviews for this position from the 15th of October 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licensed sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

To apply for this position you will be asked to provide a copy of your CV and complete an application including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

About us

We are a collaborative, UK based network bringing our 30+ years of experience working on the HIV response to the broader global health space. We contribute to a global movement of actors seeking to challenge the systemic causes of health inequity to end AIDS and ensure all people can realise their right to health and wellbeing. We give decision-makers the proof – and the push – they need to make informed and just decisions to help improve the lives of the millions of people around the world needing access to treatment, prevention, care and support services for HIV and other health conditions.

About the role

This is a newly created role to provide extra capacity within the finance function at STOPAIDS. We are looking for someone with previous finance experience, ideally within a charity. The Finance Administrator is responsible for supporting the maintenance of financial and administrative services working closely with the Finance Manager to meet legislative and policy requirements and to support the operations of STOPAIDS. These duties include but are not limited to Xero Accounts functions, assisting with payroll and processing invoices and financial transactions.

STOPAIDS is a fully remote organisation, so the postholder would be working from home, but the team is very connected and collaborative, so there will be plenty of contact and support.

Hours: Part-time, one day or 2 half days per week (0.25 FTE).

Location: Home based in the UK. Occasional attendance at all staff meetings in London (normally 4 days annually).

Benefits of working at STOPAIDS

We offer several benefits including:

• We operate a shorter working week with no salary reductions. For this role, this equates to 1 day per week or two half days. This time needs to be worked between Monday and Thursday.
• We operate a home-based working policy, including a home working set up allowance and monthly working from home allowance.
• Flexible working, including non-standard working hours.
• A group stakeholder pension scheme with 6% employer contributions (after qualifying probationary period).
• 20 days' annual leave per year (excluding bank holidays), plus 1 day for every year of service (pro rata).
• Enhanced maternity and paternity pay for employees with 1 years’ service or more.

For further information and to apply, please visit our website.

Closing date: 10.00am on 27th September 2025.

Interviews will be held on 30th September and 1st October 2025.

People living with or affected by HIV, from Black, Asian or minority ethnic (BAME) backgrounds or from other minority groups are particularly encouraged to apply and/or contact us regarding any queries about the role.

STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age.

Shape the future of the voice of the rare condition community.

Genetic Alliance UK is looking for an exceptional Director of Engagement and Impact to transform how we connect with our 220+ member organisations, communicate our mission, and foster a thriving, supportive team culture.

If you’re a strategic leader with a gift for building relationships, crafting compelling messages, and creating positive change, this is your opportunity to make a lasting difference for the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. 

Director of Engagement and Impact
Salary: £55,167 – £63,654 (with new starters usually starting at the lower end of the range)
Location: Home-based, UK (occasional travel required)
Contract: Permanent, full-time (35 hours per week) with applications for up to 28 hours per week considered.
Closing date: 09:00 on Monday 22 Sept 2025 

About Genetic Alliance UK
Genetic Alliance UK is the national charity working to improve the lives of the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. We are an alliance of over 220 charities and support groups, bringing together patient voices to campaign for timely diagnosis, better care, and improved access to treatments. We host Rare Disease UK and SWAN UK, and lead national activity for Rare Disease Day.

About the role
This is a new senior leadership position designed to strengthen our membership engagement, amplify our communications impact, and support a positive, collaborative working culture.

As part of our Senior Management Team, you will:

• Lead and develop our approach to engaging and supporting our diverse membership.

• Provide strategic oversight for all communications, ensuring our messages are clear, consistent and impactful across multiple audiences.

• Champion and embed systems for staff performance, development and wellbeing, ensuring our culture is inclusive, supportive, and sustainable.

You will oversee the Head of Membership and Communications, the Communications and Engagement Manager (SWAN UK), and two new posts (Communications Officer and Project Support Officer). You will also provide operational oversight of SWAN UK, and work closely with the Policy, Public Affairs and Research teams to maximise impact.

About you
We are looking for a strategic leader who combines a talent for building relationships with outstanding communication skills. You will bring experience of leading teams, delivering organisational change, and working effectively with diverse stakeholders. You will be comfortable navigating the needs of a membership organisation, and passionate about making a tangible difference for people living with rare conditions.

What we offer

• Generous pension (5% employer, 3% employee)

• 25 days annual leave plus bank holidays and full office closure over Christmas/New Year

• Flexible, home-based working with occasional UK travel. 

• The opportunity to lead work that has a direct and lasting impact for people affected by rare conditions

Job type: 12-month fixed term contract (MAT cover)

Location: Banbury, London, Cardiff, or Belfast – you will be contractually based in the office nearest to you with hybrid working.

Hybrid working: You will be able to work from home and come into the office to collaborate with your team(s) when required. We have flexible core hours, and we don’t believe in a culture of presenteeism. We will discuss what is important to you during the recruitment process.

Salary & Benefits: £50,000 + 10% pension, 25 days annual leave + bank holidays, 35 hour working week, up to 13 flexi-days, private medical insurance, life assurance, and much more!

Closing date: Wednesday 17 September at 09:00 BST. WRAP reserves the right to close this role early in the event of a large volume of applications.

Who are we?

WRAP is a global environmental action NGO championing the shift towards a circular economy, fundamentally reshaping how we produce, consume, and manage resources. Our vision is a world transformed, in which Circular Living is commonplace. Where the systems that provide our everyday goods contribute to the world's prosperity and sustainability instead of reducing it.

WRAP is driving Circular Living through four key areas: accelerating the circular economy, future-proofing food, preventing problem plastics and transforming textiles. We catalyse action from policy makers, businesses, NGOs and citizens to make it happen.

We have offices in the UK, USA and Australia, and live projects in over 30 countries.

Join us at WRAP and you'll drive important change to make Circular Living the norm.

The role

As our Strategic Engagement Manager (Fundraising) you will have a core focus to secure new and additional funding streams from Trusts, Foundations and Multi-laterals, you’ll have the ability to put your initiative, organisational skills, and aspirational mindset to the test. This will be a genuine opportunity to make a huge impact and work with considerable freedom to initiate, develop and execute fundraising plans, and collaborate extensively with colleagues, subject matter experts, and external partners. You will act as a broker of ideas, proposals, relationships, and opportunities that further the growth and income targets of WRAP or contribute more directly to the delivery of strategically desirable projects in the UK and internationally.

Who are we looking for?

We’re looking for someone with the capability to identify opportunities to grow revenue streams from Trusts, Foundations, and Multi-laterals, but also the strategic and commercial mindset to convert and maximise these. You’ll be an experienced fundraising professional from within the non-profit/charity sector, but a sustainability sector background is not as important as the qualities we’re keenly looking for, which include:

• Experience of working within a charitable fundraising environment, working with philanthropic trusts, foundations, multi-lateral organisations and other funders.
• Evidence of successfully identifying, researching, and approaching potential funders, delivering compelling pitches and proposals, and securing income.
• Effective and efficient communicator, with the ability to translate scientific information into engaging and impactful presentations.
• Collaborative and patient in building relationships and working with colleagues and partners to a specified outcome
•  Positive mindset and the ability to identify, generate and develop opportunities and lead programmes of work

Ready to lead the way to circular living?

If you think you have what it takes but your experience looks different to what is advertised, please still apply. We welcome applications from everyone regardless of your age, race, gender, neurodiversity, ability, beliefs, sexuality, or personal preferences.

We want to help you be your best, so please contact us if you require any assistance or adjustments during the recruitment process.

Find out more about life at WRAP here.

About Us

Animal Welfare Investigations Project (AWIP) is embarking on an ambitious five-year strategy to become a membership-first organisation, empowering thousands of animal advocates to join us in protecting animals from harm. 

As part of this transformation, we’re seeking a compassionate, organised, and proactive Membership Services Officer to be the first point of contact for our members and supporters, ensuring every interaction is warm, helpful, and leaves people feeling valued.

About the Role

This is a key supporter-facing role where you will:

• Be the friendly first point of contact for members and prospective members via phone, email, and other channels.

• Handle inbound and outbound calls, including proactively reaching out to members to address cancellations, encourage upgrades, or convert cash supporters into ongoing members.

• Maintain accurate supporter data, preferences, and interactions in Salesforce CRM.

• Collaborate with our Digital Marketing Officer, Data & CRM Officer, and Gifts in Wills Officer to nurture relationships and move supporters through their journey, ensuring that every member feels appreciated and connected to our mission.

• Support the Marketing and Communications team with occasional wider projects, such as campaigns, virtual or in-person events, or member engagement initiatives.

About You

We’re looking for someone who is:

• Compassionate and member-focused, with a genuine desire to make every interaction count.

• Highly organised and detail-oriented, able to manage multiple tasks and maintain accurate records.

• Confident and professional on the phone and in written communication.

• Comfortable with outbound calling — experience in telephone fundraising or supporter upgrade calling is desirable.

• Able to work both independently and as part of a team.

• Comfortable with technology, ideally with some experience using CRMs (Salesforce experience is a bonus).

• Experienced in supporter care, customer service, or a similar role (desirable but not essential).

• Aligned with AWIP’s mission, with a strong commitment to animal welfare and, ideally, a cruelty-free lifestyle.

• Able to maintain strict confidentiality at all times.

Key Details

• Hours: 16 hours per week, Monday–Thursday, 10:00 AM – 2:00 PM

• Salary: £11,885.71 pro-rata (£26,000 FTE)

• Contract: 12-month fixed-term contract, with potential for a permanent role

• Location: Remote (must be based in the UK)

• Additional hours: May be available for outbound campaigns, depending on business needs

What We Offer

• The opportunity to be part of a growing, mission-driven organisation making a global impact for animals.

• A supportive, values-driven team environment.

• Training and development opportunities.

• Fully remote working environment.

About the Role

We are looking for a proactive and highly dedicated Customer Success Manager to become a trusted partner to our charity clients. This role is crucial to the success of our clients, combining strategic account management for all dedicated clients and hands-on project management and campaign build for managed services clients.

You will be responsible for nurturing strong, long-term relationships, ensuring our clients achieve their fundraising goals and realise maximum value from our platform and services. You will also be the main driver of renewals, keeping churn at a minimum and working with the Head of Partnerships and Head of Commercial Strategy to increase lifetime value alongside identifying and executing up-sell and cross-sell opportunities.

Key Responsibilities

Client Relationship & Account Management:

• Build and nurture strong relationships with key stakeholders at non-profit organisations, deeply understanding their digital fundraising goals and aligning our solutions with their strategic objectives.

• Work closely with the Growth team to deliver smooth and effective handover milestones, ensuring ongoing client confidence.

• Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback, and platform updates.

• Proactively manage client health scores through our CRM  to help identify opportunities to increase client’s value and reduce churn.

• Explore different ways in which clients may benefit from additional use of the platform and managed services.

Project Management & Campaign Delivery:

• Lead project management and campaign build within the Social Sync platform for all your dedicated managed services clients.

• Ensure client satisfaction by keeping internal teams well-briefed to successfully deliver agreed client requirements to a high standard and on time.

• Collaborate cross-functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.

• Do everything within our control to optimise campaign performance, working closely with specialist functions to execute timely optimisations to overcome challenges and realise performance potential. 

Onboarding and Adoption:

• Deliver a quick "Time to first value" through proactive account management, particularly during a client's initial days or weeks.

• Offer personalised assistance and ensure access to and use of onboarding resources to accelerate non-profits's time to first value.

• Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.

Success Planning and Outcomes:

• Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.

• Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and services.

• Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Managed Service teams to drive enhancements that meet client needs.

• Identify potential risks and opportunities for upsell and cross-sell, working closely with internal teams and senior leadership to address concerns and explore growth possibilities.

Renewal & Lifetime Value:

• Lead on the renewal process for all your dedicated charity clients, proactively managing conversations to keep churn at a minimum.

• Managing deal lifecycle and sales process in our CRM working towards individual assigned revenue targets.

• Work with the Head of Partnerships and Head of Commercial Strategy to develop and execute plans that increase customer lifetime value.

MDXSU is a powerful student-led charity committed to ensuring that Middlesex University students have the best possible university experience. We are proud of our history as the home of the modern students' union, with our roots tracing back to the students of Hornsey College of Art who pioneered the students’ union as we know it today. Over the past two years, we've shaken off the effects of lockdown to put the heart and art back into who we are, rediscovering our fun, creative, and dynamic spirit. We've revolutionised our ways of working and put students at the heart of everything we do. This dedication to excellence led to our nomination for Students' Union of the Year in the 2025 WhatUni Student Choice Awards.

We're now entering a new phase, collaborating with Middlesex University and sister unions to champion a new era of modern students’ unionism and strengthen the broader student movement. We are seeking a new CEO to lead this charge, advocating for student leadership, innovating our practices, supporting our staff, and continuing our strong partnership with the university.
 

About the Role
As the Chief Executive Officer, you will provide strategic leadership and ensure effective governance for MDXSU. You will empower and support our elected student officers and build strong relationships across the Middlesex community and beyond. You will also be responsible for the union's financial performance, legal compliance, and reputation.

This is a unique opportunity to join a union with the foundations in place to go from good to great. The successful candidate will have a deep understanding and belief in student leadership and social justice, along with a proven track record of developing and delivering high-quality organisational strategies. 

What We're Looking For
The ideal candidate will have significant management experience at a senior level within a students' union or similar organisation, with a strong track record of developing and delivering organisational strategies. You should also be committed to fostering an inclusive and welcoming environment by actively breaking down barriers to engagement for different communities.

Essential Experience & Skills

• Significant senior-level management experience with strategic responsibility across multiple functions
• Demonstrable experience embedding student or member voice throughout an organisation's strategic planning and operations
• Experience in sound operational management, including effective financial control and oversight of HR
• A deep understanding and commitment to student leadership and social justice
• Proven ability to lead and motivate diverse teams to achieve high performance
• Strong political acumen with an understanding of key issues affecting students and Students' Unions

An award winning employee experience

• At least 39 days' annual leave each year, including MDX-wide seasonal closure
• Exceptional development opportunities, including access to accredited University qualifications following successful probation, with paid study leave
• Enhanced parental leave
• Paid volunteer days and wellbeing days
• Cycle to work scheme
• Employee assistance programme
• Access to a range of competitive discounts - on and off campus
• Max Flex working – a fully flexible working culture with core hours to be worked across 8-8, Mon-Sun as works for you and MDXSU, with significant flexibility of where and when you work during University vacation weeks
• Discounted access to MDX Gym and swimming facilities in the local area

We are committed to equity, diversity, and liberation. If you believe in the transformative power of comprehensive higher education and are ready to lead with collaboration and empowerment, we encourage you to apply.

How to apply
Apply with your CV and a personal statement of no more than 2 pages that demonstrates how you meet the requirements set out in the About You section of the recruitment pack through our recruitment portal, by 10am on Tuesday 16 September 2025.

Dates for your diary
First round interviews (online): Wednesday 24 September 2025
Final interviews (in person): Monday 6 October 2025

Location: This role is home based. It will also require occasional travel for meetings and events

Hours: 4 days per week (28 hours)

Flexible working: Flexible working applications are welcome.

Reports to: Deputy CEO

Salary: Level 5. £28,500 per annum. £22,800 pro rata

Pension: Stakeholder pension scheme available

We are receiving a very high amount of applications for this role and may need to close this vacancy early, so please apply as soon as possible.

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Are you passionate about shaping learning experiences that inspire creativity and drive professional growth? Artswork is seeking a dedicated Learning Content Creator to join our dynamic Professional Development team. In this home-based role, you’ll design and produce high-quality digital and media resources – guides, eLearning modules, toolkits, and more – that support diverse learners across the UK’s youth and creative sectors and beyond. You’ll collaborate closely with the team, translating complex topics into accessible, engaging materials that champion inclusion, creativity, and best practice. 

If you’re a detail-orientated, creative thinker with strong visual communication skills, recent experience with digital content tools, and a genuine commitment making learning accessible for all, we want to hear from you. Join us and help empower individuals and organisations to unlock their potential through innovative, impactful learning. Flexible working arrangements and a supportive, inclusive environment await you at Artswork. 

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Main Responsibilites:

Content Development & Design 

• Create high-quality digital and media learning materials, including guides, toolkits, presentations, eLearning modules and video resources tailored for creative professionals
• Translate complex topics into accessible, innovative and impactful learning content that supports a variety of professional development pathways and diverse audiences
• Use authoring tools (such as Articulate, Vyond, Canva, Thinkific etc.) to create interactive and visually engaging learning experiences, incorporating video, audio, and creative media
• Champion inclusion by ensuring all content reflects Artswork’s commitment to and standards of access, diversity, equality, inclusion and cultural relevance
• Upload, organise, and update course content on our Learning Management System (LMS), ensuring resources are accessible, easy to navigate and up to date
• Utilise insights from post-training assessments, platform engagement metrics, and qualitative feedback to refine and enhance learning materials and evolve our offer 

 Collaboration & Team working 

• Work in collaboration with the Learning Development Manager, Professional Development team, subject matter experts, and clients to shape meaningful learning experiences
• Generate ideas that contribute to Artswork’s commitment to continuous quality improvement in its training and help us grow our learning offer
• Support project timelines, manage documentation, and contribute to the successful launch of new professional development programmes
• Contribute to the APD growth strategy through ideas and practical solutions  

 Sales and Marketing

• Ensure all content supports Artswork’s brand tone, visual identity and core messaging whilst supporting a high quality and effective learning journey for participants
• Work with the Sales & Marketing Lead and the Communications team to align training materials with product launches, campaign milestones, and promotional strategies
• Work with the Sales & Marketing Lead to repurpose existing content for marketing purposes 

 Administration and Legal Compliance 

• Maintain positive, diplomatic professional relationships with colleagues and our participants, partners and stakeholders
• Adhere to Artswork’s values and its policies and procedures, i.e. Access, Diversity, Equality & Inclusion, Health and Safety, Data Protection, Safeguarding and Environmental policies 
• Be a committed champion for Artswork’s Anti-Discrimination Charter 
• Maintain and develop personal skills and knowledge through appropriate training 
• Perform own administrative duties 

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 We provide a range of benefits for employees including:    

• Flexible working options    
• Generous 29 days holiday pro rata plus bank holidays including guaranteed time off between Christmas and New Year    
• Access to the Sage Employee Benefits programme    
• Stakeholder pension 
• Additional wellbeing time, which allows you to take 25% of your hours back when you really need it    
• Enhanced Parental Leave and Carer’s Leave Policies to help maintain a positive work life balance that recognises caring commitments  
• 3 paid volunteering days a year, including 1 dedicated to environmental activities 

We champion continuous professional development and offer all employees access to training opportunities, as well as investing in your learning and nurturing your aspirations with a £500 annual budget to be spent on training of your choice. 

Job Title: Floating Support Coordinator

Location: Luton (13min from walk from Luton Train station) No Step Free Access 

Salary: £24,500 

Shift Pattern: FTC/Full Time 37.5 hours per week Monday to Friday, shift patterns including 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to be flexible around these hours depending on service requirements. 

About the role

We're looking for a Floating Support Coordinator to join our team based in Luton. You will deliver community based support to the residents of Luton as part of our Luton Synergy Service -  an integrated support service with emphasis on prevention, early intervention and integration for people who are at risk of losing their independence. The service provides tailored support to clients aged 18+ over a maximum of two years, to improve their opportunity to live successfully in the community.  The ethos of the service is to enable, empower and encourage individuals to develop the skills and tools to manage their accommodation, tenancies and health & wellbeing.

Our work with clients takes place at locations to meet individual needs; within our Victoria House resource centre in Luton, at their homes, in other agencies’ premises or in public meeting places. We pride ourselves on providing accessible and flexible services to residents of Luton through partnership working and community engagement. You will work alongside various community and statutory services and you will inspire and motivate our participants to achieve their personal goals, build independence, and live independently within the community. You will provide tailored personalised support to help our participants to live more fulfilling lives, and to engage them with opportunities available within the community, to help them to develop their social skills and independent living skills. 

Key responsibilities:

• Support to source and secure accommodation – both privately and through housing associations or the council
• Support to sustain tenancies – including landlord liaison if there is risk of eviction, addressing poor quality accommodation, anti-social behaviour or neighbour disputes
• Support to improve health and wellbeing
• Advice and guidance on benefits, budgeting, utilities and debt
• Access to specialised support services for domestic violence, mental health, learning disabilities and physical health
• Support for carers and those in an unofficial carer role

We support homeless people or those at risk of homelessness, homeless families with housing related support needs, individuals with drug and alcohol use, individuals with mental health needs, older people with a need for low level support, those that are in fear of violence, those at risk of offending or have an offending history, victims of domestic abuse, individuals with mild learning difficulties and individuals with mild physical disabilities/sensory impairment. 

About you

We are looking for someone who is truly passionate about supporting individuals. You will be dedicated to be proactive and use your initiative and creative ways to find solutions, and empower them to live more fulfilling lives. We look for people who have resilience, determination, and a genuine passion for wanting to help make a difference to people's individual lives. You will have:

• Experience of working with people who have experienced challenges in sustaining independent living or who are at risk of homelessness.
• An understanding of the support to put in place for people who have mental health and wellbeing needs
• An adaptable approach to your work, able to alter your way of working to suit different needs
• Ability and willingness to show flexibility of working patterns and way of working
• Ability to use, learn and adapt to IT at an intermediate level, including use of our systems and Microsoft
• Understanding of the housing and social needs of people with multiple and complex needs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Bedfordshire | Bedford | Luton | Full Time | Support | Coordinator | Community | Engagement | Mental Health | Well Being | Homelessness | Social | Care

Community Fundraiser - Home Counties

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Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex. 

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Key Responsibilities: ​

• ​Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​

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Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

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If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

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​We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.​​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 26th September 2025

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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