Jobs in warminster

Project Officer – Active Journeys 

London East & South East 

£28,831 per annum (pro rata for part time) 

Ref: 85REC 

Full time 37.5 hours per week – we are happy to talk flexible working 

Base: Hybrid, with travel around London, East & South-East 

ABOUT THE ROLE 

This is a fantastic chance to join the Walk Wheel Cycle Trust, working within the Active Journeys team as our new Project Officer. 

As the Project Officer you will be required to play a dynamic role in delivering a variety of walking, wheeling, and cycling projects that make a real difference to people's lives. 

In this varied role, you will be responsible for planning and delivering practical activities for young people in schools, supporting the implementation of School Streets to create safer and healthier environments, and working closely with the National Cycle Network and Infrastructure teams on community engagement for related schemes. You will engage with a broad range of internal and external stakeholders, building strong relationships to ensure the successful delivery of projects, and will also be responsible for integrating Sustrans volunteers into your work to help maximise impact and community involvement. 

This role involves regular travel, with work taking place at different locations to support and deliver projects for the Walk Wheel Cycle Trust. 

ABOUT YOU 

We ask that you have experience in the following areas: 

• Experience of managing small clearly defined projects or experience of delivering work packages as part of a project.
• Experience of working as part of a team and building meaningful and collaborative relationships, both internally and externally.
• Understanding of active travel and issues facing communities that experience inequalities.   
• Knowledge and understanding of behaviour change theories and tools.
• Knowledge and experience of applying health and safety procedures including risk assessment
• Knowledge of safeguarding principles.
• Experience of leading group workshops and presenting to audiences online and in person.
• Ability to ‘flex’ across different projects at different delivery stages and local contexts.   

WHAT WE OFFER 

In return you will enjoy flexible hybrid working that’s shaped around what works best for you and your team, plus a supportive and rewarding environment where you can thrive.   

Wellbeing  

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff) 
• Staff volunteer days 
• 24/7 free, impartial and confidential support service 
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes  

Financial  

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) 
• Death in Service benefit – 3 x annual Salary  

Family Friendly  

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Closing date for the receipt of completed applications is 23:59, 26 October 2025  
• Interviews will take place via MS Teams during the week commencing 10 November 2025 

Our Values 

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together 

About World Physiotherapy: World Physiotherapy is a leading international professional association and UK Registered Charity. Founded in 1951, we represent the global physiotherapy profession and are dedicated to advancing our profession, advocating for universal access to improve health and wellbeing.

Bring global events to life that shape the future of physiotherapy.
Join World Physiotherapy and take the lead in delivering our flagship international congress. This world-class scientific and professional event brings together thousands of physiotherapists, researchers, and health leaders from across the globe.

As Congress Project Manager, you’ll play a pivotal role in managing the systems and processes that drive our scientific programme, from abstract management and speaker coordination to on-site delivery and post-event evaluation. You’ll be the go-to person for presenters, working with an international team and partners to ensure a seamless, inspiring experience for all participants.

This is your opportunity to be part of a small, dynamic, and values-driven organisation that champions quality healthcare and professional excellence worldwide. If you thrive on organisation, innovation, and collaboration — and you’re motivated by seeing a major global event come to life — we’d love to hear from you.

About the role:

• Lead the planning and delivery of the World Physiotherapy Congress scientific programme.

• Manage complex abstract and review systems, coordinate committees, and support speakers throughout.

• Oversee event technologies (e.g. apps, ePosters, registration) and collaborate with AV and logistics partners.

• Work closely with the Head of Events and a global network of professionals to deliver an exceptional delegate experience.

• Contribute to creative ideas, innovations, and continuous improvements across the congress lifecycle.

About you:
You’ll bring experience in scientific or association event management, ideally with international exposure. You’re an organised problem-solver with excellent communication skills, comfortable managing digital platforms and juggling multiple timelines. Above all, you care about creating impactful, inclusive events that reflect World Physiotherapy’s mission.

Key details:

• Permanent, full-time (35 hours/week)

• Home-based - with option to work from our London office

• Some international travel required

Executive Director, Giving, Volunteering and Voice

We’re seeking an exceptional leader with a track record of senior leadership in income-growth, strategic marketing and communications, sales, or supporter engagement.

Position: Executive Director, Giving, Volunteering and Voice

Location: Home-based. Frequent travel will be required

Salary: £120k per annum

Hours: Full-time, 35 hours per week

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Midnight, Sunday 2 November 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Lead with purpose to shape transformational growth

We provide tailored support to tens of thousands of stroke survivors each year, fund vital scientific research, and campaign to secure the best care and support for everyone affected by stroke. We’re looking for an Executive Director of Giving, Volunteering and Voice to help us grow our reach and impact.

This is a unique opportunity for a senior leader with expertise in income generation and customer engagement to work with our Chief Executive and wider Executive team, to make sure our teams can help and inspire thousands more people make their best contribution to help tackle the devastation of stroke.

As Executive Director, you will lead through relationships - bringing people together around a shared vision and inspiring colleagues to embrace digital and data in ways that strengthen human connection. By fostering a culture of collaboration and inclusion, you will support our team to create personalised supporter experiences that deepen trust, grow loyalty, and increase long-term impact.

Together we’ll make sure that everyone who gives to stroke feels valued and inspired through outstanding stewardship. We will see significant growth in fundraising income, volunteering, and advocacy that fuels our strategy, supported by integrated supporter journeys that make it easy to donate, volunteer, and campaign.

You will have experience of shaping cultures and embedding supporter-centric strategies, with a proven ability to deliver growth through relationship-led fundraising and stewardship. With your expertise in supporter journeys combined with strategic vision and commercial acumen, you will be excited by collaborative working, unleashing talent and inspiring creativity to unlock new opportunities. 

This is your chance as a leader to make a transformational impact in a vital charity. You’ll join a bold, values-driven leadership team committed to changing the story of stroke – and to building a movement that transforms lives.

Apply today to become our new Executive Director of Giving, Volunteering and Voice at the Stroke Association.

About Us

The Stroke Association is the only charity in the UK providing lifelong support for all those affected by stroke and their families. We provide tailored support services to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.  Finding strength through support.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Executive Director, Giving, Volunteering and Voice, Executive Director Giving, Executive Director Volunteering, Director, Giving, Volunteering and Voice, Marketing Director, Director of Communications, Sales Director, Director of Supporter Engagement.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are seeking a dynamic Development Director to drive the next chapter of our growth: expanding into new African countries; growing our university partnerships; and scaling our spin-out start-up whose profits support the charity's mission. 

Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high. 

Are you looking to join an exciting organisation that is truly making a difference?  

The Jon Egging Trust are seeking a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in Hampshire (Mainly within an hours of Portsmouth). The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, Hampshire and Dorset. You will be joining a fantastically motivated and committed team of workers who are all passionate about improving the lives of young people through our specialist youth programmes.  

The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Hampshire (mainly within an hour of Portsmouth). Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.  

Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch. 

About the Jon Egging Trust (JET)  

At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.  

Our benefits package includes:  

• Flexible working  
• Enhanced annual leave 
• Homeworking allowance
• Occupational pension scheme 
• Occupational sickness scheme 
• Special paid leave provision 
• Enhanced family leave

Download the Candidate Information Pack

Read our Applicant Privacy Notice 

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. 

To apply 

Please complete our online application form. 

The closing date is Sunday 2nd November at 23:30hrs. 

Formal Interviews will either be held via Teams, plus an in-person session delivery at one of our partner schools in Hampshire or both aspects will be in person, the week commencing Monday 10th November location to be confirmed.  

Questions?

Contact us through our website. 

Please note:  

Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback. 

To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role. 

As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy. 

Prison Facilitator - HMP Guys Marsh

Location: HMP Guys Marsh (Dorset)

Department: Prison delivery

Salary: £16,964

Hours: 21 hours / 3 days per week

Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Guys Marsh.

Working closely with the prison and their staff, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising peer opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and possess personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison based, working 3 days per week. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. However, these roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this is a fixed term role until 31st March 2026, with possibility of extension

Please note this role is subject to contract award.

Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-224 408

Working location: mostly remote work with some travel required across the region. Based in the North or East of Scotland, you will deliver a face-to-face service to clients in their own home or safe meeting place, as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Who We Are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join Our Team: We're expanding our National Road Victim Service and need a dedicated Caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

What We Offer:

· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown period)

· An extra day off for your birthday to take whenever you choose

· Enhanced sick pay and compassionate leave

· Death in service benefit

· Pension

· Employee Assistance Programme

· Flexible working

· Be part of a skilled, friendly team with an engaged Board of Trustees

Who You Are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles like police, criminal justice, counselling, or health and social care could make you a perfect fit.

Specifically Seeking Candidates With:

- Living in the North or East of Scotland

- a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses) 

- Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

- Understanding of criminal justice processes (desirable but not essential)

- Research and advocacy skills

- Resilience and willingness to grow

- Competent I.T. skills for remote work

Join Our Mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About Us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply Now: If you're up for a new challenge and have the skills, apply now.

Not for Traffic Offenders: Due to the nature of our work we can't accept applications from serious traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Fundraising Communications Writer

Position Objective:

To produce persuasive, high-volume fundraising copy – including proposals for recurring and prospective major donors – that inspires support for PETA and other PETA entities. This is a fast-paced, varied role for a sharp, adaptable writer who thrives under pressure. You’ll be juggling multiple projects, switching tones with ease, and delivering clean, compelling copy quickly and independently. If you’re a high-output writer who loves spinning multiple plates and getting things done, this role is for you.

Reports to:

Fundraising Communication Manager

Term of employment:

Fixed-term (12 months, with possibility to extend)

Location:

Hybrid in London or remote in mainland UK

Salary:

£30,000 - £32,000

Primary Responsibilities and Duties:

• Write compelling proposals for existing donors and new prospects, tailored to specific interests and relationships
• Draft and revise donor correspondence, including responses to member and prospect inquiries, form letters, acknowledgement letters, and scheduled/ad hoc impact reports
• Develop copy for direct mailings and email appeals, blog pages,  and other fundraising copy to support donor engagement and acquisition
• Liaise with colleagues to gather donor insights, align on strategy, and manage workflow
• Edit and review work from requestors, ensuring clarity, accuracy, and alignment with PETA’s voice
• Manage multiple projects simultaneously and deliver high-quality work under tight deadlines
• Perform any other duties assigned by the supervisor

Qualifications:

• Professional writing experience, ideally in fundraising, journalism, digital platforms, or advocacy
• Experience writing proposals, appeals, acknowledgments, and donor communication highly desirable
• Proven ability to write quickly, clearly, and persuasively for diverse audiences
• Experience using Asana, Teams, Outlook, SharePoint, and Microsoft Office
• Strong command of English grammar
• Thorough knowledge of animal liberation issues and PETA entity campaigns
• Excellent organisational skills, meticulous attention to detail, and knack for applying feedback quickly
• Ability to manage competing priorities and meet rush deadlines without compromising quality
• Professional, collaborative approach to working with colleagues and donors
• Demonstrated initiative and follow-through
• Support for PETA’s philosophy and commitment to the organisation’s objectives
• Adherence to a vegan lifestyle strongly preferred

Salary: £34,900-£44,900
Contract: Permanent, Full-time
Location: Remote – Home based.
Closing date: Monday 20th October
Benefits: 26 days annual leave (rising with service), generous pension contributions (matched 4% or 6%), HolidayPlus scheme, enhanced family leave, employee discounts, health cash plan, and more

We are thrilled to be working with Barnardo’s, the UK’s largest children’s charity, to recruit a Corporate Relationship Manager to join their high-performing Corporate Partnerships team. Barnardo’s supports over 350,000 children, young people, parents, and carers every year, working to build stronger families, safer childhoods, and positive futures.

As Corporate Relationship Manager, you will manage a portfolio of high-value corporate partnerships, delivering exceptional account management to maximise income, engagement, and awareness.

To be successful in this role, you will need:

• Experience managing profitable donor or client relationships in a corporate or fundraising environment
• A proven track record of delivering against financial targets and partnership objectives
• Strong communication and relationship-building skills, with the ability to influence stakeholders at all levels
• Commercial awareness and the ability to think creatively to develop new opportunities

If you’re passionate about making a difference for children and young people, and thrive in a collaborative, purpose-driven environment, we’d love to hear from you.

If you would like to have an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Harry.

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.

If enough applications are received, we reserve the right to close the application period early.
Please quote reference 2720HW when applying.
 

Every two hours, someone is paralysed by spinal cord injury. Aspire is a national charity providing practical support to ensure all those affected can move from injury to independence.

Aspire’s Independent Living Service supports around 600 patients a year, with our team of Advisors working in the NHS's specialist hospitals to provide advice and support directly to those who are newly injured.

We’re looking for someone to manage our national team team and ensure our service meets the needs of the patients who use us. We need someone with excellent organisational skills, able to tackle the day to day requirements of managing a remote team and who can produce the annual budgets and business plans for the service. You'll also be an excellent communicator, comfortable building relationships across the organisation and with key external partners. Experiencing of delivering or managing a support service would be an advantage.

To apply, please send your CV and a cover letter explaining how you meet the requirements of the job. Please note, we will not accept AI-generated letters.

REF-224 389

Head of Income Generation and Marketing

• FTE £37- £42k dependant on experience.

• 35 hours a week (flexible for right candidate).

• Home based with travel for events and meetings.

The PDA Society is looking to recruit its first ever Head of role and we believe the right person could be transformative for our organisation. We are a small charity that makes a big impact – and we are excited to recruit someone who is hands on, pragmatic and experienced in raising income onto our team.

We are looking for a goal oriented, entrepreneurial individual who can help us maximise our fundraised and earned income through effective relationships and online communications. Over the next three years, we must significantly expand our free services and support offers for the people who most need them – and this role will be entrusted with ensuring we can afford to do that.

You will be part of a fast moving, high performing team who are determined to make a difference. This is a small organisation where senior team members do as well as plan. So while you’ll be setting direction and leading strategy, you’ll also be rolling your sleeves up and delivering directly alongside colleagues. You’ll be supported by a small communications team and a small budget to commission trust applications, and you’ll hold responsibility for maintaining trust funder relationships and ensuring reporting is timely and accurate.

If you have provable experience in growing income in a small charity or training organisation, are excited by growth, and want to make a difference to some of the most underserved disabled people in the UK this could be the job for you.

AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.

Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown.  Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.

AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for exceptional candidates to join our team in a highly rewarding opportunity. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse.  We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.

Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy, for and on behalf of, families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties.  To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:

listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight.
provide information, support, guidance, advice and advocacy on Domestic Homicide Reviews, Mental Health Reviews, Inquests, Independent Office of Police Conduct inquiries and other types of inquiries.
manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities.
give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf.
Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.

In return for joining us, we will offer you:

25 days annual leave per annum, plus bank holidays
Excellent development and training opportunities
Pension Scheme
Healthcare Scheme
Employee Assist Scheme

Application Instructions

To apply for this role, please submit a supporting statement, outlining how you meet the person specification, along with your CV.

Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.

About Us

People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.

About the Role

The Co-Executive Director – Development & Impact will provide joint leadership for People’s Economy, inspiring and driving our team, community and partners to achieve our mission. Their focus is on building and strengthening the organisation by ensuring we have the systems, resources, knowledge and processes in place to scale our programmes and deliver our strategy effectively.

This is a generalist leadership role focused on building organisational capacity rather than holding deep specialist expertise in all areas. The postholder will instead assess what we need to strengthen the systems that support our programmes and make it happen.

We are looking for people who are passionate about addressing economic injustice, bring experience growing mission-led organisations in a values-led way, are committed to shared leadership and are excited about leading our journey to reimagine how we make decisions and distribute power more widely.

Online Open House

Come and meet us! Candidates are invited to attend an information webinar and to meet some of the team (including the other Co-Director) on Wednesday 8th October at 12pm or Thursday 23rd October at 5pm. Both webinars will cover the same content, so there is no need to attend both.

For the full role description, Open House registration information and details on how to apply please visit our website by clicking the 'Redirect to recruiter' button above.

A fantastic opportunity has arisen for a Regional Casework Manager (RCM) to join the North West of England Region at SSAFA, the Armed Forces charity.

About the role

You will be part of the regional office team, managing a group of casework administrators. The team provides specialist administrative support and act as a single point of contact to SSAFA branch-based volunteers ensuring that SSAFA beneficiaries receive consistent, timely, and high-quality service. The RCM role will involve developing and maintaining collaborative working relationships with volunteers, including branch-based casework managers.  Additionally, the RCM will occasionally assist the Regional Casework Co-ordinators with call handling, signposting, and triaging initial client enquiries.

To help you establish yourself in this post you will receive excellent training and induction to SSAFA.  You will influence the processes and procedures within the regional office as it develops, working closely with a dedicated team under the guidance of the Regional Manager.

The position is home-based, but you will occasionally be required to travel within the North West Region or to other locations.

About the team

The regional office is a “virtual” office and supports the six SSAFA branches in the North West of England region, as the branch-based volunteers deliver casework for SSAFA beneficiaries.  The successful candidate will work as part of a larger support team which will include 5 Casework Administrators and a Regional Manager.  All team members are home based, residing in the region.

About you

To excel in this role, you should have a solid educational background and experience in managing employees, as well as overseeing and reporting on service delivery.  You should have a proven ability to build and maintain relationships with stakeholders, achieving results through negotiation and influence.  Previous experience of working with volunteers would be advantageous.  You will have used Microsoft Office 365 to a high standard and be capable of learning a computerised case management system quickly. Additionally, you should be skilled with numerical data.

The successful candidate will be capable of planning and managing their own workload, with minimal supervision and have considerable experience of managing accounts.

It would be desirable to have an understanding of the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector would be valuable, and the military charity sector landscape across the North West Region would be beneficial.  Commitment to SSAFA’s values including equality, diversity and inclusion is essential.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: 19th October 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 27th October 2025