Jobs in Welling
This is an exciting opportunity for someone with excellent strategic, analytical and leadership skills to join Impetus as an Investment Director and support us in our mission to transform the lives of young people.
The Investment Director (ID) is a key member of the Investment Team, playing a leading role in identifying, assessing, and supporting portfolio partner charities and other non-profit organisations to deepen their impact and scale their outcomes. This role works closely with other Investment Directors and Investment Managers to deliver external facing support to portfolio partners as well as internal projects to support the development of the investment model and portfolio strategy.
Investment Directors use strategic thinking, analytical rigour, and senior relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.
About the Investment Team
The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.
The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.
The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives. We care deeply for our colleagues, our portfolio partners and the young people we serve.
About this role
We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. We are pleased to be able to expand our team to support our growing portfolio of charity and non-profit partners, in order to reach and impact more lives. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities we serve, the team itself and the whole of Impetus.
Key responsibilities
Finding high potential charities and non-profit partners for our portfolio
- Identifying potential charitable organisations for investment
- Leading in-depth due diligence process within the scope of a grant round, to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential;
- Modelling from first contact of origination, our approach to engaged and trust-based investment management support;
- Developing and presenting high quality investment propositions to our Investment Committee.
Managing partnerships with portfolio partners
- Managing relationships with partner Chairs and CEOs
- Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase
- Regularly monitoring and assessing partner progress / risks against milestones and making evidence-based recommendations on progression or exit to Leads, Portfolio Director and the Investment Committee
- Escalating key risks on performance, leadership and safeguarding
- Conducting annual partnership review with Sector Leads and partner CEOs
- Working with Impetus Finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements.
Supporting portfolio partners
- Providing direct support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to:
- clarify theory of change,
- define long term ambition,
- develop growth strategy
- achieve a step change in the delivery and performance management of outcomes,
- strengthen leadership (individual and collective) and governance capabilities,
- develop path to scale,
- build financial resilience;
- Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression;
- Identifying engagement opportunities for our donors and supporters with portfolio partners that are aligned with the partner’s activities and do not distract or undermine their core work;
- Collaborating with the Impetus Philanthropy team to support the development of additional funding opportunities for portfolio partners, enhancing their ability to deliver impact at scale;
- Effectively leveraging the support of investment managers to advance the objectives developed for each portfolio partner that is managed by an Investment Director.
Support to Impetus
- Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature;
- Contributing insights and learning from portfolio work to inform Impetus’ strategy, model and delivery;
- Contributing to internal priorities and working groups (e.g. team strategy discussions, digital improvement initiatives, or equity, diversity, and inclusion)
- Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events
- Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy and agreed forums
- Engaging in Impetus pro bono, communications, and advocacy events, and engage portfolio partners appropriately in these events.
- Where appropriate, line-managing and supporting Investment Managers on the team to grow and develop, and achieve their project, role and team objectives.
Person specification
Essential
- A commitment to Impetus’ mission.
- Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner.
- A talent for strategic thinking around complex issues.
- Strong financial acumen and analytical skills.
- Understanding of impact measurement and evaluation fundamentals.
- Tenacity and initiative.
- Ability to flex personal style to needs of charity and leadership.
- Growth mind-set to seek out and act on feedback.
- Proven ability to work independently, and to exercise good judgment.
- Strong planning and time management skills.
- Interest in partnering closely with charities that are doing what it takes to get better.
- A commitment to equity, diversity and inclusion.
If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.
Desirable
- Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity.
- Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work.
- Knowledge and expertise in UK education or youth employability sectors.
- Board experience in private, public or third sector.
- Understanding of or experience with commissioning impact evaluations.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

About the Role
The primary focus of the Grants Officer is to support schools and youth organisations to operate the Jack Petchey Achievement Award Scheme effectively and to promote, grow and deliver this and other Jack Petchey Foundation (JPF) grant programmes across London and Essex. This role will be largely responsible for London Boroughs across Central and South-West London, and act as the lead for specific uniform groups who deliver their activities cross-borough. Our work continually evolves, so we ask all Grants Officers to be flexible to allow us to rework geographical areas, as needed.
The Achievement Award Scheme is the Jack Petchey Foundation’s flagship programme, with more than 2,000 schemes being operated in more than 1,400 schools, colleges and youth organisations across London and Essex. Through the programme, we invest millions of pounds each year to support young people and youth work. This is an amazing chance for you to have a big impact across a large number of organisations.
The Achievement Award Scheme enables schools, colleges and youth organisations to recognise, reward and celebrate young people’s achievements. At the Jack Petchey Foundation, we are passionate about encouraging young people to raise their aspirations, believe in themselves and make a positive contribution to society. Our Achievement Awards are designed to recognise a wide range of achievement, not just those achieving academically but are also aimed at young people who are ‘doing their best’ or demonstrating leadership skills, resilience and determination.
The post holder will manage delivery of the scheme and associated small grants in an assigned area of London. They will be responsible for maintaining and developing positive relationships with schools and youth organisations. The role will involve significant travel to visit schools and youth organisations, as well as outreach and community engagement work to identify and support new groups to apply to join our scheme. This work will also require evenings and occasional weekend work, especially to carry out assessment and review visits with youth organisations and to participate in our Achievement Award celebration events.
The successful candidate would therefore be someone who has flexibility to travel, work out-of-office hours, enjoys building relationships and public speaking, as well as navigating a busy grants and assessment caseload (desk-based processing, telephone calls/emails, and daily use of a database). You will need to be happy to travel regularly around Central and South-West London, and to our office in Canary Wharf.
The Jack Petchey Foundation is an Equal Opportunities Employer and we seek to build a team that reflects the diverse communities we serve. We particularly welcome applications from black and minority ethnic candidates as they are currently under-represented in our team.
Key Priorities of the Role:
• To promote and strengthen the Jack Petchey Achievement Award Scheme and associated programmes (Leader Award Grants, Educational Visits and Learning Experiences, Environmental Awards and Partnership Programmes) in schools and youth organisations.
• To support schools and youth organisations to administer the Jack Petchey Achievement Award Scheme to a high standard and maximise the positive impact it has on young people.
• To ensure that schools and youth organisations make maximum use of the small programmes and partnership programmes associated with the Jack Petchey Achievement Award Scheme.
• To ensure that accurate data is recorded on all Jack Petchey Foundation systems.
• To support programme growth, impact and reach by building stakeholder relationships in your assigned local area.
• To assess new applications and monitor the impact of the Achievement Award Scheme and small grants awarded.
• To work with your colleagues in the Grants Team to deliver excellent grant making, review and improve processes, and strengthen relationships with all Jack Petchey Foundation stakeholders.
About You
This is an exciting time to join us as we grow our work as a charitable Foundation. You will have an opportunity to use and develop a wide range of skills in a friendly, dynamic and supportive team that is committed to growing our positive impact on young people.
The Grants Officer role demands a wide range of skills and a high degree of autonomy, reliability and flexibility. You will need to be an efficient, highly organised team member with excellent communication skills and a passion for our work. You will need to be able to manage your own workload within agreed targets and maintain a programme of planned visits, while creating new development opportunities.
You will possess an eye for detail, good administration skills and the ability to communicate confidently and present a positive external profile for the charity. Evening and weekend work is a requirement to meet the demands of this role. This is a busy and satisfying role, with each Grants Officer leading relationships with between 350-400 organisations. You will have strong planning skills and the ability to deal efficiently with regular grant applications, and with busy grant reporting periods twice a year.
Evening and weekend work is a requirement of this role, which on occasion can require up to two to three out-of-hours events in one week, depending on the event schedule. These are seasonal events, primarily during term-time and time off in lieu will be granted for additional hours worked. We aim for our Grants Officers to be working in the office two-three days/week, depending on their visits and events schedule.
This is a perfect time to join the Foundation to support us to deliver our strategic plan – while we also streamline our processes, improve our support to our grantees, and review our grant-making criteria and guidance. This is your chance to make your mark within a motivated and ambitious team and help us to reach even more young people with our funding.
Main Areas of Responsibility
1. Develop, manage and promote the Jack Petchey Achievement Award Scheme and other JPF opportunities
1.1. Identify schools and youth organisations not currently running the scheme and proactively promote the Achievement Award (AA) scheme to them, following up as required.
1.2 Receive, assess and process all grant applications to join the AA scheme, in accordance with Jack Petchey Foundation policies and procedures.
1.3 Attend, participate and assist with delivery of Achievement Award celebration events (usually evenings with some weekend events), including making a speech to congratulate the young people.
2. Quality Assurance for the Jack Petchey Achievement Award Scheme
2.1 Develop relationships with and support schools, alternative provision, and youth organisations on the Jack Petchey Achievement Award (AA) scheme to operate the scheme to the highest possible standard.
2.2 Provide timely support to such organisations to enable them to run the AA scheme effectively.
2.3 Implement a strategic approach to conducting face-to-face and digital assessment and monitoring visits to schools and youth organisations in your area on the Jack Petchey Achievement Award scheme, to ensure our funding is well spent and to identify opportunities to improve delivery.
2.4 Organise and deliver digital and in-person training and/or sessions to support schools and youth organisations to operate the Jack Petchey Achievement Award scheme effectively.
3. Administer the Jack Petchey Foundation grant making process
3.1 Ensure accurate records are kept on the Foundation’s database (Salesforce), including up-to-date contact details and records of communication with groups in receipt of or applying for grants.
3.2 Approve/authorise payment of AA grants and related programmes in accordance with our policies.
3.3 Ensure appropriate grant reporting by schools and youth organisations and negotiate return of funds where a grant has not been used in accordance with conditions.
3.4 Proactively manage risk, being alert to potential fraud.
3.5 Ensure that clubs and groups receive all necessary materials to operate the Achievement Award scheme effectively.
3.6 Assess and approve Leader Awards and Environmental Awards in accordance with our policy.
3.7 Assess applications for Leader Award Grants, Educational Visits and Learning Experiences Grants and Environmental Award Grants in accordance with our policy, with recommendations put forward to senior staff.
3.8 Provide regular updates on your work and Grants Officer patch during monthly one-to-ones.
4. Promote the wider work of the Jack Petchey Foundation to schools and youth groups
4.1 Identify case studies and other stories and material that can be used for our communications, supporting communications team colleagues to raise awareness of our opportunities and impact.
4.2 Represent the Foundation at digital and physical events, local networks, funders’ fairs, and community or young people’s forums to help promote our Grant Programmes and other opportunities.
4.3 Assist with digital and face-to-face monitoring and reporting in relation to groups that have received a Jack Petchey Foundation Project Grant or other funding.
5. Other Responsibilities
5.1 Actively contribute to Grants team and Jack Petchey Foundation team meetings
5.2 Take a lead on specific projects and undertake other tasks as agreed with Director of Grants and Partnerships or Grants Manager
5.3 Contribute to the assessment of other small grant programmes as requested by the Director of Grants and Partnerships
5.4 Work with Director of Grants and Partnerships to present deep dives to Board on agreed small grant programmes, as requested
5.5 Provide telephone/email support and advice about our funding streams to existing grantees or potential applicants as part of the Grants Officer Duty Rota once/week
Please note these are the normal duties which the charity requires from the position. However, it is necessary for all staff to be flexible and all employees will be required from time to time to perform other duties as may be required by JPF.
Work at all times within the policies, procedures and values of the Jack Petchey Foundation, in particular safeguarding, health and safety, and data protection and consent policies.
Please complete the application form and return it to Nadia Jones by 9am on Monday 23rd February 2026.
Please also complete the diversity monitoring form that can be found in the pack.
Stage 1: First stage online interviews (20-30 minutes) will be held on Thursday 26th February and Friday 27th February 2026.
Stage 2: Candidates who progress to the next stage will be invited to attend an in-person interview on Monday 2nd March 2026. These will be held in person at the Jack Petchey Foundation (Dockmaster’s House, 1 Hertsmere Road, London, E14 8JJ).
Please note that these dates are fixed, and we encourage applicants to ensure availability if shortlisted.
This is a vacant post and we would be looking to start the successful candidate as soon as possible.
The Jack Petchey Foundation was set up to inspire and motivate young people and recognise them for their achievements.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England, Wales and Northern Ireland with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands we are looking for a specialist Advocate for Scotland. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.
Scotland is expected to introduce Domestic Homicide and Suicide Reviews commencing in April 2026. We are looking for a candidate with a good understanding of the Scottish legislative system and good understanding around domestic abuse to join our growing charity
Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy, for and on behalf of, families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties. To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:
· Listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight.
· Provide information, support, guidance, advice and advocacy on Domestic Homicide & Suicide Reviews (DHSR’s) and other reviews where relevant and appropriate.
· Manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities.
· Give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf.
· Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.
In return for joining us, we will offer you:
· 25 days annual leave per annum, plus bank holidays
· Excellent development and training opportunities
· Pension Scheme
· Healthcare Scheme
· Employee Assist Scheme
Application Instructions
To apply for this role, please submit a supporting statement along with your CV. Closing date:
Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.
.You will be required to visit families and clients across Scotland.
The client requests no contact from agencies or media sales.
River Thames Boat Project
Job title: Fundraising Manager
Salary: £35,000 pro rata
Hours: 3 days (22.5 hours) per week
Location: Home based with expectation of regular attendance at office (Teddington), some evenings and weekends for events and funder meetings when required.
Reports to: Executive Chair
Summary
This exciting new role will raise the funds to enable The River Thames Boat Project to expand our cruises and education programme on the River Thames, and cover our annual running costs.
Through your fundraising expertise, you will have a proven track record of raising capital funds, building relationships with individuals, community groups, trusts and foundations and other donors to achieve and exceed annual capital and income targets. You will have the skills to create compelling proposals and appeals that successfully engage and attract donations from new and existing supporters.
Background
Established in 1988, our charity's mission is to make the River Thames accessible to all.
We provide opportunities for individuals to experience river and waterways environments to enhance their personal, social, and educational wellbeing.
Using our fully wheelchair-accessible community boats we deliver educational programmes for children and young people across London and the South East, and therapeutic cruises for people of all ages who have limited access to the Thames due to health issues, disabilities, isolation or social exclusion.
A small staff team of four and more than 100 volunteers support the charity. In 2021, we received The Queens Award for Voluntary Service. The charity, more than thirty five years old, is run by a volunteer Board of Trustees.
We rely on grants, donations and community fundraising to subsidise the cost of our charitable activities on the River Thames.
We are seeking a fundraising professional to grow our charitable income across all streams (grants, foundations, corporate sponsors), raise significant capital funds, reinvigorate our members program, diversify our fundraising income and establish a volunteer fundraising committee.
As Fundraising Manager you will also be responsible for marketing the charity to prospective clients through mailings, social media and other routes.
What you'll be doing
- Develop and execute a fundraising strategy that aligns with the charity's business plan and future ambitions
- Develop and maintain strong relationships with prospective and existing funders
- Research potential trust and foundation funders, write compelling bids and ensure effective reporting and stewardship
- Revitalise the charity's members' program (Friends of RTBP)
- Create and lead a volunteer fundraising committee to support our initiatives.
- Ensure effective records are kept and a database developed for fundraising and the members' program
- Ensure all fundraising is compliant with GDPR and other legal and best practice standards
- Develop and implement marketing plans for the charity's cruises and education work
- Attend the Trustee finance and fundraising committee and produce reports on activities and income as required
What we're looking for
- Proven experience in raising capital and income for small to medium size charities from multiple sources
- Self-motivated and proactive with great interpersonal skills to work with staff members, volunteers, trustees, and external funders from individual to corporate donors
- Proven ability to research funders, write compelling bids and manage relationships with funders
- A commitment to equality, diversity and inclusion
- An interest or link with the Thames or environmental activities is desirable
Skills you'll have to succeed in this role
- Proficient in Microsoft 365
- Able to create compelling, professional designs for promotional and marketing materials using Canva or Adobe suite.
- Technically literate, with strong understanding of how to use Meta and LinkedIn
- Strong understanding of SEO and Keywords for creating blogposts.
- Good knowledge of Wordpress websites, to be able to update the site when necessary.
If you're passionate about fundraising and supporting the local community and excited to bring your your energy and ideas to a charity making the River Thames accessible to all, then we'd love to hear from you.
To apply, please send your CV, along with a one page supporting statement directly to the Thames Boat Project. Please answer the following three questions in your one page supporting statement:
1.Why do you want this role?
2.What experience do you have in raising funds for capital projects?
3.What do you think are the three most important steps in raising capital funds?
If your experience matches what we're looking for, then we'll be in touch with more about the application process.
Deadline for applications is February 27, 2026.
Interviews will be held early March - dates TBC.
We're looking for a kind, compassionate and resilient Deputy Manager to join our Mental Health Social Care Service in Tower Hamlets. No personal care or experience is required, just the right values.
£36,000 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Deputy Service Manager will play a central role in the day-to-day leadership and development of Barnsley Street Project, a co-located pilot service operating with East London Foundation Trust (ELFT - NHS) and the Third Sector Mental Health Alliance partners. The service provides six hospitality beds for short-term stays and a drop-in service operating 8am-8pm for anybody in the community needing support with their mental health. This role is designed for a reflective, values-led manager who is comfortable working without fixed templates, and who can hold clinical, ethical, and organisational complexity.
Barnsley Street is intentionally experimental. It seeks to move away from coercive, compliance-driven models of mental health support and instead develop humane, relational, psychologically informed ways of working that prioritise choice, collaboration, dignity and proportionality in risk management. The Deputy Service Manager will work closely with the Service Manager to build, test and refine new processes in real time, while maintaining accountability, safety, and learning.
The post holder will provide operational leadership, line management and practice leadership to frontline staff. They will deputise for the Service Manager when required and act as a key interface between Look Ahead, ELFT and Third Sector colleagues, commissioners, and wider system partners.
Working pattern is 9am-5pm, Monday to Friday, with some flexibility to support the supervision of Waking Night Support Workers.
What you'll do:
Practice & service leadership
* Provide day-to-day operational leadership of the service, supporting the development of a psychologically informed, anti-coercive and relational culture.
* Act as a visible practice leader, modelling curiosity, reflective thinking, and ethical decision-making in complex and uncertain situations.
* Work collaboratively with ELFT and Third Sector partners within the shared building, contributing to genuinely integrated ways of working.
* Support the development, testing and refinement of new ways of working, including alternatives to traditional risk assessment, escalation, and containment-focused responses.
* Hold and communicate the service's values and purpose, particularly when under pressure and scrutiny.
Risk, safeguarding & governance
* Lead a proportionate, relational and least-restrictive approach to risk, balancing safety with autonomy, dignity, and psychological safety.
* Support staff to think critically about risk management, encouraging a proportional response that puts the customer at the heart of the process.
* Ensure safeguarding concerns are identified, held and responded to in line with statutory requirements, while maintaining a trauma-informed and non-punitive stance.
* Work alongside the Service Manager to ensure appropriate recording, learning, and reflective review of incidents, near-misses, and complexities.
* Contribute to a learning culture where mistakes, uncertainty, and anxiety can be thought about.
People management & staff development
* Provide direct line management, supervision, reflective space for Support Workers, Specialist Support Workers and Waking Night Support Workers.
* Deliver high-quality supervision that integrates performance, wellbeing, emotional impact, and practice reflection.
* Support staff to develop confidence in working relationally and tolerating uncertainty.
* Identify learning and development needs within the team and support progression, retention, and succession planning.
* Foster a culture of trust, shared responsibility, and mutual accountability, avoiding micromanagement while maintaining clear boundaries and expectations.
Please see our jobs site for the full job description.
We're looking for a kind, resilient and compassionate Support Worker to join our Learning Disability Service in Newham.
£28,808 per annum, working 40 hours per week.
Hi, I'm P and I am a 27-year-old man who currently lives in a supported living service in Newham. I have lived here for just over one year, and came to England with my mother from Poland in 2015.
I am a friendly and engaged man, but I speak very little English and communicate easiest in Polish so need someone who can support me with this and support me with learning some English. I do enjoy staying connected with my Polish heritage but would like support to socialise better with those around me. I have a very good relationship with my family, particularly my mother, brother, nieces and nephews, and usually spend the weekends with my mother at her home when I can.
I enjoy dancing and singing, and like watching Youtube to sing and dance along to the videos. I also attend the local learning zone for crafting classes, and enjoy games and other crafting activities. I also enjoy "man things" like sports and drinking coffee (decaf!) or going shopping and to the pub (where I enjoy non-alcoholic beer). It is important to me that I can live as independent and adult a life as possible.
My favourite foods are burgers, pizza and cola but I need to be supported and encouraged to keep healthy, and make healthy choices as well as maintain my environment - I may need prompting and support to engage in chores such as cleaning my room, doing my laundry, washing up etc.
I am looking for a proactive individual to support me with these daily living skills, building and maintaining relationships, keeping myself and my home safe but also to help me develop my skills to live more independently, to share my hobbies and interests and to explore new activities.
I am looking for someone who is a good and clear communicator, in both Polish and English, is assertive, has good IT skills and shares my enthusiasm for what interests me, like music, food and meaningful activities.
Look Ahead ensures I am treated with dignity and respect and only staff who can live up to the organisational values become part of my support team.
Professional Skills:
* Compassionate and able to help me manage my support needs
* Assertive and able to help me make choices that I want for my life
* Experience in working with people with Learning Disabilities and Mental Health
* Understands the Positive Behaviour Support framework
* Can be creative around activities, both in the house and in the local community
* Calm and patient
* Good reporting skills, IT skills and keen on using digital systems and new technologies.
Essential criteria - Polish Language Speaker
Shifts are 07:00-15:00 or 14:00-22:00 so includes evenings, weekends and bank holidays as required.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Newham. No personal care or experience is required, just the right values.
£21,606 per annum, working 30 hours per week. The shift pattern for this role is 10 hour shifts 3 days per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Night Support Workers enable people with needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Establishing a night-time routine
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
- Working in partnership with the London Borough of Newham and East London Foundation Trust, Ibis House provides short-term, person-centred support to individuals who are medically fit for discharge from mental health inpatient services but face other barriers to discharge. These barriers may include housing issues, independent living skills, access to benefits, community engagement, or other support needs.
- The service also supports individuals experiencing a mental health or psychological crisis where hospital admission may be considered, but where the person is not too unwell or distressed to safely benefit from a step-up bed stay.
- Ibis House accepts referrals from the community, particularly in the early stages of relapse, with the aim of preventing further deterioration, avoiding hospital admission, and reducing the likelihood of full relapse.
- The primary aim of the service is to provide time-limited support that connects individuals with appropriate longer-term services, helping to reduce escalation of need, prevent inpatient readmissions, and ease pressure on inpatient beds..
- To exercise responsibilities under the current Health & Safety legislation and Equal Opportunities Policy as laid down or amended by Look Ahead Housing Association
- To act at all times in accordance with the aims, philosophy and practice of the service
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements
- Being responsible for the handover of key information between shifts
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Please see our jobs site for the full job description.
We're looking for a kind, compassionate and resilient Specialist Behaviour Support Worker to join our Learning Disability Service in Newham.
£29,120 per annum working 40 hours per week
Why Work With Us?
At Look Ahead, helping you thrive is part of how we work. We offer an extensive package of benefits, award-winning Learning & Development, and an inclusive culture that values every individual. We've carefully designed our benefits to support your wellbeing, reward your commitment, and empower you to build a fulfilling future.
Our benefits include:
- Annual leave that increases up to 30 days with length of service
- Free DBS check
- Exclusive discounts and cashback via Reward Gateway®, plus access to the Blue Light Card scheme
- Fully paid induction and ongoing training opportunities
- ILM courses and Apprenticeship programmes to support progression
- Cycle to Work scheme
- 24/7 confidential Employee Assistance Programme
- Access to online wellbeing resources
- Quarterly Staff Awards recognising outstanding contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What You'll Do
As a Specialist Behaviour Support Worker, you will support customers with complex behavioural needs, ensuring they receive tailored interventions that help them develop independence, stability and confidence. You will deliver high-quality behavioural support, work collaboratively with professionals, and maintain a safe and empowering environment.
Behaviour Analysis Responsibilities
- Observe, monitor and analyse customer behaviours including duration, intensity, triggers and potential risks
- Plan and implement appropriate interventions to modify and mitigate challenging behaviour
- Apply strong interpersonal skills to support customers through psychological and behavioural changes
- Work collaboratively with community services and external agencies
- Demonstrate a strong grounding in behavioural analysis and evidence-based practice
- Present information professionally and provide feedback in multidisciplinary settings
- Report safeguarding concerns including abuse, neglect or endangerment
- Contribute actively to reviewing and designing behaviour intervention plans
- Implement behaviour support plans and monitor if goals and objectives are being met
- Communicate with families and care managers regarding progress
- Evaluate the effectiveness of interventions and adjust support accordingly
- Assist customers in recognising inappropriate behaviour and developing healthier alternatives
- Support new staff in applying behavioural interventions
- Maintain accurate, up-to-date behavioural records and documentation
Other Responsibilities
- Provide support to help customers build independent living skills, including personal or physical care when required
- Assist with domestic tasks to ensure customers enjoy a high standard of accommodation
- Participate in support planning and risk management led by the Lead Support Worker
- Carry out security duties to maintain the safety of customers and premises
- Monitor CCTV during shifts
- Support customers to access community resources and facilities
- Accompany customers to appointments, education enquiries, shopping trips and other essential activities
- Record and report any concerns related to customer welfare
- Adhere to all Look Ahead policies, procedures and statutory requirements
- Maintain accurate project records as directed
- Participate in team meetings, reviews and service development activities
- Undertake any additional duties appropriate to the role and service needs
- This list is not exhaustive and duties may evolve according to service needs.
About You
- Enjoys social interaction and encourages customer engagement in local activities
- Brings a warm, friendly and open presence
- Works well in a team and values collaboration
- Remains calm, resilient and clear-thinking under pressure
- Is organised, practical and logical in approach
- Thrives in dynamic and diverse environments
- Communicates respectfully, clearly and sensitively
- Is confident, motivated and committed to continuous improvement
- Handles challenging behaviours positively and constructively
What You'll Bring
Essential
- NVQ Level 2 or equivalent
- Minimum 2 years' experience supporting customers with Autism, Behaviour that Challenges and/or Diabetes
- Good IT skills
- Full driving licence
Desirable
- Experience using PBS (Positive Behaviour Support) approaches
We are committed to safeguarding and promoting the welfare of children and adults at risk, and expect all staff to share this commitment.
If your application is unsuccessful, we may contact you about alternative roles where appropriate. You will not need to submit another application.
We reserve the right to close this advert early if the vacancy is filled before the published closing date.
We are proud to champion diversity and inclusion, holding Silver accreditation from Inclusive Employers and being a member of the Employers Domestic Abuse Covenant. We welcome applicants from all backgrounds.
Working Pattern: 0.6 FTE (happy to discuss flexible working arrangements)
Dates: May 2026 - June 2027 (14 months)
Location: Home-based from anywhere in the UK with frequent (around once per month) travel across the UK
Working requirements: Applicants must have the right to work within the UK
Deadline for applications: Friday 6th March
Interviews: 19th and 20th March via Zoom
Salary: £42-44k pro rata dependent on experience
Job Purpose
We are looking for a Research Programme Manager with a strong grounding in scientific research and expertise in grant management to take on a maternity cover within our small and tight-knit research team.
The role’s core responsibility will be to lead on the delivery of the Foundation’s translational grant funding schemes - our Catalyst Awards and Advancing Treatments Awards. The post holder will have a visible presence within the research community acting as an important point of contact between researchers, committee members (including people living with MND), peer reviewers and the charity.
They will be responsible for the successful delivery of a large portfolio of active projects by working closely with others in the team to ensure all awards are expertly administered, monitored, evaluated and reported against, ensuring the outputs are of the highest quality and supporting the charities activities. The post-holder will identify opportunities to communicate the progress or impact of the work we fund and work with the communications team to develop compelling communications for our supporters.
Key responsibilities
Grant Funding Programme
● Lead on the management of several grant funding schemes, as well as ad-hoc applications that come to the Foundation;
● Oversee the smooth running of application rounds, peer review and ensure that funding committees function in line with AMRC guidance;
● Be the main point of contact for the AMRC with regards to research management;
● Support the ongoing implementation and development of the Foundation’s Grant Management Software, Flexi-Grant, ensuring the research team are using the platform effectively;
● Manage project set-up including contracting, the development of detailed project plans, including go/no-go milestones and budgets;
● Work with the others in the team to oversee the research programme budget including planning, monitoring and forecasting; work with the Directors of Research and Finance to ensure that accurate research finance information is available for organisational budgeting and planning;
● Seek opportunities to improve the Foundation’s grant funding schemes to increase the number and quality of applications received year on year, ensuring funded projects support the delivery of the Foundation’s research strategy;
● Monitor any developments or innovations across the sector and implement changes to maintain a high-quality impactful research funding programme.
Project Portfolio
● Manage and oversee project delivery of the Foundation’s active project portfolio by:
○ Building and managing relationships with award holders and attending site visits;
○ Approving grant payments and managing the change process for any project amendments;
○ Ensuring project progress is effectively monitored and reported against;
○ Identifying opportunities for and approving any project communications.
● Work closely with others in the research team to implement an Impact Evaluation Framework, to evaluate the impact of the research we fund.
General Responsibilities
● Support the Director of Research to deliver the Foundation’s research strategy;
● Support more junior members of the team through training and mentoring;
● Contribute to the team being proactive and supportive, and working effectively and efficiently to achieve agreed objectives;
● Contribute to the development and maintenance of strong internal relationships across the charity, working specifically with the Fundraising Team to support income generation;
● Support the Director of Research in the development of updates for the Board of Trustees and other groups such as our Scientific Advisors;
● Keep updated with the latest scientific developments in the field, attend conferences and build strong relationships with MND experts and other relevant stakeholders;
● Represent the Foundation at external scientific meetings and conferences;
● Undertake other work as required by the Director of Research.
Skills and experience required:
● Educated to PhD level or with equivalent experience in a science subject relevant to MND;
● Experience of research management, including the management of grant schemes, preferably with experience of using Flexi-Grant;
● Experience of research communications, including the ability to disseminate complex scientific information and present it to non-technical audiences;
● Experience of liaising with senior individuals in a variety of organisations with an ability to create favourable working relationships;
● Proven project management skills, with the ability to manage multiple projects at the same time;
● A great communicator, with excellent written and oral skills and the ability to maintain relationships with a wide variety of individuals, including those within the Foundation, researchers and clinicians, relevant organisations and industry bodies, MND patients, and other MND charities;
● Self-motivated, proactive and able to work using own initiative;
● Organised, with a proven ability to successfully manage a broad spectrum of tasks, deadlines and individuals;
● Motivated to make a real difference for those living with MND.
We are My Name'5 Doddie Foundation and we're absolutely committed to our goal: A World Free of MND



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
The Marketing & Communications Executive plays a key role in supporting the Clubhouse Manager to promote and develop the Community Clubhouse as a welcoming, inclusive, and vibrant community hub at the heart of the Selsdon community. The postholder will lead on marketing and communications activity while co-ordinating community lunches, events, and volunteer involvement. The role supports increased attendance, stronger community engagement, and the smooth delivery of clubhouse activities.
Key Responsibilities
Marketing & Communications
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Support the development and delivery of the Community Clubhouse marketing and engagement strategy.
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Promote clubhouse activities, services, events, and community lunches through social media, newsletters, local press, and promotional materials.
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Create engaging content including posters, flyers, website updates, and impact stories.
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Maintain and update the clubhouse website and social media channels.
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Ensure consistent branding and messaging across all communications.
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Support outreach activity to attract new members, volunteers, and community partners.
Community Lunch & Event Coordination
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Support the planning, promotion, and smooth delivery of regular client and community lunches.
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Co-ordinate event logistics including venue preparation, catering arrangements, volunteer support, and activity planning.
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Work with the Clubhouse Manager to develop new social, wellbeing, and community engagement events.
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Ensure activities are welcoming, inclusive, and responsive to community needs.
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Gather feedback from attendees to support continuous improvement.
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Support food ordering, menu planning, and safe food service practices where required.
Volunteer Coordination & Onboarding
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Support the recruitment, onboarding, and coordination of volunteers.
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Promote volunteer opportunities through marketing and community engagement activity.
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Assist with volunteer induction, training, and ongoing support.
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Help maintain volunteer rotas and ensure appropriate volunteer coverage for lunches and events.
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Support volunteer recognition and engagement initiatives.
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Maintain accurate volunteer records in line with data protection and safeguarding requirements.
Community & Stakeholder Engagement
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Build positive relationships with local organisations, community groups, and partners.
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Represent the clubhouse at community events and outreach activities where required.
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Support fundraising events, awareness campaigns, and partnership initiatives.
Monitoring & Reporting
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Monitor marketing activity performance including social media engagement and event attendance.
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Maintain marketing and volunteer databases.
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Provide regular reports and updates to the Clubhouse Manager.
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Support collection of case studies, feedback, and impact data.
Administrative Support
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Provide administrative support relating to marketing, events, lunches, and volunteer coordination.
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Ensure promotional materials and information displays are current and accessible.
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Support compliance with safeguarding, health & safety, and food hygiene procedures.
Key Performance Indicators (KPIs) / Measurable Outcomes
Marketing & Engagement
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Support the increase of clubhouse attendance and participation levels.
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Achieve agreed social media growth targets (e.g. follower growth, engagement rates, post reach).
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Deliver regular marketing communications (e.g. monthly newsletters, weekly social media activity).
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Increase awareness of clubhouse services measured through enquiries and new member registrations.
Community Lunch & Events
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Successful delivery of scheduled community lunches and events.
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Maintain or increase average attendance at lunches and community events.
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Achieve positive participant feedback and satisfaction levels.
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Support development and delivery of new community engagement activities annually.
Volunteer Recruitment & Retention
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Support recruitment of new volunteers to meet service needs.
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Deliver structured volunteer onboarding and induction for new volunteers.
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Maintain volunteer retention and satisfaction levels.
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Ensure adequate volunteer cover for lunches, events, and activities.
Partnership & Community Outreach
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Develop and maintain relationships with community partners and local organisations.
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Support delivery of outreach activities to increase participation and awareness.
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Contribute to fundraising or awareness events as required.
Reporting & Administration
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Maintain accurate marketing and volunteer records.
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Provide regular performance updates and reports to the Clubhouse Manager.
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Support collection of case studies and impact evidence for funding and reporting purposes.
Skill Specification
Essential
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Experience in marketing, communications, community engagement, or events coordination.
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Experience working with or supporting volunteers.
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Strong written and verbal communication skills.
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Good organisational skills and ability to manage multiple priorities.
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Experience using social media and digital marketing tools.
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Ability to build positive relationships with diverse community groups.
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IT proficiency including Microsoft Office and design/communication tools (e.g. Canva, Powerpoint).
Desirable
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Experience working in a community, charity, or social care setting.
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Experience coordinating community meals, social programmes, or wellbeing activities.
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Knowledge of volunteer management processes.
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Awareness of safeguarding and inclusive community practice.
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Food hygiene awareness or willingness to undertake training.
Personal Attributes
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Friendly, approachable, and community focused.
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Creative and proactive with strong initiative.
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Ability to work independently and as part of a team.
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Strong attention to detail and organisational ability.
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Flexible and adaptable approach.
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Commitment to equality, diversity, and inclusion.
The client requests no contact from agencies or media sales.
Deputy Financial Controller | £75,000 - £85,000 + amazing benefits! | London | Hybrid | 14 Month FTC
For a progressive, forward-thinking university in southeast London, we are recruiting a Deputy Financial Controller. Covering maternity during an exciting period of change and growth, this role will lead a high-performing team of 4 to deliver the audit process, financial statement preparation, statutory returns, financial reporting, and the balance sheet. The Deputy Financial Controller will produce high-quality financial, management, and regulatory reports, and insightful financial control analysis and information essential for strategic decision-making. This role will lead the ownership for the Oracle ERP platform and will deputise for the Financial Controller as needed.
What you'll be doing:
- Lead the timely and accurate production of year-end financial statements
- Own the relationship with the external auditors and be responsible for continuous audit process improvements
- Lead on taxation compliance, and lead on policy updates to Finance Regulations
- Lead on cash-flow forecasting and treasury management
- Ensure effective financial controls are in place
- Lead on optimisation, and best practice of the Oracle ERP platform, championing system compliance across the Finance team and wider organisation
- Lead on continuous improvement initiatives
- Represent Finance on Committees, working and project groups
- Motivate, lead, and empower team members and role model / set expectations to lead a high performing team culture.
What you'll offer us:
- Qualified accountant with up-to-date financial accounting knowledge and experience
- Experience of working within Higher Education, the wider public sector, practice, or complex commercial organisations
- Experience in developing high-performing teams
- Oracle Cloud experience
- Substantial financial reporting experience within the public sector
- Experience coordinating a financial year end timetable and deliverables
- Experience providing financial information to auditors and coordinating the audit process
- Strong business partnering experience and track record of providing impactful analysis
What we'll offer you:
- A very attractive defined benefit pension scheme, 26 days annual leave + 3-4 closure days over Christmas
- Hybrid and flexible working
- Additional weeks at full pay for maternity, paternity, and adoption leave
- Study leave, Leadership Development programmes, Annual Season Ticket Loans and more!
- A highly visible role giving an opportunity to gain broad exposure across the University
- Contribution to the success of an institution with strong social values and outcomes
- The opportunity to be part of a growing team with emphasis on impact, positive atmosphere, and sustainable work-life balance
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
We're looking for a kind, empathetic and resilient Deputy Manager to join our Mental Health Service in Tower Hamlets.
£37,000.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We are seeking an experienced and motivated Deputy Service Manager to support the effective delivery of a 21-unit Supported Housing service providing both high- and low-support accommodation for adults with mental health histories and complex needs.
You will work in partnership with key stakeholders to deliver a high-performing, compliant service rooted in holistic, person-centred support. Through trauma-informed, psychologically informed, and strengths-based practice, you will support your team to work alongside customers to achieve meaningful outcomes, independence, and wellbeing.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
1. Leadership, Staff Line Management and Culture
* Support the Senior Service Manager to lead, motivate, and develop the staff team, promoting a positive, inclusive, and performance-driven culture aligned with Look Ahead values.
* Provide effective line management, including induction, supervision, appraisals, and ongoing development, ensuring staff competence, accountability, and wellbeing.
* Address staff issues promptly, including performance concerns, conflict resolution, and conduct matters, supporting early and proportionate intervention.
* Promote reflective practice and continuous improvement through supervision, team meetings, and learning opportunities.
* Ensure clear, consistent, and transparent communication across the service to support staff engagement and shared understanding of priorities.
2. Operational Management, Performance and KPIs
* Support the Senior Service Manager to drive day-to-day operational delivery across the service or designated Lots, contributing to objective setting and performance monitoring.
* Monitor service performance against local and organisational targets, taking action to address underperformance where required.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Ability to lead and motivate staff in a transparent and consistent
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
* Experience of managing accommodation-based services and resources and delivering to budget and performance targets
* Experience of supervising staff teams supporting young people in/leaving care
Desirable:
* Other relevant professional memberships and/or specialist qualifications
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period
Job purpose
To provide administrative and coordination support to the MHCBS team, ensuring accurate data entry, documentation processing, and effective communication with partners and service users.
Scope of role
The Administration Coordinator provides crucial support to the Mental Health Crisis Breathing Space (MHCBS) team by managing administrative processes efficiently. The role focuses on handling key back-office tasks that enable the team to deliver timely and accurate support to clients and stakeholders.
Key working relationships
The postholder will report to the MHCBS Advice Manager and will work closely with other members of the MHCBS team. There will be regular communication with internal colleagues and external stakeholders such as creditors, mental health professionals, and referral agencies.
Key Responsibilities
- Coordinate team inboxes and triage emails to appropriate team members or stakeholders, ensuring timely and accurate responses within SLAs – handling routine enquiries as standard and more complex enquiries as directed.
- Coordinate team tasks in AdvicePro, resolving issues, issuing or preparing correspondence, and highlighting urgent or non-standard cases for direction and resolution.
- Ensure CRM is maintained with accurate client and case information, running reports for management to review cases, prepare MI returns and support invoicing routines.
- Resolve or triage enquiries via the Insolvency Service portal, ensuring compliance with guidelines.
- Process incoming MHCBS applications and handle scheme closures using standard operating procedures, escalating non-standard issues or cases for direction and resolving issues.
- Support accurate reporting by ensuring high data integrity and flagging inconsistencies.
- Coordinate administrative needs for team meetings, external engagements, and cross-agency communication.
Person Specification
Essential:
- Strong administrative and organisational skills.
- Attention to detail and ability to follow procedures.
- Experience working in a team environment.
- Good written and verbal communication skills.
- Comfortable using Microsoft Office and CRM systems.
- Able to work independently and manage time effectively.
- Alignment with Toynbee Hall’s mission and strategy
- Alignment and willingness to work in line to our values:
- Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious and acting with integrity.
- Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
- An understanding of safeguarding and willingness to develop understanding further
Desirable:
- Experience in the charity or advice sector.
- Understanding of mental health services or crisis support environment.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan
- Perk Box
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic Finance Manager, who will be responsible for all aspects of financial management and HR administration. You will be well organised, able to work on you own initiative and be experieced in writing clear and engaging reports tailored to a non-financial audience.
The main responsibilities of the role are:
- Provide strategic financial leadership, including long range planning, budgeting and forecasts.
- Support Board and Committees (Investment, Finance and Grants), preparing and presenting papers and managing grant-giving process.
- Lead the annual audit.
- Undertake day-to-day book-keeping.
- Oversee HR operations including payroll and pension administration.
- Ensure compliance with employment law and maintain HR policies.
- Review and manage insurance policies.
You will be a qualified accountant (ACCA, ACA, CIMA, CPFA) with at least three years’ experience, ideally with charity experience. You will also have experience of HR policies and management.
We are a small organisation, so a supportive 'hands-on' approval is essential, as are diplomacy and confidentiality.
CLC is a membership organisation for Lutheran Churches in the UK, and our office is close to Waterloo station. We undertake a range of activities including student chaplaincy, grant giving and outreach and we have recently acquired a church building for services and events. CLC is a Christian organisation, so whilst we would prefer you to be a Christian, it is not essential as long as you are willing to work in accordance with our ethos and values.
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionWe’re looking for a resilient, selfdriven, and highly motivated Regional Partnership Lead to join our local fundraising team. This role is ideal for someone who thrives in a competitive, fastpaced environment and brings experience from a commercial sales setting, a corporate partnerships role, or the charity sector. You’ll take the lead in growing local corporate income by identifying, securing, and developing highvalue partnerships across a wide range of industries helping us deliver meaningful impact for thousands of people receiving endoflife care.
As Regional Partnership Lead, you’ll be a true selfstarter: proactive in building a strong prospect pipeline, confident in pitching to senior corporate stakeholders, and skilled at creating compelling cases for support. You’ll collaborate across fundraising teams, support colleagues in your region, and act as a strong ambassador for our charity within corporate and community networks.
If you’re tenacious, commercially minded, and energised by securing new business, this role offers the chance to make a real difference.
Key Responsibilities
Build and manage a robust prospect pipeline across multiple sectors.
Develop creative, tailored cultivation and stewardship plans for top prospects.
Conduct prospect research to identify target companies, brands, and key contacts.
Stay informed on market trends, campaigns, and partnership opportunities.
Develop and steward relationships with senior decisionmakers to maximise partnership value.
Collaborate with national corporate partnerships and wider fundraising teams.
Represent the charity externally, raising awareness of our mission and services.
Meet and exceed financial targets through securing new and future year partnerships.
Lead on writing compelling, commercially focused proposals and pitches.
Create and deliver imaginative employee engagement and public vote strategies.
Skills & Experience Needed
Proven experience in a sales, commercial, business development, or corporate partnerships environment.
Comfortable pitching to senior corporate stakeholders in competitive settings.
Demonstrated ability to build and manage relationships with senior decision makers.
Excellent organisational and time management skills.
Creative thinker with a strategic, methodical approach.
Experience in business development, fundraising, partnerships, or similar commercial/charity roles.
Ability to craft compelling, persuasive cases for support.
Highly resilient, target driven, and motivated by achieving results.
A proactive self starter who thrives working independently as well as collaboratively.
The full job description is available .
Application & Interview Process
As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: Sunday 1st March 2026 (We encourage early applications, as we may close the advert ahead of schedule).
Salary: up to £41,000 per year
Contract: Permanent, full time
Based: Home-based role covering the vibrant London, Southeast and East regions, with London-based candidates preferred due to the size and energy of the patch. (Travel required)
Benefits you’ll LOVE:
Flexible working. We’re happy to discuss flexible working at the interview stage.
25 days annual leave (exclusive of Bank Holidays)
Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
Loan schemes for bikes; computers and season tickets
Continuous professional development opportunities.
Industry-leading training programmes
Wellbeing and Employee Assistance Programmes
Enhanced bereavement, family friendly and sickness benefits
Access to Blue Light Card membership
Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments.
Additional InformationAt Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We provide care for all, and that commitment extends beyond the people we serve. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
